On The Border Mexican Grill & Cantina

6709 Slide Rd, Lubbock, TX 79424, United States

On The Border Mexican Grill & Cantina

About the Company

rating: 3.8

Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors including tacos, margaritas, enchiladas, burritos, and sizzling fajitas. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Lubbock, TX.

Categories

  • Mexican restaurant
  • Burrito restaurant
  • Caterer
  • Takeout restaurant
  • Restaurant
  • Taco restaurant
  • Tex-Mex restaurant

Contact Information

Phone: +1 806-686-1550

Website: https://www.ontheborder.com/locations/lubbock/

Address: 6709 Slide Rd, Lubbock, TX 79424, United States

Working hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–10 PM

Photos

Reviews

Review №1

Rating: 1

Date: a day ago

Review №2

Rating: 5

Date: 4 days ago

Review №3

Rating: 3

I don t even taste the strawberry in the dessert super disappointed I also asked for no jalapeños on my enchiladas and they put it on there

Date: 5 days ago

Review №4

Rating: 4

Date: 6 days ago

Review №5

Rating: 4

Date: a week ago

Review №6

Rating: 2

I have been to many on the border locations across the DFW area. This one is probably the worst, worse than the ones in Colorado. Second worst location is the Lake Worth location. No salt on my first margarita brought me steak instead of chicken. This location is a disappointment to the on the border brand

Date: 2 weeks ago

Review №7

Rating: 3

I miss the days long ago when this was a busy, exciting, fun place to eat. I hope it finds its sparkle again.

Date: 2 weeks ago

Review №8

Rating: 2

They messed up with our food and it was cold. No going there again

Date: 3 weeks ago

Review №9

Rating: 5

Date: 3 weeks ago

Review №10

Rating: 4

Enchiladas and rice beans very delicious

Date: 3 weeks ago

Review №11

Rating: 5

Date: a month ago

Review №12

Rating: 1

We went 8/23/24 with a group of 16! I called before to make sure they could accommodate all of us together and was told yes. When we got there tables were not ready and they tried to separate us into 2 tables. We were there for my grandfathers wedding anniversary. Its his first without his wife whom we lost in April 2024. The manager was extremely rude and insisted she didnt speak to me so she couldnt help me. The waiter couldnt handle everything himself so we rarely got drinks and 2 of my kids had gotten fajitas and they didnt even get them til everyone was already almost done eating and then they only brought 1 plate. So they ended up having to share a meal because it would have taken another 30 minutes for another plate. Then to have to pay $30 for a required tip is outrageous to me when he wasnt even around most of the time. We were going to the kitchen having to ask for items we needed. Needless to say we wont be back and we dont suggest this place for others at all!

Date: a month ago

Review №13

Rating: 1

This place has really gone downhill. It took about 8 mins before I could get someones attention to seat us and the line that had formed at entrance. The waiter didnt ask if we wanted appetizers but took out order. So I said we wanted queso, n he sd oh ok well Ill get that out before ur food...genius. FF 10 mins, food comes out. Then I had to remind him of queso. Which was the ONLY good thing on the table. IMO. I thought Id play it safe and ordered beef enchiladas with red sauce. My phone was dead so I couldnt take pic. But enchiladas were covered in ground beef and an almost black sauce. It seriously tasted like wolf brand chili. 2 people ordered them and the waiter didnt even acknowledge that there were only a couple bites taken off each plate when we asked for our ticket. Dont care to return.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 1

The stubby Hispanic bartender was the worst, tables were dirty and food was cheap not authentic Mexican food at all. I will never waste money here again

Date: a month ago

Review №16

Rating: 4

Date: a month ago

Review №17

Rating: 5

Best food ever

Date: a month ago

Review №18

Rating: 1

Date: a month ago

Review №19

Rating: 1

Good service. But that s about it Food was very bland. Guacamole is outrageous $10 for 4 tiny scoops!? Just sad and a overall bad restaurant

Date: a month ago

Review №20

Rating: 1

Date: 2 months ago

Review №21

Rating: 2

Food was microwaved too long needed a steak knife to cut enchilada. Worst Mexican food in Lubbock you have much better options than on the boarder. I will never eat there again. Too bad it use to be good and had a better menu. There soft tacos are in flour tortillas. That s just not right.

Date: 2 months ago

Review №22

Rating: 4

Date: 2 months ago

Review №23

Rating: 5

Everything was Wonderful!

Date: 2 months ago

Review №24

Rating: 1

We had to notify the management regarcing a Door Dash order 2 dead baby cockroaches where found in queso dip that came with empanadas. Great way to ruin an appetite. DoorDash is esculating this incident. We filed complaint with Lubbock enviromential Health. The Person at Restaurant,Roddie, laughed and said the just had exterminator at property as he laughed and didnt take complaint serious. Lets see how funny it is when 15 thousand contacts via Linkedin are made aware not to eat at this restuarant in Lubbock. Will be vmcontact kcbd Dirty Diner about this issue as well

Date: 3 months ago

Review №25

Rating: 5

My absolute favorite place to get queso

Date: 3 months ago

Review №26

Rating: 5

Date: 3 months ago

Review №27

Rating: 4

Good food. Nice people

Date: 3 months ago

Review №28

Rating: 4

Did not disappoint. The street tacos, more tex mex than authentic, were delicious.

Date: 3 months ago

Review №29

Rating: 5

Sam is a great waitress. Food was eclxcellent.

Date: 3 months ago

Review №30

Rating: 5

Date: 3 months ago

Review №31

Rating: 5

We had an amazing meal tonight. The food was delicious! Everything was as we requested and we all took home leftovers. Daiza was our server and she did a fantastic job. She always had a smile on her face and she kept us loaded up with chips salsa and drinks! We will be back soon!

Date: 4 months ago

Review №32

Rating: 5

It s probably been over 10 years since I ve eaten here & I don t know why! This is fantastic!!! Everything was great! The food, the service, cleanliness, efficiency chef s kiss

Date: 4 months ago

Review №33

Rating: 5

What great service - chips were fresh and we ordered hand mixed guacamole. Yummy good. We split the sampler platter. The plate came out hot and they gave us an extra plate that was hot as well, this way when we put food on that plate it stayed warm as well. We will be back. Thank you for the great service.

Date: 4 months ago

Review №34

Rating: 1

In this place they do not give the workers any rest nor are they humane because despite selling food they are not able to give even leftover meals to the workers. They are inhumane and they also play with you with your money and owe you a week of work. When it comes to requesting the final closure, we all work with an objective and plan an economy

Date: 4 months ago

Review №35

Rating: 1

In this restaurant, the fellow leo alleged magnager scams the workers and mistreats them and does not pay his employees for the hours worked. A few days ago he had Delvis castellano and Juan Carlos mainegra working who had to leave that restaurant due to the impudence of the I read that and finally, when they told him that they would no longer work, he robbed them of a week of work. Here I leave their real names so that they can see that it is not a lie. Besides, if someone from the city tells you this, please give them a warning. hygiene due to the amount of dirt that a place that produces food has on the thing

Date: 4 months ago

Review №36

Rating: 3

Date: 4 months ago

Review №37

Rating: 5

Date: 4 months ago

Review №38

Rating: 5

The Southwest Chicken Tacos were delicious! The servers were quick and attentive always give refills in a timely manner! Highly recommend!

Date: 4 months ago

Review №39

Rating: 5

Date: 4 months ago

Review №40

Rating: 1

Waitress was amazing but gave my family food Poisoning.

Date: 4 months ago

Review №41

Rating: 2

I gave the food a one only because we only got to eat chips the restaurant had like nobody in there but we waited almost a hour thirty for our food the workers put us in the back of the restaurant and we where forgotten about multiple times out drinks where not cold and rather warm like they had been sitting waiting to be served for forever

Date: 4 months ago

Review №42

Rating: 4

Date: 4 months ago

Review №43

Rating: 5

Date: 5 months ago

Review №44

Rating: 1

Date: 5 months ago

Review №45

Rating: 1

Just dirty and you can tell no one cares. Go somewhere else! No one cleans and food and plates everywhere. No thank you.

Date: 5 months ago

Review №46

Rating: 5

Date: 5 months ago

Review №47

Rating: 5

Date: 5 months ago

Review №48

Rating: 3

Date: 5 months ago

Review №49

Rating: 5

Went for my birthday loved it Parking: Lots of parking Kid-friendliness: Very kid-friendly

Date: 5 months ago

Review №50

Rating: 4

Date: 5 months ago

Review №51

Rating: 5

Date: 5 months ago

Review №52

Rating: 5

Best appetizer plate Ive ever ordered!!

Date: 5 months ago

Review №53

Rating: 1

Went inside and we waited for 25 minutes and we didn t got a waiter or waitress to help us. Until we decided we would get better service somewhere else. No hostess was at station either. We felt ignored.

Date: 6 months ago

Review №54

Rating: 4

Date: 6 months ago

Review №55

Rating: 3

We hadnt been to On The Border in years and decided to try it again, so we did. I wish we hadnt. There was no hostess so we just stood there for a good 5 minutes waiting for someone (ANYONE) to come seat us. There was only one other customer sitting at a table all by his lonesome; we shouldve taken that as a clue. Finally, a kitchen worker came out from behind the prep room to seat us; she was nice but in an obvious hurry. We thanked her and sat down. A waitress appeared fairly quickly and we ordered our drinks. Okay. Good. She came back with them farl quickly and took our order. We gave it to her and then a loong time went by. She came back with our drinks and took our food orders well. Time to settle in for a really loooong time. My husband - who had ordered Steak Fajitas - said, Did they have to go back in there to butcher the cow or what??! This takin FOREVER!! I tried to soothe him by plying him with ywr even MORE chips & salsa....but even THAT was now subject to ridicule: Hell, we ordered some dadgum QUESO bout an hour ago!! But HERE, apparently, they have ta milk the cow, churn the cream, and make into CHEESE before they can even bring that out!!. (Please note: my great big, strong hubbie gets really snarky when hungry - which is MOST of the time...,) About the time he raised his voice, our poor waitress either got scared & spilled our drinks on the way out OR she got angry and decided to....yes... thats right: TO SPILL THEM ALL ON THE WAY OUT causing a delay worse than those (beep)-ing) Climate Change people who block the roadways. About 20 minutes later we received both our queso and our entrees together! But it didnt matter anyway because we were out of chips & patience by then. Food was mediocre and the service was just nearly non-existent. My husband summed it up in a particularly perfect way: Well, I remember why we stopped eatin out here. Shoulda known there was a reason for that!! No harm, no foul, right? The food was okay. Not great just okay. The service was practically non-existent. (I could understand that IF the place was packed & rowdy; however it was only the two of us and the sweet little old man chewing meticulously with every bite of food. (Who knows... Maybe his dentures were hurting him that day....?) Anyway, good luck if you go to eat here. And, hey, Im not being petty. I also realize we might have just caught them on a bad day when too many staff members called in sick or something. But, if so, they really need to apologize up front. Had they done so, we wouldve tried harder to be understanding & patient. Its just not too easy when your spouse is like The Hulk when hes hungry....Dont make me mad! You wont LIKE ME WHEN IM MAD!!! Hee, hee.

Date: 6 months ago

Review №56

Rating: 1

I lost some money and noticed as soon as I walked out walked back in and they said they didnt see it and didnt bother to look

Date: 6 months ago

Review №57

Rating: 5

Alyssa is the BEST! I highly recommend her as a server. Seriously, ask for her by name!! You wont regret it. Super sweet, friendly, and just all around GREAT! The food was hot, yummy, and on point! Especially the queso . We will definitely be back and asking for Alyssa!! Parking: Large parking lot with plenty of parking Kid-friendliness: Very kid friendly location

Date: 6 months ago

Review №58

Rating: 5

Besides whenever the place has been super busy this was always a good experience. Its also just right there next to the mall, so when visiting its easy to get to.

Date: 6 months ago

Review №59

Rating: 3

Date: 7 months ago

Review №60

Rating: 3

Our server was on point

Date: 7 months ago

Review №61

Rating: 3

Came in to eat at 11:30am to find the floors under the tables were extremely dirty and the table was still sticky. The bathrooms were also not the cleanest. Decent service despite being short staffed and the food was good.

Date: 7 months ago

Review №62

Rating: 3

First time I ever been disappointed in this place. Everything was just average

Date: 7 months ago

Review №63

Rating: 1

Burned our food and still delivered it, seriously?!?! Then we ordered the new Mexican slaw and they never brought it, the waitress said oops sorry. Used to be a good quality restaurant, not anymore.

Date: 7 months ago

Review №64

Rating: 1

the server was fine but judged us based on the fact that our little sister was paying for her own food not knowing our situation at all , little do they know she has more money than the other three of us that were there. proceeded to say her food was on them and kept saying our card was declined when we paid with both cash and card . they were rude and all huddled up like teenagers gossiping and pointing at our table while saying our card declined 3-4 separate times . we did leave the tip instead of taking it back like we should have . moral of the story , rude people 10/10 would not recommend this place. food wasnt even worth it.

Date: 7 months ago

Review №65

Rating: 1

Atmosphere is typical for a Mexican food restaurant in this area. The food was so terrible the last two times. This time around I ordered one of their combos and the wife had street tacos. Kiddo had a corn dog. Corndog was so burnt, they must of had a new kitchen employee that night on the fryers. Grease under the rice, food was burnt, and the sauces felt they have been in a pan all day. When we arrived on a Sunday evening mind you the entire restaurant was empty minus 2 other tables.To top it off the manager never visited to check on our experience. They just walked around. We only returned due to someone proving us a gift card. Should this happen again we will donate the gift card. On the Border will never be an option going forward. Terrible food and experience all the way around.

Date: 7 months ago

Review №66

Rating: 5

Its a fun place. Great for lunch.

Date: 7 months ago

Review №67

Rating: 2

This place is literally run by children. Awful.

Date: 8 months ago

Review №68

Rating: 5

Bartender was very nice and food was good

Date: 8 months ago

Review №69

Rating: 1

First time going 15 minutes ago will never go again. Walked in an was told it was going to be an 30min wait. It was only one cook and probably 10 people already sitting down. Definitely not going back, employees was acting like they didnt wanna work or want business never again.

Date: 8 months ago

Review №70

Rating: 3

Date: 8 months ago

Review №71

Rating: 5

Date: 8 months ago

Review №72

Rating: 5

Always a good experience. We keep going back! Thx.

Date: 9 months ago

Review №73

Rating: 1

We got there around 2:30 , maybe one customer in the seating area! We had to wait like 5 minutes just to be seated at a dirty booth ! We waited another 10-15 for a waitress then another 20 or so minutes for food that I wouldn t feed my dogs!! And then it cost over $70!!!!

Date: 9 months ago

Review №74

Rating: 1

Walking in, no hostess. Waited a short time to be seated, in an almost empty restaurant. Ordered fast, got our food fast. Food was room temperature besides the fajitas of course due to the hot plate and the water the add to make it sizzle. Chicken was super dry and flavorless. Waitress attended to my needs fast but neglected the wife at all cost. Super weird eating in an empty restaurant. Time to pay, the pay by phone system doesnt work so dont try it. Overall, we will never be eating here again - ever.

Date: 9 months ago

Review №75

Rating: 3

Food was pretty mid level with light flavor on the fajitas and pretty weak guacamole and hot sauce. 1 waitress and 1 bartender in the entire restaurant. Server was working hard but what can they do... no host, no expo.

Date: 9 months ago

Review №76

Rating: 1

Date: 9 months ago

Review №77

Rating: 4

Great place for drinks and relax good food not too pricey. Our waitress very nice . The only thing we saw they are short staffed, but what place isnt now days. But they didnt complian , just worked harder and it shows ,doing the best they can . So we didnt complian. Good job

Date: 9 months ago

Review №78

Rating: 5

Date: 9 months ago

Review №79

Rating: 5

Date: 10 months ago

Review №80

Rating: 4

Date: 10 months ago

Review №81

Rating: 5

Date: 10 months ago

Review №82

Rating: 4

Ok, but not great.

Date: 10 months ago

Review №83

Rating: 5

Waitress was amazing food was awesome and atmosphere rocked

Date: 10 months ago

Review №84

Rating: 1

Arrived 3 pm Saturday. Upon walking in waited to be seated but no staff or greeting. Gave up and went to the bar. Sat down and no greeting. Asked for a frozen house margarita. Margarita was good, no straw or lime. Ordered Birria tacos. 10 plus staff in restaurant socializing with each other and 2 other tables. Over one hour later no tacos and asked for check. Had to tell bar tender to remove tacos we never got. Had high hopes as never been here and drove 1.5 hours to try it. Staff uninterested in job and more interested in socializing with each other. Not friendly atmosphere.

Date: 10 months ago

Review №85

Rating: 5

We enjoy this restaurant! Excellent service, great food!

Date: 10 months ago

Review №86

Rating: 5

Delicious. Food was salty even my husband thought so but great service and we had a lot of fun

Date: 10 months ago

Review №87

Rating: 3

Food wasnt as good last time we went. Im not sure if its this location or the company getting cheaper ingredients, but its definitely not what you remember if youve been to one of these before.

Date: 11 months ago

Review №88

Rating: 5

Date: 11 months ago

Review №89

Rating: 4

Date: 11 months ago

Review №90

Rating: 5

Great texmex

Date: 11 months ago

Review №91

Rating: 1

Terrible customer service!! Walked in at 1:15pm to have lunch on a Thursday. It was not busy, maybe 3 or 4 tables occupied in the whole restaurant. No one at the front desk. We stood there for over 5 minutes, we were seen my 4 staff members, including the bartender, and no one came to seat us. We had no choice but to walk out. Don t waste your time or money here. This OTB has gone down hill in recent years.

Date: 11 months ago

Review №92

Rating: 5

Great food! Very nice hostess and server

Date: a year ago

Review №93

Rating: 3

Service is very slow for drinks, chips and food. Food was cold when it was served. The food was not what was shown in the menu. Food : 2/5

Date: a year ago

Review №94

Rating: 4

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 4

Date: a year ago

Review №98

Rating: 5

Me and my family love this place. The bar drinks and food are delicious. And we love the homemade tortillas.

Date: a year ago

Review №99

Rating: 5

Love this place and the atmosphere! Our food was delicious. The hostess and waitress were very friendly. We will definitely be back

Date: a year ago

Review №100

Rating: 1

Food was not hot, rice was not fully cooked, and salad not fresh. Very disappointed. Should have realized when there was not many vehicles out front. Never again.

Date: a year ago

Review №101

Rating: 1

Waitress ignored us for 15 minutes after apps. Drinks ran out then when we said something she was rude. miniscule Fajita portions never going back.

Date: a year ago

Review №102

Rating: 5

Food was great! Waitress was on her first day alone and she did a great job! Love this place.

Date: a year ago

Review №103

Rating: 3

Food was cold, and we had to send it back after waiting almost an hour for it.

Date: a year ago

Review №104

Rating: 2

Date: a year ago

Review №105

Rating: 4

The bartender was super busy but took the time to make sure I was able to order some to go food. Was very nice as well

Date: a year ago

Review №106

Rating: 4

Really good food and the waitress was awesome

Date: a year ago

Review №107

Rating: 5

Good food, friendly staff, beer ice cold, wife really enjoyed her margarita.

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 5

Ordered their quesadilla/tortilla soup lunch special with a side of mild guacamole. Delicious! Took almost half home. Their togo bag for the chips worked perfectly, as they said it would, for microwave reheating. Tasted restaurant fresh & crispy.

Date: a year ago

Review №110

Rating: 2

Date: a year ago

Review №111

Rating: 3

Chips and salsa were excellent and so were the drinks. The service was also pretty great. Where I found this place lacking was the food. We hadnt been to this restaurant since before the pandemic. They changed the fish tacos. They are no longer the same and dont have the same sauce as before. So disappointing.

Date: a year ago

Review №112

Rating: 3

The nachos were soggy from the over abundance of melted cheese and other toppings. Service was Good but the deck was very hot. Beer was kinda cold.

Date: a year ago

Review №113

Rating: 1

I never leave reviews on restaurants, but I will never go back. They brought my wife and my food out and it was cold as if they pulled it out of the fridge and just put it on a plate. . When I told them about it the waitress straight up told me they will take it back and put it in the microwave. There was us and a few other people in the restaurant no reason for food to be like that.

Date: a year ago

Review №114

Rating: 1

I hope everyone who is thinking about eating here changes their mind, me, my wife, and daughter are sick. Vomiting, from eating at this place, I am sick and tired of employees who don t want to do their job correctly and contaminant food. The food was disgusting, wife didn t even finish her plate and is sick as a dog. I will never eat here again and I hope karma is served on a cold plater.

Date: a year ago

Review №115

Rating: 5

Oh my goodness. We had the fish tacos and Barilla tacos. Delicious. Awesome waiter.

Date: a year ago

Review №116

Rating: 1

Ordered fajitas for 2, barely received enough for one person, no guacamole, no sour cream, and no tortillas.

Date: a year ago

Review №117

Rating: 1

Parking lot was pretty empty. When we walked in, we waited almost 10 minutes for a hostess to come to the front. She then went to check on a table and came back to the front. She then sped walked to our table and we could not keep up with her. I ordered a margarita and when it came to the table, it was almost melted and had been drank out of as I could see lip marks on the side and part of the salt missing. The waitress took it off the ticket but the queso was ordered was not worth $11 and the food was gross as well. Will not be back.

Date: a year ago

Review №118

Rating: 4

Date: a year ago

Review №119

Rating: 2

Very expensive for what was served. My wife ordered steak quesadillas, one had only one very small piece of steak. I had chicken nachos, very very little chicken.

Date: a year ago

Review №120

Rating: 5

Horace was one of the best servers Ive had,great guy!!!

Date: a year ago

Review №121

Rating: 2

We picked on the on the border, cause theyre usually the best place to go, however upon arrival it was going good, then we ordered it took a bit but we got our food, then my grandsons came and placed there order, an hour later no food, we told the waitress just to make it a to go, asked her what was going on, she said a few days prior the restaurant fired the big Boss, then the staff under him quit, so they had to hire new kitchen help and they were not experienced. So with that being said, that was my experience to going to On The Border.

Date: a year ago

Review №122

Rating: 2

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 3

Date: a year ago

Review №125

Rating: 1

The food was terrible, will not go back

Date: a year ago

Review №126

Rating: 1

don t go here unless you want covid ! i got covid and couldn t work and instead of waiting til i felt good enough to work, and decided on letting me go.

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 1

We waited over an hour for food, so just decided not to even eat... they told we could get free queso and still charged me for it.... Kid-friendliness: The waitress seemed nice

Date: a year ago

Review №129

Rating: 2

Food was cold and tasted old

Date: a year ago

Review №130

Rating: 5

Food was Great as well as the service and Great price

Date: a year ago

Review №131

Rating: 4

Love happy hour.

Date: a year ago

Review №132

Rating: 5

Food was great. Our server was real nice.

Date: a year ago

Review №133

Rating: 2

Date: a year ago

Review №134

Rating: 3

Myself and my friends were not impressed. Are rice was hard are enchiladas they were kind of Frozen we were there Monday June the 19th around 11:00 a.m. dont really know what went wrong not a good experience I am so sorry

Date: a year ago

Review №135

Rating: 1

Food was cold, chicken was though, very bland, had to ask for refills on drinks, waiter was rude. Would have been better eating the old El Paso TV dinners. Will never be going back.

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 1

After waiting at the front to be seated for 5 minutes, acknowledged and then forced to wait 5 more minutes to be shoved into a spot at the front . Asked what we wanted to drink, we both wanted waters with lemon, they came back with a water and Dr. Pepper. Asked what we wanted to eat I asked for the Sunday special and we were going to split it( both of us were hungry enough to split) We opted for the salad, and they came back with a wilted brown lettuce topped with Feta cheese and tomatoes . After pushing our poor excuse of a salad aside and waiting for our entree to arrive, we were questioned about the salad and informed them of the issues to which they were willing to swap it over to their chicken tortilla soup we declined as we already had our entree out we were going to start on that. Our waitress decided she was going to find out what she could do, and 10 minutes later came back and said our quest bowl would be free as she had a coupon for it. Our waitress wasnt attentive and didnt ask if we needed anything additional (more tortillas for the fajitas and they have us only 3) . I use to love coming to OTB here in lubbock , but experiencing this will sadly be the last time.

Date: a year ago

Review №138

Rating: 4

Always a favorite.

Date: a year ago

Review №139

Rating: 1

To go order I was the only one in the store almost and waited 20 minutes after my food set there on the counter

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 3

Food not that great, but they have a nice patio to hang out and have a drink.

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

We used their catering services for a baby shower. Tracy G. the manager was so helpful and friendly. Delivery driver was friendly and spoke highly of her manager. Everything was a hit! Going to call you Tracy for our next event! Thank you

Date: a year ago

Review №144

Rating: 4

Its ok

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 5

Thursday night Karaoke, great people , good food, I might even sing this Thursday so come on out for THIRST THURSDAY

Date: a year ago

Review №147

Rating: 5

Awesome place the on the border in Midland Texas used to be like on the border in Lubbock but it has changed a lot they have some of the best service and great food in the workers are very polite and down-to-earth

Date: a year ago

Review №148

Rating: 1

Ordered delivery- queso came with no chips.. quesadilla that is supposed to come with pico, sour creme, and quacamoli-I asked for no pico.. what did I get- a side of pico and no sour Cream or quacamoli. I now remember why I havent eaten at an on the border in 10 years.

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 3

Food was warm, not hot

Date: a year ago

Review №151

Rating: 5

I would not go there again.The service was bad.

Date: a year ago

Review №152

Rating: 4

Date: a year ago

Review №153

Rating: 4

Date: a year ago

Review №154

Rating: 1

Slow period

Date: a year ago

Review №155

Rating: 1

Just barely got seated after we stood just in side the door waiting to be seated to then be looked at by almost everyone of whom worked there other than the cooks, and then the manager came out went to talk to him and then a waitress came over and starts trying to set stuff on the table and did not wait for the manager to leave or say anything.

Date: a year ago

Review №156

Rating: 3

Use to be my favorite place in town.for Mexican lately the service has been horrible and food not nothing like if use to be tortillas taste store bough meat doesnt taste marinated anymore like before it really needs to come back to what it use to be as it was the best

Date: a year ago

Review №157

Rating: 2

Bland food, restaurant was mostly empty on a Saturday Night, service was so so. Would never go back to an On The Border if this was the only one I had visited. This place will be closed soon, too many better options on the same road.

Date: a year ago

Review №158

Rating: 1

Decided to get something to eat for dinner at On The Border slide and loop. We did a order pickup. Well, if you love tv dinners and like that you spent 40.00 dollars for them. Bless you Im not a hater. Ill say that you can get two tv dinners for like 6.50 each plus tax. And they are decent. As for us going back for two 2 dinners that ran us 40.00 . No way!! Ill go to market street get it. There on frozen foods and take about the same time as they did to unpack and schoot on their lol. Guys, dont have a cow if you go there and order curbside get home and (well) the rest will be exactly what I said. Just checking out this place and its like we were scammed but ,instead prayers over it and asked God to forgive those for their evil and bless this food for ,Gods blessings come back youre way and eat what you have for the day. I have 4 kids work/ wife works. We do shift change because we cant afford day care and arent on assistance from government. So on days that we can afford a little something we buy out too eat. Gods good and just letting people who have kids and want a good dinner not to feel like us. Go somewhere else just heads up on it. Bless you. Guys I decided to edit this before I go. I looked at the reviews and the first 4 you can see are good. Trying to figure out how to put it with out being finger pointing. ( Cant) so Im guessing they are fake. Go to the older review and it is what it is.

Date: a year ago

Review №159

Rating: 2

This place has gone downhill. I really dont know what else to say. Chicken fajita salads were lackluster and not good at all. Dry chicken. Weird lettuce. No vinegrette available. Good customer service, but the food is lousy now. We wont be back.

Date: a year ago

Review №160

Rating: 5

Delightful as always! We enjoy coming into the relaxed atmosphere sitting down, eating good food, laughing, and smiling ...it was fun. Maybe too much fun... for once, I forgot to take photos LOL.

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 4

Date: a year ago

Review №163

Rating: 1

GROSS! The birria tacos are gross and my consome juice was missing. Dont give these a try.

Date: a year ago

Review №164

Rating: 1

Waited 15 minutes on a table to get my food and I wasnt even noticed the place was dead also. Trash

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 1

The food was gross.

Date: a year ago

Review №168

Rating: 5

Wonderful service, great food.

Date: a year ago

Review №169

Rating: 5

The people were super nice there the food was amazing and its a great experience in general.

Date: a year ago

Review №170

Rating: 4

Bar tender didnt ask if I wanted top shelf for my drink and gave me Mccormick liquor, also sit at the bar. Myself and the lady sitting next to me order the exact same thing. Only her chickens were twice as big as mine. Other than this, it was ok.

Date: a year ago

Review №171

Rating: 4

Date: a year ago

Review №172

Rating: 4

Good service and food quality. Consistency is key!

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 3

I got two small taqitos. No sides and it was $12. Just way too expensive for the smallest amount of food possible. Food : 3/5

Date: a year ago

Review №175

Rating: 3

Date: a year ago

Review №176

Rating: 1

Stood at counter about 5 minutes before anyone came Told her that there would be 8 people. Waitress told us to wait a minute, dont know what for, but we saw her go to kitchen, so another waiter asked how many, we told him we already spoke to someone but they hadnt come back. We waited another 10 minutes and no one came back up to the counter to seat us. There was only about 3 or 5 people in the restaurant eating at the time. So either waitress could not handle party of 8 or the restaurant couldnt Needless to say i wont go there again

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 1

No service we left

Date: a year ago

Review №179

Rating: 5

Fabulous place.

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 4

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 4

Date: a year ago

Review №184

Rating: 4

Great staff food was good

Date: a year ago

Review №185

Rating: 1

I recently used an OTB gift card. It was one of the poorest dining experiences I have had in a long time. I ordered the Monday special Endless Enchiladas which I suppose means all that you can eat but was more like all that you can stomach. The worst I have had in forever. Beans were soggy and the rice was dry. I can only assume that the good reviews were posted by employees. I wont return.

Date: a year ago

Review №186

Rating: 3

Good was cold

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Fantastic

Date: a year ago

Review №189

Rating: 1

Take out order was wrong, did nothing but say they were sorry! Would liked to have had a refund so that we could go somewhere that gets orders right!

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 1

The service was terrible and the food was bland and cold. When we arrived, we waited 10 minutes to be spoken to and once we got seated, another 15 minutes went by before we were acknowledged. We waited 45 minutes for our food and once we got it, it was bland and cold. When I talked to the manager about it she was extremely rude and dismissive. She told us they re short staffed which is understandable but they could have provided better customer service and they should have let us know they were short staffed. Very disappointed!

Date: a year ago

Review №192

Rating: 4

Date: a year ago

Review №193

Rating: 5

Good service.

Date: a year ago

Review №194

Rating: 4

Very good gluten free options. Nice white waitress too!

Date: a year ago

Review №195

Rating: 1

Our party of seven ate there last night, and now three of us are sick. My husband & I ordered chicken enchiladas, and both of us had very large pieces of tough, dry chicken in them, (unable to chew it was so tough.). We didn t realize both of ours was bad until I mentioned it later at home. My son-in-law was sick with cramping diarrhea by the time he got home. He didn t mention it at the time, but he was unable to eat his food, because after a couple of bites, he realized his chicken was not fully cooked. My daughter & I have been having stomach cramps since we ate there. Kind of sad we paid $136+ to get sick. Don t think any of us will be going there again; it used to be one of our favorite places.

Date: a year ago

Review №196

Rating: 4

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 4

Not the On the Border I remembered from the 90s, but not bad. The food was average-good and the atmosphere was standard Mexican restaurant, but our server was excellent.

Date: a year ago

Review №199

Rating: 3

Date: a year ago

Review №200

Rating: 1

Not going to be coming to the Lubbock on the border anymore. Ordered online and came to pick up, was ignored for 10 mins then told my food was almost done, but turns out it was with the host the whole time. I did not take it because it was cold and then then make me a new order wrong. Spent about 30 minutes just waiting, should have just went in and ordered.

Date: a year ago