Dairy Queen Restaurant

825 W Main St, Lewisville, TX 75067, United States

Dairy Queen Restaurant

About the Company

rating: 4.0

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Categories

  • Fast food restaurant
  • Hamburger restaurant
  • Ice cream shop

Contact Information

Phone: +1 972-436-6948

Website: https://www.dairyqueen.com/en-us/locations/tx/lewisville/825-w-main-st/12761/

Address: 825 W Main St, Lewisville, TX 75067, United States

Working hours
  • Sunday: 10 AM–10 PM
  • Monday: 10 AM–10 PM
  • Tuesday: 10 AM–10 PM
  • Wednesday: 10 AM–10 PM
  • Thursday: 10 AM–10 PM
  • Friday: 10 AM–11 PM
  • Saturday: 10 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

Clean and relaxing. Food is almost the same Ive enjoyed since the 1980s. And classier.

Date: a day ago

Review №2

Rating: 5

Love their desserts! Peanut Buster Parfait and a Reese s Peanut Butter Blizzard were yummy! And since we brought our puppy with us through the drive thru, they gave our puppy a free puppuchino and biscuit! Will come back for sure!

Date: 3 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Got my dipped cone on a hot day it was good

Date: 2 weeks ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 3

The lady that made our blizzards had black dirty nails with gunk under them. So gross. She didnt wash her hands even before touching anything. I didnt eat mine.

Date: 2 weeks ago

Review №7

Rating: 5

Great wash loved the lights

Date: 2 weeks ago

Review №8

Rating: 3

Date: 3 weeks ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 4

Closed permanently

Date: a month ago

Review №11

Rating: 5

Hard to beat the dairy queen blizzard! The brownie cupfection is incredible

Date: a month ago

Review №12

Rating: 5

They were out of limes at both DQs.

Date: a month ago

Review №13

Rating: 3

The burger was dry.

Date: a month ago

Review №14

Rating: 3

Went here with my husband for his lunch break,was in the area & decided to have lunch with the Hubby. Place is older & needs some attention.

Date: a month ago

Review №15

Rating: 4

Ok

Date: a month ago

Review №16

Rating: 3

Date: a month ago

Review №17

Rating: 5

Im a big fan of the strawberry sundae.

Date: a month ago

Review №18

Rating: 5

Date: a month ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 4

Good country atmosphere, but the app doesnt include certain menu items like the Jalitos ranch Hungerbuster, (neither in combo or straight up burger form). Nowhere.. Last week, I wanted to order 3 of these on my app, but I could not locate it there, but it was on their dq texas webpage. That incongruence is annoying and deters me from buying DQ more often because the app doesnt include the item I want so I have to change platform or go up there directly to purchase in store.

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 2

Me and my boyfriend went here tonight, as soon as we walked in we waited a few minutes before someone came up and took our order. The gentleman didn t even say hello, how are you he s just stood there looking right at us ready to put in our transactions. That was the first slap in the face. Then we finished our food and got ice cream, I saw that they had a new flavor called picnic peach cobbler and so I got a mini to try it. I didn t like it, so I went back up to order a different kind. The same gentleman took a couple infront of me order and walked away after he was done taking the order. I was thinking okay well they do seem short staffed, let me just wait . I thought he d come back right away. Nope me still standing there, him looking at me 3 times while going to the back, while also going to drive through. Not even attempting to come back up and take care of me. And knowing I was standing up there. WOW! Rude. My experience here wasn t very pleasing and I don t think I d care to come back either.

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 2

Date: 3 months ago

Review №26

Rating: 2

I would ve typically gave this place a 5 star since I eat here for lunch at least 2-3 a month but today I was very disappointed I order a 4 Piece spicy chicken strip combo with ranch and a coke. I get to work and that s not what I got instead I got a 4 piece steak fingers with gravy. I was back at work and couldn t go back so I was stuck with eating it at least it was fresh! The receipt say spicy chicken strips and the person who took my order repeated it back correctly but still got the wrong food HOW????

Date: 3 months ago

Review №27

Rating: 5

I screamed for ice cream and it did not let me down.

Date: 3 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 5

Excellent place

Date: 3 months ago

Review №30

Rating: 5

Date: 3 months ago

Review №31

Rating: 4

Date: 3 months ago

Review №32

Rating: 5

Date: 3 months ago

Review №33

Rating: 5

Date: 3 months ago

Review №34

Rating: 5

Date: 3 months ago

Review №35

Rating: 1

Did a DoorDash order for nachos and the chips were so stale that I couldn t eat it. Called the store manager Jasmine and she was so unbothered and not a care in the world. I ll never eat at the one in Lewisville on Main st. Ever again.

Date: 3 months ago

Review №36

Rating: 1

I ve always enjoyed this DQ and never any issues until last week and again this week. Both times ordered a peanut buster parfait. Both times I received ice cream packed into two cups that were fastened together - the lid was literally another small sized cup with no hole to spoon through like the regular parfait lid has. I ve ordered these for decades and never had it served up like this. To eat it I had to take the top cup off, whereupon peanuts cascaded everywhere and ice cream quickly began to drip. I couldnt spoon any ice cream without making melting ice cream overflow around the edges. The first time I thought this was a joke some new high school employee thought was funny. The second time, I asked the girl at the window how I was supposed to open this to eat it. She very rudely said Like normal and slammed the window and walked off. So. I will not be back at this location. I had to bring the parfait home & dump into a cereal bowl in order to eat it. By then the ice cream had dripped all over my clothes. The pic is after I opened it and lost half the peanuts that poured out.

Date: 4 months ago

Review №37

Rating: 4

Drive through can be hit or miss. You can find yourself waiting a bit. But customer service has always been great. Always polite at the window.

Date: 4 months ago

Review №38

Rating: 5

Date: 4 months ago

Review №39

Rating: 5

Date: 4 months ago

Review №40

Rating: 2

Bathrooms were very dirty and toilet did not work. Took long to get someone to order. Only had fries and an icecream.

Date: 4 months ago

Review №41

Rating: 5

Date: 5 months ago

Review №42

Rating: 5

I have never had an issue at this Dairy Queen. The customer service is good as well as the employees. The bathrooms are always stocked and clean. The dining area is always clean. The service is quick rather you are inside dining or going through the drive through. I have never experienced them being out of any product. The Blizzards are always the best, especially the cookies and cream and the reeses peanut butter cup one. I highly recommed this location. Its in an easy to get to location and in a nice area of Lewisville.

Date: 5 months ago

Review №43

Rating: 5

Date: 5 months ago

Review №44

Rating: 5

Date: 5 months ago

Review №45

Rating: 5

Best ice cream selection Pretty good fast food. Clean Food : 5/5

Date: 5 months ago

Review №46

Rating: 5

Date: 5 months ago

Review №47

Rating: 5

Date: 6 months ago

Review №48

Rating: 1

This Dairy Queen started strong when it opened and is slowly becoming mediocre at best. This is an example of why most restaurants fail. The hamburgers are low quality meat that s over cooked and dry. The buns are stale and veggies are wilted. The kid taking the order in the drive through is not professional. Dairy Queen is becoming Burger King. The occasional person that s hungry will inadvertently eat here and will always leave missing the Dairy Queen of the past. Avoid this restaurant and go to elsewhere.

Date: 6 months ago

Review №49

Rating: 5

Date: 6 months ago

Review №50

Rating: 5

Date: 6 months ago

Review №51

Rating: 5

Date: 6 months ago

Review №52

Rating: 4

Date: 6 months ago

Review №53

Rating: 5

Date: 6 months ago

Review №54

Rating: 3

I got the steak finger basket the Frys where not that good but the food was good and it was served fresh and hot.

Date: 6 months ago

Review №55

Rating: 5

Date: 7 months ago

Review №56

Rating: 5

Date: 7 months ago

Review №57

Rating: 4

Date: 7 months ago

Review №58

Rating: 1

Wait 30 minutes in line (they let me order my blizzard) only to get to the window and be told they don t have ice cream. And the guy made it a joke like that s the appropriate way to tell your customer you just wasted 30 mins for nothing. Won t come back to this location. How does Dairy Queen run out of ice cream? That s like McDonald s running out of hamburgers.

Date: 7 months ago

Review №59

Rating: 5

Date: 7 months ago

Review №60

Rating: 1

Take out is hard to stomach when 5 burgers are severely burnt to a point that you know even the cook wouldnt eat them. Food quality here has gone down hill over the last two years. Service is always horrible from people that are anti social and oblivious to how loud they are in the back. Spend your $ at a different burger joint, we will be.

Date: 7 months ago

Review №61

Rating: 3

The flavor of the ice cream was subpar. The wait time was long.

Date: 7 months ago

Review №62

Rating: 1

Date: 7 months ago

Review №63

Rating: 5

Date: 7 months ago

Review №64

Rating: 4

Took awhile to get our food. Not the best frozen meat.

Date: 8 months ago

Review №65

Rating: 5

Date: 8 months ago

Review №66

Rating: 4

Date: 8 months ago

Review №67

Rating: 3

Date: 8 months ago

Review №68

Rating: 5

Dairy queen is my favorite I love their ice cream and burgers you wont waste your money for a small burger here they are big and good tasting

Date: 8 months ago

Review №69

Rating: 3

Food was wonderful, but I had to wait roughly 10 min for my order which consisted of two meals. Im sure this isnt a consistent occurrence and it was prior to Christmas so perhaps they were understaffed. Not sure, I usually try to be patient with my analysis. However, I also want to report my experience based on what I received that day alone. If I visit again I will definitely change the review. The food was good, I would still come back again.

Date: 9 months ago

Review №70

Rating: 4

Date: 9 months ago

Review №71

Rating: 4

Date: 9 months ago

Review №72

Rating: 5

I like their menu

Date: 9 months ago

Review №73

Rating: 5

Fast and efficient, what more can you ask for?

Date: 9 months ago

Review №74

Rating: 5

Date: 9 months ago

Review №75

Rating: 4

Based on the fact it is a fast food restaurant. Much nicer atmosphere than most of their competitors. Kid-friendliness: They don t have a playground but they make up for it with treats.

Date: 9 months ago

Review №76

Rating: 3

Service is a little slow, but not very busy.

Date: 9 months ago

Review №77

Rating: 4

Burger was incorrect when I got home to eat

Date: 9 months ago

Review №78

Rating: 3

Date: 9 months ago

Review №79

Rating: 5

Recommend

Date: 9 months ago

Review №80

Rating: 5

Date: 10 months ago

Review №81

Rating: 2

Date: 10 months ago

Review №82

Rating: 5

Great food. Wife and kid loved it

Date: 10 months ago

Review №83

Rating: 1

Forget my 5 star review from last time. Rude, unprofessional staff, plenty of F bombs from the kitchen and drive thru. We made a drive thru order but had to go in and get what was shorted from the order even after having to wait in parking spot for the 7+ min for a chicken sandwich that it almost seemed they didnt want to make or wanted us to change our mind about. Burnt mostly inedible hamburgers as the picure shows and we got 2 of these. Just pathetic. Never again.

Date: 10 months ago

Review №84

Rating: 4

Took for ever for our food to arrive. Friendly staff.

Date: 10 months ago

Review №85

Rating: 5

Date: 10 months ago

Review №86

Rating: 5

Good food

Date: 10 months ago

Review №87

Rating: 1

The floor is always incredibly sticky. They never have enough people working and the people who are working frankly suck.

Date: 10 months ago

Review №88

Rating: 5

Date: 10 months ago

Review №89

Rating: 4

This place is hit or miss. Someday its amazing service. Some days not so much. Its worth a shot if you are craving DQ

Date: 11 months ago

Review №90

Rating: 4

When I went in to get my order I thought it would be faster but it wasnt. The staff wanted to visit with friends so when my order came up I waited a few minutes then I just blurted out can I at least get my order

Date: 11 months ago

Review №91

Rating: 5

Good burgers and excellent ice cream

Date: 11 months ago

Review №92

Rating: 1

Date: 11 months ago

Review №93

Rating: 5

Date: 11 months ago

Review №94

Rating: 5

Date: 11 months ago

Review №95

Rating: 5

Date: 11 months ago

Review №96

Rating: 5

Tacos and Blizzards are the best.

Date: 11 months ago

Review №97

Rating: 1

This place is only good for ice cream. They always make me wait when I only order one meal. Today I waited 20 minutes out front just to get cold fries and a cheesless cheese burger.

Date: 11 months ago

Review №98

Rating: 5

Date: 11 months ago

Review №99

Rating: 2

I have 30 minutes for lunch set in drive threw with only a few cars for 35 minutes, and my food wasnt really good, almost completely cold.

Date: 11 months ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 2

Desserts are great Food is not comparable with Whataburger Too expensive Food : 1/5

Date: a year ago

Review №103

Rating: 5

The staff at this Dairy Queen were very helpful. We had a big order for take out, and they were fast and efficient and even helped us get out the door. Thank you!!!

Date: a year ago

Review №104

Rating: 5

Good customer service.

Date: a year ago

Review №105

Rating: 5

Great food,great customer service, clean environment. Great atmosphere.

Date: a year ago

Review №106

Rating: 5

I dont eat the regular food from dairy Queen but the blizzards are always great. If you want a quick fix for ice cream this is a fine decision. The drive through is a bit long at times, but not too bad. Usually its because someone is buying their whole family dinner and it takes a second to get through. 10/10 would go again.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Excellent

Date: a year ago

Review №109

Rating: 4

Good service food over cooked

Date: a year ago

Review №110

Rating: 4

Choco dipped strawberry frosty is great definitely recommend!

Date: a year ago

Review №111

Rating: 4

Its about the Blizzards

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 4

Theyre staff is usually not friendly and they have made a few mistakes on orders with anything other than Blizzards. However, the food is usually properly arranged, it tastes good, and the pricing is like anywhere else nowadays.

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

Just left DQ and omg let me tell you! First impression when I walked in was the cleanliness of the restaurant. The food was amazing and the quality of it is THUMBS UP all the way! Huge shout out to Shay!! This man was incredibly polite, very tentative and his vibe was very welcoming and gave off a very good energy. Because of Shay my family and I will be returning again for another Saturday luncheon in the very near future.

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 4

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 1

Young dude has an attitude about giving me my card I do not trust them. He was scaring at the numbers too hard for me. Everyone is waiting minutes in a damn drive thru. Smh food wasn t even freshly made. Much as I love DQ I will Never coming back!

Date: a year ago

Review №122

Rating: 5

Try Dairy Queen again for the first time the tacos. There are amazing you would love the peanut buster parfait old school stuff.

Date: a year ago

Review №123

Rating: 5

Great service. He adjusted my order to meet my ask. Yes!

Date: a year ago

Review №124

Rating: 4

Date: a year ago

Review №125

Rating: 5

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 5

Blizzards all day, sure helps beat the heat.

Date: a year ago

Review №128

Rating: 4

Date: a year ago

Review №129

Rating: 1

Date: a year ago

Review №130

Rating: 4

Employees are always professional and happy with the customers. Wait time has gotten better as it appears they are adequately staffed now after covid. Food

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 1

Make the extra drive to the Colonythe foods better and youll get what you order

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 4

Date: a year ago

Review №136

Rating: 5

Always great

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 2

The drive through was UNBELIEVABLY slow. Like glacial. It was ridiculous.

Date: a year ago

Review №140

Rating: 1

Date: a year ago

Review №141

Rating: 4

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 1

5/19/23 4:45PM Drive through employee nasty attitude, this is the meal I got . Maybe 16 French fries , the bread just thrown all over and smashed chicken looks dark .

Date: a year ago

Review №144

Rating: 3

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 3

They interupt you as you try to order. They dont put salt & pepper in your bag. Food

Date: a year ago

Review №148

Rating: 3

Dietary restrictions: Just double check your order, it is fast food, people tend to mess up or make mistakes, but other than that I get good service, no biggie on the errors just be a inconvenience sometimes. Food

Date: a year ago

Review №149

Rating: 5

Loved the new jalapeño tenders.....

Date: a year ago

Review №150

Rating: 4

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 3

The food was delicious but the service was horrible. Very rude service.

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Great ice cream!!!! A plus on ice cream cake

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Wow! Great staff & very friendly. Thank you Roba!

Date: a year ago

Review №160

Rating: 4

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

Who doesnt love a good DQ??? The crew at this location are all about the customer. They always have a smile, GREAT TREATS, and positive attitudes!! KEEP IT UP YALL!!!

Date: a year ago

Review №165

Rating: 2

Date: a year ago

Review №166

Rating: 5

Went there on 3/11 and went inside. We got wonderful customer service. The young lady even suggested for us to wait to have our blizzards made so they could be fresh when we left. Will definitely go back when Im in the area.

Date: a year ago

Review №167

Rating: 5

Good food and service

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 4

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 4

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 1

Food request was ignored

Date: a year ago

Review №174

Rating: 5

This one is relatively new, so not nearly as dilapidated and yellowed as some of the older ones.

Date: a year ago

Review №175

Rating: 5

Kid-friendliness: Family place Recommended dishes

Date: a year ago

Review №176

Rating: 5

Great ice cream and burgers ++

Date: a year ago

Review №177

Rating: 5

Friendly Faces and Good food Who doesnt like Dairy Queen Vegetarian options: Grilled cheese Add lettuce,tomatoes,onions, and pickels

Date: a year ago

Review №178

Rating: 3

It was alright. Asked for extra condiments and they put them on the other end towards the bottom of the burger so they just oozed out instead of being in my food

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 1

Went inside to charge my phone to download the DQ app nodded off not even a minute when the Manager Gabriel was rude and saying you cant sleep here. Despite the fact i overheard her and her employees dropping F bombs about customers. They are very rude and i deleted the app because why would i spend my money on inconsiderate people who manage that store? Will never eat there again. Thanks Gabriel for your awesome customer service!!

Date: a year ago

Review №181

Rating: 4

My go-to for quick sweet treats

Date: a year ago

Review №182

Rating: 5

Helped me get my mother a good day after her starvation blood work. Good job. Dairy Queen.

Date: a year ago

Review №183

Rating: 1

Went here to get a quick snack, Just some tater tots, So I got a small. The container was half filled. The lady refused to come back to the drive-through window. Is very disappointed with the service

Date: a year ago

Review №184

Rating: 5

Great place to get some chicken or steak fingers

Date: a year ago

Review №185

Rating: 1

Date: a year ago

Review №186

Rating: 1

The food was good it was clean but service was horrible they sat my food on the counter open while flies were flying around no one was at the front counter two ladies working drive thru and one cook

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 4

They were awfully busy but friendly! The ice cream is on point, though I did find their chicken tenders lacking. Overall, theyre reliably decent, so dont let my bougie tastes keep you from trying the whole range of their menu.

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 4

Date: a year ago

Review №191

Rating: 1

bad on any level

Date: a year ago

Review №192

Rating: 1

We waited about 15 min for two burgers and and some chicken strips. When we finally but into the burgers - they were cooked into something that resembles a disc made of charcoal. Weve tried giving this place a chance of the last few months but its been consistently getting worse not to the point to where the food is almost actually inedible. Do not visit this location. Try your luck somewhere else.

Date: a year ago

Review №193

Rating: 4

Great Food especially there steak finger basket.

Date: a year ago

Review №194

Rating: 5

Great customer service on our visit! Fresh food!

Date: a year ago

Review №195

Rating: 1

Date: a year ago

Review №196

Rating: 1

Date: a year ago

Review №197

Rating: 5

The food was great but fries could have been hot.

Date: a year ago

Review №198

Rating: 5

I love their chicken and dumplings! Parking: Lots of parking available with two handicap spots and two designated pickup spots in the front of the store. Kid-friendliness: No playground but kid friendly because what kid doesnt like ice cream.

Date: a year ago

Review №199

Rating: 4

Soft serve is always on point. Although it took a little on the long side from what I would personally think it would take to make 3 Sundays, but overall worth it. Parking: Decent sized parking lot, never seen it full. Wheelchair accessibility: Ramps to door and parking spots

Date: a year ago

Review №200

Rating: 5

Date: a year ago