Golden Chick

Review №1

Rating: 5

Date: a week ago

Review №2

Rating: 2

First time visiting this location.... I ordered online because I was staying at a hotel miles away. This was the closest location. I ordered 24pc wicked wings. I returned to the hotel and the wings looked cooked on the outside but it was all pink meat inside. When I bit into the chicken it was still raw all of it . I called the store and the associate states I should have asked for well done. I ordered online but I did not see the option. Needless to say I will never come back to this location. Never had this problem with any location in San Antonio

Date: a week ago

Review №3

Rating: 5

The staff is always polite and professional

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 5

Hot. Delicious. Clean. Hi Mika and Vi, please come eat it with us.

Date: 2 weeks ago

Review №6

Rating: 5

Food is always freshly made and customer service is courteous.

Date: a month ago

Review №7

Rating: 5

I came here to eat on August 19 ,2024. As soon as I walked in I was greeted with a warm welcome. I sat down to get ready to eat and noticed that this has to be one of the most cleanest restaurant/fast food places that I ve ever been too. The restroom was so clean, the window sill had no dust, no finger prints on the window, no dust on the ceiling fans, I can go on to talk about how clean this place is. The staff was friendly, the food came out in a timely fashion and it was HOT! Not burnt, not warm, hot and the chicken was so juicy and delicious it fell apart. I can t wait to go back!

Date: a month ago

Review №8

Rating: 1

One of the worst meals Ive ever had. Aside from the freshly made bread, everything else was terrible. We all ended up with stomach pains. Compared to other fried chicken chains, this one has the poorest taste. I wouldnt recommend it.

Date: a month ago

Review №9

Rating: 4

The intercom at the drive thru was likely installed when the building went up, I think. Outdated and made it hard to understand anything, either side of the conversation.

Date: a month ago

Review №10

Rating: 1

I ordered through door dash for pick up for our $100 order. They gave my order the the wrong person. Then refused to make me an order or refund me. The manager smiled while saying it s your fault for ordering on door dash not my problem . These people are terrible. Don t take your business here go to chick fil a. We told chick fil a our issue and they the gave us free food!!! From the reviews it looks like this typically happens here. Which means they are stealing from door dash pick up orders.

Date: 2 months ago

Review №11

Rating: 4

Its was pretty good

Date: 2 months ago

Review №12

Rating: 5

Date: 2 months ago

Review №13

Rating: 1

We ordered online, the manager (Paul) couldn t find our order and said they must ve given it to someone else, and that they couldn t refund our money or remake the order for us! He was very rude and was just rushing us out to call the corporate number cause it was out of his hands. Will not be returning to this location.

Date: 2 months ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 5

Great service, very respectful, food is great

Date: 3 months ago

Review №16

Rating: 5

Date: 3 months ago

Review №17

Rating: 5

I ve been in the QSR industry around 27 years and this location is a prime example of how customer-centric employees make the food taste better, make me want to come back, and overall enjoy sharing this review. Well done, Kyle location.

Date: 3 months ago

Review №18

Rating: 5

Spicy chicken is to die for! Staff was friendly and prompt, area was clean, well stocked. What more could I ask for?

Date: 3 months ago

Review №19

Rating: 5

Date: 3 months ago

Review №20

Rating: 5

Date: 3 months ago

Review №21

Rating: 5

The staff makes the ordering a wonderful experience...

Date: 3 months ago

Review №22

Rating: 4

Date: 3 months ago

Review №23

Rating: 5

My wife and I love this place. Talk about Golden chicken .it s incredible.

Date: 3 months ago

Review №24

Rating: 5

Date: 3 months ago

Review №25

Rating: 5

Food was great! Always hits the spot.

Date: 4 months ago

Review №26

Rating: 1

I m here now. Was about to order and saw roaches crawling on the wall. We left. We told employee and they acted like no big deal

Date: 4 months ago

Review №27

Rating: 1

Waited for and they kept saying to wait while we were watching them out side smoking. After 15 minutes we decided to leave. Never again i will go there.

Date: 4 months ago

Review №28

Rating: 5

Its my favorite chicken

Date: 4 months ago

Review №29

Rating: 5

Date: 4 months ago

Review №30

Rating: 5

Delicious. Food was hot and fresh.

Date: 4 months ago

Review №31

Rating: 1

Very very rude! After waiting in like 20 minutes they come to tell me they don t have change for $100 that there s nothing they can do unless i can pay another way. Excuse me you wait long enough to come and tell me you don t have change and mind you with crying kids in the back they are hungry and we are on the road traveling!!! That s absolutely ridiculous!!!!! Adding we never even got our food because i didn t have change or a card we couldn t get our food. DO BETTER.

Date: 5 months ago

Review №32

Rating: 3

The chicken was good but the mac and cheese is meh. The doors were locked due to staff shortage as stated on the sign. We we pull up to the window to pay you can see at least 4-5 employees (unsure how many are needed to run a shift) but it looked like the normal amount when its open. The drive through was quick with only 1 car in front of me.

Date: 5 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 5

Date: 5 months ago

Review №35

Rating: 1

The chicken wasn t fresh, the cheese wasn t melted and the buns, the buns were was cold and really dry.

Date: 5 months ago

Review №36

Rating: 5

Date: 5 months ago

Review №37

Rating: 5

Date: 5 months ago

Review №38

Rating: 5

Date: 5 months ago

Review №39

Rating: 4

Sometimes you just need some fried chicken, and they fill your hungry

Date: 6 months ago

Review №40

Rating: 4

It was hot & fresh & friendly but kinda bland

Date: 6 months ago

Review №41

Rating: 5

Good food. Place a bit messy 9n inside with as many employees on duty.

Date: 6 months ago

Review №42

Rating: 5

Date: 6 months ago

Review №43

Rating: 5

Date: 6 months ago

Review №44

Rating: 5

Good service and good value on the food.

Date: 6 months ago

Review №45

Rating: 5

Good chicken.

Date: 6 months ago

Review №46

Rating: 1

Service bad. Atmosphere terrible. I was chastised for using more than once napkin. How else was I to use to get the over used grease off.

Date: 6 months ago

Review №47

Rating: 5

Date: 6 months ago

Review №48

Rating: 4

Good

Date: 6 months ago

Review №49

Rating: 5

Date: 6 months ago

Review №50

Rating: 5

Of all the chicken places this is my favorite. Especially since they have the roasted chicken I wish others would do that

Date: 6 months ago

Review №51

Rating: 2

Ordered online to skip the line and arrived to a completely empty store and drove through. After telling the guy running the drive through our order name 4 times they finally told us to go to the next window. Then we sat there for 15 minutes while they actually started our order. They hadn t even started it. We sat there for 16 minutes watching them prepare our order in complete silence, the team didn t say a word to us. Then finally they handed us our order without a word. They didn t say hello, sorry for the wait, good after noon, nothing. Just handed us our order and shut the window. This was absolutely embarrassing conduct from a service standpoint. A 0 at every possible opportunity to make our experience enjoyable and productive. Will not be returning to get food during this shift. 5:30 on Sunday. Beware!

Date: 7 months ago

Review №52

Rating: 5

Love those home made dinner rolls. Come taste them for your self

Date: 7 months ago

Review №53

Rating: 5

Good chicken. Fast friendly staff. Priced fair.

Date: 7 months ago

Review №54

Rating: 4

Popeyes has dropped the ball this is my new chicken place. I dont care for their dipping sauces. I make my own home made Buffalo Sauce at home

Date: 7 months ago

Review №55

Rating: 5

Date: 7 months ago

Review №56

Rating: 4

Super chicken strips. Their chicken sandwich gives their competitors a run for the money because the bun is one of their rolls but bigger. Fries are great. Gravy was a little runny this time but taste was good. Fried okra is really good if you like okra. They can get a little over run at the rush times but they are courteous and try hard to please.

Date: 7 months ago

Review №57

Rating: 5

Date: 7 months ago

Review №58

Rating: 5

Date: 7 months ago

Review №59

Rating: 3

Date: 8 months ago

Review №60

Rating: 5

Date: 8 months ago

Review №61

Rating: 4

Date: 8 months ago

Review №62

Rating: 5

The chicken tenders were good. Good atmosphere when I came in for the to go order.

Date: 8 months ago

Review №63

Rating: 4

When you go inside the restaurant you can smell the delicious aroma of the chicken been fried

Date: 9 months ago

Review №64

Rating: 5

This place has great chicken to is not cheap you expect to spend cash. Take home the in door seating is horrendous and dated .

Date: 9 months ago

Review №65

Rating: 5

Chicken Tenders, original and spicy, with gravy are the best!

Date: 9 months ago

Review №66

Rating: 5

Date: 9 months ago

Review №67

Rating: 5

Date: 9 months ago

Review №68

Rating: 4

Food

Date: 9 months ago

Review №69

Rating: 4

Date: 10 months ago

Review №70

Rating: 5

Date: 10 months ago

Review №71

Rating: 4

Date: 10 months ago

Review №72

Rating: 5

Highly recommend the roasted chicken!!! So happy we tried it! Great flavor!!!!!! Everything was awesome fried okra, mashed potatoes & cream gravy, rolls. Yum!!

Date: 10 months ago

Review №73

Rating: 4

They have fried chicken amd hotsause thats a win

Date: 10 months ago

Review №74

Rating: 5

I LOVE GOLDEN CHICK!

Date: 10 months ago

Review №75

Rating: 5

Date: 11 months ago

Review №76

Rating: 3

Date: 11 months ago

Review №77

Rating: 5

Haven t had golden chick in 4 years and this location made it hot and fresh o give them the best reviews there doing what there supposed to keep up the good work

Date: 11 months ago

Review №78

Rating: 4

Good food

Date: 11 months ago

Review №79

Rating: 5

Date: 11 months ago

Review №80

Rating: 5

Very good love it

Date: 11 months ago

Review №81

Rating: 5

Date: 11 months ago

Review №82

Rating: 5

Very friendly, super delicious chicken and everything they prepare, I love it

Date: a year ago

Review №83

Rating: 1

Didnt eat there. Shopped next door.

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

Food was fresh. Service was great. Restaurant was clean.

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Line was a little long but worth the wait like always!

Date: a year ago

Review №89

Rating: 5

Really great and fast service, went out of there way to help me too!

Date: a year ago

Review №90

Rating: 5

Perfect

Date: a year ago

Review №91

Rating: 5

This is one of the best locations we have eaten at! We ve been to this location 3 times in the last month and it gets better with every visit. First off the staff is very friendly and attentive. The food is ALWAYS hot and fresh and service is quick even when they are busy. We will keep coming back to this location for our chicken needs! Kid-friendliness: They have a ice cream machine with free cones for the kids!

Date: a year ago

Review №92

Rating: 4

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

Service was awesome, food was great and fast! The young man at the drive thru treated my family and I with great service and was very nice even going as far to ask how we ve been and creating conversation while getting our food for us!! I had to ask his name bc he really made us enjoy the little time we had there! Abel was his name I believe! Highly recommend this place!!

Date: a year ago

Review №98

Rating: 5

Date: a year ago

Review №99

Rating: 4

Date: a year ago

Review №100

Rating: 3

Date: a year ago

Review №101

Rating: 5

Jalapeno bombers are da bomb! And chicken strips are so delish!

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

Food is very good the rolls are fantastic

Date: a year ago

Review №104

Rating: 4

Date: a year ago

Review №105

Rating: 5

Bit pricey, but so is everything these days. Fish is too salty

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 4

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 1

Chicken was good but the rolls were over baked and hard. I ordered a family meal and got no napkins and only 3 packs of honey after requesting some not the best service can use some improvement. They charge for a large WATER! 3.29 that is ridiculous water should be free everywhere.

Date: a year ago

Review №110

Rating: 5

Great fried food. Hubby loves the roasted chicken. A little bit of a trip for us to get to a Golden Chick, but well worth it when we make the trek.

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 2

Parking bad and drive thru slow AF. 25 min for two people ahead of me. Ridiculous.

Date: a year ago

Review №113

Rating: 5

Not a lot of options in Kyle right now, but this is the best chicken! Always fresh, not greasy, and great cole slaw! #OnPlanetFabulous

Date: a year ago

Review №114

Rating: 5

Love it so awesome the best food in town

Date: a year ago

Review №115

Rating: 3

Fried chicken on site after your order, it takes a little long waiting.

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 1

They gave me a Senior discount.....but the flavor of the chicken had no flavor, other than chicken without salt or seasoning.....

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Awesome!!! The catfish and shrimp were great. Enjoyed. Well return for sure.

Date: a year ago

Review №121

Rating: 1

The food was double fried. I ordered shrimp and it was thrown in a bag, along with the condiments. The shrimp should of been placed in a container instead.

Date: a year ago

Review №122

Rating: 4

Good fast chicken.

Date: a year ago

Review №123

Rating: 4

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Great service as well as selection. Nice to change things up once in a while.

Date: a year ago

Review №126

Rating: 1

Fast friendly service. The cat fish was delicious. Two yrs later: 52 minutes in line(drive thru) no condiments for fish and shrimp dinners. I wont be back

Date: a year ago

Review №127

Rating: 4

Good overall. Like the chicken. Fish is good as well. The yeast rolls are FANTASTIC. I could live off those and the gravy.

Date: a year ago

Review №128

Rating: 2

Bought seafood combo...fish so thin you basicslly eating fried corn meal...fries hard & cold. Pieces of fish instead of a whole fillet...not worth the money at all!!! Im still hungry....

Date: a year ago

Review №129

Rating: 5

Customer service is always good, it s my favorite place to get chicken sandwiches now and the macaroni is pretty good too

Date: a year ago

Review №130

Rating: 3

The employee seemed rushed for us to order. Our first time to visit and did not know the menu. It was not busy. I ordered chicken tenders and noticed sauces but forgot to ask for one. Went to ask at that time and basically told I received gravy and would have to pay for any sauce. I did not know this but was embarrassed, as other employees listened and watched. Oh well. If we return I will know what to do. My husband liked his food for the most part

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

The young lady who is taking orders at the drive thru was very peppy and seemed to enjoy her job. My receipt says Shelby. Once we got to the window, she apologized for the wait. But the wait was not long at all. She was still very nice as she took our payment and even noticed our dog in the back seat and asked if the dog could have a pup tender. I was very happy with her service.

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 3

Its what you would expect. But the chicken salad is really good!

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Everything was great, shrimp, okra, tenders on spot!!!

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Best chicken around

Date: a year ago

Review №139

Rating: 3

Food is great but customer service is trash. The young lady that helped was so rude

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 2

Date: a year ago

Review №143

Rating: 5

Only gave 4 stars cause I tried something different..roasted chicken! Was not a fan. I love the original chicken!! But all in all. Good food!! Good service!! An great staff!!

Date: a year ago

Review №144

Rating: 5

Free ice cream when you dine in and great food.

Date: a year ago

Review №145

Rating: 3

Date: a year ago

Review №146

Rating: 5

Fast food but tasty. Not too expensive.

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 1

I love Golden Chick chicken! I pick up dinner there about 2-3 times a month. This location always has nice people working the drive -through window. Food is fresh, and my order is always correct. Edit: 1/15/23 - I dont know what happened, but Ive had nothing but issues with my orders lately. The last visit, I paid for two breasts and only received one. Complained about it online (with my receipt number), and didnt hear anything back. I not trying to pay $25+ for dinner for two, only to have missing/incorrect orders 3/5 times.

Date: a year ago

Review №149

Rating: 5

Everything was very good

Date: a year ago

Review №150

Rating: 4

I really like the fried corn nuggets! Theyre unique and a little sweet. The okra is perfectly fried.

Date: a year ago

Review №151

Rating: 1

Went to the Kyle location for the first time today. Chicken tenders were okay, but everything else lacked seasoning. Mashed potatoes were bland and dry, gravy was so watery and lumpy, and I guess whoever bagged my order was mad cause my rolls were all flat and stuffed tightly in the bag. Austin locations are always so good, was expecting this too but very disappointing.

Date: a year ago

Review №152

Rating: 5

Boy I love this place !

Date: a year ago

Review №153

Rating: 5

Fast, friendly staff, good food and a clean store.

Date: a year ago

Review №154

Rating: 1

45 mins to get food. Messed up order so we didn t get half of what we paid for. 45 dollars to only receive 20 dollars worth of food. Inside not open so couldn t even go in to get order fixed and do t want to wait another 45mins plus just to get some damn chicken. Lesson learned. Won t be back.

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 4

This was the first time I was told that they only leave chicken under the heating lamps for 45 minutes before its discarded, found that hard to believe. I normally wait on chicken fresh out of the grease, that way I know how fresh it is. Parking: Parking lot is small and can be congested depending on the drive thru, which goes through the main parking area.

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 4

Date: a year ago

Review №159

Rating: 3

Date: a year ago

Review №160

Rating: 4

Date: a year ago

Review №161

Rating: 5

Golden Chick is known for their great chicken and wonderful dinner rolls but they also make an outstanding chicken salad. This is one of my wifes favorites. Great service and friendly staff!

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 5

The manger excelent service

Date: a year ago

Review №164

Rating: 5

Happiness is finding a corn nugget at the bottom of the bag!

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

My husband is obsessed with this place to the point Ive built a physical resistance to chicken sandwiches.

Date: a year ago

Review №167

Rating: 5

Whenever I m in the mood for chicken the first thing that pops in my mind is golden chick, and it s going to stay that way for a long time, because the food is always 10 out of 10. Service is on point, and the chicken sandwich is by far better then Popeyes. I just want to say thank you golden chick for always bringing me a big smile when I eat there.

Date: a year ago

Review №168

Rating: 4

Date: 2 years ago

Review №169

Rating: 5

Good food, good people!

Date: 2 years ago

Review №170

Rating: 1

Used the App. Was given a pickup time and notification text. When I got to the store the lobby was closed and staff would not open the door and hand me my order. Instead I was directed to a line of cars wrapped around the lot. 20 min later I eventually got my cold meal. Never ever, ever ever coming back to this location.

Date: 2 years ago

Review №171

Rating: 3

Chicken tender combo was good quality. The Chicken Salad salad was not good. I purchased it around 12:30pm on Sunday, 9/11, but the salad had a Sell By stamp of 1pm on Saturday, 9/10. The lettuce was brown and rotten, so I had to throw the entire salad away. This is the second time in a row I have been served an expired salad from this location.

Date: 2 years ago

Review №172

Rating: 5

Love their roasted chicken. Just the right spices.

Date: 2 years ago

Review №173

Rating: 2

Usually when I eat there its good but this last time the chicken was dry like it been sitting around for a long time and the coleslaw was absolutely flavorless like there was no sauce on it just plain cabbage and carrots. I ordered all white meat but I was given a thigh and a wing. Not sure if Im going to go back after this last experience

Date: 2 years ago

Review №174

Rating: 2

Date: 2 years ago

Review №175

Rating: 5

I never give 5 stars so it must be very much worthy! The big & juicy sandwich is true to its name. The wait staff was assessibile and payment staff were both excellent and friendly. I did not ask, but given a senior discount to my total. Quality fast food. Parking: Plenty of parking.

Date: 2 years ago

Review №176

Rating: 4

I was in the fast food industry for 10 yrs. I must give them serious credit. They are always friendly and do a great job. The drive thru is sometimes backed up into the Veterans drive, but that just tells me that people are willing to wait. Had a discussion with the manager during covid at one point, he explained that they are short staffed and working more hours than most. PLZ people, restaurants are are short staffed and doing their best. Many employees are young adults on their first jobs. BE PATIENT.

Date: 2 years ago

Review №177

Rating: 5

Date: 2 years ago

Review №178

Rating: 3

Im only giving Golden Chick 3 stars because while the chicken was HoT and fresh. My side of mashed potatoes with brown gravy had a fun smell and tasted sour. I hope Golden Chick will be more careful of the food they are serving. So the chicken is hot and crispy. Just remember if you order mashed potatoes, give them a whiff before you leave.

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

Date: 2 years ago

Review №181

Rating: 5

Date: 2 years ago

Review №182

Rating: 2

Date: 2 years ago

Review №183

Rating: 2

Havent gotten food yet. But the 15 minutes Ive been in line so far is a bad start & still have 2 cars in front of me! This is by far the worst fast food joints, especially for just chicken. Wont be back for quite awhile.

Date: 2 years ago

Review №184

Rating: 5

Hot & Fresh! Parking: Plenty of parking in back or next door

Date: 2 years ago

Review №185

Rating: 1

Waited 20 minutes in line to get to the window and pay just to wait another 20 minutes to have someone be sent out without knowing which food order was going to which car then to top it off didnt even get the condiments I requested

Date: 2 years ago

Review №186

Rating: 5

THE best yeast rolls around. My family and I usually get the chicken tenders with an extra family order of those delicious rolls. They are a must have for any bread lover.

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 4

Date: 2 years ago

Review №189

Rating: 4

Date: 2 years ago

Review №190

Rating: 4

Date: 2 years ago

Review №191

Rating: 5

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 5

Great food. Super friendly service!

Date: 2 years ago

Review №194

Rating: 5

Date: 2 years ago

Review №195

Rating: 5

Always better than Popeyes, KFC, or Kanes!

Date: 2 years ago

Review №196

Rating: 2

Expensive, and terrible fried chicken.tastless

Date: 2 years ago

Review №197

Rating: 4

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 5

Great food

Date: 2 years ago

Review №200

Rating: 5

Date: 2 years ago