The Ava & Aria

Review №1

Rating: 5

Great customer service office staff is great.

Date: a month ago

Review №2

Rating: 5

Say no more hands down best place to stay to live everything is near highway, food,AIRPORT you name it. Office staff is on point helpful and respectful and ready to answer your questions to make your living experience great.

Date: a month ago

Review №3

Rating: 5

I congratulate the maintenance and office guys, they provide quick and effective solutions, thank you for your good service and attention

Date: a month ago

Review №4

Rating: 5

Date: a month ago

Review №5

Rating: 5

I am Nerio Barreto and I want to tell you that both Lucy and Maria are excellent at their work, I have no complaints about them, they are always attentive and very precise in their explanations, I give them 100 stars

Date: a month ago

Review №6

Rating: 5

Amazing service

Date: 2 months ago

Review №7

Rating: 5

Very good service from Lucy

Date: 2 months ago

Review №8

Rating: 5

Thank you Roberto for helping me move quickly in my ATP and thank you Maria for your service too. Very pleased with all the service

Date: 2 months ago

Review №9

Rating: 5

I love my apartment, very quiet environment my kids love it and very clean

Date: 2 months ago

Review №10

Rating: 5

Lucy excellent costome

Date: 2 months ago

Review №11

Rating: 5

Totally satisfied with Lucy she s the most Amazing girl. She ll do everything she can to help the residents. Thank you Lucy

Date: 2 months ago

Review №12

Rating: 5

Date: 2 months ago

Review №13

Rating: 1

Don t waste your time these people are SCAMMERS will take your money and lie and put words in your mouth. They are taking money from hard working tax paying citizens without a care in the world. Safe to say I dodged a bullet with this one. Be sure to read all the reviews including the ones on Yelp these people are scammers. I will also be seeking legal action. See yall in court!

Date: 2 months ago

Review №14

Rating: 1

To whom it may concern, My name is Passion East i recently toured and applied to a property you all have at 3800 n belt line road irving tx 75038 when I went to view the property there was no manager and the attending employee acted like she didnt or wasnt interested in answering my questions , I applied to the property still because it was nice and in budget. After a few days i called in on a saturday and couldnt get an answer until close to closing time where the same employee told me that my application had been denied because i didnt turn in my documents in the time frame allotted i asked her about a refund and she said that i would need to call back on monday . Today when i attempted to call and get an update or speak to a manager that same employee didnt want to let me speak to the manager after i informed her that i was calling about my refund when i did speak to the manager she informed me that she would have to listen to the recording and that her employee had told her i cancelled my application and because of that i wouldnt be able to get my refund . That did not happen and Id like my refund of monies paid because not only did I have to keep calling 12 times on monday July 15th, 2024 just to be told that I cancelled if I paid 200.00 I wouldnt cancel and risk my money being wasted . if someone from higher management could reach out to me id greatly appreciate it these people are money hungry and will try to fight tooth and nail to keep peoples hard earned money

Date: 2 months ago

Review №15

Rating: 5

For six years, the Ava and Aria has been providing safety and convenience of the well served location. In addition to the helpful management who s been working hard to improve the living environment and responding promptly to any submitted requests, besides the skillful maintenance staff.

Date: 2 months ago

Review №16

Rating: 1

Unfortunately my opinion changed 100%. The apartments are infested with cockroaches, the maintenance is terrible, they do not provide a solution and if they repair something they do not leave any comment about what they did, every weekend there is a bad atmosphere in the pool area since they get together to drink until the wee hours of the morning. At night, with music and very loud sound, they argue and it is necessary to call the police to find a solution. It is not an environment to live with children, since the office closure this is a total lack of control. The administration is conspicuous by its absence to solve this and if I want to move for these reasons I have to pay two rents!!! Ive only been there for five months and I already regret the decision to live here!!!! I do not recommend them at all and for nothing in the world if you have children!!!

Date: 2 months ago

Review №17

Rating: 1

Horrible pest infested

Date: 3 months ago

Review №18

Rating: 5

Date: 3 months ago

Review №19

Rating: 1

Highly do not recommend. Regret renewing my lease, but I honestly had no other option at the time. Apartments have roaches & we pay a monthly fee for pest control. I am currently pregnant & get headaches from using pesticides all the time to try & fix the pest issue. I had complained to the office at least 4 or 5 times regarding this problem because we keep our apartment tidy & clean & have never had pest problems in the past. Also, my son bedroom floods every time it storms. I put in a maintenance request the first time I noticed it & assumed they had fixed it while I was not home because the work order was marked as completed but this past week with the bad weather I have been having that same issue again.

Date: 3 months ago

Review №20

Rating: 4

I live here...its a very nice place...and the neighborhood is nice....

Date: 6 months ago

Review №21

Rating: 1

The apartment complex reduces the number of parking spots to increase the reserved spots (trying to get extra money by selling you parking) and gets commission from the tow company. Quality of apartment is horrible, better try another place.

Date: 6 months ago

Review №22

Rating: 5

Date: 6 months ago

Review №23

Rating: 5

Date: 6 months ago

Review №24

Rating: 3

Needs improvements in pest control

Date: 6 months ago

Review №25

Rating: 5

Office Staff is very friendly and quick to respond. Neighborhood is quiet and enjoyable.

Date: 7 months ago

Review №26

Rating: 5

Date: 7 months ago

Review №27

Rating: 4

Date: 7 months ago

Review №28

Rating: 4

Date: 8 months ago

Review №29

Rating: 1

They just recently fixed the mailbox after they were broken into and now today on the 28th of January they broke into them again it feels like they arent even trying to do anything to prevent this from happening they FIX them knowing that someone will break into them the next day because its happened multiple times this year and it will take them weeks to fix. At least try to put cameras so you can see whos doing it or get better mailboxs

Date: 8 months ago

Review №30

Rating: 1

Dec. 4th I got my denial letter and the lady with broken English informed me that I would be getting my refund and that it could take up to 45 days. Fast forward to today which is well over 45 days and I still haven t gotten my check. Everytime I call I get the same answer, they still haven t sent the check . I m starting to think they lie to people. Quick to take your money and not give it back. Terrible customer service

Date: 8 months ago

Review №31

Rating: 1

DONT LIVE HERE! RUN FROM THIS PROPERTY AND MANAGEMENT! If I could give this 0 stars I would! This was the absolute worst property I have ever lived in. If people are leaving good reviews, they were probably asked to! The bad reviews are not lies! To start, its infested with roaches. From my first week living at this property its been a terrible experience (keep in mind this was a previous management company). I had no air for 3-weeks in 100+ degree weather, I had to get the city involved. My floors were coming up as if it wasnt installed properly, when I finally got new flooring it was cheap and made easy dents! The mailboxes were never locked! They were broken and keys didnt work. New management company: Mailboxes were still never fixed! They kept the pool gates locked! I couldnt even go to just sit by the pool to relax. The Gym was closed for MONTHS! Even after living there its been a bad experience, I had to go to the office on multiple occasions just so they could sign papers saying I lived there! They sent the papers back to my new complex blank and never told me why (horrible communication)! Just to MOVE!! On top of this, they contacted me saying I had a refund check on 11/4. I was told it would be sent on 11/4 or 11/6. I would expect to get it by Wednesday the latest since I moved 20 minutes away! I tried calling multiple times from 11/8-11/13 with no one picking up the phone until today 11/13! They said the check was mailed on 11/10. WHY WAS THAT NOT COMMUNICATED TO ME!? Overall, horrible communication, roach infested, slow time to get things fixed, little to no access to amenities. RUN FROM THIS PROPERTY!

Date: 10 months ago

Review №32

Rating: 5

Coming from a previous property where i could not get anything fixed and would constantly deal with poor management i must say after 3 months of living here i have truly had an amazing experience with the girls in the office. They made the process of moving in so easy and every time i have a concern or issue they deal with it in a timely manner which is a dream! I was skeptical at first due to my previous experience but has surpassed my expectations. Keep up the great work Ava & Aria

Date: 10 months ago

Review №33

Rating: 1

The apartment looked nice, but the truth is that I regret having signed a contract, there are many defects and cockroaches everywhere when where I lived before there were none, now my furniture is getting infected, I have never struggled so much with an apartment and We havent been there even a month, the girls in the office are loving and do what they can but its better not to move here

Date: 10 months ago

Review №34

Rating: 5

Date: 11 months ago

Review №35

Rating: 5

Great customer service. Camila was very helpful with my apartment hunting experience. Friendly staff overall!

Date: 11 months ago

Review №36

Rating: 5

Excellent service, very good environment for the residents, Camila helped me

Date: 11 months ago

Review №37

Rating: 5

Camila was very friendly, kind and attentive. Answered every question I had asked with no hesitation.

Date: 11 months ago

Review №38

Rating: 5

Staff is great.

Date: 11 months ago

Review №39

Rating: 1

Very rude and unprofessional office staff. I work in the area and called to get a verification and it took the 2 days for it and still not properly done. They don t answer the office phone.

Date: 11 months ago

Review №40

Rating: 4

Cat-friendly community which I absolutely LOVE! Great location, despite of the school zone traffic with access to dining, shopping and major highways. I like the easy and convenient online payment options. The yards and surroundings are kept pretty clean too. The initial leasing process was a quite a hassle, but I havent had any problems after that, other than not being able to use my stove because theres no space between the stove and the wall (it could be a fire hazard) and the microwave wont open all the way for the same reason... its right next to the wall. The community is not loud but its not too quiet either which I really enjoy. Seeing kittens running around the yard and hearing children laugh and play at the swimming pool really brightens up my day. My boy loves it here. I would only suggest to reopen the fitness center and empty out the pet waste baskets more often to avoid gnats and flies. So far I cant complain... Im actually enjoying my time here. Check it out!

Date: 11 months ago

Review №41

Rating: 1

DO NOT RECOMMEND I moved in when the apts were named woodchase and clarendon. I was conned into signing the lease before moving in and the day i got here the apartment was horrible. It was not even move in ready. There were a multitude of maintenance issues that needed to be addressed. My carpet was filthy, and the restroom ceiling had mold that was painted over and a laundry list of other things. I intended on moving out at lease end. A few months later the Apts are under new management. Apt name changed to Ava & Aria. They started working on improvements to the property. i went to the office and expressed my concerns to see if anything would be done. only 1 thing was fixed, and the day maintenance did it I was gone. i came home to a mess that was left behind they didnt even clean up after themselves. Lease end comes and I was not prepared to move. went in office and asked if I resigned the lease would i be able to get a free carpet cleaning. Camila said yes, we can do that. So, I sign the lease and come back to the office a week later to schedule the carpet cleaning and now all of a sudden she says oh we dont do that anymore. Jokes on me i guess. So now i have to pay for someone to come and professionally clean my carpet. oh and during all the updates to the outside of the apt they decided to redo the door numbers and conveniently forgot to put mines on and this was over 2 months ago and i STILL DONT have a door number. Save yourself a headache and go elsewhere. Please please please read the reviews.

Date: 11 months ago

Review №42

Rating: 1

I am writing this review with very much frustration. Ever since we moved to this apartment( almost 2 weeks ago), we are very much disappointed and regretted that we moved here. Our apartment AC is not working since day 1 of moving. Every-time we call or email the office, they don t seem very serious and concerned about the problem. The maintenance team comes but they don t seem very competent and knows how to fix the issue. The management is worst here. They are very unprofessional and rude. The mailbox is also all broken and is a disaster. There is always something broken or not working. We are paying amenities fee every month for the gym and thats also closed and not working! The room temperature becomes 90 degrees everyday and then they have set up a small window fan, which also leaks water all around the carpet! My wife has a breathing difficulties and we also told this to Camilla in the office, but she don t seemed cared and took it seriously. There is also dog and cat poop everywhere in the apt complex and smelly everywhere! We have never seen this type of negligent and unprofessional management! If the AC problem is not fixed immediately, I will definitely call the city management and log the complaint! Anyone thinking of moving here, please read all the reviews first and take chances!

Date: a year ago

Review №43

Rating: 1

Basicly people dont see the reviews before they move, but if anyone ends up doing so n sees this review, I want to tell them, DO NOT move to this apt. I dont know where do they get such unwise people on earth for the leasing office. Their property sucks. Maintainence is ZERO. The people in the leasing dont have idea whats goin on. They dont have manners. If u disregard this review, then bear it.

Date: a year ago

Review №44

Rating: 1

Date: a year ago

Review №45

Rating: 1

This place is deplorable,something is ALWAYS broken or wrong. Trash is always outside of the dumpster. The neighbors leave Modelo beer cans and Tito s liquor bottles on the ground. Dog and cat poo is everywhere. Children screaming and crying. Roaches crawling around inside the toilet, water bugs and crickets crawling around in the apartment.

Date: a year ago

Review №46

Rating: 2

Our AC hasnt been working properly this entire summer. Although the maintenance team is working very hard the office doesnt seem to be treating this issue with any importance or priority. We keep getting either excuses about it being due to the weather (our AC has worked just fine the past 2 summers and the leasing office is of course perfectly cooled) or radio silence. I have a 4 year old with health issues in an apartment that is regularly hitting 86-87 degrees and are hesitant to even use our stove for fear of heating the house even more. Not to mention weve been paying for the AC and 7-8 fans to be running non-stop the whole time. Disappointed that we just resigned our lease. Theyre getting the two stars SOLELY due to the hard work and kindness of the maintenance team themselves.

Date: a year ago

Review №47

Rating: 1

The maintenance is horrible, they dont fix anything, everything is wrong.

Date: a year ago

Review №48

Rating: 5

Date: a year ago

Review №49

Rating: 4

Great experience ! Camila was a huge help and made the process as easy as she could said the apartment would be ready by a certain day and time and they delivered. 4.5 out of 5

Date: a year ago

Review №50

Rating: 2

Neighbors always have their music up loud with bass no matter what day of the week it is. They like drinking everyday. Have reported them to the office and still no problem solved.

Date: a year ago

Review №51

Rating: 3

I gave 3 stars for the improvements currently being done to the exterior of the Ava apt. complex, and for maintenance who are always pleasant and seem to care about meeting the needs of the residents. Although there is room for improvement to the units inside and out, my main issue is the lack of communication from management. We received no advance notice of work being done that have major impact on the residents. I work from home 4 days a week and my son works overnight, it would be helpful to know in advance when major work is being done so we could adjust accordingly. I have been communicating directly with maintenance or the contractors doing the work to get a timeline on when the work will be completed. I no longer call the office because no one answers. I have to drive to the Aria apartment complex when I have an issue because management is not on site. In addition, I submitted a maintenance request about 6 months ago per communication received from management regarding one-time replacement of blinds that was just recently replaced. I totally understand there are more pressing issues, but dont send out the communication if you are not prepared to act on or respond to the request. I do not believe maintenance is at fault, I believe it is poor communication from management. We pay every month for pest, but no one has been out to spray for months. We pay amenities but I am not sure what the amenities are.The club house has not been open since I moved here the latter part of 2021. I think I saw the pool open a couple of times since Ive been residing here. I have another year here and I am looking forward to better communication from management for the remainder of my lease and continued improvements to the Ava community. As of now, living here is NOT worth what we are paying in rent!

Date: a year ago

Review №52

Rating: 5

Camila is Camila, Wow she is great who helped us out quick, she sent maintenance tech Luis in 5 minutes right after we informed her. Luis is great too.

Date: a year ago

Review №53

Rating: 5

Camila and the maintenance tech Luis were super helpful!

Date: a year ago

Review №54

Rating: 5

If it helped us a lot, thank you

Date: a year ago

Review №55

Rating: 5

Very. Good. Attention. From camila.

Date: a year ago

Review №56

Rating: 1

Roaches and loud , nasty neighbors have been an issue since I moved in . Maintenance has been extremely slow in responding to the complaints that I have issued in regards to my apartment .

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

Great place to be with simple application process all thanks to CAMILLA at the front office. She is comprehensive and really there for you. I really appreciate the way she eased the process for us. As a first time renter and after several apartments location visited, I will definitely say that they have the best front office so far with her nothing compare to what I read about the previous management crew which made me skeptical to even have a look at their place. Hopefully she or they will keep the same energy helping us and I cant wait to start this journey.

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Camila was great when we went there to look for apartment, great customer service and good service.

Date: a year ago

Review №62

Rating: 5

Camila was great

Date: a year ago

Review №63

Rating: 5

Thank you for being very kind and Camila for helping me with everything, you are a great human being.

Date: a year ago

Review №64

Rating: 1

If I could rate this property a zero I would. They have they worst service, the rudest and most unprofessional employees. Their property is full of rodents and mold. The city of Irving is now aware of how unsanitary their apartments are. There is mold in my apartment and they just come paint over it. I have a leak that has been reported and they have done nothing to fix. My apartment is probably the cleanest in the entire complex, yet I continue to have rat and roach issues. Now to top it all off, they charge $3.50 for any guest to park and visit. Even if they come for a few minutes. Can you imagine your kids not being able to visit you because now that is a whole new bill added to them. Really unnecessary and should be illegal! I love to invite my kids for dinner, I enjoy helping them pick up my grandkids from school a few times a week. Or what if we are sick and someone needs to come check on us? Can you imagine them coming for 10 to 20 minutes 5 times a week, thats a whole $70 a month, almost $850 a year. Their excuse is that, at the end of the day they are a business. I wouldnt recommend this property to my worst enemy. Save yourself and dont live here. I am counting our days until our contract is over and run away from this place.

Date: a year ago

Review №65

Rating: 5

Date: a year ago

Review №66

Rating: 3

Date: a year ago

Review №67

Rating: 1

I moved to these apartments when they were Woodchase and Clarendon. It all started in 2021 when I was moving to Dallas I originally liked an apartment with them so of course we applied and went to go look at the apartment. And they were never able to show us the apartment we wanted to move into. It was so hard for us to keep going back and forth from where we lived to Irving so we said ok well we will just put the down deposit so we don t have to keep coming back and forth until we move. Well we ended up spending the night in the apartment we put the down deposit in but it was infested with roaches and it was terrible smelling the pool was gross we went to the office and complained and they gave us a new unit 500$ later we lived in that new unit for a year and a half and it was hell. We could hear everything from the upstairs tenants. Eventually both upstairs tenants woke us up at 6:30am because they were arguing. The rent amount was ridiculous for the apartment complex and the staff in the office was all around horrible. I wouldn t recommend this place to anyone.

Date: a year ago

Review №68

Rating: 5

They have very good attention

Date: a year ago

Review №69

Rating: 1

The office staff is not attentive and dont look with any intention of helping you in any way and are very rude

Date: a year ago

Review №70

Rating: 5

New management is on spot as compared to previous management Very understanding and professional approached staff They understand the reasons caused by community model

Date: a year ago

Review №71

Rating: 1

I guess this apartment switched management and rebranded. But this review is for Woodchase & Claredons mismanagement of my application when I was first moving to Dallas. After I submitted my application, they told me someone else already applied for the same unit I applied for and that they were already approved. Why was the unit still listed on your website for people to apply for like I did? They asked if I wanted to switch to another unit and I say no, because the original unit had the price, move-in date, and floor that I wanted. If I wanted the other units, I wouldve applied to those in the beginning. I asked since this unit shouldnt have even been listed, can I get a refund on the application fees and admin fees? I forgot which one they said theyd refund me on, but they initially agreed with me and said the money would take a few weeks to be refunded. Of course the money was never refunded and so I go to my credit card to dispute the charge. Now Discover initially sided with the apartments because those fees are typically non-refundable. After I explained how the unit was approved for another resident and that I basically applied for an unavailable unit, they proceeded with the dispute case. Long story short, Woodchase & Clarendon ended up sending me to collections when Discover took back the money for me. On top of that, the amount on the invoice that Woodchase & Clarendon sent them of the admin and application fees was different than the total amount I paid when I applied. How could they lie about something like that to COLLECTIONS when I have the original receipt emailed to me...? I then find out about all of this when a debt collector calls me about this. I explain the situation to her and again, she initially sided with the apartment in saying those fees are nonrefundable. I again explain how they used the bait and switch method during the application process, and she then told me to write a letter to them explaining the situation. I also included the original receipt of the admin and application fees to further show how deceitful the property is. I imagine living here as a current resident isnt that great if this is how the leasing process is handled.

Date: a year ago

Review №72

Rating: 2

I thought the management change would make a difference but it hasn t made much improvement yet. I still feel as if the office staff are not very attentive, like they re already tired and don t want to deal with people and don t care about the concerns that we have... they can at least fake it until you leave . I was dealing with a water leak for 2 months until they finally came to fix it, and that may have partially been because i finally made a call to the city after I had asked for an update on getting it fixed and I was told that they didn t know anything(by Roxanne), I was told that she would have to check with Victor whom is the maintenance manager No one ever contacted me to give me an update on what he said either. There was also another man in the office that was just sitting there at the desk not even trying to help with the situation, which I m not sure how I feel about that especially if he is supposed to be the new office manager (because that s where all the old office managers used to sit at in that separate room) This month, they decide to update charges after rent was due(added the water) which is no big deal because it is part of rent. My issue comes in where they then had the audacity to send out letters saying that they do not accept partial payments instead of apologizing for their mistake keep in mind that you cannot even edit the payments when you log on to pay, so it had to have been an error in their system . Those are just a few of the problems ive had recently.. the last property management sucked at getting things fixed as well, I thought I would give these new people a chance before I make a review. Overall, I will not be renewing my lease this year as I do not recommend these apartments, the pricing may be convenient but at the end of the day quality and customer service experience makes so much of a difference .especially when it comes to where you lay your head at and are supposed to call home . . Also, the walls are SUPER thin. At night all you hear is the cats fighting, neighbors arguing, or even people snoring.

Date: a year ago

Review №73

Rating: 1

I have moved this apartment more than 2 months ago and they gave us with dirtiest one not even clean carpet so we had to get that clean by out of my pocket. I am very frustrating because heat is not working since i moved here and they don t listen us. Very poor management i am about to ragged them to court because this is too much for me

Date: a year ago

Review №74

Rating: 1

Once again I am without heat and have yet to receive any acknowledgement from the office. I have an outstanding work order from two weeks ago, and that unresolved problem (water leakage in ceiling above furnace) probably caused my heat to go out yesterday. Management under Clarendon was poor, Lion Real Estate Group so far shows no improvement.

Date: a year ago

Review №75

Rating: 1

I dont recommend these properties at all, there was a fire in the apartment above from me in September 2022 early morning at 4:00am. My smoke detectors did not go off I had Irving PD bang on my window to wake me up. Next day nobody knew about the fire in the leasing office until I had to show them video proof and pictures. When I asked if I could be accommodated to another unit they just kept brushing it under the rug even if it was not that severe I still did not want to be under an apartment that has previous fire damage. Oh and keep in mind a service request may take up to 3 months when a faulty fridge door was not closing correctly just 3 weeks in freshly moving in to the apartment it took them that long to fix it. Being 3 months without being able to store fresh food in a fridge was hectic and costly because things would spoil before their expiration. I just have not had a comfortable move in from the get go and they are now under new management but I will not redo my lease here ever. Summer Gate apartments across the street are way better and more upkept.

Date: a year ago

Review №76

Rating: 4

I know the reviews arent so good but a new management took over a week ago and they absolutely have exceeded our expectations! We ve had a work request in for months that the previous management ignored. The new manager Tessa immediately showed concern and sent someone immediately. She really cares and I ve seen her so patient with an office full residents just wanting to be heard. I m looking forward to the changes this company is so clearly making so far!

Date: a year ago

Review №77

Rating: 1

I dont recommend them, they never fix anything The a/c doesnt work and Ive been telling them to fix it inside for a long time at 91

Date: 2 years ago

Review №78

Rating: 1

If you are considering moving here, please trust me and find another place! I signed a 15 month lease and Im so thankful to finally be out of this place. Firstly the staff is so rude when you call about any concerns and could care less about any issues. Secondly all matinence requests take forever to get through. Someone had thrown a huge rock and broke a bedroom window and it took them more than 2 WEEKS to replace my window. This area isnt very safe and for the amount of rent and unnecessary extra fees. THIS PLACE IS NOT Worth it !

Date: 2 years ago

Review №79

Rating: 5

María Cepeda and Dalyianna Hernández attended us with excellence!! They are the best at their job

Date: 2 years ago

Review №80

Rating: 1

Who ever picks up the phone is very rude like she doesn t wanna help or be there ask to look for a one bedroom she wasn t willing to really help I really wanted to check them out but no I m good

Date: 2 years ago

Review №81

Rating: 5

I called to get information about this property and Tina was wonderful answering all my questions. She walked me through the process and I can t wait to come and view the property in a couple of days. Excited to become a future resident here thanks to her!!!

Date: 2 years ago

Review №82

Rating: 5

The property was amazing and a pleasure to visit. I worked directly with the Property Manager Maria and she was exceptional. Very knowledgeable about the property and area. Speaking with her made me feel at ease and confident in my choice.

Date: 2 years ago

Review №83

Rating: 1

It really sucks, the treatment at the office, how uninformed they are, the air conditioning is dripping everywhere and they dont give me an answer, Ive been there for less than two months and Ive already lost count of the times Ive gone to ask them to assist me. Since I moved in, the dishwasher doesnt work, irresponsible, liars. It is a total mockery, I totally regret having moved, I want them to give me the termination of the contract based on so many falsehoods.

Date: 2 years ago

Review №84

Rating: 1

I dont live here, but I have a close friend who does, and I can say whoever is running this place are a bunch of slum lords. My friends apartment had a a constant leak that led to black mold, since the end of June. It took until this week for them to find the source and finally stop it. Within that time, the water they left on their floor caused water damage and damage to other electrical components as well. My friend has also been without air conditioner in their apartment for 3 days. Them consistently going to the office and trying to get this resolves with Tina and her other counterparts are failing. Tina had admitted that my friends unit is not the only unit without air conditioner and its against state law for apartments to not fix the air-conditioner same day if The temperature is above 80 degrees. Irving has been at 100 degree weather all this week. I wouldnt move into any complex managed by Vidalta Life because doing my research on them, this is a common practice at multiple complexes they manage. Just google it. They have 1.5 stars out of 5 on the BBB website. I am going to assist my friend with getting the Office of the Attorney General involved at this point. They dont take ensuring their residents live in habitable conditions seriously. Dont rent from here.

Date: 2 years ago

Review №85

Rating: 1

i still live in woodwind i have ac down for 20 days now been to office 10 times everytime i go in there they come up with today..tomorrow never on time on anything useless management and maintienance never on time again i am going tomorrow see what they says

Date: 2 years ago

Review №86

Rating: 4

Ive been amazed on how the staff here works till you are happy. Tina is on top of it making sure my needs are met. My kids LOVE her!

Date: 2 years ago

Review №87

Rating: 5

I was very pleased with the customer service I received. Tina Rios was very helpful and pleasant when she gave us a tour of the apartments. I will surely consider renting at this apt complex. Maria Valdespino

Date: 2 years ago

Review №88

Rating: 5

Love this location! Shout out to Tina who is very proactive and very helpful!

Date: 2 years ago

Review №89

Rating: 5

Tina Rios is the best customer service I ve ever encountered , The tour was amazing even though it was hot .. she still did an amazing job !

Date: 2 years ago

Review №90

Rating: 1

Im tired of reporting the air conditioning and they dont do anything about it. I have two small children and at night it is unbearable to be inside the apartment. I have already reported this problem 4 times in less than a month and I have not seen any response from the administration.

Date: 2 years ago

Review №91

Rating: 1

They do not fix the air conditioning because they say that it is not their obligation to fix it because it is a comfort that they offer when renting the apartments but they do not want to continue providing maintenance

Date: 2 years ago

Review №92

Rating: 4

I THINK ITS GOOD TO LIVE IN THIS PROPERTY IN CLARENDON... AND THE KINDNESS OF THE SECRETARY TINA... SHE HAS KINDNESS AND PATIENCE TO SERVICE THE RESIDENTS... AND TO PUT HER AS THE MANAGER IN THIS CLARENDON PROPERTY... IT WOULD BE VERY VERY VERY VERY GREAT WELL... I THANK IT TO BE EVEN BETTER TO LIVE HERE IN THIS PROPERTY... GOOD MORNING...

Date: 2 years ago

Review №93

Rating: 5

I must say the Current Property Manager (Tarek Askari) is very proactive and very helpful. When our car was mistakenly towed, he assured us and assisted us in getting it without paying a dime. He also kept his word and made sure that our AC service order resolved in a timely manner. Its wonderful having a Property manager who Listens and Acts on his word. This is a great improvement considering the previous leadership wasnt helping in resolving anything.

Date: 2 years ago

Review №94

Rating: 1

They dont fix anything, we have been without air for more than a week, the first time I went they told me that they didnt even have air and that they had already ordered cooling for a long time and that it would take a few days, today my husband went and they said that they had run out . I have a two-year-old girl who is not used to this climate and she cant sleep. The heat is unbearable and they dont sleep. It doesnt matter to them.

Date: 2 years ago

Review №95

Rating: 1

Negative star!!! The worker is rude as hell. Maintenance is poor. My apartment is without AC since 3 weeks and their excuse is they don t have Freon. Save yourself do not move in. I will definitely file complaint regarding this.

Date: 2 years ago

Review №96

Rating: 1

I have been attempting to call their office countless times and never replied. I have sent emails and nothing. I went to their office 3 different occasion during business hours and the office was closed. I was really interested in leasing with them but clearly they do not want to lease.

Date: 2 years ago

Review №97

Rating: 2

Date: 2 years ago

Review №98

Rating: 1

If I could give negative stars I most definitely would! I moved in in March of 2021. Since then they have recently changed all management and maintenance crew I have multiple problems to water damage to appliances not working and they have done nothing to come and even look at the problems! (It s been 3 months I reported these problems) These apartments are infested with cockroaches I would think twice before moving here unless you like cockroaches as roommates

Date: 2 years ago

Review №99

Rating: 1

Poor quality they do not provide maintenance and for many other things

Date: 2 years ago

Review №100

Rating: 5

Tina is amazing! I love her hard work an dedication! She s is very helpful an super nice. Great Great Customer Service

Date: 2 years ago

Review №101

Rating: 1

I would not recommend renting from here . I submitted my application for an apartment that they kept saying was available. I kept calling and they would rarely pick up . They told me I could tell my current apartment I m renting from that I m terminating my lease. Which I did . I am currently displaced from my apartment and having to stay at someone s house then rent an Airbnb to stay at whilst I m looking for an apartment. I would give this place zero stars. I hope they started processing my refund . They said it ll take 30 days for me to get it when it took seconds for them to receive it .

Date: 2 years ago

Review №102

Rating: 5

Tina was very helpful to me with the information I was needing and very nice also would recommend living here.

Date: 2 years ago

Review №103

Rating: 1

Terrible maintenance.

Date: 2 years ago

Review №104

Rating: 1

My husband and I have lived here for a few years and the management is horrible. We now have a new manager who wont return phone call.we are without a stove and a microwave i have called the manager several times and have yet received a call back and its almost Thanksgiving. Thanks for the horrible service woodchase.

Date: 2 years ago

Review №105

Rating: 1

Worst place to live with the worst management. I m surprised how they lie about their apartment. I don t find any single good thing about this apartment. When I moved here, they had multiple issues.. dishwasher was not functioning, every net on the windows had multiple holes and there was major water leakage during rainfall. My bedroom has been getting flooded everytime it rains and my properties damaged. We need to be awake the whole night to clean the mess when it rains. We keep praying for no rainfall, because even after multiple complains, they dont bother to fix it and think that this is not an emergency situation. We have been calling them almost everyday and going to the office to report the issues many many times but the only thing that they say is that they will send someone to fix it but no one ever shows up. We created multiple service requests online for repair, but they just closed the request as complete. Also, they dont send you any prior notifications and just cut off water-supply for hours, and dont answer when you call them. They should know better about the basic things people need to live. We moved to this appartment only because we didn t have any other options at that moment. I think you should stay away from this apartment if you want to have a safe and sound place to live.

Date: 2 years ago

Review №106

Rating: 1

Date: 2 years ago

Review №107

Rating: 5

I get attended by Ellie Alvarez, she is really nice, knows how to treat people and help them with whatever they need to get their apartment.

Date: 3 years ago

Review №108

Rating: 1

the maintenance is terrible they do not work I have more than two months of seeing me moved and I am sorry and I call them and I will tell them to come and fix and it is like they do not care

Date: 3 years ago

Review №109

Rating: 5

We came with my wife to see the apt. And we ended up making our contract with Roberto the same day, very friendly and helpful.

Date: 3 years ago

Review №110

Rating: 5

My husband and I had the best experience in this community! Thank you Roberto for all the attention, we hope that as the whole process was, it will be our experience of living here.

Date: 3 years ago

Review №111

Rating: 5

Date: 3 years ago

Review №112

Rating: 5

Thank you Roberto for your always kind help and good attitude

Date: 3 years ago

Review №113

Rating: 5

I had to make a quick move for work the staff was very professional and attentive if your thinking about moving to the woodchase and clarendon go see Ellie up front she s the best for sure answered all my questions and just so helpful maid the move in quick and easy best move in experience i ve ever had

Date: 3 years ago

Review №114

Rating: 5

I recently went Apartment shopping, and by far this was the best experience I ve had. Not only in apartments but anywhere. Ellie was so professional and knowledgeable. I had a lot of questions but she was able to answer them all. She made my experience so personable and positive. She made me feel right at home. I am so impressed with the level of professionalism and dedication this young lady has. Thank you so much for all your help Ellie.

Date: 3 years ago

Review №115

Rating: 5

Ask for rosie. She was very nice and attentive as soon as I walked in. Answered all of my questions and concerns. Thank u

Date: 3 years ago

Review №116

Rating: 5

After all long day of work and multiple issues Mrs.Rosie goes above and beyond and is always such in a positive mood! She makes sure all my work orders are complete in a timely manner and she is so attentive. Ive lived at plenty of complexes and she makes this one by far my favorite! Nothing worse than rude staff, I will be renewing my lease!

Date: 3 years ago

Review №117

Rating: 1

This was a mess for me! When I moved in I received my keys on a Friday and the front leasing office said it would be ready that day but when picking up the keys they said the carpet has not been done. We were given the keys anyways, paid, and told other than that it was move-in ready. Below was their move in ready examples. We ended up loading things in the kitchen because we had a UHaul and had intensions of moving in. We didn t stay there. The carpet got done Monday around 6:00pm. We were prorated for the Friday- Sunday but NOT Monday because we could move in when they were done even though it was after office hours. Was not fair at all. Carpets were placed but not vacuumed, and the apartment was cleaned. After we were able to move in we had to reclean because it was still gross. The washer had water in it still and had a gross smell. We were out of a stove (burners didn t work) for about 1.5 weeks after several calls but the rest of the maintenance order did not get done. I went 5 days without my AC working and the front leasing office said everyday that they would send someone- they never did. I called atleast 3 times a day because I couldn t live in that heat but they didn t prorate that. One front office girl during hours told me to call the emergency maintenance line to see if I could reach anyone- but she was working! I went on a Sunday and the leasing girl said to just call the City of Irving and hoped that that would help get their maintenance on the job. They have 3 maintenance workers for 3 properties apparently! This was all in the FIRST MONTH. I do not recommend this place at all to anyone. You rarely reach the people at the front desk in the leasing office and obviously maintenance orders done in a timely manner or emergency maintenance is not their thing either.

Date: 3 years ago

Review №118

Rating: 5

Thank you very much for the help and for clarifying my doubts Roberto, very good treatment

Date: 3 years ago

Review №119

Rating: 5

The best service in this office!!! Roberto is so helpful and nice with everyone! If you need apt please call or email him!!! He always has options

Date: 3 years ago

Review №120

Rating: 5

Thank you Roberto, you helped us a lot by relocating us to our new apartment. We no longer want to return to Sedosa if you are not there.

Date: 3 years ago

Review №121

Rating: 5

Ive been getting helped out by Ellie she s a really great person who loves to help as much as they can and is a really positive person

Date: 3 years ago

Review №122

Rating: 5

Roberto was very helpful and professional!! Awesome!!!!

Date: 3 years ago

Review №123

Rating: 5

It was faster and convenient . It took me only a day to be approved and i moved in faster , and they took good care . My Appartment was well awsome and looks like new and very clean . The assistant manager was awesome and all the staff , it is the best of the best

Date: 3 years ago

Review №124

Rating: 5

When working it Roberto he was amazing! He made sure all my questions were answered and more! He took the time out of his day to make sure that I was all set! If looking for an attentive and personal experience please call him!!

Date: 3 years ago

Review №125

Rating: 5

Roberto and Maria were very helpful to my friend. The new renovations are nice and it looks amazing!

Date: 3 years ago

Review №126

Rating: 5

Roberto was great and so helpful today with my question and lease thank you for everything

Date: 3 years ago

Review №127

Rating: 5

Mr.Roberto was very helpful in my apartment search. The best customer service I ve ever experienced.

Date: 3 years ago

Review №128

Rating: 5

Thank you Roberto, you always help with all my problems, I appreciate it to much

Date: 3 years ago

Review №129

Rating: 5

I was there on Friday looking for new options and encountered Roberto who was very friendly and helpful! This is my first time looking for an apartment so I m very new to the process but he was very thorough and kind about all my doubts and questions. Totally would recommend requesting him for any questions you might have as he is very patient and easy to talk to! Thank you so much Roberto

Date: 3 years ago

Review №130

Rating: 5

Have not move in to this apartment yet, but the leasing consultant, Maria Cepeda, have been really nice and helpful to me. Looking forward for my stay! uptade: the living exp is so far so good, Alejandro, the maintenance stuff is really helpful and friendly!

Date: 3 years ago

Review №131

Rating: 5

Roberto was very knowledgeable and thorough with getting my apartment ready to move in.

Date: 3 years ago

Review №132

Rating: 5

Mr. Roberto was very kind and friendly. I highly recommend these apartments.

Date: 3 years ago

Review №133

Rating: 5

Roberto was very excellent at work and helped us find a good apartment to move to soon. He was excellent at his job.

Date: 3 years ago

Review №134

Rating: 5

Thank you Roberto, you gave us excellent service.

Date: 3 years ago

Review №135

Rating: 5

Rosie helped me a lot, she is very good apts

Date: 3 years ago

Review №136

Rating: 1

Roachs and rats

Date: 3 years ago

Review №137

Rating: 5

thank you Roberto for all your atención, you are the best... I love how you alway handle my problems

Date: 3 years ago

Review №138

Rating: 5

Roberto was great very helpful and pleasant. Got me in my apt with short notice. Amazing customer Service.

Date: 3 years ago

Review №139

Rating: 5

I came with my wife and we are very happy with you Roberto, thank you for your patience and all your help, see you in the 21st for our contract

Date: 3 years ago

Review №140

Rating: 5

Thank you Roberto, very kind and estoppel more than happy to have my apartments with us this month, thank you

Date: 3 years ago

Review №141

Rating: 5

Thank you Roberto for all your help...

Date: 3 years ago

Review №142

Rating: 5

Date: 3 years ago

Review №143

Rating: 5

The apartments are very nice, cheap prices, Roberto, all your attention is very great, thank you THANK YOU

Date: 3 years ago

Review №144

Rating: 5

Thank you for all the service Roberto and for helping me find my new apartment

Date: 3 years ago

Review №145

Rating: 5

Thank you Roberto for always helping me with my service orders, and always making me laugh and happy with all the services

Date: 3 years ago

Review №146

Rating: 5

Roberto, thank you for your good attention, very good

Date: 3 years ago

Review №147

Rating: 5

Thank you Roberto for all your help... you always are so helpful with me and my husband.

Date: 3 years ago

Review №148

Rating: 5

L)Arturo did a great job and service

Date: 3 years ago

Review №149

Rating: 5

Rosie was amazing at getting Raul to fix our bathroom yesterday . I appreciate how quick she send a maintenance guy at our unit.

Date: 3 years ago

Review №150

Rating: 5

Excellent office work. Maria and Roberto very good service

Date: 3 years ago

Review №151

Rating: 5

my sister and I had a tour with Roberto, Thank you for the time and all the details, it shows the love you have for the property and we are more than happy to return with our applications! Thank you for everything Roberto

Date: 3 years ago

Review №152

Rating: 5

Roberto was very kind when he gave me a tour of the facilities and provided me with the information required to rent an apartment.

Date: 3 years ago

Review №153

Rating: 5

If youre looking at Clarendon or any of their properties be sure to ask for Roberto! He has been exceptional since we first started looking at the property. He walked us through application process. Hes been so helpful with all of our questions!

Date: 3 years ago

Review №154

Rating: 4

Roberto has been nothing but amazing throughout our whole process. Thank you so much

Date: 3 years ago

Review №155

Rating: 5

we are moving in to texas and we had a nice experience with roberto doing a videotour. everything was amazing and fun with him!

Date: 3 years ago

Review №156

Rating: 5

The community is well kept, the amenities are nice the apartments met my expectations but honestly the best part of my experience touring the community was Roberto! His professionalism and knowledge of the community is what really made all of the difference! If you re considering this community ask for him because he will definitely take care of you!

Date: 3 years ago

Review №157

Rating: 5

Roberto was just the best experience ever! I will say, I have been looking for an apartment for quite a long time now and have been on many tours - but no other Leasing Consultant has given me such the experience and fun as Roborto! If my job didn t just relocate me out in Miami, I would LOVE to call Woodchase and Clarendon my new home! Until next time Roberto, thank you!!!

Date: 3 years ago

Review №158

Rating: 5

I recently toured the community with Roberto and he was so helpful! He made me and my fiancé feel so comfortable, and he was incredibly charming and funny. He sold us and we will be applying next week!

Date: 3 years ago

Review №159

Rating: 5

If you need to clarify any doubt, or simply have specific information; feel free to ask for Robert. Good customer service, clarified my doubts and guided me to the end! Thank you for all your attention Mrs. Galdamez! more people like you please!

Date: 3 years ago

Review №160

Rating: 5

Thank you Roberto for your attention, everything you showed me seemed nice, you took the time to explain to me in detail the apartments I saw, I am pleased with the first impression of the community, again, thank you Roberto for everything

Date: 3 years ago

Review №161

Rating: 1

The maintenance in this apartment is worst I ve ever seen. Our a/c hasn t been working for 3 days and I ve been calling everyday and each day they said they d send someone to fix it but nobody showed up. Now they are saying maintenance will take 3-5 days. It s like they don t care how we are living. Just terrible.

Date: 3 years ago

Review №162

Rating: 5

MY APARTMENT WAS COMPLETELY FLOODED OUT DUE TO THE SNOWSTORM!!! MANAGER:HOSE AND ASSISTANT MANAGER: ROSIE FOUND ME A BETTER APARTMENT FOR THE SAME MONTHLY RENT AND THEY WERE VERY HELPFUL!!! FORTUNATELY, MOST OF MY BELONGINGS WERE UP HIGH ENOUGH TO WHERE THE FLOOD WATERS DID NOT GET TO IT !!! GOD WAS WATCHING OVER ME AND --- FOR THE EXCEPTION OF A VACCUM CLEANER--- I DID NOT LOSE ANY BELONGINGS IN THE FLOOD !!! ISNT IT WONDERFUL THAT WE ALL HAVE A GRACIOUS, MERCIFUL, LOVING, FORGIVING GOD THAT IS ALWAYS WORKING FOR US EVEN WHEN WE DONT REALIZE IT !!! JESUS CHRIST IS MY LORD AND SAVIOR!!!

Date: 3 years ago

Review №163

Rating: 5

I would like to thank you guys for your help and special thank for Rosie ,she was so helpful and nice with us ,when ever I got issues in my apartment she fixing the issue right away with Patience .

Date: 3 years ago

Review №164

Rating: 5

Thank you Jose for doing your best in getting our water back on.

Date: 3 years ago

Review №165

Rating: 1

Office NEED to pay for a plumber, this is to much or you at least pay residents for a hotel so we can have a shower, they don t want to spend our money, because with rent we paid everything so they need to contract someone that knows how to fix this problem, this is been so tired to be with out water, they don t even care how we are living with out water

Date: 3 years ago

Review №166

Rating: 5

After having to leave my previous apartment due to an emergency, Rosie was so informative and compassionate towards our situation. Bri also went above an beyond to make our applying process smooth. I appreciate the entire staffs attentiveness, and assistance in getting us into a new, safe apartment. The entire team is very responsive and genuine. Highly appreciated!

Date: 3 years ago

Review №167

Rating: 1

Honestly the worst place to live, 7 days and still no hot water. Please save your money and time ! Please save yourself from walking into a horrible place like this. Trust me you ll regret it. They honestly don t care about you besides taking your money. They always have excuses for everything but never no resolutions. So STAY AWAY !

Date: 3 years ago

Review №168

Rating: 1

Worst apartment complex ever, my apartment is nice but no hot water for the past 4 days... I keep going to talk to them but they never fix it ! My neighbor has been without hot water for 4 weeks !!! Maintenance is trash ! So is the manager on duty, always something going on with him . DONT LIVE HERE.

Date: 3 years ago

Review №169

Rating: 5

I spoke with Mariam over the phone and she was very helpful and gave me all the details I needed. Thank you and it was a pleasure speaking with you.

Date: 3 years ago

Review №170

Rating: 1

Management is very bad. They always ignore your email if it is about maintenance ,, the central air conditioning of my apartment from September to October has been completely stopped working and they ignore me completely and never moved until I called the city. Wrost experience Ive ever heared.

Date: 3 years ago

Review №171

Rating: 5

I Just moved here from Missouri and Mariam from leasing office helped me remotely. She has excellent customer service and she is very easy to reach out.

Date: 3 years ago

Review №172

Rating: 1

Terrible service, appliances, and maintenance. Overall not an ideal place to live, I wish I could give it 0 or less stars. People in the office always change, they don t return security deposit, and they lie a lot. They create issues and don t return your money. Stay away from this place. No heat, stove broken. They used our deposit money to clean the apartment when we were moving out when we already did it ourselves. I d say their service is very very bad as well as their maintenance.

Date: 3 years ago

Review №173

Rating: 1

Worst place ever

Date: 4 years ago

Review №174

Rating: 5

Date: 4 years ago

Review №175

Rating: 2

Date: 4 years ago

Review №176

Rating: 1

Its a trap, once you are in u have to live with all the apartment issues. They will not come and fix it for u. Find a better place to live with your lovely family.

Date: 4 years ago

Review №177

Rating: 1

Do not move here office is horrible, never answer your calls, never answer your questions very unprofessional and the people in the office do not know how to do their job. Also don t move here if you want to be charged fees that are at the offices fault. Every month something goes wrong with paying rent whether in person or online and they want to charge the tenants for mistakes that they mad it is bizarre do not move here and get stuck in a lease, all of the utilities are used the maintenance men are lazy, apartments are always dirty this place is horrible do not move here stay away

Date: 4 years ago

Review №178

Rating: 2

Theyre very worst in fixing the maintenance issues. I have been waiting for last 2 days for the air conditioner cooling issue. We are actually burning inside this summer and nothing good so far.

Date: 4 years ago

Review №179

Rating: 5

Date: 4 years ago

Review №180

Rating: 5

Date: 4 years ago

Review №181

Rating: 5

Mariam Reynaga, always welcomes us with a smile, kindness and excellent treatment, responsible and dedicated in her work, every time we need her help, she immediately resolves it effectively. 100% recommended.

Date: 4 years ago

Review №182

Rating: 5

The 5 stars go to Mariam for doing all she can for me and fernando ! We literally were in desperate need of a place and she got us in. Thank you so much mariam! You are theeeeeeee best!!!

Date: 4 years ago

Review №183

Rating: 1

If you want to live with roaches and you want all your work orders to not be fixed then sure come move here. I could write a book on this place but it ll be a waste on energy. DO NOT MOVE HERE**********

Date: 4 years ago

Review №184

Rating: 5

Date: 4 years ago

Review №185

Rating: 5

I called the office to ask for more information and spoke to Alexandra. She was very attentive, cordial and answered all my questions. Unfortunately the price was out of my range but would highly recommend.

Date: 4 years ago

Review №186

Rating: 1

I would give it 0 stars, but that is not an option. I applied for an apartment here in 2019. I paid what was required of me and was denied. At that point, I found another complex all together and moved in there in July. In August, this complex decided to put a balance on my credit report of $373 and I never even lived there! I am taking all legal action against them and will not stop til this is rectified!

Date: 4 years ago

Review №187

Rating: 2

Very nice apartment in the inside, neighbors and other buildings have roach problems, you pay for pest control, but they don t come unless you call , you HAVE to call they don t regularly spray. I live on the 2nd floor and my floor is not leveled at all. My A/C was broken when I 1st moved in, Day 1, took them 15-20days to fix it. My A/C broke 7times since I ve been living here. And I have a 7month old with asthma. Been here since April getting ready to move out. Did not want to Renew because of poor management, they NEVER answer the phone and there is never anywhere to park. They don t fix things on time but they will make SURE they get their rent money on time. Unorganized, and unprofessional. When I moved in there was 1 month free of next month rent referrals.They never had record of it and I had to wait 3 months for the 1 month free when the person I referred got it the next month of their move in. Walls are thin I can hear neighbors music and sometimes I can hear their conversations. I ve never written a review before in my life!! So I m serious about this. They have new managers now, hopefully this place turns around for the better.

Date: 4 years ago

Review №188

Rating: 1

The administration does not respond to any request for maintenance. They are people who are not responsible for the apartments in the utter filth. Everything is old and worn out. I do not advise anyone to come here.

Date: 4 years ago

Review №189

Rating: 1

The freezer does not work well and never gets to the point of freezing. Insects everywhere in the apartment. The air conditioning has a very loud sound and all these problems. There is no response from the damned administration. If you want to lose your money, come live with us here.

Date: 4 years ago

Review №190

Rating: 1

There are a lot of bugs and the air condition sound is too loud

Date: 4 years ago

Review №191

Rating: 5

Date: 4 years ago

Review №192

Rating: 5

This review is specially for one of the office management Mariam. She is always ready to help us as a residents. She always is in a very positive attitude and so kind. You can walk into the office and feel confident that staff working there will help you and give you a solution to any concern or problem you have in your apartment. Everyone there is really kind.

Date: 4 years ago

Review №193

Rating: 3

I am a new resident and Mariam has been very responsive with my move in and couple of fixes that needed immediate attention. So far it has been a good experience.

Date: 4 years ago

Review №194

Rating: 1

Date: 4 years ago

Review №195

Rating: 1

I was looking to lease a new apartment but seeing the poor reviews and how many thumbs up the bad comments have makes me think twice about leasing here. In addition, the fact that the management doesn t even bother to reply to the residents gives me an idea that maybe it s not the best option. Thank you for everyone and their reviews. It speaks for itself.

Date: 4 years ago

Review №196

Rating: 5

I just moved to Clarendon apartments and Mariam was great very good costumer service.

Date: 4 years ago

Review №197

Rating: 5

Every time we need help with an issue Annie Castilleja gets it taken care of. Great place to live!

Date: 4 years ago

Review №198

Rating: 5

Annie Castilleja was such a good help when searching for an apartment for my boyfriend. She answered all of our questions about the property and its surroundings. Definitely recommend her to help people out.

Date: 4 years ago

Review №199

Rating: 5

Is my first apartment with my daughter and I m in love. Maria was so patience with me on getting my insurance and electric I recommend this apartments anybody in the Irving are.

Date: 4 years ago

Review №200

Rating: 5

Annie is the best! She helped me and answered all questions with professionalism and patience. Thank you Annie hope to work with you again!

Date: 4 years ago