Hugo's Invitados

5240 N O'Connor Blvd #160, Irving, TX 75039, United States

Hugo's Invitados

About the Company

rating: 4.4

Elevated, chef-driven modern Latin cuisine, with popular features such as their Red Snapper Avocado Ceviche, Grass-Fed Akaushi Wagyu Carne Asada, Wood-Grilled Steak Octopus, Chilean Sea Bass, Texas 44 Farms Filet Mignon, and more. The extensive bar showcases handcrafted organic cocktails, over 200 world-class agave spirits to explore, a curated wine list, and guest-inspired experiences at every turn. Bar seating features happy hour every weekday from 3-6pm. The menu is now 100% gluten-free menu. As is the weekend brunch menu, plus expanded happy hours, great outdoor seating, and private dining for up to 70 guests. At Hugo's Invitados, every occasion is worth of celebration!

Categories

  • Mexican restaurant
  • Cocktail bar
  • Gluten-free restaurant
  • Latin American restaurant
  • Seafood restaurant
  • Steak house

Contact Information

Phone: +1 214-496-0590

Website: http://hugosinvitados.com/

Address: 5240 N O'Connor Blvd #160, Irving, TX 75039, United States

Working hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 10 AM–11 PM
  • Sunday: 10 AM–10 PM

Photos

Reviews

Review №1

Rating: 4

Excellent selection of tequila and the bartender was very knowledgeable. I prefer a bit simpler food than they offer, but it was prepared perfectly.

Date: 5 hours ago

Review №2

Rating: 2

Date: a day ago

Review №3

Rating: 5

Loved this place! Food & drinks were great!

Date: 3 days ago

Review №4

Rating: 4

Date: 3 days ago

Review №5

Rating: 5

Date: 3 days ago

Review №6

Rating: 5

The food is delicious, pleasant atmosphere and very good customer service, it is my favorite place.

Date: 3 days ago

Review №7

Rating: 1

Food was average and the service was extremely slow. Our waiter suggested a couple of items that turned out to be below average. I ended up leaving my credit card there after I payed the bill and trying the next day to find it was a hike. I spoke to 3 different people and finally they were able to locate it. Then the bar manager when I went to go pick up my lost credit card started saying how irresponsible I was for loosing my credit card and was totally drunk on his job. Bad management, average food, worse service AVOID please. Only good thing was the entire menu is gluten free with average tasting items. Dietary restrictions: Gluten Free

Date: 3 days ago

Review №8

Rating: 5

The waiter was welcoming and attentive, and even the manager checked on us. I had the stuffed avacotoes, and the taste popped with the zest of lime. My husband had the brisket enchiladas with chocolate Verde sauce. He was in heaven. Topped a delicious desert. The margaritas were also the best! We will be back!

Date: 5 days ago

Review №9

Rating: 5

Had real

Date: 6 days ago

Review №10

Rating: 4

Date: a week ago

Review №11

Rating: 3

Visited for 1st time. Recommended by a friend. I was expecting more for the prices. I wasnt impressed by the food or the atmosphere. Service was very attentive, may be a little much. Had a long conversation with server because he wont stop talking, I guess he didnt had many tables to care for that day. I didnt dislike it, just not my preference. I cant recommend it, but others may like this kind of fusion of cuisine. Id rather have something more traditional and at 1/3 of the price. Dietary restrictions: According to our server, everything is Gluten-free.

Date: a week ago

Review №12

Rating: 5

Oh my!!! Hugos Invitados is an absolutely HOME RUN!!!! Everything was fantastic. Nice vibe and food was top notch. The Pork Belly Chicharrdon is in a league of its own. This is a MUST MUST try . Kriss is the BEST waitress in the building. Ask for her all her recommendations were spot on. She is so very thoughtful, knowledgeable, and hospitable. Hugos is lucky to have such a wonderful employee.

Date: a week ago

Review №13

Rating: 5

Excellent service at the bar seating. Food is always good and service is prompt. We tried the new flounder entree and it was very good, the sliced jalapenos were an added bonus for me but without it it wasnt spicy.

Date: a week ago

Review №14

Rating: 5

Date: a week ago

Review №15

Rating: 4

We went to a team dinner at Hugos last night and had Carlos as our wonderful waiter. He has a great personality which enhanced our experience since it was our first time visiting. The food was very good and the lighting was nice. The mannequins are a little different but overall interesting menu selection.

Date: 2 weeks ago

Review №16

Rating: 5

Carlos made our visit so enjoyable. Good food and great service. Restaurant could be a little loud but still a good atmosphere.

Date: 2 weeks ago

Review №17

Rating: 3

Date: 2 weeks ago

Review №18

Rating: 5

Cocktails are loaded! I love them! Service is always great! Food : 5/5

Date: 2 weeks ago

Review №19

Rating: 1

Honestly this is about what I expected but I tried it anyways to step outside of my comfort zone. What I received was bland, flavorless, overpriced, gentrified Latin food.

Date: 2 weeks ago

Review №20

Rating: 5

Carlos was awesome! Super attentive and really made us feel welcome from the start. His recommendations were spot on, and he went above and beyond to make sure we had a great experience. We ll definitely be coming back!

Date: 3 weeks ago

Review №21

Rating: 5

Our recent dining experience at Hugos Invitados was nothing short of exceptional. From the moment we arrived, we were impressed by the inviting atmosphere The food was a highlight. Each dish was a masterpiece, prepared with fresh, high-quality ingredients and presented with artistry. We can t wait to return and explore more of the menu.

Date: 3 weeks ago

Review №22

Rating: 3

We went there and the service was really messed up. 1/2 the table got water and 10 minutes later some got it and others had to ask for water Nothing was done for the whole table at any given time. Food and drinks came out a little at a time. The food was okay. It tasted fine. But 10 minutes between the first entree and the last being delivered. Food was expensive and had too much focus on a huge plate with 75% of the plate being empty. Lots of puree swirly patterns. Drinks were moderately priced but the tequila was ridiculously expensive. Although they had a huge tequila menu. Much cheaper at other restaurants. I enjoyed the company we had and had a good time. I found the place trying to play high end but couldnt pull it off. Theres a lot of other places to get better service with similar or better food quality. I wont be back.

Date: 3 weeks ago

Review №23

Rating: 1

Came in as a walk in and always wanted to try the food but its honestly not worth the prices. The serves was terrible. Food took forever.

Date: 3 weeks ago

Review №24

Rating: 5

Date: 3 weeks ago

Review №25

Rating: 5

Amazing place and service

Date: 3 weeks ago

Review №26

Rating: 5

Thoroughly impressed, I will be back time and time again. Not a lot of places like this still around. Exceptional.

Date: 3 weeks ago

Review №27

Rating: 5

Absolutely authentic Mexican food. Excellent atmosphere and wonderful service!! Barbacoa enchiladas were perfect. I ll be back.

Date: 3 weeks ago

Review №28

Rating: 5

Carlos super friendly, excellent person. The food was very delicious, the brisket tacos with delicious poblano rice! The very nice place. Very good experience. Invited to return

Date: 3 weeks ago

Review №29

Rating: 5

Excellent as always. Top shelf margaritas are marvelous

Date: 3 weeks ago

Review №30

Rating: 5

Great Mexican restaurant, wonderful atmosphere and service! High quality organic food, all gluten free menu! Dietary restrictions: All good is gluten free!!

Date: 3 weeks ago

Review №31

Rating: 5

Delicious & awesome Service. I came to visit from NJ and take my sister out for her birthday. I had a strawberry lemon drop that was amazing & she had a blue berry mocktale. From appetizers to the meal 10/10 perfect portions, flavor was not too spicey but fun filled. Definitely recommended . S/O to Carlos - really appreciate the hospitality

Date: 4 weeks ago

Review №32

Rating: 4

Great food....good vibes.

Date: 4 weeks ago

Review №33

Rating: 3

Date: a month ago

Review №34

Rating: 5

Excellent restaurant in the Los Colinas area of Dallas/Irving. The food was well-prepared, tasty and the menu had lots of great options. Everything is prepared on-site from fresh ingredients. We sat in the bar area and service was attentive and helpful is choosing what to have. This is a good place to visit if you are staying in the Los Colinas area and is walkable from many of the hotels.

Date: a month ago

Review №35

Rating: 5

Carlos was amazing, food and drinks were 10/10!!

Date: a month ago

Review №36

Rating: 5

Carlos was amazing so cute and so nice

Date: a month ago

Review №37

Rating: 5

Date: a month ago

Review №38

Rating: 1

This place is Horrible. We went as a group of 7 for Dinner on a weeknight last week. The waitress took over 30 minutes to bring out our drinks and then another 20 minutes to take our food order. Our food came out 45 minutes later - with the wrong order and some of it burned. They apologized, but what a JOKE.. this place is. DO NOT EAT HERE>>>>>

Date: a month ago

Review №39

Rating: 3

Date: a month ago

Review №40

Rating: 5

Date: a month ago

Review №41

Rating: 5

Stopped here with friends for a quick lunch. The service really good and the food was tasty.

Date: a month ago

Review №42

Rating: 2

Only reason I m giving this any stars is because of the service. Eddie is a catch! He deserves better than this place. You guys charging almost 30$ for enchiladas is criminal. This place is not a 3 forks. The food quality isnt even comparable to fine dining. Lower your prices and offer the old menu items.

Date: a month ago

Review №43

Rating: 5

Date: a month ago

Review №44

Rating: 3

The atmosphere was great! But food was terrible :/ I ordered a house salad with grilled octopus. It was impossible to chew and the taste was terrible. Salad was too sweet and I didn t like it either. Doesn t worth the price.

Date: a month ago

Review №45

Rating: 5

Came here today for a business lunch and it was wonderful. Carlos was our server and he went above and beyond to ensure we had a wonderful meal and experience. I had the shrimp tacos and they were wonderful! Highly recommend

Date: a month ago

Review №46

Rating: 1

Date: a month ago

Review №47

Rating: 5

Chilean Sea Bass was delicious and I dont usually like street corn, but it was pretty good here! Dietary restrictions: Waiter was knowledgeable and attentive and also made sure to ask everyone in our large party if there were any allergies

Date: a month ago

Review №48

Rating: 1

First of all, they took too long to get our first round of drinks ordered. Our family needed a high chair, and even then, it took them about 10 minutes to provide it. We waited around 20 more minutes before we were finally able to order our food. The appetizers arrived in about 15 minutes, but unfortunately, our main courses took about an hour. My husband ordered the octopus, which was both burnt and raw at the same time. He decided to send it back and let them know he did not want a replacement. However, when it came time to pay the bill, the octopus charge was not removed. Additionally, when we received our food, we found that none of the orders were cooked to our requested specifications. For example, we had ordered a steak to be well-done, but it was served rare. We waited so long that the restaurant was empty by the time we left. It s unfortunate that this was our experience, as the restaurant itself was quite pretty.

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 5

Date: a month ago

Review №51

Rating: 5

This place is awesome. Octopus is a MUST order. Food

Date: a month ago

Review №52

Rating: 5

This place is very nice, great food and service. The drinks are very good and creative as well. Always a great experience!

Date: a month ago

Review №53

Rating: 5

My favorite spot in Las Colinas. The CBD margarita

Date: a month ago

Review №54

Rating: 5

Carlos was an excellent server, he was timely and attentive. Food was delicious and came quickly. We will be back!

Date: a month ago

Review №55

Rating: 5

Very nice mexican cuisine. Personally not my favorite place but the atmosphere is calm and inviting.

Date: a month ago

Review №56

Rating: 5

Overall great experience, our server Carlos was very attentive the entire time. Would highly recommend.

Date: a month ago

Review №57

Rating: 1

The food was horrible. Tons of fat and tough were the tenderloin enchiladas. Scallops too and steak was full of tendon. Will never return. For the price a joke. Via real on MacArthur much better. Only good thing were chips and salsa! No bueno!!!!

Date: a month ago

Review №58

Rating: 5

We had an amazing experience at Hugo s. The food and drinks our waiter Carlos recommended was delicious. Carlos definitely made our experience 10/10.

Date: a month ago

Review №59

Rating: 4

Great service, beautiful place delicious food!

Date: a month ago

Review №60

Rating: 5

The food was great! Loved the fresh complimentary salsa & chips. I had the tuna tartar and brisket tacos. All of them were rich in flavor and absolutely delicious! Carlos was a lovely server and very helpful.

Date: a month ago

Review №61

Rating: 3

Overall nice experience, but with a couple comments. I will just say this first....the service was excellent and our waiter was top notch, friendly and responsive! #2 Restaurant is too loud. The place was not even full and we had to speak very loudly to each other. #3 Our table was way too small for 4 people. WAY too small. #4 Food was OK, but the entrée servings were small and I left feeling hungry. The desert WAS pretty good size. Pricing is way too high for the food. $109 for 2 people and that was for the lower end of the menu options, iced tea and 1 side dish that was not edible, (burned Brussel Sprouts). Not in a rush to go back.

Date: a month ago

Review №62

Rating: 5

Date: a month ago

Review №63

Rating: 4

Almost walked out because of the noise level. Very load. But, we stayed. The service was impeccable. Carlos was our waiter and he was perfection. Nice atmosphere, you just cant hear conversation very well. Parking: During busy time, park in a garage.

Date: a month ago

Review №64

Rating: 5

Best date night weve had in a little while. We ordered the octopus appetizer, and it was fantastic! The Prickly pear drink had the best flavor and not overpowered by alcohol. I absolutely adored the tree mural and floral mannequin decor! 10/10 will be back!

Date: a month ago

Review №65

Rating: 5

Excellent service from Ivan. He went above and beyond with the service and made it such an amazing dinner for my family. We will be coming back not just for the food but also because of his service

Date: 2 months ago

Review №66

Rating: 2

Had reservations made for 7pm and did not get seated until 725pm after I approached the manager as all others were being seated - No apologies or acknowledgement at all!

Date: 2 months ago

Review №67

Rating: 5

My go to order will be a pineapple lemonade the salmon dish with the ancho green chili sauce and the appetizer barbacoa or brisket tacos...which were phenomenal~~~

Date: 2 months ago

Review №68

Rating: 5

My daughter and I love this place. Their Happy Hour is superb.

Date: 2 months ago

Review №69

Rating: 5

Date: 2 months ago

Review №70

Rating: 5

Nice atmosphere, although there was a time the place start getting packed and there was not enough waiters.

Date: 2 months ago

Review №71

Rating: 4

The food was very tasty and the service was good and they were very friendly.

Date: 2 months ago

Review №72

Rating: 5

Date: 2 months ago

Review №73

Rating: 5

Meet a few friends out for dinner after we saw an Instagram reel about Hugo s Invitados. The ambiance was great and the food was amazing! We had a wonderful server, Dylan, who made the dining experience exceptional. Dylan was very attentive and tended to our needs. The food portions were perfect and the drinks were strong! I would highly recommend Hugo s Invitados for a happy hour, dinner with friends, a date night, etc. We will definitely be back!

Date: 2 months ago

Review №74

Rating: 5

Our Server Roberto Carlos was super professional and helpful during our visit. The atmosphere was very pleasant and inviting and the food recommendation by Carlos was delicious. I had the Beef Tenderloin Enchiladas and my wife had Chipotle Shrimp Tacos both plate presentation was superb . Great Job Hugos we will be back!!!

Date: 2 months ago

Review №75

Rating: 5

Cesar and Luis at the bar were exceptional! We are not from Dallas and they made this experience so fun and enjoyable for us. The drinks were delicious & the service was impeccable. Thanks to these guys, we will be coming back here from out of town.

Date: 2 months ago

Review №76

Rating: 5

Date: 2 months ago

Review №77

Rating: 5

Bar service was really great, food aswell! Luis was our bartender and was very attentive.

Date: 2 months ago

Review №78

Rating: 5

One of the best Mexican food I ever had. They also have enough vegetarian options Parking: Parking available on the street

Date: 2 months ago

Review №79

Rating: 4

Date: 2 months ago

Review №80

Rating: 5

Can t say enough good things. By far the most fantastic meal I ve had in the Las Colinas area. My server Carlos recommended the whiskeyberry cocktail and carne asada for my meal. Both were 10/10, will be coming back anytime I m in the area.

Date: 2 months ago

Review №81

Rating: 1

Date: 2 months ago

Review №82

Rating: 5

The attention was very good, the food was excellent, Manager Ramón Gonzales had us very well.

Date: 2 months ago

Review №83

Rating: 5

Very good service and excellent tension

Date: 2 months ago

Review №84

Rating: 1

Date: 2 months ago

Review №85

Rating: 5

AMAZING SERVICE & THE BEST ENCHILADA I HAVE EVER HAD. The place was clean and very trendy, I will be returning for sure

Date: 2 months ago

Review №86

Rating: 4

The ambiance is unique. Im not a fan of the tables. The booths are half a booth and half chairs. However, they well make up for it with the food. Staff is not great and doesnt seem to want to be bothered, but the food is what Im there for and it is delicious

Date: 2 months ago

Review №87

Rating: 5

Date: 2 months ago

Review №88

Rating: 5

Enjoyed our time at the bar. The CBD margaritas is sooo good!

Date: 2 months ago

Review №89

Rating: 5

Date: 2 months ago

Review №90

Rating: 5

All the food is great! Service exceptional. You must try it.

Date: 2 months ago

Review №91

Rating: 5

Date: 2 months ago

Review №92

Rating: 4

Food was good. Only complaint is that I ordered a bone in ribeye medium rare, and it was closer to well done. Flavor was good. Service was great

Date: 2 months ago

Review №93

Rating: 5

Date: 2 months ago

Review №94

Rating: 4

Date: 2 months ago

Review №95

Rating: 5

My favorite restaurant in Dallas!! I love coming here for date nights and dinners with friends in town and when we have international visitors over we always have to have 1 dinner at least at Hugos! My favorite is the grilled Octopus !

Date: 3 months ago

Review №96

Rating: 5

Date: 3 months ago

Review №97

Rating: 5

Organic food at it finest. Tequila selection that needs to be savored. Amazing menu and staff as well as creative social distancing design.

Date: 3 months ago

Review №98

Rating: 4

Date: 3 months ago

Review №99

Rating: 1

Great environment and decor! Makes you feel you are outside. However, service not great. There were 5 tables and multiple servers, it took them like 10 minutes to get our drink order. The food was wrong after 20 minutes of waiting for it. Ordered the barbacoa which was okay and the ceviche tostada was awful. The tostadas were stale and the fish had a pasty texture. Not worth the price. Wont come back for sure.

Date: 3 months ago

Review №100

Rating: 1

Beautifully designed with a great atmosphere, overshadowed by slow, lackluster service and mediocre food at exorbitent prices. Would not come back.

Date: 3 months ago

Review №101

Rating: 5

Date: 3 months ago

Review №102

Rating: 5

Date: 3 months ago

Review №103

Rating: 5

Its a great, relaxing environment. Service is great. JD was very nice and on top of things.

Date: 3 months ago

Review №104

Rating: 4

Awesome decor, food was good for the most part and reasonably priced, just wish they had few more options.

Date: 3 months ago

Review №105

Rating: 5

Really loved it all, the hospitality of Aaron Smith was wonderful. Food ambiance everything.. just loved this place .

Date: 3 months ago

Review №106

Rating: 5

The food is very delicious!

Date: 3 months ago

Review №107

Rating: 1

I went a month or so ago, the food is delicious and the drinks are the same. What I didnt like was the service. The waiter always looked in a hurry. He didnt pay attention to what I ordered the food wrong twice and my wife told him it was allergic to onion and didnt write it down. Very bad service from Maximiliano. I also tip more than I left! I definitely wont be back!!!!

Date: 3 months ago

Review №108

Rating: 5

Hugos continues to be the place in Irving where we take anyone visiting as it never disappoints! Great food, atmosphere and wonderful service provided by such people as Christian. He added so much to our fun evening with his wit, recommendations and fun attitude. Thanks Christian!

Date: 3 months ago

Review №109

Rating: 1

Most of the food was cold, soggy tortillas made the tacos impossible to eat and service was very slow

Date: 3 months ago

Review №110

Rating: 4

Talk about a swank little place! Everything about the decoration and vibe speaks to me and sold me on this place. Customer service was great - especially for a big party of 12. If youre not too worried about heat, they had their own DJ playing jams outside. The food was also not to disappoint. Yes I know... a little on the $$$ side, but the quality and flavor surely met expectations. Even the kids breakfast tacos came with 2 large tacos. If youre in the hood and wanting to show off to your date or just want to enjoy a fun brunch spot with your friends and ok to go a little over budget - this is the place.

Date: 3 months ago

Review №111

Rating: 5

Date: 3 months ago

Review №112

Rating: 5

Very delicious food, beautiful place and excellent service

Date: 3 months ago

Review №113

Rating: 5

Love this somewhat Mexican cuisine!

Date: 3 months ago

Review №114

Rating: 4

Date: 3 months ago

Review №115

Rating: 3

Date: 3 months ago

Review №116

Rating: 5

Date: 3 months ago

Review №117

Rating: 5

Good place for fond memories sharing drinks and food with my Tango friends after a group performance in a Tango show at Rose Theatre in Fort Worth

Date: 3 months ago

Review №118

Rating: 5

Date: 4 months ago

Review №119

Rating: 4

Date: 4 months ago

Review №120

Rating: 3

Date: 4 months ago

Review №121

Rating: 1

Ate here with some family andThe Service was really slow. Each transition from seeing our waiter was about 30 minutes anytime we asked for something. The food is not great but the drinks are good. Id say if you want a good drink and to eat somewhere aesthetically pleasing come here but just get drinks. They added mandatory gratuity on each check. 3 checks and they all had a gratuity of $12 or more.

Date: 4 months ago

Review №122

Rating: 5

Great food and drinks! Loved the atmosphere!

Date: 4 months ago

Review №123

Rating: 5

Stopped in to meet some friends, and totally worth it. The chillequiles were on point. Probably some of the best Ive had. Definitely get the spicy blend if your up for it. Drinks are no shortage here. Friendly staff and amazing service! Appreciate you guys! Keep it up!

Date: 4 months ago

Review №124

Rating: 3

We went for a birthday party on a Saturday night, and it was not a pleasant experience. The food and drinks were ok, but it broke bad with the service. We waited almost 15 minutes before even ordering our first drink. When it came time to pay the check, the server said it would be another 20 minutes for them to figure out the bill. This was the first time in, and I will not be back. It was very unexpected because we had a high hopes for the place.

Date: 4 months ago

Review №125

Rating: 5

Not Tex-Mex, love the more traditional Mexico City food! It was a wonderful change from the normal Mexican places we visit.

Date: 4 months ago

Review №126

Rating: 5

Date: 4 months ago

Review №127

Rating: 5

Date: 4 months ago

Review №128

Rating: 5

Excellent food and drink - friendly staff. Highly recommend the wagyu carne asada!

Date: 4 months ago

Review №129

Rating: 4

Date: 4 months ago

Review №130

Rating: 5

Amazing food made with best ingredients and care. Seared tuna bowl was out of this world. Mezcal were sensational. Must stop by each time I m in las colinas.

Date: 4 months ago

Review №131

Rating: 4

Food and Atmosphere were great. Service was remarkably bad. Hoping it was an off night.

Date: 4 months ago

Review №132

Rating: 5

Great tequila and mezcal selection!

Date: 4 months ago

Review №133

Rating: 5

Date: 4 months ago

Review №134

Rating: 4

Its so cold. The food get cold so fast , i just want to leave the restaurant.

Date: 4 months ago

Review №135

Rating: 5

The steak is amazing, and the drinks are good. Service is good they stay on top of everything. It is pricey but worth it. The steak just melts in your mouth.

Date: 4 months ago

Review №136

Rating: 1

Ordered ny wagyu steak medium well Brought out burnt once Sent back and brought another steak out only too be the same well done . I could of gone too chillys for a better steak Food : 1/5 |

Date: 4 months ago

Review №137

Rating: 4

Date: 4 months ago

Review №138

Rating: 5

Date: 4 months ago

Review №139

Rating: 5

very very nice waiter took a little long for the food but overall so amazing such clean, nice food and restaurant

Date: 4 months ago

Review №140

Rating: 4

Date: 4 months ago

Review №141

Rating: 1

This is the third year in a row Ive celebrated my birthday at Hugos, and Im beyond disappointed at the experience we had this year. I had reservations with a special request to sit near a TV for the final Stars game of the series, which the manger himself accommodated for us, however, failed to mention it was a cocktail table that would require service from the bar. We were never escorted to our table with menus and silverware, we stood around until I told our group to just go sit down. We sat around for 15 minutes without any service, I then walked back over to the same manager to notify him of the lack of service, to which he responded, Yeah, thats the bar area, service is from the bar. Never apologized for not being greeted or helped yet, or offered to grab someone for us, just, Yeah, thats up to the bar. 1. He shouldve disclosed that information to us before offering that table. 2. As management, maybe go and let your bar staff know you just sat a birthday reservation in their cocktail area and designate a person to take care of them. There were so many bartenders and barbacks behind that bar, theres no excuse as to why that couldnt have been arranged. I really hope this isnt yalls GM, because he seriously lacks leadership qualities you need to run a successful staff and restaurant. Service was slow the whole night, there were mistakes made on the check that they said they would remove, never did, and then the server refused to divide our checks, which has never been a problem before. Which is a problem, because if thats the case, then that needs to be a policy across the board, not just when a staff member decides that for themselves. Its lazy, just like the service that night. Then once everyone paid their auto grated tabs, the server added an ADDITIONAL auto grat on top of the tabs, then had to wait for them to sort that out. This was also the first time I wasnt brought a dessert at the end of the dinner. Why have people fill out a special requests or additional notes form on the reservation when youre not gonna pay attention to it. Your service shouldnt change just because youre in a cocktail area. Overall, such a horrible birthday experience, which is sad because I love the food here, but yall should really think about putting your staff, including management through additional training because yall really dropped the ball that day. It was so disappointing, I never write bad reviews, but this was so bad, I hope no one else ever goes through this on a day that was intended for celebration.

Date: 4 months ago

Review №142

Rating: 5

Date: 4 months ago

Review №143

Rating: 1

Didn t like the food the server gave us the wrong item many times during our visit. The atmosphere was good it s a nice restaurant but food wasn t worth the price at all. I wouldn t recommend going here for food i recommend going for drinks.

Date: 4 months ago

Review №144

Rating: 5

Great place to spend a good time and get great organic food, must visit!!

Date: 4 months ago

Review №145

Rating: 2

We went with my family to enjoy a nice dinner for my grandmothers birthday, but it didnt go well at all. The food took too long, the octopus was burnt, all the flavor was gone, and it tasted bitter. We didnt enjoy the meal because of the delay and the quality of the food. Although the picture look delicious it was burned.

Date: 4 months ago

Review №146

Rating: 5

Date: 4 months ago

Review №147

Rating: 1

After 30 minutes, waiter didnt come to take order, so manager said the 2 drinks are on them, for apology. 2 drinks totaled $29. They charged us for it. So I went to the manager again. Then he deducted $23. I didnt want to complain again, so we paid what they shortened us. I did mention that to the manager on the way out, but he said hes sorry, and didnt offer to refund us for it. Very slow, and bad service.

Date: 4 months ago

Review №148

Rating: 3

The staff were great and my drinks were delicious. I ordered the brisket tacos and they lacked seasoning and were very dry. I liked the vibe but it is too expensive to have mid food. I probably wouldn t go back.

Date: 4 months ago

Review №149

Rating: 5

As a gluten free person I just loved this restaurant. I ate fluffy corn tortillas with the delicious chorizo hummus. Everyone was so nice. I highly recommend this place and it s unique cuisine.

Date: 4 months ago

Review №150

Rating: 5

Hugo s is now one of my favorite Mexican style restaurants and it s so continently located in Irving! The food is so allergy friendly and tastes wonderful! The flavors are so wonderful and each dish is *chefs kiss*. The atmosphere was perfect and the service was amazing! It felt like a one Michelin star dining experience without that price tag! Would recommend to anyone wanting to try a great date night or family friendly dining experience! Dietary restrictions: My mom is gluten free and hand issues with ordering and their friers are even no gluten! Kid-friendliness: The space seemed great for kids

Date: 4 months ago

Review №151

Rating: 5

We had a very good experience, food was amazing, drinks on point, and our server Herminio was super attentive !!!

Date: 5 months ago

Review №152

Rating: 5

Never miss the Mexican from Hugos Invitados if you are in Dallas.

Date: 5 months ago

Review №153

Rating: 5

Date: 5 months ago

Review №154

Rating: 5

Healthy Mexican s food is very rare, they got them. Service was really good! We are 10 people party, everyone had a good time.

Date: 5 months ago

Review №155

Rating: 4

Date: 5 months ago

Review №156

Rating: 4

This Las Colinas gem offers delicious Tex-Mex fare with a focus on fresh, organic ingredients. Its a welcome change from the typical Mexican/Central American spots, and the commitment to clean eating is evident. The food and drinks were impressive solid, well-executed dishes that left us satisfied (though not necessarily mind-blown). They even boast organic margaritas, a first for me! For the adventurous, a unique CBD margarita also graced the menu. The ambiance leans corporate due to the Las Colinas location, but the focus on quality ingredients and innovative options makes it a worthwhile stop if youre in the area. Bonus: Seafood lovers will appreciate the variety of fresh catches on offer!

Date: 5 months ago

Review №157

Rating: 3

Good food but a very loud place. Service (2 different waiters) could not hear the order and were frankly a bit annoyed . Perhaps at lunch is better .

Date: 5 months ago

Review №158

Rating: 5

Date: 5 months ago

Review №159

Rating: 4

Food was ok but I think it was we came for a late lunch but willing to give it another try for dinner when I m back in town!

Date: 5 months ago

Review №160

Rating: 5

For those with Celiac and Gluten allergies. This place is all GF. Unlike a lot of GF food, this was fantastic. The service was phenomenal and the environment and ambiance were so much fun. A must if you are in the Dallas area! Dietary restrictions: Everything is Gluten Free. Gluten Free Menu

Date: 5 months ago

Review №161

Rating: 5

Date: 5 months ago

Review №162

Rating: 5

We had a private dinner for 45 ppl. The bar service, food, ambiance and wait staff were superb. Looking forward to our next event at Hugos.

Date: 5 months ago

Review №163

Rating: 3

Steak and the brisket tacos were very dry, no taste.

Date: 5 months ago

Review №164

Rating: 5

Date: 5 months ago

Review №165

Rating: 1

Really bad service. I have given it so many tries cause it s one of the clean food and you have to wait so long for the food to come and they gave us a salad that has different ingredients and I was told because they have a new menu !!! Why is this menu given to me then? They don t even come to ask for refills , you have to stop them. Weather it s slow or busy, it s the same! Gave it a two instead of one cause the tuna tartare was good and this me being very fair ebb though a two shouldn t be given with the explanations they gave for their wrong salad ingredients and no apology and said next time you have to tell your waiter you don t want jalapeños on your salad! The house salad has no jalapeños on the menu so how would I know to ask for no jalapeños . Second salad come with no jalapena but a bug!!!!! Then getting the reciept they have the Courage to charge for the salad as well!!! Unbelievable!!!

Date: 5 months ago

Review №166

Rating: 5

Date: 5 months ago

Review №167

Rating: 2

Came in at about 8pm on Friday specials gone, and no fish to be found at all. Service was soooo slow. Very attractive decor but don t judge the book by the cover!!!

Date: 5 months ago

Review №168

Rating: 4

Date: 5 months ago

Review №169

Rating: 5

Date: 5 months ago

Review №170

Rating: 5

Date: 5 months ago

Review №171

Rating: 2

Wasnt impressed. I asked for a patio table and the hostess would not sit us out n the patio even though there were many tables. Asked for salsa and the guy ignored me and the waitress only addressed my friend that was White and when addressing me she was condescending. Food was bland and over priced. Was sat in a very congested bar area in the back by kitchen. I felt because I was Black they tried to hide us.

Date: 5 months ago

Review №172

Rating: 3

Can t rate the food because we never ended up ordering. We were greeted great, got sat down and then after sitting waiting for a waiter to show up for 25 minutes, we left.

Date: 5 months ago

Review №173

Rating: 4

Date: 6 months ago

Review №174

Rating: 5

A very nice place, the food is excellent, Herminio served us, he provided us with excellent service, very friendly and with a lot of friendliness.

Date: 6 months ago

Review №175

Rating: 3

Made reservations at the other location but moved them here due to distance..I love going to different places mostly for ambiance, and cocktails. We were seated quickly, host and entrance were great 5/5 Service took A while, although polite, it was not as I hoped. We arrived for a 9 pm reservation. Only 3 tables full, but getting our waiter was a task..I had to go ask host for help. 2.5/5 Food shrimp ceviche was nice fresh and flavorful 5/5 Beef Enchiladas pink meat, and a cheese sauce with a red chili taste. Not at all a fan 0/5 Rice was simple 3/5 Brisket tacos 5/5 Had a grilled pineapple cocktail unique and dark but nice 4/5 Sent the Enchiladas back, the undercooked meat ruined appetite. I didnt want anything after that experience. Bill was almost $80.00. Surrounding is very clean, lovely, sets a calm mood.. I dont think I will return back to this location, but maybe the Colony one to meet with the girls for a cocktail and a really cool environment.. This is only my opinion on my first time experience.

Date: 6 months ago

Review №176

Rating: 2

Date: 6 months ago

Review №177

Rating: 5

Had the ceviche and salmon...both were incredible!

Date: 6 months ago

Review №178

Rating: 5

Okay this place has a class vibe! Extremely beautiful ambiance indoors and outdoors. Had an amazing dinner with my girlfriends. Drinks, appetizers, entrees and desserts. Everything is yummy. Staff was so kind that they made a special virgin beetroot drink be when I told I am pregnant and can t drink. They want to keep the mood alive which is great!

Date: 6 months ago

Review №179

Rating: 4

Date: 6 months ago

Review №180

Rating: 5

This restaurant was completely GF. Everything was so amazing. Our server Poula was the very best. Go try this place! So yummy! Dietary restrictions: Everything is Gluten free!

Date: 6 months ago

Review №181

Rating: 5

Great all around!

Date: 6 months ago

Review №182

Rating: 5

Date: 6 months ago

Review №183

Rating: 4

Date: 6 months ago

Review №184

Rating: 5

My absolute favorite happy hour, best fresh pressed organic margaritas!

Date: 6 months ago

Review №185

Rating: 5

I loved everything about this place! Food comes out fast and delicious

Date: 6 months ago

Review №186

Rating: 4

Date: 6 months ago

Review №187

Rating: 5

Fabulous experience!

Date: 6 months ago

Review №188

Rating: 5

Went with a group of coworkers for national margarita day. $5 house margaritas.

Date: 6 months ago

Review №189

Rating: 5

A good night at Hugos. Our usual local hangout when we have out of town guests. Pork Belly was succulent and such a generous portion for an appetizer. Beef cheek Barbacoa is always one of our FAVs. Pork Tomahawk was cooked to perfection and juicy as was the skate which we love

Date: 6 months ago

Review №190

Rating: 2

Ambience was good, food was not.

Date: 6 months ago

Review №191

Rating: 3

Good ambience but the food lacked flavor. No one on our table loved their food.. Staff was professional. Overall an average experience at Hugo s.

Date: 6 months ago

Review №192

Rating: 4

The food was spectacular, presentation was good. I was surprised by how well the skate was cooked and the consistency was perfectly on par with my expectations. The flavor was very well balanced. Cochinita pibil was awesome and very very filling exactly as I would have expected. Home made corn tortillas were out of this world. The only complaints I would have, would be that the waiter was quite absent from service when needed and had to request help from several other people throughout the meal. The waiter also did not know the origin of the skate and neither did the kitchen staff that cook it which seemed strange that they don t know the sourcing of food they serve. I would have expected the service or someone in the staff to know where the food they are serving is sourced. His simple response from the kitchen chefs was: under the sea. Very understated and generic response for such an upscale seeming restaurant. Overall I would return for the food, but service could improve greatly. The place is very loud though. Vegetarian options: A lot of fish dishes. Dietary restrictions: All gluten free menu! Parking: Garage behind restaurant is next.

Date: 6 months ago

Review №193

Rating: 5

Great salmon nachos!

Date: 6 months ago

Review №194

Rating: 3

Its a good place for drinks, food not as good as expected, service could be better. Dont completely blame them its on Sunday evening Food

Date: 6 months ago

Review №195

Rating: 5

Date: 7 months ago

Review №196

Rating: 5

Date: 7 months ago

Review №197

Rating: 4

Date: 7 months ago

Review №198

Rating: 5

Amazing restaurant. Great atmosphere, even better food, and friendly service. Everything we tried was amazing. The pork belly appetizers were good enough to be a meal on their own, the elote was the best I ve ever had, and seafood relleno was mind blowing. Don t forget to try the flan! Not very sweet so all of the flavors stand out. Highly recommend. Thank you for an amazing and memorable night out!

Date: 7 months ago

Review №199

Rating: 5

This place is such a treat! We had the Octopus a la Parrilla for an appetizer and it was the best octopus I have ever had. For my entree I had the Wagyu Carne Asada and it was so well marbled and cooked to the perfect temp. My wife had the Pork Tomahawk and it was seriously delicious and tender and juicy. The cucumber Serrano top shelf margaritas were my new favorite. Sean, the GM, was so hospitable and made sure we were very well taken care of. We love this place and will be back very soon!

Date: 7 months ago

Review №200

Rating: 3

Please do not try to sell Wagyu Beef when it is not true. I have the opportunity to taste real Wagyu, even in Japan $34 for non-wagyu beef whatever cut is not honest. I have enjoyed your restaurant multiple times and take guests every time I can, but please, keep it honest.

Date: 7 months ago