USCIS Dallas Field Office

Review №1

Rating: 5

Thank you to USCIS for everything, my case is closed and now I m an US citizen, the agent was very professional and nice, the place is very clean and security guard and front desk very nice with directions and questions

Date: 2 weeks ago

Review №2

Rating: 1

Date: 2 months ago

Review №3

Rating: 2

Clean facility and the interviewers are nice! But this place need improvement on having clear instructions on what to be expected at the lobby! Most staff was nice but there was one specific security female staff that was extremely rude and mean! A bunch of people with different appointment times gathered in the lobby without getting instructions. She came over and started YELLING Do you know what getting in line means? Youre not a kinder gartner! Do not let me hold your hands! .... Funny that it was NOT communicated to us in advance that check-in was first come first serve, we were all sitting to wait for names to be called by appointment time - not knowing we would be yelled at to be in line. (So basically if someone with 8am appointment comes in first, you with 7am appointment should wait for them to check in before you... Ridiculous!) Its not hard to be polite and kind so God bless that lady and hope her ethics get improved! She should know she is there to serve and not to yell or make fun of people. Horrible staff - wish I got her name down! Seriously!

Date: 2 months ago

Review №4

Rating: 1

When I call to collect information the automated machine start and couldn t able to connect with real representatives and website information is so confusing . The automated machine doesn t have all answers.so please update your system so easy for public to collect the knowledge

Date: 2 months ago

Review №5

Rating: 1

Security staff are very rude

Date: 2 months ago

Review №6

Rating: 1

As a US soldier deployed overseas, I have never seen such a failure of the government. USCIS left my wife stranded in Mexico, and refuses to let me talk to a person, or even review my case status..

Date: 5 months ago

Review №7

Rating: 1

They don t allow family members inside for the citizenship ceremony

Date: 5 months ago

Review №8

Rating: 5

Very respectful and courteous ppl. The officer helped us a lot

Date: 6 months ago

Review №9

Rating: 1

this is ridiculous. there is no way to get in touch with a human through your toll free #. the automated helper does not provide any assistance and disconnects if you continue to ask for a representative. it has been three years since my MULTIPLE payments for humanitarian parole were taken with ZERO update since 2021!

Date: 6 months ago

Review №10

Rating: 5

Excellent every one were really professional.

Date: 7 months ago

Review №11

Rating: 1

Security people here treat you like animals. Very rude made my autistic son cry by yelling at him. They need signs or something posted that says family is not allowed. Otherwise its just their words and whos to say if its just because they dont want to have to do their jobs or have to scan everyone. Honestly seems like its just so they dont have tons of people to check and get thru. Its not because of covid . Theyre not concerned with spreading germs there.

Date: 8 months ago

Review №12

Rating: 5

Date: 8 months ago

Review №13

Rating: 5

We are happy, very happy. In general, very kind and respectful people work in this office. Thank you very much. God bless you all. We were very scared, but their kindness made my daughters and I calmer.

Date: 8 months ago

Review №14

Rating: 4

Where the nations meet :-) Love seeing people from all over the world represented here.

Date: 8 months ago

Review №15

Rating: 1

We got the appointment for 10:30 and we were third person in line. They call us 1 hour after, officer gather our documents and took her another hour to give us back what we need it. Very slow, but courteous lady.

Date: 8 months ago

Review №16

Rating: 5

Date: 9 months ago

Review №17

Rating: 1

The workers here are so rude, and the letter for the oath ceremony literally says to bring friends and family. Meanwhile, they didnt allow friends and family to enter, so we had to stand outside and wait in the cold, which isnt fun, particularly when youre pregnant. Just dishonest people who have no respect for others and are supposed to be setting a good example of the American people.

Date: 9 months ago

Review №18

Rating: 4

Prompt and professional.

Date: 10 months ago

Review №19

Rating: 5

Ample parking space

Date: 10 months ago

Review №20

Rating: 4

Daughter was here to get her citizenship. They only let one parent in, so I m waiting in the car.

Date: a year ago

Review №21

Rating: 5

The best Federal employee experience I have ever had. From security to the immigration officers. You literally feel safe being here. Keep up the good work. Super impressed. Officer Allen K, you are so great. Edit. Someone gave a one star for not being able to see the ceremony online. THIS IS A FEDERAL BUILDING. NOT A HIGHSCHOOL GRADUATION. You arent even allowed to take pictures inside the building for security reasons. Come on people

Date: a year ago

Review №22

Rating: 5

The best USCIS. Everyone is very friendly and professional. My interviewer , Officer Pedro Vasquez is extremely patient, understanding and caring in professional way. He made me very comfortable in the entire interview session. I am so blessed to meet him today. We are so grateful to him for helping the whole process go well. We need those kind of people in our communities. May God bless America and Officer P. Vasquez

Date: a year ago

Review №23

Rating: 5

Thank you to everyone so helpful!

Date: a year ago

Review №24

Rating: 5

Officer Vasquez is very nice and professional on what he is doing. I hope they would promote him. He really is a good example of a person who love his job.

Date: a year ago

Review №25

Rating: 5

A place faces light up and dreams seen come through !

Date: a year ago

Review №26

Rating: 5

I love this USCIS location so much. Everyone in the office was very friendly and helpful. Thank you so much Allen Kris officer he was super nice, professional during my interview. And unbelievable that I got everything done just in the same day. So quick! Thank you Kris again.

Date: a year ago

Review №27

Rating: 1

They clearly have bots that give reviews. Theyre terrible. Ive been trying to help a friend who is a U.S. citizen bring their 9y.o. child into the U.S. You get turned away at the door. They choose when you get an appointment. You cant call their number to speak with anyone. It will hang up if you ask for an agent. Clearly run by racist people. America isnt America anymore. Were just another 3rd world country.

Date: a year ago

Review №28

Rating: 5

Date: a year ago

Review №29

Rating: 1

I phoned to ask if the doctors initials (thats what he put) are acceptable on the field for Licensed Medical Professional Signature on form N-648 as his signature. The automated voice program that answered would not transfer me to a person and could not understand the question, so it cut me off. Do I have to go back to the doctor a THIRD time to ask for his complete signature? The phone answering software is an impenetrable block to communication.

Date: a year ago

Review №30

Rating: 1

Me and my husband was calm and talking nicely and everything and she was just Very rude and have an attitude that supervisor tall black skinny lady she was unprofessional and should be fired and should learn her manner before she started working there and her talk all was BS and wasn t tried the office told us something and came told us something different and asked us to leave

Date: a year ago

Review №31

Rating: 5

Excellent service

Date: a year ago

Review №32

Rating: 5

Thank you so much DIXON,K We have an appointment with USCIS at 8am on April 25 she very super nice for interviews form N-400 my wife and me before & after everything good and thank you so much again DIXON,K .

Date: a year ago

Review №33

Rating: 5

It was a great experience and everyone in the office were very nice and helpful.

Date: a year ago

Review №34

Rating: 5

This USCIS was so professional they are so meticulous when it comes to documents and everything, But tokyo embassy experience was the best the interviewer was the person I want to be., she just make me and hubby understand our inner feeling about each other. I know her name but can t just say it, but she was in working in Tokyo 2013. Ma am I bow to you we still together 2kidz, 10 years n counting!

Date: a year ago

Review №35

Rating: 5

Very pleasent experiance. But, come prepared!

Date: a year ago

Review №36

Rating: 5

Five stars

Date: a year ago

Review №37

Rating: 4

Date: a year ago

Review №38

Rating: 5

Staffs were very professional. Clean and very accommodating

Date: a year ago

Review №39

Rating: 1

Completely useless. Waiting four years for a basic application to be processed. We submit inquiries and cant get it resolved. We are told well get a call back and never do. Completely dysfunctional organization.

Date: a year ago

Review №40

Rating: 5

Thank you to everyone in the office for your courteous assistance. My interview with Officer L. Mitchell was very polite and comfortable. He was patient and considerate with me. The entire office was extremely professional and understanding. Thank you Officer Mitchell for demonstrating the value that America represents. God bless you and God bless America.

Date: a year ago

Review №41

Rating: 5

I did have the best experience at my Citizenship interview recently. Mr. Officer L. Wade was extremely kind and proffesional, he made me felt secure and confortable.

Date: a year ago

Review №42

Rating: 5

People in this field office are great, i had a quick smooth and pleasant experience, just relax if you are prepared and confident of your case

Date: a year ago

Review №43

Rating: 5

Everyone was courteous. My interview was with Officer Octave, R. He was very patient and courteous, even when I asked him to repeat. He made it extremely less stressful for me. Keep in mind the security guards are doing their job but when I needed assistant all of them were direct but helpful.

Date: 2 years ago

Review №44

Rating: 1

Was going to ask security if there was a link to see the ceremony, for the family members at home. I said I had a question, since I knew I was not able to go in, he rudely said NO dont ask I said I just want to know if there is a link for me to see ceremony NO again. So sad!!

Date: 2 years ago

Review №45

Rating: 5

Date: 2 years ago

Review №46

Rating: 5

Amazing service and professionals . Never thought government officials can be this efficient and nice.

Date: 2 years ago

Review №47

Rating: 5

Very friendly staff

Date: 2 years ago

Review №48

Rating: 5

Date: 2 years ago

Review №49

Rating: 1

Employees and security are very rude. Long wait time and only 2 windows open. People waiting are scared to speak up because security will throw you out. Horrible experience!

Date: 2 years ago

Review №50

Rating: 1

Horrible people always so rude, and even when you try to get help over the phone is an useless automatic system.

Date: 2 years ago

Review №51

Rating: 5

Nice people

Date: 2 years ago

Review №52

Rating: 1

Rude very unprofessional staff , I was there for my stamp and then I asked about my GC status the lady replied me with her attitude voice time saying that because of pandemic backlog I would have to wait to when they gonna put me on interview. I said that my lawyer told me 38 months and Im now our of normal process, then she went like Cant you understand Dont you understand what I just said in very high tone voice!! This kind of people need to get fired on job if you all not happy to work there pls just leave your job.There so many stress immigrants going on to be treated rude and discrimination! Plus We did not get here for free to be treated poorly! Poor services!!! No manner!! #USCISDallasFieldOffice I was really embarrassed when she gave me that high tone voice !!

Date: 2 years ago

Review №53

Rating: 5

Date: 2 years ago

Review №54

Rating: 3

Date: 2 years ago

Review №55

Rating: 5

Date: 2 years ago

Review №56

Rating: 5

I had an interview today with officer D, G. He is an amazing officer. The whole process was very smooth, and I passed the interview. Guys do not fear to attend the interview. Just follow the instruction and guideline and practice all material from USCIS. All those people are there to help you. You will be fine. Good luck

Date: 2 years ago

Review №57

Rating: 2

Typical government office. We showed up 15 minutes early for our appointment and they made us wait an hour and 15 minutes.

Date: 2 years ago

Review №58

Rating: 4

Date: 2 years ago

Review №59

Rating: 5

Pretty smooth process. The officer was quite welcoming. Had an amazing experience

Date: 2 years ago

Review №60

Rating: 4

Date: 2 years ago

Review №61

Rating: 5

This location has the best officers, especially the officer who interviewed me was the Best, if you have an interview at this location relax the officers are the best they are very good at their job and also understand we are nervous. Fast and easy interview, special thanks to the officer who interviewed

Date: 2 years ago

Review №62

Rating: 1

Security here are so rude.

Date: 2 years ago

Review №63

Rating: 1

I have my ceremony 4 months ago .I received my certificate with new name but I dont not received the judge s decision for my name change at the same time .so I cant do nothing with this certificate and still Im resident in the system usa .I came back too many time they not let me go inside without appointment (( )) ugh I cant get appointments also in the phone

Date: 2 years ago

Review №64

Rating: 5

These 5 stars are for the immigration office who interviewed me during the citizenship interview. Very caring, polite, understanding ! I wish everyone to get him as their interviewer. I passed my test, cannot wait for oath ceremony! Thank you , officer D. !

Date: 3 years ago

Review №65

Rating: 1

Incredibly rude. The supervisor started yelling at my father (who is deaf) about his case. I kept telling him that he was deaf and he didn t believe me. This was the supervisor. The first person did not have any soft skills as well. Very discouraging to talk to people who do not care, while you try to maintain professionalism.

Date: 3 years ago

Review №66

Rating: 5

We went there for marriage interview, was smooth easy and fast.

Date: 3 years ago

Review №67

Rating: 4

Date: 3 years ago

Review №68

Rating: 5

Great place nice work

Date: 3 years ago

Review №69

Rating: 5

Very friendly atmosphere

Date: 3 years ago

Review №70

Rating: 5

Date: 3 years ago

Review №71

Rating: 5

I must say I was pleasantly surprised by how fast I was in and out of the office for my interview. A little bit of wait to get in the building, but once on the second floor, I hardly had to wait more than 2 minutes to get my name called for the actual interview. The officer in charge was very courteous and the Interview was conducted with professionalism.

Date: 3 years ago

Review №72

Rating: 5

Great service! It didnt take long to go through the process and the whole team is very friendly and profession, the supervisor, the guard, the front desk...Especially Mr. Duncan, he is beyond your expectations. He is kind and will help you as much as he can. Thank you!!!!

Date: 3 years ago

Review №73

Rating: 5

Date: 3 years ago

Review №74

Rating: 5

I was here for my citizenship interview. There was a line, but the whole process was quick and very well organized. Everyone was very polite and professional and the interviewer was super nice. Overall, it was a pretty good experience.

Date: 3 years ago

Review №75

Rating: 5

Hi everyone. Please help. I need in person oppointment with officer. I wanted to know my case status please where should I go

Date: 3 years ago

Review №76

Rating: 5

Date: 3 years ago

Review №77

Rating: 2

Prepare to wait outside ( long lane) and inside. Most of the time. If men dont come w belt , the protocol its like airports. Some employees are extremely rude, they act as theyre doing you a favor, even if you pay your taxes that pay them , like everybody else.

Date: 3 years ago

Review №78

Rating: 5

Great place and service.

Date: 3 years ago

Review №79

Rating: 1

Date: 3 years ago

Review №80

Rating: 5

Great services, staff went above and beyond, very professional

Date: 3 years ago

Review №81

Rating: 4

Hi everyone, is uscis open on 02/18? I have a naturalization interview and Im not sure if the field office is open or not?

Date: 3 years ago

Review №82

Rating: 4

Is this USCIS Office open today February 16th?

Date: 3 years ago

Review №83

Rating: 4

Is USCIS open today? My n400 interview is tomorrow morning and not sure if the office will be open.

Date: 3 years ago

Review №84

Rating: 5

Date: 3 years ago

Review №85

Rating: 5

Please let me know if the office will be open tomorrow 02/16/2021

Date: 3 years ago

Review №86

Rating: 5

Is the Irving, TX USCIS Field Office open Mon, Feb 15th and Tuesday, Feb 16th? I have an interview tomorrow morning, but unsure of openings because of inclement weather.

Date: 3 years ago

Review №87

Rating: 5

Date: 3 years ago

Review №88

Rating: 5

Very well organize every step of the process. Arrived 15 min before the appointment and it s checked by an officer to make sure that you have an scheduled appointment at the time you are arriving. Then inside they guide you on every step.

Date: 3 years ago

Review №89

Rating: 5

Date: 3 years ago

Review №90

Rating: 5

Adjustment of status interview went very well. Process was quick and easy, COVID precautions were well implemented. Officer Duncan is very professional and friendly during the interview, totally made us feel at ease and we had a great conversation.

Date: 3 years ago

Review №91

Rating: 4

So are they making interviews for naturalization in this office or not ? Because it does not seem like they are during this covid

Date: 3 years ago

Review №92

Rating: 5

The staff and officers are very kind and professional.

Date: 3 years ago

Review №93

Rating: 5

Everyone was great, very courteous and professional.

Date: 4 years ago

Review №94

Rating: 5

The officers here are super friendly and helpful ! Tony, the supervisor in this office is one of the most helpful and friendly officers I have ever met. They are very committed to their jobs and will help you in anyway possible.

Date: 4 years ago

Review №95

Rating: 5

Date: 4 years ago

Review №96

Rating: 5

Great experience...fast and helpful workers

Date: 4 years ago

Review №97

Rating: 5

Date: 4 years ago

Review №98

Rating: 5

Date: 4 years ago

Review №99

Rating: 5

Great office, professional officesers, Prompt services. Thank you!!

Date: 4 years ago

Review №100

Rating: 5

Date: 4 years ago

Review №101

Rating: 5

Had a wonderful experience here with my wife s AOS case. Adjudicating officers/clerks all seem to be happy and not grumpy. Line moves pretty fast. We were out in 30 minutes.

Date: 4 years ago

Review №102

Rating: 5

The officers are very nice and professional. The place is very well organized and very neat and clean. The staff is very efficient, we were in and out in an hour.

Date: 4 years ago

Review №103

Rating: 5

Date: 4 years ago

Review №104

Rating: 5

Date: 4 years ago

Review №105

Rating: 5

Date: 4 years ago

Review №106

Rating: 5

Very fast and decent service

Date: 4 years ago

Review №107

Rating: 5

My mom had an interview here with USCIS officer Q Johnson. Great professionalism, and high ethical standards.

Date: 5 years ago

Review №108

Rating: 3

Fantastic experience for the ceremony - HOWEVER; if you are attending a ceremony as an observer - it would have been nice if the USCIS staff would have given us an idea of how long until the ceremony starts.

Date: 5 years ago

Review №109

Rating: 4

Date: 5 years ago

Review №110

Rating: 5

Great service

Date: 5 years ago

Review №111

Rating: 4

Responsible and polite staff. Security is a little bit tough but ok. Overall positive

Date: 5 years ago

Review №112

Rating: 5

Date: 5 years ago

Review №113

Rating: 5

Date: 5 years ago

Review №114

Rating: 5

Date: 5 years ago

Review №115

Rating: 4

Date: 5 years ago

Review №116

Rating: 5

Date: 5 years ago

Review №117

Rating: 5

Date: 5 years ago

Review №118

Rating: 5

Date: 6 years ago

Review №119

Rating: 5

The USCIS associates were nice and dealt with us very kindly.

Date: 6 years ago

Review №120

Rating: 5

Date: 6 years ago