Shields Law - Special Needs & Special Education Law

Review №1

Rating: 5

Shields Law firm and Andrea Koch are compassionate, knowledgeable, and the advocates you need when youre not sure where to turn. They understand the struggle of trying to get your childs needs met in a school thats determined to sideline you and your child.

Date: a month ago

Review №2

Rating: 5

My interactions with everyone at Shields Law Firm were positive. They are knowledgeable and explain everything in a way that s easy to understand. Everyone was kind and respectful. I loved having Andrea represent us. She made us feel heard, understood our issues, and was able to be our voice when dealing with the fourth largest district in Texas. I never felt that Andrea misunderstood what we were trying to convey. In fact, she took my scattered thoughts and beautifully communicated them to the school and district staff. Before hiring Shields Law Firm, we felt completely cornered and felt that the school and district were only looking out for their own interests, not my childs. Only when they knew we were being represented did things start to move in a different direction. I couldn t be more thankful for their representation and wont hesitate to contact them again if we run into similar issues.

Date: 3 months ago

Review №3

Rating: 5

It has been a huge stress reliever that we have lawyers that can help families with special education laws. I have had the honor to work aside Kode she has been on top of making sure I needed anything and that my concerns and questions were always taken care of in a timely manner. As a parent and educator of a special need child i always and will continue to advocate for my kids and child no matter the situation Shield will give you that piece of mind that anything is possible and our kids have a rite and they are there to make sure are children get what they deserve.

Date: 4 months ago

Review №4

Rating: 5

Worth Every Penny! Working with Andrea Koch and Shields Law Firm is the best decision we have made to help our son navigate through school and prepare for the future. Andrea s knowledge and expertise is amazing. She holds the ARD committee accountable for their actions and makes them explain everything that goes into his IEP. She also helped us find and address inadequacies in his IEP. Bottom line, the school district pays more attention and follows the laws with Andrea on our team because they know they have to do it. We have been rushed through and blown off until now. Thank you Andrea and Shields Law Firm!! Our family is so grateful for your help and guidance!

Date: 6 months ago

Review №5

Rating: 5

Shields Law Firm gave me and my family a peace of mind through a senstive and tough situation. The reviews for this firm speak intgrity and extreme volumes for the concerned and authentic relationships Kevin and Andrea have with their clients. From day one of reaching out to Shields Law, email responses were prompt, the in-takeprocess was client-centered and Kevin was very understanding of all the questions anyone who has never had to hire a special needs lawyer could think of. Andrea, my childs attorney, was highly dedicated to supporting my daughter during her Senior year that surprised her as one of the most challenging times of her entire school career. On a mission, Andrea worked hard and took the time to hear every one of my daughters concerns, took her cares seriously and advocated hard for her to where she is now empowered to finish school more confidently. Andrea helped my child achieve time-senstive goals by listening to her, sharing invaluable knowledge and showing empathy that no one else gave my child when it mattered the most! Hiring a lawyer was never in our stack of cards, but we definitely are proud of the work and output we recieved in such a delicate situation. Thank you, Kevin and Jay for your support and a heartfelt thank you to Attorney Andrea Koch for allowing my child to be true to her needs and for fighting with her to get them into place at school. Shileds Law Firm will forever be a part of my daughters school and real-life success story!

Date: 6 months ago

Review №6

Rating: 5

Great experience! They were very knowledgeable and always kept me updated throughout the entire legal process. They were responsive to my questions and concerns and work diligently to achieve the best possible outcome for my case. I would highly recommend their services to anyone in need of a reliable and trustworthy lawyer.

Date: 6 months ago

Review №7

Rating: 5

I would highly recommend Shields Law Firm for your special education needs. Attorney Andrea was excellent. I was very pleased with her performance. I was impressed with everything that she asked for my child, and the way she fought for his rights.

Date: 6 months ago

Review №8

Rating: 5

Definitely one of the best decisions we have made when it comes to making sure our special needs son s needs are being met. The Shields Law firm walked us through every step of the process. The care and attention Andrea and Kevin dedicated to our case was above anything we could have ever expected. The knowledge they have regarding our son s rights was impressive. We don t know where we be had we never met. Again, thank you so much for a smooth process when our works seemed to be turned upside down. We are forever grateful for your expertise!

Date: 11 months ago

Review №9

Rating: 5

Jay was extremely resourceful and compassionate to the needs of my daughters case by providing us guidance.

Date: a year ago

Review №10

Rating: 5

Infinitely grateful for the advice and services provided for my children with disabilities. I had to turn to Shields Law firm because in all of El Paso Texas I could not find a firm that could support me. Mr Jay speaks Spanish perfectly and was able to advise me with my sons bullying situation and problems associated with special education at school.

Date: a year ago

Review №11

Rating: 5

Very helpful in getting information to help know what the next steps I should take for my child. Thank you Jay for taking time and caring we truly appreciate it.

Date: a year ago

Review №12

Rating: 5

Hello, good morning, I am very happy with the accessories that Mr. JAY has given me and above all they speak SPANISH RECOMMENDED 10000% thank you

Date: a year ago

Review №13

Rating: 5

I had the opportunity to work with attorneys Kevin Shields and Andrea Koch. They are both good listeners and compassionate. Both attorneys helped me understand our legal rights and allowed me to make an informed decision. The communication was strong and they were both very responsive. If you re looking for someone who believes in your child, you have found them within this firm. I would hire this firm to represent us in the future if we ever have the need.

Date: a year ago

Review №14

Rating: 5

If you need help fighting for your children please reach out to the Shields law firm. They are very efficient. They are also very understanding. Everything was done promptly. Communication was 5 stars. I was very overwhelmed with this process but Andrea and the team was very supportive. Thanks so much Andrea I really appreciate you!!!!

Date: a year ago

Review №15

Rating: 5

So thankful for all of the help I received!!!

Date: a year ago

Review №16

Rating: 5

I am beyond grateful to have found Shields Law Firm. The level of professionalism, compassion, understanding that my son and I received was overwhelming in every good way! They are not only knowledgeable on the issues dealing with children who learn differently, but also treat you just like family. Attorneys Kevin Shields and Andrea Koch are heaven sent. Ms. Andrea was very patient, caring, compassionate and super super knowledgeable!! My son and I truly appreciate and highly recommend Shields Law Firm!!

Date: a year ago

Review №17

Rating: 5

I appreciate Kevin, Nicole, and Andrea for assisting me with options to help my child receive help. Their assistance and professionalism has given me confidence on taking my next steps. I appreciate their experience and would recommend them to anyone.

Date: a year ago

Review №18

Rating: 5

Our experience with the Shields Law Firm has been nothing but exceptional. We have a son who has been through the diagnostic process, and unfortunately, that whole ordeal has not gone well. We have had the school district do everything but help our son. In the process, we tried our best to work with them, but quickly we learned that they were only going to dot their is and cross their ts. The school district made it clear that their only interests were covering their liabilities, and my son was a problem, not a person. However, we have a friend who has a son with autism, and she knows the issues that arise when working with the school district. She recommended Kevin Shields. She said, if youre going to pursue legal action, you need to get Kevin Shields; his name alone will get their attention. She wasnt lying. From our initial conversation with Kevin and his legal team, we knew we were in the right place. They are indeed experts in their fields. The intake process we easy, and the first consult with Kevin was crucial to guiding us in the direction we needed to go to to help us get our son the appropriate care he needed. Suppose you are looking for an advocate for you and your family, someone who is well-versed in the law and who will genuinely fight for and be the voice for that person who needs it. The Shields Law Firm is what you need, and youre in the right place if youre reading this. Their reputation preceded them as the #1 law firm in Texas, and they have lived up to it.

Date: a year ago

Review №19

Rating: 5

I will definitely use Shields Law Firm again. Super pleased with the help and information that they gave us. Andrea Koch was a huge help for us!Thank you!

Date: 2 years ago

Review №20

Rating: 4

Date: 2 years ago

Review №21

Rating: 5

We recently needed to use the Shields Law firm. Wow, we completely didn t understand how uneducated we were as parents about the rights for our son until hiring them. They careful walked us through the processes, help us understand every step, and help us become empowered advocates for our son! Our only regret is that we didn t hire them much sooner! They always put our child s needs first. Our child s education is now on the right path due to all their help. They are amazing and we highly, highly recommend them, especially Andrea Koch! Sincerely Bill and Dawn Needels

Date: 2 years ago

Review №22

Rating: 5

Very much Appreciate the service I received from Shields Law Definitely recommended to all concerned parents regarding your child(ren) educational services and needs.

Date: 2 years ago

Review №23

Rating: 5

My family was extremely pleased with the services provided by Shields Law Firm and highly recommend them for anyone looking to resolve their concerns in a quick and effective manner. The firm is extremely knowledgeable and friendly. We had the pleasure of working with Andrea and Jennifer. Both made us feel our concerns were heard and they helped us meet our goal. Thanks Shields Law Firm.

Date: 2 years ago

Review №24

Rating: 5

In regards to protecting our special needs children, we should always have a solution to resolve any issues and Shieldss Law Firm provided that for my grandson. Andrea (Attorney) was spectacular and so was her assistant Nicee. Dont be discouraged from all paperwork that is needed to proceed. From the beginning to the end of the process Andrea (Attorney) was communicative. I would recommend anyone who is having problems with their special needs child in School or anywhere else. Would definitely use them again if I needed to.

Date: 2 years ago

Review №25

Rating: 5

Best choice I could have made to help myself and my daughter. Extremely caring and compassionate! I couldn t have done this alone, with the help of Andrea my daughter received everything she needed for me to feel safe with her returning to school! You can t go wrong trusting everyone in staff, they are here for you and your child #1!!

Date: 2 years ago

Review №26

Rating: 4

They could not help me with my law needs but they agreed to email me a list that could possibly appeal the way that the state of Texas is treating my disabled daughter. She has autism and ADHD, opposition defiant disorder, irritable bowel syndrome constipation and diarrhea, renal problems, hypercalcemia, and other issues...

Date: 2 years ago

Review №27

Rating: 5

We can t begin to say how appreciative we are to Andrea and Shields law firm for helping us though an incredibly difficult time. Andrea was the perfect balance for our family and we truly can t express how grateful we are. Recommend 1000 times over!!

Date: 2 years ago

Review №28

Rating: 5

My experience with Shields was beyond what I could have expected. Andrea and Jennifer were very responsive to messages and extremely supportive through the entire process. They told me exactly what to expect and walked me through every aspect. I will forever be grateful to them for getting my child the tools she needs to succeed. Because of them we began this school year already set up for success! I HIGHLY recommend their services. If you are on the fence about seeking legal advice just please at least message them, they are truly all about helping the client in whatever way possible. Thanks guys!

Date: 3 years ago

Review №29

Rating: 5

WE HAD AN EXCEPTIONAL EXPERIENCE WITH THE SHIELDS LAW FIRM. THEY WERE VERY UNDERSTANDING & WERE AN EXCELLENT HELP WITH OUR SITUATION. THEY ARE VERY RESPONSIVE WITH QUESTIONS & MSGS. THEY ALWAYS PRESENTED ALL THE OPTIONS AVAILABLE AT EACH STEP & WAS MORE THAN HAPPY TO EXPLAIN ANYTHING WE ASKED OR DIDNT QUITE UNDERSTAND. MR. KEVIN WAS VERY UNDERSTANDING & HELPFUL PRESENTING US WITH WHAT OPTIONS WERE AVAILABLE & HOW THEY COULD HELP. MS. ANDREA & MS. JENNIFER WERE AWESOME TO WORK WITH, EASY TO GET AHOLD OF THROUGHOUT THE WHOLE PROCESS & ASSISTED US WITH THE STEPS TO GET THROUGH ALL THE TWISTS & CURVES. WE WOULD HIGHLY RECOMMEND THIS LAW FIRM FOR ANY SPECIAL EDCUATION ISSUES YOU NEED ASSISTANCE WITH.

Date: 3 years ago

Review №30

Rating: 5

I couldnt be happier with the legal team or the outcome they produced with our student. I was hesitant to hire a professional, because I make it a point to be well versed in district policy and procedure. After hitting a good old boy wall, I was fortunate to find Shields Law Firm. Jennifer and Andrea were amazing to work with! We have struggled with districts for years....and now the struggle is over! If you think you may need legal assistance...you do. This is an excellent firm that is straight forward with their approach and keeps you appraised of all possible outcomes and remedies. We couldnt be happier (neither can our student)!

Date: 3 years ago

Review №31

Rating: 5

Date: 3 years ago

Review №32

Rating: 5

I was stressed, frustrated and felt hopeless trying to get the school administration to understand my daughters 504 accommodations. The Shield Law Firm, Andrea Koch and support staff delivered exactly the right pressure on the school administration in a calm and productive manner. The firm acknowledges the whole child and as result of dedicated and skilled knowledge on educational law ,Andrea Koch, at the Shield Law Firm changed my daughters education life for the better . They truly treated my child as if it was the firms child and the words grateful and thankful do not suffice . I cant wait to send them my daughters High School graduation picture and college admissions status. Thank God for this firm.

Date: 3 years ago

Review №33

Rating: 5

There are not enough superlatives to adequately express how incredible our experience has been with Shields Law Firm. We came to them in desperation, knowing only that we needed specialized legal help. Jennifer guided us from the very beginning and was completely candid about what we should expect throughout the process from getting to know each other, right up through mediation and beyond. Her knowledge and expertise gave us so much confidence and made what could be an extremely stressful situation into one where we felt comfortable and secure. Jennifer is a tenacious fighter while exuding integrity and professionalism. Not once did we feel worried that we would not get what was best. We are forever grateful. Do not hesitate to entrust Shields Law with your childs future.

Date: 3 years ago

Review №34

Rating: 5

I cant say enough about Jennifer and everything that she did to help my son get the services and support he needed. Her guidance and support gave me the confidence I needed to stand up to district and fight even harder for my son. Her help and support enabled my son to get the support and services that he needed plus more. Im so thankful for Jennifer and recommend her services to anyone looking for an attorney.

Date: 3 years ago

Review №35

Rating: 5

Jennifer and Kevin and the team at Shields Law Firm are wonderful people and effective advocates for children. They did a great job and delivered positive results. Thank you!!

Date: 3 years ago

Review №36

Rating: 5

I will forever be grateful for Jennifer and Kevin. Because of them my son is getting the help he needs. Jennifer was always right there anytime we had a question. Weve been in touch a few times after everything was settled, just to make sure everything is still going good.

Date: 3 years ago

Review №37

Rating: 5

The staff is VERY friendly and knowledgeable. They keep you informed on your case and are more than willimg to answer any questions you may have. I would recommend this firm for your educational legal needs.

Date: 3 years ago

Review №38

Rating: 5

My experience with Shields Law firm has been amazing. Our attorney assigned, Mrs. Swanson provided my family with the tools we needed to advocate for our son, and helped us navigate the sometimes-treacherous school system that at times has been so confusing, unfair and frustrating. When I first needed someone who would listen and provide me with the appropriate and ethical ways to respond to finally get the help we needed, Mrs. Swanson went above and beyond! We will forever be grateful for all the help received from your law firm and most of all Mrs. Swanson. Thank you will always be an understatement for how grateful we will always be.

Date: 3 years ago

Review №39

Rating: 5

Highly recommended to us and they did not disappoint. Jennifer is incredibly professional while simultaneously compassionate. Her passion for her craft and for the rights of special needs students is unmatched. We will not hesitate to utilize this firm if the need transpires again as we are extremely grateful!

Date: 3 years ago

Review №40

Rating: 1

They never got back to me

Date: 3 years ago

Review №41

Rating: 5

We highly recommend Shields Law firm. They are an extremely knowledgeable and experienced law firm. My wife and I reached out to Shields Law firm when we were having issues with our child s school. We felt our child was being discriminated against because of a possible disability. Although we did not have a diagnosis of something that was wrong. My wife and I knew our child wasn t getting the proper help from the school. Our child was many levels behind in reading and struggling with his behavior, yet the school was unable to find anything wrong or provide us with answers that were satisfactory as to why our child was performing so poorly. Not only was our child struggling in school, the administration was treating us and speaking to us very badly. Feeling hopeless and discouraged we decided to hire Ms. Jennifer Swanson. We met with Jennifer at her office and shared with her what we were going through with our child s school administration. She was very understanding and compassionate towards our needs. Jennifer is a former special education teacher and very knowledgeable of Texas Education Laws as well as with the inner workings of education system and how to deal with school administration as well as school districts. After hiring Jennifer it completely leveled the playing field for us, we were no long being mistreat by the school administration. Jennifer help us understand our rights and informed us of our options. Jennifer always gave us multiple options in regards to how we wanted to handle the situation. She is extremely experienced with the processes in dealing with the school, Jennifer was always three steps ahead of whatever the district was throwing our way and had options ready for each scenario. After Jennifer stepping in to help us deal with the school, we were able to find a diagnosis for our child and have accommodations put in place. After Jennifer attending two meetings and coaching us on how to handle the school there has been a 180 degree turn around in the help that our child is receiving and also how the school speaks and treats my wife and I. We are so glad we decided to hired Shields Law Firm, we don t know where our child would be if not for Jennifer s knowledge, help and understanding. Jennifer Swanson genuinely cares for children and their wellbeing.

Date: 3 years ago

Review №42

Rating: 5

My experience with the firm is nothing short of stellar. They are all so impressive and diligent in their work. They are super responsive and an amazing resource for a special education parent. I have complete trust in their guidance as they are a wealth of knowledge. I recommend Kevin, Jennifer and Devin to any special education parent who needs support or help navigating through the special education process.

Date: 3 years ago

Review №43

Rating: 5

The staff at Shields Law firm are a good balance of professional and personable. Had a great experience during our professional engagement.

Date: 4 years ago

Review №44

Rating: 5

Jennifer was amazing. She worked with us to get the help we needed. Very knowledgeable and understanding.

Date: 4 years ago

Review №45

Rating: 5

I am so grateful for Jennifer and Kevin. What a phenomenal law firm! They are compassionate, professional and attentive, to say the least. I was so relieved to find someone that I know is there and knowledgeable in the area of special education. They made me feel validated and gave me a sense of peace that I really needed. It s so good to know that as parents, we aren t alone and that there are people who care about our kids and their best interest when we are faced with school personnel that don t. I wouldn t think twice about seeking out Kevin and Jennifer for their legal counsel. Thank you for what you do and for being a light at the end of the tunnel for parents who have children with special needs!

Date: 4 years ago

Review №46

Rating: 5

From day one Jennifer and Kevin were honest and compassionate and that continued throughout the entire process. It was comforting knowing we had them in our corner with our child s best interest in mind and personally felt we had the best of the best when it came to representation. I have no doubt we we made the right decision in choosing Shields Law Firm!

Date: 4 years ago

Review №47

Rating: 5

We are so grateful for how Shields Law Firm represented our son and handled our case. They are very professional and truly care about the families they work with.

Date: 4 years ago

Review №48

Rating: 5

Jennifer was fantastic! She was very professional and knowledgeable. Our 504 meeting with the ISD s General Counsel was difficult but she kept her wise kind tone but inserted excellent questions, which left the other side scratching their heads! Her presence helped us tremendously! Don t hesitate to ask Kevin and Jennifer to help you!

Date: 4 years ago

Review №49

Rating: 5

Working with Shields Law Firm completely turned our experience with public school around. They gave us the tools we needed to advocate for our son, and helped us navigate the sometimes treacherous school system. We needed someone who would listen and know appropriate and ethical ways to respond to finally get the help we needed. Well forever be grateful for this firm.

Date: 4 years ago

Review №50

Rating: 5

Both Jennifer and Kevin provided great insight to the laws as well as representing our student to get what was best for him in all aspects of his education.

Date: 4 years ago

Review №51

Rating: 5

We had an incident with our daughter s school, regarding her IEP implementation and I found this firm through google search. The first and most coolest attribute that popped out at me was that the attorneys, Kevin and Jennifer were former educators, with Law degrees! WE WERE SOLD!!! Our Consultation with Jennifer just sealed the deal. She was NATURALLY empathetic, she had a silent but tenacious spirit, she took thorough and precise notes and we were comfortable enough to put our daughter s situation in her hands. To simply put it, if you re needing a firm that will fight for what is right in your child s school and FOR your child, look no further. Your search stops here.

Date: 4 years ago

Review №52

Rating: 5

They are amazing Attorneys, with compassion, care, and they made us feel like we were important to them. I would recommend them to anyone needing representation in this area. They are professional, courteous, theyre just great people.

Date: 4 years ago

Review №53

Rating: 5

Very professional and responsible. Would definitely recommend...

Date: 4 years ago

Review №54

Rating: 5

Kevin and Jennifer are the saviors you need when protecting the rights of your child are in order. Their professionalism, pricing and commitment to excellence in legal matters sets them apart from other firms. I specifically worked with Jennifer and her precise attention to detail kept everyone in accordance with the law. Shes sharp in the best way possible. Rest assured that they will protect your family. I appreciate them.

Date: 4 years ago

Review №55

Rating: 5

Professional, prompt and knowledgeable!

Date: 5 years ago

Review №56

Rating: 5

This Law Firm was easy to communicate with. Their response to my emails and phone calls was within the same day. They were friendly and wanted to make sure I had all my questions answered. Ive had difficulty navigating the Special Education journey as a parent, but their guidance made things less complicated. I would definitely recommend them to other parents struggling.

Date: 5 years ago

Review №57

Rating: 5

Very knowledgeable attorneys, would highly recommend for any special needs case.

Date: 5 years ago

Review №58

Rating: 5

I was very pleased with Mr. Shields, Mrs. Swanson they were very professional, transparent. I really appreciated their honesty! Always maintained a communication to allow me to have a peace of mind of what was to be expected and status update with my childs case. Mrs. Swanson made me feel comfortable I didnt feel judged as a parent. If you have a special needs child I recommend there services to the fullest :)

Date: 5 years ago

Review №59

Rating: 5

Kevin and Jennifer are so knowledgeable. They are both honest and truly care about getting the best results for their clients. I would recommend them to anyone.

Date: 5 years ago

Review №60

Rating: 5

I am very happy with the information and assistance I was given by Mr. Shields! Thanks

Date: 5 years ago

Review №61

Rating: 5

Very attentive and called me back quick and responded to all my questions thank you

Date: 6 years ago

Review №62

Rating: 5

We retained Kevin to help with a case with my sons school district. He was clear, logical, and easy to work with. His experience showed as we would not have had the favorable resolution had we not had Kevin on our team. We are very satisfied with his performance and the eventual outcome.

Date: 6 years ago

Review №63

Rating: 5

Kevin an Jennifer were great to work with they are very honest an caring. It was a pleasure to get to know them. They worked hard for what was best for my family. They also explain in details everything an answer all your questions.

Date: 6 years ago

Review №64

Rating: 5

Kevin helped me so much through out this process . I am very happy with how everything is coming together and will recommend him to ANYONE needing legal help .

Date: 6 years ago

Review №65

Rating: 5

Kevin and his team are very knowledgeable. Would recommend to anyone looking for a special education attorney.

Date: 6 years ago

Review №66

Rating: 5

Mr. Shields is a very knowledgeable lawyer. He works passionately and with dedication to find the best solution for your situation. I highly recommend him for any legal issue that you may have. In addition, he is a great person with a big heart.

Date: 6 years ago