The Home Depot

12730 W Lake Houston Pkwy, Houston, TX 77044, United States

The Home Depot

About the Company

rating: 4.1

The Houston, TX Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Houston, TX. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today!

Categories

  • Home improvement store
  • Appliance store
  • Bathroom supply store
  • Cabinet store
  • Hardware store
  • Lighting store
  • Paint store
  • Rug store
  • Tool store
  • Window treatment store

Contact Information

Phone: +1 346-312-4600

Website: https://www.homedepot.com/l/Summerwood/TX/Houston/77044/1832?emt=MSGMBGoogleMaps

Address: 12730 W Lake Houston Pkwy, Houston, TX 77044, United States

Working hours
  • Sunday: 8 AM–8 PM
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM

Photos

Reviews

Review №1

Rating: 4

It s often hard to find help when needed but today Mr. Ken saw the perplexed look on my face after trying to get an associate to assist me with retrieving a trimmer that was locked away. The moment I gave up and proceeded to leave he came to my rescue. Thank you Ken for your awesome customer service. Wish there was more like you.

Date: a day ago

Review №2

Rating: 5

Date: a day ago

Review №3

Rating: 5

I always like going to homedepot,

Date: 4 days ago

Review №4

Rating: 1

They never have people to help , takes 30mins to an hour to find someone to drive forklift . Always has one register open. Its more of a chore to go here than anything

Date: 4 days ago

Review №5

Rating: 1

Bought a dryer from this store (in store from an associate) he had to order it for us to be delivered. Said if damaged or not what we want return in 48hrs to store. 2 weeks later it was delivered it was not as described the delivery driver (3rd party driver - Not employee of Home Depot) said I would have to bring back to store I bought it from. Went to the store tonight 24 hours after receiving I was informed by the Asst. Manager that Home Depot doesn t take any appliance back once purchase you need to call a manufacturer and sense it was bought online I couldn t . I then said I did not buy online and my receipt shows an in store purchase I understand you had to order but this was a one on one employee and customer transaction. She then said she could take it back but would cost me a %20 restocking fee!!! I was very upset you can imagine $80.00 I just lost because of made up (I bought online) when I purchase at store so I said fine just give me my money charge me whatever . She then says I can t never mind would have to call corporate it to be able but that can take up 48 hours my fiancée then told the asst. manager to go ahead a call . We waited ahead got on phone talking very low to whom ever is on the other line to then about 6 mins later said ok it s done sign here I got you a refund . They took an additional $86.66 for restocking .. which is ridiculous Big red flag is that she open closed register and then receipt said $86.66 (cash) on the refund I didn t receive any cash She told me this was the restocking fee I have a Home Depot credit card and business account (spend thousands on) with Home Depot as for them they will be canceled (both) and Lowe s will be my store 100% moving forward .. Asst. Manager - F Customer Service - F Overall never wanted to help me . I spend thousands in Home Depot and you lost an overall customer Do not recommend Home Depot as a whole and for the ones that no matter what they help your needs I do not recommend this store Hope corporate looks into why my receipt said cash on refund when I never received that. And investigates this store as a whole and its managers towards customers

Date: 6 days ago

Review №6

Rating: 5

I shopped here today. And Mrs Tesha hospitality was outstanding. Thanks Tesha for the uplifting words and the patients you took with me.

Date: a week ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 1

Very bad customer service

Date: 2 weeks ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 5

Date: 2 weeks ago

Review №12

Rating: 5

Date: 2 weeks ago

Review №13

Rating: 5

Date: 2 weeks ago

Review №14

Rating: 1

2 days in a row of product that is missing or incorrectly packaged, it takes so much time to keep driving back to the store and switching product out.

Date: 3 weeks ago

Review №15

Rating: 1

This place is 100% a waste of time. Order from Amazon!!! Their staff does not care if they make a sale or not. Every time I try to buy local I get so aggravated, because they have nothing I need. And the place is so disorganized. This was my last trip to this place. Wonder why big box stores are slowly failing. Visit this place and see first hand. 9/6/24 do not purchase any appliances from this place. I tried to make an online purchase of a dishwasher. That went fine, until their crew arrived and said they can t do it. We re talking 3 connections for a dishwasher. I was the last house on their route. I can only assume they were tired. So now Home Depot has a dishwasher with miles on it. They got to take it back to the store. I swear, I try to hit the easy button and get burned every damn time. Never again with this dump. I don t care how close they are.

Date: 4 weeks ago

Review №16

Rating: 4

As good as can be expected

Date: a month ago

Review №17

Rating: 5

Employees were helpful and knowledgeable.

Date: a month ago

Review №18

Rating: 5

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 5

This is the nicest Home Depot Ive been in. I found the item I was looking for in just a couple minutes. The staff is pretty helpful too.

Date: a month ago

Review №22

Rating: 5

Great

Date: a month ago

Review №23

Rating: 5

Daniel & Fred were amazing! We got in and out within 10mins with our toilet purchase. Daniel & Fred were able to get the toilet in the back of our car in the blink of an eye. Truly the Most Amazing Employees Ever!

Date: a month ago

Review №24

Rating: 2

Home depot has changed, theirs no one has any knowledge about anything. Its just a brunch of kids working there.

Date: a month ago

Review №25

Rating: 1

I recently visited home depot and the store itself is fine, but there is concern for these behavior of some of the female employees. It was quite obvious they are going out of their way to flirt with my partner smh

Date: a month ago

Review №26

Rating: 5

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 5

Date: 2 months ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 5

You always find what you are looking for

Date: 2 months ago

Review №31

Rating: 5

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 3

All good till you enter the darkest parking lot in the city. Lot is always trashy too. Nobody seems to clean it.

Date: 2 months ago

Review №34

Rating: 5

Date: 2 months ago

Review №35

Rating: 3

Date: 2 months ago

Review №36

Rating: 5

Date: 2 months ago

Review №37

Rating: 4

Its a good store, but Evrtything is Locked up and its not easy to get any one to help. Check out lines are not organized, people just come at it from every angle, and people at the front dont even help out to form the line for more efficient check out process.

Date: 2 months ago

Review №38

Rating: 5

Bought a refrigerador, great services, definitely recommended

Date: 3 months ago

Review №39

Rating: 5

Date: 3 months ago

Review №40

Rating: 4

Date: 3 months ago

Review №41

Rating: 3

Still difficult to find an associate

Date: 3 months ago

Review №42

Rating: 3

The ONLY reason Im not giving zero stars is because of the nice check out girl. If it wasnt for the nice employees. This store would lose alot of business. The entire wood/lumber section is absolutely trash. They are charging $50+ for a sheet of MDF and this is how they are stored and sold. They all have been wet and they are all broken on the edges. And anyone knows that once mdf gets wet, it swells and its garbage after that.

Date: 3 months ago

Review №43

Rating: 5

Great place

Date: 3 months ago

Review №44

Rating: 5

Date: 3 months ago

Review №45

Rating: 5

Date: 3 months ago

Review №46

Rating: 4

Date: 3 months ago

Review №47

Rating: 5

Chris at 12730 W Lake Houston Pkwy assisted me in the Electrical section, and he understood immediately the product I described, which was a Wi-Fi Extender. Christ went straight to the area and gave me the correct size I needed. Thank you for having this employee who displayed expertise and knew his products. Most importantly, Chris had excellent interfacing skills and always had a big smile. Chris, thank you so very much...you were a delight in all areas.

Date: 3 months ago

Review №48

Rating: 1

Went to this location to get 10 bags of Mulch. Called the main number to get assistance in grabbing the bags only to be told that no one was available in the Garden center to help me. So pissed finally getting all bags loaded 30 mins later. Went to the checkout in Garden. That young man Fred went above and beyond to ensure he found someone to load the bags in my truck. Nick showed up and apologized for the wait and began to load the bags. Now take in mind that s not the department he works in. Whom ever does the scheduling at this location no longer needs a job. As a store manager it s known that you should have at least 3 people per department to close. I m very upset. To the young men that helped me. I thank you both. Your customer service is greatly appreciated. Store Manager you need to be retrained.

Date: 3 months ago

Review №49

Rating: 1

There is a termite infestation in the western red cedar fence pickets at this Home Depot location. Staff were notified, but they chose not to do anything. If you are buying fence pickets, make sure to look them over closely to ensure your home is protected.

Date: 4 months ago

Review №50

Rating: 1

Seriously, dont ask for help just go climb the shelves. We needed some help to get some totes down from a 3rd level shelf. Went to customer service, they called someone to help. Waited in the aisle and when an associate showed up, we were told they were busy with complicated orders and someone would eventually help us. Why did they even bother showing up? While waiting for 15 minutes for someone to help, I find the same associate gabbing at the front talking about their complicated order to others. Someone did show up after while, used a forklift to get the totes down and we checked out. It would have been faster to drive to the Humble location and get them ourselves.

Date: 4 months ago

Review №51

Rating: 5

Date: 4 months ago

Review №52

Rating: 2

OMG, they take forever to send someone to help you with anything. Ive been here lots of times, and its always the same thing. The last time I came here was to get some stuff for my bathroom sink. There was no one around, so I headed over to the registers to ask for help. The lady paged the associates on the speaker to ask for assistance. She told me someone would be with me shortly. So I returned to the aisle and waited for 5, 10, 15 minutes. No one showed up. I told the same lady about this, and she paged the associates again. Finally, someone came after 5 minutes only to tell me they didnt carry what I was looking for. This is ridiculous. I dont know if theyre short-staffed, but they always make you wait for a long time.

Date: 4 months ago

Review №53

Rating: 5

Date: 4 months ago

Review №54

Rating: 4

Nice store compared to other ones

Date: 4 months ago

Review №55

Rating: 5

Date: 4 months ago

Review №56

Rating: 1

Ordered 12,000 in appliances only for the installers to scratch them and damage the dryer vent in the install , I will take my business down the street to lows now that I have to repair the pipe they bent out of wack and the hook up they split down the middle and stuck tape over. Never buy any appliances from here unless you want them destroyed and improperly installed.

Date: 4 months ago

Review №57

Rating: 4

Date: 4 months ago

Review №58

Rating: 4

Nice store but no automatic veteran discount.

Date: 5 months ago

Review №59

Rating: 5

I am delighted to share my recent shopping experience at your location at 12730 W Lake Houston Pkwy, Houston, TX 77044 in the Summerwood area. This visit stood out remarkably due to the exceptional service provided by an employee named Robert. While there were others in the store that were accommodating, Robert demonstrated an exemplary level of assistance. He not only guided me to the exact lightbulbs I needed but also exhibited remarkable patience and understanding as he clarified the nuances between voltage and wattage, which I initially found confusing. His expertise was evident as he navigated effortlessly to the products I sought. Moreover, his demeanor on a busy Sunday morning was nothing short of pleasant and reassuring. Its employees like Robert who enhance the shopping experience, reflecting the high standards of customer service that one hopes to encounter. My sincere thanks to Home Depot for employing individuals like Robert, who truly understand the value of customer care.

Date: 5 months ago

Review №60

Rating: 5

Love this home depot

Date: 5 months ago

Review №61

Rating: 5

Date: 5 months ago

Review №62

Rating: 5

Date: 5 months ago

Review №63

Rating: 1

I came in today looking for 2 pieces of stuff , one item was on the very top shelf needed someone to get it down , I found a nearby employee I asked for assistance to get the item down from top shelf , the guy kept questioning my knowledge. Acting like just because I m a female it s okay to question my knowledge , kept insultingly made it seem I didn t know absolutely anything , didn t even get what I asked for down , I had to go back to the front to ask someone to send a manager , took them 15 mins to do so , and when a manager came come to find out , it s the same guy who kept insulting my knowledge. When I came in asking for something I did not ask you to insult me , I m asking you to do your job and plain & simple get my item down from the very top shelf . Horrible management. I recommend you guys find new management because the one you have now is incredibly rude , insulting & does not do their jobs. Had me in the store for a little over an hour just to grab 2 items to go. No more than that. A hour trip should have taken me only 15-20max mins to get in and out. And this is given the store was NO WHERE NEAR BUSY. I won t be coming back here. Find new management for the sake of people.

Date: 5 months ago

Review №64

Rating: 5

Juan that worked in the gardening dept on today, was a great help to me. I had several items that I was searching for he anticipated my needs just by observation without me asking and looked each one up patiently on his inventory machine without complaint. Good customer service is hard to find and I m so appreciative of it when it s given freely and genuinely. And to top it off on my way out I saw him again and he asked if I would like help unloading my cart. I am very enthused by his eagerness to help each customer. Please, please reward him for his abilities in customer relations and otherwise. It s well deserved.

Date: 6 months ago

Review №65

Rating: 4

Date: 6 months ago

Review №66

Rating: 4

Close to home convient

Date: 6 months ago

Review №67

Rating: 5

Supplies are always stocked, the team is always helpful, and I like the BBQ vendor that s there on Sundays.

Date: 6 months ago

Review №68

Rating: 4

Date: 6 months ago

Review №69

Rating: 5

Date: 6 months ago

Review №70

Rating: 5

Date: 6 months ago

Review №71

Rating: 5

Date: 6 months ago

Review №72

Rating: 5

Date: 6 months ago

Review №73

Rating: 5

Date: 7 months ago

Review №74

Rating: 5

Everyone in the tool rental area were kind, considerate, and compidant everything you could ask for !!! May they be blessed for their kindness !!!

Date: 7 months ago

Review №75

Rating: 5

What a nice home depot!

Date: 7 months ago

Review №76

Rating: 5

Clean store, glad I live nearby this home depot because its definitely the best one in North East Houston!

Date: 7 months ago

Review №77

Rating: 5

Mr Alan in plumbing was fantastic. He made my issue his issue until he solved it. Great customer service!

Date: 7 months ago

Review №78

Rating: 5

i went to lumber and there was a girl there believe her name is Stephanie. She has great customer service 10/10 , she saw me having trouble with the wood (7 months preggo) & she helped me !! Thankyouu so much you made my trip to homedepot easy and fast ! God bless you

Date: 7 months ago

Review №79

Rating: 5

Special thanks to Ebonie for all her help. Her customer service is 10/10! She is very knowledgeable of everything and made it very easy to order my appliances. Not to mention she is the sweetest Thanks Ebonie, your kindness was truly appreciated!

Date: 7 months ago

Review №80

Rating: 1

Poor customer service. We knew exactly what we needed upon arriving, took over an hour for an employee to retrieve the items off the top shelf.

Date: 7 months ago

Review №81

Rating: 5

Kenya the supervisor in the flooring department exceeded my expectations. She helped me remove the confusion concerning my vinyl floors for our business location in Houston. Great customer service, patience and loads of knowledge. I was able to place my order and even get the amount of flooring for my budget. Thank you so much Kenya and the entire Home Depot team for assisting me. I am so grateful and love coming to this location. If you are looking to upgrade to upgrade your floors please go see Kenya and the team in the flooring department. You will be treated very well here. Blessings

Date: 7 months ago

Review №82

Rating: 5

This Home Depot is always busy when I visit,the store is always clean and most of what Im looking for is available. I would like to see them make it to where getting keys cut is a simpler process. Compared to Lowes where it doesnt require any customer employee interaction. On this trip an employee who is skilled in key cutting was in the immediate area so there was no long wait.

Date: 8 months ago

Review №83

Rating: 4

Its clean other than the cashiers its hard to find someone to help you,I almost walked the whole store looking for some one to help

Date: 8 months ago

Review №84

Rating: 5

Today i went to pick up an order this young man who works for Homedepot he was very helpful if al men were like him who take there job seriously . United states would be a better country with men who love and enjoy doing there job. Thank you mister Zak and keep up the good work i give him 10 .

Date: 8 months ago

Review №85

Rating: 5

Zack helped us with our order his awesome he even helped us load the generator we need more people like him who do there job and go beyond to help people . His great I give him a 10

Date: 8 months ago

Review №86

Rating: 5

I picked up some stain for an art project and got all the help I could ask for. The paint dept is incredibly knowledgeable and helpful. They didn t understand I was using this for a painting and listened to me carefully while I explained the project. They got me what I needed and the painting turned out great!! See more on my insta!! TimothyMichael2336

Date: 8 months ago

Review №87

Rating: 5

Front desk is very helpful!

Date: 8 months ago

Review №88

Rating: 5

Date: 8 months ago

Review №89

Rating: 1

No open registers, just self checkout. Do NOT use Home Depot for hire contract work. They left half-inch gaps in my grandmothers new door and frame. They refused to correct the issue, stating the contractor was not their employee even though they assigned the contractor to install their door.

Date: 8 months ago

Review №90

Rating: 4

Very busy, still moving everyone thru checkout. Got help from 2 employees. Both knowledgable & friendly.

Date: 8 months ago

Review №91

Rating: 3

Date: 8 months ago

Review №92

Rating: 3

Date: 8 months ago

Review №93

Rating: 5

Date: 9 months ago

Review №94

Rating: 3

Date: 9 months ago

Review №95

Rating: 5

Date: 9 months ago

Review №96

Rating: 3

Poor service, poor variety of plants compared to Lowes. This is usually my go-to place.

Date: 9 months ago

Review №97

Rating: 5

My favorite store

Date: 9 months ago

Review №98

Rating: 5

Date: 9 months ago

Review №99

Rating: 5

Date: 9 months ago

Review №100

Rating: 5

Been shopping here for the past five years. Staff are friendly and helpful (though on occasion it has been a little hard to find one when I couldnt find an item). They are good about taking returns when I buy the wrong parts. Self checkout is easy, so you dont have to wait in line for a cashier. The main aisle gets a little crowded with all their promotional displays, but I dont mind much since I like to look at tools... Our favorite thing is the FREE kids workshop on the first Saturday of each month. The staff for the kids workshops are great! Great opportunity for the kids to learn basic building skills like hammering, using a screwdriver, and following the instructions. And my kids love to collect the pins they get when they complete the project.

Date: 9 months ago

Review №101

Rating: 1

If youre a veteran or are in the service. Their military discount doesnt work anymore without the app or their going to say its a commodity now and they dont give discounts on that.

Date: 9 months ago

Review №102

Rating: 5

Fast check out and always have what you need when you need it

Date: 9 months ago

Review №103

Rating: 4

Date: 9 months ago

Review №104

Rating: 5

Henry Vaughn greeted me with a bright smile and immediately offered me assistance! He explained all about my tool rental process and went above and beyond to accommodate me. I will definitely be back.

Date: 9 months ago

Review №105

Rating: 1

Girls in front at the pros member are lazy and the cashier were literally on there phone homework needs to fire them if I could 0 stars stay away from this home depot

Date: 10 months ago

Review №106

Rating: 5

Love it everyone there is so friendly and helpful even this one young man CT.

Date: 10 months ago

Review №107

Rating: 5

The Home Depot is a place where you can purchase just about any tool or part needed to fix just about anything in your home or business. It is the best hardware store around.

Date: 10 months ago

Review №108

Rating: 5

Date: 10 months ago

Review №109

Rating: 5

Had want I needed to complete the job. Fast check out lane and cashier was awesome.

Date: 10 months ago

Review №110

Rating: 5

Best Home Depot location in the area.

Date: 10 months ago

Review №111

Rating: 5

Date: 10 months ago

Review №112

Rating: 2

Rented a drain auger. Broken attachments. I had it for 2 of the 4 hours. Staff wasnt rude, but it kept tripping my exterior outlet. In return, management said if worked on their outlet, I wouldnt receive a refund. Waste of 67$. Just call a professional service to save yourself a plumbing headache again staff wasnt rude, but frustrated with equipment.

Date: 10 months ago

Review №113

Rating: 5

A lot of products

Date: 10 months ago

Review №114

Rating: 5

Date: 10 months ago

Review №115

Rating: 5

Date: 10 months ago

Review №116

Rating: 3

Date: 10 months ago

Review №117

Rating: 5

Great place

Date: 10 months ago

Review №118

Rating: 4

Just great

Date: 10 months ago

Review №119

Rating: 5

I arrived just before 8AM on a Sunday to avoid the crowds and was in/out in under 5-minutes. My only pet peeve is that most registers are self checkouts, but that seems to be the new normal nowadays. The store is always clean and aisles are maintained w/ merchandise.

Date: 10 months ago

Review №120

Rating: 5

Date: 10 months ago

Review №121

Rating: 5

Date: 11 months ago

Review №122

Rating: 4

Date: 11 months ago

Review №123

Rating: 3

In-Store experience: They need to hire more staff who have some working knowledge on things that they sell. They don t need to be experts, but enough where they can provide some guidance or lead you to the right aisle or item. But we appreciate that they are courteous and respectful. Online experience: They don t want to honor price-match and made it difficult to have one. Poor online customer service.

Date: 11 months ago

Review №124

Rating: 1

Self check out sucks!!

Date: 11 months ago

Review №125

Rating: 5

Date: 11 months ago

Review №126

Rating: 1

Incompetent idiots and that is putting it nicely. 4 years later and no change.

Date: 11 months ago

Review №127

Rating: 1

Just avoid. It s taken 3 attempts and I m still being told it ll be another 8 days until I have my money back for a cancelled order that I did not deliver. 3 weeks for a refund due to snags that seem to keep happening. Seriously buy elsewhere

Date: 11 months ago

Review №128

Rating: 5

First off thank you Emily and Kat you got me in and out so expeditiously with great customer service. I love the energy and you girls keep up the good work #weputmentoshame #girlpower Thank you home depot for having all my needs you guys always come through withe come through. I it here

Date: 11 months ago

Review №129

Rating: 5

Date: 11 months ago

Review №130

Rating: 5

Ive been a loyal customer at the Home Depot Summerwood location for about a year now, and I cant emphasize enough how wonderful my experiences have been. The cashiers on duty during the workweek are not only nice and professional but also exceptionally courteous and helpful. They consistently go the extra mile to assist customers like me. Shanda and Erika are shining examples of the superb service Ive come to expect at this Home Depot. Their dedication, patience, and positive demeanor make this store my top recommendation for anyone seeking home improvement needs. I look forward to my next visit with full confidence that Ill receive outstanding service.

Date: 11 months ago

Review №131

Rating: 5

Date: 11 months ago

Review №132

Rating: 5

Date: 11 months ago

Review №133

Rating: 5

One of my faves

Date: 11 months ago

Review №134

Rating: 5

Good choice

Date: 11 months ago

Review №135

Rating: 3

Seems more often than not, they have more aisles and areas that are blocked off and unaccessible than they do open and ready for shoppers.

Date: 11 months ago

Review №136

Rating: 5

Date: 11 months ago

Review №137

Rating: 5

I don t usually have a bad experience at Home Depot. But last week I was dreading going into the paint department because I wasn t sure if I was going to be able to get the help I needed. Luckily, Seth was working that night, and was so professional, knowledgeable, helpful and courteous. I had to send him a shout out.

Date: 11 months ago

Review №138

Rating: 5

I d like to give praise to a summer wood Home Depot employee at store 1832 .His name is Chris Cervantes .This young man is the greatest example of dynamic customer service . I am a marine wife of a disable vet . I was in look of a storage building to make room in garage to store medical equipment as my husband was going thru hospice that day .Chris helped me first with Home Depot storage but it didn t fit my need,but he didn t give up and suggested another company.He was so kind and informative on the information .Now note I ve been trying for a year to find one and Lowes refused to help me or even go online to help me . But Chris took time to explain it to me a senior . He didn t know I had a bad morning trying to deal with hospice for my husband .But he helped me purchase a building. He answered my questions and just was the best experience I had that day by him giving detail to the need of a customer. I would ask you recognize this young man he great for your business and will go far for your company.If I still had my retail business I would hire him and let him train others his skill then I d make him a supervisor .Thank you for such great people like Chis in your store . Mrs T .Charles

Date: 11 months ago

Review №139

Rating: 5

Definitely recommend shopping here everyone (employees)were super friendly.

Date: 11 months ago

Review №140

Rating: 3

Date: 11 months ago

Review №141

Rating: 1

No way to get my materials

Date: a year ago

Review №142

Rating: 5

Alba and Arva were THE SWEETEST and also most professional!! I needed to return a bunch of stuff that took about an hour to get all processed and they were so patient! :)

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 4

Date: a year ago

Review №145

Rating: 3

Was there to get tires. And some blades.

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 4

Good service and good materials for household needs and projects.

Date: a year ago

Review №148

Rating: 1

I ordered a tool online, they said I was going to get it in 2 days...8 days had pass and dont have my tools yet...they keep changing the deliverie date...I should have order from amazon.

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 4

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 1

Tried to purchase tools that where locked up. Asked for assistance several times. No one ever came to help. This is the second time at this location , somethi g like this has happened.. I guess socializing and checking your phone is more important than a sale.

Date: a year ago

Review №153

Rating: 4

Had to return a pressure washer. The ladies at the return station was really great.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Everything you need for your home will be found here. Excellent.

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Good

Date: a year ago

Review №158

Rating: 4

Date: a year ago

Review №159

Rating: 4

Always full of people but hard to find someone to help you when you need it .

Date: a year ago

Review №160

Rating: 3

Date: a year ago

Review №161

Rating: 5

I got what I needed

Date: a year ago

Review №162

Rating: 5

Well what can I say about this place...I practically live here...I come about 3 times a week. This is one of the many projects. But I can say wished the employees would be a little more helpful at times.

Date: a year ago

Review №163

Rating: 4

Date: a year ago

Review №164

Rating: 4

Date: a year ago

Review №165

Rating: 1

So i literally just left this store and I m extremely disappointed . Upon walking in i greeted by a few store employees which was great but once i got in trying to gather the items i needed It was like everyone went ghost. I was trying to find some wood to construct a rack . I kind of figured out what i needed but needed some wood to be cut. No one in sight. I even asked a worker if she could get someone to come over and i waited and waited and nobody came. I swear i was in the store 30-45 minutes and just decided to leave. I don t know if this location is short staffed but y all need to work on customer service

Date: a year ago

Review №166

Rating: 5

It couldnt be better, you get it all

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 4

Just stopped in. Great service, very surprised after all of the Home Depot s I have been to across Texas. This one here I would go out my way just to shop here.

Date: a year ago

Review №169

Rating: 1

Valen vergha they never have people in the paint solutions area always wasting my dam time

Date: a year ago

Review №170

Rating: 5

They had what I needed and none of the other stores had it in stock.

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 5

For once a home depot that helps and is available

Date: a year ago

Review №173

Rating: 1

If I could give 0 stars I would. We were told free delivery and installation on a dishwasher so we went home to get exact measurements drove back to the store and was then told $180 for installation and the guy that told us free installation just looked at us and said I could have been wrong. We went somewhere else!

Date: a year ago

Review №174

Rating: 5

They offer military discount 10% but you have to register online. Clean location

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 5

Good place to go for you yard needs!

Date: a year ago

Review №177

Rating: 4

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 4

Date: a year ago

Review №181

Rating: 5

Very professional and always great customer service.

Date: a year ago

Review №182

Rating: 5

Excellent work and the workers are very good

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 5

I came here after literally wasting over 1 hour waiting at the Market Street Home Depot... It was absolutely impossible to find someone that knew how to go into their computer system and place a custom window order!?! I finally gave up on the Market Street location and made the drive here... It was spectacular! I walked in, quickly found a worker that was friendly and knowledgeable. I got my custom windows ordered without any hassle! I couldnt be happier. thanks!

Date: a year ago

Review №185

Rating: 5

Practically live here Monday Thu Friday

Date: a year ago

Review №186

Rating: 1

I was at the store Im a pro I found a tub I was with my customer an I was gonna buy it I had pickup everything for my project an races customer service in both end of line tub had crack and was told I was getting 75$off from a employee and at line was deny told 50$ is not about the money I was embarrassed infront of my customer made me look bad after I spend 1000$ of dollars here an everyday homedepo manager should be fired I had post a pick about this issue Hispanic Not f friendly

Date: a year ago

Review №187

Rating: 4

Theyre helpful and usually have what Im looking for

Date: a year ago

Review №188

Rating: 1

Awful experience at the paint counter. The young-ish, AA associate was rude, entitled and, quite frankly, not as smart as he believed. I will no longer frequent this location.

Date: a year ago

Review №189

Rating: 4

My favorite place

Date: a year ago

Review №190

Rating: 4

Date: a year ago

Review №191

Rating: 5

Great place to shop

Date: a year ago

Review №192

Rating: 3

Date: a year ago

Review №193

Rating: 5

Helpful staff during my visit.

Date: a year ago

Review №194

Rating: 1

First things first I wish I could give zero stars! My husband and I went to this store to buy a new hot water heater. The girl in the plumbing department had no idea what my husband was talking about when he asked her a question. Then we finally got up to the checkout the girl had no idea what their return policy was. My question here is how do you hire people to work in a hardware store that know absolutely nothing about it? These people are just young ignorant rich kids. We are very disappointed in our shopping. experience!

Date: a year ago

Review №195

Rating: 5

In and out within 5 min. Know what you want before hand, because staff doesn t have much knowledge

Date: a year ago

Review №196

Rating: 5

Very glad I live next to The Best Home Depot in Houston.

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 5

Excellent

Date: a year ago

Review №199

Rating: 4

Date: a year ago

Review №200

Rating: 5

Easy returns.

Date: a year ago