Morada Grand Prairie

Review №1

Rating: 3

I am disappointed to here that Jenna is no longer there and has not been there for awhile now. She was extremely helpful along with A Place For Mom in finding my 88 year old mother this place to live along with accomadating her needs. New management has come in and made some changes as far as removing the snack machines and hiring employees who are not bilingual and cannot communicate with the seniors needs. The daily meals that are being pre pared are not the same and are not as fresh and satisfying as they use to be. The meal selection is not satisfactory on a daily basis as it use to be. I am hoping for some changes to satisfy the pay seniors who have to live there.

Date: 2 weeks ago

Review №2

Rating: 5

Very welcoming staff, they make you feel like your a part of the family :)

Date: 2 months ago

Review №3

Rating: 5

I just went and visited my grandma at this facility, and I came across this lovely young lady named Bailey. She was super helpful and caring. I wish more people were like Bailey! Knowing my grandma is surrounded by such loving and caring people puts me at ease!

Date: 2 months ago

Review №4

Rating: 5

This is by far the best & cleanest assisted living I have ever toured for my mother in law Im so grateful I found such a nice place for her

Date: 2 months ago

Review №5

Rating: 5

I enjoy living at Morada ,the people are friendly and the workers are very helpful

Date: 5 months ago

Review №6

Rating: 5

It s a nice place to work, with a great team and a wonderful manager. For me it has been an opportunity for the life.

Date: 5 months ago

Review №7

Rating: 5

Isabels attention and detail is definitely genuine, pleasant, warm, friendly and her charisma is always contagious. It makes a difference in the treatment, it makes you feel loved, at ease. THANK YOU VERY MUCH ISABEL

Date: 5 months ago

Review №8

Rating: 5

very clean place. friendly staff very good. excellent food

Date: 5 months ago

Review №9

Rating: 5

We are family. Well cared for.

Date: 5 months ago

Review №10

Rating: 5

I love working for Morada GP they have gave me opportunities to grow I love it

Date: 5 months ago

Review №11

Rating: 5

Isabel is awesome, I will miss here so much, thanks for the fantastic service.

Date: 5 months ago

Review №12

Rating: 5

Working for Morada is one of the highlights in my life. The management is one of the better teams that I have worked for.

Date: 5 months ago

Review №13

Rating: 1

I would not recommend this facility for your Loved Ones. When we began looking for a Retirement facility for my Aunt Mary. I reached out to Morada Senior Living in Grand Prairie, who was eager to have her as resident in their community. They reached out to me every day to discuss her moving into their facility. I was reluctant because my Aunt had just moved from a Skilled nursing to a Rehab facility. She would be there for 30 days. I was told by the Coordinator at the time it is best to pay for her apt now so she would benefit from a discounted rate. We paid $3500 for my Aunt to secure an apt that she was never able to move into because she passed away while in Rehab. She passed away on Jan 12th of 2024. I have asked, pleaded and requested our $$ back several times. I have had lengthy conversations with the Coordinator, Director and Acct Rep who continues to give us the run around. We have yet to receive all of our $$ back and we only requested the retro refund for Jan and half of the $2K community fee they requested and we paid. When organizations want to get your $$ they will say and do anything to get it. However, when they need to do the right thing and refund your money. They will deceive you, play unethical games with you and months will go by without you receiving your funds back. This is how the elderly and family of a loved one who has passed on is treated. I need every one to know about this organization who claims to care for the elderly when they are only seeking to make Big Money off the elderly in their time of distress. I initially spoke very highly of this organization until my Aunt passed away. They are despicable in how they have handled this matter. Each time I reach out to them the buck is passed to their Director Cindy Guzman who is never available to resolve this issue and do the right thing in keeping their word and giving us our $$ back.

Date: 6 months ago

Review №14

Rating: 5

I was looking for a place where my dad could just be himself and be happy. Well I went to the facility and made a decision that day. I took my dad to move in and he told me living like this, is luxury . I loved that for him . He is 74 years young and the amount of things that keep seniors busy through out the week makes it so special. I highly recommend this place.

Date: a year ago

Review №15

Rating: 5

Amazing facility with great ethical standards. Staff here are a family and extremely pleasant. Will recommend.

Date: a year ago

Review №16

Rating: 5

Morada Grand Prairie community is by far one of the best assistive living facilities in Grand Prairie. The staff is very friendly and the residents are always happy. Please stop by and view for yourself to see what an amazing place it is.

Date: a year ago

Review №17

Rating: 5

Clean and safe place with great caring people!

Date: 2 years ago

Review №18

Rating: 5

The Morada Grand Prairie Assisted Living Community is more than anyone can ask for or hope for when seeking additional care for a loved one who is in need. From the moment that you enter the front atrium, you feel the embrace of the communitys welcoming warmth, and the genuine contentment of the residents. Jan is so sweet and works to understand the needs of families and all involved in the personal care of loved ones; she is so attentive during touring. The staff is amazing and it is evident that they really do care! Morada Grand Prairie is a Godsend!

Date: 2 years ago

Review №19

Rating: 5

Date: 2 years ago

Review №20

Rating: 5

My name is Doris Simmons and I have been a resident of this facility for 13 years. I have seen many residents and Staff come and go over time. I am very observant of people and would like to nominate one of our staff for Employee of the Month. Alejandra Urrutia is a Care Manager. She is the best! Even though I do not require major health assistance, I have observed Aly in action. She always has a smile, is very kind and helpful, and can always be counted on by Residents and Staff.

Date: 2 years ago

Review №21

Rating: 5

I ve worked in healthcare for many years, and have had the pleasure of working in different types of healthcare facilities, but working at Morada Grand Prairie has been the best experience yet! The entire staff is amazing to work with. I enjoy coming in to work each day! They truly care not only about our residents, but each of their employees. Morada Grand Prairie is a wonderful place to work!

Date: 2 years ago

Review №22

Rating: 5

Date: 2 years ago

Review №23

Rating: 5

I came to this facility for an interview. The staff members are so nice. The Executive Director is really knowledgeable. He makes work a fun environment. The facility is beautiful and really clean

Date: 2 years ago

Review №24

Rating: 5

super welcoming place to work opportunities abound

Date: 2 years ago

Review №25

Rating: 5

Date: 2 years ago

Review №26

Rating: 5

love working here so far, great staff and community :o)

Date: 2 years ago

Review №27

Rating: 5

Throughout the trials and vicissitudes of the pandemic, combined with extreme weather disturbances and other unforeseen challenges, the administration and staff at Morada have done a stellar job of providing a warm, loving, and healthful environment. Having gone far beyond the call of duty in dedication and excellence, Morada deserves high honors. Our family is thankful my mother can live at Morada and enjoy daily activities there.

Date: 2 years ago

Review №28

Rating: 4

We moved my Mother from San Antonio about a year ago to Morada. Since she arrived she has been embraced by the staff and community and has been treated very well. She enjoys her meals and interaction with the staff and has become close to many of them. She is safe, comfortable and close enough to me so I can visit her frequently. I have nothing but good things to say about Morada in Grand Prairie.

Date: 2 years ago

Review №29

Rating: 5

My grandmother has been at Morada Grand Prairie since October 2021 and loves it. The staff are personable and caring. They are wonderful at communicating with me. There are a ton of activities and crafts for the residents. The food is great. The staff really goes the extra mile to make my grandmother comfortable and feel at home. I am so very thankful that she is in their care. The move to senior care was one of the hardest decisions I had to make for my grandmother as her caregiver but I am so happy I chose Morada. She has flourished since she has been there. I recommend this facility highly!

Date: 2 years ago

Review №30

Rating: 5

Amazing community and staff!! Moved my 96-yr old father from his San Antonio home to here. He loves his new home and new friends!!! I love that hes so close to us!!!

Date: 2 years ago

Review №31

Rating: 5

Excellent community with a caring staff.

Date: 2 years ago

Review №32

Rating: 5

Nice assisted living place

Date: 2 years ago

Review №33

Rating: 4

Date: 2 years ago

Review №34

Rating: 3

I decided to give it some time after moving my father out as it did not end well, but wanted to be fair and wait before giving a review. I moved my father to the facility in Jan 2020. It was his first facility as he previously lived alone, but his memory had declined badly. He passed all their tests and the meeting with the staff. It went OK at first, with a few bumps because he kept trying to smoke inside. As his memory declined further as months went by, the staff was not able to control his wandering and inappropriate behavior. Instead of trying to really help, then would call me like I was his principal. Eventually, I got a call from the director that I needed to move him out by the end of the week. That was highly inappropriate and not necessary. Fortunately he backed off and I believe realized his error, and was more reasonable. I did understand he needed a more memory care facility and he was moved and they did assist. After reflection, I think they did give some effort, but I dont think they really wanted to do anything extra nor did I feel their caring level was very high. I will give credit to a couple of the employees that helped take care of him that I do believe tried and are really nice. Therefore my rating for this facility is average. My father has been in a different place now for a year and hes much better off, as am I.

Date: 3 years ago

Review №35

Rating: 1

Bernice is rude and hateful I will not be moving my grandparents in this facility

Date: 3 years ago

Review №36

Rating: 5

Wow, what a lovely group of residents and staff. I was lucky enough to work here and I cannot express my how wonderful the people are here at Morada. The staff had been faced with so many speed bumps over 2020 and 2021 and they choose to focus on making sure residents needs are met 100% of the time. During the snow storm, Staff stayed 24//7 for days to ensure every meal was delivered and every resident was warm and safe. During Covid they watched and protected their residents with grace! You know when you can walk into a place and say it feels warm and cozy? That s Morada Grand Prairie, what a great group of folks.

Date: 3 years ago

Review №37

Rating: 4

Great

Date: 3 years ago

Review №38

Rating: 3

Date: 3 years ago

Review №39

Rating: 5

Date: 6 years ago

Review №40

Rating: 5

My maternal grandfather was here for about a year and happy with the level of care/support.

Date: 6 years ago

Review №41

Rating: 5

Date: 6 years ago

Review №42

Rating: 5

Our sons have been performing here for the past several years! The staff are great and the residents always appear happy. I have dropped of items and observed staff to be very professional and caring towards the residents.

Date: 6 years ago

Review №43

Rating: 4

Date: 6 years ago

Review №44

Rating: 5

My mom has been there for a couple of weeks and the whole staff has been great. The food is always a fine dining experience. The wait staff is great too. They read the menu to my mother who has low vision. I like the fact that they have doctors that visit there. I would recommend this facility for anyone. I have put the care of my mom in their hands. I trust them.

Date: 7 years ago

Review №45

Rating: 5

Date: 9 years ago