Bolder Adventure Park at Epic Central

Review №1

Rating: 5

Date: 2 days ago

Review №2

Rating: 5

Best most unique place in DFW! We spent 9 hours here . I ve never in 8 years spent 9 hours at any indoor play or amusement park. They have thought of everything including couches for parents massage chairs and tv screens with sports on .

Date: 2 days ago

Review №3

Rating: 5

We had a fabulous experience at Bolder Epic Park. Nayeli went above and beyond to help us celebrate a special birthday and we will definitely be back soon!

Date: 3 days ago

Review №4

Rating: 5

A very nice playground, well maintained and a variety of options for kids of all ages.

Date: 4 days ago

Review №5

Rating: 2

Definitely not for adults. Even the high ticket attractions are probably more suited for young teens. From an adult perspective (30), its overpriced and not that fun.

Date: 5 days ago

Review №6

Rating: 5

Went for my nephews birthday. Very organized and lots of fun

Date: 6 days ago

Review №7

Rating: 5

Nice place for kids very interesting and full of adventure activities

Date: a week ago

Review №8

Rating: 5

Date: a week ago

Review №9

Rating: 3

Date: a week ago

Review №10

Rating: 5

We went earlier this year and had a blast!!!! The climbing, the slides, arcade, etc. Non-stop fun!!!!! The lady that ran the Spin Zone back in March was an absolute blast!! Looking forward to another visit.

Date: a week ago

Review №11

Rating: 5

i came in expecting the waiting line to be long, but to my surprise the employees ran things smoothly. My daughter (10) Of course scared at first but with our amazing guide, giuliana. Very friendly, My kid s dream came true and i know she felt comfortable with her. Definitely coming back again !!

Date: 2 weeks ago

Review №12

Rating: 5

me and my friends came to Boulder for a girls night out and it was so amazing. The staff is very friendly and they re always willing to help, one of the workers Ky was so sweet and made sure we got through the ropes course. OK especially when we were a little bit scared. The manager were really nice and we had a great time and we will be coming again.

Date: 2 weeks ago

Review №13

Rating: 3

I did not give it a full 5-star rating because of the lack of staffing. When you go to an establishment like this on a weekend, it should be fully staffed. If its hard to find staff, that could be because of how you treat your staff, most of the staff or kids, but they deserve respect as well. My family (7 people) arrived the line was not too long, so it was pretty quick. When you purchase your tickets there is stuff additional to add to your basic ticket. Like ziplining and archery. Ziplining was a bit of a wait because they had a large event going on and we had to get onto a waiting list with an appointment time which was never told to us when we purchase the tickets. Archery was not open and it took them about 20 minutes if not longer to find a staff member before opening that area. With this being a place for kids there should be more food option. I really dont remember what the option were, but my son when to purchase food and we ended up eating the donuts in his car that was purchase that morning and leaving 30-minutes later to go eat else where.

Date: 2 weeks ago

Review №14

Rating: 5

Date: 2 weeks ago

Review №15

Rating: 5

Amazing experience. Staff were super helpful and nice.

Date: 2 weeks ago

Review №16

Rating: 5

Super cool place Worth every penny Visited on

Date: 2 weeks ago

Review №17

Rating: 4

Date: 2 weeks ago

Review №18

Rating: 5

So much fun!

Date: 2 weeks ago

Review №19

Rating: 5

I loved it, my son had a lot of fun, we will definitely return

Date: 2 weeks ago

Review №20

Rating: 4

Date: 3 weeks ago

Review №21

Rating: 5

Date: 3 weeks ago

Review №22

Rating: 5

Date: 3 weeks ago

Review №23

Rating: 4

Date: 3 weeks ago

Review №24

Rating: 1

Spent $195 inclusive tip for 3 & 1 non-participant only to be able to do 2 activities. The Rock climbing was over an hour wait as they can only allow 8 at a time and you can stay there as long as you want making it a longer weight. The kids enjoyed the Zip-lining activity which they assign time and took almost 1.5hrs. Would I return NO, I d rather Epic waters any day as you get to do more for less the amount. The agents at the activities were not customer friendly. At some time, most were on lunch break hence slow to join activities especially if you need to be secured.

Date: 4 weeks ago

Review №25

Rating: 4

Date: 4 weeks ago

Review №26

Rating: 5

bolder is so cool for my kids and I

Date: a month ago

Review №27

Rating: 4

Date: a month ago

Review №28

Rating: 5

Amy was our guide on our mountain adventure, she was so great and reassuring to our kids when they felt a little nervous. Paul went above and beyond to help my husband and daughter on the zip lines when she was too scared to go alone. Thanks for a great experience!!

Date: a month ago

Review №29

Rating: 4

Great variety of play areas. Purchase your tickets online, highly recommended!!

Date: a month ago

Review №30

Rating: 4

Date: a month ago

Review №31

Rating: 5

Date: a month ago

Review №32

Rating: 5

Nayeli give us an xl in slurpees awsome experience

Date: a month ago

Review №33

Rating: 5

Date: a month ago

Review №34

Rating: 5

This place has activities for the whole family! Ropes courses, climbing, free fall, inner tube slides, kids play area & nets, arcades, darts, archery, etc -All indoor!

Date: a month ago

Review №35

Rating: 5

Date: a month ago

Review №36

Rating: 5

Date: a month ago

Review №37

Rating: 5

Great experience went on a Sunday place was very clean organized everyone working there that I dealt with was very helpful and knowledgeable . Will definitely go back if I had the opportunity. Five stars all the way. FYI. You will spend some money there but that is not there fault that is inflation.

Date: a month ago

Review №38

Rating: 5

Jasmine is the person to request!! She is amazing and had great customer service! She made the transition really smooth. She helped set up and we had to do nothing. Thank you for assistance, will be back!

Date: a month ago

Review №39

Rating: 5

Date: a month ago

Review №40

Rating: 5

This park is where a kid can just be a kid! We hosted our son s 10th birthday here and it was nothing short of perfect from start to finish. We chartered a bus from Dallas for all 25 friends and the boys felt like rockstars! The staff was attentive, called ahead of time to confirm waivers for a smooth check-in, made reservation times for the ropes course ahead of the party day and all their thoughtful preparation equaled a day full of fun and not paperwork. When we arrived, we were assigned three hosts just for us to serve pizza and our cookie cake! What captivated the kids were all the different choices and free reign to be a kid! Thanks for making a kid s birthday dreams come true! We will be back! And when word gets out, I expect more neighborhood kids will too!

Date: a month ago

Review №41

Rating: 5

You know that it is unspeakable

Date: a month ago

Review №42

Rating: 5

The slip and slide were my sons favorites theyre at the park

Date: a month ago

Review №43

Rating: 1

Paid for my kids to do the rope course they would not let them do the hole course said they were to short they were plenty tall enough the two works simply did not want to work. And went to get food and was told kitchen closes 1 1/2 hrs before they close. Will never return.

Date: a month ago

Review №44

Rating: 5

Dalia was so friendly. Loved the experience overall. Definitely coming back and sharing experience with friends and family.

Date: a month ago

Review №45

Rating: 5

If youre an adult. PLEASE get the black wristband.

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 2

My kids and I visited the park a couple weeks ago. The attractions are unique and were very fun for my children. Having said that I wouldnt return if it was free. Every staff member that I interacted with them was atrocious, rude, and condescending. You have a bunch of teenagers doing everything, I did not see a single adult staff member the entire time and it shows. When I pay for an attraction walk up and two of your teenage staff members ignore you. Then proceed to leave for over twenty minutes instead of addressing the guest in any way is shameful at best. And that was my best interaction with their staff. Whoever owns this place had a great vision. Whoever is managing this place should be fired. Again my children had fun here but you charge a lot of money for everything here and provide absolutely no customer service of any kind. Truly a disappointing experience. The aggravation and frustration I experienced from their staff would not be worth tolerating even if it was free.

Date: a month ago

Review №48

Rating: 4

We had our first visit to Bolder and loved several things about it. We purchased the black diamond pass and did an add on later. The concept is awesome and overall is a really fun place. My 10 yr old was tall/weighed enough to do everything. The staff was really supportive when hard moments of climbing arose for my kid. The staff was compassionate, patient, and taught him well. The concerns and improvements I would suggest primarily have to do with cleanliness. I know there will be sweat and smells from being so so active. But listen.. My kid could barely stand the smells coming from the netted play areas.. It was BAD. He opted not to play in there after about 10 minutes of trying. He came down saying how gross it was. I am not sure when they last cleaned those play areas. Plus, after you wear the harness and helmets from climbing, they are not sprayed or wiped down. They are given to the next person.. It was pretty gross. To say we rushed home to shower and change after our hours of fun us an understatement. Additionally, I felt frustrated because we did an add on for the ropes course, which cost $19.99 +tax a person. At purchase, they did not mention the Eagle level, which is the highest level, was closed for the night. We wouldve opted to wait and do the ropes course the next visit had we known. We didnt get to experience the whole thing. For an extra $64 it was not worth doing the add on if the whole thing wasnt open, especially the highest/best part. When I asked why it was shut because we saw people up there earlier, the staff told me they didnt have enough staff to keep it open for the evening. So that added some fire to the disappointment. Overall, the place was a lot of fun. I hope they improve the cleanliness.

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 4

It was fun

Date: a month ago

Review №51

Rating: 5

Date: a month ago

Review №52

Rating: 5

This place was very nice the rock climbing was absolutely amazing our instructor Ky was the best part of the entire experience he was chill and genuinely so funny he was the life of the party. Thanks Ky for the experience!

Date: a month ago

Review №53

Rating: 2

Beginning this review by saying most fun parks are overpriced when you have a family of 5 or more. Families need value deals right now for activities to be worth going to. With that said, Bolder adventure park could be better if they didn t nickel and dime you for the other activities. Age attended were between 16-7. I had to pay $8 even though I was just watching everyone and not participating. The price of the diamond package would be understandable if the price included both the rope and mountain activity. The game area is so small it should be unlimited play with the price of a package. The blue pass could have included the jump pad. Part of the tree house was closed. Food and drinks are like most parks and overpriced. This place could do better with value based pricing. I will say they do give military discount thank you for that. The park and bathrooms were clean. The only interaction with staff was upfront and they were helpful and nice.

Date: a month ago

Review №54

Rating: 4

Kids had a blast. Turn down the music though, its so loud you cant even talk.

Date: a month ago

Review №55

Rating: 5

Love this place! Ive been there 2 times. The facility is very clean and well thought out. Staff are attentive and courteous. Love that there are so many options even for younger kids.

Date: a month ago

Review №56

Rating: 3

Small things keep this place from being 5 stars. Overall there are a lot of fun things. However, they have a jump pad that you have to have sticky socks for. You can bring your own, but they don t say they re required or even used when you purchase tickets, then they charge for them. Also, at the jump pad you can t do flips, even if you re the only person/group on the pad. Overall, it s a bit silly/frustrating to have these little things cloud what could be an even better experience.

Date: a month ago

Review №57

Rating: 1

I came back with friends after my first visit was a great time but i noticed there was newer staff where did everyone go? The new employees seem rather young and they did not really care and seemed annoyed to even work there what are you guys doing? hire people who actually care and are professional and helpful. Take note from the new go kart place on their customer service. Will not return if management does not get there employees straight. The things we did was fun but I understood how things worked and had to explain it to my friends.

Date: a month ago

Review №58

Rating: 5

Date: a month ago

Review №59

Rating: 5

My kids loved this place, Specially the big net house. They spent a couple of hours and burnt all their energy. Access was easy though we came late a Saturday afternoon. Visited on

Date: a month ago

Review №60

Rating: 5

Date: a month ago

Review №61

Rating: 5

We chose to have our Family Corporate event at Bolder in late July and were very pleasantly surprised with all of the fun that could be had for a variety of ages! The tube slides, and blaster zone was an awesome time and made for some great team building!

Date: a month ago

Review №62

Rating: 5

Literally a w in my book

Date: 2 months ago

Review №63

Rating: 2

Half the things are closed, its hot up in the area we reserved and I had to wait over an hour to do the one thing I came to do while I watched all my friends go in big groups long before me.

Date: 2 months ago

Review №64

Rating: 5

Date: 2 months ago

Review №65

Rating: 4

Kids had fun here. You could easily spend a morning or afternoon here and have a lot of fun. Try to sign the waivers online before you show up because it really speeds up admission.

Date: 2 months ago

Review №66

Rating: 4

Date: 2 months ago

Review №67

Rating: 5

Perfect for a day out with the family

Date: 2 months ago

Review №68

Rating: 5

Date: 2 months ago

Review №69

Rating: 5

Date: 2 months ago

Review №70

Rating: 1

Date: 2 months ago

Review №71

Rating: 2

It was a cool experience. But the staff definitely werent anything to write about positively. From rude interactions multiple times with teenagers who obviously didnt want to be there working and what seemed like incompetence in what the park offered. Also... kids were breaking rules in front of staff, but not a word was said. But I let my son in the exploratorion nets, and hes told he cant get in the ball pit for no explainable reason while there are children coming and going in and out. Id take come back. But I wouldnt trust the people who work there to priorize safety for your children. Just buy the Black Diamond pass and save yourself the headache. At least then you can do all the things with your kid.

Date: 2 months ago

Review №72

Rating: 1

The truth is that it doesnt seem like such a spectacular place to me, the cost of the bracelet is high to use all the games, apart from that they dont let some go up because they are already reserved more You pay 25 dollars and it doesnt allow you to use the complete games, you have to buy the one that costs more than 50, the truth is its a waste of time, its better to go to the flea

Date: 2 months ago

Review №73

Rating: 4

Its a good place for children to play but its a little expensive. We got the after 5 pm promotion which was $15 per person. However, some of the activities were blocked out and some of them needed extra money. In general, its a fun place to visit.

Date: 2 months ago

Review №74

Rating: 5

Date: 2 months ago

Review №75

Rating: 5

My kids enjoyed all activities. They kept it cool inside. Food was good and service from Nayeli was awesome!! Will return

Date: 2 months ago

Review №76

Rating: 3

We arrived around 12 and it did not seem overly packed. It looks amazing when you first walk in but the lines to get your tickets is painfully slow. Its very loud in there so if you have a little one who is sensitive to noise, bring headphones. It was hard to hear the employee at the register and (like every employee we encountered) seemed annoyed to be at work. Once we were in, we walked around and did a few attractions. We purchased the blue pass and bought socks for the jump pad. About 30 minutes after our arrival, busses of kids showed up for a field trip. There were already a few smaller field trip groups and it wasnt overwhelming but as soon as this group from MISD showed up, everything was packed. I asked one of the workers from MISD how many they brought and she said about 250. I am not against field trips but there needs to be specific days designated to groups that large. It was really hard to do anything because of the long wait times. The bumper car attraction is very small, there were 6 cars and no room ro really move around in area with your cart so you basically spin in circles and move a few feet in each direction. We were behing one of the groups from the field trip and there were a few times that others joined the group making us wait longer. The archery attraction did not have anyone there until 2 and when we asked multiple employees about it, no one had an answer as to when it actually opens. Its a separate purchase and there werent pens available to sign the receipt so she gave me a barely working highlighter. . The tree house looks amazing but most of it was closed off so we didnt get to experience all of it. You could only climb up the entrance and play in the big area with the balls, go down the slide or walk across a short bridge. And with the sheer volume of kids that were in it, it was hard to enjoy. There is a smaller play place that is similar to one at McDonalds but again, there were so many kids in there pushing and screaming that young kids were not able to play. Also note, there are 2 entrances to it. We ordered a pizza from the concession stand and it was really good. The drinks are expensive and this is a cashless place. All in all it was okay at best. Maybe we showed up on the wrong day to try it but with that many kids on a field trip, the wait times were very long, the kids attractions were overcrowded and every employee we encountered acted upset to be at work and moved slowly. The music was so loud on top of the crowd and attractions. It was expensive for the experience we had. I get that pricing is comparable to an amusement park but this isnt 6 flags.

Date: 2 months ago

Review №77

Rating: 1

Majority of the staff were not friendly. When asking for more clarification on a question regarding our safety on the ropes course for example they gave an annoyed face and expected us to know the answer already. The staff was young, and I understand they have to repeat instructions over and over through out the day but still does not give them the right to have an attitude towards customers. My family and I will not be returning again.

Date: 2 months ago

Review №78

Rating: 5

Date: 2 months ago

Review №79

Rating: 4

Date: 2 months ago

Review №80

Rating: 5

My grandkids loved this place. The climbing places, big slide, Bumper cars and Blaster court were alot of fun. We were disappointed the ice rink and archery werent there. The food was very pricey and standard concession fare. Bring your own water bottles. This is not the place for the under 5/6 kiddos.

Date: 2 months ago

Review №81

Rating: 5

Date: 2 months ago

Review №82

Rating: 5

Its a little pricey but lots of fun

Date: 2 months ago

Review №83

Rating: 1

Date: 2 months ago

Review №84

Rating: 1

My 8yr son was playing in the blaster arena and got shot in the eye. Both the worker and the manager were very nonchalant about the whole situation, even though they explain the importance of not shooting in the head and neck area. The manager asked me to fill out a form with my information on it but he handed me a piece of torn off paper for me to write it down, not even an official form or anything.

Date: 2 months ago

Review №85

Rating: 5

Really fun slides wish I could come back again, but yeah and I m surprised it was made by a YouTuber and I m subscribed to them

Date: 2 months ago

Review №86

Rating: 5

Date: 2 months ago

Review №87

Rating: 3

My kids were dying to go here because of Unspeakable, but were disappointed with the experience. We had planned a second trip to the area since our first trip Bolder was closed due to weather. We were not offered any sort of compensation even though we had planned the whole trip around visiting Bolder. Seriously, how hard would it have been to just offer free bounce socks or the mountain experience as a free add on when most of the time we were there nobody was on the course. Not all the ropes courses were open, part of the netted play area was closed, archery didnt open in the 5 hours we were there, and the overall feeling from the staff is they were bored to be there. I felt it was overpriced for what was offered.

Date: 2 months ago

Review №88

Rating: 4

Nice place, friendly staff

Date: 2 months ago

Review №89

Rating: 5

Visited for the first time yesterday. It was great! Kiddos really enjoyed the slides and the ropes courses. The blaster arena and bumper cars were fun, too! So many options and for all different ages. My kids say they want to go back!

Date: 2 months ago

Review №90

Rating: 1

I didnt have a good time at all, I came from Cleburne because my children wanted to come here but the food was terrible, the people who work are not caring at all, when I wanted to buy the tickets the girls didnt even ask you that we are waiting, they talked about their problems. it is not worth visiting with these behaviors

Date: 2 months ago

Review №91

Rating: 1

I m putting an extremely low rating because you have to know GREEN PASS GETS YOU NOTHING. Green pass gets you a few kid items and an arcade you have to pay more money for. There s three tiers and you can t really enjoy it unless you spend $50 a person and even then it s barely anything. They have green pass and non participant pass at the very top of their website so I wasted $50 on three passes that get you NOTHING. Overall kind of a waste of money for things that are barely mediocre.

Date: 2 months ago

Review №92

Rating: 2

Money hungry corporation! If you have money to waste this is your place!

Date: 2 months ago

Review №93

Rating: 5

Date: 2 months ago

Review №94

Rating: 3

Such a cool place, and would ve been amazing despite a few things. The staff were all super young, and acted like they didn t want to be there. I had several interactions with the young staff and they seemed almost bothered and were all super moody. The music was very loud and we couldn t hear instructions on climbing on two occurrences. None of the hand sanitizers worked, and overall it seemed as if there werent any systems put in place. Lots of waiting around for someone to tell us what to do It was very unorganized.

Date: 2 months ago

Review №95

Rating: 4

Date: 2 months ago

Review №96

Rating: 5

Date: 2 months ago

Review №97

Rating: 4

Date: 2 months ago

Review №98

Rating: 1

Make sure you read the fine print!!!!!! The person at the front is not interested in helping you or the MANAGER. THEY DO NOT DO REFUNDS AND PUT THE BLAME ON YOU FOR NOT READING THE FINE PRINT (which they don t tell you). When our kids wanted to just which there pass permitted but you have to pay an additional cost. They nickel and dime you.

Date: 2 months ago

Review №99

Rating: 5

Date: 2 months ago

Review №100

Rating: 5

This place is really a lot of fun and a good way to burn my kids energy in the Texas heat. My kids loved the climbing adventure and the ropes course. Plenty of seating, although I wish they had more comfortable seating. We were there 4 hours and if it was up to my kids they would have stayed4 hours more. Its busier later in the day so get there early to avoid crowds.

Date: 2 months ago

Review №101

Rating: 5

Date: 2 months ago

Review №102

Rating: 5

A super fun place to spend with your family. Had the older kids with us and they had a blast. Definitely coming back.

Date: 2 months ago

Review №103

Rating: 5

Date: 2 months ago

Review №104

Rating: 5

This place is exciting and different, it s great for dates or a family night out. The giant slide was our favorite!

Date: 3 months ago

Review №105

Rating: 5

Date: 3 months ago

Review №106

Rating: 5

Fun, fantastic place to take the kiddos. Great food, friendly service!!

Date: 3 months ago

Review №107

Rating: 3

Not worthless the price ! Crew its not very friendly ! If you have kids under 4 years its worse they force me to pay for my 2 years the blue bracelet ! 34.99 and she can be literally in nothing

Date: 3 months ago

Review №108

Rating: 5

This place is a blast! Plenty of things to do to keeps kids and adults busy. The climbing area with slides and balls, the bumper cars, and big slide were favorited.

Date: 3 months ago

Review №109

Rating: 5

Date: 3 months ago

Review №110

Rating: 5

Date: 3 months ago

Review №111

Rating: 3

This place is such a cool concept but the staff are untrained, apathetic and sometimes rude. I went up to the ticketing counter and 4 staff members stood back there avoiding eye contact with me and would not offer to help. I asked one staff a question about the pricing and he said he was about to leave soon so ask someone else. We was going to leave soon so he couldnt answer my question?? And its too overpriced. If you get a simmer pass, you cant do all the events on a single day. You have to come back on different days to do different things. Or maybe thats not even right, and thats just what the ill-trained staff told me....

Date: 3 months ago

Review №112

Rating: 5

Date: 3 months ago

Review №113

Rating: 5

Awesome adventure park...grandson loved it...his favorite was the blaster area...staff were great and the food was good as well...

Date: 3 months ago

Review №114

Rating: 5

Date: 3 months ago

Review №115

Rating: 5

I went here today, and this was an AMAZING trip! There was no line upon entering, and the staff was super nice and welcoming! No lines for going on the ropes course, or the ziplines. I would definitely recommend coming to check this place out, similar places don t compare because this one is so good.

Date: 3 months ago

Review №116

Rating: 3

Let me start by saying the concept of this place is completely out of the box and a fun experience for families, events, get togethers, and dates to laugh and share meaningful experiences. While here the faces of all the workers were sad one girl expressed to us how much she doesn t like it there and how mistreated they are. The water buckets were empty and we had asked for water the employees would exhale as if they were annoyed and get the water (I m guessing because multiple people kept coming to them) while there one of the girls was very helpful and kept making sure our safety is a priority the other one kept playing around and one even missed a step on how zip line which caused one of the other families in our group to get stuck. All around the place is not the problem. It was our first time there and we needed assistance on how to navigate the facility and we had no assistance. We went up to the top where the slide was and waited 5 minutes for someone to come up till we decided to do it ourselves. All around the place was good just the staff isn t helpful, welcoming, or even friendly. So when you come here be prepared to figure everything out on your own and hopefully you re not the ones that get stuck hanging 30 feet in the air for 3 minutes.

Date: 3 months ago

Review №117

Rating: 5

Visited recently and my kids had a blast! They especially loved the treehouse with the giant ball pit, the giant tubing slides, bumper cars and the battle zone. They can t wait to go back next time and do the climbing attractions! Manager, Sharon made a point to check on us to make sure we were well taken care of, and we even enjoyed the food. Really good for amusement park fare!

Date: 3 months ago

Review №118

Rating: 1

I visited on Wednesday and there werent many people. My kids were able to play without waiting. However, when I ordered burgers, it took more than 30 minutes, even though it seemed like the staff werent busy at all and there were only a few people there.

Date: 3 months ago

Review №119

Rating: 5

Awesome. Amazing. WOW. It was so much fun. I recommend the mountain climb because it helps you face your fear of heights. The ropes course was pretty fun too.

Date: 3 months ago

Review №120

Rating: 4

Date: 3 months ago

Review №121

Rating: 5

We brought our grandsons for the first time today and they had a blast. The facility is clean, well staffed, and friendly. The food was excellent!

Date: 3 months ago

Review №122

Rating: 5

Thank you Sharon and the crew for making sure our date night was amazing!

Date: 3 months ago

Review №123

Rating: 2

Bolder needs to take a look at Fritz Adventure in Branson, MO. They have a much more streamline process for check in, harnessing, general operation, etc. At check in, the attendant did not verify that waivers for my two children were even completed. I called the day prior to confirm that the passes we purchased would allow the kids more than one time access for the mountain climbing and ropes course; I was told Yes, as long as they are scheduled appointments; thats not the case. For the high cost, they were only allowed one time through on each course. The harness system was difficult for kids to work with. An attendant went up on the more difficult mountain course, I thought to assist with my younger child, but she paid no mind to him when struggling with the system. When the workers were going over safety and instruction, they do not speak up and you cannot hear them over the loud music and bustle of everything. Not only my kids were confused about things. There was an older teen and his dad in their group and they both also had lots of confusion and questions after the safety and instruction briefing. Gloves are not provided for the climbing and ropes courses. You could not tell if an attraction or activity was open because lots of things were barricaded and no attendant was there. My husband went to the front counter to purchase a pass for the free fall and he was told they werent selling anymore for the day. He was told all the times were booked already until 6pm and thats when they stop the free fall. At that point, we had already been there for 2 hours and not a single person had been on the free fall. When he pointed that out, the employee stated they were too busy and just couldnt sell anymore for the day.

Date: 3 months ago

Review №124

Rating: 1

Paid over 300 for kids to watch kids and teach kids people that work here have zero patience and dont control the chaos not worth the fee !!!

Date: 3 months ago

Review №125

Rating: 5

Date: 3 months ago

Review №126

Rating: 5

Omg

Date: 3 months ago

Review №127

Rating: 5

Date: 3 months ago

Review №128

Rating: 5

Date: 3 months ago

Review №129

Rating: 5

Great place for kids and adults to be adventurous!

Date: 3 months ago

Review №130

Rating: 4

Its alright. I mean, all things considered, this place is.. kind of unreasonably expensive. It costs nearly $90 for 3 people (me and my 2 little sisters got the blue pass) and without paying extra for the arcade or the whole mining thing.. the entire place was kind of underwhelming I guess? Its kind of like an overpriced version of Urban Air- except without the trampolines. Dont get me wrong, my little sisters (especially the youngest) had fun and would like to return, but I wouldnt consider this place suitable for older teens and adults-at least with just the blue pass alone. I guess it wouldnt be far off from being compared to Kids Mania or something like that, with the playground being the main thing my little sister spent most of our visit doing. During the summer, there wasnt synthetic ice skating, it was some kind of jump pad. They make you pay extra to wear special socks before you can even enter the jump pad, which left my sisters dissapointed. Its actually a decent place to go to, especially if you have little siblings/kids and nothing better to do on a weekend, but I definitely wouldnt return anytime this summer.. maybe in the winter to try synthetic ice skating?? Idk.. we might be better off going to the Dallas Galleria and ice skating there.

Date: 3 months ago

Review №131

Rating: 5

Date: 3 months ago

Review №132

Rating: 4

Date: 3 months ago

Review №133

Rating: 5

We did not buy tickets in advance but only had to wait an hour to climb the mountain. We played air blaster ball in the mean time.

Date: 3 months ago

Review №134

Rating: 5

My kids had a blast! The staff is very attentive and friendly at all attractions. Staff members do not hesitate to offer help. Safety is taken very seriously with beginner training for the ropes course. Overall it was worth the drive - would come again!

Date: 4 months ago

Review №135

Rating: 5

Date: 4 months ago

Review №136

Rating: 5

The costumer service was AMAZING bertrude was a real delight to have and we now have 10 kids together so thank you Bolder adventure park for giving me a lover

Date: 4 months ago

Review №137

Rating: 5

Everyone was Awesome. The kids enjoyed themselves . Activities for hours and great staff and accommodations!

Date: 4 months ago

Review №138

Rating: 5

My daughters senior class did an all night event at Boulder and she came back saying they had an amazing amount of fun! We will be back there soon as a family. It sounds like a great place to bring guests from out of town as well.

Date: 4 months ago

Review №139

Rating: 1

I would not recommend them for birthday parties. We had ours there this past weekend and the customer service was awful. They have young kids on their phones during check in and they made some party guests pay even though they were included. I asked to speak to manager and I had to find her myself, because the message was not passed! The pizza was cold and it felt rushed. It was a horrible experience for the money they charge.

Date: 4 months ago

Review №140

Rating: 1

First, I ll like to say the experience was awesome for my children. HOWEVER, I encountered at least 3 rude workers. I mean they were disgustingly rude, they all worked at an attraction and one may have been a manager who was hella RUDE! Luckily my children didn t notice because they are children. One worker came (the manager) while my child was on the rope course and assumed she wouldn t get it, but as she walked up I was explaining to my child how to do it and I was letting the worker who walked over know that I already was telling her, which my child go it. She was rude and dismissive. I wanted to let her have it but not on my son birthday! I ve heard negative comments about the workers but said I ll see myself instead. If the workers don t get it together this place will eventually close or have a lot of confrontational issues. I don t think we will ever come BACK!!!

Date: 4 months ago

Review №141

Rating: 5

Date: 4 months ago

Review №142

Rating: 2

This park is not fat friendly.... My scholars had a hard time getting into the ball pit and climbing ...Was not able to play with my scholars only could look which my scholars wanted me to play with them ...I was told only blue bands can play...FOR ALL THAT MONEY EVERYONE SHOULD HAVE BEEN ABLE TO PLAY.

Date: 4 months ago

Review №143

Rating: 5

Date: 4 months ago

Review №144

Rating: 5

It is very fun and I am subscribed so I like you I like to slide super fast I love everything climbing the Rockwall

Date: 4 months ago

Review №145

Rating: 4

It s a great fun place has a couple things to do rock climbing and some other stuff I would ve great if the website would ve saida weight limit for certain things before I spend the money on it. 265lbs and over no bueno.

Date: 4 months ago

Review №146

Rating: 2

Date: 4 months ago

Review №147

Rating: 5

Date: 4 months ago

Review №148

Rating: 5

Date: 4 months ago

Review №149

Rating: 1

I am a frequent customer at this establishment and it s a great place for family and friends. The grounds staff and areal staff are always great and on point with their customer service as well as the cafe and front desks staff. My issue is the fact that as a customer I have seen two many times other guest will get upset and in the faces of the workers and it is handled poorly by a specific office staff member. I have witnessed the areal and grounds staff take situations as such very respectfully and composedly just while guest continue to cause problems asking for higher ups to come resolve the problem. And as I stated I have witnessed a few times where a higher up (a specific office worker) will come and completely disregard their own employees and just give the costumer what they want. My problem lays here: the customer is NOT ALWAYS RIGHT in certain situations, your employees safety is your main responsibility, and this establishment HAS THE RIGHT TO REFUSE SERVICE TO ANYONE! If a guest takes up a problem with a worker and that said worker tries to resolve it to the best of their ability it SHOULD NOT be ok for that guest/customer to get into a workers face and threaten and cuss that worker out. The majority of the staff here are teenagers and that is no issue but as a higher up and older staff member one of your priorities should be the safety of your staff, not letting guest get away with whatever they want. There are rules and guidelines in place for a reason so if a guest does not want to follow that then the workers have EVERY RIGHT to REFUSE SERVICE especially when threatened or felt provoked. So my issue is with the office- you need to get your priorities together and TAKE RESPONSIBILITY OF YOUR STAFF. As a frequent customer I should not have to be writing this review and I should not have witnessed things like this happening in such a lovely, family friendly establishment. It deeply saddens my heart to see the way staff is treated here by higher ups. GET BETTER OFFICE STAFF OR HIGHER SECURITY!

Date: 4 months ago

Review №150

Rating: 5

Date: 4 months ago

Review №151

Rating: 5

Date: 4 months ago

Review №152

Rating: 5

Lots of fun, people were very nice and it was very orderly.

Date: 4 months ago

Review №153

Rating: 5

Worth every penny. We went on a holiday so it wasn t packed. The kids enjoyed every moment we were there.

Date: 4 months ago

Review №154

Rating: 1

Simply put: Unsafe, inattentive staff, never coming back Full explanation: It makes sense why you must sign a waiver before doing anything because you are for sure at risk of getting hurt. I visited Bolder on 5/10/24 and every single staff member that I interacted with was disrespectful and in their own world. Most of the employees were talking amongst themselves and straight up ignoring my group of 4. I saw a young employee running around and playing with other employees instead of helping. She almost even ran into guests. The group of 4 I went with did the black diamond option with the ropes course. When we went to get our gear for the ropes course, again, all the staff members ignored us. We had to ask multiple people what we needed to do, and no one responded. They finally sent us to the harnesses but failed to tighten them appropriately. I have experience with ropes courses and rock climbing as I run a ropes course, and I had to tighten other peoples harnesses because staff members failed to do so correctly. Once we had all our equipment, my group stood there, and we had to ask what was happening next or if we were good to go. Instead, we were again ignored, and that is when our group leader came running over to bring us to the ropes course. The employees who were at the ropes course that day seemed like they hated everything about being there. No smiles or communication or even asking if we enjoyed anything. When interacting with us, they all had straight faces but were laughing and talking to their coworkers. After we got off the ropes course to return our equipment we were given the same horrible service as we did when we walked in. We actually had to loosen and take our gear off by ourselves as employees sat and watched. My friend actually had to interrupt the employees conversation circle to let them know we were done. When I was on the ropes course, I was near the final zip line when an employee came across. I stopped on the platform as I couldnt proceed and he then wrapped both of his arms around my waist to reach my ropes. I felt so uncomfortable as he didnt ask he just grabbed me. Not to mention the condition of most of the equipment was poor. One of the obstacles on the ropes course was walking across a literal ratchet strap while others were covered in duct tape. While on the ropes course, I noticed the kids jungle gym had loose netting on the very top. I witnessed a young girl slide down the slide, and her feet went through the mesh... 3 stories up.... We also went to the blaster zone, where none of the equipment was sanitized or cleaned. We asked the guy working there if the goggles were clean, and he just laughed. The unprofessionalism here is throughout. When I was on the ropes course, I also saw an employee with a plastic ball from the ball pit, and he was playing with it at the bottom of the slides. What Im assuming is a supervisor told the boy that he knows hes not supposed to have the ball in that area and needs to put it back. Once she left, the boy continued to play with the ball and ROLL IT UP THE SLIDE WHILE A KID WAS ABOUT TO COME DOWN. The slides were fun, and my group went on them three times. However, every staff member running the slides did not talk or even smile in our direction. Most of the time the staff was not even paying attention to the guests. My girlfriend went to order our pizza and drinks at the bar, and the guy behind the counter ignored my gf while he made himself a drink. He then proceeded to yell profanities at the other employees in the back. He said something along the lines of You guys are taking so f**** long. My girlfriend finally received our alcoholic beverages, and then another member of our group went up to do the same. That friend also ordered an alcoholic drink, but he was given a bracelet that said he was no longer allowed on the climbing activities because he was drinking alcohol. So half our group received cant climb bracelets, and half didnt, even though we were all consuming alcohol. I wish I could put more but I hit my word limit.

Date: 4 months ago

Review №155

Rating: 5

What an Epic adventure!! I highly recommend for a great family energized adventure! Lots of activities for kids to let that ENERGY out.The staff there is excellent

Date: 4 months ago

Review №156

Rating: 1

Worst place for a field trip. They didnt open any of the food court options and we had kids with food allergies that couldnt eat. Also wouldnt let us order in food. They have dipping dots signs everywhere but wont even let us buy it. Half of the attractions we were looking forward to are closed. No one working here has any clue what is going on.

Date: 4 months ago

Review №157

Rating: 5

Date: 4 months ago

Review №158

Rating: 1

Revised my rating as on our second visit my childs was beat up. Staff didnt step in and their CEO stated they wouldnt be trained to do so. My son is 6 and was playing in a space I couldnt get to quickly as I have limited mobility. The treehouse appeared to have a staff member supervising, but the employee did nothing.

Date: 4 months ago

Review №159

Rating: 4

Amazing place for a group bday party. Many different attractions to enjoy. Cost is $$$$, but it is worth trying it. So much to see and do in this bubble.

Date: 4 months ago

Review №160

Rating: 5

Had a blast here with the family would recommend it to all so much to do for adult and kids alike

Date: 4 months ago

Review №161

Rating: 5

We went here for a band trip and it was very fun. Only downside is if you have cash its very useless unless you want to go to the Cash to ATM machine which is very tedious sometimes. Dont be afraid of the rock and ropes climbing!!! It wasnt hard for most people and you have 100% protections and harnesses. Keep in mind youre gonna be waiting a while to get on the platform and we had to wait up to 30+ minutes They also have arcades for the little ones

Date: 4 months ago

Review №162

Rating: 5

Date: 4 months ago

Review №163

Rating: 5

Date: 4 months ago

Review №164

Rating: 5

We loved the place and the ropes.

Date: 4 months ago

Review №165

Rating: 5

Nice place to take the children if they like heights and climbing also to celebrate birthdays the children had a great time nice staff

Date: 5 months ago

Review №166

Rating: 5

Date: 5 months ago

Review №167

Rating: 4

Our group was half adult, half children (aged 8-14) and we all had fun the few hours we were there. The kids enjoyed pretty much everything (especially Blaster Zone) that was offered, while I liked the Climbing Adventures the most. Ive done outdoor rock climbing several times before, and its convenient how they have auto-belay systems so you dont need a partner. However, I noticed several loose holds that would spin freely and nearly messed up my climb. We purchased Black Diamond tickets, which gives you the option of picking either the Ropes Courses/Zip Line or the Mountain Experience (Via Ferrata). Our party split up between these two choices and reserved the same time slots. I had a good time doing Via Ferrata for the first time, and it makes me want to try an actual outdoor one sometime. We ascended after a short briefing and followed our guide. The only issue was it took some people a long time to get across a section. Most of the group had no problem progressing, but we could only move as fast as the slowest person which caused us to wait around before being able to move onto the next part. Our colleagues who oped for the Ropes Courses (who began at the same time) finished way before we did.

Date: 5 months ago

Review №168

Rating: 5

Big fan of naten gabe and james Whare fun Visited on

Date: 5 months ago

Review №169

Rating: 5

Date: 5 months ago

Review №170

Rating: 5

Date: 5 months ago

Review №171

Rating: 5

What an amazing place! From the outside it looks like an assuming big balloon, but once you go through the revolving doors and your ears pop and the amount of sound hits you, it becomes evident that this is going to be a wonderful experience! We were a group of 18 people, and everyone really enjoyed themselves! There was always something new around a corner. We spent 5 hours there and I think that was an ideal amount of time. They were quite busy that night and our food (4 pizzas, nachos, chicken strips, fries, etc) took about an hour to be prepared, which was not ideal, but I do understand that it doesn t matter how many staff you have, a place making pizza is limited by the oven capacity. I do think that in their haste to dish out pies, our pizzas were a little undercooked. I have to add that we only had good experiences with the staff! I had read that some people had some issues, but we found the mainly young staff to be pleasant and knowledgeable! We will definitely be back and the kids are already taking about coming back with other friends!

Date: 5 months ago

Review №172

Rating: 2

I got 5 black diamond ropes course and ziplines. Came for my sons 10th birthday and was so happy because online it stated 48 to get on the ropes and zipline... well we get there (mind you they charge 20 per person for this) and they have it blacked out and written to 54... very disappointing because it was the whole point for us coming!!! Also the ice in the skating rink is more like plastic... all in all not worth the price... unless you got small children just dont do the black diamond

Date: 5 months ago

Review №173

Rating: 1

Scammed me 108$.

Date: 5 months ago

Review №174

Rating: 5

Fantastic experience!

Date: 5 months ago

Review №175

Rating: 5

My little one had a blast. Great place for kids energy.

Date: 5 months ago

Review №176

Rating: 5

Date: 5 months ago

Review №177

Rating: 3

Good place for adventurous people but overall nothing too special. Food and drinks are way overpriced as usual.

Date: 5 months ago

Review №178

Rating: 5

We had my sons birthday party there yesterday. Black Diamond with 15 kids attending. We had a great time. Many of the staff were quite helpful. Everyone seemed happy to go the extra mile for us. We ran on to a couple of hiccups, but the staff more than made up for it. Thanks to Jacob M for his patience with and consideration towards me. There was another you woman with colored hair, who proved to be invaluable during our meal and cake time.

Date: 5 months ago

Review №179

Rating: 4

Date: 5 months ago

Review №180

Rating: 5

Great time! Spent over 6 hours, playing, resting, and playing again. It was so much fun and a total body workout, LOL!

Date: 5 months ago

Review №181

Rating: 5

Date: 5 months ago

Review №182

Rating: 5

Great for parties. Lots to keep kids running and wear them out? Food isnt that great but we didnt go for food.

Date: 5 months ago

Review №183

Rating: 5

Bolder was an amazing place I ve even heard unspeakable once owned it you should totally go there when it s owned!

Date: 5 months ago

Review №184

Rating: 1

Paid over $100 for tickets only to find out that you have to schedule appointments just to do each attraction. So that leaves you standing for an hour between appointments. I mean I get waiting in lines but there were no lines. And the tickets claim to be all inclusive but aren t.

Date: 5 months ago

Review №185

Rating: 5

I came to visit with my nieces and nephews and was accompanied by a very extraordinary staff. Especially Victoria at the cafe made sure we had all our needs satisfied when trying to get something to snack on. Would most definitely recommend coming here!

Date: 5 months ago

Review №186

Rating: 5

Fun

Date: 5 months ago

Review №187

Rating: 4

Date: 5 months ago

Review №188

Rating: 4

Date: 5 months ago

Review №189

Rating: 5

Date: 5 months ago

Review №190

Rating: 1

Please refrain from hosting your birthday party here if you re expecting a refund. Unfortunately, a few of my guests didn t attended the party, and I was informed that all payments are non-refundable for no-shows

Date: 5 months ago

Review №191

Rating: 5

dude gave me an icee refill for free

Date: 5 months ago

Review №192

Rating: 5

Date: 5 months ago

Review №193

Rating: 4

We drove from Houston because the kids were dying to come. They had a great time and it was about what we expected. The loved the tube slide and blaster zone. The parent waiting area was nice and the food was decent for a play like this. If I had to say a negative it would be the arcade is very small and the 7.99 fee for non participants (aka me). I feel like when I m dropping about 150 on two kids a parent should be free to sit on a couch. Other than that no complaints!

Date: 5 months ago

Review №194

Rating: 5

bolder is such a Family Friendly Place to visit. it has so many diffrent types of games entertainment and slides! This place is perfect for a childs birthday PARTY I know all you guys children would love this place like how I did!

Date: 5 months ago

Review №195

Rating: 5

I went earlier and got there before the crowd showed up. Best time ever

Date: 5 months ago

Review №196

Rating: 5

Date: 5 months ago

Review №197

Rating: 4

I fun

Date: 5 months ago

Review №198

Rating: 4

My family had a great experience. Kids age range from 7-11 all had a good time. Prices can seem a bit steep but, as long as your kids take full advantage of available attractions it s worth a try. Food was average. Staff was friendly and professional.

Date: 5 months ago

Review №199

Rating: 5

We went on a field trip here and the staff was INCREDIBLE. I had 7th and 8th graders there primarily, but there were a few kids who did not meet the weight requirement. Boulder went out of there way to open up alternative attractions so that every student got to participate. Navarro, the supervisor/manager, in particular went above and beyond to ensure my students safety and enjoyment. He was incredibly accommodating to any needs we had and sought to make sure we were having the best time possible. Jett also worked with some of our younger students and was incredibly supportive and encouraging towards them. I would 100% recommend this experience, even with the price tag. It is worth it. Thank you Boulder!

Date: 5 months ago

Review №200

Rating: 5

I visited during Spring Break so the lines were long but that was expected. The kids still had a great time.

Date: 5 months ago