About the Company
rating: 4.5
Conveniently located urgent care facility offering prompt medical attention for minor injuries and illnesses. Our experienced staff provides efficient and compassionate care, ensuring you get the help you need, when you need it most.
Categories
- Urgent care center
- Doctor
- Emergency care service
- Medical Center
- Medical clinic
- Physical examination center
- STD testing service
- Walk-in clinic
- X-ray lab
Contact Information
Phone: +1 512-930-7828
Website: https://nextcare.com/locations/tx/georgetown/?utm_source=google&utm_medium=organic&utm_campaign=google_maps&utm_content=georgetown
Address: 900 N Austin Ave #105, Georgetown, TX 78626, United States
- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 8 AM–4 PM
- Sunday: 8 AM–4 PM
Photos
Reviews
Review №1
Rating: 1
Waited over 1.5 hours to be seen for them to then tell me their systems were down but I could do a virtual visit. Waited for my virtual appointment but nobody showed up. The clinic wouldn t even reimburse my copay. I wouldn t waste your time.
Date: a week ago
Review №2
Rating: 1
Zero stars. Collected copay and then said they don t offer the services that are clearly advertised on their website. Ridiculous, unethical, and illegal. I will definitely be reporting them.
Date: a week ago
Review №3
Rating: 3
Decent care, but wait times are ridiculous even with an appointment, and they are not sympathetic about that at all.
Date: 2 weeks ago
Review №4
Rating: 1
Appointment is at 9AM. I provided my insurance over 24 hours ago. Why did I wait 30 minutes in the wait room to be told I have a copay at 9:20? Couldn t we collected that when I arrived if I provided the information and properly filled out the paperwork during their business hours yesterday? I thought I d come here to save time of being in the hospital. It s dirty too!
Date: 2 weeks ago
Review №5
Rating: 1
Took my daughter in because she had an asthma flare up. Doctor prescribed the inhaler but not the spacer. CVS required a prescription for the spacer. Called multiple times, doctor didnt get back for 1.5hrs. I ended up calling a telemed (2nd appointment fee) to get an on call doctor to call in the spacer. Its a good thing her lungs werent in really bad shape. When I called receptionist said for sure before they close at 1pm. Not okay. Doctor should have know to ask about spacer.
Date: a month ago
Review №6
Rating: 5
Date: a month ago
Review №7
Rating: 4
Appt. was on time. Paperwork was efficient. Staff were professional and pleasant. An easy way to do a childs school athletic physical for $20 cash out the door. Kind of a generic place but it did the job.
Date: a month ago
Review №8
Rating: 5
Date: a month ago
Review №9
Rating: 1
Worst customer care in Georgetown Stayed in a room for 1 hour and 15 mins without every seeing a provider Would not recommend this location to any for any reason. And I had an appointment!!
Date: a month ago
Review №10
Rating: 2
Had an appointment and still didnt get seen for 2:23 minutes after the time. Wish I didnt have to go there. Workman comp
Date: a month ago
Review №11
Rating: 5
I enjoyed my first visit to Next Care urgent care. I was a walk-in but received excellent care from the nurse and Nurse Practitioner. I will recommend to friends and family.
Date: a month ago
Review №12
Rating: 4
The staff seem to be very caring. We especially appreciated working with Jackline the nurse practitioner. She was kind and attentive as well was the other staff. However, they didn t introduce themselves. They went above and beyond to make sure my son was take care of.
Date: a month ago
Review №13
Rating: 5
Staff & NP were Amazing! I walked in tonight at 7:45 and they close at 8 PM. I was worried that they might not see me because at another urgent care I was turned away so close to closing time.. I had a pretty severe cut on my thumb that needed immediate attention and I needed a tetanus shot. They took me back immediately and took a look at my thumb and said yes, we can stitch that up and three women went to work to make me feel comfortable and took great care of me. They all were kind, professional, and attentive. I ended up with six stitches in my hand and so appreciate the care that these women gave me. Would highly recommend anyone. Thank you again ladies! Yall are amazing!
Date: a month ago
Review №14
Rating: 1
I had a scheduled appointment for 5:00 PM and arrived 20 minutes early, but I was not seen until 6:05 PM. This delay was quite frustrating, especially since I had other commitments to attend to afterwards. The staffs demeanor was somewhat nonchalant, which added to my disappointment. I believe that appointments are meant to streamline the process for patients, and I anticipated a more timely experience. I hope to see improvements in the future.
Date: a month ago
Review №15
Rating: 4
The NP was amazing with my son with disabilities!
Date: 2 months ago
Review №16
Rating: 5
I love how convenient it is to schedule online and make an appointment! The staff are very friendly too! I go for all our family needs! Thank you, Next Care!
Date: 2 months ago
Review №17
Rating: 5
everything was perfect
Date: 2 months ago
Review №18
Rating: 5
An abnormally good experience for an urgent care clinic. I was able to easily book my appointment online, I was actually seen close to my appointment time and wasnt left to wait in the exam room for an hour before someone saw me, the who PA treated me did an excellent job, and Im already feeling better from the medications I was prescribed. All the staff here was great, highly recommend.
Date: 2 months ago
Review №19
Rating: 5
We loved the entire staff! Friendly, efficient and competent. I highly recommend going here.
Date: 2 months ago
Review №20
Rating: 5
Super friendly and fast
Date: 2 months ago
Review №21
Rating: 5
Excellent staff and very nice will be repeat customer
Date: 2 months ago
Review №22
Rating: 5
Very clean nice office. Very efficient and friendly staff. So glad I chose this place.
Date: 2 months ago
Review №23
Rating: 5
the wait was absolutely worth it, my doctors were so sweet and they reassured me that the things i have are nothing to be scared of and helped me feel more comfortable with checking up on my sexual health if i feel like i need to.
Date: 2 months ago
Review №24
Rating: 2
the nurse and the np were very nice however I was there for 3 hrs waiting bc they were behind
Date: 2 months ago
Review №25
Rating: 1
No ac except in hallways. Exam rooms are hot. Waited an hour after scheduled appointment time to be roomed- told that the provider had 2 pts in front of me, at 1 hour iopened the door so they could see me (watched a staff wall by and glance at me) and get some air from the hallway in the exam room. 2hours and 50 minutes wslked past one of thE staff sitting - no acknowledgement- went to the front desk to ask if i had been forgotten. FD stated she would call the provider in the back office. Fimally seen 3 hours after my scheduled time. If i hadnot already paid them 4 times my routine co-pay for insurance their website states they accept i would have walked out! Dont go here and if you absolutely must dont bother with an appointment, it is a waste of time. Im in healthcare and generally very patient with delays but the waiting room had 2 parties when i arrived and was totally empty when i left so it was not a triage issue. My husband had a total knee replacememt done in lesd time than i waited for a simple appointment here
Date: 2 months ago
Review №26
Rating: 1
I arrived at 7:13pm. Guy in scrubs who was talking to the girl at the front desk looked at me and looked annoyed. No one greeted me. I walked to the girl at front desk, who said they were closed and they had closed everything up already. All the rooms were dark. They should be open until 8:00pm. I expressed my disappointment, and they said they had a stat illness (staff illness?). I don t know what that means. I couldn t understand them behind the masks. I was very disappointed. I got the vibe they just wanted to close early. Never going to a NextCare EVER again. I had rushed there and drove 20 minutes. I asked the girl, what solution do I have then if they re basically saying they can t help me? She told me to go to CareNow, and that I did and so glad I did!
Date: 2 months ago
Review №27
Rating: 2
Waited over an hour in exam room for a 5 minute visit with doctor to provide test results. She didnt even know if patient had fever??
Date: 2 months ago
Review №28
Rating: 5
Saw me same day with an appointment. There was still a bit of a wait, but I felt taken care of.
Date: 2 months ago
Review №29
Rating: 5
The nurse practitioner and the receptionist were very nice and we got what we needed.
Date: 2 months ago
Review №30
Rating: 5
This place is very caring and takes care of you . The nurse and the doctor that I had was excellent . One thing I will say is wait time is vey quick and I did love that.
Date: 3 months ago
Review №31
Rating: 5
I was seen right away by the PA. She listened to what I had to say and prescribed me medications so that I would be healthy enough for my trip that day is in a few days. Will definitely be going back next time I m under the weather.
Date: 3 months ago
Review №32
Rating: 4
The A/C was out and wait times were long. It was HOT
Date: 3 months ago
Review №33
Rating: 5
Set up appointment time online. I arrived 15 minutes early to complete check in. I was in room with nurse right on time, PA, came in within 10 minutes. Asked great questions, came up with a good plan for antibiotics, and treatment. Finished up and out the door all within 35 minutes of appt. Time. I felt they listened carefully, addressed my concerns and were very professional.
Date: 3 months ago
Review №34
Rating: 2
Was not impressed. Walked in, and no one was at the front desk, stood around for about 5-7 minutes, when someone else in the waiting room said I could use the QR code to check in. Once my son was called back, the girl who called him back clearly didn t seem like she wanted to be there. She almost seemed annoyed. When doing the nasal swabs for my son, he was uncomfortable, and she just kept saying it s has to be done; which I get it, for an accurate result it needs to be, but she could have shown more compassion. When the physicians assistant came in, because there s no drs in the location, she did an exam, and said everything looked good. (We went in, because he had been having a high fever for 48-ish hours) So we head home, about a 20 minute drive. By the time we get home, his fever is above 104, and I end up taking him to the er. Only for them to do an xray, and find out he had pneumonia. Didn t feel like the staff was thorough, and they didn t seem to care, or go above and beyond. Just an eh everything looks fine, he s probably just running a fever Will not be going to a NextCare in the future.
Date: 3 months ago
Review №35
Rating: 5
Excellent service. Friendly/caring staff. Clean rooms.
Date: 3 months ago
Review №36
Rating: 5
Fast and friendly. Efficient.
Date: 3 months ago
Review №37
Rating: 5
Quick and easy check in. Staff friendly professional NP Theresa efficient friendly and thorough
Date: 3 months ago
Review №38
Rating: 2
Went on app to schedule a time as my child is special needs and does not wait well. The Receptionist scheduled two walk ins before us and had to wait an hour and a half to be seen. Would give one star but the provider was helpful. Staff on the other hand, was very rude and when I asked them when we would be seen after waiting an hour was threatened they could make the cut off time sooner. Also the worker that took us back pointed and said you guys come back, when I said our names he replied, yeah whatever. Staff needs to work on manners!
Date: 3 months ago
Review №39
Rating: 5
Very nice and polite
Date: 3 months ago
Review №40
Rating: 1
Dr, was great but it took over 3 hrs to see her. One nurse and 1 doctor for nonstop patients. Need more staff and the AC was out in the lobby as was the last time I was there. Not good experience. No
Date: 3 months ago
Review №41
Rating: 5
Always the staff is ver helpful and friendly I would recommend this place to friends and family. I have used other urgent cares and by far this one is the best!!
Date: 4 months ago
Review №42
Rating: 5
Jackie was kind, thoughtful and caring!
Date: 4 months ago
Review №43
Rating: 5
Very nice and caring
Date: 4 months ago
Review №44
Rating: 1
Service and greeting by Shelby was a little unprofessional. Could have been more welcoming and empathetic rather than dismissive and brunt.
Date: 4 months ago
Review №45
Rating: 5
I ve been dealing with terrible sinus issues and a painful sore throat for 5+ days. Was able to get an appointment quickly. Can not tell you how much I adore and appreciate the male nurse (I think he said his name was Art) that took my vitals and got me prepped to see the doctor. Even feeling the absolute worst I ve felt in a while, his kind and upbeat spirit helped make the whole process easier and more comfortable. He genuinely cared how I felt and was motivated to make sure I got out of there feeling better. The provider I saw was wonderful as well - quick but thorough. I appreciate her listening to my feedback and getting me set up with treatment that would help me to feeling better as quickly as possible. Overall great experience! Thank you for seeing me today!
Date: 4 months ago
Review №46
Rating: 5
I have a severe allergic reaction to azithromycin, and no other Dr would acknowledge this was the cause of so many reactions, that the list is too long. I have been in agony for days, unable to eat, sleep and barely drink water.By the time I got to Next care, my eyes/lids were so swollen that vision was difficult. Dr. Murphy genuinely listened discussed possible process and submitted the prescription, including an Epi-pen. She was so humble and not dictatorial, as well as incorrect of another provider who misdiagnosed my reactions and said itvwas unlikely an allergic reaction. Later I called Next Car, and she spoke to me, answering my myriad of questions thoroughly. I felt as if I had gone back in time with the doctors of old. Dr Murphy, you are a true gem to the community. May you be blessed richly for your care and wisdom. Jessie Campbell
Date: 4 months ago
Review №47
Rating: 5
Great customer service and caring providers. The providers in the room were kind, asked good questions, and really listened. They were very thorough. We will definitely go back next time we need urgent care.
Date: 4 months ago
Review №48
Rating: 1
Extremely disappointed. Was charged only for me to get to the back for the doctor to tell me she couldn t do anything for me. When I asked for labs she told me she wouldn t be around to read them so I was better off going to my PCP. Also stated her x-ray technician was out and she wouldn t even be able to provide x-ray. The nurse was very professional but the doctor did not seem like she wanted to be there. Will not go back.
Date: 4 months ago
Review №49
Rating: 5
Date: 4 months ago
Review №50
Rating: 5
Date: 4 months ago
Review №51
Rating: 5
Wonderful staff very professional and caring..!!
Date: 4 months ago
Review №52
Rating: 5
It was great! I was seen in a reasonable amount of time. The medical assistant was cheerful and professional sorry I didn t catch his name. The PA Juan B. was very caring and helped me well. Thanks to all of you. From intake to exit a very good experience.
Date: 4 months ago
Review №53
Rating: 5
I m so grateful with Doctor Juan they re so patient and nice Ive been coming here and I feel very comfortable thank you Nextcare .
Date: 4 months ago
Review №54
Rating: 5
Monica and Art are amazing! Super friendly, reassuring, and made sure I was comfortable the whole time.
Date: 4 months ago
Review №55
Rating: 3
I went for a follow up visit, I became allergic to the antibiotics I was prescribed (not their fault). However, the front person advised I cancel my appointment, (they were busy) and a physician would call me to discuss new medication. I never received a callback. I called back twice that day, and each time was told someone would get back to me. That they were just busy. I completely understand, however, I had shown up for my appointment because of a severe allergic reaction. They shouldn t have told me to cancel if they did not intend to call back. It s been a week and no one has reached out. I ended up being able to go see a PCP virtually that day, who saw the hives that covered my face, and prescribed new meds. The first visit was great and thorough, but the second was disappointing. Just be cautious against canceling an appointment, you may never get a call back.
Date: 4 months ago
Review №56
Rating: 5
Date: 4 months ago
Review №57
Rating: 5
Jackie, the physician is very calm and took her time to understand the problem. My daughter had a sore throat, she did strep test and did further investigations after strep was negative. I like it when the Dr do more investigations than jump into treatment without knowing why that happened. I give her 5 stars for being so welcoming, friendly, kind and knowledgeable! Also, the front desk are so friendly they make you feel at home! Great Team right there!!
Date: 4 months ago
Review №58
Rating: 5
Well it was good very good dr Monica is very good dr she gave me the good medicine and I am very happy I feel happy I do recommend that urgent care.
Date: 4 months ago
Review №59
Rating: 2
They did not do anything for my son but strep test him(which came back negative)and send him on his way. He woke up the next day worse, not able to talk bc his throat was so swollen. Got a second option ans comes back positive.
Date: 4 months ago
Review №60
Rating: 5
Date: 4 months ago
Review №61
Rating: 5
love that they take va benefits and nice and kind
Date: 4 months ago
Review №62
Rating: 5
Excellent staff-Excellent doctor Could Not have asked for a better outcome! Thank you so much!!!
Date: 4 months ago
Review №63
Rating: 5
Everyone was kind and helpful
Date: 4 months ago
Review №64
Rating: 5
Great, quick service
Date: 4 months ago
Review №65
Rating: 4
Date: 5 months ago
Review №66
Rating: 4
It was suggested by a minute clinic that we visited that we seek a higher level urgent care for our daughters reaction to an insect sting because of the severity of the swelling. We were in and out within an hour and half as a walk in at NextCare towards closing time on a Sunday. They got us in and seen and were genuinely concerned about her well-being. The treatment they set up for her was exactly what her pediatrician said she would have done for her. The staff was kind and welcoming and made sure my daughter felt comfortable with their care, which helped so much because of her anxiety from past traumatic medical experiences. Ive come to this clinic before and wasnt entirely pleased with the experience, so I was hesitant to give it another try. The clinical staff at this visit was well above par. Thank you all so much for taking care of my girl!
Date: 5 months ago
Review №67
Rating: 5
The dr and staff were awesome. The doctor on call was very friendly and put my mind at ease with my concern. He was very good at treating my issue and was very pleasant with work with. Thank you very much. The receptionist was helpful and polite too.
Date: 5 months ago
Review №68
Rating: 5
Date: 5 months ago
Review №69
Rating: 5
Both nurse & doctor were very attentive, helpful, and compassionate.
Date: 5 months ago
Review №70
Rating: 5
Great experience. Awesome staff!
Date: 5 months ago
Review №71
Rating: 5
This was the fastest I have ever been able to do a DOT physical. Not only was it a same day appointment, it was within a couple of hours from when I called. There was the usual waiting in the lobby despite having an appointment, plus the usual wait for a provider after doing vitals, but it wasnt an inordinate amount of time for either.
Date: 5 months ago
Review №72
Rating: 5
Very pleasant. Staff was very helpful
Date: 5 months ago
Review №73
Rating: 1
My son went got an rx for an ear & throat infection . called the following day with an allergic reaction & they wouldnt correct the problem. Told him to go to his pcp. That he didnt have.
Date: 5 months ago
Review №74
Rating: 1
I had a very bad experience with Nextcare urgent care. My kid had an ear infection and was complaining of the pain, but the doctor did not diagnose him correctly. A day later I went to my PCP and doctor said ear infection has increased. Luckily the antibiotic ear drops given by my PCP helped. Dont recommend NextCare urgent care to anyone. Please stay away!!
Date: 5 months ago
Review №75
Rating: 5
Always the best care and service hands down! When you aren t feeling well it s nice to have a team that truly cares about you. Thank you
Date: 5 months ago
Review №76
Rating: 5
Date: 5 months ago
Review №77
Rating: 5
Friendly caring staff. Quick service, all around excellent experience.
Date: 5 months ago
Review №78
Rating: 5
Fast service was surprised and the doctor was awesome she did everything. Very pleased thanks.
Date: 5 months ago
Review №79
Rating: 5
Date: 5 months ago
Review №80
Rating: 5
Awesome team and Awesome diagnosis on my condition. Thank you again for the speedy service!!
Date: 5 months ago
Review №81
Rating: 5
The medical team was professional, caring and helpful. I would recommend this urgent care in Georgetown, Texas !
Date: 5 months ago
Review №82
Rating: 4
sat there for an hour after my an appointment time.
Date: 5 months ago
Review №83
Rating: 5
Nextcare is the best place. Very friendly employees, the best Doctors. Very helpful. Thank you for being open on weekends.
Date: 6 months ago
Review №84
Rating: 5
Date: 6 months ago
Review №85
Rating: 5
Date: 6 months ago
Review №86
Rating: 5
Great care, prompt service. Everyone was great
Date: 6 months ago
Review №87
Rating: 5
Very friendly people . Very good listeners and I felt very safe being there .
Date: 6 months ago
Review №88
Rating: 5
Excellent care!! Efficient, friendly, professional!! I continue to use this facility for over 10 years. It s always my go to
Date: 6 months ago
Review №89
Rating: 1
I will not e coming back to this urgent care. They pulled a patient in that came in after me. They were behind me when I was checking in and they only have 1 window. They claim we checked in at the same time. That is not possible with 1 window.They were a walking just like me. I guess my child was not important enough to be seen
Date: 6 months ago
Review №90
Rating: 5
Great team greeted me and listened to my concerns. This is now my go to place for urgent care!!.
Date: 6 months ago
Review №91
Rating: 5
Scheduling was quick and easy online. I was able to schedule for a morning appointment. Checked in online as well. Art and Amy were great. Still waiting on results. I ve used this clinic several times and highly recommended.
Date: 6 months ago
Review №92
Rating: 5
My baby was sick, so I rushed to the hospital and all the staff there were kind as if they were family. Dr. Amy was so professional and kind and informed me a lot and reassured me. Its place that gives me stability like home. You guys are really professional. Thank you.
Date: 6 months ago
Review №93
Rating: 5
Date: 6 months ago
Review №94
Rating: 5
Everyone was so kind. I was able to get in and out without any issues. They take great care of their patients.
Date: 6 months ago
Review №95
Rating: 5
Efficient and knowledgeable, totally listened and was able to help my illness!
Date: 6 months ago
Review №96
Rating: 5
This location was very accepting to what I had to say and what I needed.
Date: 6 months ago
Review №97
Rating: 4
Date: 6 months ago
Review №98
Rating: 5
NextCare in Georgetown was quick, helpful, and knowledgeable. We took our 2 year old in with a high fever. They made it easy to get checked in and get paperwork done. The PA and NP were calm, kind, and quick with their work. Good experience and will go back, if needed.
Date: 6 months ago
Review №99
Rating: 5
It is very convenient to be able to select an appointment time on their website instead of having to wait hours for a call like other urgent cares. Everyone was very kind and professional during my visit today, from the receptionist to the PA and her assistant. NextCare will definitely be my urgent care or choice when I need to be seen outside my PCPs normal hours.
Date: 6 months ago
Review №100
Rating: 5
The Next Care Staff Was Amazing They Saw Me And Sent Me Out For Additional Treatment Every One Did An Amazing Job
Date: 7 months ago
Review №101
Rating: 5
Date: 7 months ago
Review №102
Rating: 5
Tha team at North Austin Ave in Georgetown Tx are always kind, diagnose quickly and provide a solution for my nonverbal special needs teenage daughter. Thank you again team!!!
Date: 7 months ago
Review №103
Rating: 5
LOVE LOVE LOVE this place!!!!! Very thorough and very knowledgeable! My new Urgent Care for sure!
Date: 7 months ago
Review №104
Rating: 1
I paid $100 cash to the front desk but they keep sending me the bill to let me pay the extra.
Date: 7 months ago
Review №105
Rating: 5
Date: 7 months ago
Review №106
Rating: 1
Closes at 8 pm, but dont bother coming in at 7:20 even when the only ones on site is the security guard, receptionist and.. you, cause they can be out of capacity for the night. Shouldve just drove closer to home. Not urgent, not reliable.
Date: 7 months ago
Review №107
Rating: 5
Super friendly front desk staff and the PA had the best bedside manner! Highly recommend this location.
Date: 7 months ago
Review №108
Rating: 5
Last Visited: 2.10.24 The Bad: A longer wait than I would ve hoped. I checked in online with the hopes of minimizing my wait on-site. I think they only had one provider though so the app should loosen the check-in windows because everyone wants more than 15 minutes of time. Hell, most cases require that much just for the patient to tell the provider what s wrong and for the provider to develop rapport with the patient. The system is unrealistic in that regard. The Good: The staff: The admin upfront was awesome. She actually saved me some money by letting me know about benefits available to vets through VA health insurance. The nurse was brief, took my vitals, and her notes. And despite the fact I suspect she was probably rolling her eyes internally, she was never rude. I can respect that. After hearing a similar story all day long, who wouldn t be burnt out. And I didn t even ask her how her day was going. Provider Maina was just as awesome. I probably could ve saved the long story for her and saved the nurse some earache but I wasn t sure how much the nurse needed to know. Anyways, Provider Maina was both compassionate and seemed very competent. She didn t give me a prescription I didn t need, she tested my concerns, made me feel confident about my visit, and provided me feedback on what I needed to do next. Overall, a very successful visit. Thank you!
Date: 7 months ago
Review №109
Rating: 5
Date: 7 months ago
Review №110
Rating: 5
All staff were very professional, polite and concerned. The process was quick. Will definitely go back when the need arises.
Date: 7 months ago
Review №111
Rating: 5
Easily scheduled an appointment online. Was able to go early and get right in. Dr and nurse were friendly and very thorough. Sent our prescriptions to pharmacy right away. Had a great experience and would revisit them again if needed.
Date: 7 months ago
Review №112
Rating: 5
After having a lingering cough for over 10 days I decided it was time to get medical attention. I booked a same day appointment and was seen by PA Amy Friggle. She was amazing, very kind and attentive . My meds were called into my pharmacy, she even arranged for my OTC meds to be picked up and added to my prescription. I was highly impressed with my care and all the staff. Karen Cate
Date: 7 months ago
Review №113
Rating: 1
Date: 7 months ago
Review №114
Rating: 3
The staff was great, but the walls are extremely thin, and it sounds like youre in the middle of a gym during the busiest time of day or in the middle of a construction site with every tool possible going. It is not a very conducive environment for people who are sick or not feeling well.
Date: 8 months ago
Review №115
Rating: 5
Date: 8 months ago
Review №116
Rating: 5
Friendly staff
Date: 8 months ago
Review №117
Rating: 4
I liked the PA, but didnt care for it taking a hour and a half to get out of there.
Date: 8 months ago
Review №118
Rating: 5
Date: 8 months ago
Review №119
Rating: 5
Date: 8 months ago
Review №120
Rating: 1
I went into the clinic today feeling awful. There was one person ahead of me. I wound up waiting an hour, which the front receptionists thought it was a good idea to argue what time I was there, since I received a text from my wife right as I walked in the door. Then, while I was waiting, no less than three people came in and were called to the back before me. When asked about it, the receptionist had no clue what was going on or why this was happening. Ten minutes later, she told me to come back. At this point, I told them that with the unprofessionalism, cluelessness of the staff, and the general lack of concern for the patient caused me to politely inform them that I would rather die than let their doctor look at me especially if this is how the rest of the place is ran. My family will NEVER go to this place again. I would rather give my money to someone else.
Date: 8 months ago
Review №121
Rating: 5
Date: 8 months ago
Review №122
Rating: 5
Date: 8 months ago
Review №123
Rating: 1
This place is where your time goes to die, every time no matter what you do! Staff is nice, never plan to just stop by though.
Date: 8 months ago
Review №124
Rating: 5
Great care, fast!
Date: 8 months ago
Review №125
Rating: 5
Friendly and caring staff. Very quick wait time.
Date: 8 months ago
Review №126
Rating: 5
This is for Georgetown location only. They were great. Fast and friendly
Date: 8 months ago
Review №127
Rating: 5
Kind and helpful staff. Preregistration was easy online and wait time was excellent.
Date: 8 months ago
Review №128
Rating: 5
Very thorough and speedy.
Date: 8 months ago
Review №129
Rating: 5
Booked same day appointment on Saturday; staff and doctor were excellent; efficiently diagnosed and medications ordered; positive recovery from sinus infection within 24 hours. Highly recommended!
Date: 8 months ago
Review №130
Rating: 5
The nicest and most caring staff I ve ever encountered.
Date: 8 months ago
Review №131
Rating: 4
Date: 8 months ago
Review №132
Rating: 5
Date: 8 months ago
Review №133
Rating: 5
I thought I got excellent care there and the prescriptions for medicine was great. Referring me over to a place that is not covered by my insurance probably wasn t a good move but hopefully I don t have bronchitis. I wasn t able to get the work done the chest x-ray.
Date: 8 months ago
Review №134
Rating: 5
Fast friendly service.
Date: 8 months ago
Review №135
Rating: 5
LOVE LOVE From the front desk to the Doctor the whole team is awesome!! Keep it up
Date: 8 months ago
Review №136
Rating: 1
Will never go back nor will I recommend anyone there. Front deck and nurse was very nice. The Doctor on the other hand did not listen to what I was saying at all.
Date: 8 months ago
Review №137
Rating: 2
Was visiting and had been sick for days, waited a long time to be told I had a sinus infection. No swabbing or anything just take Flonase over the counter, I was feeling miserable. Came home 5 days later saw my doctor and had a severe case of strep throat. Was given shots along with oral steroids and antibiotics and codeine cough medicine. You people need to step up your game if you call yourself a service in helping people.
Date: 8 months ago
Review №138
Rating: 5
Provider was excellent along with all the staff Would highly recommend making an appointment online. Very little wait time.
Date: 9 months ago
Review №139
Rating: 5
Amy was very kind & through...
Date: 9 months ago
Review №140
Rating: 1
I have two sick babies one with strep one with RSV. I went in to get tested because I m having some symptoms and want to isolate if needed to not reinfect or give it to my combat veteran husband who has COPD. The medical assistant was cold and told me she s not certified to give the test so come back tomorrow and someone else could. I asked her if the physician could do it. She told me she d ask. the physician told me at first that they don t usually test anybody, except for the critical, the young and the elderly. Would wait to see if strep was positive and go from there. It was negative and she still wanted to prescribe me steroids and antibiotics, without even testing me for anything else. when I pressed for the rsv test due to close contact with infected she told me that they don t have any at all. Even though the medical assistant told me to come back tomorrow when somebody else is there and they can test me. I simply asked for a refund so I can go somewhere else to get the test I need. My co-pay was $33. When I paid at the beginning I gave her $35 and she gave me two dollars in change. Great. when I asked for a refund she gave me $31 a dollar being change from her own purse. No biggy but when I asked why I m not receiving $33,she said she already gave me the two dollars and argued with me for a good 5-10 minutes before telling her manager that somebody else came in and she just didn t have the change. If this is not malpractice, I don t know what is. If they will test for Covid with no symptoms why would testing me for rsv be an issue? And I waited a hour to be seen WITH an appointment. The three ladies in the building were either rude and incompetent or straight lied to my face. People wonder why I have trust issues with medical professionals.
Date: 9 months ago
Review №141
Rating: 5
Everyone was extremely helpful and kind. Checking in was easy, and the processes in place made things go smoothly, considering this was an unplanned visit. Our nurse and doctor took care of their tasks efficiently. They helped make me feel comfortable and reduced my anxiety over the situation.
Date: 9 months ago
Review №142
Rating: 5
Very friendly, and attentive.
Date: 9 months ago
Review №143
Rating: 5
Very thorough and professional
Date: 9 months ago
Review №144
Rating: 2
Two TVs in the waiting area and the woman upfront says, We can t don t turn the TV s on. They don t or won t keep your appointment time. Also $$$
Date: 9 months ago
Review №145
Rating: 3
I ve received excellent care here before on a week day but I went on a Saturday this time. I would caution everyone to avoid going on a weekend. The black nurse who was working has an absolutely terrible bedside manner.
Date: 9 months ago
Review №146
Rating: 5
This was a very pleasant experience! Everyone was so friendly and helped me feel comfortable .
Date: 9 months ago
Review №147
Rating: 1
2 hour wait for the provider to tell me I have to wait 7 days for my kid to get worse. Told me she was trying to educate me on sinus infections. I don t care just give my kid something because you can tell this is an infection
Date: 9 months ago
Review №148
Rating: 5
Excellent, prompt service. I recommend your clinic all the time. I am in the medical field.
Date: 9 months ago
Review №149
Rating: 5
Great service. Everyone was very compassionate and professional
Date: 9 months ago
Review №150
Rating: 5
Could not ask for a better medical care and service. Jackline maina, FNP was very professional and knowledgeable. Need more physicians like her.
Date: 9 months ago
Review №151
Rating: 5
Date: 9 months ago
Review №152
Rating: 5
Very kind and very helpful
Date: 9 months ago
Review №153
Rating: 4
The wait time is not good. Why make an appointment at 11 and have to wait 40 min! Anyway the staff was amazing. The MA guy sorry I didn t get his name was so warm and friendly, so personable! Jacqueline FNP was sweet and amazing and so friendly. Thank you
Date: 9 months ago
Review №154
Rating: 5
Literally the best urgent care in the entire area. I can t tell you how many times I ve been here since living in Georgetown and the service and the staff are always great. Just went in now for cluster headaches and I was done and out in 45 minutes after walking in, doesn t get better than that, I ve been so many urgent cares in the area definitely tops all of them
Date: 9 months ago
Review №155
Rating: 4
When BSW closed the Belton Walk in clinic, the need for non-ER care on Sunday was nicely filled by NextCare. I got in earlier than my appointment and was cared for promptly. Their only weakness was no X-ray.
Date: 9 months ago
Review №156
Rating: 5
Great as always
Date: 9 months ago
Review №157
Rating: 5
Always friendly staff and doctors.
Date: 9 months ago
Review №158
Rating: 4
Everyone was very nice - receptionist, nurse and nurse practitioner. NP seemed very competent and did listen to my concerns. I made an appointment and had to still wait 45 minutes after appointment time, but overall great experience.
Date: 10 months ago
Review №159
Rating: 5
Amy was an excellent doctor and the staff was great too!
Date: 10 months ago
Review №160
Rating: 5
Date: 10 months ago
Review №161
Rating: 5
WONDERFUL!
Date: 10 months ago
Review №162
Rating: 5
Amy was amazing!
Date: 10 months ago
Review №163
Rating: 1
Poor quality care. Misdiagnosed ear infection.
Date: 10 months ago
Review №164
Rating: 5
Im an OTR truck driver and got sick while I was out on the road. I took an Uber to NextCare UC and they got me right in. Very professional and accommodating staff. They even found me an open pharmacy close by (on Sunday) and called my prescriptions in. Very thankful to NextCare UC!
Date: 10 months ago
Review №165
Rating: 4
Date: 10 months ago
Review №166
Rating: 5
The person at reception was pleasant and helpful. The waiting room was empty, very clean.Both people in the room were patient, helpful and informative. They told me they would be back with my results in 6 minutes. They were only 2 minutes off very acceptable. The PA was informative and answered all questions.
Date: 10 months ago
Review №167
Rating: 3
Long wait even with appt. Staff was courteous and great once we were seen and very efficient.
Date: 10 months ago
Review №168
Rating: 5
Incredible experience. Little to no wait time. Both the nurse and doctor were excellent and there was almost no wait to see the doctor. They took great care of me.
Date: 10 months ago
Review №169
Rating: 5
Date: 10 months ago
Review №170
Rating: 5
I highly recommend this office. The folks are very nice and really go the extra mile
Date: 10 months ago
Review №171
Rating: 5
Great service. Very convenient.
Date: 10 months ago
Review №172
Rating: 5
Very fast service
Date: 11 months ago
Review №173
Rating: 5
Everyone was courteous and professional. The PAC Dr.Friggle, was very compassionate and thorough. Excellent service.
Date: 11 months ago
Review №174
Rating: 5
I went to the Nextcare in Georgetown on Austin Avenue, and the people are sweet and very helpful. That the lady at the front desk had a sweet helpful demeanor and the doctor on call really helped me figure out what was going on. I enjoyed being there today.
Date: 11 months ago
Review №175
Rating: 5
Date: 11 months ago
Review №176
Rating: 5
The NextCare Urgent Care at 900 Austin Avenue in Georgetown. Extremely professional and caring from the receptionist to the Medical Assistant /Nurse to the PA. I was very impressed with the quality of and rapid check-in and check out. My go to place for urgent care. They let you know through your phone how many patients are ahead of you and estimated wait time. This is helpful to know when you feel like a train hit you.
Date: 11 months ago
Review №177
Rating: 5
Awesome experience I would recommend Next care urgent care to anyone.
Date: 11 months ago
Review №178
Rating: 5
The clinic was clean. The personal was very nice and explained everything. The doctor was attentive, took good care, explained why the medication and the procedure to continue the healing process.
Date: 11 months ago
Review №179
Rating: 5
For me the place is also very good...I only speak Spanish and they do their best to help me, thank you...everyone is very kind
Date: 11 months ago
Review №180
Rating: 1
I just called for information about the insurance they accept and the person who answered me did not give me options and left me talking to myself, how bad they discriminate
Date: 11 months ago
Review №181
Rating: 1
Customer service was not good at all they make you feel out a lot of paperwork online and even have the nerve to ask for insurance then when getting here they say I have to pay out of pocket this is ridiculous would not recommend this place to anyone!
Date: 11 months ago
Review №182
Rating: 1
Went in on Monday for kidney stone pain, told them urologist office asked me to get X-ray before my appointment on Thursday, so whoever saw said come back Wednesday X-ray tech out just walk no appointment needed, they did not give me any pain meds for kidney stones which are very painful, Come back Wednesday Tech tries to play doctor and says it won t help will not be able to see anything And I told him Urologist ordered X-rays Nad I have had calcium stones in the past which show up in X-rays and they still denied and said will not work , so long story short a complete waste of time nothing accomplished, very poor care for a kidney stone will not go back and would not recommend,
Date: 11 months ago
Review №183
Rating: 5
Amy was amazing! I went in for a back sprain and had a substitute doctor that was not that great the first time. She didnt even check my back. However, Amy walked me through everything and was super helpful. The receptionist was super nice. & Art is probably one of the friendliest nurses I have ever met. Doctors office visits make me nervous and Art totally eased that for me.
Date: 11 months ago
Review №184
Rating: 5
Checkin was very easy and Dr was so nice and sweet. We were seen right away which is always much appreciated
Date: a year ago
Review №185
Rating: 5
Everyone was very nice and friendly. I made my appointment online, so when I got there I didnt have to wait long. I was seen and received my prescription in less than 30min.
Date: a year ago
Review №186
Rating: 5
Date: a year ago
Review №187
Rating: 5
PA, Amy, was great! Thorough, kind, funny.
Date: a year ago
Review №188
Rating: 5
Date: a year ago
Review №189
Rating: 5
The PAC Amy was very thorough, professional, & perceptive; she got to the heart of my problem quickly, communicated clearly, & provided effective assistance. The help was very welcome & appreciated!
Date: a year ago
Review №190
Rating: 4
Long wait but otherwise great!
Date: a year ago
Review №191
Rating: 4
VERY CARING. Very punctual. Great bedside matter! So glad I went to Next Care!!
Date: a year ago
Review №192
Rating: 5
Unfortunately this was the 2nd time visiting with my son; once for a broken thumb and now for a sprained ankle. Both times, the staff was great and very friendly. We received the X-Ray results in a timely manner and they took time to answer any questions I had. The online appointment process is also quick and easy.
Date: a year ago
Review №193
Rating: 5
Dont use Care Now at 29/1-35 frontage road. this place is better
Date: a year ago
Review №194
Rating: 5
Good experience every time I go. They are quick but thorough. I definitely recommend the clinic on Austin ave.
Date: a year ago
Review №195
Rating: 3
Long wait to see the doc considering I had an appt but once I did, service was fine. PA was thorough and answered my questions. Would actually rate 3.5 stars
Date: a year ago
Review №196
Rating: 5
Fast easy way to get care walk-in or appointment friendly staff. Easy quick paper work and online service.
Date: a year ago
Review №197
Rating: 5
Date: a year ago
Review №198
Rating: 5
Amazing!!!! Provided exactly what care was necessary and the information for me to move forward with my healthcare.
Date: a year ago
Review №199
Rating: 5
Dr. Amy Friggle is who I saw today and she is awesome! She paid attention to my symptoms. Thank you !
Date: a year ago
Review №200
Rating: 5
The doctor that helped me was so empathetic and kind
Date: a year ago