Starbucks

Review №1

Rating: 1

HORRIBLE PLACE!!!!! Me and my family couldn t even order, they were rude as soon as we walked through the door a tall man with a short beard on October 3 black lady and that rude tall man working. Don t come here. Mi raza aquí ay mucha discriminación!!!!!!! That looked at each other and ignored us standing there when my mom said we should probably go he just shrugged his shoulders

Date: 2 days ago

Review №2

Rating: 4

Date: 4 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

I love Starbucks something about that water. Get you asking for more

Date: 4 weeks ago

Review №5

Rating: 5

Lovely space. Very clean and has outdoor seating. The gentlemen barista was a delight. He had a black apron that said veteran I believe. He was very kind and quickly made a perfect drink. He made sure to spell my name right. those tiny things mean a lot when someone is having a bad day.

Date: a month ago

Review №6

Rating: 5

Very clean and friendly

Date: a month ago

Review №7

Rating: 3

Date: a month ago

Review №8

Rating: 1

Worst location in DFW lazy staff and extremely slow

Date: a month ago

Review №9

Rating: 4

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 1

I asked for a strawberry drink but it doesnt taste like strawberry and its all water. This is the first time this has happened. If I had time, I would go back and return the drink.

Date: a month ago

Review №12

Rating: 2

Inconsistent quality from Starbucks to Starbucks. My first time at this Starbucks. The staff is nice but the coffee is not good. I ve been drinking blonde roast for years. The blonde roast at this location tastes and looks like dark roast. Not cool!! I feel like I m drinking mud. I would expect blonde roast to taste and look the same at all the Starbucks stores.

Date: 2 months ago

Review №13

Rating: 1

Worst experience in my whole Starbucks life I cannot exaggerate all for a thing that wasn t on the menu it was simple.. and my name is showing, that s how much I don t care for them to put a target on me.

Date: 2 months ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 5

Date: 3 months ago

Review №16

Rating: 5

Date: 3 months ago

Review №17

Rating: 1

Seriously, the worst. Came there this morning. Wasn t sure what time they open. I m sitting in the drive-through tall skinny overly flamboyant boy looks me dead in my face and pretends that he can t see me when I m waiting in the drive-through to ask if you guys are even open. Couldn t even acknowledge me and then when I pulled up in front, he looked at me again. He has totally lost a sale and a customer. I ll never come there again. June 21:2024

Date: 3 months ago

Review №18

Rating: 1

Went today , employees are rude!!!

Date: 4 months ago

Review №19

Rating: 1

Horrible service. The worst attitude from employees on a Sunday Morning. Even from manager (supposedly due to a short staff)

Date: 4 months ago

Review №20

Rating: 1

Super slow, unprofessional, and rude.

Date: 4 months ago

Review №21

Rating: 1

Understaff and slow. Waited over 15 minutes for my drinks that were supposed to be ready.

Date: 4 months ago

Review №22

Rating: 5

Ive been visiting this location consistently, ordering via the mobile app & can honestly say they consistently deliver on good quality drinks. If you dont like to wait in line, just order via the app & skip the wait. Its THAT simple. As far as the staff, they are genuinely kind & sweet. They are helpful & quick to smile, lovely people. I recommend this location despite the negative reviews.

Date: 4 months ago

Review №23

Rating: 2

This location is far and away the slowest Starbucks ever. I have been waiting for 15 minutes with 1 car front of me in the drive thru and this is a consistent experience.

Date: 4 months ago

Review №24

Rating: 1

The large lady at the window at 7:35 am this morning was yelling cuss words into our window inadvertently when we pulled up with our 3 small children in the car. Then she handed us the wrong drink, took it back ( health cide violation) charged us full price, and we did not receive the drink at all after waiting 20 minutes in line

Date: 4 months ago

Review №25

Rating: 1

I have order mobile but all the times they make my drink late over 10 minutes even they not busy. They talk and smile together and they look at me. Manager and employee is racist . Bad store

Date: 4 months ago

Review №26

Rating: 1

I got to this one bc it s close to my house but I m starting to go to another location bc the staff here is rude, they ALWAYS mess up my order, and they take too long filling orders especially when theres no line in the drive thru. I ve given them multiple chances but I ve been disappointed each time. Go to another location if you want your drink made right the first time.

Date: 5 months ago

Review №27

Rating: 1

I just left the line because I sat a waited 10 minutes for two coffees. Not only that but the lady and her manager were talking the whole time taking everyone s order and I could hear them through the intercom. Absolutely unprofessional and now I m late for work. Worst experience I ve ever had! Never coming here again

Date: 5 months ago

Review №28

Rating: 5

Date: 5 months ago

Review №29

Rating: 2

It seems they have new staff that don t know how to make coffee. Every time I order the Oleato shaken espresso, it comes out different in how it looks and tastes. If I pay more than 7$, it should be perfect and consistent every time. Maybe they need to train their staff more.

Date: 5 months ago

Review №30

Rating: 1

This location is no longer a Starbucks. It is now a Feng Cha teahouse.

Date: 6 months ago

Review №31

Rating: 3

The store itself is a good environment, but theyve messed up my coffee order the last two times. I ordered a chestnut praline latte and me coffee had cinnamon in it. If they dont have the chestnut praline anymore, they need to remove it from the website. This time I ordered a flat white with vanilla syrup and they didnt put the 4 pumps in vanilla in my coffee.

Date: 7 months ago

Review №32

Rating: 1

Terrible service and when asked about the ETA of my order I wasn t just looked at with no response. Waited over 15 minutes past the time my order was supposed to be ready.

Date: 7 months ago

Review №33

Rating: 5

I tried double shots of espresso at Starbucks of the different location and stopped going to Starbucks after that. This cafe on 2630 Arapaho Rd., in Garland, Texas is making the best espresso. I am back on track! The girls who work there are also amazing. I lost my wallet, and Jane and Valeria hold it for me for two days!

Date: 7 months ago

Review №34

Rating: 5

Date: 7 months ago

Review №35

Rating: 5

Everything came fast and made to my satisfaction with a smile. I enjoy visiting this location.

Date: 7 months ago

Review №36

Rating: 1

DO NOT GO TO THIS LOCATION ! Tonight around 6:30p was the WORST experience of ever in the drive-thru line.. I go to Starbuck s literally everyday and one of my drinks was the incorrect size.. I told the manager kindly that I asked for grande on my last drink.. she was very sweet and offered to correct my order without me asking BUT when she walked off to go remake the drink , a heavy set white guy sticks his head out the drive-thru window and tells me NEXT TIME CHECK THE SCREEN WHEN YOU ORDER TO MAKE SURE YOUR ORDER IS CORRECT SO WE DONT HAVE TO KEEP REMAKING DRINKS! I told him to rewind the cameras back to hear me clearly say I wanted Grande size.. he tells me WE DONT HAVE CAMERAS JUST MAKE SURE YOU CHECK THE SCREEN! very aggressively & walked away and mouth off something to the manager I told the manager that he was extremely rude .. THIS GUY IS A PROBLEM & NEEDS TO BE ADDRESSED.. I also see other posts from others about his behavior.. but however, the manager apologized but I WILL NOT be back to this location again

Date: 8 months ago

Review №37

Rating: 1

Slowest Starbucks ever!!! Customer service is a joke. The guy who takes order for the drive through just stood there and watched his coworkers make the drinks when there s a long line waiting !

Date: 8 months ago

Review №38

Rating: 1

This Starbucks is SEVERELY understaffed and it shows. Shame on management.

Date: 8 months ago

Review №39

Rating: 5

Date: 9 months ago

Review №40

Rating: 1

We order here all the time. Don t tell us regular is extra and say that s more than how I usually make it. Stop being lazy and make the drinks correctly. What a joke.

Date: 9 months ago

Review №41

Rating: 1

Bad service, they make for drive through first, not for us who get inside to order or pick up. Not check my order, my friend order the same time but they pick up drive through before me about 30 mins. Next time I will order online and then drive through to get it

Date: 9 months ago

Review №42

Rating: 1

Dont ever come to this Starbucks location ever, I ve never seen any worse Starbucks just like this location. Firstly, about the attitude forward to customers of the barista, They always have an extremely condescending attitude. They got my coffee so wrong and so sweet, and I was kindly ask them to make the drink again for me because it is so sweet. A barista with blonde hair and a chubby body used a bossy and unpleasant attitude when asking me back what I wanted. I paid for the drink, I didnt ask for the drink for free. They should not have to treat people like that. Please dont ever come to this place anymore

Date: 9 months ago

Review №43

Rating: 1

Today Sunday 12/10/2023. around 1:40pm. I hardly ever leave a bad feedback about any business. Ive been come to this Starbucks since they was on the old location, like more than 10 years. Today I have the worst experience ever, the store not busy at all, 2 employees keep talking to each other while Im waiting for my mobile order for nearly 20 minutes (I did ordered on my app before I come pick up). When I ask them can you make my order, they got angry with me, and their manager JANE even asked me to leave. Im 100% dont say anything cross the line or any bad words at all. you dont have to believe in my one side story, but its truth. This store is getting worse when they hired a bundle of kids, teenagers working here, they clearly dont have any customer service skills, or a good attitude when working. Im feeling sorry for this location.

Date: 9 months ago

Review №44

Rating: 1

I was a Starbucks partner for over 5 years. Take it from me, this is one of the worst Starbucks stores to visit in the area. The partners are rude, the store manager is rude, and the service is unbelievably slow. Im the fool for continuing to go here, but its the closest location to me. Theyve messed up my drinks well over 20 times (not exaggerating), never an apology, and have always had to argue with the partner at the window to get it fixed. Went again this morning because I had a bad night and wanted a pick me up. The barista handed us our hot drink without a sleeve, it was supposed to be a triple tall hot white mocha and they handed us a grande. When I said something the barista simply said, oh yeah, I think she just made a grande, and then turned around and walked away in the middle of me talking. We order the coffee as a triple tall so the espresso flavor is stronger and theres obviously more milk in a grande, so it literally tastes different. Im not expecting 5 star service, but treat your patrons with some sort of respect. If youre that unhappy with your job, literally just go somewhere else. No job is perfect, but you dont have to be rude. Just dont come to this location, the one off of belt line and plano road is way better.

Date: 10 months ago

Review №45

Rating: 2

Dont ever come here if youre in a hurry. Seriously. Just dont. One of the few Starbucks Ive EVER been to that has a guaranteed 10-15+ minute wait in the drive through. Timed them this time: I pulled in at 4:41 pm, waited for the people ahead of me, placed my order at 4:51pm, got to the window annnnnd my drink was made incorrectly, wanted iced, I received a hot, so had to wait for them to correct it and finally left the drive through at 5:00pm. Im sorry, are these peak hours? 4:41pm on a Sunday? C Team Starbucks work I swear.

Date: 10 months ago

Review №46

Rating: 1

Horrible service, very rude people work there.

Date: 10 months ago

Review №47

Rating: 1

Sloooooooow. Mobile order placed at 8:07am, expected at 8:19am, was delivered to the pickup counter at 8:40am. Out of the 6 or 7 persons working in the line, only 3 were actually moving their hands quickly enough to satisfy the 8:00am rush hour clientele. The drive through lady, the barista (whom will get the mobile orders all mixed up, no wonder, she has an enormous amount of work) and the lady doing the cold drinks. The lady in charge of the register might do something else besides looking because she wasnt as busy as the rest. All need to be positioned better for the best time management.

Date: 10 months ago

Review №48

Rating: 1

Date: 11 months ago

Review №49

Rating: 1

They dont care about the delivery driver

Date: 11 months ago

Review №50

Rating: 5

Always the best service and drinks!

Date: 11 months ago

Review №51

Rating: 4

Coffee and bacon sandwich were great. Blueberry scone was very dry, but had good flavor.

Date: 11 months ago

Review №52

Rating: 1

Date: 11 months ago

Review №53

Rating: 2

I placed an online order and upon arrival, I found myself waiting for a considerable 30 minutes to receive my drink. Surprisingly, people who placed their orders after me were served before me, and to make matters worse, my order was not prepared correctly. I kindly inquired whether the barista guy had forgotten to include the chocolate cold foam, but his response lacked the expected professionalism. This picture was precisely at that moment when my drink was handed to me. I would not have voiced my concerns had he not reacted in such an unprofessional manner.

Date: a year ago

Review №54

Rating: 1

Always behind and late and they seemed like didn t have energy to work

Date: a year ago

Review №55

Rating: 2

Started a new way to work and wanted to give this Starbucks a try both times in the morning Ive ordered my drink around 7:30am and the first time I waited almost 20 minutes for a drink and today I had to get a refund. Got the refund at 8:09am and was late for work so disappointing when you order way in advance and still cant get your drink by the time given. Wont be going back to this location. Staff wasnt very friendly either they were than happy to refund me versus trying to fix this issue.

Date: a year ago

Review №56

Rating: 1

If I am the only customer standing at the counter, please DO NOT fill 10 freaking mobile orders before you start mine! THE ABSOLUTE WORST BARISTA EVER! Food

Date: a year ago

Review №57

Rating: 3

Date: a year ago

Review №58

Rating: 1

This place is the worst Starbucks it is definitely bad management the employees work their butts off but this place is just managed real poorly

Date: a year ago

Review №59

Rating: 1

Bad service to make a drinks. Never never go again.

Date: a year ago

Review №60

Rating: 1

Very bad service, they are very slow, it is exaggerated what one has to wait at this Starbucks, too slow, unfortunately

Date: a year ago

Review №61

Rating: 1

Date: a year ago

Review №62

Rating: 1

I always order ahead here and should have learned my lesson. They care about the people In drive thru because I would order 20 mins ahead and arrived at pick up time and still wait 30-40 mins every time at this location. It s ridiculous! And they complain about orders Being ahead of you when you order ahead smh!

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 4

Nice place

Date: a year ago

Review №67

Rating: 5

Yessie (sorry if spelling is wrong) was AMAZING! Extraordinary customer service with so much patience with me being indecisive. Starbucks you definitely got some real ones working for you!!

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 4

This location is no longer on the TonThumb side. It s not across the street where the Top Car Wash is.

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 1

The customer service here is so rude. I dont think they know how to he friendly or even want to chat with you.

Date: a year ago

Review №72

Rating: 1

Really bad service and condescending attitudes. Grande size drink was literally half full, when asked why, rude guy tried to justify saying it was because we had asked for easy ice. Used to be a good location but unsure what has happened lately.

Date: a year ago

Review №73

Rating: 1

Pattern of concerning complaints regarding the condensing attitude from a few associates. Usually there is a tanned skinned, black haired female who works the afternoon drive through window. Before she intended to make my drink she was politely asked to wash her hands after handling my cash, for sanitary purposes. She initially ignored my inquiry and became unintelligently argumentative, stating my question or inquiry was a statement. She didnt know the difference between a question, which begins with could, can, etcetera, and a statement. I brought my concern to shift leader, Ricky, who was very immature, stating We are not going to play those games. Ricky mentioned other customers having similar inquiries. However, he agreed if they are handling cash at the register, it would be best to wash their hands. Lastly, I confirmed this with another Starbucks location who agreed their actions were abrasive and not sensible. Parking: Parking spaces are available, But, adjacent to a clinic with reserve only parking. Wheelchair accessibility: No double doors, but accessible.

Date: a year ago

Review №74

Rating: 1

Horrible service, very rude people work there. If you ask for anything to add or remove from your drink, prepare yourself to hear a lecture and get overcharged. They always get the wrong amount of pumps in my drink no matter what size. Do yourself a favor and drive to Campbell Starbucks.

Date: a year ago

Review №75

Rating: 1

Date: a year ago

Review №76

Rating: 5

They always make my drink just perfect . Love my baristas

Date: a year ago

Review №77

Rating: 5

She loves her pink drink!!!

Date: a year ago

Review №78

Rating: 1

Really bad experience first time going to this location and the blonde lady with glasses at Drive t is really rude. No coming back even though is 5 minutes away of where I live, going back to my regular coffee place

Date: a year ago

Review №79

Rating: 1

Too long for drive thru

Date: a year ago

Review №80

Rating: 5

District Manager Christian Hernandez-Hollie and Store Manager Daniel Burke: Greetings and good morning. I wanted to take the time to tell you how awesome and amazing your staff is at the 2630 Arapaho Road location. This Starbucks has become my premier exclusive Starbucks of choice in all of the Garland and Richardson area. I am greeted by a synergistic harmonize chorus of, Good morning Chris!!! as I step foot into the store. I see smiles and joy in ALL my store interactions and transactions. I have grown to know most by name with Mia being the one I know the best who just radiates positive vibes and excellence but then I know Chelsea, Kellie, Madison, Evelyn, Chris, Litzy, Phoebe, Lainey, and Ashley. They are simply Fabulous I totally enjoy every Starbucks experience that I have when I come to this store location. I know all excellence starts from the top and is executed by the team under great leadership. Please continue with whar you are doing because it is working -- and please, please, please let that Terrific Team know how much I love them and how much I appreciate their 6 Star service out of 5 Stars They are the Best and I will always make this location my coffee and food mecca! They treat me oh so so so Good Cheerfully, Happiest Pleased Lifetime Customer Chris Wyatt

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 1

Staff was extremely rude. I understand your busy, however if a customer chooses to walk in versus wait in line, they should be treated with as much respect as those waiting in line. Sadely this is my last time coming.

Date: a year ago

Review №83

Rating: 1

Terrible customer service.

Date: a year ago

Review №84

Rating: 1

They are the worst customer service & they need to get training.

Date: a year ago

Review №85

Rating: 5

I love there chai tea latte

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 3

Date: a year ago

Review №88

Rating: 5

Cool

Date: a year ago

Review №89

Rating: 1

They are so slow and the customer service is trash

Date: a year ago

Review №90

Rating: 2

I was just at the Starbucks at Arapaho and Shiloh . I ordered 2 drinks , both of them are venti size .When the barista handed the drink to me , the top 1/4 was just empty space. I wondered what happen and they couldn t explain to me why. This is my 1st time experiencing this I am not trille will the service needless to say if you minus the ice i am actually getting a half of cup.

Date: a year ago

Review №91

Rating: 5

Great coffee and treats. Works as a date for hubby and i.

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 2

Really bad experience. I know that they re busy but OMG the girl with blonde hair and glasses at the drive thru was so rude. I simply asked her for a straw and gave me the dirtiest look. Ah the drink was good, but the service not so great.

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 1

Nasty and rude and can never get my drink right

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 1

Staff was rude. For some reason they decided to close the dine in area and when asked, their reply was idk . And to top that, I asked them to cancel my order and they wouldn t, and served the worst coffee I have ever had at Starbucks. Not returning to this location.

Date: a year ago

Review №99

Rating: 1

This is the SLOWEST Starbucks drive thru ever! I have come here on several occasions and they are slow every time. Today was the SLOWEST. Never coming here again.

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

Super fast drive thru service and the barista at the window was so nice and really made my day

Date: 2 years ago

Review №102

Rating: 1

I used to be a barista for Starbucks. Slowest store I have ever seen. Ordered a pike(brewed coffee), it took 10 minutes. I had to ask the barista to please take the 4 seconds and poor me a tall coffee. For Gods sake guys, when a costumer orders a cup of coffee you should poor it and give it to them right away this is a not a crafted cup. Store manager please take care of your store, train your staff.

Date: 2 years ago

Review №103

Rating: 5

Awesome

Date: 2 years ago

Review №104

Rating: 1

left my entire drink off my Uber drink I want a refund on entire order

Date: 2 years ago

Review №105

Rating: 5

Great staff. Good coffee Vegetarian options: Impossible Meat

Date: 2 years ago

Review №106

Rating: 5

Date: 2 years ago

Review №107

Rating: 1

Thursday, July14, 2022 as well as Wednesday July 13,2022 I visited this Starbucks location. I ordered my normal only to receive it and it looks nothing like what I usually order. Now, I am a frequent Starbucks customer at various different locations, so I know what to expect when I receive my drink. On Wednesday I received my drink, drove off, tasted it, turned back around got back in line & advised my drink wasn t made correctly. Tried to return the drink but was advised she could not take the drink back so I had to keep it. The representative returned with the 2nd drink made correctly. I left and went about my day. I returned Thursday only to experience the exact same thing. Except this time I stayed in line, tried my drink and it was incorrect. I advised the lady at the window & gave her the sticker back. I told her my drink wasn t correct. She acted as if their error was my issue. I advised her how the drink was supposed to be made. She closed the window, came back with a cup of vanilla syrup and said I could just pour it in my cup since that was the only thing missing. I advised this was not acceptable. She advised another drink could not be made because I drank out of the wrongly made drink. I then asked for a refund, I m not going to argue about what my money pays for. I m assuming the fat, bearded man that came to the window was the manager. His words were, I was told you want a refund. I said yes. He said aggressively said I need the payment method you used for the refund. Since this is my first time EVER asking for a refund. I politely said I paid with the app, do you need my card or the app. He said whatever you used to pay. I repeated myself. He said pull up the app. I pulled it up & asked where should I go on the app. He said the payment screen. I pulled up my previous order because clearly I m confused. He said aggressively again ma am I need you to pull up the payment screen. I finally got to where he needed, which was the starbucks card saved on my app so he can scan it & put the refund on there instead of my debit card; he scanned it & handed me a receipt. If I m paying $10 multiple times a day for a drink, I expect it to be right. I could see if this was my first time ordering a drink & im not aware of what it should look/taste like. Starbucks has consistently been giving me hiccups on almost every visit. Either it s caramel drizzle ordered and not received, shots of espresso ordered & not received and the list goes on. I am very understanding & know that mistakes happen, but when I m being blamed for something I had no control over, it s time to re-evaluate where I spend my hard earned money at.

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 1

Purchased $28 worth of coffee beans. Cashier didn t bother to say hello and thank you. She simply walked away without giving me my receipt. Very rude

Date: 2 years ago

Review №110

Rating: 5

Date: 2 years ago

Review №111

Rating: 5

This is my favorite Starbucks in the DFW now! Everyone is always in a good mood & their service is fast. Stephanie is always working hard with a smile on her face & IT IS HER BIRTHDAY TODAY! I highly recommend this Starbucks location.

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 5

Date: 2 years ago

Review №114

Rating: 5

I had the best experience at Starbucks ever. Patient and super helpful !! Shift Manager Ryan B. Helped us with our order and she was fast and Courteous!! excellent customer service skills!!! Will make this my store for sure!! Thanks Ryan

Date: 2 years ago

Review №115

Rating: 3

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 1

I dont think I will ever go back to this Starbucks location again. I went to order a couple of drinks in person, and the woman taking my order was very nice. She was new and needed some help with my order. My roommate works for Starbucks and so I understand that some people just make really complicated drinks, and are very impatient and rude about it. I know my first drink was a bit more complicated so I have no problem being patient with them. She went to ask for assistance and a redheaded woman came to help her. She seemed a bit rushed but I didnt think anything of it, but as I was finishing my order a barista came over to look at my order and the redhead woman said yeah, its a lot to which the barista made a kind of strained breath out as if I made the most complicated order ever. I wanted to say something, but didnt want to make a scene over it. I got my order and left. I felt like I was being shamed for ordering a drink I really wanted, and left not wanting to even drink it. I really like Starbucks, but I dont think I ever want to go back to this store for fear Im gonna be shamed again.

Date: 2 years ago

Review №118

Rating: 1

This is literally the SLOWESTTTTT Starbucks I have ever been to!!! Do not come unless you want to spend over an hour waiting in line! And they are always out of everything with out notice you don t find out until after the hour wait. They tell you once you are about to order!

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 5

lady was super funny

Date: 2 years ago

Review №121

Rating: 1

What time do you open? On your own time?

Date: 2 years ago

Review №122

Rating: 3

Date: 2 years ago

Review №123

Rating: 3

This Starbucks is in DESPERATE need of the pre order option on the app. It s always really busy and the wait time is ridiculous.

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 1

I was happy today 01/17/2022 to get drinks at 7:30 pm. 4 girls were there talking without paying attention to the customer and they don t even pick up the phone it so sad that one of them didnt talk professionally.

Date: 2 years ago

Review №126

Rating: 1

Bad service, being waiting and no one take our order. and then we pull to the window and they let us wait also. One of four employees open and refuse to take our order, she is the manager said .

Date: 2 years ago

Review №127

Rating: 1

The most incompetent Starbucks I ve ever been to. Customer service was straight garbage coming from a former employee. My refresher was not shaken which is standard for refreshers. I asked nicely for it to be shaken and was given an attitude and received it back still unshaken. I understand that almost everywhere is short staffed and whatnot but it s not an excuse to be lazy at your job.

Date: 2 years ago

Review №128

Rating: 1

Don t tell customers you can pick up orders and then close the cafe for pick up. That defeats the entire purpose of picking up an order. Been a recurring customer for years and had this experience today. Unacceptable.

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 5

Frapp did not have expresso.always ask for extrashot. never wrong except this one time..still a 5

Date: 2 years ago

Review №131

Rating: 5

Staff is really nice!! Her name is Phoebe, I m not sure which coffee I want to order. So she ask me few question and make me a awesome coffee!!!

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 2

It couldve been better service, once I put my phone to scan my app, I told the lady I wanted to use points, she replied that I needed to tell her before I order. She was completely wrong because I have gone through the drive up window, pay with my app and all the time they asked if I wanted to used points.

Date: 2 years ago

Review №136

Rating: 5

Service and quality of drink is 1st class. 1. Every drink alternative to dairy that Bryan recommends never fails to be better than the original I ve tried. I m just going to trust anything he makes. 2. Stephanie- I asked to clean the outdoor table myself and she refused to let me do it an insisted to do it herself. Shortly after, weather shifted & the storm winds came in and blew my drink all over the table and scattered my papers. Stephanie not only cleaned the table again with a great attitude; but she ALSO a went back and made my drink all over again without prompting!

Date: 2 years ago

Review №137

Rating: 4

Nice

Date: 2 years ago

Review №138

Rating: 1

I FOUND A CURLY HAIR IN MY DRINK HALF WAY THROUGH MY DRINK. PLEASE TIE YOUR HAIR UPPPPP!!!!!! (Definitely not mine, I have straight hair!)

Date: 2 years ago

Review №139

Rating: 5

Always nice customer service in make perfecto

Date: 3 years ago

Review №140

Rating: 5

Very nice

Date: 3 years ago

Review №141

Rating: 5

Date: 3 years ago

Review №142

Rating: 5

Why havent I ordered online and picked up at the drive thru window before? So easy and fast.

Date: 3 years ago

Review №143

Rating: 4

This is a pretty decent Starbucks. However, there is one employee that really gets on my nerves. I always roll my eyes when I see it is him working because I know What s coming next . what are you up to today? Got any big plans? And it s the same thing every.single.time. No need to be so personal just give my coffee and wish me well. He is a middle-aged heavyset man with glasses. Get ready if you see him!

Date: 3 years ago

Review №144

Rating: 5

The gentleman at the drive thru was very nice and helpful.

Date: 3 years ago

Review №145

Rating: 5

Date: 3 years ago

Review №146

Rating: 5

Date: 3 years ago

Review №147

Rating: 5

Date: 3 years ago

Review №148

Rating: 1

Date: 3 years ago

Review №149

Rating: 5

Date: 3 years ago

Review №150

Rating: 5

Date: 3 years ago

Review №151

Rating: 5

On my way to work I went through the drive thru, to pick up my order that I ordered from the mobile app. I Purchased a Grande iced coffee with sugar free vanilla, no classic and heavy cream instead of milk. Delicious. So easy and convenient. Always a great drink and a good experience.

Date: 3 years ago

Review №152

Rating: 4

Date: 3 years ago

Review №153

Rating: 5

Absolutely love this location! The baristas are always so sweet and they have come to know me by name. Ricky and Isaiah are always a breath of fresh air and so personable. I always enjoy seeing them when I come through the drive through. Through COVID and the Starbucks shortage, they have remained positive.

Date: 3 years ago

Review №154

Rating: 5

Date: 3 years ago

Review №155

Rating: 3

Coffee,is good, but very overpriced

Date: 3 years ago

Review №156

Rating: 4

Date: 3 years ago

Review №157

Rating: 5

Friendly staff and theyll give you a little tour, every interesting

Date: 3 years ago

Review №158

Rating: 1

Horrible dirty store from day one. This store is not even a year old, but you wouldn t know that if you step inside. Employees always have an attitude & can t even prep an Americano.

Date: 3 years ago

Review №159

Rating: 4

Date: 3 years ago

Review №160

Rating: 5

Date: 3 years ago

Review №161

Rating: 5

Date: 3 years ago

Review №162

Rating: 5

Date: 3 years ago

Review №163

Rating: 5

Date: 3 years ago

Review №164

Rating: 4

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 3

Overpriced esspressso

Date: 3 years ago

Review №167

Rating: 5

Excellent Service!!! Always Consistent Quality Coffee the way you Expect it

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 5

Kiddo loves a little treat before school

Date: 3 years ago

Review №170

Rating: 1

Bad place, unprofessional and very rude staffs!

Date: 3 years ago

Review №171

Rating: 5

Great location with good customer service. There is no indoor seating available bout you can sit outside.

Date: 3 years ago

Review №172

Rating: 5

Quick service using the app. My order has been correct 100% of the times I ve been here.

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 5

Date: 3 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 1

Literally can count my 7 ice cubes after asking for extra ice...I dont understand how they can hand someone a drink covered in spilled coffee and not give a napkin, then only give me one when I ask for it. Girl that took my order sounded asleep the girl at the window seemed just the same. Wish I saved my money for my location off 75 and beltline

Date: 3 years ago

Review №177

Rating: 4

I only ever use drive-thru and mobile order. The folks are super nice...so it makes up for their slow drive-thru depending on the time of day you go. If you plan to mobile order ahead and pick up thru drive-thru...get it extra hot or less ice. Itll be cool or watered down when you get to the window. :(

Date: 3 years ago

Review №178

Rating: 5

Love this place

Date: 3 years ago

Review №179

Rating: 5

Date: 3 years ago

Review №180

Rating: 5

Date: 3 years ago

Review №181

Rating: 4

Stop and to get a drink. Nice and clean cant wait till its open back to the public to sit inside. But there is a place for sitting outside which is well covered and nice and clean area.

Date: 3 years ago

Review №182

Rating: 4

Date: 3 years ago

Review №183

Rating: 3

Date: 3 years ago

Review №184

Rating: 5

Date: 3 years ago

Review №185

Rating: 3

Date: 3 years ago

Review №186

Rating: 5

I love all of the starbucks!

Date: 3 years ago

Review №187

Rating: 5

Honestly probably my favorite Starbucks in the area. I used to come all the time back when I worked nights, Id get off early in the morning and swing by. The gentleman who ran the drive through always knew my order off the top of his head. Today I came through and the woman running the line was friendly, upbeat and gave some awesome recommendations (definitely need to start getting the iced white mocha w/ cinnamon.) The store is always very clean and well maintained (pretty much expected from every Starbucks at this point) and the management has always been top notch but its the little extra touches, like taking just one more second to really interact with the guests that makes this location stand out above the others in the area. There seems to be one on every corner these days, so if youre trying to figure out which one to make your starbucks, this is the one you want.

Date: 3 years ago

Review №188

Rating: 5

Pretty standard Starbucks. Great customer service thats always friendly and going the extra mile to ensure your order is correct the first time. Drive through line looks long but wait is usually about 10 minutes.

Date: 3 years ago

Review №189

Rating: 5

Date: 3 years ago

Review №190

Rating: 5

Date: 3 years ago

Review №191

Rating: 5

Date: 3 years ago

Review №192

Rating: 5

The employees are always super sweet and helpful!

Date: 3 years ago

Review №193

Rating: 5

Date: 3 years ago

Review №194

Rating: 4

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 1

I tried to get Nitro three times. They are always sold out. It feels like trying to get ice cream at McDonalds.

Date: 3 years ago

Review №197

Rating: 1

I go out of my way to avoid this location. Worst in the area.

Date: 3 years ago

Review №198

Rating: 5

Best Starbucks in the metro :)

Date: 3 years ago

Review №199

Rating: 5

My wife loves this place I go there at least once a day. You go there get the white chocolate Grande extra whipped cream.

Date: 3 years ago

Review №200

Rating: 4

Date: 3 years ago