Texas Health Family Care

Review №1

Rating: 5

The staff is super friendly and helpful. Its refreshing that the office works so well together to meet the needs of their patients. Scott Martz, PA and Dr. Pravong really make you feel like they hear your concerns and listen to you. So glad I found such wonderful providers!

Date: 4 months ago

Review №2

Rating: 1

Looking to transfer my family to a group of physicians within Texas Health. Was told via phone that maybe one doc would see my 12 and 14 year old. Other docs don t see kids under 16. If looking for family care maybe this family care location will not work.

Date: 4 months ago

Review №3

Rating: 5

Scott Martz PA is excellent. He takes his time answers all questions never rushes. The staff has worked to help me get approved for a medication I need. Everyone is kind and friendly.

Date: a year ago

Review №4

Rating: 1

Date: a year ago

Review №5

Rating: 5

Best family practice! I highly recommend Kyle Boatman!

Date: a year ago

Review №6

Rating: 1

Stay away from this office! They are just as RACIST as they wanna be! I made it to my appointment 5 minutes late (keep in mind, I echecked in on my phone) and was told they do not take you no more than 5 minutes late! This is my ERY 1ST time ever hearing of this policy! The ora in the room made me feel like I would have been HUNG with a NOOSE if I complained any more! Dr. Latricia Kyle

Date: a year ago

Review №7

Rating: 5

There is no better care for my family than the staff and providers at this office. We have been seeing Dr Johnson and staff for over a decade and he and his staff are professional, caring, thorough, knowledgeable and above all understanding.

Date: a year ago

Review №8

Rating: 1

My husband and I have been coming here for a while and no issues, but yesterday I was 2 minutes late past the allowable time and a lead office lady name Lindsey was very rude and unprofessional and said we need to reschedule. I asked her to please ask the doctor to see me and we can cut my time short she said No I will not do that.I lost my doctor visit. She was so concerned about my 2 minutes being late that made me realize this office doesnt care about my health. So I asked for a managers phone number. That manager doesnt takes calls past 3pm. Made no sense. I do not recommend this place at all. Its not about the customers health, but about how late you are to an appointment because life happens. Im moving all my records to another office and not waste my time here!

Date: 2 years ago

Review №9

Rating: 5

I have had nothing but good experiences. The staff is friendly and I can always get in and out.

Date: 3 years ago

Review №10

Rating: 5

They do a great job. Just called due to an ear infection. They are able to get me in at 9am. 50 minutes after I called. Efficient. May be pricier compared to others,as I am self pay, but you get what you pay for with them. Alan Martz.

Date: 3 years ago

Review №11

Rating: 1

NOBODY EMAILS BACK DONT WASTE YOUR TIME I SENT KATIE MY INFO ON FRIDAY STILL NO RESPONSE CHOOSE BAYLOR DONT WASTE YOUR TIME HERE ILL POST THE LETTER I RECIEVED FROM THEIR OFFICE THEY SENT CERTIFIED TO ME FUNNY SINCE I HAVE NEVER BEEN HERE. THEY ARE MORE INTERESTED IN TAKING THE EASY WAY OUT AND NOT RESOLVING ANYTHING !! SHAMEFUL IM GOING TO EMAIL THE BOARD OF DIRECTORS FOR TEXAS HEALTH AND SHARE THE EMAIL I RECIEVED FROM THIS OFFICE

Date: 3 years ago

Review №12

Rating: 1

wanted to try this place again awful just plain awful would not even give me the time of day dont give this place your business they are rude and unprofessional !!! explained to them I had a family emergency why I had to cancel no exceptions !! their loss not mine certainly ! my entire family goes here we will all be looking for another practice. I have filed a complaint with Texas Health and Human services !!

Date: 3 years ago

Review №13

Rating: 1

Date: 4 years ago

Review №14

Rating: 1

Last October, my husband had an appointment for routine checkup. We paid cash, the full amount we were billed. This is typically 1/2 of total bill, as we have no insurance. Next month, (Nov), we got a bill for $52.50?? Apparently, someone coded something wrong and we got the extra bill. NOT a good way to treat your customers/patients. If someone (in the office)makes a mistake, maybe they should pay the difference?!? So, earlier this week we go in for routine checkup. Had trouble processing my card and when I got home , I xhexked the account. Billed twice... so far, two calls to the office manager and left two messages... still no return call. We love Dr Pravong, she is fantastic, but she might save her business if she gets rid of her current office staff and start over. I have more to say but this is already too long.

Date: 5 years ago

Review №15

Rating: 5

Date: 5 years ago

Review №16

Rating: 4

Everyones attention is very nice, I am very happy with the service they provide, especially with my doctor Ashley

Date: 5 years ago

Review №17

Rating: 2

I normally do not have an issue with this practice, as I have been a patient for years. I have called over 10x since opening at 7 am to try and get an appointment for today. I am still receiving the office closed recording. I am very disappointed. Usually the customer service isn t too terrible.

Date: 5 years ago

Review №18

Rating: 3

LifeTime family medicine has been a life saver! Not only are the doctors extremely capable, caring and skilled but their staff is the most efficient! Youre usually in and out within 30 mins. They are also flexible with hours and usually have walk-ins throughout the day. They can schedule you in as early as 7 am. I was recommended by my grandmother and have encouraged everyone I know to visit LifeTime. It has been great for my whole family. Update: I ve stopped going here. There s been an issue everytime a lab is involved. I somehow end up paying eventhough they say that I wouldn t have to. It adds up and cleans out my wallet each time. Changing my 5 star rating to 3.

Date: 5 years ago

Review №19

Rating: 5

The staff was so kind and friendly, they put me at an immediate ease. I was seen in a timely manner, so everyone was very respectful of my time as well. Dr. Pravong was relaxed, positive and encouraging--everything I could possibly want in a family doctor. I am so relieved to find a doctors office which meets all of my needs. I highly recommend them!

Date: 6 years ago

Review №20

Rating: 2

Usually dont like bad mouthing companies but this is the last straw! I will be looking for a new doctor as soon as I can. Giving them two stars is nice on my part. Please if you are self pay becarful make sure on what your paying is accurate.

Date: 6 years ago

Review №21

Rating: 1

Date: 6 years ago

Review №22

Rating: 1

Dr. Wright was rude, had no bedside manner, and was very condescending. If I had searched this mans reviews prior to my visit I would have continued looking for another doctor.

Date: 6 years ago

Review №23

Rating: 5

Date: 6 years ago

Review №24

Rating: 5

Date: 7 years ago

Review №25

Rating: 4

This has been my doctors office for sometime. Great place for families and will help assess symptoms.

Date: 7 years ago

Review №26

Rating: 4

Dr. Johnson is phenomenal, he takes care of our whole family and has for years!

Date: 7 years ago

Review №27

Rating: 5

Dr. Wright and his staff are very friendly and knowledgeable! I was very impressed, thank you so much for taking care of me and my family.

Date: 7 years ago

Review №28

Rating: 5

Dr. Monica is extremely knowledgeable, personable, compassionate, and cares about her patients long term health. Long Prairie Medicine is also well respected in the community and therefore they stay very busy...However, to respond to the previous reviewers opinion who left a negative review of this Drs office processes, obviously just doesnt yet understand their process. To be clear, they return every call that they receive the next day. I trust and appreciate their service!

Date: 7 years ago

Review №29

Rating: 5

Date: 8 years ago

Review №30

Rating: 2

I have been going to this practice since I was 16. I usually see Dr Wright or his nurse practitioner. Last summer I was having a lot of pain so i made a 7am appt before work and the office staff didnt even open the door until 7:10ish and Dr Wright ran lab work to test for any arthritis (I guess...he didnt tell me what it was for). I got a call back from the medical assistant a week or so later and they said we cant discuss over the phone we need you to make an appointment. Therefore, I made an appointment and paid a $30 copay just to be told I have iron deficiency anemia. Duh, thats not anything new. So I wasted $30 on that. Dumb. Next time put it in the mail. He then stated he would refer me to a rheumatologist. I called a few weeks afterwards as I hadnt received a call about my referral and the referral lady said oh ya its been here, no one has called you? and she gave me the Drs name and number so I could make my own appointment. I called a month or so after asking for a refill on Ibuprofen and he told me he cant do anything for me anymore and he was referring me to pain management. (Thats a whole other story as that Dr did NOTHING). I then saw Dr Wolfe (nurse practitioner) around the beginning of the new year and she said I had old sports injuries and gave me meloxicam. It made the pain tolerable. She referred me out to a rheumatologist and that is when just 3 weeks ago I was diagnosed with lupus. I have since then been in a mental funk and I made an app again with Dr Wolfe (nurse practitioner) and she said I most likely have depression/anxiety from the new diagnosis and Im irritable because the meds Im on make me like that. Therefore she has prescribed me more meds and had to give me a starter kit on one rx. The medical assistant Kevin called me at 320pm today and told me the drug rep dropped off the samples finally. Being I work I at a dr office as well I asked what time they closed. He informed me 6pm. I told him I would be off work by 445pm and Ill be there to pick up my samples. I got there at 445pm and they were CLOSED. Wth? It was 445pm. NOT 6pm. I called to see if anyone was in the building and could let me in real quick....nope. No answering service either. Im starting to look around for a new PCP because my mother in law sees Dr Pravong NO ISSUES but every one I have seen in the last year hasnt seemed to take my health seriously.

Date: 8 years ago