Kids Empire Euless

Review №1

Rating: 5

Excellent

Date: 5 days ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Date: 3 weeks ago

Review №5

Rating: 5

Amazing playground. My son and his friend (both six) had a blast on the large playground (so many cool areas and slides), and my friend s one year old had fun in the toddler area. The playground, seating area, and restrooms were all clean. The building wasn t very busy even for a holiday weekend. Not sure if we just lucked out as this was our first visit. But I will definitely be back.

Date: a month ago

Review №6

Rating: 5

Date: a month ago

Review №7

Rating: 5

Alisha was great! It was a great place to take my kids on the weekend!!

Date: a month ago

Review №8

Rating: 5

Our daughter loves this place

Date: a month ago

Review №9

Rating: 5

Alisha was amazing. This place is great and so fun for kids! And parents!

Date: a month ago

Review №10

Rating: 2

We ve gone here since 3 years ago. We ve always had a great time- today we go at 6:55 and they close at 8pm, so we still have time to let our 4 year old play for a little. The lady at the front compliments my kids costume which is thoughtful but then the lady says we can NOT do split payment. I don t understand how everywhere else we are allowed to pay w two cards but I guess she didn t want to deal with splitting a payment just because they were closing in a whole hour .that sucks for a kid. And as an adult..why work where you can control whether a family can have fun or not depending on how soon you want to go home she needs a different job

Date: a month ago

Review №11

Rating: 4

Great place for the kids. You last for a day pass so you can leave and return later that day.

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

Always great experience Alisha is the best

Date: a month ago

Review №14

Rating: 5

My son loves to play here, very well priced for what they have to offer. Alisha was very helpful at the front desk.

Date: a month ago

Review №15

Rating: 5

My son loves going here!

Date: a month ago

Review №16

Rating: 5

Great place to bring the kids and have fun. Kat and her staff were very helpful. Awesome experience

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 5

I often take my little sister her and she loves it there. Rian always does a nice job with her and is always nice.

Date: a month ago

Review №19

Rating: 5

Alisha gave great customer service, had me laughing very informative about kids empire.

Date: a month ago

Review №20

Rating: 5

Alisha was so sweet at the front desk! It s very clean place to being the kids and tired them out a little before bed time!!

Date: a month ago

Review №21

Rating: 5

Kat and Alicia were very nice customer service was great we will be back for sure

Date: a month ago

Review №22

Rating: 5

Alisha helped us out very nice too

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

My grandkids loved it. Alicia is a kind and friendly employee, thank you.

Date: a month ago

Review №25

Rating: 5

Alisha did a great job of greeting us and made my kids feel right at home!

Date: a month ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 5

This place is so much fun for small children. Has a lot of things to do. Highly recommend

Date: 2 months ago

Review №28

Rating: 5

Hands down a fantastic experience! Staff is so considerate, pleasant, and helpful. Time passes so fast, we spent the entire day here and didnt realize it until 7:30 PM. Had so much fun!!

Date: 2 months ago

Review №29

Rating: 4

Such a fun place to take my eleven month old granddaughter. There was a section just for little ones in diapers, and the little one was able to crawl and climb all over. The play area was big enough for her parents to climb with her, and she absolutely loved chasing the lights across the floor in the dance castle!

Date: 2 months ago

Review №30

Rating: 4

One of the better indoor playgrounds in the area, this place is pretty clean (we first visited when it was still very brand new in Jan 2023 and the cleanliness has been kept up well to our most recent visit in July 2024!) and there are tons of climbing structures. We bring our kids here when we need to wear them out $20 lets them play all day, with in/out privileges! I like that the large play area is completely separate from the baby area, so if you ve got small toddlers or infants you can let them play safely. My kids have graduated to the big kid side now and another perk is adults can easily fit in all the spaces on that side, too. I like being able to go in to help them out or play and it s easy to do here. The big area also has great visibility for parents who opt not to get in and climb around. You can still see your kids very well and there aren t many spots that are hidden from view. My kids love the roller slide/sleds (I do wish they had more of the sleds for busy days so kids can take turns a little more efficiently) and the ride-on motorcycles under the main play area. There s plenty of seating for parents or kids who need a quick break, and they offer small snack/drink items for purchase. We typically spend a couple hours or more here and it is worth the money every time. Make sure all people in your party have socks (even adults not planning to play) as no shoes are allowed inside. They do have socks for purchase if you forget.

Date: 2 months ago

Review №31

Rating: 5

My daughter loves it here

Date: 2 months ago

Review №32

Rating: 4

Date: 2 months ago

Review №33

Rating: 5

Such a fun place to take your kids!! Huge playground with roller slide, soccer area, large lego play area and lots to climb/play on. Their is also a separate area for babies/toddlers. Lots of seating and the lockers are free!

Date: 2 months ago

Review №34

Rating: 1

Unpleased with customer service at front desk. Very rude from the first conversation

Date: 2 months ago

Review №35

Rating: 5

Son loved it!

Date: 2 months ago

Review №36

Rating: 5

Fun place to get out of heat, lots to do !!

Date: 2 months ago

Review №37

Rating: 5

Was a lot of fun. Its really big so theres something for all ages. My toddler enjoyed it as much as his 8 year old cousin. They dont have food though so plan on eating before or after. I think you can reenter though

Date: 2 months ago

Review №38

Rating: 1

They don t clean or sanitize the items that kids touch or play with. I took my 20-month-old there on a Sunday evening, hoping it would be less busy. The place is filthy. The balls in the ball pit, playpen is covered in grime, dirt and all kinds of filth. My baby, who has never been sick like this before, caught pink eye and a virus from here. If you want your child to get sick, catch pink eye, a runny nose, and a fever, take them here. I don t recommend this place.

Date: 3 months ago

Review №39

Rating: 5

Date: 3 months ago

Review №40

Rating: 3

Great indoor play for kids. Crain games are overpriced and Foosball game didnt seem to work. May be a little over stimulating for some kids with ASD. Some parts of the play area also seem a little dangerous.

Date: 4 months ago

Review №41

Rating: 5

Went during the week and it was empty. Good place to distract the kids during the summer.

Date: 4 months ago

Review №42

Rating: 5

Date: 4 months ago

Review №43

Rating: 3

My kiddo had a blast.

Date: 4 months ago

Review №44

Rating: 2

They need to do something about the massive birthdays and a weekend crowd. It s too much at once, they need to either close on Saturday afternoons or limit the number of parties, It was hot and crowded, so gross. And if you say you re not happy with the environment they won t even give you a refund or a pass to come back next time. We will be going back to Cheeky monkey next time. Also, employees are just rude. Sorry you have to work on a holiday, but other people will gladly take your job.

Date: 4 months ago

Review №45

Rating: 1

This place is communist they dont want people to be able to defend their families let alone themselves this place is garbage

Date: 4 months ago

Review №46

Rating: 4

Date: 4 months ago

Review №47

Rating: 5

Date: 4 months ago

Review №48

Rating: 5

Date: 4 months ago

Review №49

Rating: 5

Very good and fun place for kids from 2-99 yrs.

Date: 4 months ago

Review №50

Rating: 4

Took my son here for his 2nd Birthday. The kids loved it. Their food stand was very pricey and not much to offer. Services was okay.

Date: 4 months ago

Review №51

Rating: 2

All the staff was too busy visiting with each other to wait on anyone. I asked about getting hand stamps for security. The young lady assured me there was always someone at the front desk, they remember everyone and the gates were always locked. When we left our 4 yr old grandson ran ahead and walked out the entrance gate. The exit gate was locked but the entrance gate was unlocked with not one soul at the front.

Date: 5 months ago

Review №52

Rating: 1

The worst experience, Not autism friendly!

Date: 5 months ago

Review №53

Rating: 5

Our go-to!!! $21 for my fiance, our toddler and myself to have a fun time together. Be ready to burn some energy and for the kids to never Want to leave. Decent snack options as well!

Date: 5 months ago

Review №54

Rating: 5

I loved it, my son enjoyed the day

Date: 5 months ago

Review №55

Rating: 5

Date: 5 months ago

Review №56

Rating: 5

We took our little one for his first birthday which was on a Wednesday and had the place to ourselves aside from maybe one or two other families. The tot area is great for children 6mo-3yrs and there is also a section for bigger children. He enjoyed it and we will definitely be back!

Date: 5 months ago

Review №57

Rating: 4

Wear socks! You ll have to pay an extra $3 for a pair. They require it even for adult spectators. Admission is $20 + tax to play as long as you d like. My 5 & 7 year old were worn out after 2 hours. They have ride on toys that are extra $, but my kids were too busy playing to care about riding them. They have a large climbing structure, ball pit, a few claw machines, a cool disco dance room, and a separate toddler area the bigger kids aren t allowed in super awesome if you ve got a wee one! Tons of tables and seating everywhere so you re not on top of each other and it s easy to keep an eye on kids even when they re adventuring up high. They offer reasonably priced snacks like water & goldfish, but no hot foods like pizza, tenders,etc. It s worth the money for a few hours of play, but not our favorite place to go for price and amenities. 4/5 stars for that reason.

Date: 5 months ago

Review №58

Rating: 5

Date: 5 months ago

Review №59

Rating: 5

We had an amazing time. Everything at kids empire was so clean and very well kept. We liked how they separated the play area for infants and toddlers. My 2 years old and 4 year old had so much fun playing the different obstacle run and variety of slides. The Dino surprise at the end was cherry on top. They have plenty of room of parties and play. Definitely going back there..

Date: 5 months ago

Review №60

Rating: 5

Fun place. Our kid LOVED it. There are lots of climbing and running to be done. It was very busy when we went; like five birthday parties at the same time. It was a great lively vibe. Will be back for sure. Also props to the amazing staff for answering so questions I had.

Date: 5 months ago

Review №61

Rating: 5

This place is a giant jungle gym foe children of all ages. Plus if your child gets stuck and you are limber you can climb up to rescue them. The cars are a fee to drive but the children love to ride around the simple course. All in all a great place to go. Oh. And the children are usually very well behaved and help each other alot. Cant beat that.

Date: 5 months ago

Review №62

Rating: 4

Date: 6 months ago

Review №63

Rating: 1

Place is very dirty. Disgusting.

Date: 6 months ago

Review №64

Rating: 2

We had my sons 6th birthday here. Maybe I had higher expectations of the party host, but we pretty much had to do everything. When anything was brought out (pizza, cupcakes, goodie bags) everything was just handed to me to figure out what to do with it. At times other moms helped get these items to the 20 kids we had attending. The kids had fun, but there is also no one that works there attending the motorized carts or making sure kids didnt get stuck anywhere. We will return for day play, but well never have a party again. One kid not at our party got stuck in the playground and no one working there ever came to help him. The parents helped him

Date: 6 months ago

Review №65

Rating: 5

Wow! I remember Discovery Zone as a kid and this is a thousand times bigger and better. We went on a cloudy Spring Break Friday and there were some people but not as full as Id been afraid of. Its like a giant multi-story maze with big slides, an elevated soccer field with turf, an area to build with gigantic Legos, and lots of different things to climb on/in/over/under. It was a workout getting around as an adult but its sized for younger kids. My 5YOs went nuts and were sooo tired out after the 3 hours we spent there. They had a blast and I would recommend it to anyone! We did bring water bottles in with us because they were going all-out.

Date: 6 months ago

Review №66

Rating: 5

Date: 6 months ago

Review №67

Rating: 1

Date: 6 months ago

Review №68

Rating: 1

Very unprofessional management, not safe

Date: 6 months ago

Review №69

Rating: 5

This place is located in a great area and is very affordable

Date: 6 months ago

Review №70

Rating: 5

Great, we had a wonderful time and will visit again. Thanks Kids Empire

Date: 6 months ago

Review №71

Rating: 1

They do not welcome AUTISTIC CHILDREN! Don t waste your money or time here!

Date: 6 months ago

Review №72

Rating: 1

Date: 6 months ago

Review №73

Rating: 5

This place is amazing. They try to make it a safe place where everyone can have fun. I remember this one time my nephew got a got punched by another kid and gave him a black eye. They were very helpful and made us feel safe by removing the harasser from the premises. I am very thankful for the just response they took on that matter. Amazing place!!!

Date: 6 months ago

Review №74

Rating: 1

Not Autism Friendly! Unprofessional management. Don t bother coming to this location

Date: 6 months ago

Review №75

Rating: 1

NOT AUTISM FRIENDLY!!! all kids deserve to have fun!

Date: 6 months ago

Review №76

Rating: 1

Date: 6 months ago

Review №77

Rating: 3

I like this place in general, but when it came to hosting my daughters birthday party, it wasnt the best. I may just have had incorrect expectations, but I assumed Id have help at least serving the guests their food. But while I was trying to wrangle and serve kids, parents were waiting, getting through everyone and also drinks made parents wait longer until other moms stepped in to help out. Not something I would want a party guest to do normally. Cake was still half frozen and we could barely cut. Just a little hectic.

Date: 6 months ago

Review №78

Rating: 5

My son had a wonderful time. Many obstacles that will entertain your child for hours. Price is reasonable

Date: 6 months ago

Review №79

Rating: 5

Great place for the kids.

Date: 6 months ago

Review №80

Rating: 5

Date: 6 months ago

Review №81

Rating: 2

Nice place but staffs need to check if kids are exiting the place with their parents.

Date: 7 months ago

Review №82

Rating: 3

Good place to spend some time with the kids. I wish there is a way for the parents to call their kids its pretty big and you take some time to find you kid there

Date: 7 months ago

Review №83

Rating: 5

$20 gets your kid all day play!! There was so many cool things to do and areas for the kids to explore. Went during the week and the crowd was minimal and tolerable. It was like Discovery Zone from days of old. Yes, arcade games (the few they have) are extra as well as the motorcycle track but it s water under the bridge as far as we were concerned with how much there was to do. They make you take your shoes off even the adults before you can enter the play area. For the most part it seemed cleaned. Some things you note. The music was a little loud and odd to play the kind of music they were playing at a kids place. Also some of the play areas looked really padded up until you climbed up there with your kids and quickly discover looks are deceiving. I do hope to be back because the size and value you got was worth the extra expense in my eyes.

Date: 7 months ago

Review №84

Rating: 2

Honest review this place is cool for older kids. However if your kid is 3 or below it is not a safe area. They don t regulate the 3 and under area so big kids were in there knocking them down and injuring with no parents in sight. We even told staff about the dangers and they did nothing. Cool idea just don t bring your littles!

Date: 7 months ago

Review №85

Rating: 5

Cat, Jordan , & Alicia were AMAZING! They were warm and welcoming upon entrance and very nice to our party! They were also patient! You can t go wrong coming here! Thank you ladies for everything

Date: 7 months ago

Review №86

Rating: 5

My G Baby loves this place. I mean she loooves it! Keep an eye on your child because when it s a lot of kids and it s easy to lose one.. She s the only child so loves playing with the other kids.

Date: 7 months ago

Review №87

Rating: 5

Date: 8 months ago

Review №88

Rating: 5

I bring my grandson here every time he comes to visit. He LOVES it!!

Date: 8 months ago

Review №89

Rating: 4

Date: 8 months ago

Review №90

Rating: 5

Date: 8 months ago

Review №91

Rating: 5

Best place to go just wish they had a wider food selection but the little one loves the place

Date: 8 months ago

Review №92

Rating: 5

Date: 8 months ago

Review №93

Rating: 5

Always clean and friendly customer service

Date: 8 months ago

Review №94

Rating: 5

Place was absolutely amazing we are regulars now

Date: 8 months ago

Review №95

Rating: 5

Very clean! I ve been a handful of times and it s never been overwhelmingly crowded. Plenty of seating for parents and kids always have a blast- mom and dad have even gone down the slides too!

Date: 8 months ago

Review №96

Rating: 5

Date: 8 months ago

Review №97

Rating: 5

Date: 8 months ago

Review №98

Rating: 5

Date: 8 months ago

Review №99

Rating: 5

Date: 8 months ago

Review №100

Rating: 5

My Daughter loves the place. Staffing is very helpful. Thank you.

Date: 8 months ago

Review №101

Rating: 5

My two boys love this place. It is hour of fun for them to play, ride motorized motorcycles, play indoor soccer, and build things with the oversized Legos.

Date: 8 months ago

Review №102

Rating: 5

A good place to entertain children. We like it.

Date: 8 months ago

Review №103

Rating: 5

Date: 8 months ago

Review №104

Rating: 5

Wonderful place to get some energy out and make some lasting memories! Very clean and not over crowded.

Date: 8 months ago

Review №105

Rating: 5

My son, who s almost 3, loves this place. It s clean, lots of space, tons of climbing, slides, and just an all around great time. We love that you only have to pay for your kid, grownups free, and you can leave and come back same day. So like if my son needs a nap we could go home, nap, then come back to burn a little more energy. We had a blast here. Also, we have a 10 month old and they have a little baby area, which is great. So one parent can run around with one kid while the other plays with the baby in a safe and still fun area. I would say the price is reasonable given that this is in a big building, so I m sure it s not cheap to keep open. On a cold or rainy day this is a great option to have. We ve had days where my husband will take our son to play for a couple hours, they ll come home to eat and then later go back. It really makes our son so happy, and really burns so much energy. It s also a great workout for us too.

Date: 8 months ago

Review №106

Rating: 5

Date: 8 months ago

Review №107

Rating: 5

I love this place. I would compare it to Kid Mania but it does cost more. They have so many activities the whole family can do together. I like how the adults can play in the massive jungle gym and how shoes aren t allowed In the play area to keep things clean and sanitary. Open space for birthdays and a section for small infants to play in as well. My son loved it. I also like the all day pass they have for the price of 1 day admission.

Date: 8 months ago

Review №108

Rating: 5

Great place! Kids had fun, boys loved the soccer area.

Date: 9 months ago

Review №109

Rating: 5

Excellent as always, this indoor playground chain. We love bringing our daughter because the temperature is always right, there is plenty of space and games for all ages. You can come and go as many times as you like with payment because it is per day and adults do not pay to accompany their children.

Date: 9 months ago

Review №110

Rating: 5

Amazing, my son had a plast, if just they can offer food

Date: 9 months ago

Review №111

Rating: 4

Came here for a birthday. Fun large playground with 3 long slides, large lego area, soccer, and smaller area for toddlers. Had shoe storage area and some lockers. Need socks before entering the facility. Cant imagine walking through the bathrooms with just socks though!

Date: 9 months ago

Review №112

Rating: 5

Fun place! But overpriced for what you get to do. The ride on motorcycles and arcade games all cost extra (with a reloadable card) so it adds up. The climbing space is huge and has a lot of features I d say most 3-10 year olds would love to climb on, through, and slide down. There s also a smaller child climbing area so that s great for people with younger toys too. The admission fee is good all day but there s really no reason to stay here for more than a couple of hours.

Date: 9 months ago

Review №113

Rating: 1

If I could give negative stars I would. Absolutely the words staff they lie over the phone to you. We were told over the phone we could hang a birthday sign on the wall and we re also told we could once we get here. Then they changed their minds. Do not go here I will definitely be telling all the schools in the area not to come here as well as many birthday groups not to come once you pay everything that was told to you on the phone and in person changes this place is here to take your money and not give you the experience you were told THEY ARE A SCAM

Date: 10 months ago

Review №114

Rating: 5

Awesome place to take the kiddos, my 2 year old loved it!

Date: 10 months ago

Review №115

Rating: 5

Date: 11 months ago

Review №116

Rating: 1

Kids Empire is a good concept. Really expensive for what it is. Trampoline parks over more value. Once you pay $20 per child to get in. You have to pay extra for ride, arcade games and prize cranes. Easily $40 per child to get full experience. Can t believe that don t offer mid week discount during school hours. Will not be back

Date: 11 months ago

Review №117

Rating: 1

The manager (she said her name was suzy) needs to be retrained She didn t know how to check us in She kept asking the employee to help her out Hold us for 10 minutes end up charging us twice and forced us to buy socks for parents saying it s the roles which is ok , but when I went in I ve seen other parents still wearing shoes Last thing I heard her saying to customers at closing time ( do you want me to come kick you out or leave on time ? ,coz we closing ) I m responsible for everything I said

Date: 11 months ago

Review №118

Rating: 4

A lot fun for toddlers to 10yrs old

Date: 11 months ago

Review №119

Rating: 5

Date: 11 months ago

Review №120

Rating: 1

Bought a punchcard with 10 visits for my grandkids back in January of 2023. We utilized 2 punches, one for each kid. Fast forward to today (9 months later) and we come back for the grandkids to play. We were unable to find the punchcard but they found our name in the system. The front desk girl assisting us was very helpful after locating our info in the system and let us in. The manager, on the other hand, was as rude as they come. She states they don t know if it was us or if we were lying to get in , even after showing our driver s license. She said we could be scamming her. I proceeded to have a pointed discussion with her where at one point she told me to get out of her face or she was calling the cops. I tried explaining to her that we have been verified by our licenses and she refused to listen to reason. Do not come here unless you want to have your day ruined.

Date: 11 months ago

Review №121

Rating: 5

Took my son here for his 3rd birthday yesterday and he absolutely loved it. We didnt pay for the party package (which according to the reviews was a good move). I thought the entry and snacks and drinks were all reasonably priced. I liked that we were able to ride the rides with him. He met many other kids and had such a blast. We were there for several hours and never got bored, infact we had to convince my son to leave lol. We will definitely be back!!

Date: a year ago

Review №122

Rating: 5

That girl Kat was very nice. My kids loved her and we had a great time. Very clean location.

Date: a year ago

Review №123

Rating: 5

I took my niece here a few weeks ago and now its all she talks about. The place was really clean and the blonde girl with tattoos was really friendly

Date: a year ago

Review №124

Rating: 5

Love this place. I took my 2 sons there. So much things to do and they had so much fun. It s a great place for kids n parents as well. I recommend this place!!

Date: a year ago

Review №125

Rating: 3

Place is great but DO NOT BUY A PUNCH CARD. it is not tied to your account and if you lose it you re just out the $$$. I would never have purchased one had I known. Terrible customer service for an already expensive place.

Date: a year ago

Review №126

Rating: 2

It Is Summer.... they have the AC set at 74-75. Cant stand places like this. Not even way to enjoy. DO BETTER.

Date: a year ago

Review №127

Rating: 5

Fun time!!!

Date: a year ago

Review №128

Rating: 5

Love this place! Just went for the first time this past weekend, and the kiddos had a blast! They have a space for all ages and that made this toddler mama very happy. We will be returning soon!

Date: a year ago

Review №129

Rating: 5

My kids love coming here. The place is super clean and my kids are tired when they leave. There is so much to do and they truly have a lot of fun!

Date: a year ago

Review №130

Rating: 1

Check your receipt people! They try to overcharge you and if you catch it, they try to make it feel like it will be impossible for it to be reversed. They SCAM SCAM SCAM. Maybe if i was black, i would have recieved better service. They will treat you bad if you are anything other than black. I miss the days of us just treating eachother like human beings. They tried to charge me for 4 pairs of socks when i said i only needed 2. Then they chatged for me and my wife like we where children (racking the price up to almost 60$!!!!). Make sure you check your receipt people thats all im saying. Gone are the days you could count on honest business....

Date: a year ago

Review №131

Rating: 5

This place was a blast. I took my five year old and her friend we spent several hours without getting bored and all the rides mostly will accommodate grown-ups, so you can have fun with your own kids, which I found to be very nice, highly recommend this place

Date: a year ago

Review №132

Rating: 5

Went here yday for a birthday party and from the time I got there until the time I left the staff was very patient, friendly and willing to help. Our party host Jiselle was amazing, very helpful and full of energy. The location was very clean and well kept. From the oldest person in our group down to the youngest person in our group we had so much fun and some even made new friends. I will definitely be returning!!

Date: a year ago

Review №133

Rating: 1

Date: a year ago

Review №134

Rating: 5

It was amazing, it was my daughters birthday and everyone had an amazing time, kids and adults. We went on 06/09 on Friday, the whole place was basically for us. An amazing experience we will definitely repeat. Oh and my daughter got a gift from the place for her birthday, .

Date: a year ago

Review №135

Rating: 4

Date: a year ago

Review №136

Rating: 5

We had my son s 6th bday party here and omg was I blown away by the service. Our party host was amazing and the staff was nice. Believe it or not the adults probably had more fun than the kids.

Date: a year ago

Review №137

Rating: 5

Great place it s kept clean and the staff is super nice !

Date: a year ago

Review №138

Rating: 5

Great place,clean facility.only snack foods though

Date: a year ago

Review №139

Rating: 4

Date: a year ago

Review №140

Rating: 5

We took the kids in there yesterday and how to say it, it was AWESOME!!! we all had fun including us parents. You could see in their eye how happy they were. We will surely be going there often for the kids. Plus, as I said we went there yesterday Thursday around 3pm, it was almost empty so we had the whole Empire for ourselves which was so cool !!! Surely recommend if you want to have fun with the kids

Date: a year ago

Review №141

Rating: 5

Great fun for the whole family!!

Date: a year ago

Review №142

Rating: 5

This place is very fun for children and you can celebrate birthdays here, the only thing is that I didnt find anyone who spoke Spanish.

Date: a year ago

Review №143

Rating: 5

As a single dad, I had a lot of questions about kids empire and booking a birthday party. Kendra and Cat walked me through the packages/prices and were a big help. Thank you ladies, I look forward to a fun party!

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 5

If you DO NOT want to follow the rules/policies of taking off your shoes and wearing socks, this is not the place for you. Very friendly staff. Make sure to sign the waiver online to speed up the check in. They also sell socks if you forget yours. The price is fair given its an all day pass and you only pay for the children. You can sit back and watch your kiddos play or join them. No outside food or drinks but they sell some snacks. Card only! We went for a birthday party and had a blast. Will come back again.

Date: a year ago

Review №146

Rating: 1

I had my daughters 2nd birthday party here. The place itself was nice. However the staff at the front desk was not. When we arrived, the lady at the front desk (a heavier Caucasian woman blonde hair) greeted me and asked what I was needing help with. I told here I was here for a party and she asked who s party? I proceed to tell her it s my party since it s under my name and her response was YOUR party? And my reply was .my 2 year old daughters party then she tries to laugh it off and asks whats the name the party was under, I give her the name, and she s looking through about 6 or more clipboards. At this point me and guests are piling at the door, because the lady refused to let any of us past the gate without signing a waiver. We re holding food, decor, etc. then another worker comes over and asks what the name was again, I give her my last name, thinking it would help them find it quicker and she asks the first name is Washington? And at this point I m getting annoyed. I give her my daughters first name and by now, the First Lady comes back with the clipboard and have me write everyone s name down. I get it s policy, but the sarcasm was aggravating. We finally get to our tables to set up. My guests come, the kids play, we eat, etc and even clean up after ourselves even tho we were told our party host will clean after us. We still cleaned our tables and threw out all the trash. We didn t bother anyone. As we re leaving, I hear the lady (that checked us in) talking about our party and guests and how we re finally leaving . What really upset me is that, she told one of our guests oh you re here for that party? I don t even think they re having a party they re just here to celebrate - overall I wasn t pleased with the employees. And to pay over $400 for a party package, I expected more. We won t be going back. Lastly on the birthday certificate, they had the wrong name (my name and not my daughters name) and they had the wrong age as well. Lack of paying attention to detail.

Date: a year ago

Review №147

Rating: 4

Wifi didnt work despite me confirming in advance Staff gave me a return pass and play card because they couldnt refund me!

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 4

Date: a year ago

Review №150

Rating: 5

Large play area for kids of all ages!

Date: a year ago

Review №151

Rating: 1

If you want 20 yr old people playing and falling and running over your 4-5 yrs old children, this is the place! No age limit, and apparently the only rule they follow is no shoes, other than that, anyone can do anything and play as they please.

Date: a year ago

Review №152

Rating: 1

Place is clean and nice but theres no security for kids, they allow 18, 20 years old guys be climbing where little kids are playing, and nobody do or says nothing, so parents be careful with your kids!!!

Date: a year ago

Review №153

Rating: 4

Fun kids activities! Very clean environment. Friendly staff. Large play area. Reasonable $ for snacks. It IS on the pricier side. After taxes it was $50 for 2 kids to play, however there is no time limit. So you could potentially stay all day if you wanted to. Also, you must have socks ($3 each available to buy). No wi-fi for guests at this time. It shows up on my wi-fi list but when I asked about connecting, he said their bosses haven t fixed it so apparently it is there - just doesn t work. Very limited power outlets for charging devices. No cash. Credit cards only. You can come and go though, so if needed you could leave to eat and return later.

Date: a year ago

Review №154

Rating: 1

Terrible place to work. The tips are awful, they are not consistent, lack of communication, and they barely even train you. Youll have to figure it out by yourself, and then get on you if you dont do a good job. Overall, they are very inconsiderate of their employees. Corporate even had a party here and didnt even bother to tip their party host. Just to go and show you how little they think or even care about their employees. If you want to book a party here youre better off going to Chucky E Cheese, Main Event, or Alley Cats ANYWHERE BUT HERE. They overcharge you for the most basic stuff. The motorcycle ride token that is included for each child at the party is literally just ONE card with credit for ALL of the kids. Do they really expect all kids of any party size to stay together??? The pizza they provide for parties is terrible and if you bring your own youre not getting a refund for the pizza price. Save your money and go somewhere else or stay here and get robbed.

Date: a year ago

Review №155

Rating: 1

Lots of chairs and the women s restroom smelt horrible had to wait to use the restroom till I got home it was so bad would not go again customer service is lacking what it needs.

Date: a year ago

Review №156

Rating: 1

This place is a horrible place to go and work and or to have a birthday party they are not consistent with their service and are inconsiderate of their employees

Date: a year ago

Review №157

Rating: 1

Not the best place to work at.

Date: a year ago

Review №158

Rating: 5

Great atmosphere for kids lots of seats for adults to rest friendly service..reasonably priced......

Date: a year ago

Review №159

Rating: 1

Date: a year ago

Review №160

Rating: 1

HORRIBLE EXPERIENCE from beginning to end I Will NEVER bring my kids or recommend to family to this place Starting with I paid over 500 dollars to have my child s birthday party I didn t receive the proper hosting with (Neveah) I was REMOVED from party sitting areas threw different times 3 times! Having to move my whole group of 20plus was DIFFICULT!!! Second I didn t get the full PARTY EXPERIENCE I paid for Party bags Drinks Cups Table setup And birthday cake As the party continued I had no choice but to keep my daughter birthday celebration moving forward. My sister noticed they were cleaning a section with a birthday cake box marked with my name. I ask the lady cleaning the area was that area for my party gave her the name she said yes. I told her no one told us that was our section they moved us from that section. The host never came to check on us or told us that s our area. I said this has to be reported to the manager ASAP I then spoke with (Alex G) the manager and got nothing but IM SORRY that she s been having issues with this host over and over again. Knowing this employee has not done her job when it comes to hosting they need to be behind her and check her work but no one did anything to make sure she was on point knowing she s messed up on party s before. I was told to report to corporate about the INCIDENT for any discounts or reimbursement. The photo showing the manger giving us the party bags, drinks and cups after the party was over. This place is has not been properly TRAINED OR HAVE THE CARE IT SHOULD HAVE TO HOST ANY PARTY. THEY NEED TO FIX THEIR TRAINING ASAP!

Date: a year ago

Review №161

Rating: 5

Lovrd loved loved!

Date: a year ago

Review №162

Rating: 1

Probably good for just taking your kids to play, but if you re the adult dealing with and paying for a party, take your business elsewhere. We had minimal communication prior to the party (booked a month in advance). I had to call the place multiple times to ask questions and get clarification on things. Not a big deal personally, I am a proactive person. But regardless of how many times I called and confirmed information with them, they still messed up some things. In the end we were charged for an extra kid, an extra pizza, and never credited for the cake they do not make in store. Website (at the time of my booking) said they do provide a cake, but this location does not have a kitchen - so they say they will refund you the cake price Weirdly enough, manager said they are not allowed to give in store refunds , so I would have to contact the corporate email to receive a refund. It took 3 weeks for them to answer, and as of today they still have not resolved my issues or refunded anything. In fact, they have dismissed my complaint entirely. More on the party itself: The pizza they provide for the meal parties is terrible. And if you bring your own, you do not get a refund for the pizza price. The motorcycle ride token that is included for each child for the party is actually just ONE card with credit for ALL of the kids. We had a party with 20 kids do they really expect all kids of any party size to stay together and take turns using the motorcycle in a huge place like this? Literally makes no sense. And Yes I did ask for a card for each child and they said they are not allowed to give out more than one. You are supposed to have an exclusive party host, which we barely saw, and many times I had to go find her to ask for things. One of the party managers I talked to on the phone prior to party said they provided balloons. They didn t. For the price parents are paying per guest in a party, I would expect much better customer service, food and logistics than what we received. Very disappointed in this business.

Date: a year ago

Review №163

Rating: 5

We had a blast!

Date: a year ago

Review №164

Rating: 5

Excellent service from A to Z did my little girls birthday party here everything was as plan evenly flow all the kids and parents enjoyed the time here. Tristen and Diana were extremely helpful I would recommend this place 100%

Date: a year ago

Review №165

Rating: 5

My nephew and I was at this place 02.11.23 & he lost a beanie dinosaur hat that covers his ears very important to us. Noticing he lost it before we left was very disappointing. I called back and District mgr looked and found it. The best thankU was a review hoping that people choose this place for family future fun! We had a blast! WillBeBk! his bday next week will be at this place!! ThankXaBunches!!

Date: a year ago

Review №166

Rating: 5

It s pricey but my grandkids love it! There s lots to do. I just wish they had a kitchen to offer meals. There s snacks only.

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

This place is awesome. They provide great customer service! They helped greatly with my party.

Date: a year ago

Review №169

Rating: 5

Neveah was so sweet and professional and I appreciate her help, will return since she had it fast an easy for us!!

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 5

Love this place for my toddler because the older kids are so entertained with their section they dont go to the baby section

Date: a year ago

Review №173

Rating: 5

It was so much fun

Date: a year ago

Review №174

Rating: 5

Had so much fun!!

Date: a year ago

Review №175

Rating: 1

I was charged more than once for the same transaction. Pay attention if you dont want to lose your money in this place.

Date: a year ago

Review №176

Rating: 5

We went here for the first time and had a total blast. Our friends had their daughter s Birthday party. Wonderful for children!

Date: a year ago

Review №177

Rating: 4

Great concept. Its decorated to make you think its geared more for 5 & under but unless you are a parent wanting to crawl around the jungle gym with your kiddo Id say this place is best suited for kids 6-11. Their snack box is a good deal but your ticket allows you to come and go as you want for the whole day. Lots of seating for parents who dont want to play. Smaller play area for those with diapered kids. Id say it would be a nice upgrade if they had more arcade games especially for the adults but overall my kids enjoyed it.

Date: a year ago

Review №178

Rating: 5

You can watch your kids

Date: a year ago

Review №179

Rating: 1

Please please remove the peanut sandwich from the menu, please you need to put this in consideration, to avoid any type of accidente related with food allergies in so many kids.also this is a play ground for kids, I don t said that adults are not Allowed but, some groups just oaky to aversive forgetting there is kids here. Any ways good place hunt I think needs improvements .

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 5

Great family fun! Brings out the kid in everyone!

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

The place is awesome but the staff need to be more educated.. I had one of their play cards in hand and told the staff I JUST wanted to put $5 in it. He told me no problem and rang me up and came out to be $6.49..I found that weird so I asked him why is it that much if I JUST wanted $5..the staff member lied to my face told me it was for taxes..so I asked for the receipt and it turns out they CHARGED me for a card that I already had in hand..be aware on what you spend in this place. Other than that issue the place is great ,my kids love it.( the music is nice as well)

Date: a year ago

Review №184

Rating: 5

Had my daughters 2nd birthday party here. Even me as an adult LOVED this place! I feel like I had more fun than my kids! The customer service was A1.The only downside was not getting a update on them not having a cake for the party but they were able to discount me for it but over all the birthday decorations were nice, the catering was well done! Huggy wuggy came out and danced with us, and the kids had a BLAST! Definitely my moneys worth. Please check the place out it s AWSOME.

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 3

Great fun for the kids. We went to a joint bday party for two 4 year olds. $30/kid; $10/adult. Just a few of the adults climbed the ropes. The rest were watching their kids since no attendant was. The kids were given v small snack packs-it was $10 more per person for pizza-of 3 high sugar candy the size like you give out for Halloween and a small bottle of glitter hand sanitizer made in China. The kicker was when we asked when they were going to bring out the birthday cakes and we re told they ran out of cake! Seriously! We had to run to the supermarket to buy two cakes. Our host said I m not paying a birthday rate when you don t even have cake! Their response was fine we ll take the balloons away! Hahah. They got us! Lol! Would not recommend this place. Definitely kid friendly but not so much adult friendly.

Date: a year ago

Review №189

Rating: 5

Big, clean and so much fun for everyone!

Date: a year ago

Review №190

Rating: 5

WHEN I TELL YOU we had a blast!! Running around with my kids for 4hrs playing soccer, running the obstacles and they even have a baby area!! Loved every second!!! Us adults were going down the slides everything! Your kids will love it!!

Date: a year ago

Review №191

Rating: 5

Love this place. It is so clean and nice and the play area is huge. Lots of tables for parents and you can see it all from anywhere.

Date: a year ago

Review №192

Rating: 4

Fun place for kids for an hour

Date: a year ago

Review №193

Rating: 4

Nice and fun indoor playground. My 28 months old toddler had a blast. And I like the fact that the baby zone is far away from kids zone. I hope the management team could remove two rows of tables. There are way too many and hard for people to cross the space.

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 5

We are from Iowa on a little family trip. We stopped in at about 4pm on a Thursday.. this place is great. Im 26 and I had a blast with my 4 year old son and 2 year old daughter.. it was awesome lots of stuff keep the kids busy for hours! My 2 year old could get around fine on all the big stuff and the little stuff in the toddler section was great also! Will definitely go again! Drinks and snacks are actually not terribly priced. It was VERY clean facility!

Date: a year ago

Review №196

Rating: 1

Doors were closed both sides. I had a toddler and a baby with me and I kept walking in circles. If its closed pls post a sign at least.

Date: a year ago

Review №197

Rating: 4

Perks: Customer Service is Great. Its a fun place for what they have! There is also a area for infants. Although they dont provide hot food they will do Pizza only for parties. You can bring food in from the outside. Flaws: bring socks because you can not go into the area without them. Only snack food. Also the play area is not as big as some places. Lastly there is no Arcade area. Overall Id say if you have a chance, check it out.

Date: a year ago

Review №198

Rating: 5

My 2 year old had an absolute blast! He couldnt stop laughing and smiling and neither could we. We went in the evening so we didnt get to enjoy that you can come and go through out the day but we will next time!

Date: a year ago

Review №199

Rating: 5

Took our two grandkids, ages 7 and 3, to Kids Empire today and they had a fantastic time. It was clean and the staff was friendly and great with the kids. I would highly recommend it!

Date: 2 years ago

Review №200

Rating: 3

We love indoor playgrounds for our three year old. However this indoor playground is probably suited more for elementary age kids. The gaps between levels are just a bigger than he can reach, and my husband had to stay with him most of the time to help him. There are also way too many tables and chairs, it s difficult to navigate around the main area because of how many chairs there are. I think if they have half the chairs and oversized games like connect four or corn hole in the main area Lastly, as a mom of a child with a peanut allergy, it makes me anxious that they sell peanut butter and jelly s in their little café. If someone was to eat a peanut butter and jelly and go on the climbing structure without washing their hands, my son could easily go in into anaphylaxis. My other concern is security. Other indoor play places have a bracelet checking system With names that have to be checked before leaving. There are a couple entrances and exits at this location, and it would be easy to slip out the back door. We genuinely tried to keep eyes on our child the whole time due to this. Just hard to trust people in the world these days. Overall, I really believe the ideal age for kids empire is probably 5 to 10. I will say that the facility is very clean and extremely well-maintained at this point. I also appreciate that you buy a ticket that you can come in and out all day, and you re not limited to times of the day. Certainly a lot of pros, but we probably will not be back until my son is quite a bit older.

Date: 2 years ago