About the Company
rating: 3.6
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Euless, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Categories
- Coffee shop
- Bagel shop
- Bakery
- Breakfast restaurant
- Donut shop
- Fast food restaurant
- Takeout restaurant
Contact Information
Phone: +1 817-685-1011
Website: https://locations.dunkindonuts.com/en/tx/euless/711-s-industrial-blvd/353933?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=353933&y_source=1_MTIxMDkyOTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Address: 711 S Industrial Blvd Suite 120, Euless, TX 76040, United States
- Monday: 5 AM–9 PM
- Tuesday: 5 AM–9 PM
- Wednesday: 5 AM–9 PM
- Thursday: 5 AM–9 PM
- Friday: 5 AM–9 PM
- Saturday: 5 AM–9 PM
- Sunday: 5 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
Date: 8 hours ago
Review №2
Rating: 4
Order was ready when I walked in!
Date: a week ago
Review №3
Rating: 3
Date: a week ago
Review №4
Rating: 5
Im pretty sure most of us run on dunkin. The best combo is caramel cold brew with 2 kolaches.
Date: 2 weeks ago
Review №5
Rating: 1
Bad customer Service.
Date: 3 weeks ago
Review №6
Rating: 2
Wasnt expecting much but theres almost no cream cheese on the bagels and doesnt look like even an attempt to spread it.
Date: 4 weeks ago
Review №7
Rating: 5
I love Janice. She is so bright and vibrant. Educated about the menu and always know how to upsell in good way. The company should award and recognize her special skill and beautiful bright spirit.
Date: a month ago
Review №8
Rating: 1
Bad customer service, dirty location. Ordered a sundae, got two very tiny tiny scoops of ice cream that looked like they were meant for a fetus. Very uncaring staff, just a terrible location. Do yourself a favor and go to a different place, this one either needs new management, staff or just to simply go out of business. Awful.
Date: a month ago
Review №9
Rating: 2
I ordered a mango smoothie and the guy gave me a glass filled with sugar, pieces of ice and 1 piece of mango. Wish they knew how to make a smoothie paid $6 for a glass of nothing
Date: a month ago
Review №10
Rating: 5
Love the Watermelon refresher
Date: a month ago
Review №11
Rating: 4
Date: a month ago
Review №12
Rating: 3
Date: a month ago
Review №13
Rating: 2
I ordered a Uber eats order, I had 2 orders of bagel minis everything, they gave me 1, also I ordered a Boston creme, but didnt get that. Usually if a store doesnt have a certain donut they ask the Uber driver to text the customer and ask what they need instead. Also, the coffee didnt taste like what its supposed to, because I know what it supposed to taste like.
Date: 2 months ago
Review №14
Rating: 4
Date: 2 months ago
Review №15
Rating: 5
Date: 3 months ago
Review №16
Rating: 5
This place was absolutely cool. I definitely recommend I had ice cream coffee. Donuts, a great place to sit, and the service was great and amazing, definitely recommended.
Date: 3 months ago
Review №17
Rating: 5
Friendly staff
Date: 3 months ago
Review №18
Rating: 1
Literally come here every morning and order the same thing medium coffee with 6 sugars and never ever taste like there s any sugar in it lol ik it s a small matter but I m strict about my coffee lol. So have to get out my car and come in and redo my coffee every morning I mean what s the point of convenience really. Like how hard is it to make a coffee smh
Date: 4 months ago
Review №19
Rating: 4
Date: 4 months ago
Review №20
Rating: 4
Date: 4 months ago
Review №21
Rating: 4
Good place
Date: 5 months ago
Review №22
Rating: 1
I ve been to this Dunkin Donuts a few times and EVERYTIME I go through the drive thru there is a rude lady. She speaks to you like you re bothering her, hurries you up, and is extremely hostile. Why does she work in customer service if she s always in a bad mood? Not sure how that woman is still employed, this has deterred me from ever going back.
Date: 5 months ago
Review №23
Rating: 5
Recently, I have been RaceTrac coffee grinder loyal until I tried this Dunkin donuts location. The coffee was fabulous, delicious, bold, and satisfying . Food : 5/5
Date: 5 months ago
Review №24
Rating: 4
Go here alot for bacon egg n cheese croissants with chocolate milk. Sometimes Ive gotten hash browns but they have a slightly off taste. idky. The chocolate milk is not on the app. Service is ok. Sometimes one is short and not very friendly. Friendliness could improve.
Date: 5 months ago
Review №25
Rating: 5
Date: 5 months ago
Review №26
Rating: 3
Date: 5 months ago
Review №27
Rating: 5
All the workers have always been efficient and kind!
Date: 6 months ago
Review №28
Rating: 4
Fast service.
Date: 6 months ago
Review №29
Rating: 4
Date: 6 months ago
Review №30
Rating: 5
Date: 6 months ago
Review №31
Rating: 1
Dunkin count your days. I ordered a sausage, egg and cheese sourdough sandwich. I get my order and it s bacon not sausage. The bread was only toasted on one side and burnt and the other half was not. Got my hashbrowns and and those were burnt to a CRISP! Weren t even edible. The only thing good that came out of this was the coffee. But even then it s all milk and no coffee. This is why I stopped coming to this location. The staff is rude and rushes you at the window. Learn some customer service and how to properly put an order together. I ll be choosing another Dunkin to give my business too.
Date: 6 months ago
Review №32
Rating: 5
Date: 7 months ago
Review №33
Rating: 1
I drove by today around 4 pm and the lady on the drive through rushed me into an order even though I was not ready. I ordered coffee and had my daughter who was selecting the donut. Next thing I hear is that what are you waiting on. I told her we selecting the type of donut. Not 10 seconds passed she again said what do you want?? Note that this tone was pretty rude. So assuming she didnt hear me the first time I said loudly Hold on we are selecting the donut. The lady starting going off on me by saying you can leave if you yell. I was dumb founded to say the least. When I asked what you mean, few folks were laughing and said go to next Dunkin. I approached the window and this lady was visually coming after me and when I tried explaining her or asking store manager, she said she is the store manager and acted like calling the cops. Whats wrong with customer service. Never going back here ever!!
Date: 7 months ago
Review №34
Rating: 2
Date: 7 months ago
Review №35
Rating: 5
Date: 7 months ago
Review №36
Rating: 1
HORRIBLE customer service. After waiting about 14 minutes I finally asked if someone could take my order to which the tall woman answered when we can we will, it s only the 3 of us here . I feel bad for the young lady that was alone making drinks. Hire more people. Drive through is priority? Then don t open the f door. Will never come back.
Date: 8 months ago
Review №37
Rating: 4
Date: 8 months ago
Review №38
Rating: 5
Date: 8 months ago
Review №39
Rating: 5
Date: 8 months ago
Review №40
Rating: 5
Date: 8 months ago
Review №41
Rating: 4
This time, it was good, but it is not consistent. The goodness has everything to do with who is working that particular day. My order seems to be complicated in contrast to my wifes. Her order is always quite simple a coffee with extra cream and sugar. I am a Diabetic and I order mine with extra Splenda, usually 7. This seems to confuse the coffee makers. What ends up happening is they will put extra cream in mine just like my wifes, and usually not even enough Splenda to taste it. They have made mine correctly only a couple of times, but I was so unhappy that on prior visits, it encouraged me not to even order a coffee when my wife gets one, and she goes every day. I hope all my future visits go well. Please be mindful of I order Splenda. I want to be able to taste it. Please take the time to stir the coffee. I have actually held onto one coffee until it was cold and added more Splenda to it when I got home.
Date: 8 months ago
Review №42
Rating: 1
This place should watch its employees, they have a horrible manner to attend clients, The lady in the drive thru is so rude, people like hero shouldnt be working on this places where she is going to have contact with costumers Horrible horrible experience
Date: 9 months ago
Review №43
Rating: 4
Bagel was to toasted and a little of strawberries cream cheese.
Date: 9 months ago
Review №44
Rating: 5
Date: 9 months ago
Review №45
Rating: 1
We ordered 12 donuts 12-11-23 At around 5:45pm AWFUL!!! Dried out! No Cream! Stale! There s Absolutely no excuse for this!! I m sure they have been sitting there all day,I can t believe they would even serve this and make someone pay there money for this!!! I will definitely be there in the morning with these old dried out donuts,and get my mom back! This is unacceptable!
Date: 9 months ago
Review №46
Rating: 5
More ppl need to come to us ..me as my self and everyone there well good you GREAT SERVICE..WE WELCOME YOU . COME SEE US.FROM 5AM.TILL 9.PM
Date: 10 months ago
Review №47
Rating: 4
Date: 10 months ago
Review №48
Rating: 5
Definitely wouldve given more stars to the service if I couldve. Such a great group of employees. So much energy
Date: 10 months ago
Review №49
Rating: 1
If I could give them 0 I would .unprofessional staff
Date: 10 months ago
Review №50
Rating: 5
Date: 10 months ago
Review №51
Rating: 1
I wish if there a zero star I could give to this place. Dunkin coffee has always been my favorite and this is only closet Dunkin around my neighborhood. I ve considered my orders all the times the customer service is worst and the employees treat you like you re bothering them. They don t care about you. I ve ordered an iced matcha latte with oatmilk where I literally just got oatmilk with barely any match in it. I ve ordered coffee today with oatmilk and they gave me my coffee with a regular milk. Have no respect for customers at all. What is the customer asked you for certain type of milk because they were allergic to dairy. I don t recommend this place and never going back there again.
Date: 10 months ago
Review №52
Rating: 1
This place has gone from OK to Never going there again. I will now be going to Dutch Bros Coffee, pay the extra $$ down the street. The service at this Dunkin Donuts is bad, they talk to you like you are inconveniencing them. I ordered hot coffee and whatever donuts they might have. I went thru drive-thru at 8:30pm, they close at 9pm and was told they had nothing...no donuts, no hot coffee?? I did get a hot coffee and it was cold. I dont judge on one bad visit; this was my third and final visit. Thanks Euless Dunkin Donuts you made my Never Going There Again list.
Date: 10 months ago
Review №53
Rating: 5
Came in to grab a few drinks. Kids were a tad slow and the staff were very patient. With asked for a few subs without any issues and the drink were all quickly made. Enjoyed the experience, would definitely return when in Dallas / Forth Worth area.
Date: 10 months ago
Review №54
Rating: 5
The coffee was delicious and I was happy with our order here at this location. I will be coming back often.
Date: 10 months ago
Review №55
Rating: 1
Terrible customer service and preparation
Date: 10 months ago
Review №56
Rating: 4
Best donut holes Ive had! I dont recommend chai tea lattes, its usually just ice milk.
Date: 11 months ago
Review №57
Rating: 1
Coffee was half filled.
Date: 11 months ago
Review №58
Rating: 1
THEY ALWAYS GET MY ORDERS WRONG! GET IT TOGETHER DUNKIN?
Date: 11 months ago
Review №59
Rating: 1
Over an hour to close and I was told they had no more donuts to serve All I wanted was a random dozen assortment of donuts. Any of them. How hard is that?? Food : 1/5 |
Date: 11 months ago
Review №60
Rating: 4
Date: a year ago
Review №61
Rating: 5
Nice ambiance
Date: a year ago
Review №62
Rating: 1
Date: a year ago
Review №63
Rating: 1
I went today for a hot fudge sundae, and the cashier was Crystal. I should have known it was not going to go good, when I drove through around 6:58 pm on Sept 23, I was told to hold on before order for about 5 minutes, thats to long to make a customer wait when no one was in the drive through but me. I ordered a 2 scoop hot fudge sundae. Well I was given my order it was only ice cream and whip cream and nuts, I asked the cashier Crystal where is the hot fudge, she took the order back and added hot fudge on top of the whip Cream and nuts, who does that. She brought it back to the window, and it had hot fudge running down the sides of the cup. I asked the cashier Crystal did you make a new one, and her response was oh you wanted to make it over. Well, who would want hot fudge on top of the whip cream. I asked for my $6.58 back . Train your staff managers. This is ridiculous. This kind of customer service is the reason so many companies are closing. I want be back! Crystal, check your attitude! attitude!
Date: a year ago
Review №64
Rating: 5
Parking: Its very good donuts Food
Date: a year ago
Review №65
Rating: 5
Such a nice place, definitely I ll come back. Everything was so clean.
Date: a year ago
Review №66
Rating: 1
Horrible service. And they charged me an additional penny for no reason .
Date: a year ago
Review №67
Rating: 5
Date: a year ago
Review №68
Rating: 5
This is the best place for a chocolate shake in this part of Texas.
Date: a year ago
Review №69
Rating: 1
I honestly have no idea if the employee I encountered today had some mental health issue or not. But the man came up from behind the counter from a squat position and put his fist into his palm and said what do you want? I don t know if he was trying to be funny or what but I thought he must ve been a delivery man. His gloves were all tattered and he was unkempt. There was no way I would eat anything he served me. I looked around to see if someone else was going to intervene and take my order, they didn t so I walked away.
Date: a year ago
Review №70
Rating: 1
Sat 0830. I am at elevated risk for covid. Friendly server who gave me my order did not have nose covered with mask. This is against state mandate. Mouth was covered which would indicate she does not have a medical exemption. This is a serious issue. Please correct immediately. Sat 0844am. Black male employee not wearing mask properly. Unacceptable. Covid is still real and this behavior does not help. If your lobby is closed please disable your third party delivery apps. Not fair for drivers and customers to wait 15 min for orders that are already prepared. Is this how we work now? Sitting on milk crates? Tues 715am. If your lobby is closed please disable your third party delivery apps Thurs 720am. If your lobby is closed please disable your third party delivery apps. Unfair for delivery drivers and customers. Tues 828am. If your lobby is closed please disable your third party delivery apps. Unacceptable for delivery drivers and customers Please remove me from your Grubhub delivery driver platform. Again lobby closed and long lines. Late deliveries
Date: a year ago
Review №71
Rating: 5
And Ive been to this place on two occasions and I dont understand why they dont let people inside. Yesterday I went and there were some children and they took them all out, and it was open.
Date: a year ago
Review №72
Rating: 1
I came here this morning and ordered my usual, a frozen matcha with coconut milk but they couldn t make it because they weren t able to pour coconut milk inside the blender because it s a food allergen . IVE BEEN ORDERING THE SAME DRINK FOR YEARSSSSSSSS!!!!!!!
Date: a year ago
Review №73
Rating: 5
Date: a year ago
Review №74
Rating: 5
Date: a year ago
Review №75
Rating: 1
Date: a year ago
Review №76
Rating: 5
Date: a year ago
Review №77
Rating: 1
One of the worst place employees are really rude and they cheat they give my half order I check in my house and it was half of it it happened twice
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 1
Very inattentive, rude staff, I dont understand how this chain has the luxury of hiring staff with such a bad attitude...
Date: a year ago
Review №80
Rating: 5
Gotta have my morning coffee. The lady that works the drive thru makes my morning. She is sweet, kind and perfect.
Date: a year ago
Review №81
Rating: 5
I really like the donuts there
Date: a year ago
Review №82
Rating: 1
Dont come here bad attitude and they get so angry if you take a little bit to say your order terrible service
Date: a year ago
Review №83
Rating: 1
Thumbs
Date: a year ago
Review №84
Rating: 5
Date: a year ago
Review №85
Rating: 5
My Go To Coffee place over ALL.
Date: a year ago
Review №86
Rating: 5
Person who took order was full of personality and made the experience wonderful! This Dunkin had all my favorite donuts that I go there for!
Date: a year ago
Review №87
Rating: 5
I believe the cashier thought he was trying to be funny, but he disrespected my wife.
Date: a year ago
Review №88
Rating: 4
They are always friendly and provide good customer service.
Date: a year ago
Review №89
Rating: 5
My drink was amazing and the girl working drive through was so friendly.
Date: a year ago
Review №90
Rating: 5
Date: a year ago
Review №91
Rating: 1
Customer service is not here at all!! I walked in, no one greeted,and they all stared at me like its bothering them to take my order. They all the sudden put all the chairs up so no one could dine in and said they closed the dining area as soon as we decided we want to eat ice-cream inside since its 102°f outside and my kids wanted to eat their ice-cream. Came to dine in and have a nice treat with my kids but got bad attitudes all around.
Date: a year ago
Review №92
Rating: 4
Date: a year ago
Review №93
Rating: 5
OMGOSH YUMMY! My 3 yr old niece loves the strawberry sprinkle donuts. I love the iced Macha tea drink. Parking: Kid-friendliness: They were there. Wheelchair accessibility:
Date: a year ago
Review №94
Rating: 5
Ms. Janice is the kindest and friendliest person I ve ever come across in the beverage industry. She s consistently caring and devoted to providing customer satisfaction. Thank you for all you do!! Food
Date: a year ago
Review №95
Rating: 4
It was clean, food and coffee was good.
Date: a year ago
Review №96
Rating: 4
Date: a year ago
Review №97
Rating: 5
We have been coming to this location for the past year . we had a great experience with Janice Horn she is wonderful worker. Excellent customer service always smiling, she goes above and beyond to make us happy specially my daughter she love coming here just to see Janice. we would love to thank her .
Date: a year ago
Review №98
Rating: 5
Date: a year ago
Review №99
Rating: 5
I enjoy the atmosphere and the energy level. A great experience every time.
Date: a year ago
Review №100
Rating: 2
Date: a year ago
Review №101
Rating: 2
The customer service here is hit and miss. There are a couple of really nice older ladies, who are always very helpful and welcoming. However, the younger girls have horrible attitudes and wont even look your way or offer assistance. Ive observed this on a few occasions. Today I witnessed one of the younger girls snapping at the lady working drive thru. Management should consider customer service training for staff.
Date: a year ago
Review №102
Rating: 3
Date: a year ago
Review №103
Rating: 2
They do not care about their customers here. I ordered a raspberry watermelon coconut beverage and got a mango pineapple one instead with no communication on being out of something, the everything bagel bites I ordered were super hard and burned. The one off Precinct Line is way better service and food quality. This one here they just dont care, but I bet you they wouldnt serve themselves like that. Two thumbs down, never coming back.
Date: a year ago
Review №104
Rating: 5
The donuts are always amazing and my iced coffee as well! I met a sweet young lady named Kayla that was very polite and helpful.
Date: a year ago
Review №105
Rating: 3
People are nice, but Duncan must have changed their cake donut recipe. For quite a while (post covid?) The cake donuts seem dry almost like day old, but I am sure they are fresh when I buy...usually about 9am on Saturdays. Other types seem fresher tasting.
Date: a year ago
Review №106
Rating: 1
This false advertisement. They only have 24 freaking flavors and guess what... NO SNICKERS WTH is wrong with this world?
Date: a year ago
Review №107
Rating: 1
Can t even order a simple coffee from this place because the person in the drive through (clearly on xanex or something) wanted to argue with me that he didn t get my order wrong and wouldn t fix it. I drove off.
Date: a year ago
Review №108
Rating: 1
Terrible attention. No intention to sell
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 5
Always good. Love the choice of turkey sausage
Date: a year ago
Review №111
Rating: 5
Date: a year ago
Review №112
Rating: 5
Date: a year ago
Review №113
Rating: 3
Date: a year ago
Review №114
Rating: 4
Date: a year ago
Review №115
Rating: 5
Date: a year ago
Review №116
Rating: 4
This location is cool... Some staff are quite welcoming... Others are not attentive/ in their own world. No one is rude. Just gotta hope for the best! Parking: Always a space to park! Pretty fast service- which is nice because, it also doesnt seem rushed. I like that.
Date: a year ago
Review №117
Rating: 2
This was my first time here. I got the omelet bite, and I didnt like it. For the amount I got and the price I paid wasnt worth it.
Date: a year ago
Review №118
Rating: 5
So good
Date: a year ago
Review №119
Rating: 1
Date: a year ago
Review №120
Rating: 1
Why would the location accept walk in orders when theyre only using the drive thru?
Date: a year ago
Review №121
Rating: 4
Date: a year ago
Review №122
Rating: 1
Lobby is closed between 3pm to 5pm every day.
Date: a year ago
Review №123
Rating: 5
Date: a year ago
Review №124
Rating: 5
Date: a year ago
Review №125
Rating: 3
I visited the Euless Dunkin Donuts on South Industrial the other day. I had a medium coffee, one cream 3 sugars, and 4 donuts: 2 heart-shaped vanilla cream, and 2 frosted double-chocolate. The vanilla cream were quite good, the double chocolate, great! Just like a chocolate cake. Coffee, very good, and much better than Starbucks. The attendant was friendly, though I was concerned he wasnt wearing gloves. Thankfully, he used a waxed plastic slip to access my donuts and bag them. Another attendant wasnt sure whether or not there were free coffee refills, but coffee is quite expensive, especially today. It seems to be a decent location and the staff friendly, in spite of the other reviews (I can only go by my experience), but maybe some better communication between management and employees would help. Shipleys is the best place for donuts, imo, but they close at 5 pm. Dunkin is a decent place for donuts and coffee.
Date: a year ago
Review №126
Rating: 2
Asked for an English muffin BEC and an everything bagel with cream cheese on the side. I received a bagel BEC and an everything bagel with no cream cheese at all. I would have accepted it if it was even on the bagel but to not give me any cream cheese at all is just careless, no one just wants to eat bread by its self. They clearly made plenty of mistakes in my order just shows the lack of paying attention to the order on the screen. Pathetic that everytime I order from this location they mess something up or forget something, last time I ordered a donut and didn t receive it at all. I only give you two stars cause the only thing you can get correct is my coffee.
Date: a year ago
Review №127
Rating: 5
All I can say is don t come on Sundays especially if you re in a rush. They are veryyyyyyy slow on this day. I ve been in like now 15min. Update: Things have really gotten better the last past 4 months. My coffee always right. The wait time not long no matter what day. Speedy service and beautiful smiles all the time. Thank you
Date: a year ago
Review №128
Rating: 3
Date: a year ago
Review №129
Rating: 4
Date: a year ago
Review №130
Rating: 1
poor customer service very rude employees . Parking: parking lot is ok
Date: a year ago
Review №131
Rating: 3
Date: a year ago
Review №132
Rating: 1
Garbage location, no manager, they just throw donuts in a box and give you what they have, even if you go online. Had to make 2 trips and knock on the window to get service. NEVER AGAIN
Date: a year ago
Review №133
Rating: 5
Date: a year ago
Review №134
Rating: 1
This place is hit or miss. Here on a Saturday morning at 845am. Door was locked and forced to use the drive thru. Some would say this is nit-picky, but I like to SEE the selection before I order. I hate using drive thrus... the orders are always wrong
Date: a year ago
Review №135
Rating: 4
Date: a year ago
Review №136
Rating: 2
Terrible.
Date: a year ago
Review №137
Rating: 5
Date: a year ago
Review №138
Rating: 5
Date: a year ago
Review №139
Rating: 5
Love, love, love the Kolaches!!!
Date: a year ago
Review №140
Rating: 5
Date: a year ago
Review №141
Rating: 1
I went in to the store to get a couple donuts today, and the service was horrible it took them 5 minutes to even acknowledge I was there. I placed my order and the staff went back to talking to each other. It took them 15 minutes to get me 3 donuts that were there on shelf. They simply just forgot my order even existed even though it was not busy. I will not be coming back.
Date: a year ago
Review №142
Rating: 1
We had horrible service and the staff laughed at us at the drive thru
Date: a year ago
Review №143
Rating: 5
Date: a year ago
Review №144
Rating: 1
First off the staff was extremely rude, the entire staff. They got our order wrong twice and then had an attitude about it when we took it back. The line was terrible and so is their coffee. The staff needs better training.
Date: a year ago
Review №145
Rating: 1
For the 3rd time in a year I get a cold kolache Whhhhy do i keep trying
Date: a year ago
Review №146
Rating: 4
Coffee & donuts
Date: a year ago
Review №147
Rating: 4
Coffee & donuts
Date: a year ago
Review №148
Rating: 5
Date: a year ago
Review №149
Rating: 1
So they said they are short on staff, they will not open the door although its their work hours!! We called they told us to get to the window and then said they cant give us our order because we dont came with a car!!!
Date: 2 years ago
Review №150
Rating: 5
Super friendly staff Parking: 10 spots
Date: 2 years ago
Review №151
Rating: 4
Why they keep changing employees? There s someone new every other day
Date: 2 years ago
Review №152
Rating: 5
Date: 2 years ago
Review №153
Rating: 1
Absolutely unprofessional crew. Was there Sunday around noon and the line cook (glasses, dreadlocks) was loudly cussing and yelling that she wasnt remaking anything. The lobby was completely full of people waiting on late orders. The girl making the drinks kept stopping to take more orders. Not only was she unable to focus on one thing at a time, she had ZERO sense of urgency. Moving at the speed of smell. (Wonder why they were so backed up) I also deliver from this location and they are often understaffed and confused. Go to the Shipleys down the street. This place is an absolute joke.
Date: 2 years ago
Review №154
Rating: 5
Date: 2 years ago
Review №155
Rating: 5
Always on point!
Date: 2 years ago
Review №156
Rating: 1
So I did once like this place until they hired some workers that I don t agree with making my drinks. Another reason why I will not be going back to this location is the price on the advertising is the price I would pay. If your advertising is expired take it down. Honor what the advertising says or
Date: 2 years ago
Review №157
Rating: 2
Id avoid this one for now. The lobby is closed so its impossible to figure out whats going on. Long, inescapable drive through (wait time at least 10+ before ordering, good luck with online orders) and they have no idea what a chocolate Long John or bar donut is when asking about their available selection. At least the coffee was pretty good.
Date: 2 years ago
Review №158
Rating: 1
Very poor service. Ordered three times from this store and I got wrong latte and food all the time. Very unhygienic store I saw cleaning spray sitting next to order pick up food. Very dangerous.
Date: 2 years ago
Review №159
Rating: 5
Date: 2 years ago
Review №160
Rating: 5
Excellent attention
Date: 2 years ago
Review №161
Rating: 4
Date: 2 years ago
Review №162
Rating: 5
Long wait time . Employee quit during morning rush .. I definitely think the lady in charge was the reason . Smh treat your employees right you would not have this problem.
Date: 2 years ago
Review №163
Rating: 1
Prob the slowest dunks I ve ever been through
Date: 2 years ago
Review №164
Rating: 2
Just waited 20 minutes in line and was told one moment when it was finally my turn. Okay fine normal, ten minutes passed by and I said hello she tried to make us wait longer. Someone else came to help (bless her lol) and when we got to the window the lady did not apologize or acknowledge our 30 minute wait and one of our drinks were not filled up all the way. The drinks tasted fine but haven t had that bad of service in a hot minute from my beloved Dunkin. Won t be returning to this location. Also no we couldn t get out of the line as it was a one way blocked in drive thru
Date: 2 years ago
Review №165
Rating: 1
Date: 2 years ago
Review №166
Rating: 5
Date: 2 years ago
Review №167
Rating: 1
Only took care of drive thru
Date: 2 years ago
Review №168
Rating: 1
Worst customer service.
Date: 2 years ago
Review №169
Rating: 4
Date: 2 years ago
Review №170
Rating: 1
Date: 2 years ago
Review №171
Rating: 4
Decent place. They keep forgetting to put the espresso shots in my iced latte though. But the manager is very helpful and fixes it.
Date: 2 years ago
Review №172
Rating: 5
Date: 2 years ago
Review №173
Rating: 1
I visit this dunkin donuts location often as it is close to my house. I never had any issues with it until today. Upon receiving my coffee order, I noticed there was a long strand of hair inside of my drink. I was grossed out to see it. I asked the manager if I could have a remake of my drink and before I could finish my sentence, the manager was very rude & interrupted me. He repeatedly said no before I had the chance to explain to him about the issue with my drink. When I did get to finally address the hair in my coffee, manager looked annoyed & stated that it was my own hair that was in the coffee. Manager did not apologize to me or seem sympathetic. He was rude and was accusing of his customers. I suggest others to not buy from here.
Date: 2 years ago
Review №174
Rating: 4
31 Flavors, need I say more
Date: 2 years ago
Review №175
Rating: 5
Fast service, clean location and my ice coffee with mocha was made to perfect.
Date: 2 years ago
Review №176
Rating: 5
It was the first time that I ventured in there although theyve been here for a few years now. We had a nice after dinner goodie. I had the very berry strawberry ice cream cone while my date had the classic rocky road. Yummy
Date: 2 years ago
Review №177
Rating: 2
This place is dysfunctional. A manager type belittling the other staff. No one seems to know what s going on? Too many people behind the counter which seems to be over staffed. I ll pass. I m not a Dunkin person and this helped me not want to be.
Date: 2 years ago
Review №178
Rating: 4
Date: 2 years ago
Review №179
Rating: 1
Today I received a old apple juice, it was brown! I called to tell the manager Kayla she just said they just changed out the drinks today. I got no apology & was told to drive up there and get a new one. When I said ok bye she just hung up. Eww very gross and unprofessional! Expired Sep 2022 Other drinks Expired Nov 2022
Date: 2 years ago
Review №180
Rating: 1
Just left. There was one person in front of me, and one behind me. I mobile ordered so i had already paid. Waited for about 15 minutes before I was even acknowledged, even though I was in the drive-through. Once they had accepted my mobile order, I waited in line for another 10 to 15 minutes even though there was literally only one person in front of me. Once arriving at the window, they had a different order and tried to charge me. Never going back. Updated. Just started drinking it and found out there was a bug in it. Literally didnt open the drink yet and its in there
Date: 2 years ago
Review №181
Rating: 1
It was Dirty to dine in
Date: 2 years ago
Review №182
Rating: 1
waiting for more than 10 min, for bacon , egg and cheese croissant. horrible service, the staff are arguing with each other infront of customers. Needs a new Manager in charger to teach them costumer mannerism. lines are backed up. everyone stressing each other out, bad work environment.
Date: 2 years ago
Review №183
Rating: 3
Great place,coffee not always make the right way
Date: 2 years ago
Review №184
Rating: 5
Date: 2 years ago
Review №185
Rating: 3
Date: 2 years ago
Review №186
Rating: 4
I mean you can buy Dunkin Donuts and Baskin Robbins ice cream in the same store. I cant think of any reason to be mad about that. That was a great idea.
Date: 2 years ago
Review №187
Rating: 5
Amazing all around service food drinks just chefs kiss
Date: 2 years ago
Review №188
Rating: 1
Stopped by to get a coffee. The coffee tastes like water . It looks like they don t add coffee . Just water and milk! Quality 0
Date: 2 years ago
Review №189
Rating: 4
Date: 2 years ago
Review №190
Rating: 1
Extremely rude customer service. Doesnt matter the time of day you go. Backed out the drive thru instead of dealing with their rudeness.
Date: 2 years ago
Review №191
Rating: 5
Date: 2 years ago
Review №192
Rating: 5
They have the best sour cream donuts! Amazing location with lots of cool stuff around it to do!
Date: 2 years ago
Review №193
Rating: 4
Donuts yum
Date: 2 years ago
Review №194
Rating: 4
great stop after a long hot day for icecream
Date: 2 years ago
Review №195
Rating: 5
Date: 2 years ago
Review №196
Rating: 5
The customer service and the quality of the products are awesome. As we are vegetarian so we asked for eggless icecreams and sandwiches. Although there were many options for icecreams, but only 3 options for sandwiches, as eggless. However, the icecreams were delicious and the sandwiches were good as well. Thank you!!!
Date: 2 years ago
Review №197
Rating: 5
Date: 2 years ago
Review №198
Rating: 5
The Ladies in there were awesome, upbeat and very friendly!
Date: 2 years ago
Review №199
Rating: 4
The staff is sooo nice. But, they are always out of something! The drive thru line is generally long and slow and unfortunately the only option for mobile pick up.
Date: 2 years ago
Review №200
Rating: 3
Date: 2 years ago