About the Company
rating: 3.2
Categories
- Law firm
- Personal injury attorney
Contact Information
Phone: +1 915-532-9990
Address: 1127 E San Antonio Ave, El Paso, TX 79901, United States
- Monday: 8:30 AM–5:30 PM
- Tuesday: 8:30 AM–5:30 PM
- Wednesday: 8:30 AM–5:30 PM
- Thursday: 8:30 AM–5:30 PM
- Friday: 8:30 AM–5:30 PM
- Saturday: Closed
- Sunday: Closed
Photos
Reviews
Review №1
Rating: 5
Always had great service. Staff always communicated with me about the status of my case.
Date: a month ago
Review №2
Rating: 5
Wonderful experience working with this law firm, especially with Claudia! She is very sweet and helpful. Loved my experience with them. They went above and beyond for me.
Date: 3 months ago
Review №3
Rating: 5
So far all in office employees are so friendly and helpful... My previous lawyer couldnt help me and waisted almost 2months of my case... But after hiring Mr. Sanchez he committed and made me feel like I was getting somewhere... So far he has gone above to provide what he promises... Thank you sir... And staff...
Date: 9 months ago
Review №4
Rating: 1
Wasnt notified about anything at all wasnt told about having to take a defensive driver course no communication at all I had no idea I even had court until I had gotten a letter from the court asking why I didnt complete the defensive driver class or pay the fine and court costs
Date: 9 months ago
Review №5
Rating: 1
After yrs of taking tickets to this firm I get slapped in the face for them not following up with me! I never got anything stating I had to pay a less charge. Now I have to pay more for a ticket to which they should have communicate that to me. Im being told It s my JOB to follow up. YOU ARE THE LAWYER your job to follow up with your clients. Not mine. Granted I got the ticket but I m sure nothing will get fine from here in your office s end to help
Date: 10 months ago
Review №6
Rating: 1
Date: 11 months ago
Review №7
Rating: 1
Horrible service!. Very unprofessional.
Date: a year ago
Review №8
Rating: 1
Do not bring your tickets to them, I wasn t notified on anything so I had to show up to court and not only do I have to do the defensive driving course I have to do community service . Never again I do not recommend
Date: a year ago
Review №9
Rating: 1
Date: a year ago
Review №10
Rating: 1
Where is the minus 5 start for this unprofessional attorney and the staff.?? horrible service, they dont even send you letters of whats going on, they dont care about the courts, the lady just told me ohhhh we couldnt help you Sr Im sorry you have to pay court fees and everything else.. The citation was back in 2021 and after calling them and visiting them a billion times that was her answer, when all this time their system was updating...
Date: a year ago
Review №11
Rating: 5
I have had a great experience with Roberto L. Sanchez Law Firm. Thank you for your support during the case from my auto accident. Your diligence and patience has brought ease of mind during a stressful time.
Date: a year ago
Review №12
Rating: 1
Not on the up and up a colluder and liar
Date: a year ago
Review №13
Rating: 5
Vary good with speeding Tickets
Date: 2 years ago
Review №14
Rating: 5
There the best in city hands down to the real law firm ..
Date: 2 years ago
Review №15
Rating: 1
The staff is super rude always with attitude ..
Date: 2 years ago
Review №16
Rating: 1
Service is not what it use to be. The lady that answered the phone was very rude, unprofessional and offered very little information. I had been a customer for over 6 years. Taking my business elsewhere.
Date: 3 years ago
Review №17
Rating: 4
Daughter feels great regards to their professionalism...
Date: 3 years ago
Review №18
Rating: 5
Date: 3 years ago
Review №19
Rating: 1
I hired them to take care of 2 citations for me back in June. They are now calling me back almost a month later stating that they didn t bill me the correct amount and now they need more money. They stated they fired the lady who billed me before. I will be taking my business elsewhere, and on top of it I have to now drive over to them to pick up my refund. Terrible customer service, terrible service ethic, it was a mistake on their end. Very disappointed. Will not be using their services ever again.
Date: 3 years ago
Review №20
Rating: 1
Staff is very rude! Not willing to help at all. They do not show to your court date! Been waiting over a year now to get my ticket resolved. Do not recomend. araceli keeps saying she wi call me back and never does.
Date: 3 years ago
Review №21
Rating: 5
Date: 3 years ago
Review №22
Rating: 5
I was pretty much in and out in 10 minutes maybe, quick and efficient. I cant rate service just yet because this was just our first meeting and my paying the fee for the services. I will keep you posted!
Date: 3 years ago
Review №23
Rating: 5
Great service !
Date: 3 years ago
Review №24
Rating: 5
Date: 3 years ago
Review №25
Rating: 5
Date: 4 years ago
Review №26
Rating: 5
Mr. Sanchez was my attorney for my divorce and I am very pleased honestly. He was faired priced, was on top of every step necessary, the process was prompt, and he always kept communication within his staff incase of any updates. Araceli the secretary, was very kind to me and helpful as well. Thank you for great service!
Date: 4 years ago
Review №27
Rating: 5
Robert Sanchez is the Best when it comes to taking care of Your tickets ... Very Friendly and Professional Staff ... I Highly Recommend Him ... Thanks Tocayo
Date: 4 years ago
Review №28
Rating: 5
Been using them for years!!! I love the service! Very convenient for me and have always gotten great results. Thank. You.
Date: 4 years ago
Review №29
Rating: 5
Highly recommend! Great prices on tickets defense.
Date: 4 years ago
Review №30
Rating: 4
Leave your traffic tickets and let Mr. Sánchez handle the rest!
Date: 4 years ago
Review №31
Rating: 5
Nice place
Date: 4 years ago
Review №32
Rating: 2
Date: 4 years ago
Review №33
Rating: 3
Date: 4 years ago
Review №34
Rating: 4
They take good care of you.
Date: 5 years ago
Review №35
Rating: 4
I took care of like 4 tickets for $100. Depending on your tickets. Sometimes a little rude.
Date: 5 years ago
Review №36
Rating: 5
Date: 5 years ago
Review №37
Rating: 5
Friendly staff, easy to receive service.
Date: 5 years ago
Review №38
Rating: 2
I would only have to recommend this place just for tickets.
Date: 5 years ago
Review №39
Rating: 5
Professional , knowledgeable, friendly . Some one who listen to your problem ,and takes action,on your behalf.
Date: 6 years ago
Review №40
Rating: 1
This is a horrible Law firm they send you a letter by mail that is not certified mail to confirm u receivied the letter stating you need to provide more paperwork. They did not even send me an email or had the courtesy to call me about my status. They didnt ask how I got the citation all they said is we will contact you. If you still decide to go here I hope you have better luck cause still a big gamble.
Date: 6 years ago
Review №41
Rating: 1
I will NEVER deal with this attorney again. The staff like talking over you and it took me forever to be able to get someone on the phone. They cant even set up a voicemail. I couldnt even get a ticket dismissed. Instead the attorney got me defensive driving since July and I just found out about it today. No one at his office bothered to call or send me a letter to let me know. They claim they did but I said I would go pick up a copy but oddly dont keep record of it. I will be filing a complaint with the Texas Board of Attorneys
Date: 7 years ago
Review №42
Rating: 1
Dont waste your money on this attorney, he will rip you off. I ask the office if I can speak to the attorney and they said no. The people in the office are rude, they dont speak English, and they hang up on you. Very rude people, bad service, and its not worth it. Youll end up paying more than what you paid for this lawyer, he is garbage.
Date: 7 years ago
Review №43
Rating: 4
Prompt service and conveniently located in the city center
Date: 7 years ago
Review №44
Rating: 5
Never had an issue and Ive always had my speeding tickets dismissed its my 3rd time
Date: 7 years ago
Review №45
Rating: 1
Neglected my case. Now I have a warrant for a simple speeding ticket. They dont really do anything for you. Youre better off paying a different lawyer.
Date: 8 years ago
Review №46
Rating: 1
Horrible service. No call back to let me know they couldnt handle my case until I called.
Date: 8 years ago
Review №47
Rating: 5
They took care of the whole thing! No problems , only solutions!
Date: 9 years ago
Review №48
Rating: 1
Terrible ! Did not meet john Sanchez till the actual day of my court date and he showed up late - after numerous calls to his office were ignored so I can sit down with him and discuss my situation and my case we walked into the court hearing blind which ended up coming back to haunt me at the end - if he would of just sat down with me one time before my court date I could of gave him a background of my situation and now my ex has my son in another state and I went to his office to see what we could do about her taking my son and after numerous calls were ignored and finally he met with me and of course he wanted more money for something that he could of been avoided in the first place if he simply would have met with me before my court date and just asked me a few questions - I would not spend another dollar on this man , very unprofessional - my case was not important to him but it was extremely important to me and now I dont have my son - my advice look for another attorney
Date: 9 years ago
Review №49
Rating: 1
I hired them for tickets next thing I know I have a warrant for my arrest and the office staff lost my information DO NOT GIVE THESE LOSERS BUSINESS they will rob you like they did me next time Im just going to pay the ticket
Date: 9 years ago
Review №50
Rating: 5
Excellent....he got the ticket taken care off like promised and even sent me letter what occurred for my records. What more can you ask for, hes the real deal!! Wished I had known sooner in the past but I do know now. I do recommend him and no I did NOT get paid to post this, I did it on my own. Im happy to not worry about it and saved me about $200 in court cost and penalty fees. Trust me it always better and cheapier to get a good lawyer then to try to fight on your own which is too hard to win. Thank you guys! :)*
Date: 9 years ago
Review №51
Rating: 5
Best attorney in town!
Date: 10 years ago
Review №52
Rating: 2
DO NOT RISK IT. The staff is incredibly unprofessional and I ended up worse-off by entrusting my speeding ticket to him. My case was completely neglected and whenever Id try to make an appointment to see the actual attorney (because no one could tell me the status of my case), he was mysteriously out of town. The staff themselves have no idea what they are doing and would pass me off to one another, put me on hold and hang up on me, or say they would have to call me back and NEVER do so. After finally threatening to send a letter to the State Board they assured me my case would be settled by the end of the week. When I followed up, the staff told me that employee wasnt there anymore and he had not done anything with my case. It was just a complete mess and I ended up paying for it.
Date: 11 years ago