McDonald's

217 E Paisano Dr, El Paso, TX 79901, United States

McDonald's

About the Company

rating: 3.9

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop

Contact Information

Phone: +1 915-532-1903

Website: https://www.mcdonalds.com/us/en-us/location/TX/EL-PASO/217-E-PAISANO/21749.html?cid=RF:YXT:GMB::Clicks

Address: 217 E Paisano Dr, El Paso, TX 79901, United States

Working hours
  • Sunday: 4 AM–10 PM
  • Monday: 4 AM–10 PM
  • Tuesday: 4 AM–10 PM
  • Wednesday: 4 AM–10 PM
  • Thursday: 4 AM–10 PM
  • Friday: 4 AM–11 PM
  • Saturday: 4 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 1

It is atrocious. Even when there is 1hour n 30 mins of McDonalds till close. My fries are wet for some reason. Not with ketchup. But with water. How I know . Let it drip. . Ahh Olga was really nice but seemed to tell me with her expressions that she was unfortunate to be on that shift with them. Only saw a girl dark as .... nonstop talking. From me knowing Spanish she was saying who in the hell orders on a scooter. (ME). MC DONALDS SHOULD NOT BE LIKE THAT . PREPARING. THANK YOU BUT DID NOT LIKE THE CUSTOMER SERVICE PROVIDED N EVEN HAD MY PERSONAL SPACE RIDICULED

Date: 2 days ago

Review №3

Rating: 4

Mostly staff speaks Spanish, very little English.

Date: 3 days ago

Review №4

Rating: 4

Staff were a little short with us when asking for the code for the restroom. Food was good, but felt the stress of the hectic time or understaffed.

Date: a week ago

Review №5

Rating: 5

Good food

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 1

Date: 2 weeks ago

Review №11

Rating: 5

Date: 3 weeks ago

Review №12

Rating: 5

Date: 3 weeks ago

Review №13

Rating: 1

The countrymans McDonalds, I ordered a hot coffee and they served it cold. You always have to go back to the counter to tell them that they dont serve the food properly and while the chips and the sandwich cool down. The same thing always happens.

Date: 3 weeks ago

Review №14

Rating: 5

Excellent service and very delicious mmmm

Date: a month ago

Review №15

Rating: 5

Date: a month ago

Review №16

Rating: 4

Date: a month ago

Review №17

Rating: 5

A very comfortable and accessible place to spend some time

Date: a month ago

Review №18

Rating: 1

We were waiting for our order outside and the security guard said we had to leave

Date: a month ago

Review №19

Rating: 1

They do not have good customer service.. I asked for an item they have on the menu and they are not even aware of what they are selling and refused to sell me what i was asking for never going again.

Date: a month ago

Review №20

Rating: 1

They have a security guard and you have to purchase something to use the restroom. You get a code off the receipt. That alone says everything you need to know. Homeless everywhere, lock your car doors.

Date: a month ago

Review №21

Rating: 4

Date: a month ago

Review №22

Rating: 4

Good service, fast attention

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 5

Coffee is excellent every time.

Date: a month ago

Review №26

Rating: 1

Its a mcd what can you expect? The people that work there are great though

Date: a month ago

Review №27

Rating: 4

Date: a month ago

Review №28

Rating: 4

Date: a month ago

Review №29

Rating: 1

The worst McDonalds in El Paso. Everything is horrible. The service is terrible..

Date: a month ago

Review №30

Rating: 4

Date: a month ago

Review №31

Rating: 5

Date: a month ago

Review №32

Rating: 4

Date: 2 months ago

Review №33

Rating: 5

Wonderful for this place

Date: 2 months ago

Review №34

Rating: 2

They have a security guard there that makes it seem like you have a time limit to eat your meal. Fascist-like atmosphere. Food was good. To-go would be better Wheelchair accessibility: Yes indeed

Date: 2 months ago

Review №35

Rating: 5

Date: 2 months ago

Review №36

Rating: 5

To many hobos

Date: 2 months ago

Review №37

Rating: 5

Date: 2 months ago

Review №38

Rating: 5

This place is great. Service was super nice and fast. Place was clean even the rest room. This place is as good as van horns new one.

Date: 2 months ago

Review №39

Rating: 5

Fast service

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 2

I wont feed this to my dog

Date: 2 months ago

Review №42

Rating: 2

Always dirty floors and tables

Date: 2 months ago

Review №43

Rating: 5

All very well. Its just that deliveries take time.

Date: 2 months ago

Review №44

Rating: 4

Date: 2 months ago

Review №45

Rating: 5

The place is a bit crowded but the service was incredibly fast. You just need a code that they give you on the purchase receipt to go to the bathroom!

Date: 2 months ago

Review №46

Rating: 5

Date: 2 months ago

Review №47

Rating: 3

The food was good but the drinks were watery and needs to be re-filtered. The cashier was very nice and respectful but I dont know his name though but overall everything doesnt look too bad just a little of improvement inside.

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 5

Date: 2 months ago

Review №50

Rating: 1

Ordered coffee, man if they cant get that order right I honestly dont know what to say. On the road and cant stop for sugar. They didnt add my sugar on all our coffees so its a big 0 in service. Came back to store to get sugar and let the manager know and she only spoke Spanish, lol. Im not racist , but I just cant understand why the manager cant speak English. How are we to communicate?

Date: 2 months ago

Review №51

Rating: 4

Date: 2 months ago

Review №52

Rating: 5

We were visiting El Paseo stopped here for a quick drive thru run. Absolutely the nices ppl. Food was fresh!! Love Love love!

Date: 2 months ago

Review №53

Rating: 3

For my part, I didnt like the breakfast menu since Im from Puerto Rico and the bread they use in El Paso, Texas is totally different. As for the other lunch and dinner menus, it is more or less the same except that it is much more expensive than here. Kid-friendliness: They offer a childrens menu with a surprise. Wheelchair accessibility: There is parking for people with limitations.

Date: 2 months ago

Review №54

Rating: 5

Date: 2 months ago

Review №55

Rating: 4

Date: 3 months ago

Review №56

Rating: 1

Date: 3 months ago

Review №57

Rating: 5

Date: 3 months ago

Review №58

Rating: 5

Great

Date: 3 months ago

Review №59

Rating: 4

Date: 3 months ago

Review №60

Rating: 4

Date: 3 months ago

Review №61

Rating: 1

Bad service, Rude male morning manager, no unsweetened ice tea, no coffee, and refused service at register. I only had cash. I couldn t do it on kiosk.

Date: 3 months ago

Review №62

Rating: 2

Date: 3 months ago

Review №63

Rating: 2

Only the frappé is pk

Date: 3 months ago

Review №64

Rating: 5

Date: 3 months ago

Review №65

Rating: 5

Date: 3 months ago

Review №66

Rating: 2

Don t usually have any issues but waited 20 mins for a simple coffee. Had to walk out

Date: 3 months ago

Review №67

Rating: 1

Date: 3 months ago

Review №68

Rating: 3

Date: 3 months ago

Review №69

Rating: 5

Date: 3 months ago

Review №70

Rating: 4

Date: 3 months ago

Review №71

Rating: 4

Date: 3 months ago

Review №72

Rating: 5

Date: 3 months ago

Review №73

Rating: 3

Only the mcrib and fries.

Date: 3 months ago

Review №74

Rating: 1

They literally forgot to put the meat on the burgers I bought .... Terrible service, they dont even pay attention to what you are ordering, besides they are more expensive than in other McDonalds, I went today at around 7:30 pm to buy food I paid 20 dollars for 4 hamburgers and some fries and when they delivered them to me I didnt even realize that they had given me just the hamburger bun, they didnt have meat or chicken. When he arrived at my house I realized there was no way I could go back to complain if I live in Juarez!! Lesson for everyone, when you buy your food there, do not hesitate to thoroughly review everything because apparently it is worth it to you and not even the money you spent.

Date: 3 months ago

Review №75

Rating: 5

Date: 3 months ago

Review №76

Rating: 3

Food was good but the tea was horrible. Ended up just throwing it away.

Date: 3 months ago

Review №77

Rating: 5

The cakes are very delicious.

Date: 3 months ago

Review №78

Rating: 5

Very good service

Date: 3 months ago

Review №79

Rating: 5

Date: 3 months ago

Review №80

Rating: 3

Date: 4 months ago

Review №81

Rating: 5

The best coffee!!! Kid-friendliness: Pleasant weather

Date: 4 months ago

Review №82

Rating: 5

Date: 4 months ago

Review №83

Rating: 5

Date: 4 months ago

Review №84

Rating: 1

Date: 4 months ago

Review №85

Rating: 5

Date: 4 months ago

Review №86

Rating: 3

Date: 4 months ago

Review №87

Rating: 3

Date: 4 months ago

Review №88

Rating: 3

Date: 4 months ago

Review №89

Rating: 3

Pasable

Date: 4 months ago

Review №90

Rating: 5

Very good people, excellent service

Date: 4 months ago

Review №91

Rating: 4

Date: 4 months ago

Review №92

Rating: 5

It took a while to get my order in at the drive thru. Cashier couldnt understand me

Date: 4 months ago

Review №93

Rating: 4

Date: 4 months ago

Review №94

Rating: 4

It tastes similar to Taiwan, I forgot to order the waffle burger to try

Date: 4 months ago

Review №95

Rating: 5

Date: 5 months ago

Review №96

Rating: 5

Excellent

Date: 5 months ago

Review №97

Rating: 5

Delicious coffee and Big Mac

Date: 5 months ago

Review №98

Rating: 5

Date: 5 months ago

Review №99

Rating: 5

Date: 5 months ago

Review №100

Rating: 5

Date: 5 months ago

Review №101

Rating: 1

Its very expensive 30 dollars for 3 hamburgers that you lost in your fingers because you just bite your fingers instead of the hamburgers, I wont go again

Date: 5 months ago

Review №102

Rating: 5

Excellent

Date: 5 months ago

Review №103

Rating: 5

Date: 5 months ago

Review №104

Rating: 1

Food always cold not placed right, I did curbside took 37 min for me to call them to tell them Ive been waiting, my fries were cold hard and girl manager was so unprofessional I went in to tell them it was hard cold she said well we can remake you just gonna have to wait again we have so many orders and understaffed ok. I said no I left they forgot my drinks, always forget something and cold food not the first time Parking: Very limited spaces for parking

Date: 5 months ago

Review №105

Rating: 5

Date: 5 months ago

Review №106

Rating: 5

Good service.

Date: 5 months ago

Review №107

Rating: 1

Date: 5 months ago

Review №108

Rating: 4

Date: 5 months ago

Review №109

Rating: 3

Place in central Texas to dine when everything is closed

Date: 5 months ago

Review №110

Rating: 5

Date: 5 months ago

Review №111

Rating: 4

Date: 5 months ago

Review №112

Rating: 5

This is the only McDonalds that I come to where they are always consistent with their service. Their fries are ALWAYS fresh and the customer service is great. The burgers actually look appetizing haha. Great location.

Date: 6 months ago

Review №113

Rating: 5

Love McFish sandwich!!!

Date: 6 months ago

Review №114

Rating: 5

From the moment I stepped into McDonalds, I knew I was in for a treat. The ambiance was inviting, with a clean, well-maintained interior that set the stage for a comfortable dining experience. The staff greeted me with genuine smiles, instantly making me feel welcomed. The menu, an impressive array of classic favorites and innovative new selections, offered something for every palate. I decided to indulge in their signature Big Mac, and the decision did not disappoint. The burger was perfection itself: two juicy beef patties, the special sauce that was both tangy and sweet, crisp lettuce, cheese, pickles, and onions, all sandwiched between a sesame seed bun. Each bite was a harmonious blend of flavors and textures, a reminder of why this iconic burger has stood the test of time. Not to be outdone, the fries were a golden, crispy delight, salted just right and served piping hot. They were the perfect accompaniment to the burger, creating a meal that was deeply satisfying. But what truly set this McDonalds visit apart was the exceptional service. The staff was attentive without being intrusive, ensuring my order was correct and served quickly. Their professionalism and warmth added a personal touch to the meal, making the experience memorable. Moreover, McDonalds commitment to cleanliness and safety was evident throughout my visit. Surfaces were regularly sanitized, and the staff adhered to health guidelines, providing peace of mind in these uncertain times. In conclusion, my visit to McDonalds was nothing short of fantastic. With its combination of delicious food, impeccable service, and a welcoming atmosphere, its no wonder this fast-food giant continues to reign supreme. A well-deserved 10/10!

Date: 6 months ago

Review №115

Rating: 5

Date: 6 months ago

Review №116

Rating: 4

Date: 6 months ago

Review №117

Rating: 3

Date: 6 months ago

Review №118

Rating: 3

Date: 6 months ago

Review №119

Rating: 5

Rich

Date: 6 months ago

Review №120

Rating: 4

I had to buy something to get the code for the restroom but other then that I love it Parking: There is plenty of parking Wheelchair accessibility: There is a ramp for wheelchairs going into the store

Date: 6 months ago

Review №121

Rating: 4

Date: 6 months ago

Review №122

Rating: 5

Date: 6 months ago

Review №123

Rating: 5

Date: 6 months ago

Review №124

Rating: 5

Good service

Date: 6 months ago

Review №125

Rating: 5

Date: 6 months ago

Review №126

Rating: 1

Date: 6 months ago

Review №127

Rating: 1

I ordered a breakfast with a small coffee and a coffee refill, the seller told me that only large coffee had a refill and with the purchase of a breakfast, I bought it and when I asked for a refill he told me that there is no refill, I called the manager but no He listened to me. Terrible service and attitude of the people.

Date: 6 months ago

Review №128

Rating: 5

Its a big mac

Date: 6 months ago

Review №129

Rating: 3

Date: 6 months ago

Review №130

Rating: 5

Date: 7 months ago

Review №131

Rating: 3

Date: 7 months ago

Review №132

Rating: 5

Date: 7 months ago

Review №133

Rating: 4

Very friendly staff

Date: 7 months ago

Review №134

Rating: 5

Date: 7 months ago

Review №135

Rating: 5

Date: 7 months ago

Review №136

Rating: 1

There is discrimination against people, especially if they are immigrants or elderly, whenever I buy coffee they leave it waiting for a long time because I only buy coffee is what I like, its not all of them, its a girl who is angry at immigrants

Date: 7 months ago

Review №137

Rating: 5

Its always an amazing experience, its McDonalds for crying out load. Of course, youre loving it.

Date: 7 months ago

Review №138

Rating: 3

Date: 7 months ago

Review №139

Rating: 2

Date: 7 months ago

Review №140

Rating: 4

Date: 7 months ago

Review №141

Rating: 5

Badababa ba, Im loving it.

Date: 7 months ago

Review №142

Rating: 1

Customer service was bad!! You need a code to use the restroom! And you can t get any refills on your drink even tho we were eating there and the cleaning lady was also rude I had my feet on the chair and probably it wasn t right to have them there but she could have said it in a polite way like hey can you please take your feet off? but no she said Baja tus patas ???? And btw I wasn t the only girl who had them on a chair but she didn t tell the other lady anything.

Date: 7 months ago

Review №143

Rating: 2

Burgers were normal, but the sweet tea wasnt sweet at all. Not what I expected from McDonalds. Friendly staff tho so I didnt harass them after they replaced the first drink. But I wont order sweet tea here again ever. Lowered my rating. This isnt Mexico, if youre calling an order out, say it in english too. Not everyone speaks Spanish. So ignorant

Date: 7 months ago

Review №144

Rating: 4

Dishes that are really heavy in sugar and fat

Date: 7 months ago

Review №145

Rating: 5

Date: 7 months ago

Review №146

Rating: 1

Just finished watt went outside and was told to wait for my ride to pick me up in on the side walk Im not aloud to wait at the store so dumb never happened before this is very stupid u guys r loosing customers for stupid reasons

Date: 7 months ago

Review №147

Rating: 2

Date: 8 months ago

Review №148

Rating: 1

Date: 8 months ago

Review №149

Rating: 5

Date: 8 months ago

Review №150

Rating: 2

Hands down the dirtiest McDonald s I ve ever been in

Date: 8 months ago

Review №151

Rating: 4

Date: 8 months ago

Review №152

Rating: 5

Date: 8 months ago

Review №153

Rating: 5

best quick food stop in the area.

Date: 8 months ago

Review №154

Rating: 1

Worst customer service ever,Not only rude but very Arrogant, Dont understand the attitude its Mc Donalds no seating everyone camps for the wifi Dont waste your time . Food

Date: 8 months ago

Review №155

Rating: 1

If I could give 0 starts I would. Always messing up my order. Rude employees and ugly faced managers. Worst McDonald in El Paso. And they over charge compared to the other McDonald s. I think they re taking advantage of the immigrants downtown.

Date: 8 months ago

Review №156

Rating: 5

Very nice and friendly employees at drive thru

Date: 8 months ago

Review №157

Rating: 5

Date: 8 months ago

Review №158

Rating: 4

Date: 8 months ago

Review №159

Rating: 5

Date: 8 months ago

Review №160

Rating: 4

Date: 8 months ago

Review №161

Rating: 4

Date: 8 months ago

Review №162

Rating: 5

Date: 8 months ago

Review №163

Rating: 5

Beautiful gift from God and man...divine

Date: 8 months ago

Review №164

Rating: 5

Good place to stop for your favorite McDonalds menu items with good service and a clean but sometimes busy atmosphere.

Date: 8 months ago

Review №165

Rating: 4

Rich

Date: 8 months ago

Review №166

Rating: 5

Date: 8 months ago

Review №167

Rating: 5

Place is really good and efficient, timely. The only thing I didnt know was that the bathrooms need a code to enter, and I didnt know that till I finished my meal and threw away the tray with food and my receipt.

Date: 8 months ago

Review №168

Rating: 3

To crowded!

Date: 8 months ago

Review №169

Rating: 5

Date: 8 months ago

Review №170

Rating: 4

It was very clean compared to the last time I was there more than 8 months ago, it just still doesnt seem right to me that because it is in the area it is in, they dont allow refills in drinks. Everything else was very good, fast service and good tasting burgers.

Date: 8 months ago

Review №171

Rating: 3

Date: 9 months ago

Review №172

Rating: 5

Date: 9 months ago

Review №173

Rating: 4

Date: 9 months ago

Review №174

Rating: 4

They gave me the fries raw...

Date: 9 months ago

Review №175

Rating: 5

Date: 9 months ago

Review №176

Rating: 1

Very bad service

Date: 9 months ago

Review №177

Rating: 5

The chicken burgers we ordered were very good.

Date: 9 months ago

Review №178

Rating: 3

Date: 9 months ago

Review №179

Rating: 5

A standard McDonalds service.

Date: 9 months ago

Review №180

Rating: 1

The worst

Date: 9 months ago

Review №181

Rating: 1

Unsanitary place I took my family to eat there and after minutes they became ill with diarrhea and vomiting. Terrible service

Date: 9 months ago

Review №182

Rating: 5

Lacks more attention and courtesy to the customer

Date: 9 months ago

Review №183

Rating: 2

Very dirty place

Date: 9 months ago

Review №184

Rating: 5

It is the best of all

Date: 9 months ago

Review №185

Rating: 1

I came to eat with my family at almost 4pm and it was starting to rain, so no sun out, we wanted to put the blinds up to see the rain and an employee said we couldnt. She didnt explain but she was very rude. I will not be coming back.

Date: 9 months ago

Review №186

Rating: 5

All very satisfied

Date: 9 months ago

Review №187

Rating: 4

Date: 9 months ago

Review №188

Rating: 4

Date: 9 months ago

Review №189

Rating: 5

Date: 9 months ago

Review №190

Rating: 5

Date: 9 months ago

Review №191

Rating: 4

Dirtiest Mc Donalds Ive ever eaten at and Im 48

Date: 9 months ago

Review №192

Rating: 5

Date: 9 months ago

Review №193

Rating: 4

Clean and safe, its already better

Date: 9 months ago

Review №194

Rating: 3

They didnt have soda, nor snow that the machine didnt work

Date: 9 months ago

Review №195

Rating: 5

Date: 9 months ago

Review №196

Rating: 5

Date: 9 months ago

Review №197

Rating: 5

Date: 9 months ago

Review №198

Rating: 5

Very delicious burgers mmmmm

Date: 10 months ago

Review №199

Rating: 4

Date: 10 months ago

Review №200

Rating: 4

Date: 10 months ago