About the Company
rating: 4.1
D’Enchanted Ballroom located in El Paso is the ideal venue for your next special event. We offer a variety of packages that include all the amenities you could possibly need for your special day. Our goal is to make your dream day a reality at an affordable price without compromising quality or service. So, on behalf of the owners and staff we welcome you and hope to have the pleasure of hosting your special event at D’Enchanted Ballroom where all your events have a storybook ending.
Categories
- Event venue
- Banquet hall
- Conference center
- Convention center
- Dance hall
- Party planner
- Wedding venue
Contact Information
Phone: +1 915-873-3564
Address: 10870 Pellicano Dr, El Paso, TX 79935, United States
Photos
Reviews
Review №1
Rating: 5
Date: 4 days ago
Review №2
Rating: 1
My daughter just had her quinceañera, oh my. Everything was going very well until I found out that the owner was very rude to my people, but he never approached me or my husband (with my husband only once). He did not want to give a glass of water to the people who brought the food and scolded a 3-year-old girl for playing with a plastic fork while her father was taking care of her. And he also made fun of the DJ I brought for having different equipment than him (twice). But those who cleaned the room were very kind to us.
Date: a week ago
Review №3
Rating: 1
First and foremost, the management was incredibly rude. The restrooms were also in terrible condition they were dirty and clearly hadn t been cleaned properly. To top it off, the sodas were watered down to the point that they were barely drinkable. Overall, I wouldn t recommend this place to anyone. With rude staff, unclean facilities, and poor-quality beverages.
Date: a week ago
Review №4
Rating: 1
I recently visited this stunning venue, which truly offers a beautiful atmosphere. However, I was disappointed by the rudeness of the staff, which detracted from the experience. While the setting is perfect for events, I believe addressing the customer service would ultimately enhance the overall experience. I hope to see improvements in this area in the future.
Date: a week ago
Review №5
Rating: 2
This place was so pretty but the staff was not great. Day one they were nice offering things left and right and if they are not in the contact they won t give them to you. Make sure you ask a lot of questions as they can be rude and get away with things. They only do reception for 1 hour, I had a lot of food left and they didn t want to keep serving although it was barely 8. The dj did not follow the events as I wanted and was very rude to the courts when requesting music. He played what he wanted. The serves were literally taking plates and cups from people s hands so rude. Would not book again.
Date: a month ago
Review №6
Rating: 1
It was OK until they started packing every thing 2 hours before the end of the party and until i saw the bartender wasted from my 250 dollar tequila bottle , and then they said that everything was gone. Also Theyll keep all personal items left by accident at the tables. Not so honest people .....
Date: 3 months ago
Review №7
Rating: 5
Photographer was awesome very professional ,focused on the details,nice and he did an excellent job -The cake and food were very good in my daughter quince:).
Date: 3 months ago
Review №8
Rating: 1
They use drugs and the drinks are too strong, if you rent this place just make sure they serve the drinks well
Date: 4 months ago
Review №9
Rating: 5
Had my moms 73 bday celebration yesterday, everything was amazing!
Date: 4 months ago
Review №10
Rating: 5
Fabulous party hall so nicely decorated!
Date: 5 months ago
Review №11
Rating: 1
Decour was good Food was below wedding standards Soda all night was watered down with ice The alcohol we provided was awfully made a lot of pure display furniture Poor management and unsaviory social interactions with the owners staff was completely unsocial, congrats to my aunt for decorating It, no snacks/expensive ahh chips ad popcorn Edit: forgot to mention guest expectancy was not met, we bought extra plates and still, food ran out people were not served???
Date: 6 months ago
Review №12
Rating: 1
Date: 6 months ago
Review №13
Rating: 5
Date: 7 months ago
Review №14
Rating: 5
Great experience!!! Beautifully decorated tables and stage! Hosts were very attentive and courteous. We danced all night and had lots of fun.
Date: 8 months ago
Review №15
Rating: 5
Very Pretty Hall for any occasion! With My Girlfriend celebrated Her Nieces Baby Shower! Catered by A Taco restaurant [delicious] & fresh Fruit drinks.
Date: 9 months ago
Review №16
Rating: 5
Dance with live band. Everyone here is celebrating! Plenty of seating, clean decorated tables and a large dance floor.
Date: 9 months ago
Review №17
Rating: 5
Date: 10 months ago
Review №18
Rating: 5
A place to have a great time dancing! Live band on Sundays from 4:30 to 8:30. Take your own drinks and food if you like. Very family oriented. Totally recommended!
Date: 10 months ago
Review №19
Rating: 4
Nice place for eventos, recomended.
Date: 11 months ago
Review №20
Rating: 5
We had my daughters quinceañera here and everything was amazing. The food and the cake were delicious. The staff was super attentive and get professional and friendly. From day one there was always great communication with us as to what to expect next. Her pictures came out beautiful and she loved her how the event turned out. We were very satisfied with the entire event and staff. From the wait start to the security guard, highly recommend them for your next event. I highly recommend the king package. Thats what we got and it was worth every penny. Thank you to you and your family and staff David, for making this a day filled with amazing memories.
Date: a year ago
Review №21
Rating: 1
Date: a year ago
Review №22
Rating: 1
Bad service and the owner is a liar
Date: a year ago
Review №23
Rating: 1
Date: a year ago
Review №24
Rating: 1
Date: a year ago
Review №25
Rating: 5
Extremely pleasant service and attention from the owners, always with an incredible attitude that everything turns out 100%, I highly recommend it!
Date: a year ago
Review №26
Rating: 5
Wowwww. Splendid place to spend Sunday afternoons dancing in the evenings (from 4 to 9 pm). Very elegant, clean, pleasant place, with good weather, beautiful decoration. Music of different genres live, very good. The people are mostly elderly, always very well presented, very well dressed. Very good environment, very healthy. They allow you to bring your own drinks and snacks or food, however, there are drinks for sale on site, as well as snacks for sale at a very good price. HIGHLY RECOMMENDED THIS PLACE.
Date: a year ago
Review №27
Rating: 5
This dance hall is very clean and organized. Music system is good and dance area is big. Had a great time.
Date: a year ago
Review №28
Rating: 5
Loved have my daughters quince! Everything was perfect for our event. Owner is great!
Date: a year ago
Review №29
Rating: 4
Very nice and pleasant living room. Just a detail. That the parking lot is small.
Date: a year ago
Review №30
Rating: 4
Date: a year ago
Review №31
Rating: 5
Date: a year ago
Review №32
Rating: 5
Date: a year ago
Review №33
Rating: 5
Date: a year ago
Review №34
Rating: 5
They dance well, live music, very happy, I spend it there
Date: a year ago
Review №35
Rating: 5
Very cool, the atmosphere, the music, very nice, I recommend it.
Date: a year ago
Review №36
Rating: 5
Beautiful place. Everything was nice and clean.
Date: a year ago
Review №37
Rating: 3
Date: a year ago
Review №38
Rating: 4
Very soft atmosphere, music to dance non-stop, especially very good late hours...
Date: a year ago
Review №39
Rating: 5
Professional staff and very clean
Date: a year ago
Review №40
Rating: 5
Date: a year ago
Review №41
Rating: 5
One of the best lighting in town. Owners will hard to ensure your celebration goes amazing.
Date: a year ago
Review №42
Rating: 3
Date: a year ago
Review №43
Rating: 5
Date: a year ago
Review №44
Rating: 4
Very good atmosphere
Date: a year ago
Review №45
Rating: 5
Best place for Sundays tardeada. Awesome music
Date: a year ago
Review №46
Rating: 4
Very nice
Date: a year ago
Review №47
Rating: 5
We came to celebrate a Quinceanera here and as we entered the doors the decorations just blew us away. As we looked around we saw pillars beautifully disguised. The chandeliers were amazing. The ball room was on the smaller size) to places Ive been to but it made up for it in style. The DJ booth was behind a hidden wall. The catering service was on point. There was a dressing room so my niece could change to preform a dance routine. Needless to say,we had a very good time, because we ended up dancing the nightaway... Im thinking of having my daughters birthday there.
Date: a year ago
Review №48
Rating: 1
This place is very elegantly decorated and its a nice venue for a large event but get everything in writing. *We were told a keg and cake were included but then it wasnt *They will try to dictate your event itinerary to match their staff working hours *Table settings are set ONLY for food purchased with their own catering. No photos or tasting offered. *$10 fee for each bottle you plan to bring into building *You pay for all the alcohol drinks at the bar *DJ was nowhere to be found when I need to play a specific song. They will not lend you their equipment or microphone for other musicians. *Beware if your food, drinks and cake is being taken to the back of the bar.....it will disappear. (We took our left over food and cake in time!) We lost our 2 trays of biscochos. :-( *DEnchanted Ballroom will start cleaning up tables at exactly the time it ends just to keep in mind. Recommendation: Save your money and uncertainty by outsourcing your photos/video, music, cake, food and alcohol beverages. The decision to outsource everything was not received well for DEnchanted Ballroom, but then again its not their party! :-| Some tips: 1. Venue Rates - Friday rates 7pm-10pm are better than Saturday 2. Get everything in writing so there are no misunderstandings 3. Be clear about your itinerary and each hour
Date: a year ago
Review №49
Rating: 1
The people who run the bar are very bad, it is very unpleasant to see bad faces.
Date: a year ago
Review №50
Rating: 5
Its a great ballroom.
Date: a year ago
Review №51
Rating: 3
3.5 star. The hall was super hot & either ac wasnt working or wasnt turned on. With lots of people inside, means lots of body heat. Lights plays a big part as well.
Date: a year ago
Review №52
Rating: 4
Date: a year ago
Review №53
Rating: 5
I like the afternoons a lot
Date: a year ago
Review №54
Rating: 1
Very rude service and food portion was very small..some of our guest did not even receive a piece of cake when it was a 4 tier cake. We were told the cake had finished but I have claims from multiple people who saw the staff take the full bottom tier to the back at the end of the party. We had also brought our own champagne bottles to pass out for the toast but couldn t not because we were told they would charge us $10 a bottle to open and pour for us. This place was very shady and scammed my family big time. I m not local but if I was and would ve been with them when they were looking for halls I would ve told them to stay the hell away from this one. Beware..
Date: 2 years ago
Review №55
Rating: 1
Made an appointment for 2:20 took them over 45min to get us into a room. Keep in mind it was not and still is not busy. It is now. 3:40 and we still havent even seen the doctor.
Date: 2 years ago
Review №56
Rating: 5
Date: 2 years ago
Review №57
Rating: 4
Very Friendly Staff, very much enjoyed the event lots of Food, Music, and Spirits.
Date: 2 years ago
Review №58
Rating: 5
Date: 2 years ago
Review №59
Rating: 5
Date: 2 years ago
Review №60
Rating: 5
Date: 2 years ago
Review №61
Rating: 5
Date: 2 years ago
Review №62
Rating: 5
Date: 2 years ago
Review №63
Rating: 5
Date: 2 years ago
Review №64
Rating: 4
Good music, good people, nice place.
Date: 2 years ago
Review №65
Rating: 5
Date: 2 years ago
Review №66
Rating: 5
Date: 2 years ago
Review №67
Rating: 5
Date: 2 years ago
Review №68
Rating: 1
The service was terrible
Date: 2 years ago
Review №69
Rating: 4
Very nice place
Date: 2 years ago
Review №70
Rating: 5
Very beautiful and clean...and so many places inside to take selfies
Date: 2 years ago
Review №71
Rating: 5
Date: 2 years ago
Review №72
Rating: 4
Date: 2 years ago
Review №73
Rating: 1
Date: 2 years ago
Review №74
Rating: 2
THE WORSE HALL Dj.suck very out of date was not ready for the brides entry and soround sound sucks...Not recommend this hall
Date: 3 years ago
Review №75
Rating: 5
We are all like family enjoying : music dancing and more . Sunday 19 the. Is going to be a night of Mexican celebration. Drs in youre Mex. Dresses.
Date: 3 years ago
Review №76
Rating: 4
Great music!!
Date: 3 years ago
Review №77
Rating: 5
Great atmosphere and great music!!
Date: 3 years ago
Review №78
Rating: 4
The only thing that need to work on is the DJ. He wasnt ready with the appropriate music atleast three times, he wasnt ready for the brindis, they had to go look for him. And some of the music he had was old music. Some was outdated.
Date: 3 years ago
Review №79
Rating: 5
Date: 3 years ago
Review №80
Rating: 5
Date: 3 years ago
Review №81
Rating: 5
Date: 3 years ago
Review №82
Rating: 5
I recently hosted a party at D enchanted ballroom and had a great experience!The service,environment,and Dj was excellent.This ballroom fits all your needs and is great for and kind of celebration.
Date: 3 years ago
Review №83
Rating: 5
Beautiful ballroom. Except for trouble with the sound system.
Date: 3 years ago
Review №84
Rating: 5
Date: 3 years ago
Review №85
Rating: 5
Service and setup was great
Date: 3 years ago
Review №86
Rating: 5
Date: 3 years ago
Review №87
Rating: 2
Rude management.. dont allow adequate time for set up... question you and treat you like criminal for using sink.. will never rent her again or recommend...
Date: 3 years ago
Review №88
Rating: 1
Staff is very rude and confrontational. They argued with the bride and groom about the alcohol they paid for that was on their contract. He made the groom go get his contract to prove that he paid for a keg of beer. Instead of going to check the contract himself. Very unprofessional.
Date: 3 years ago
Review №89
Rating: 5
Amazing atmosphere!!! People are nice and friendly with an awesome dance floor. The Sunday band plays great mix spanish music... Also its a BYOB ballroom so not expensive if planned correctly...
Date: 4 years ago
Review №90
Rating: 5
Date: 4 years ago
Review №91
Rating: 5
Date: 4 years ago
Review №92
Rating: 5
We go there every New Years Eve. Awesome!
Date: 4 years ago
Review №93
Rating: 5
Excellent, we really loved it!!
Date: 4 years ago
Review №94
Rating: 5
Date: 4 years ago
Review №95
Rating: 5
Date: 4 years ago
Review №96
Rating: 5
Date: 4 years ago
Review №97
Rating: 5
Date: 4 years ago
Review №98
Rating: 4
Date: 4 years ago
Review №99
Rating: 5
Date: 4 years ago
Review №100
Rating: 5
Date: 4 years ago
Review №101
Rating: 5
Date: 4 years ago
Review №102
Rating: 4
Date: 4 years ago
Review №103
Rating: 5
Beautiful
Date: 4 years ago
Review №104
Rating: 4
Date: 4 years ago
Review №105
Rating: 5
This party Hall is very nice. I really like it.
Date: 4 years ago
Review №106
Rating: 3
Place is pretty & clean. Service is good. Did not like that they charge for beer during reception. DID NOT LIKE THE DJ old music for a quince does not work well. Should cater to kids. Learn whats in.
Date: 4 years ago
Review №107
Rating: 5
Date: 4 years ago
Review №108
Rating: 4
Nice place
Date: 4 years ago
Review №109
Rating: 5
Love it!
Date: 4 years ago
Review №110
Rating: 5
Date: 4 years ago
Review №111
Rating: 4
Nice place
Date: 4 years ago
Review №112
Rating: 5
Date: 4 years ago
Review №113
Rating: 2
Could be nicer
Date: 5 years ago
Review №114
Rating: 1
Date: 5 years ago
Review №115
Rating: 5
Date: 5 years ago
Review №116
Rating: 5
Date: 5 years ago
Review №117
Rating: 5
Date: 5 years ago
Review №118
Rating: 5
Date: 5 years ago
Review №119
Rating: 3
The hall was very nice, but my friends and I (who were part of the court) were having a conversation in the VIP room, because there wasn t music that we wanted to dance to, and then the owner comes into the room yelling at us about how we should be out there instead of being in the room which upset me because we were all just relaxing, and isn t what VIP room is for?
Date: 5 years ago
Review №120
Rating: 3
Date: 5 years ago
Review №121
Rating: 5
Date: 5 years ago
Review №122
Rating: 4
Date: 5 years ago
Review №123
Rating: 4
Date: 5 years ago
Review №124
Rating: 4
Date: 5 years ago
Review №125
Rating: 5
Great, very good atmosphere, extraordinary music and the members delight us with their music. Employees and Management very good treatment, a wonderful evening
Date: 5 years ago
Review №126
Rating: 3
Date: 5 years ago
Review №127
Rating: 4
Definitely recommended for any reception. Veey nice and versatile facility
Date: 5 years ago
Review №128
Rating: 5
Very elegant hall, nice and big to dance the night away.
Date: 5 years ago
Review №129
Rating: 5
Date: 5 years ago
Review №130
Rating: 5
Date: 5 years ago
Review №131
Rating: 1
Pessimistic service, they changed owners. I went to an event in December and it was super cold and the owner didnt want to turn on the heating and DJ music was super old-fashioned.
Date: 5 years ago
Review №132
Rating: 1
I was invited to an event there and I thought the place was nice, but the service was terrible. The owner did not want to turn on the heating and all of us guests were very cold, in addition to the ladies who served the food and soft drinks, very rude and talking on the cell phone instead of serving the guests. I DO NOT recommend it at all. Look for better places.
Date: 5 years ago
Review №133
Rating: 3
Nice
Date: 5 years ago
Review №134
Rating: 5
Date: 5 years ago
Review №135
Rating: 4
Date: 5 years ago
Review №136
Rating: 5
Date: 5 years ago
Review №137
Rating: 5
It is a room where you can enjoy a Sunday with friends, who make you feel like you are with family, they are beautiful people!
Date: 6 years ago
Review №138
Rating: 3
Date: 6 years ago
Review №139
Rating: 5
Date: 6 years ago
Review №140
Rating: 5
Very nice atmosphere.
Date: 6 years ago
Review №141
Rating: 5
Date: 6 years ago
Review №142
Rating: 3
Date: 6 years ago
Review №143
Rating: 5
Very nice music very good
Date: 6 years ago
Review №144
Rating: 2
A very bad sound Terrible
Date: 6 years ago
Review №145
Rating: 5
Date: 6 years ago
Review №146
Rating: 5
Date: 6 years ago
Review №147
Rating: 5
Excellent service, very affordable prices... widely recommended.
Date: 6 years ago
Review №148
Rating: 5
One of the best places I have attended
Date: 6 years ago
Review №149
Rating: 5
EXCELLENT SERVICE AND FIRST ATTENTION! 100% RECOMMENDED
Date: 6 years ago
Review №150
Rating: 5
Great venue good people
Date: 6 years ago