Red Lobster

Review №1

Rating: 4

Date: 6 hours ago

Review №2

Rating: 5

Date: 3 days ago

Review №3

Rating: 3

I m so disappointed with our dinner tonight at Red Lobster. To start off with they didn t have ANY lobster, no cheesecake, no crab Alfredo (discontinued) , no certain common drinks, the waitress seemed to not know the menu to well. My husband got so upset we almost just left but he just settled on a salad. I had the shrimp Alfredo with a side of crab legs. The shrimp were flavorless and rubbery. The crab was ok still kinda flavorless. We should have known something was up when we noticed they were only a couple of cars in the parking lot when just next door, Olive Garden and Texas Roadhouse were packed. It really does break my heart to write this because I grew up with Red Lobster and always loved to eat at any Red Lobster. Something has definitely changed with them, and sadly not for the better. And for the cherry on top, they have raised the prices on everything. On a positive, the restaurant itself is beautiful and very clean, except for the empty lobster tank. This was on a Sunday evening. I believe all these issues land on the management. I have lots of food and restaurant experience and can t make sense of why you would be out of so many things. It s a great location!

Date: 4 days ago

Review №4

Rating: 1

I don t ever turn down shrimp but in this case, it tasted like imitation shrimp. You ve changed your food and quality. Red Lobster has been a family event since you opened in North Richland Hills over 50 years ago. I took my daughter for her birthday celebration and we couldn t eat anything. The waiter asked if we wanted to go boxes and we said no, the food is inedible. He then brought our check and didn t even ask if we wanted to speak to the manager or ask if he could bring us something else.

Date: 5 days ago

Review №5

Rating: 5

Very generous lunch portion on Sailors platter. It was delicious and priced economically. Im glad they are making a comeback.

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 1

Well went to this location in denton tx. This visit was not a good trip. I had asked for a waiter we had little over a month ago and he is no longer there. They gave us another waiter and his name was David and I think he was overwhelmed with 6 adults and no kids and couldnt keep up. Girlfriend asked for her salad dressing on the side and he or the kitchen messed up and drowned the salad with dressing. Asked for baked potatoe with everything on the side and they messed that up. I ordered fish and chips. My baked potato was as small as the middle of your palm Girlfriend steak was even smaller. What a joke this place was today or actually the waiter was a joke want ever have that waiter again period

Date: a week ago

Review №8

Rating: 4

Date: a week ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 4

This recent meal was one of the best Ive had here. Normally Id rate their food a 3+, but todays was exceptional. We split the Ultimate Feast, chose two lobster tails and two shrimp meals, with a baked potato and coleslaw - for $40! A really great value.

Date: 2 weeks ago

Review №11

Rating: 2

I love Red Lobster, but this location isnt the best... I waited about 15 minutes before a host came up to greet, and then it took another 10 minutes before me and my friend were seated because every table was dirty and the hostess and busser were just giggling and walking around. Our server was great, and the food was good, but the atmosphere and service was really bad..

Date: 3 weeks ago

Review №12

Rating: 5

Date: 3 weeks ago

Review №13

Rating: 5

Enjoyed endless shrimp and sea scallops.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 5

Great place to eat! Waitress was fantastic!

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Jordan was a wonderful server and had so much patience with my kids. The food was delicious as well.

Date: a month ago

Review №18

Rating: 4

Date: a month ago

Review №19

Rating: 5

Our waiters name was Jon. He was great! He was attentive yet not disruptive of our date. Very courteous. Hed walk up and make sure we werent talking or eating before asking a question. ( Most places wait until you have food in your mouth to ask a question lol) Anyways, the food was incredible! Crab legs and mushrooms were the best!

Date: a month ago

Review №20

Rating: 1

Red Lobster deserves to go bankrupt with the tiny frozen, undercooked lobsters you re serving. Sorry shareholders, your greed killed a once thriving restaurant with tiny portions and low quality ingredients. Prices go up, quality goes down. Now we re speaking with our wallets and you will cease to exist soon.

Date: a month ago

Review №21

Rating: 3

Was barely any one in there but the food was alright a little over priced but experience was good. There with family and our waitress upsold and knew the specials.

Date: a month ago

Review №22

Rating: 3

Unless you were the type of person that is cold all the time DO NOT go to this restaurant. It is hot, hot hot. The AC is either not on or broken and the wait staff has no idea which.

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 3

SERVER WAS OK, DID EVERYTHING REQUIRED, But food was not good. Ordered crab, and they were so soft couldnt even crack them, spent most meal using knife and fork to clear meat.

Date: 2 months ago

Review №25

Rating: 4

Still has good food. Service was off the day we went. We saw our waiter 3 times including paying the bill. Food : 5/5

Date: 2 months ago

Review №26

Rating: 4

Date: 2 months ago

Review №27

Rating: 4

Date: 2 months ago

Review №28

Rating: 1

Arrived at the restaurant at 8:25pm and waited around to get seated even though there was no one there and no host at the host stand. After finally being seated we waited for our server to come take our order which we already knew what we wanted (Monday endless shrimp special). She comes to take our order and we inform her that we already know what we want and proceed to tell her our endless shrimp order she then proceeds to tell us she doesn t recommend doing that because they ve already done last call at 8:45pm and that they close in 20 minutes. Which makes no sense because if you already did last call at that time there should be 15 minutes left we proceed to take our phone out and check the time and it s 8:38pm she then says she has to check with her manager about when last call is because they close in 20 minutes. It was clear to us that they did not want our business since she repeatedly mentioned they close in 20 minutes and even though we had our order ready right when we sat down she recommends we don t get what we want since they close in 20 minutes and also lies about last call. For a business that is already struggling and us being in the door before closing it really seems like they don t want our business or care for it. We ended up just leaving after being told not to get what we came for and also lied to.

Date: 2 months ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 5

Date: 2 months ago

Review №31

Rating: 1

Went early to get my pick up to sit and have a beer while i waited didnt get talked to till about 6 minutes in for a guy to come out and tell me 7-10 minutes to go by for a girl to come out followed by the dude with my food so obviously no longer needed the beer wanted walk back to the hotel and eat my food fresh so now im waiting another 6-7 minutes for them to take it off the bill

Date: 3 months ago

Review №32

Rating: 5

Our waiter Jordan was the best. Denton TX location. Melinda Food

Date: 3 months ago

Review №33

Rating: 1

Horrible food, how does this place stay in business? Surf and turf was a 7 oz sirloin which was flavorless. Fried shrimp was ok then the sides, potato eas extra small and I would guess the broccoli has been cooking since yesterday as soft mushy and flavorless as it was.

Date: 3 months ago

Review №34

Rating: 1

Date: 3 months ago

Review №35

Rating: 3

Food was good. AC was broke and wasnt told until we asked to turn AC down, and had already ordered and received appetizers Wheelchair accessibility: Not good with where they first set us but was moved to better accommodate

Date: 3 months ago

Review №36

Rating: 3

Date: 3 months ago

Review №37

Rating: 5

Got the lunch special this time. Very good and filling.

Date: 3 months ago

Review №38

Rating: 4

Date: 3 months ago

Review №39

Rating: 1

Worst experience I ever had went in had to wait 15 minutes for the waitress no AC ordered lobster duo for my son One was overcooked and told him about it and they asked me what do I want them to do about it so yeah its about the worst experience

Date: 3 months ago

Review №40

Rating: 5

I love this place! Great food, drinks and atmosphere!

Date: 3 months ago

Review №41

Rating: 5

Date: 3 months ago

Review №42

Rating: 4

Date: 3 months ago

Review №43

Rating: 5

Visiting from Wisconsin and had a very pleasant night. Parking: Lots of parking Food : 5/5 |

Date: 3 months ago

Review №44

Rating: 4

Food has been great last several visits, the restaurant itself looks the same as they all did 30 years ago. Service is always below par, last visit I watched a manager stand in the way of a server holding a tray of drinks until the server moved to the side so he could pass. We continue to go due to food. Parking: Lots of parking in front, side and back Kid-friendliness: Regular ole restaurant where kids are welcome

Date: 3 months ago

Review №45

Rating: 5

It was just great for the price. Lobster was great. Service great.

Date: 4 months ago

Review №46

Rating: 5

The food was great as always. The server was really good. We had the lobster and steak.

Date: 4 months ago

Review №47

Rating: 5

Its been my favorite place to go ever since I was a kid. Love this place!!!! Awesome food and service! Kudos to Larry the lobster

Date: 4 months ago

Review №48

Rating: 3

The food is really small. I use to go alot back in 1998 and was great food

Date: 4 months ago

Review №49

Rating: 4

Great service. Everyones food was great except mine. Everyone else had shrimp, lobster, and bay scallops, I had the fish and chips. The fish was like a piece of shoe leather and the fries had vinegar on them. Very disappointed.

Date: 4 months ago

Review №50

Rating: 4

Great good, excellent service. Great place to go for lobster.

Date: 4 months ago

Review №51

Rating: 3

Appetizer comes before the meal not at the same time. Too many little gnats flying around the place

Date: 4 months ago

Review №52

Rating: 5

Great Food I hope you don t leave us after lease

Date: 4 months ago

Review №53

Rating: 5

Date: 4 months ago

Review №54

Rating: 5

Date: 4 months ago

Review №55

Rating: 5

We ate at the Denton location and the food and service were great. We didnt get our servers name but he was an older, african american man and we ate there on a Thursday around 1:00PM.

Date: 4 months ago

Review №56

Rating: 5

We havent been in over 20 years! We took our two teen daughters for Mothers Day because I was craving those biscuits! Amazing!

Date: 4 months ago

Review №57

Rating: 5

Date: 4 months ago

Review №58

Rating: 1

Small bother and food was not that goo Wheelchair accessibility: Limited parking Food : 1/5 |

Date: 5 months ago

Review №59

Rating: 5

Daughter and I went around 230 so no crowd. Our waiter David was so attentive with excellent service.

Date: 5 months ago

Review №60

Rating: 4

I think this chain has lost its wits.. when I was a kid I could remember this chain been highly sought after now it seems overrated. Not that the food or service is bad, its just a little dated..

Date: 5 months ago

Review №61

Rating: 5

Shanlyah was great

Date: 5 months ago

Review №62

Rating: 3

Food has gotten to expensive

Date: 5 months ago

Review №63

Rating: 5

Date: 6 months ago

Review №64

Rating: 1

Dez provided excellent service! Shrimp bowl was average. But the music coming from the kitchen ruined my experience. Listening to two different musics between kitchen and dinning room mixed with kitchen noise for an hour was exhausting. Table 41 is 3 booths from Kitchen entrance. Request a table far from the kitchen entrance to ensure a peaceful meal.

Date: 6 months ago

Review №65

Rating: 1

Went there to the Denton Tx location on Good Friday , never got to be seated. Asked bar tender to contact host waited 5 min. While waiting looked in the dining area 3 tables only occupied. When he arrived we were never greeted he straightened his area before picking up a menu, by this time Iam out of control. Wanted to speak to the manager . He came never was acknowledged but he informed me the host was cleaning in the back and asked if we wanted to be seated or not . We left

Date: 6 months ago

Review №66

Rating: 1

Went to the denton location. Had the Admiral platter. The fried fish was over cooked and dry. Baked potato very small. The fish and chips were edible. Small portion of fries. The appetizer was brought out the same time as the meal . And we waited for nearly 20 minutes to get our drink order. It was 4 pm, there was only tops 20 customers. Waiter David was nice. But he was busy cleaning tables most of the time than tending to us the customer. Never refilled the water or asked if we wanted another beer. But main complaint the fish was dry and over cooked. Won t be going back.

Date: 6 months ago

Review №67

Rating: 4

No senior discounts!

Date: 6 months ago

Review №68

Rating: 5

Our waitress was great!

Date: 6 months ago

Review №69

Rating: 4

Food was good, service was great.

Date: 6 months ago

Review №70

Rating: 2

Date: 6 months ago

Review №71

Rating: 3

I havent been to a red lobster in a long time. This was a reminder why, the place was understaffed to the extreme. Most tables were empty because they had no waiters. When we finally did get day service was very slow and even the stupid machine at the table didnt work to pay. The food was average but the service was horrible. I dont blame the waitress, I blame the company for understaffing. This was just a reminder why I dont go here. Edit: They made it right and we have been back. The service was much better!

Date: 6 months ago

Review №72

Rating: 5

Date: 6 months ago

Review №73

Rating: 5

Date: 6 months ago

Review №74

Rating: 5

We had a great experience! The new dragon calamari is so good! Our server was great, the food was excellent, and the Jared the manager was friendly and made sure our experience was fantastic. We will be back.

Date: 6 months ago

Review №75

Rating: 3

My all you can eat shrimp dinner was good. The vinegar shrimp were the best , but my wifes $50 dinner sucked . The lobster was way overcooked and was rubbery when trying to eat it . The cook sucked today. She had 2 lobster tails cooked 2 different ways and were unbeatable. BUT the manager Jared was super understanding and were nice and made want to give this place maybe another chance later . My sons Mac & Cheese with bacon was good . Our waitress tho was not good . She was polite but her lotion or perfume was overwhelming and so strong could knock ur nose to another place. Plus her wording approach was unpleasant. Parking: Lots of room to park Wheelchair accessibility: Very well acceptable

Date: 6 months ago

Review №76

Rating: 3

Do you pay for what you get? Sorry, No. I know seafood is expensive. But, the quantity and quality of the dishes are nowhere near great. The shrimps are small, which means the bites lack little flavor. The dish I pay $20 for at Red Lobster could be done at home for $5. The service was also lacking on this visit. The waitress didnt inform us of the pricing differences in substituting. This cost us plus $20. We do appreciate the manager adjusting our bill. The atmosphere is perfect for a quiet venue.

Date: 6 months ago

Review №77

Rating: 3

They were out of crab legs by 7 p.m. out of different shrimp, no iced tea

Date: 7 months ago

Review №78

Rating: 4

Date: 7 months ago

Review №79

Rating: 1

So my husband and I went to a Red Lobster last night with our grandkids. When we got seated to our table we waited for 20 minutes for our waitress to come to our table. She finally came and got our drink orders and then it was another 10 minutes before we got our drinks while she was taking 2 other tables order for there food. Finally we get or drinks and she proceeds to go help another waitress with her table without getting our order. Finally she comes and takes or order. So when we get our appetizer and bread she didnt bring us any plates for the appetizer and I had to eat it out of a bowl. Finally the food comes and we eat and not once did she come check on us till we were done with our meal and even then it takes her another 20 minutes to bring us boxes and the check. So needless to say we had a terrible waitress named Denise and I dont know if I will ever be back.

Date: 7 months ago

Review №80

Rating: 4

Date: 7 months ago

Review №81

Rating: 2

Sitting down to dinner at 5:30. Its early and not busy. We say we need 4 and a highchair, host tries to sit us at the bar. The booth we were given was tight and uncomfortable. It wasnt until we tried to place our order that we were told the restaurant is out of crab legs, sirloin, and popcorn shrimp. Service was slow. Our drinks went empty and we had to ask for refills, which were spilled as they were placed on the table. Hot plate put in front of my 2 year old. No one checked on us after our food was delivered. Worst experience Ive had at this location.

Date: 7 months ago

Review №82

Rating: 5

Date: 7 months ago

Review №83

Rating: 4

Date: 7 months ago

Review №84

Rating: 1

Service was extremely slow. Our meals came out in batches, but only after we said something. The shrimp was over cooked and rubbery. The flatware and dishes were spotty and dirty. Will not go back to this Red Lobster!

Date: 7 months ago

Review №85

Rating: 5

Food was amazing as always! Shout-out to our server Caleb for being quick to get us served.

Date: 7 months ago

Review №86

Rating: 1

Not what it used to be. Food was dismal at best

Date: 7 months ago

Review №87

Rating: 4

Date: 7 months ago

Review №88

Rating: 5

Jordan gave some of the best service I ve gotten in a long time! Definitely needed some recognition. Happy Valentine s Day!

Date: 7 months ago

Review №89

Rating: 4

Food, as always, was Great!!! The server, which I will not share his name, was pleasant to a point and professional but didnt do his job well as we believed he could have done!!!!! We brought our father, who was celebrating his 91st birthday. My wife talked to the staff and waiter before we actually sat down at our table for dinner. She advised about his birthday, and it was understood that they would recognize him and sing the Happy Birthday song. Well..... after dinner was completed..... the server came up to the table and said he had learned that someone in our party was celebrating a birthday. Then he sat the complimentary ice cream down onto the table and left. Just minutes before he did that, a table in the same section had somebody celebrating their birthday and a group of employees sang Happy Birthday to them. On top of this, our father just so happened to be wearing his Veteran baseball cap showing he was a Veteran of the following wars......World War II, Korean War, and Vietnam War. Needless to say..... he was somewhat disappointed. I hope that this doesnt ever happen to another senior citizen... which so happens to be a US Military War hero!!!! For shame Red Lobster. All this responsibility falls onto the server and the manager-which was not on site during that shift!!!!

Date: 7 months ago

Review №90

Rating: 5

The food was hot and good. The sea salt vinegar shrimp was darn good. yall need to try it

Date: 7 months ago

Review №91

Rating: 5

We go here once a month and it has become a favorite for my oldest son. He can eat all the shrimp he wants for $25 and it gives him a variety. The drinks arent to strong for what you pay. The staff is always friendly and willing to help.

Date: 7 months ago

Review №92

Rating: 5

Our waitstaff, Desi, gave us excellent service and exceeded our expectations. My gluten free order was perfect and with elderly friends the patience was much appreciated. Love the allergy notebook/menu- shows that Red Lobster really cares about their customers. Dietary restrictions: Happy to see gluten free options clearly stated in the customer allergy menu/notebook

Date: 8 months ago

Review №93

Rating: 3

They ran out of salad which I have never seen but otherwise good overall.

Date: 8 months ago

Review №94

Rating: 5

Date: 8 months ago

Review №95

Rating: 5

Date: 8 months ago

Review №96

Rating: 2

So excited for endless shrimp. Salt and vinegar is nasty. All our options were subpar. Everything was like rubber and tasted burned. Our server was excellent but we wont be back.

Date: 8 months ago

Review №97

Rating: 5

Date: 8 months ago

Review №98

Rating: 5

Everything was so good

Date: 8 months ago

Review №99

Rating: 5

Food and service was perfect!

Date: 8 months ago

Review №100

Rating: 5

Date: 8 months ago

Review №101

Rating: 4

Date: 8 months ago

Review №102

Rating: 5

Visited the middle of a Saturday....no rush, prompt service, good food.

Date: 8 months ago

Review №103

Rating: 5

Placed an order online for Fish and Chips as well as a Grilled Shrimp Caesar Salad. Easy ordering, no wait, it was ready when I arrived. Food was absolutely delicious. I was greeted when I arrived and directed to the friendliest to go specialist Dejah. Will DEFINITELY be ordering again soon.

Date: 8 months ago

Review №104

Rating: 4

Date: 8 months ago

Review №105

Rating: 5

Date: 8 months ago

Review №106

Rating: 2

I would not recommend this place at all. Will not be back. Me and my gf eat there for new years eve and my steak was full of fat. The manager only comped me 8 dollars off.

Date: 8 months ago

Review №107

Rating: 5

Date: 8 months ago

Review №108

Rating: 5

Date: 8 months ago

Review №109

Rating: 3

Date: 8 months ago

Review №110

Rating: 3

Not as good as other Red lobster restaurants but still a good place to eat

Date: 9 months ago

Review №111

Rating: 1

Date: 9 months ago

Review №112

Rating: 5

Date: 9 months ago

Review №113

Rating: 5

Was so much fun celebrating my birthday last night with my dad and friends....

Date: 9 months ago

Review №114

Rating: 4

Date: 9 months ago

Review №115

Rating: 3

We ordered our Christmas Day dinner to go 45 min early than we wanted knowing their might extra busy or short handed. Then we waited an hour in the to go parking for our food. When we got home we were missing 1/2 of my meal and the toppings for one of our potatoes. I don t usually do this but I tried to call the restaurant and no one answered. We also tipped well for Christmas. I m sorry I counted on a restaurant for our Christmas meal. I doubt they really wanted to be there.

Date: 9 months ago

Review №116

Rating: 4

Service was a little slow, but the server was working very hard. Just had too many tables to work.

Date: 9 months ago

Review №117

Rating: 1

**Update from 12/2023 visit** We visited again, today for lunch. Red Lobster is sad. The new lunch menu is pitiful. In the past, the Garlic Shrimp Scampi came with rice and a side. Now, it comes with a side. So, if you order a salad, which will cost an additional $1.99, you only get a small bowl of shrimp (7 came in one and 6 in another). And its $13.99. A Caesar salad with 3oz of poor grade salmon was $15.99. Want a single slice of previously frozen dessert thats only half thawed? Thatll run you $9.99. And word to the wise, order your dressing on the side. Otherwise, what youll receive is a soggy, inedible mess. If the food or the service was phenomenal, the prices would absolutely be justified. But given the present level of both the food and service, its insulting. Red Lobster of today, is a depressing shell of what it once was. ************************ Visited for lunch. The hostess was extremely welcoming and kind. Our waitress was polite but a bit distracted or ill prepared for her shift. Ordered the 3 for $15.99. One lunch had what was supposed to be the Jumbo Cocktail Shrimp (4). It arrived one shrimp short, no cocktail sauce and when pointed out the the waitress, she brought cocktail sauce and that was it. The missing shrimp was never seen. After salads and appetizers, we asked about biscuits and were told that they werent ready...even though other tables had them and when ours finally arrived, they were barely warm. Two in our party ordered the Fish and Chips. The fish was good quality cod, but there were puddles of grease on it. No coleslaw...it wasnt ready either. It was brought out when we were almost done with our food and it was room temperature. Perhaps it was just an off day.

Date: 9 months ago

Review №118

Rating: 5

Wonderful experience overall. We got sat pretty quickly and not long after had drinks and food ordered. Food was amazing and the $20 lobster + shrimp may be the way to go. The service was responsive and while the food did take a minute it wasn t anything unreasonable. The bathroom floor was sticky but did have all the necessities and smelled pretty good for a bathroom.

Date: 9 months ago

Review №119

Rating: 4

The outside of the restaurant was clean and had a nice feel. Waiters arent quite going above and beyond, but they certainly get the job done. The food is good, but if youre in the area, I would go to Texas Roadhouse right down the road. Nevertheless, this is still a great restaurant and experience. Parking: There is not a huge amount of parking right by the restaurant, but within a 1 minute walk is a large parking lot that serves the whole general area. Kid-friendliness: It isnt a crazy expensive place, and kids are certainly welcome.

Date: 9 months ago

Review №120

Rating: 1

I couldn t remember why it had been years since I d been to a Red Lobster. After my meal I quickly remembered. My fish was so microwaved it was hard. I couldn t cut it with a knife. Everything was way over salted. The server was obviously too busy with other things to wait on our table because she kind of disappeared. The bathroom was filthy with no soap or toilet paper which other people complained about as well. Way over priced meal for the low quality food and service. Honestly I m not sure how they re still in business. It makes me sad for them.

Date: 9 months ago

Review №121

Rating: 5

Date: 9 months ago

Review №122

Rating: 5

Excellent food and service

Date: 9 months ago

Review №123

Rating: 3

Tuesday. Maybe I came on a bad day. It was my first time. The food wasn t served hot. The lobster topping with cheese was so salty. The service was not good. I came in looking a mess, just myself and my 13 year old son, and I felt as if possibly it might have been assumed that I wouldn t tip well so we weren t given a lot of attention, that is just a thought. The server was kind but it wasn t busy at all, not in the least. I got up to request service a couple of times. I just wasn t happy with it but still tipped 20%

Date: 9 months ago

Review №124

Rating: 5

Food was great

Date: 9 months ago

Review №125

Rating: 5

Date: 9 months ago

Review №126

Rating: 1

I came in at 1215 in the afternoon and it is lunch. 6 tables in the restaurant and 2 in the bar. Nobody in front and seriously was told there is a wait. Maybe a new manager should be brought in or at least schedule more people. Unbelievable the miss management. Recommend going to some place that can manage the restaurant better.

Date: 9 months ago

Review №127

Rating: 4

Date: 9 months ago

Review №128

Rating: 4

Date: 10 months ago

Review №129

Rating: 1

We threw away Lobster dip, soup was cold and had that replaced, my scallops and shrimp were not cooked properly. I was worried they were not fully cooked! Basically a terrible meal and 75 dollars wasted! The server was great, thats it!

Date: 10 months ago

Review №130

Rating: 5

Date: 10 months ago

Review №131

Rating: 4

Awsome waitress great service

Date: 10 months ago

Review №132

Rating: 2

Service was great!!! STAFF was amazing.. The food itself is just not good. Its just sit down fast frozen food.. Everything was hot and cooked to order. I was in a rush on my way to airport and wanted to eat a meal.. The restaurant was able to seat us immediately.

Date: 10 months ago

Review №133

Rating: 4

Date: 10 months ago

Review №134

Rating: 5

Date: 10 months ago

Review №135

Rating: 5

Date: 10 months ago

Review №136

Rating: 4

First meal choice once hubby was released from the hospital! We had the shrimp special all you can eat. Delicious.

Date: 10 months ago

Review №137

Rating: 5

Date: 10 months ago

Review №138

Rating: 1

Ordered an entire frozen cheesecake an hour before arriving at the store and still had to sit inside at the bar while being ignored for 30 minutes before someone walked over to the fridge and pulled it out for me after complaining to the management about sitting so long to get a frozen dessert that takes absolutely no prep. They could have cared less to help me and it showed. Very very poor service and attitudes from everyone envolved

Date: 10 months ago

Review №139

Rating: 3

Date: 10 months ago

Review №140

Rating: 5

We were seated quickly, food order was taken by a very nice young man (Mathias), delivered hot and in a timely manner. Restaurant was clean and seemed to be well staffed, wait staff was friendly but extremely efficient.

Date: 10 months ago

Review №141

Rating: 5

Date: 10 months ago

Review №142

Rating: 5

Date: 11 months ago

Review №143

Rating: 4

Date: 11 months ago

Review №144

Rating: 5

Great food. Nice waitress Vegetarian options: Broccoli Food : 5/5 |

Date: 11 months ago

Review №145

Rating: 3

Date: 11 months ago

Review №146

Rating: 5

we went for lunch, quiet atmosphere, great service and always good popcorn shrimp!

Date: 11 months ago

Review №147

Rating: 5

All you can eat shrimp was great

Date: 11 months ago

Review №148

Rating: 5

The food was delicious.

Date: 11 months ago

Review №149

Rating: 4

Date: 11 months ago

Review №150

Rating: 5

Date: 11 months ago

Review №151

Rating: 3

Recently, I went here for my grandmothers birthday. Table of 9. It wasnt too busy at all, so we were seated quickly. I wasnt too impressed, though. Waitress wasnt very attentive after our order was taken. Food was sub-par as well. Whoever was cooking the steaks that evening definitely needs more training. Some werent cooked long enough , and others were cooked too long. That brings me to my question. Arent servers supposed to have you cut into your steak to ensure its to your liking? Fried shrimp was decent, bu it couldve definitely been cooked a bit longer. On a good note though...the famous cheesy garlic biscuits were great as always.

Date: 11 months ago

Review №152

Rating: 2

Dietary restrictions: Seafood

Date: 11 months ago

Review №153

Rating: 5

Date: 11 months ago

Review №154

Rating: 1

i ordered the food through grubhub for my gf. Can you even imagine she found a live fly in the food container before even open it? Not to say i spent over$100 on the food, this is the service you delivered? you totally ruined the dinner for her. THIS IS RIDICULOUS! A LIVE FLY! PLEASE WATCH THE VIDEO I ATTACHED! NEVER ORDER FROM YOU ANYMORE!

Date: 11 months ago

Review №155

Rating: 5

Waitress was great! Food was pretty good. Like the vibe and look compared to other location in the NRH area.

Date: 11 months ago

Review №156

Rating: 5

Date: 11 months ago

Review №157

Rating: 5

Date: 11 months ago

Review №158

Rating: 3

What a shame. They didnt tell us that the A=C was out. When I said something, the first person said theyve been having problems on and off. When they brought out the food, I asked if it was working¿ Then they told me it had been out for a week and the ac company was coming the next day. I had them box up my food. I had the admiral platter. The calamari was over fried and dark as if it had sat in the oil for a while. The fish was hard. I really felt like leaving the food and not paying for it. They should have said something, and after I tried it, I should have told them Im leaving it and not paying. The bisquits were great. When youre looking forward to having a nice dinner, this is not what a restaurant should do to keep their business.

Date: 11 months ago

Review №159

Rating: 5

Had the all you can eat shrimp. Yummy

Date: a year ago

Review №160

Rating: 5

Food is always delicious white staff is friendly eight food is always made as ordered

Date: a year ago

Review №161

Rating: 5

Update below We got there at 4 pm, and we were seated quickly. The waitress took our drink order and brought them quickly, and then it all went downhill from there. We ordered an appetizer, and it arrived 35 minutes later. We finished that and waited another 20 minutes for our waitress to stop by, and she apologized for the long wait. 8 minutes later, she came by and told us there was a mixup in the kitchen and that our food would be out soon. 10 minutes later, our food arrived. From that point on, it was 10 to 15 minutes before the waitress would stop by. If you needed refills or more sauces, it was a very long wait to get it. By the time we got our check and paid it was 6:00pm. Come on, Red Lobster, you can do better. UPDATE: After the corporate office reached out to me, we decided to visit again. This place did everything perfect. The food wasnt overcooked, the service was excellent, (Alexis you were the best). The attention to detail was amazing. It appears some hard work and retraining has been implemented by the management. Thank you Red Lobster for bringing back the food and service I remember.

Date: a year ago

Review №162

Rating: 5

It was a good experience except the fact the poor servers were all training a new employee and were unable to really keep up with both

Date: a year ago

Review №163

Rating: 1

Set in that restaurant for forty five minutes and nobody even approached the table

Date: a year ago

Review №164

Rating: 3

service was meh. had to ask for everything. silverware after they brought food out, refills on drinks, and they completely forgot about our appetizer. wasnt until we mentioned it towards when we were getting the bill, that they brought it out. they did make it better with biscuits to go. also dont think the A/C was working the day we went. it was noticeably stuffy and several people were fanning themselves. food was good though.

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 5

Service was great and the food was delicious Update: 9/2023- We went back today and the food has gotten even better. They have a new menu and much better crab legs. They are bigger and the new seasonings are delicious. I was shocked when are bill came because it was so much cheaper than usual. My husband enjoyed the all you can eat shrimp for $20 and I got the crab legs for $26.99. Not bad at all. Deja was a great server and her drink and food recommendations were on point. Definitely out favorite restaurant right now! We also got a free dessert for my birthday. 10/10! Parking: Always plenty of parking.

Date: a year ago

Review №168

Rating: 5

Dejah was extremely attentive and has amazing customer service!

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 1

Date: a year ago

Review №171

Rating: 4

Every time we visit this location, there is always something on the menu that is not available for one reason or another. It has become a joke among me and my friends to guess what items will not be available. I can not complain about the food items that they do have in stock. The food it always consistent. I cannot give the Service a 5 star review due to several contributing factors. There were 3 people in our party, 2 of us ordered the Ultimate Endless Shrimp, this time they did not have the Limited-time only products, such as Shrimp Rangoon, and we were told that it has been discontinued. This was our servers 1st or 2nd day to serve without a trainer shadowing her. The server could not physically bring out everyones entrees at once, but said that it was plated and sitting on the counter. She delivered it about 4 minutes later. She should have had someone in the kitchen help her run the orders out to the table. This location closes at 9pm. The server delivered another order of the endless shrimp at 8:35 ish and then disappeared without asking if we needed anything else. She returned at 8:42 to check on us, which was great, but when we tried to order any additional shrimp items, we were told that the kitchen was already closed. Then, she left and returned at about 8:50 and asked if we needed anything else, we asked for more tea, but were told that the tea had already been poured out for the night. At 8:35 when she dropped off the last order of shrimp, why didnt she ask if we needing anything more and also warn us that the kitchen would be closing at 8:40, not 9 when the store closes? I hope this can be a training opportunity by the management once reading this to remind the newer servers that the store closes at 8:40 not 9.

Date: a year ago

Review №172

Rating: 5

Our waiter was amazing, though kitchen screwed up the orders quite a bit. But the waiter went above and beyond.

Date: a year ago

Review №173

Rating: 1

Awful experience all around, me, my wife and toddler all have good poisoning the next morning. The staff blatantly doesnt care

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Love the drinks and

Date: a year ago

Review №176

Rating: 3

Not very good found hair In our food they fix us another order to take home that wasnt what we ordered this store needs better management. And a cook who cares. Food

Date: a year ago

Review №177

Rating: 5

Good

Date: a year ago

Review №178

Rating: 2

Date: a year ago

Review №179

Rating: 1

This location sucks. Doesnt even care if they suck!

Date: a year ago

Review №180

Rating: 5

Delicious

Date: a year ago

Review №181

Rating: 2

Cost cutting is obvious. Long wait because of management lack of scheduling skill or bad cost management.

Date: a year ago

Review №182

Rating: 3

Total time 55 minutes to place a to go order for 1 meal and wait for it to be prepared. An employee walked in behind me and told me he would be right back to take my order, then never came back. Now they were not busy & only had a few customers at 1pm. I sat in the loby area the whole time I was there. I sat and waited for 5 minutes before I had to ask if someone could take my to go order. Another customer that had been sitting at the bar area was waiting for a bag to put the rest of his meal in for over 5 minutes at that point I flagged down an employee and asked her to please get him a to go bag he had been standing there waiting for 5 minutes for someone to just bring him a bag he did thank me for that. My meal was $50. I was so disappointed I would never eat there again. I couldnt chew the lobster tail it was rubbery, the shrimp on skewers was tough and rubbery the grilled salmon smelled and tasted like they pulled it out of the water and slapped it on a plate totally disgusting. The only things I actually ate were fried shrimp, side dishes, and biscuits.

Date: a year ago

Review №183

Rating: 5

We had lunch today and were very pleased with our experience. The service was prompt. My mom eats small portions so they offered the kids menu which was perfect. The biscuits were great, as usual. The shrimp was good too. Our waiter made sure we always had full glasses. I definitely recommend this location and will return. Parking: Several handicap spaces available

Date: a year ago

Review №184

Rating: 5

Food was great. All you can eat shrimp!!! Clean restaurant, great staff.

Date: a year ago

Review №185

Rating: 2

The crabs were cooked too long, and the shells were very thin and soft and the meat, no flavor at all, disappointed in you Red Lobster with my crabs

Date: a year ago

Review №186

Rating: 5

Very good food. Reasonable price. Friendly and fast service.

Date: a year ago

Review №187

Rating: 3

Date: a year ago

Review №188

Rating: 4

Date: a year ago

Review №189

Rating: 4

Havent been there in years.. great place. Will go again

Date: a year ago

Review №190

Rating: 1

We went here on a Saturday night 07/29/2023. Made it at 8pm was seated and waited 20 min for drinks got appetizers around 9pm and didn t get food until 10 min til closing time. We ordered our food about 15 min after we were seated! On top of that, we ordered endless shrimp, but since it took them until9:50 to bring our food we were barely able to get the first round, ANDDD on top of that the seafood was dry rubbery and old!!! My whole family was sick the next day except me because I was so mad that I lost my appetite. This was the worst Red Lobster experience I ve ever had!!! Wish they would ve got up and left after the first hour of waiting for appetizers as I suggested. Smh. DO NOT go here!!!!

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 2

This location is dramatically understaffed. I hadnt been to a Red Lobster in years and itll likely be years till I go back, if ever. While friendly, the service here is incredibly slow due to only two people being in the kitchen! We waited nearly 90mins for our food to finally arrive and it had a varying array of temperatures, seasoning, and completion. And there were some menu items that had been out of stock for nearly a week.

Date: a year ago

Review №193

Rating: 1

Our waiter was brand new and so amazing so don t leave this review thinking otherwise. Every other part of the meal especially the time from order to receiving food was 90 minutes which tells me it s a kitchen issue. When finally got our food, it was cold and ridiculously both over cooked and under seasoned. The manager seemed pretty incompetent when we voiced our concerns. Please go eat anywhere else bc the unlimited shrimp and other terrible food we received isn t worth the wait let alone the price. Also the women s bathroom toilets didn t flush. I know this bc my 3 yrs needed to use them multiple times and none of them ever flushed. Gross!

Date: a year ago

Review №194

Rating: 5

We got there at 8:15 and they closed at 9. We felt bad for getting there so late. They was like it no problem, and told us there would be a 15-minute wait. There were 6 of us, and we spent $173 without tip. We tiped cash. The Fiod was fresh, all of it. I got the fish and chips. They fish was so crispy and delicious. My wife got the all you can eat shrimp, lids got lobster and shrimp and popcorn shrimp, and my dad got the maple glazed grill chicken. The bacon Mac n cheese was bomb AF. I believe our waiter ls name was Dizzy. The dude was amazing. We drove from Keller to eat here with my dad, and it didnt disappoint. The Bahama Momma hit the spot too. I highly recommend!

Date: a year ago

Review №195

Rating: 3

Great food, dirty place lots of dust around table and the AC unit not cold

Date: a year ago

Review №196

Rating: 1

Let me start by saying our server Alexa was easily the best server we ve ever had. I m a bartender and have served for many many years, she did her best. Management? A JOKE. We ordered our entree, and after 30 minutes of waiting our food was brought to us and we were then told they were out of what my husband ordered.. lol.. when all the food came. I had to request a manager come speak to me (why he didn t immediately come apologize I have no clue, we would have easily been ok with it because we know things happen) then he proceeded to blame the server. If you ask me, that s even worse than the actual situation. if we ever come back to this place it will be due to the servers, they were all literally top tier. Get rid of Jared and promote one of them!!

Date: a year ago

Review №197

Rating: 2

Another icon that looks like its going to boot hill soon. Same high prices- a lot less food for them. This place used to have some class- cloth napkins, salads with meals included, place mats. Now its small portions, salads are sides that must be ordered, and not much more. We wanted to go out on a Friday night to eat around 6:30 and found almost every restaurant was packed. Not this place- looked like a ghost town.

Date: a year ago

Review №198

Rating: 5

Delicious, fresh food. Courteous staff.

Date: a year ago

Review №199

Rating: 4

Date: a year ago

Review №200

Rating: 4

Date: a year ago