Courtyard Denton

Review №1

Rating: 5

Nice comfortable quiet staff is excellent. I think his name was nick.At the front counter awesome job. Walkability: Close to the restaurants perfect. But you got everything you need right here.

Date: a month ago

Review №2

Rating: 5

Date: a month ago

Review №3

Rating: 1

I stayed for 2 weeks and on my second day I seen 2 big cockroach in my room on the wall. So I got rid of them and couples days later I seen more in my room. There was no need to switch rooms if this whole place is infested with bugs and cockroach! Stay away. Dont recommend Rooms: Infested

Date: a month ago

Review №4

Rating: 4

We were there for an appointment at the Baylor Scott and White Heart hospital. We were pleased with the staff and attitude. The only thing we did not get was our gift at checking.

Date: a month ago

Review №5

Rating: 5

Courtyard Denton is my go to hotel when Im in Denton around Christmas time. Customer service is always good, if something is not right they are always willing to correct the issue. Great hotel to stay in. Rooms are always clean.

Date: a month ago

Review №6

Rating: 5

Date: 2 months ago

Review №7

Rating: 4

Date: 2 months ago

Review №8

Rating: 5

Date: 2 months ago

Review №9

Rating: 5

Rooms: Very nice clean rooms Rooms

Date: 2 months ago

Review №10

Rating: 5

Great stay! Rooms: I got a king room and loved that it had a sitting area with a couch (with pull out bed). I loved that the bathroom had a bathtub! My room was clean and quiet. Rooms : 5/5 |

Date: 2 months ago

Review №11

Rating: 5

Very satisfied, nice and clean. Staff are very polite and helpful. Rooms: Good size, and clean. Rooms : 5/5 |

Date: 3 months ago

Review №12

Rating: 2

If you re looking to sleep on a slab of concrete, you ve come to the right place. I m typing this from my bed, as I m quite sure I ll get 0 sleep tonight. 2 stars because the service was decent and the rooms are clean. But, the mattress situation is absolutely wild.

Date: 3 months ago

Review №13

Rating: 5

Date: 3 months ago

Review №14

Rating: 4

Decent hotel

Date: 3 months ago

Review №15

Rating: 4

First, the good. The hotel is clean and well-kept. My room was very clean- I had no concerns. Breakfast was great the last two days. I bonded with the server and cook those last two days after a little misunderstanding with the bistro manager. Ill just say he fixed it and the young women more than made up for it with excellent service and friendliness. Front desk staff were generally friendly (didnt interact too much), except for when I initially checked in. So, now for the not-so-good. I arrived at this Courtyard after 2AM after being in transit for over 12 hours, just having left the Springhill because they had no hot water, and really needing to grab a shower and a few hours sleep before having to be at work for 7:30AM. I was met by Matthew (note that I didnt say greeted). He checked me in and while he was doing so, I offered to provide him with my Bonvoy # so that he could provide me with any upgrades/bonuses, as may have been available. Matthew let me know that he would get my Bonvoy number at the end (after he checked me in) because he could only do one thing at a time. He finished checking me in and even provided me with a completed tax-exemption form for my signature. That was very much appreciated. He handed me my room keys and sent me on my way. I wasnt offered anything for my elite membership; not even the bottle of water from under the back counter that is usually provided to guests. Before leaving the front desk, however, I did inquire about free breakfast and I was told that I could get $10 daily to spend at the bistro. Better than nothing, I suppose. I also asked Matthew if he was aware that I get a survey after my stay and he said that he was. I asked if he knew that Id be asked if I felt valued as a Bonvoy member and he again said that he was aware and asked if I felt valued. I told him that I didnt and explained why. His response was that he was sorry but he had a lot going on. I can appreciate the hour of our interaction and even that he may have had a very trying day, but so did I and mine even included sitting in a plane on the tarmac for 1.5 hours waiting to takeoff after a 3-hour delay and followed by an extended flight (to go around the weather). I do also want to recognize that Matthew may be an individual with special considerations (I wont say needs because he was clearly very functional and if Im making an incorrect assumption, I apologize sincerely). If this is the case, I am very grateful for his assistance, however, the things that Ive come to expect when checking into a Marriott hotel, and some being very basic, like a warm greeting and a bottle or cup of water, should not be overlooked. Rooms: Very clean! Food and drinks: The breakfast bowl is an excellent choice.

Date: 3 months ago

Review №16

Rating: 5

5 star. Must stay

Date: 4 months ago

Review №17

Rating: 5

Wonderful staff, great room, quiet hotel, everything we were looking for after our previous stays at another Marriott property in Denton were slowly going downhill. The only complaint was that we reserved a King bed but received two Queen beds but, given everything that was happening in the DFW Metroplex over that weekend (and when we checked in) I can understand. We definitely will be staying here again.

Date: 5 months ago

Review №18

Rating: 5

Date: 6 months ago

Review №19

Rating: 5

Sean was so nice! The hotel was so clean.I would definitely stay there again!!

Date: 6 months ago

Review №20

Rating: 5

Great hotel. Amazing staff. Mr. Hector and Mr. Pedro at the front were A+ with any and all my questions! Ms. Andrea in the Bistro went above and behind. One of the best Courtyards Ive ever stayed at!

Date: 6 months ago

Review №21

Rating: 3

Noteworthy details: There is no place to park a charter bus, bring you 65 guests poor choice Rooms

Date: 7 months ago

Review №22

Rating: 5

Excellent room configuration and very spacious for a regular king-size bedroom. Their rollaway sofa/bed is of good space for our toddler and they also provided a pack-n-play for our baby. Front desk personnel were very helpful and friendly. We forgot an item (a toy for my child) and they called us within that same day to check how we wanted it to be delivered to us. Rooms: The best room configuration I ve seen that it provides a better space for a simple king-size + sofa/bed bedroom.

Date: 7 months ago

Review №23

Rating: 5

loved our stay Hector at front desk was absolutely wonderful. Rooms

Date: 8 months ago

Review №24

Rating: 5

Very comfortable, staff was very polite and caring. Thanks, I will visit again. Rooms: Comfortable and spacious Food and drinks: Delicious

Date: 8 months ago

Review №25

Rating: 5

Great location. If you are going to stop at Bucees, just head across the street. Staff is helpful. Rooms are spacious.

Date: 9 months ago

Review №26

Rating: 5

This is where I stayed one night as soon as I arrived in Dallas. The room was clean and the bed was very comfortable.

Date: 9 months ago

Review №27

Rating: 3

Issues: 1. Kids and people WAY TOO loud up until about 1AM on the first floor and staff were not addressing it. 2. Music from the bar too loud and could be heard from the rooms. IF it was a decent system, it would not have been as annoying. 3. Soap & shampoo kits in the shower are mounted on the shower sidewall WAY too close to the shower head. It was in the way and kept hitting with arms and back trying to get under the shower head. The need to be moved midway or toward the rear of the shower tub. 4. $25 for 2 drinks from the bar at happy hour was REDICULAS! Rooms were clean, building was clean, counter staff were great, location was great, room rate was great on the UNT home game weekend. Nearby activities: Great for UNT visits and games Walkability: Walking distance from On The Border Mexican and Texas Roadhouse

Date: 10 months ago

Review №28

Rating: 2

This place needs a remodel wallpaper was peeling off in my room.

Date: 10 months ago

Review №29

Rating: 5

Date: 11 months ago

Review №30

Rating: 5

Nice experience, very comfortable prices and the service is very good. The rooms are very good and spacious.

Date: 11 months ago

Review №31

Rating: 1

This place needs some work. You can t even see the TV from the bed. The setup is terrible

Date: 11 months ago

Review №32

Rating: 5

We had a great experience. The room was clean, and the front desk manager and clerk were pleasant. They have community toiletries, so bring your own if that bothers you. We always bring our own. The breakfast was also pretty good. We will stay here again when we re in the Dallas area.

Date: 11 months ago

Review №33

Rating: 5

Date: 11 months ago

Review №34

Rating: 4

Would be a 5 star if the mattress hadnt been so lumpy.

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 5

Date: a year ago

Review №37

Rating: 5

Date: a year ago

Review №38

Rating: 2

The receptionist was not welcoming at all, to the contrary she was rude to me as well as my friends who also booked a room here. Rooms were clean and nice though. They don t have a normal continental breakfast, you sit down and order off a menu.

Date: a year ago

Review №39

Rating: 3

5 star room, 5 star service, 1 star breakfast experience. The crickets are out of control and the food was less than average.

Date: a year ago

Review №40

Rating: 5

Came to be halfway between family for my sons 1stvand daughters 4th bday...manager Mr. Pedro was excellent and let us setup by pool and was very helpful! Location is great for any food and activities. Housekeeping helped with extra trash bags from staying 2 nights...they cleaned it while we had little party and put our stuff aside very nicely! Will stay again...thx u Mr. Pedro and the Housekeeping staff!

Date: a year ago

Review №41

Rating: 3

Ambassador Elite room upgrade, friendly staff, Hotel ist pretty old but they try to keep it clean, breakfast was good but for Dinner I had the cobb salad with chicken, the Chicken was full with bones, I couldnt bite it, very disgusting, hopefully next time they make it better

Date: a year ago

Review №42

Rating: 3

I recently stayed at the Courtyard by Marriott in Denton for three nights and overall, it was a nice enough place. The hotel was clean, and the staff members were friendly and accommodating, which enhanced the experience. The location of the hotel is quite convenient if youre staying in the area, with easy access to nearby attractions and amenities. The lobby and restaurant area had a welcoming ambiance, creating a pleasant atmosphere during my stay. However, my main complaint revolves around the rooms. While they were still comfortable and functional, I found them to be a bit dated. It would be great if the hotel invested in updating the rooms to match the modern standards of other Marriott establishments. Nonetheless, this issue didnt hinder my stay significantly, and everything else met my expectations. In summary, the Courtyard by Marriott in Denton provided a satisfactory experience. The cleanliness and friendly staff were definite positives, and the location worked well for my needs. Although the rooms could use a refresh, my three-night stay was generally enjoyable.

Date: a year ago

Review №43

Rating: 5

The customer service there is awesome out room was clean had plenty of Towels. The Bartender is fabulous he can make great drinks very friendly employees. I will be going back to that hotel and recommending it to family and friends. Rooms: Rooms are very spacious and the bathroom was huge.

Date: a year ago

Review №44

Rating: 4

Date: a year ago

Review №45

Rating: 2

Very old and needs updated, water pressure in showwas very low. items around room falling apart. wallpaper in bathroom and around room pealing off the wall. No complimentary breakfast or complimentary coffee. roach hanging out on the curtains.

Date: a year ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 2

Outdated and very tired.

Date: a year ago

Review №48

Rating: 4

Clean Near to UNT Staff is good Asked for two hours of extension and they granted me to stay No complimentary breakfast to my surprise

Date: a year ago

Review №49

Rating: 5

Date: a year ago

Review №50

Rating: 5

Fantastic stay very nice place only downside was the overnight person. He is a downfall to a great place.

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 4

Very good clean room. Stayed one night and no issues. The staff even called the room to ask how the room was . Kinda shocked me . Would stay here again . A lot of restaurants within walking distance .

Date: a year ago

Review №53

Rating: 3

Not what I expected. Our trip from Houston to Denton was a visit to a ALS military familyman that has been on life support. The rooms were overpaid. Over $600.00 dollars for 1 night. The water from faucet and tub could not provide a even sad face wash. I definitely would not use them again! Rooms: See above!

Date: a year ago

Review №54

Rating: 5

Beautiful hotel! This was so pretty! Classy and luxurious!

Date: a year ago

Review №55

Rating: 1

The front desk person was friendly. Pedro the manager was extremely rude and curt. He was unwilling to even try to solve the issue I had. As I worked to figure out a plan B, I witnessed him talk down to employees as well.

Date: a year ago

Review №56

Rating: 5

Great hotel for the money. Can be a little hard to find the entrance from the street. Nice rooms, nice lobby, indoor pool, outdoor fire pit.

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 4

No free coffee except in room. Have to request housekeeping. Otherwise comfortable and convenient.

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 5

Nice clean hotel to be able to relax.

Date: a year ago

Review №61

Rating: 5

Cleanest hotel weve been to Im a long time.

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 5

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 4

Date: a year ago

Review №69

Rating: 3

Date: a year ago

Review №70

Rating: 3

What a surprise, no room service, checked in on Friday check one on Monday morning no change of sheets or towels in 3 days , shame shame, Wi-Fi very slow unless you pay for upgrade. No breakfast unless you pay a outlandish fee for their service. Staff very matter of fact. This is not a standard Marriott we have come to expect during out travel time.

Date: a year ago

Review №71

Rating: 1

The staff were terrible accusing us as adults of being to loud when it was a football team on the same floor Matthew was terrible at tryin to talk to us even pushed a room door open of our girls he even called the police this is unacceptable an we will never return to this hotel if you are a cheer team football team or just having a little slumber party this is not the hotel to stay at .

Date: a year ago

Review №72

Rating: 1

The rooms smell like dust and are extremely humid. Infested with bugs and dare you ask for a solution.

Date: a year ago

Review №73

Rating: 1

If you care about your business please vet your staff before hiring!

Date: a year ago

Review №74

Rating: 1

This hotel is poorly managed. The treatment we received from their staff, more specifically MATTHEW, was hair-raising and offensive! We were falsely accused of making loud noises but there was an entire sports team in the hallway doing drills, running, & playing prior to us getting settled in. The adults who were chaperoning KNEW it was them but was never addressed or held accountable. Let s take a wild guess on why we were blamed and not them. Go figure! Had the police called on us and even they admitted that MATTHEW had no control over the guest who were already there and needed someone to take his frustration out on. On top of us being racially profiled, the rooms were hideous. We spotted ants on the walls, called the front desk, their solution was to bring spray since all the hotels were booked. Never received it! Addressed this with their useless customer service line and they explained that harsh chemicals cannot come in contact with guest. Okay, so where s the refund for the inconvenience? Not to mention, the shower in one of them rooms didn t work. Their response: we have checked the shower in both rooms and found that the nozzle from the shower head had been moved to a strategic position.That is probably why you felt that the shower was not working. We have since then put it back to its proper arrangement and the correct out pour of water is now back to normal. How does this help us now that our stay is over? How are we denied a refund when they clearly stated it was malfunctioned? The tone in that email from top to bottom lacked empathy and our organization will never support any of the hotel s associated with Marriot.

Date: a year ago

Review №75

Rating: 1

Front desk staff, Micheal I think his name was, had a horrible attitude. Needs work on customer service skills. We sat and watched a whole football team run up and down the hallways for hours but yet he knocks on our door multiple times stating we had a noise complaint. He even called the Police. There was also ants all over our room. Horrible experience, I would never come back nor refer anyone.

Date: a year ago

Review №76

Rating: 1

Hotel room had ants and the shower didn t work.

Date: a year ago

Review №77

Rating: 1

Horrible Experience. 1. I was overcharged for my stay. Booked 4 rooms, and my card was charged for 5 plus the authorization hold. 2.) We had a Late check-in and within an hour, we noticed ants crawling up and down the walls near the desk in our room. We then contacted the front desk and they advised that the property was full for the night, but they would look for bug spray and get back with us. We never heard back until few hours later saying they could not locate the spray. We then get contacted about noise complaints. We were accused of making noise which was actually being caused by a large youth team staying onsite the same night. Matthew, the night attendant was very rude to us and even got aggressive with one of my children by attempting to push the door open on her to scold about noise. I tried contacting management first thing Monday to get this resolved but instead, I was responded to in a very sarcastic email disregarding my experience. I believe Matthew was racist and that we were being discriminated against. He even called the Denton police on us (for no apparent reason). They arrived and did not even bother to investigate anything as there was nothing to investigate after hearing our side of the story. If we were so LOUD AND IRATE, why were we not asked to leave? You knocked on our door twice late at night to scold us for noises that were caused by another group. You chose to ignore that group but approach a room with only females, black females and black children. It is a shame to be writing a review about this, but it needs to be shared.

Date: a year ago

Review №78

Rating: 4

Date: a year ago

Review №79

Rating: 1

This was the worst hotel I ve been to . Dirty and run down. No soundproof rooms: people slamming their doors. Front desk tried to charge me twice. Ps if you stay here unplug the alarm clock because the maids purposely set the alarm for 6am to wake you up. Sigh. DO NOT STAY HERE. Trust me on this

Date: a year ago

Review №80

Rating: 4

Date: a year ago

Review №81

Rating: 4

The location was pretty good. Theres a Buc-ees right across the highway so youre covered! The staff was great and the cleaning was excellent. The room was nice, but the TV was awkwardly placed. It pulled out a bit but was hard to see from the bed. No big deal. Breakfast was pretty mediocre for the price Id recommend going elsewhere. Id be happy to return. Safety: Yes Walkability: Theres a couple restaurants across the street you can walk to easily no heavy traffic.

Date: a year ago

Review №82

Rating: 1

My car was broken into

Date: a year ago

Review №83

Rating: 4

Rooms: Muy limpias Rooms

Date: a year ago

Review №84

Rating: 4

Everything was perfect, unless youre traveling by automobile. Youll find the parking falls short.

Date: a year ago

Review №85

Rating: 3

Date: a year ago

Review №86

Rating: 2

Am I the only one commenting on the homeless people camping out in the lobby area? Police in the parking lot at 3:30AM chirping the siren and lights flashing. Front desk was polite though.

Date: a year ago

Review №87

Rating: 5

Nice and clean. Staff was helpful.

Date: a year ago

Review №88

Rating: 4

The only issue was the discomfort of the mattress. Caused my husband to sit up on side of bed several times Nearby activities: So close to great restaurants. Not far from shopping. Beautiful area. Walkability: Appeared safe,walking distance of restaurants.

Date: a year ago

Review №89

Rating: 5

Clean, nice, easy on and off I35. Lots of restaurants, etc. right outside the door. Courtyards are an excellent value for the $. Staff is courteous and helpful.

Date: a year ago

Review №90

Rating: 3

Date: 2 years ago

Review №91

Rating: 2

The rooms have no sound proofing, loud AC fans, you can hear rooms next door, shower and toilets flushing from upstairs room. People walking, loud door closing, mostly due to horrible guests with no hotel etiquette. I do not recommend this place. Service is great, both front desk and the bistro.

Date: 2 years ago

Review №92

Rating: 1

The property is old and run down . The main sign outside is held together with scotch tape . Staff is uninformed about Marriott program, untrained and confrontational. Stayed over a 100 nights at Marriott properties this year. By far this is the worst property on our journey . This property is an embarrassment to the Marriott brand. Now I understand why it was the cheapest property listed in the entire DFW area.

Date: 2 years ago

Review №93

Rating: 5

Alaina at the front desk was amazing! She was always in a good mood and so kind. We definitely made each other s days better! I m so thankful for her positive attitude and kindness.

Date: 2 years ago

Review №94

Rating: 4

The hotel,staff and location are amazing. Comfortable beds and rooms have plenty of room the only issue I had was with the bathroom there was a floor tile that was loose and a sharp corner sticking up. I stubbed my toe several times and hurt the bottom of my foot. Thankfully no blood no open wounds. Unfortunately I was so slammed busy and stressed that I kept forgetting to even mention it which is my bad. Housekeeping should have definitely noticed this if proper cleaning is being done because when I wiped up water on the floor it snagged the towel. Hopefully this issue has been handled being that it has been 2 months and I finally was able to stop to do this. Im not so much worried for myself but if there was a little one in that room it would have definitely drawn blood

Date: 2 years ago

Review №95

Rating: 5

Date: 2 years ago

Review №96

Rating: 5

Date: 2 years ago

Review №97

Rating: 5

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 4

Id have given 5* but kind of annoyed by the lack of self serve coffee.

Date: 2 years ago

Review №100

Rating: 3

Carpets are nasty and smell bad in hallway especially near back entrance doors. Hand sanitizer units are always empty. Breakfast is expensive and purchase only. provided no milk and poor service because they are so understaffed and overworking the only 2 people running the restaurant. Off brand shampoo, conditioner and body wash hanging in shower. Hand wash is hanging in shower. Small refrigerator in the room. Walls are very thin and can hear everything beside and across from you. Pillows are thin and flat. 2 washcloths in the room. Alot of shady people that hang out in the hotel during the day and late at night. Lou cars and motorcycles keep you awake in middle of the night. 3 stars for convenience to shopping.

Date: 2 years ago

Review №101

Rating: 1

I paid Cash for 2 nights at early morning on July 4th.And I checked out at noon the same day.The front desk lady told me I don t have to pay 2 nights but she can t give me one night cash back because only their manager has the key.I came back twice and left my phone number they just never called me to get my money back.I guess the GM took my cash?Thats a shame Marriott manage business like this way.I used to work at Marriott as well.

Date: 2 years ago

Review №102

Rating: 3

Date: 2 years ago

Review №103

Rating: 5

Friendly staff Rooms: Clean, spacious Nearby activities: Lots of restaurants within five minutes walk Safety: Security is a bit of concern. All the hotels and restaurants in the area ca pool money together and provide night guard services. Walkability: Yes, nothing is too far to walk to Wi-fi: Could be improved Food and drinks: In house and all around Noteworthy details: The hotel is going trough renovation. The room we stayed was noisy due to icemaker and road noises from the I-35E. Pool and spa was well stocked with clean towels. Be aware of doors closing too fast behind you. If one has flip flops on one foot can be injured. Maintenance can address this issue with a 5 minutes adjustment of the door hydraulic closing mechanism. Would we shelter again here?..... yes, but in a different room. Noise can be easily addressed with a one half inch pad for the icemaker. Regarding the road.... a third window panel will also do. Kudos to the management for being pros.

Date: 2 years ago

Review №104

Rating: 5

Absolutely

Date: 2 years ago

Review №105

Rating: 5

Very friendly staff...pool and jacuzzi were amazing...the front desk was super nice and answered all the questions I had

Date: 2 years ago

Review №106

Rating: 5

Date: 2 years ago

Review №107

Rating: 5

This was a beautiful hotel with loads of amenities at a very reasonable price. There is an indoor pool, movie area, outdoor fire pit, and more. The room was gorgeous and comfortable. Staff were all super friendly and helpful. Three restaurants are walking distance (across the parking lot), so dinner was an easy find!

Date: 2 years ago

Review №108

Rating: 1

Paid extra for an executive suite only to find a beat up room and no free breakfast, despite what their website says about a free breakfast buffet. We had a shredded shower curtain and stained towels. Had to pay $7 for a half-full Starbucks coffee in the am. This place is cheap but charges you A LOT! Stay elsewhere is my advice!

Date: 2 years ago

Review №109

Rating: 5

The room was clean

Date: 2 years ago

Review №110

Rating: 4

Date: 2 years ago

Review №111

Rating: 5

Amazing stay in this hotel. 5 stars for the location, which is literally on the beach.

Date: 2 years ago

Review №112

Rating: 4

Date: 2 years ago

Review №113

Rating: 5

Great place

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 4

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 5

Great property. Jaiden at the front desk was fantastic. Much recommended if youre stopping in Denton.

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 4

Very clean and very good rate- I will definitely return.

Date: 2 years ago

Review №121

Rating: 4

Booking and check in were easy and freindly. I was a little disappointed when I found out our Suite was essentially one big room with a TV in both rooms. We were only there for the evening to get our kids out of the work party she was having at our home in Denton. It lead to a war of TV volumes. Room was clean and the hotel is definitely up to Courtyards standards. If anything like this happens again Ill look into a suite with some sort of divider. Nice hotel with a staff.

Date: 2 years ago

Review №122

Rating: 5

Date: 2 years ago

Review №123

Rating: 4

Date: 2 years ago

Review №124

Rating: 1

No free breakfast. Never again

Date: 2 years ago

Review №125

Rating: 4

Very quiet rooms, excellent location, friendly staff. Now the bad, pillows, no free coffee in the lobby, no continental breakfast included, only basic wifi of course you can pay extra for these items or stay at the Hotel across the driveway.

Date: 2 years ago

Review №126

Rating: 3

Ok if this review was solely based on the rooms and front desk staff, it d be a 5! We had a quick and easy check in (literally the fastest check in I ve had in a long while) and the room was spacious and clean! The shower head was not great at all. The indoor swimming pool was warm and my kiddos had a great time! The reason we rated this a 3, was because the breakfast employee was not friendly, seemed upset she had to take our order and just wasn t pleasant. I ordered the avocado toast and y all, when I say it was bad it was so bad. It was a piece of bread from the grocery store with some watery packaged avocado spread (pictures attached). My kids got the French toast and after one bite told me it was yucky. The strawberries were mushy (from a can?), and my husbands breakfast sandwich wasn t actually edible. We each took one bite and left after $35. Do yourselves a huge favor and skip the breakfast, head to Buc-cees across the street for a way better breakfast for way less!

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 2

Rude judgemental staff

Date: 2 years ago

Review №129

Rating: 4

Date: 2 years ago

Review №130

Rating: 5

We booked this room because all of Winstar rooms were booked up. Its a comfortable, cozy, and clean place to stay. Front desk clerk was very friendly. The price was a little higher than I wanted to pay for one night, but so is everything nowadays. I would book again if we were planning to go to Winstar Casino.

Date: 2 years ago

Review №131

Rating: 5

Always a great place to stay

Date: 2 years ago

Review №132

Rating: 5

Nice hotel.was there due to a winter storm.staff freindly,jaccuzzi nice

Date: 2 years ago

Review №133

Rating: 5

Its top tier

Date: 2 years ago

Review №134

Rating: 1

My family and I previously lived not too far from the area well this morning I walked out to my tire missing and my car being held up with a jack. I was told that my car; along with 2 other cars had been stolen from. Yes, that was unfortunate and I know that the hotels aren t responsible. My issue is that I was told the manager came in at 9a and would pull the security video, went back to speak to the manager and was told she wasn t in yet (9:45a), went back at 10:30 to speak with her and was told she was pulling the video I checkout and left to handle things with my car I told the front desk clerk what I was doing and asked that they didn t tow my car. As I came back in front handling things I asked can I speak to the manager because I wanted to let her know that I was getting my car towed, lay eyes on her, and see if we could possible book a room for another night since I had no transportation. The front desk clerk went to the back to get her only to tel me that she said the security video hasn t been pulled and someone at a higher level had to pull it cool! Even though, I was told that she was pulling it earlier that morning. I told the clerk that I though it was sooo unprofessional that I couldn t see her, she hadn t even spoken to me about the incident. I mean just the courtesy of me being at a hotel she managed and asked the clerk to put herself in my shoes. She went to get her again, but this time she was all of a sudden on a webinar. The clerk then told me that they weren t responsible and they were signs posted. Denton police didn t come out so yep that s that! I ll never visit here again and I m telling everyone I know not to. My mama, my brother, my sister, your sister, your sisters sister they don t care! Don t believe me just go!

Date: 2 years ago

Review №135

Rating: 5

Front desks personal were great rooms were great.

Date: 2 years ago

Review №136

Rating: 5

Staff is super friendly and accommodating. The drinks from the bar and cooler are super handy. Hot tub holds waaaay more than the recommended 4 people. Pack in there, get sloshed, and soak your troubles away. 10/10 would recommend.

Date: 2 years ago

Review №137

Rating: 4

Nice place to stay near family. Family enjoyed heated pool.

Date: 2 years ago

Review №138

Rating: 5

Excellent Customer Service. My family and I loved our stay.

Date: 2 years ago

Review №139

Rating: 4

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 1

Where do I start I m a platinum Marriott member started using the court yard the girl at front desk repeatedly has gone out of her way to place tule after rule on me , rules I ve never been hit with until her one after another . Finally she hits me with you cannot come in if you don t have a mask do I go to my truck and grab one five minutes later a white couple walk right past her no mask and nothing said . Then I m told that if I told pay $800 dollars got nights that I no showed they were going to have my Marriott reward account closed after speaking to Marriott I was told there s no way they can do that .I Came to the conclusión it s about race. Is what the girl that s going this and the. What I told it he girl when I I to complain to someone they said stop with that issue you have and when asked her name to let Marriott know who I spoke to she said I have no name

Date: 2 years ago

Review №143

Rating: 4

Date: 2 years ago

Review №144

Rating: 5

Great location, great room, and great service. Ana (UNT student) was super helpful and kind.

Date: 2 years ago

Review №145

Rating: 5

Brittany, Anna, Cooper, David, Alison and Jillian were the staff we had during a 4 day stay between 10-9 to 10-13. They were pleasant, knowledgeable, and very accommodating to our requests. There were 4 of us, plenty of hot water, we request no room service but whenever we needed anything staff was very efficient. Plan on returning next year!

Date: 2 years ago

Review №146

Rating: 3

Date: 2 years ago

Review №147

Rating: 1

Reserved room , when we showed up they didnt have the room available. Low on staff was the reason (covid). They have to clean and let us know when a room would be available. Within the hour or could be hours later.......We had a wedding to attend. We had to change in their restrooms and leave our luggage in our vehicle. And return after the wedding to check in. Well see how that goes. Disappointed in the situation, but I guess this is how things operate nowadays. So .... some guy named Jeff (young teen) kicked us out because they didnt have any room available at 300pm and when we returned at 12am I used some unkind words(profanity) to express myself.... he immediately kicked us out. No refund. Its all good. They need the$86 to help pay for staff. Hope we helped raise money for you guys. Invest it well please. Im sure Jeff can run a successful business on his own.

Date: 2 years ago

Review №148

Rating: 5

Very good place to stay. Spacious rooms,great costumer service. The front desk,housekeeping and Cafe staff was very nice. The location is great,very close to everything,the mall,On the Border restaurant and many o there things.

Date: 3 years ago

Review №149

Rating: 4

Date: 3 years ago

Review №150

Rating: 5

Nice place

Date: 3 years ago

Review №151

Rating: 1

Horrible beds! Not Marriot standard. Woke up sore all over. You sit on the bed and it sunk down , way down. No support at all. No water pressure. Stayed room 308. Had high hopes after a rough trip OTR. Will not be back. Rooms

Date: 3 years ago

Review №152

Rating: 5

Date: 3 years ago

Review №153

Rating: 5

Date: 3 years ago

Review №154

Rating: 5

Friendly staff, good exercise space, clean facilities and room

Date: 3 years ago

Review №155

Rating: 1

Not ever going back

Date: 3 years ago

Review №156

Rating: 5

Best hotel very clean and very nice staff

Date: 3 years ago

Review №157

Rating: 5

Very clean and awesome staff.

Date: 3 years ago

Review №158

Rating: 5

Very clean! Amazing staff! Indoor pool and hot tub!

Date: 3 years ago

Review №159

Rating: 5

Date: 3 years ago

Review №160

Rating: 4

Well kept, good location.

Date: 3 years ago

Review №161

Rating: 5

Date: 3 years ago

Review №162

Rating: 5

Date: 3 years ago

Review №163

Rating: 4

Date: 3 years ago

Review №164

Rating: 5

Date: 3 years ago

Review №165

Rating: 5

Great customer service and very friendly staff. I will say the beds are super comfortable and the room gets rather chilly at night.

Date: 3 years ago

Review №166

Rating: 5

Great service!

Date: 3 years ago

Review №167

Rating: 2

We had a party of 10. The service was great! The food was horrible . The fish was fried too hard, the macaroni tasted like plain noodles 4 orders at the table. The bar b que sandwiches were My husband never complains but he did. Out of the $210. We spent the drinks and 3 steaks were the only thing enjoyed.

Date: 3 years ago

Review №168

Rating: 5

Big room like the extra space for the family

Date: 3 years ago

Review №169

Rating: 5

The room was perfect Clean. Goo6 view from window

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 1

They robbed my money after I tried to cancel the room and wouldn t let me and i tried calling to cancel the room no one answer and now they don t want to give me my money

Date: 3 years ago

Review №172

Rating: 5

Clean and quiet.

Date: 3 years ago

Review №173

Rating: 4

Clean. Nice. Very friendly.

Date: 3 years ago

Review №174

Rating: 4

Nice room. Very clean.

Date: 3 years ago

Review №175

Rating: 4

Nice place-was here 3 nights. Had a queen double- good size room. Clean & presented nice. Beds were decent as well. Microwave, mini fridge & coffee set up at separate counter is always nice. Pool looked ok, never got to use it. Air conditioner was great at temp control. Lobby was large & could hang out. Breakfast menu in lobby restaurant was simple & all made fresh to order. Staff was definitely friendly & provided a few local tips on what to do & where to eat. If you have never been to a Buc-ees(it is super close to hotel) give yourself a little time to go over there. Its HUGE & blew my mind a little when I saw ALL that was inside. Had a nice time in Denton. Have friends living here now, we will be back.

Date: 3 years ago

Review №176

Rating: 3

My family and I had a good nights sleep, so it served its purpose. The room needed some tlc, though. There was some bowing of the walls of our room.

Date: 3 years ago

Review №177

Rating: 3

Very clean and definitely worth a return stay..

Date: 3 years ago

Review №178

Rating: 5

Comfortable, well maintained, clean hotel with friendly, helpful staff. Great location in Denton.

Date: 3 years ago

Review №179

Rating: 5

I love this hotel !!! I frequent it quite often and everything about it is absolutely fabulous. You can count on your room to be extremely cleanly and for the check in process to be very easy. Staff is exceptionally friendly and helpful. I truly consider these people a second family. Go here if you want to be at home and comfortable in your stay with a hotel !!!!

Date: 3 years ago

Review №180

Rating: 5

Date: 3 years ago

Review №181

Rating: 4

Date: 3 years ago

Review №182

Rating: 5

Date: 3 years ago

Review №183

Rating: 4

Typically good Marriott experience from a room perspective. Morning lobby bistro needs improvement. Breakfast was poorly prepared (egg sandwich fail). I think bkfst potatoes resembled tater tots. Seriously? Pretty sub-Marriott, just sayin.

Date: 3 years ago

Review №184

Rating: 1

Date: 3 years ago

Review №185

Rating: 3

Date: 3 years ago

Review №186

Rating: 4

Great service, room was sufficient and very clean.

Date: 3 years ago

Review №187

Rating: 4

Date: 3 years ago

Review №188

Rating: 5

This is one Denton s finest hotels. The rooms are large, comfortable and spotless. Please stay here if you get the chance! Courtyard Marriott is just a great hotel. I celebrate my anniversary here every year!

Date: 3 years ago

Review №189

Rating: 5

Date: 3 years ago

Review №190

Rating: 5

Brittany s service was exceptional!! She was fantastic and made check in a breeze. The room was amazing and this hotel is very very clean. The beds were comfy and the bathroom is spacious. The pool and hottub were very nice although the room could be a little warmer. The chlorine was not strong which was nice. Check out was great. Nicest 3 star hotel I ve ever stayed at. Would love to come back!!

Date: 3 years ago

Review №191

Rating: 5

Date: 3 years ago

Review №192

Rating: 4

Booked here just for the hot tub (which I did enjoy) Bed comfortable too but pricey for what you get. Old blended decor with updates, no continental breakfast, does not justify $.

Date: 3 years ago

Review №193

Rating: 5

Date: 3 years ago

Review №194

Rating: 5

The staff, the room, amenities, everything was on point!! Close to shopping of all sorts, found one of the most amazing donut shops I ve ever been to nearby there too! If you find yourself in Denton, make this your place to stay!! I will return!!

Date: 3 years ago

Review №195

Rating: 5

Nice room, reasonable price

Date: 3 years ago

Review №196

Rating: 5

This is the nicest Courtyard weve stayed at. The upgraded room is really big and has a balcony. The little fridge kept things so cold there was ice in our water bottles. And yeah, the bistro is open again for breakfast, dinner and drinks! We were there April 2-4, 2021. The employees were nice like always. And there are 4 restaurants with parking lots bordering the courtyard. The pool and hot tub are inside.

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Good, new and clean. Easy to find and close to stores and 4 restaurants in same parking lot.

Date: 3 years ago

Review №199

Rating: 5

This hotel is beautiful and the front desk staff has been pleasant.

Date: 3 years ago

Review №200

Rating: 5

Date: 3 years ago