Katy Trail Ice House

Review №1

Rating: 2

The atmosphere of this place is second to none and I WANT to like this place. But the servers both times I have tried this place have attitudes like no other. I wish I could specify who, but there wasn t even so much as a greeting with her name when she approached the table. We had a friend forget their id, so she said she couldn t serve him. Ok fair enough. No worries. But then for the next HOUR she walked around our table without touching base at all, not even for a two bite check back after we received our food to see how it was as going. We were going to order a whole dinner for three after our nachos as an appetizer, but decided to close out instead because I don t want to give my money to someone that doesn t even care enough to check back and see how things are going. 2/3 of us are in the service industry, we love to eat, drink and tip well, and this server missed out and missed the mark. After 2 times of traveling from Fort Worth specifically for this place, we won t return. It s not worth it.

Date: a day ago

Review №2

Rating: 5

Date: 2 days ago

Review №3

Rating: 5

Date: 3 days ago

Review №4

Rating: 2

Paid over $14 for one 12oz can of beer. When I looked at my ticket there was the beer I ordered and a Blue Moon. I said I didnt order a Blue Moon and only have one beer in front of me. Bartender said, thats just how we charge for that and walked away. This interaction seemed shady and left me unhappy with our visit. Will not be back.

Date: 5 days ago

Review №5

Rating: 5

Anyone who didn t live in Dallas before 2020 you re not allowed.

Date: 6 days ago

Review №6

Rating: 1

I arrive to this bar and wait in line for 10 minutes to have the car valet parked. After doing so we were told it would be a 45 min wait to get in. They had the outside bar they offered to us to get drinks while we waited. Again I wait in line for 10 minutes. At which point I thought it was odd that no one had been carded at all; yet everyone outside was being served alcohol. Me and my friend both had bought one drink each. We sat down and drank our drinks while we waited to get into the main bar. When it was our turn to actually go inside; now they have the bouncers at the door check our I.D.s. meanwhile we both had already been served by the outside bar, along with the other 40 people at the outside bar who also hadnt been carded at all. I am from Wisconsin, my friend lives here in Texas; we both gave our I.D.s to a large mexican bouncer with flat brim hat. We were just about finished with our first drinks of the evening(the ones they had served us at their outside bar)and the bouncer looks at both our I.D.s and then gives them back saying we are too intoxicated. Mind you, this was our first drinks of the day, the bar itself had served them already without giving a damn about checking our I.D.s. My friend and I both thought that he was joking at first, and he continued to tell us we needed to leave and that we wouldnt be let inside the actual main bar. I was clearly upset, as we were not at all drunk and had done absolutely nothing wrong at all. I respected what he asked of us, and we left peacefully without any confrontation. I am still mind boggled as to why he wouldnt let us in. Was it because i was from Wisconsin? My friend said she had been there before and never had any issues like this. Either way; this was very unprofessional. I understand its at the bartenders desecration to serve or not serve anyone for any reason but I had to put my feedback out there in hopes that the owner of this establishment actually reads this review and corrects the issues that are clearly happening here. Yall are serving underagers outside for all you know and then bartenders seem to pick and chose who gets inside based off what? Where youre from? Who you are? What gender you are? Do better. #TexasBarsSuck Parking: Took awhile to actually get through the line initially and parked but retrieving the vehicle upon us leaving shortly after we arrived went very quickly and smoothly and the guys doing the valet were very respectful.

Date: a week ago

Review №7

Rating: 4

Location is second to none. The drinks are great, love that you can bring your dogs, service leaves a little to be desired but the atmosphere trumps any faults.

Date: a week ago

Review №8

Rating: 1

If I could give this place zero stars I would. First of all food is overpriced for what they serve you. The service and bouncer was ridiculous to the point it felt racially targeted. All white place and the bouncer kept circling our table only. I came with three adults all over 21 and one forgot their ID and so he ordered water. When the waitress came around to ask for our drinks he said nothing because he didnt have his ID. mind you im 34 years old and we are all above drinking age yet he still drinks his water. bouncer circles our table endlessly and honestly at one point stands right behind us. He later comes up to us saying, be careful because the waitress is watching and we are watching and she is telling us to watch him accusing him of drinking. Now we are obviously really upset and ask for our check directly to the guy who seems to be the manager right away. Once we deliver the check back, the manager just crumbles up all the reciepts directly our faces with his fist like a sensitive child that doesnt know how to do his job properly like a real manager, speaking from a manager of a restaurant in dallas as well, this is unprofessional. This place is normally frequented by my friends and we all wont come here again. Worst experience Ive had in a dining/bar experience in dallas.

Date: a week ago

Review №9

Rating: 5

A wonderful insider tip for everyone who doesnt want to freeze in air-conditioned rooms.

Date: a week ago

Review №10

Rating: 1

Date: a week ago

Review №11

Rating: 2

If youre Mexican, bring a White friend.

Date: a week ago

Review №12

Rating: 5

One of our favorite places in Dallas. Cant go wrong. Sit inside at the bar!

Date: 2 weeks ago

Review №13

Rating: 5

Love everything about the place!

Date: 2 weeks ago

Review №14

Rating: 3

Nice spot to spend some time. Prices are outrageous. Two beers with a tip 28 dollars is way too much.

Date: 2 weeks ago

Review №15

Rating: 1

There is a serious attitude issue with the waitresses at this place.

Date: 3 weeks ago

Review №16

Rating: 4

Date: 3 weeks ago

Review №17

Rating: 5

This is my favorite patio in the world

Date: 3 weeks ago

Review №18

Rating: 2

Food is really salty and greasy. You cant like it while sober. Drinks look good though Parking: You will not find parking

Date: 3 weeks ago

Review №19

Rating: 1

The waitresses at this restaurant routinely conduct credit card fraud buy inflating customer tips. The management staff is so unprofessional that they make resolving the fraud the lowest in their priority. I heard from a former employee that the restaurant doesnt even report tips so that they will have a lower employment taxes obligation. This company must be audited for tax evasion of Medicare tax, Medicaid tax, and Social Security tax.

Date: 3 weeks ago

Review №20

Rating: 1

This company defends the credit card fraud conducted by the waitresses. They also implement discrimination towards men demanding them to cough up a credit card in order to be waited upon. If the waitresses feel they deserve a larger tip than you give them a fraudulently charge it to your credit card. Management staff defends them. The restaurant owner doesnt care to resolve the issue. This establishment will be reported and recommended for audit.

Date: 3 weeks ago

Review №21

Rating: 4

Awesome location with a great vibe, ordered the smoked meats and they were awesome, the charred beans on the side were amazing too. Lovely to hang out all arvo and into the night. Only lost a star due to no prices on drinks list. Would go again

Date: 3 weeks ago

Review №22

Rating: 5

very nice server, good experience)))

Date: 3 weeks ago

Review №23

Rating: 4

Date: 3 weeks ago

Review №24

Rating: 5

Food is pretty good. Atmosphere is great! Fantastic place to watch games and grab a bite

Date: 3 weeks ago

Review №25

Rating: 5

Date: 3 weeks ago

Review №26

Rating: 5

Date: 4 weeks ago

Review №27

Rating: 4

Nice place to grab a bite & drink after walking on the trail.

Date: a month ago

Review №28

Rating: 4

Great atmosphere and food. Just paying is complicated as they would not split up the bill or have the server come by with a terminal to partial payments They should fix the latter

Date: a month ago

Review №29

Rating: 5

We love Rayley! She was the best waitress!!! She holds the fort down and the reason I would come back. I normally never say this Rayley but roll tide. Just for you!!

Date: a month ago

Review №30

Rating: 5

Rayley was awesome!! The other workers were not nice but she was great. Good food. Wouldn t play the game we came here to watch and they promised to play on a specific tv. Rayley was by far the best part of the experience. Every other worker was very rude

Date: a month ago

Review №31

Rating: 4

Some of the staff was very rude and said they were playing the Ole Miss game at three on the door but wouldn t turn it on due to not having the streaming service (yet it was posted ) BUT RayLey was soooooo kind and THE BEST server! She went out of her way to help us and was such a joy!!!!!!!!

Date: a month ago

Review №32

Rating: 5

Jordan was the best server we ve ever had!!!!!!!

Date: a month ago

Review №33

Rating: 5

This is my happy place when I visit Dallas! Perfect for a sunny day with a group of friends to chill. Jill s service is attentive and friendly so try to sit in her section. Kid-friendliness: Kids can run free here. Just set them loose and hope they find their way back to the correct picnic table. Wheelchair accessibility: Seems mostly flat and accessible. Drop off area looks open and easy. The surface is loose dirt/gravel so that may be a factor to consider for certain mobility devices. I will say it s pretty open inside e so likely easy to navigate.

Date: a month ago

Review №34

Rating: 5

The vibes are great service is awesome our server was Dela and she was amazing

Date: a month ago

Review №35

Rating: 4

Date: a month ago

Review №36

Rating: 1

As a Dallas visitor, I m pretty disappointed to see how poorly this staff treated the LGBT community in this day and age. I wore a simple sleeveless shirt, and was immediately told we couldn t enter. Behind us, there were plenty of girls wearing tank tops that were let in. This felt like intentional discrimination, despite the girls behind us revealing way more skin than us (which shouldn t be an issue regardless). We will not be coming back and do not recommend it to anyone.

Date: a month ago

Review №37

Rating: 1

Place is empty but can t get in with short sleeves T-shirt... These people are so fancy!

Date: a month ago

Review №38

Rating: 5

Date: a month ago

Review №39

Rating: 4

Date: a month ago

Review №40

Rating: 4

I live across the street and it has such a fun vibe; its the easy choice for food and drinks. The atmosphere is unmatched in its uniqueness...and dont the servers know it. After coming to the Ice House around 25 times heres my summary: I love the food and drinks, I really really love the Texas atmosphere with the outdoors seating and the outlaw country music, but the service can get pretty lackadaisical. There are some great individuals, but in general it feels like the servers know its going to be busy and theyll get great tips without putting in a lot of per-table effort. Ive gone 30 minutes without being checked on, and then they get annoyed if you go up to the bar! It can definitely feel disorganized at times.

Date: a month ago

Review №41

Rating: 1

I have never left a review on anything before but I went to dinner here tonight and sat in the back of the patio, our server had dark hair pulled back into a bun. I had told my date I was going to leave the tip after he paid (I m a server myself so I like to make sure the server is tipped properly when I m out). When our server came back and asked him if he needed change she borderline yelled at him saying she needed a better tip, not knowing that I was going to leave cash on the table when we left. It was extremely rude. The margaritas were good and it was a super cute restaurant. I just could not believe how she spoke to my date!

Date: a month ago

Review №42

Rating: 5

Date: a month ago

Review №43

Rating: 5

Date: a month ago

Review №44

Rating: 1

Wanted to stop in to the icehouse today after running Katy Trail. The door guy stops me and says my shirt is too cut off I asked him if that was posted anywhere, he points to a sign that say no shirts no service. Nowhere does it say anything about cut off shirts. The guy just seemed like he wanted to mess with me. I ll happily go spend my money elsewhere.

Date: a month ago

Review №45

Rating: 1

Good location,Terrible service.Becky ruins the entire vibe. Waited 25+ minutes for her to come to greet us. We went to the Bar to grab our drinks as it was already over 35 minutes. We sat down with our drinks, Becky comes up and gives us a last warning not to order from the bar and if we did she would kick us out as she had better customers on the waiting list to serve(her exact words). Becky, if you re reading this, if you maybe checked upon us, there wouldn t be a reason for us to go to the bar! Not to mention the minimum 20% gratuity. I usually tip 20%+ but not with that attitude. 0/10 for you Becky!

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 5

It was very good

Date: a month ago

Review №48

Rating: 5

The go to place on the Katy trail, we already had a long day in the sun so we opted to sit inside. Caesar salad was refreshing and the Brisket queso was delish. Lots of beverage options (Paloma is one of my faves). We didnt have the onion rings this time but we will be back. Parking: Parking can be hit or miss on the immediate street valet is an option. Park on Fairmount then walk the trail over.

Date: a month ago

Review №49

Rating: 5

I love Katy ice house. It s the perfect place to meet friends for brunch or evening drinks to eat or to just chill and play cards. It s right on the trail so a walk and a drink after is phenomenal. I think their margaritas are good a little overpriced but worth it. Anyone who is visiting Dallas needs to stop here in the early evening for a good time.

Date: a month ago

Review №50

Rating: 5

Date: a month ago

Review №51

Rating: 5

Love this place so much!

Date: a month ago

Review №52

Rating: 5

Date: a month ago

Review №53

Rating: 5

Date: a month ago

Review №54

Rating: 5

Dietary restrictions: Food

Date: a month ago

Review №55

Rating: 2

Beware of valet. Multiple people waiting 45+ minutes for cars. Kind of ruined the whole experience. I d consider not going if you plan to valet on weekends. Brutal stuff. Rest was outdoor bar, pretty standard picnic tables and TVs. Location is the unique quality.

Date: a month ago

Review №56

Rating: 1

Poor service at check in. Won t be back.

Date: 2 months ago

Review №57

Rating: 5

Date: 2 months ago

Review №58

Rating: 4

Date: 2 months ago

Review №59

Rating: 4

Stopped for a visit during a recent stay in Dallas. Was pleasantly surprised by the misting fans and how they truly gave a good breeze. Food and drinks were good but over priced especially for a burger and fries; it was ok. Margarita was good as this is what they are known for. Didn t try the quesadillas but the looked really good.

Date: 2 months ago

Review №60

Rating: 1

Auto gratuity on four people is sad I don t understand that I was a server and auto gratuity on four people is very low. To write thank you on the receipt is a giant pet peeve. We had to request for a server Sat their for 10 minutes until we got up and asked for one

Date: 2 months ago

Review №61

Rating: 4

Date: 2 months ago

Review №62

Rating: 4

Good service, the homemade potato chips and the dipping sauce that came with it were good. the margaritas were insanely strong

Date: 2 months ago

Review №63

Rating: 5

Date: 2 months ago

Review №64

Rating: 5

Food was pretty good. $14 dollars for 3 regular Tacos!

Date: 2 months ago

Review №65

Rating: 4

Beautiful large outdoor patio, with mist fans. Food was great, burger was simple but delicious. Onion rings were battered differently than traditional onion rings but still tasty. Service was alright, it was very hot out and wish they would have refilled our waters. Other than that everything was wonderful.

Date: 2 months ago

Review №66

Rating: 5

Our favorite place to grab some food and drinks after a walk on the Katy Trail. The large tree covered patio has an excellent vibe with plenty of fans to keep you cool in summer (and heaters for winter) and TVs. They have Ice cold beers with amazing jalapeño bottle caps, delicious Caesar salads, solid bbq and quesadillas. We love this place and keep coming back.

Date: 2 months ago

Review №67

Rating: 5

Nice place to hang out in the winter when they have heaters and fireplaces going everywhere. Dog friendly outdoor patio space which means most likely eating dogs is NOT ALLOWED here and there is definitely no dog on the food menu when I looked, unfortunately. Sorry to all Chinese people and some Koreans. Happy 2024. Parking: There pretty much no parking unless you use valet I think it s free valet but hey tip them a few dollars why don t you, you dried fruit. Just kidding I love you. Be safe. Wheelchair accessibility: They didn t have wheelchairs when I went I think you have to bring your own

Date: 2 months ago

Review №68

Rating: 5

Date: 2 months ago

Review №69

Rating: 2

Been coming for many years seen ups and downs. Service had gotten better but Sunday night I stopped in desperate for some decent food/chicken Caesar Walked in at 10:20pm Asked a waitress if I could still get food (who was sitting around doing not much with another girl) She said no sorry I figured I was too late until I asked front security guy if they stopped serving food at 10pm. He said last call for food was 10:30pm So effectively she was too lazy to let me order food and just threw in the towel early. Which is what I am doing on this place I m out

Date: 2 months ago

Review №70

Rating: 5

Date: 2 months ago

Review №71

Rating: 5

Great spot

Date: 2 months ago

Review №72

Rating: 5

Nice spot for a hot day, the service is great

Date: 2 months ago

Review №73

Rating: 5

Date: 2 months ago

Review №74

Rating: 5

Date: 2 months ago

Review №75

Rating: 3

Always love Katy Trail and the atmosphere. And the drinks of course! I will say I am always hesitant about going because the entrance staff can be extremely rude but once you get inside it s wonderful! Every time I end up going and put my name down on the list, there is always a couple of people commenting on an attitude or customer service of the hosts (Excluding the security guy, he s just doing his job) as we wait on benches. Has happened more than a few times.

Date: 2 months ago

Review №76

Rating: 4

Date: 2 months ago

Review №77

Rating: 5

Took a walk on Katy Trail, and I ve always seen this place, but never stopped in. We ordered the, Hangover Over Burger . It s so simple, yet so DAMN good! Paired it with the, Meanwhile Pils. So delicious, we will definitely be back!

Date: 2 months ago

Review №78

Rating: 4

Gave important constructive feedback to the GM and long-term corrective action was made...impressive. Great patio.

Date: 2 months ago

Review №79

Rating: 5

Date: 2 months ago

Review №80

Rating: 2

Good vibes until you talk to a waitress. Bartenders are fun, waitresses are put out to smile and show manners. Waitresses don t deserve tips.

Date: 2 months ago

Review №81

Rating: 3

Date: 2 months ago

Review №82

Rating: 5

I enjoyed the food and the service was friendly and helpful.

Date: 3 months ago

Review №83

Rating: 4

Loved the large patio! appetizers were good!

Date: 3 months ago

Review №84

Rating: 1

I just want to preface that I have never once written a review but I feel inclined after the rude service I just experienced. We were visiting from out of town and came for a beer and some food. It started out as a great place with awesome outdoor space and a good atmosphere. That very quickly changed when a thunderstorm rolled in and it started absolutely down pouring. That wasn t the issue however- the issue was that the rude staff would not let us take cover inside unless we had a table. We wanted to keep drinking and enjoying our time but they obviously did not want our money as we were chased around by the bouncer in the inside area and told we needed to go outside because we didn t have a table even tho there was a full bar and plenty of space. Not to mention, we did in fact have a table but it was no longer an option because of the dangerous weather. We were told standing inside was dangerous because we were blocking the exit(we were not at all in front of the exit) what??? So standing outside in thunder and lighting isn t dangerous? Do not go here.

Date: 3 months ago

Review №85

Rating: 5

Very cool bar off of the trail. The vibe was perfect, the food was great, and they serve a solid guacamole.

Date: 3 months ago

Review №86

Rating: 5

Amazing restaurant/bar tucked next to the Katy Trail that is completely shaded by beautiful trees. Outdoor atmosphere was so beautiful and had a fun vibe. Great goblets for drinks

Date: 3 months ago

Review №87

Rating: 4

The indoor sitting are had a strong smell of mothballs. Food and service were great.

Date: 3 months ago

Review №88

Rating: 5

Date: 3 months ago

Review №89

Rating: 5

I lile thisnplace because itnis a fantastic containment zone for yuppies and people fromout of state. Keeps them from ruining other places throughout thr metro.

Date: 3 months ago

Review №90

Rating: 1

Ive been here 3 times, the first time was for a red river rivalry watch party in which they proceeded to not show the game at the tv we were sitting at and said it was because another group was watching the LSU game. Didnt make sense. Then the other 2 times I got severely sick from their food and we even had a finger nail in one of my friends waters. The wait is also usually 2-3 hours. My advice is if you dont want to get sick then dont go here. Even something is wrong with their margs. Ive never been so sick off tequila.

Date: 3 months ago

Review №91

Rating: 5

Went for a drink, great service nice and cool with misters in the heat TVs and great atmosphere as well as the great beet selection. I just wish there were more sports on but not their fault we were there early. Loved the free valet option also.

Date: 3 months ago

Review №92

Rating: 1

Food was just ok and they gave me the wrong beer and had a little attitude when i was telling them so yea wont be going back.

Date: 3 months ago

Review №93

Rating: 5

Date: 3 months ago

Review №94

Rating: 5

Had not been here in several years....man has it grown. Awesome place to spent a nice evening!!!!!!! Will make the hour long trip again!!!!!

Date: 3 months ago

Review №95

Rating: 2

The reason why this place is getting a low rating is because of the extremely rude and unfriendly host at the front. There is an older gentlemen who acts more like a club bouncer than as the host of a restaurant. I ve been to the Katy Ice House at least 5 different times with my family on a Saturday for lunch and every time this man is there and he is unbelievably rude and impatient not just to me but to other guests before me as well. It baffles me that management/ownership would put such an incorrigible person at the front serving as the face of the establishment, especially when the rest of the staff is so friendly and respectful. The food is great, the atmosphere is fun and lively, and the servers I ve had have been amazing. However, I just get so put off by this guys behavior that it ruins the whole dining experience. Please retrain this employee.

Date: 3 months ago

Review №96

Rating: 5

Date: 3 months ago

Review №97

Rating: 5

Came for lunch what might have been there worst time for service but was very impressed.i enjoyed this place being it was my 1st time here.

Date: 3 months ago

Review №98

Rating: 1

SO, the waitress did say we can take our drinks togo as long as we wait to drink it. Both me and my friend had 2 drinks. By drink two, we wanted to go home since service was slow. We ubered and were only 1.5 drinks in. We put our drinks and togo cups and were about to head our, and then a security guard working the door says we cannot take them. I say oh okay, i ll cancel the uber ill step back inside to finish it and throw it away then. He then yanks the drink from our hands and throws them away. I said, I told you I would step back inside to finish it? And he said no drinks outside . WE DIDNT EVEN MAKE IT OUTSIDE? We made it 10ft before the exit. Never am coming back. Service was also slow and unfriendly. They are so rude and also we are women, don t yank something from me like that. We were respectful.

Date: 3 months ago

Review №99

Rating: 3

First and last time here unfortunately. Wanted to stop by after walking the trail, and got the gourmet hotdog pictured below. I regret not just going to Costco and spending $1.50 instead. Server was annoyed to take our order after a 20 minute wait, and food & drinks were . unfortunate. Which is disappointing because this location is prime but for WHAT?

Date: 3 months ago

Review №100

Rating: 4

Date: 4 months ago

Review №101

Rating: 4

Super fun atmosphere for drinks, ran out of BBQ though unfortunately.

Date: 4 months ago

Review №102

Rating: 5

the queso!! the margs!!

Date: 4 months ago

Review №103

Rating: 5

Date: 4 months ago

Review №104

Rating: 5

Date: 4 months ago

Review №105

Rating: 5

Perfect place to spend some time outside, they have fans that make the area comfortable despite high temperatures. With it being along the Katy Trail, there are a lot of passerbys that add the the environment and sense of community. They have complimentary parking which removes the headache of finding parking in the area. While the burger I had was good, in the future I hope they add a chicken tenders option to the menu and lower the hotdog price.

Date: 4 months ago

Review №106

Rating: 5

Bbq and service were great. The setting was the best part.

Date: 4 months ago

Review №107

Rating: 5

Best patio bar and restaurant ever! BBQ Thursday through Sunday. Lots of local Texas beers and ciders.

Date: 4 months ago

Review №108

Rating: 5

Date: 4 months ago

Review №109

Rating: 5

Date: 4 months ago

Review №110

Rating: 1

Tried chili, and it tasted like cheap canned chili from the store. Swapped it for a hambuger. Servers lost my receipt, where I added tips. They called security and started DEMANDING tips. The manager came over but didnt resolve the situation. Never coming back to this place.

Date: 4 months ago

Review №111

Rating: 5

It is certainly a must-try. The food is exceptionally delicious! We both had chopped brisket with ranchero beans and slaw. The beans have a pleasant spiciness to them. The meat was flavorful, tender, and juicy! We look forward to returning with our friends soon.

Date: 4 months ago

Review №112

Rating: 5

Go here for a real Texas experience. Nice cold brews

Date: 4 months ago

Review №113

Rating: 1

They didn t let you in if you are wearing a tank top, but in their photos is a lot of guys wearing it! That was super disrespectful and no sense. Please check what is wrong with the security guy because he gave us a terrible experience.

Date: 4 months ago

Review №114

Rating: 5

One of my favorite places in Dallas. The service is always excellent, its in a great part of town where you can just take a quick break from your walk or you can stop to eat. Our favorite appetizer is the loaded cheese fries, followed by the ice house quesadillas (brisket, chicken, and beef are all great!) For burgers, the Hangover Burger with fried egg or the Jalapeno Jack Burger are our main stays. And then from the grill we like the Poblano Chicken Sandwich. All the food has been fantastic though and you cannot go wrong. Always have to hit this place when we visit Dallas! Parking: If you can find a spot great, if not, theres a park a little ways away that you can find plenty of parking at and then walk about half a mile to the place!

Date: 4 months ago

Review №115

Rating: 1

Wouldn t let us in. Terrible management

Date: 4 months ago

Review №116

Rating: 5

This is by far, a true Texas experience. First off, youre going to want to sit in Macys section. She is unbelievably awesome! Made everything wonderful and honestly, shes just cool! Second, get the ribs and brisket. Mmmmm cant even begin to tell you how good that was! Next, YES! Bring your dog. Everyone there is all about the pooches. Need water for them? You got it. Need a plate to share your grub? Theyre on it! My husband, puppy and I enjoyed this so much, next time were in Texas, this is our new spot! Thank you, Macy! You made our trip out there epic!

Date: 4 months ago

Review №117

Rating: 5

Date: 4 months ago

Review №118

Rating: 5

If you haven t been you haven t lived!! Its pricey. Expect $20-30 per person as each menu item averages at $18 plus any beers you order so it ll add up. It s worth every penny. Used to go every time I ran the Katy trail Parking: It s valet parking on Routh St. Unless you walk to it. It s on the Katy Trail.

Date: 4 months ago

Review №119

Rating: 5

Date: 4 months ago

Review №120

Rating: 5

After walking along the Katy trail, we stopped there for some drinks and lunch on a Sunday. Enjoyed the sliced brisket and cole slaw. Fans running with a cool mist refresh you and keep you comfortable in the 90 degree heat. Great for families and you can bring your dog!

Date: 4 months ago

Review №121

Rating: 5

Date: 4 months ago

Review №122

Rating: 5

Fantastic place to get drinks and a nice snack. They have a great selection of beers and cocktails (we like the summer beer). The food is always solid with some of our favorites being the cheese fries and onion rings. This place has become a Dallas favorite for a reason!

Date: 4 months ago

Review №123

Rating: 1

Thanks for being consistently rude. Been going here for years but no more. Staff and waitstaff have gone down hill in a serious way. Today they were straight up Aholes. Why there are 8 people standing at the front, texting and talking on their phones instead of greeting and welcoming customers is pretty insane. The rest of staff have bad attitudes and that look on their face of sour beer. No thanks!! Hard pass, spend your time and money where they appreciate you as a customer. And as standard practice I m not going to establishments that feel the need for bouncer type security in general but at 10:30 in the morning on a Saturday when more than half the place is empty is not a good look and feels sketch.

Date: 4 months ago

Review №124

Rating: 1

Date: 4 months ago

Review №125

Rating: 5

Awesome vibe for a saturday afternoon! Liked the Summer Beer over the Ranch Water. Jalapeño bottle caps hit the spot with ample amount of really tasty ranch dressing.

Date: 4 months ago

Review №126

Rating: 5

Date: 4 months ago

Review №127

Rating: 5

Great place, I have only gotten drinks. The parking is awful and weekends are almost impossible to get in here at night without reservation.

Date: 4 months ago

Review №128

Rating: 2

The place itself is nice and a good spot to meet up. Food is very mediocre and the beer selection is lackluster.

Date: 4 months ago

Review №129

Rating: 5

Date: 4 months ago

Review №130

Rating: 1

This place is right off Katy Trail but they wont let you in if youre wearing running/workout clothes? Its so strange -- they used to, but now they are kicking people out. Food is good, but never coming back.

Date: 4 months ago

Review №131

Rating: 4

Burgers are great, but four stars on food because on three visits the fries were cold, yet they recooked and brought fresh when asked without complaints. The onion rings are a ripoff at $8.99 for three rings. Service for takeout was always great at the bar and it s always a rocking place.

Date: 4 months ago

Review №132

Rating: 5

Amazing Service!

Date: 4 months ago

Review №133

Rating: 1

Used to enjoy coming after a run on Katy trail to grab food . For some reason they decided my running tank was no longer acceptable for an outdoor patio restaurant next to a running trail. Rules are fine ,but if you are going to let others who are wearing sports bras and tanks into the establishment,then at least try to keep it fair across the board.

Date: 4 months ago

Review №134

Rating: 1

Make up your mind about the sleeves shirt policy. Some days you allow it and other days you don t. FYI it s a stupid policy for an outdoor establishment. Also your food and service has gone down hill. I went during happy hour, ordered your onion rings appetizer and only received three onion rings opposed to the 6 during the normal hours. After questing my order, the waiter then informs me that that s correct for happy hour, so you re telling me that happy our is half the price and half the food???? That s not a happy hour.

Date: 4 months ago

Review №135

Rating: 5

BBQ place with no BBQ sort of a let down to say the least A+ for the atmosphere Not one happy staff member Place could be amazing

Date: 4 months ago

Review №136

Rating: 1

Beautiful evening here on the trail. However, the attitude of the wait staff and the quality of the food spoiled it. Do NOT order the wagyu beef bbq unless you enjoys slabs of nothing but beef fat.

Date: 4 months ago

Review №137

Rating: 2

Honestly the food is overpriced and is not portioned well. My boyfriend and I were extremely disappointed in the nachos as there were only 6 tortilla chips on the plate. Furthermore, we tried the pecan pie which was clearly store bought. A single slice of pecan pie was $10 and it was incredibly disappointing! save your money and go somewhere better to watch the game and eat food that s worth paying for.

Date: 4 months ago

Review №138

Rating: 5

We were in town for a conference and decided to eat here. It was such a hopping spot to grab a bite to eat and watch hockey playoffs with all the locals. Dietary restrictions: They were able to accommodate for my GF needs. The brisket tacos were amazing!

Date: 4 months ago

Review №139

Rating: 5

Great spot along Katy Trail. Outdoor picnic tables & great BBQ.

Date: 4 months ago

Review №140

Rating: 1

I have never in my 33 years of life written a 1 star review. Avoid this place at all costs the service is unbelivably bad and the people here are rude beyond belief!

Date: 4 months ago

Review №141

Rating: 1

The little boys they have working as bouncers in the front are power hungry and frankly bizarre. Same thing happened to us as these other reviews where they pick and choose random sober people who are too drunk to come in. I understand the scrawny security staff are insecure and not well socialized, but let s not make that the customers problem.

Date: 4 months ago

Review №142

Rating: 5

Date: 5 months ago

Review №143

Rating: 1

Staff is terrible

Date: 5 months ago

Review №144

Rating: 5

Great service for our group. Tasty food & drinks plus an AWESOME atmosphere.

Date: 5 months ago

Review №145

Rating: 5

Date: 5 months ago

Review №146

Rating: 5

Date: 5 months ago

Review №147

Rating: 1

Date: 5 months ago

Review №148

Rating: 1

Whats going on with this place? Katy Ice used to be my favorite spot in Dallas, but lately the service has been terrible. The other night, I went with a group of friends and the girl who was serving us had a really bad attitude from the get-go. At one point, we ordered a cider and a beer, and she clearly misunderstood and brought us 2 ciders. We pointed out the mistake, and her attitude was extremely rude. She called us liars even though the 2 ciders were right there on the table... then she aggressively told us we had to leave, took the order away, and later brought the bill, CHARGING US FOR THE DRINK SHE JUST TOOK AWAY. We asked to speak with the manager but they never showed up. Instead, 2 security guards came, refused to give their names, and told us we had to leave, refusing to refund the money for the extra drinks they charged us for. While this was happening, the waitress was behind them laughing and making gestures at us (clearly she has some sort of social issue). Ive been reading the latest reviews and a lot of people are upset about the service. If the owner of this place reads these comments, please do something about it and dont let it become a hostile bar for people. Tomorrow well be calling to demand to speak with the manager to ask for a refund and file a formal complaint against the waitresss violent behavior and the hostile attitude of the security staff.

Date: 5 months ago

Review №149

Rating: 5

Great food day or night!

Date: 5 months ago

Review №150

Rating: 5

Nice spot with outdoor tables

Date: 5 months ago

Review №151

Rating: 1

This place has some of the worst service I have ever experienced. The wait staff is always rude and the loser bouncers in the front think they are saving the world from drunk people like my boyfriend. We were meeting a friend inside and they told my boyfriend he appeared too drunk to come in because he dropped his wallet (we were sober) and that he was slurring his words (he has an accent) racist much? Also, the food is trash so don t waste your time here.

Date: 5 months ago

Review №152

Rating: 5

Date: 5 months ago

Review №153

Rating: 1

Horrible and very rude bouncers and staff! As soon as we walked in, the bouncers thought we were drunk and when we asked them why they assumed we were drunk, they didn t give an answer. They said now they can t let us in unless we apologize to them. Later we called to talk to the manger and one of the staff said he was the manager and he hung up the phone! Like who hired these people ..

Date: 5 months ago

Review №154

Rating: 3

Brisket was alright but the ribs tasted mainly of salt and the nachos were 6 chips

Date: 5 months ago

Review №155

Rating: 5

Probably my favorite place in Dallas! Great atmosphere, really laid back and friendly Good food at decent prices and that goes as well for the drinks Honestly you cant beat a place where you can go ride your bike or run on the Trail for a few miles and then just walk over sit down and have a great burger and a beer right away Opens until late even in weekdays which is a plus as well if youre on vacation as I am

Date: 5 months ago

Review №156

Rating: 4

Tasty food (although pricey for what you re getting) and the atmosphere is unmatched. Always a great place to come when the weather is nice, but know you ll be waiting a while for a table. Drinks and beer selection are solid. The service isn t great, though. Generally slow and most of the staff is rude.

Date: 5 months ago

Review №157

Rating: 5

This place was so nice. Outdoor atmosphere. If you would like to have some lovely moments with your loved ones then I s recommend this place.

Date: 5 months ago

Review №158

Rating: 4

Date: 5 months ago

Review №159

Rating: 1

Me and 5 guys came here to just grab a beer after dinner. The rules of not standing while at a table outside mind you, and the waitress voicing her annoyance because we bought beers at the bar top rather than at the table inside the bar was insane to all of us. We re between the ages of 33 and 50 years old. Half way through our first beer the bouncer came over and said we had to leave. I ve never been kicked out of a bar and never seen it happen while everyone was stone cold sober. I ve never been so disrespected at an establishment. I wish nothing more than this bar to fail so I can have a well deserved beer upon its ashes. Do not go here. Whatever you do.

Date: 5 months ago

Review №160

Rating: 5

Date: 5 months ago

Review №161

Rating: 5

Great ambience and great service

Date: 5 months ago

Review №162

Rating: 3

The cotton wood currently is insane. It felt like it was a snowstorm of cotton wood while eating. Our drinks and food was covered. Id recommend skipping outdoor dining from April to May. Portion size on onion rings is just three pieces...

Date: 5 months ago

Review №163

Rating: 1

From the moment we walked in the bouncers tried to provoke conflict with our group for absolutely no reason (unless being insanely attractive in numbers is a crime??) would give zero stars if I could

Date: 5 months ago

Review №164

Rating: 1

Horrendous service and way too many illogical constants.

Date: 5 months ago

Review №165

Rating: 1

We happily waited for over 2 hours outside the parking lot where we enjoyed good conversation and lots of laughs. I m a mom who rarely gets the chance to get out and have a good time so when we were told that our group was too intoxicated to gain admission I was at a loss for words. We waited in the Parking lot in plain sight of the security guards and waitresses (NO DRINKS INVOLVED) You can imagine how extremely disappointed I was that my first night out on the town with my sisters, since my two children were born, was completely destroyed. How do not know when I will get the chance to get this time to myself with my sisters again so really disappointed. Even more than that, I m completely astonished that they saw us sitting there the entire time and only told us two hours later once we received the text for admission that we We re apparently too intoxicated to come in. If you are willing to wait in line, just be cautious not to laugh or be too animated as they might turn you away. Chances likely are they gave out table to someone else and instead of owning it they came up with an absolutely absurd excuse to turn us away.

Date: 5 months ago

Review №166

Rating: 1

This place has the worst service of any place I ve ever been. We waited for two hours happily as we had heard good things. They then informed us we were too drunk to enter. None of us had anything to drink we were simply talking and joking around outside. When asking who in the party was too intoxicated we were given no answer and the hostesses were so unbelievably rude. Apparently the order came from security but were never approached. Coming from the service industry I would never treat a guest with such disrespect and reckless abandon for people s time. I will advise my large social media following to steer clear of this sorry excuse for a bar/ restaurant.

Date: 5 months ago

Review №167

Rating: 5

Date: 5 months ago

Review №168

Rating: 4

Awesome place... very expensive.

Date: 5 months ago

Review №169

Rating: 5

Date: 5 months ago

Review №170

Rating: 5

Date: 5 months ago

Review №171

Rating: 1

Dont come here with kids. Pics online look like a nice open outdoor seating area where kids could wander a bit. We made the mistake of choosing this place based on those pics without doing more homework. Upon arrival we were greeted by a large sign that reads children must remain seated. We did our best but, despite being in a totally empty corner of the outdoors area, we ended up getting politely reminded by the staff 3 separate times about this policy. I get it, kids can be annoying. Just didnt expect them to be this strict during a mostly dead early lunch. Should have just left when we saw the sign. Food was mid.

Date: 5 months ago

Review №172

Rating: 5

Great sandwich, trees and birds everywhere, super crispy tots, giant cups of water to rehydrate on the trail... 12/10

Date: 5 months ago

Review №173

Rating: 3

The burger left a lot to be desired but the french fries were the best I ve ever eaten. The guacamole was hella good too.

Date: 5 months ago

Review №174

Rating: 4

Date: 5 months ago

Review №175

Rating: 5

Date: 5 months ago

Review №176

Rating: 3

$18 for loaded fries

Date: 5 months ago

Review №177

Rating: 1

My partner and I were regulars here and enjoyed the vibes despite the mediocre food and drinks. However, we went around 9pm on Saturday, April 6th 2024 and had the rudest waitress I have ever encountered. We were told it was open seating but every open table had not been cleaned. After 10 minutes of standing near one, my partner and I decided to clean the table off as best we could and moved the two margarita glasses someone left to the side. We d had this happen before with no issues. We were seated in the area outside behind the bathrooms when a blonde waitress asked do y all need drinks? We said yes that would be awesome we just got here and she muttered don t know why you d sit at a dirty table before stalking away. When she returned, I asked her if we needed to move to a different table and she said my people can t bus the table with you sitting here. I said oh, sorry we didn t know. She then gave some kind of psychotic laugh and said in the most condescending tone imaginable, oh, baby, this is a reeesteraaaunt. At that point, I asked for a manager, even though I hate doing that, but honestly felt kind of threatened by how unhinged she was behaving (also getting into our space and very angrily grabbing stuff around us). Told the manager what happened and he just said oh she calls everyone baby even me. Told him it wasn t that she called me baby it was her whole insane attitude. The manager would not look me in the eyes and would not apologize, so we just left and will not be back. It s a shame because we d had good experiences before. Just one psychopath waitress that makes you feel threatened and one incompetent and seemingly whipped manager and it s ruined. I write this because any place that hires people with that little self-control does not deserve customers.

Date: 5 months ago

Review №178

Rating: 5

Date: 5 months ago

Review №179

Rating: 1

Rude service. Been going frequently but will not be returning.

Date: 5 months ago

Review №180

Rating: 4

Date: 5 months ago

Review №181

Rating: 4

Valet drivers drive recklessly.

Date: 5 months ago

Review №182

Rating: 4

We ve been going to KT for years and absolutely love it. However, today was our first time bringing our baby with us and it was a disappointing experience. When we asked for a table for 2 and a high chair the older man at the podium said no high chairs (as I m holding my baby) and almost smiled like he was pleased to tell me that? So our baby had to sit on our laps. The waitress was having some kind of drama with another waitress and swearing just feet away from us as we ate. When we got our car from the valet, as I m putting the baby in her car seat a valet driving another car behind us honked at me to hurry. Love KT but I guess don t bring your kids. Disappointed. Kid-friendliness: Not kid friendly at all

Date: 5 months ago

Review №183

Rating: 1

All their food menu has bacon or pork Even the burger patties

Date: 6 months ago

Review №184

Rating: 1

Horrible service, very slow, food order was wrong, etc.

Date: 6 months ago

Review №185

Rating: 3

Great food, great service, great atmosphere. Valet parking is mandatory and it s an absolute cluster nightmare. The valet told me today that I could not Southpark and they don t have handicap parking. Furthermore, I brought a cake for my grandmother s birthday and they wanted to charge me $25 cutting fee. We brought our own plates and knives. So we declined to cut it at the table and said we would just let her take it home. They would not allow us to keep it at the table, even though it was boxed and sealed. They wanted us to put it in the car. I think the general manager needs a, customer service 101. Shame on him for putting the valet and the server in that position.

Date: 6 months ago

Review №186

Rating: 5

Date: 6 months ago

Review №187

Rating: 1

Overpriced bar for tourists. Understaffed with rude waitstaff. Parking: Park a few blocks away and walk. The valet situation is bad, you get stuck waiting for ages thinking you can self park. They also don t have enough drivers. But do yourself a favor and find a better bar.

Date: 6 months ago

Review №188

Rating: 5

Dallas institution. Very busy.

Date: 6 months ago

Review №189

Rating: 5

Love ittttt

Date: 6 months ago

Review №190

Rating: 5

Had lunch here yesterday with my out of town family for the first time and looooved it. The patio is so nice and very lively for a weekday afternoon. Our server was very kind. I had the hangover burger and it was probably the best burger I ve had in a long time. My spouse and sister in law each had the brisket tacos and really enjoyed them. I cannot wait to go back!

Date: 6 months ago

Review №191

Rating: 5

Date: 6 months ago

Review №192

Rating: 1

I came here with some buddies got told the wait line was 2 hours so we waited it out and finally got called up. When we got to the entrance we were asked for our ID s which we provided. My friend started talking to the bouncer, his name was Miguel or at least that s what he told us. Then Miguel proceeds to say my friend was slurring his words and would not let him in. My buddy has an accent and a lisp and he explains that to him but Miguel ignores him and says you re not getting in. The way this situation was handled was not acceptable and he let his personal feelings get in the way of doing his job.

Date: 6 months ago

Review №193

Rating: 5

Great food. Awesome beer and the best Old Fashion.

Date: 6 months ago

Review №194

Rating: 5

Date: 6 months ago

Review №195

Rating: 5

The burgers are very delicious. Great place to bring the pups and get some sun.

Date: 6 months ago

Review №196

Rating: 4

Great ambiance and music and totally loved the vibe. Its open till 2 AM in the morning.

Date: 6 months ago

Review №197

Rating: 4

Date: 6 months ago

Review №198

Rating: 5

I love this place. Stopped by for a drink with colleagues and missed out on the BBQ because I got in too late, but the burger was amazing. The beer was fresh and cold as ice (shout out to my boy RVW). Highly recommend this spot.

Date: 6 months ago

Review №199

Rating: 5

According to the wait-staff the restaurant seats 1000 people. Even so, you might need to wait for a table on busy nights. Go for lunch. Try the brisket tacos... Delish!

Date: 6 months ago

Review №200

Rating: 5

Date: 6 months ago