Grill & Vine

Review №1

Rating: 5

Grill & Vine is a cozy yet refined spot inside The Westin that s quickly become a favorite of mine. The atmosphere is welcoming, and the food is consistently fresh and well-prepared. Whether you re in the mood for a perfectly cooked steak or a light salad, their menu has something for everyone. The wine selection is top-notch, and the staff are friendly and attentive. While it s a bit pricey, the quality and experience make it worth it. Perfect for a relaxed, upscale meal.

Date: a month ago

Review №2

Rating: 5

Date: a month ago

Review №3

Rating: 5

We tried short rib pappardelle and margherita pizza here, both were really good. The service is very good, the prices are normal.

Date: 3 months ago

Review №4

Rating: 5

Date: 4 months ago

Review №5

Rating: 5

Great customer service and great views overlooking beautiful downtown Dallas

Date: 4 months ago

Review №6

Rating: 5

Date: 5 months ago

Review №7

Rating: 1

We went to dinner at the Grill and Vine restaurant as a party of seven on April 8th. Five of the people were satisfied with their meal, but my daughter and I ordered the kale and quinoa salad, which was extremely sparse. It had virtually no quinoa, possibly one cut up apricot and one cut up cucumber and dressing that was advertised as curry, but tasted like pure oil. The kale was very hard and inedible. Each of us was charged $16 for our salads which amounted to $32. We were both extremely disappointed and upset but were hosting guests from out of town and did not want to complain or have to wait 20 minutes for new dinners if we ordered them. It was already a long wait to get our food originally. I am extremely upset and no one is getting back to me from management. My voicemail is sitting ignored. I offered to scan and send a copy of our receipt so they could give me a refund which be would be a small portion of what we spent I am looking for a refund for those two salads .Wish me luck. By the way, the atmosphere was lovely and our server Alfredo was great. My advice: avoid the kale and quinoa salad like the plague.

Date: 5 months ago

Review №8

Rating: 3

The table wasnt clean; there were food crumbs scattered on it, as well as on the seats and the floor. Additionally, the water cups were dirty and looked unappetizing. Id like to mention that despite the cleanliness issue, the food was satisfactory, and the prices were reasonable. Id also like to highlight our server, Fenta, who provided excellent service throughout our dining experience.

Date: 6 months ago

Review №9

Rating: 5

Awesome! Will be back

Date: 7 months ago

Review №10

Rating: 1

I visited Grill and Vine at the Westin Downtown Dallas and had one of the worst dining experiences of my life. The food and menu items were subpar, my server didn t know in-depth about any items on the menu, but those things were not a big deal. When my check comes for $220, I give my card and the server comes back saying that only $160 was deducted and that I still owe the additional $60. So I check my account, things are all good so I give back my card to charge the rest. They then charge me an additional $180 and are saying I still owe more money. Seeing that I ve already been charged $340 for a $220 bill I immediately go to the manager bc it makes no sense whatsoever. The manager proceeds to tell me that the card reader automatically charged the amount of $180 and he doesn t know why. In what world does a card reader charge random amounts? You would have to type in the amount owed to be charged. While trying to see what s going on and get my money back, Louis Almassy comes over and immediately tells me to calm down, calls me aggressive, and threatens to call the authorities on me without even knowing what s going on or why I m upset about being overcharged. He continued to call me aggressive and threatened to call the cops on me all for being upset about money being taken from me. I didn t appreciate being called names and being threatened with cops for simply just calling out being overcharged. I truly believe that I was only threatened with the cops being called because I m black as there was nothing happening that warranted a cop being involved when again, money was taken from ME. Louis saw a black man upset and immediately pegged me as the problem without even getting an understanding of the situation. Even after getting an understanding, he never apologized for threatening to call the cops. Furthermore, Louis is a loss prevention manager which protects a companys assets from fraud and theft , why would I be reprimanded by him when I m the one in need of help? This dining experience was by far the worst experience I ve ever had.

Date: 7 months ago

Review №11

Rating: 1

I booked this venue for Valentine s Day with my wife. $85 per person is reasonable so I booked it. We were greeted promptly and politely by the hostess. The restaurant was basically empty, which made me wonder why the booking time was so limited. It took a few minutes to be greeted and offered drinks, but the bar was busy so we understood. When we placed our order, we watched our drinks sit on the bar for 8 minutes before my wife got up and got them for us. When it came time to order from the fixed menu, I was concerned when they didn t ask what temperature I wanted my filet. Come to find out, it s only well done. They brought out my plate with mushrooms, some sort of potato, and a thin filet cooked WELL DONE. It was painfully obvious the steak was premade and microwaved to order. My wife got scallops and risotto, the scallops had a strong fishy smell to them, which is NOT in the norm. I sent my steak back to be prepared medium rare as a filet should be. The product they returned to me was BLUE RARE at best. At this point, I was annoyed. So I asked them to return the food and bring us our check. I gladly paid for my wife s meal since she tolerated the scallops. The oxtail pie appetizer was bland, and the cappuccino tomato soup starter was good, but was maybe an ounce. To top it off, they brought h wife her dessert and sent back mine since I returned my meal, and requested it to be removed (I took one bite of my well done steak). While I understand they shouldn t just hand stuff out, they should have at least made an effort to remedy the poor food quality. I don t blame the server at all. Either way, I paid $113 for my wife s meal that was mediocre at best. The risotto was bland and overcooked along with the overly fishy scallops. I hope management fixes this for future diners. Luckily, we found an Italian place down the street to eat.

Date: 7 months ago

Review №12

Rating: 4

Date: 8 months ago

Review №13

Rating: 2

Came here for new years eve and was very disappointed with the service. The lady server didnt want to work that day. The food was warm (sea bass & wife order the stake). It was a set menu for New Years eve. Was not worth the price!

Date: 9 months ago

Review №14

Rating: 4

Date: 9 months ago

Review №15

Rating: 5

We spent over four hours having a calm and special moment at Grill & Vine. We ordered multiple items from the menu from the beginning to the end. MARCO was very attentive and caring of our stay. Team members like this really make palces memorable and make us want to come back! Well done, excellent attention!

Date: 10 months ago

Review №16

Rating: 5

Date: 10 months ago

Review №17

Rating: 1

Slow, few buffet options, expensive.

Date: 10 months ago

Review №18

Rating: 4

Loved it really nice place to visit

Date: 10 months ago

Review №19

Rating: 5

I love this spot : a great lobby menu and excellent flatbread. Robin was the best server too : we made sure to get the bottle of wine and enjoy fun laughs with her each time we were downstairs in the lobby : thank you all for your hard work and we will definitely come back next year!

Date: 11 months ago

Review №20

Rating: 4

We had a large group and there was a nice area with canvas walls in the middle of the restaurant. Im gluten free and specifically asked about a bun. I was told they had a GF bun available so I ordered a burger but it came on lettuce instead. They brought me gelato/ice cream instead of the pecan pie bars others received since Im gluten free. The lemon gelato & chocolate chunk ice cream were delicious but the other flavor was not good.

Date: 11 months ago

Review №21

Rating: 4

Service was slow. The manager took our awful calamari and never returned with a new batch, as we requested. When we finally got to eat, the food was delicious. Dont get the calamari, and order the short rib, shrimp and grits, and purple rain drink.

Date: 11 months ago

Review №22

Rating: 5

Absolutely delicious. Definitely worth every penny. Just what we needed for wifes birthday celebration.

Date: 11 months ago

Review №23

Rating: 2

My $20 chicken and waffles was a burnt flat piece of chicken on top of an overdone waffle.

Date: 11 months ago

Review №24

Rating: 5

Date: 11 months ago

Review №25

Rating: 4

Very nice and quiet. Super friendly, attentive and helpful staff. Very good service and a very quiet place to disconnect. Kid-friendliness: Your entry is not limited Wheelchair accessibility: It is wide

Date: a year ago

Review №26

Rating: 4

Date: a year ago

Review №27

Rating: 5

Love the atmosphere

Date: a year ago

Review №28

Rating: 3

Had dinner here with the family. The food was good, service was good but we were the only ones there. It was a Saturday night so you would think it would be busy. If you want a little more excitement best to find something else.

Date: a year ago

Review №29

Rating: 5

Nice place Beautiful!! Food

Date: a year ago

Review №30

Rating: 5

Date: a year ago

Review №31

Rating: 5

Date: a year ago

Review №32

Rating: 4

The staff is top tier! The food is average at best the drinks are strong and you HAVE TO MEET ROBIN!! She closes the bar down and opens up in the morning for breakfast! She is truly this restaurant greatest asset!

Date: a year ago

Review №33

Rating: 5

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 3

Breakfast was great, dinner not so much

Date: a year ago

Review №37

Rating: 4

Date: a year ago

Review №38

Rating: 4

Had some wonderful margaritas during our stay at the Westin.

Date: a year ago

Review №39

Rating: 3

Date: a year ago

Review №40

Rating: 5

Beautiful place. Great food. Slow servers.

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 5

Had such a wonderful experience at this establishment for Mother s Day. The service was immaculate and the food was even better. Hope you guys are doing this for Father s Day because I will be making reservations again.

Date: a year ago

Review №43

Rating: 2

Date: a year ago

Review №44

Rating: 4

Date: a year ago

Review №45

Rating: 1

Date: a year ago

Review №46

Rating: 5

Amazing service! We had a bartender on Tuesday named nnenna who was so sweet and kind. Walked me through the entire menu and even suggested the best dessert. 10/10 service and the front desk staff was amazing as well both Marcus and David. I enjoyed my stay tremendously and definitely recommend this Westin and their restaurant.

Date: a year ago

Review №47

Rating: 2

Food was good. We were the only people there in a Friday night. They had a drink menu but didn t have any of the ingredients to make any of the speciality drinks. Think they are going out of business.

Date: 2 years ago

Review №48

Rating: 5

Date: 2 years ago

Review №49

Rating: 5

Awesome place for brunch and the restaurant manager was a wonderful host. He waited on us from beginning to end, and whenever he wasnt available I felt that he was navigating his crew from abroad. I truly recommend

Date: 2 years ago

Review №50

Rating: 5

Amazing service! Great food!

Date: 2 years ago

Review №51

Rating: 5

Great bone in steak! Took a little long to come out but the flavor was incredible

Date: 2 years ago

Review №52

Rating: 5

This place has been absolutely incredible. They hosted our company outing and treated all of us like VIPs. The host saved my number after my initial booking so when I called he answered by my name. This is a truly memorable experience thank you and your staff. Looking forward to coming back next year.

Date: 2 years ago

Review №53

Rating: 5

Date: 2 years ago

Review №54

Rating: 5

Date: 2 years ago

Review №55

Rating: 5

Date: 2 years ago

Review №56

Rating: 5

Our waitress Robin was amazing!!!

Date: 2 years ago

Review №57

Rating: 3

Food decent. Drinks terribly watered down. Very pricey for what you get, but your paying for the convenience of it being in the hotel.

Date: 3 years ago

Review №58

Rating: 5

Yummm food! Tried almost everything at the restaurant and have to say that the food is of great quality and service is the best!

Date: 3 years ago

Review №59

Rating: 4

Very good servers are bartenders

Date: 3 years ago

Review №60

Rating: 4

Date: 3 years ago

Review №61

Rating: 5

Date: 3 years ago

Review №62

Rating: 5

A true definition of great American food. The price is a bit expensive but its all worth it.

Date: 3 years ago

Review №63

Rating: 2

Date: 3 years ago

Review №64

Rating: 5

Nice restaurant.... relaxing....great waiters and staff

Date: 4 years ago

Review №65

Rating: 3

Date: 4 years ago

Review №66

Rating: 5

Date: 4 years ago

Review №67

Rating: 3

Date: 4 years ago

Review №68

Rating: 3

Never been there

Date: 4 years ago

Review №69

Rating: 3

I enjoyed it good atmosphere

Date: 4 years ago

Review №70

Rating: 5

Though the portions are small and it s quite expensive. It makes sense considering the prime location Grill & Vine is in. Food was filled with flavors! - Ossamah Sharafuddin

Date: 4 years ago

Review №71

Rating: 1

Date: 4 years ago

Review №72

Rating: 5

Delicious everything, I recommend it

Date: 4 years ago

Review №73

Rating: 5

Date: 5 years ago

Review №74

Rating: 4

Date: 5 years ago

Review №75

Rating: 5

Excellent food and nice selection of cocktails. Elegant setting without being stuffy.

Date: 5 years ago

Review №76

Rating: 5

Date: 5 years ago

Review №77

Rating: 5

Excellent food & service!!

Date: 5 years ago

Review №78

Rating: 1

Awful

Date: 5 years ago

Review №79

Rating: 3

Date: 5 years ago

Review №80

Rating: 4

Date: 5 years ago

Review №81

Rating: 5

Good

Date: 5 years ago

Review №82

Rating: 5

Date: 5 years ago

Review №83

Rating: 5

Nice facilities, good food and very attentive staff for breakfast

Date: 5 years ago

Review №84

Rating: 3

Ordered a med rare steak and it came well done. The kitchen fired a new one and brought it blue rare. They comped the steak so I didnt send it back again, so Id like to rate them between 3-4. The bread was good. They have a flat bread that was amazing but their steaks are inconsistent and not what Id expect from that price point.

Date: 5 years ago

Review №85

Rating: 4

Date: 5 years ago

Review №86

Rating: 4

Date: 5 years ago

Review №87

Rating: 5

Date: 5 years ago

Review №88

Rating: 5

Date: 5 years ago

Review №89

Rating: 5

great pricing food was presented well and tasted great

Date: 5 years ago

Review №90

Rating: 2

Date: 5 years ago

Review №91

Rating: 5

Date: 5 years ago

Review №92

Rating: 5

It was nice

Date: 5 years ago

Review №93

Rating: 1

Date: 5 years ago

Review №94

Rating: 5

The bartender was great, the seating area was nearly organized

Date: 5 years ago

Review №95

Rating: 5

Date: 5 years ago

Review №96

Rating: 5

Excellent Food. I can convey that this place is exceptional.

Date: 5 years ago

Review №97

Rating: 5

I really didnt mind this dining establishment, the food is incredible, and also the brooms were tidy. It was a little cold inside, so yeah, it was not the best. The waiter is good too. I will absolutely think about returning once again if I get the opportunity. Me and my buddy ordered the special and we were not dissatisfied. My one tip is to maintain the cool exterior. Cheers!

Date: 5 years ago

Review №98

Rating: 4

I totally didnt mind this diner, the food is incredible, and the bathrooms were not smelly. It was a little cold indoors, so that was not totally cool. The host is good also. I will certainly think about returning once more if I get the chance. Me and also my friend bought the toast and also we were not dissatisfied. My one recommendation is to keep the cool outside. Thanks!

Date: 5 years ago

Review №99

Rating: 4

I got quick service. The server was so nice and the atmosphere is peaceful. Food is very good. I would recommend it.

Date: 6 years ago

Review №100

Rating: 3

Nice atmosphere and wonderful staff, but they have no Sunday brunch for the church crowd. Good limited menu, however. The kicker for me was they only validate parking if the valet service is used. Clearly, they dont want non-hotel guests.

Date: 6 years ago

Review №101

Rating: 4

Roasted mushrooms are best I have ever had. Expensive but very good food. Okay service.

Date: 6 years ago

Review №102

Rating: 4

Good food. Slow to start serving.

Date: 6 years ago

Review №103

Rating: 3

The food was decent. Nothing out of this world. My real complaint was that the service was slow. Nothing against the waiter particularly. He had too many tables to cover. Management helped deliver the food, but could have helped wait on tables. When I was there, there were at least 3 parties of 5+ people and at least 6 tables of 2+. He just seemed overwhelmed and out of sorts.

Date: 6 years ago

Review №104

Rating: 4

Date: 6 years ago

Review №105

Rating: 1

Does not meet the times they advertise. Fail.

Date: 6 years ago

Review №106

Rating: 2

How would you like a nice, elegant restaurant, with great lighting, located in the North Pole? It s so cold my fingers are struggling typing this. Don t go in the winter unless you want to wear a parka while fine dining. Edit: the food is great. I bumped this up to a 2 stars for that reason

Date: 6 years ago

Review №107

Rating: 1

Ive given this place 3 chances, and every time, the service has been ridiculously slow when there have only been 3-4 tables with customers. Be prepared to allocate a minimum of an hour and a half for lunch.

Date: 6 years ago

Review №108

Rating: 4

Great breakfast, nice staff and ambiance. A must try if youre staying at the Westin

Date: 7 years ago