RS Clark and Associates, Inc.

Review №1

Rating: 1

This is a fake company plz don t fall into their scam. They are bothering me constantly and keep calling me from new numbers. Shame on you!

Date: 5 days ago

Review №2

Rating: 1

Received a call from them. They stated that we owe a balance of $344 and that we made one payment last year. I was trying to ask for more details on what the balance is for but got hung up on my a Ms. Lopez . She did say the call is on a recorded line so go back and listen to our conversation cause I barely got a word in before she clicked. If you don t like your job I don t know what to tell you.

Date: a month ago

Review №3

Rating: 1

Discussed a payment and disagreement form over phone she was suppose to send me a letter to confirm so I could write a letter back but never received a letter from the lady sad I am now in collections and has to google them for info I live in North Carolina

Date: a month ago

Review №4

Rating: 1

This place is a scam. They are constantly adding a medical bill from a ENT visit I had back in 2022 that was paid by my insurance back to my credit report everytime I have it removed. They have already been provided with payment info that shows it was paid by my insurance from both TransUnion and Equifax everytime Ive disputed it. The credit bureaus remove it and a few months later this company adds it back to my report. Will be going into the office tomorrow and talking with someone about this because this is the 4th time Ive had it added back to my credit report.

Date: 3 months ago

Review №5

Rating: 1

This company is a scam.

Date: 8 months ago

Review №6

Rating: 1

I was harassed several times by phone by this company the middle of December. Very rude. She kept referring to a letter that was sent to me that i received yesterday!!! almost a month later than their call!!! And the bill was paid in December directly to the provider. It is not necessary to be so nasty when making these calls, especially when we receive so many scam calls these days. She kept saying I received information I did not!!!

Date: 8 months ago

Review №7

Rating: 5

Really Nice Lady Jennifer

Date: 9 months ago

Review №8

Rating: 1

Predatory practice. They are pursuing a debt on me that I dont owe. They shouldnt be in business. Pure scam of a company. Should be reported to the AG.

Date: 11 months ago

Review №9

Rating: 1

This company violates FCRA all the time.

Date: 11 months ago

Review №10

Rating: 1

Company is mediocre at best. No other time or effort will be wasted past this comment.

Date: 2 years ago

Review №11

Rating: 1

Date: 2 years ago

Review №12

Rating: 1

This place is a joke. Call you late at night when youre tryin to get your kid and yourself to bed because you get up at 4am for work. Then have the audacity to tell me that its not too late to call when I tell them dont call me this late. Lady was rude. Just put on my blocked calls from here on .

Date: 2 years ago

Review №13

Rating: 5

I thought this was a scam because of how chill the lady I was talking to was. I damn near flirted with her . She s married. I see bad reviews. You get the energy you put out. The phone call was dope I can t wait to get this stuff off my credit. Thank you ma am that name I forgot and sorry for forgetting. _ Diante Gunn

Date: 2 years ago

Review №14

Rating: 1

Very ghetto. FDCPA violations all throughout my contact and supervisor wanted me to list them for her. Told her to listen to call. They did the right thing on one credit bureau and refused to correct their error on another. Cannot get the laws straight. Impossible to deal with. CPB will be interested in hearing more. I am sure their file is huge on this business.

Date: 2 years ago

Review №15

Rating: 1

Extremely rude over the phone and said they wouldnt give me any information or take me off their calling list without me giving them all my personal info. Anyway I figured out where the false debt collection was coming from since they were no help and cleared it up myself. Next time be less rude especially when its a debt someone doesnt owe!

Date: 2 years ago

Review №16

Rating: 1

Unprofessional people and very rude.

Date: 2 years ago

Review №17

Rating: 1

Date: 2 years ago

Review №18

Rating: 1

Date: 2 years ago

Review №19

Rating: 5

I received a call from Ms. House, a rep at RS Clark and Associates. She was very informative and helpful in setting up a payment at a time suitable for me. She was pleasant, and was genuinely interested in helping me resolve this issue to get it off my credit report. It is rare that I encounter a debt collector that makes me smile. Ms. House made me feel like I had accomplished something, instead of feeling judged.

Date: 2 years ago

Review №20

Rating: 1

Extremely unprofessional business and likely in violation of multiple consumer laws. I received a call from a low-waged employee who issued threats for not paying something I had no knowledge of even after I agreed to pay the bill.

Date: 2 years ago

Review №21

Rating: 5

I called to pay a bill that was on my credit. It was the easiest thing Ive every done. I really appreciate the no judgement-attitude and the friendly customer service of Kevin. Very knowledgeable and precise and made it a pleasure paying an overdue bill. Now who can say that! ;o)

Date: 2 years ago

Review №22

Rating: 1

They have not responded to my attempts to contact them. I dont have a voice so I need to do email but thats not working.

Date: 2 years ago

Review №23

Rating: 1

Received a very rude phone call from a man who said I was listed as a reference for my sister but wouldn t tell me at all why he was calling and he told me I had an attitude. RUDE

Date: 3 years ago

Review №24

Rating: 5

Kevin the manager, is very personable and professional, he gets things completed very fast. Great service!

Date: 3 years ago

Review №25

Rating: 5

this is coming from Mr. Milton Maxfield some how my 19 yr old daughters google acct. is locked on my pc , to business Mr. Wayne Rider is to be praised in the highest order , his professionalism has no equal and no he did not pay me to say this , just listen to the call , a true gentle man and pleasure to speak with , many can learn from his business acumen. All in all he has made a good impression on me about RS Clark Inc. Thank you for having him employed, he makes a difference.

Date: 3 years ago

Review №26

Rating: 5

Gabrielle is a life saver. She helped me get cleared and setup to continue my credit journey. Thank you Gabby for all your help and professional courtesy

Date: 3 years ago

Review №27

Rating: 5

Gabby was super friendly and helpful! She helped me solve my issues and she did so quickly!

Date: 3 years ago

Review №28

Rating: 5

I needed a letter to say I paid my debt and it was being taken off my credit to give to my mortgage loan company. I had the pleasure of talking to Kevin Brown which helped me fast track getting a letter over to me that stated exactly what I needed to provide to secure a better interest rate on my loan. I really appreciate people that go above and beyond to help others out.

Date: 3 years ago

Review №29

Rating: 5

I am giving a 5 star review because I had the absolute pleasure of speaking with Wayne Rider. He was calm, amazing, and convinced me to pay my debt in full. The first 3 people that I talked to from this company were horrible. I had plans of writing a bad review before but life got in the way. I am so glad that Wayne called me today. The bill that I had with them is relatively small but I had made up my mind that I was going to leave it unpaid. The other folks that I did not bother to remember their names made me sooo upset. One guy I flat out told him that I would not pay the bill and hung up. Another girl was sooooo rude that I had to curse her out. I try so hard to be polite as my job has me making calls all day but I just couldn t compose myself. That s how mad she made me. Appliance Warehouse and RS Clarke has Mr. Wayne Rider to thank for that bill being paid in full. Thank you very much Wayne. I appreciate you. Your co-workers need to be educated by you. You did amazing. Thank you!!!!!!

Date: 3 years ago

Review №30

Rating: 5

Wayne was very Kind and Professional, also provided Excellent Customer Service!

Date: 3 years ago

Review №31

Rating: 5

TO WHOM THIS MAY CONCERN REGARDING T. SANDERS. THIS YOUNG LADY HAS BEEN SO POLITE AND PROFESSIONAL EVERY TIME I TALK TO HER.(just respectful)

Date: 4 years ago

Review №32

Rating: 5

Best company to work for everyone is like a family, management is great we help one another and our consumers!

Date: 4 years ago

Review №33

Rating: 5

I had the pleasure of speaking with Mrs. Lopez she helped me in more ways than one today 9/17/20. As many know it can be very hard to move on from a mistake that was made many years prior to you trying to grow in your life later down the road and that was the case with me today, Mrs. Lopez reassured me that everything was going to be ok and she understood where I was coming from and what I was currently going through! Without going into much detail I am very grateful for you and I just really hope that anyone who seeks to settle a depth that they speak to Mrs. Lopez! I look forward to the coming weeks to settle my depth and move on from the past and I couldn t have done that without you Mrs. Lopez and my lord. I thank you very much a thousand times over! My girls (3) are happy for the recent change.

Date: 4 years ago

Review №34

Rating: 5

Well today I set up an arrangement to pay my small matter in full with Mr. Wayne Rider. He was so pleasant and polite. If you ever have to pay this company, please request Mr. Rider to help you resolve this matter.

Date: 4 years ago

Review №35

Rating: 5

I called RS Clark and Associates to take care of my outstanding bill and was truly shocked by the OUTSTANDING service I received from Kevin. I say I was shocked because I had just spoken to another agency like RS Clark and Associates and the level of customer service was horrific. So I was ready to argue but Kevin and his professionalism turned things around for me. Thank you Kevin.

Date: 4 years ago

Review №36

Rating: 5

I just wanted to leave a review for Kevin in management. He has an excellent sense of humour and great customer service skills. I had a positive experience with the company

Date: 4 years ago

Review №37

Rating: 5

I had the most wonderful associate to work with me THREW my most difficult times even COVID-19. I am truly going to miss speaking with Ms. House because today I was able to close my account. She is the epitome of professionalism and I must thank RS Clark Associates for assigning her to my account. If you need someone to walk you threw and handle your account please ask for Ms. House. She is a DIAMOND!!! Tyy Ford

Date: 4 years ago

Review №38

Rating: 5

Ms. House was very helpful she got the approval for my debt to be removed off my credit report completely after paying thank you Ms. House

Date: 4 years ago

Review №39

Rating: 5

Ms.House really gave me Soul Sister vibes and I loved it. I called because I wanted to clear up my credit. She asked me what my goal was and gave me the options available. My intentions were to settle for a lesser amount, my way of looking for an easy way around paying the total lol... Her tone and conversation was smooth as ever! I could hear the Auntie in her voice... although very professional... basically saying go on ahead and pay it baby ... So thats what I did. She was very informative and explained the process to me. I appreciate her services shes most definitely an asset to this company!

Date: 4 years ago

Review №40

Rating: 5

I had the pleasure of working Ms. House on a need I had that required speed and knowledge. She was more than professional and knowledgeable, and thanks to her service I managed accomplish the goal I contacted her about. Completely satisfied, and thankful.

Date: 4 years ago

Review №41

Rating: 5

I reached out to this company to take care of a debt that I owed. Spoke with an angel in the name of Wayne Rider who was very friendly, professional, and helped me get my account resolved best to fit both of our needs. Companies need more people like him working! Give him a raise!

Date: 4 years ago

Review №42

Rating: 5

Wayne Rider contacted me and was very polite and patient. The call was not like any other rude collections call. He made the process easy for me.

Date: 4 years ago

Review №43

Rating: 5

Ms. House was cool! She was eager to help me with my account, friendly, and very informational. I would recommend her to anyone if they have to reach out to RS Clark for something. Overall, I am very happy with what Ms. House was able to do for me.

Date: 4 years ago

Review №44

Rating: 5

Miss House was fantastic. She explained all my options in details and helped me to resolve my accounts. Thank you again for the great customer service!

Date: 4 years ago

Review №45

Rating: 5

Wanted to thank Mr. Wayne Rider for assisting me with a medical bill that I wasnt aware. Best collector I have talk to. This man need to teach a collection company on how to handle people.

Date: 4 years ago

Review №46

Rating: 5

Spoke with Ms. House, she helped me to clear up my credit and delete it from my report. She is very knowledgeable and patient in explaining how everything works. She is a asset to your company in the way she handles problems and helps to solve them.

Date: 4 years ago

Review №47

Rating: 5

I was helped by Ms. House who explained the process and assured the account would be deleted from all 3 credit bureaus within 30 days upon paying in full, as I did. She even went above and beyond to obtain my email to send me a receipt and inform me of what to do to obtain a removal letter to present to the lending officer for purchasing my future home. She also provided me with her email and personal extension if I had any further questions. I appreciate your time, patience and knowledge during this process Ms. House and I pray that God blesses you and your family. Stay healthy, God bless you all.

Date: 4 years ago

Review №48

Rating: 5

I spoke with Kevin Brown and he was amazing! I was able to pay off my debt and request the removal of debt from my credit report.

Date: 4 years ago

Review №49

Rating: 5

Ms. House was able to help me with my collection account and needs... She was direct and knowledge.

Date: 4 years ago

Review №50

Rating: 5

I was helped by Wayne Rider, he was very helpful and understanding, I really appreciate how he went out of his way to help me and get the issue resolved instead of making it a bigger problem. Definitely would recommend working with him.

Date: 4 years ago

Review №51

Rating: 5

Wayne Rider is a great debt collector. Not only is he great to talk to, but he breaks down everything so you are able to understand debt collectors. Overall, he is wonderful!

Date: 4 years ago

Review №52

Rating: 5

I worked with Ms. House on a collection account that I had. She was very kind, helpful, and she listened. She was willing to help me come up with a solution to pay this off instead of not budging on what the options were. I m appreciative of how Ms.House handled my situation

Date: 4 years ago

Review №53

Rating: 5

Great Customer service! Mr. Wayne Rider/Writer was so helpful! He gave me options and even help me come up with a solution. Even when I got upset and had an attitude instead of reacting back, he defused my anger with humor. Thank you so much for helping me and making me laugh! If thats not great customer service then I dont know what is! Thanks Mr. Wayne

Date: 4 years ago

Review №54

Rating: 5

Ms hill kept her word and helped me clear my debt. Thank you for your help.

Date: 4 years ago

Review №55

Rating: 2

Called to arrange a payment, Mrs. Hill said no... as it was too soon to schedule but she was rude... no hi how are you, sounded as if she hated what she was doing... if I m calling to arrange a payment I would think they d be happy to hear it but it was terrible customer service.

Date: 4 years ago

Review №56

Rating: 1

Terrible. Im literally crying on the phone trying to settle and she said your balance is due in full and hung up on me. Reporting to BBB. HORRIBLE customer service.

Date: 4 years ago

Review №57

Rating: 5

MS House. she is a hands down amazing collector. Ive been in this industry and she convinced me to pay because I was just gonna scrub my report after 7 years, she deleted it for me as a courtesy even though the medical company screwed me over. This woman needs a supervisor position, sounds like she has been doing it awhile. Very to the point and hardcore but thats what a good collector does!

Date: 4 years ago

Review №58

Rating: 1

6.5 months pregnant and was in the process of finding another doctor and was referred to a doctor associated with this collection agency, so just recently realized I may have debt with them. I called and spoke with mrs hill first they have an address on my account that Ive never lived and she was the most rude, unprofessional person Ive ever spoken to she kept over talking and interrupting me while Im just calling to get clarity on the debt and she eventually hung up the phone in my face. I call back and spoke to a supposed supervisor mrs house who was trying to be helpful at first but turned out to he just a rude. Understandable this being a debt collection agency but rudeness doesnt help any party involved. Next time try a little professional courtesy and up training for your agents is needed asap.

Date: 4 years ago

Review №59

Rating: 5

Wonderful Service from representative Ms. House. She walked me through every procedure to update my account from a previous creditor. Without her services my credit would have took a drastic hit. With her swift and prompt service the mission was complete. Thanks again Ms House.!!!

Date: 4 years ago

Review №60

Rating: 1

NO STARS! I only gave 1 in order to write this review. R.S Clark & Associates is by far the worst company to deal with and that s as a consumer and as a worker. I worked there and my advice would be DONT EVER DEAL WITH THIS COMPANY they are by far the worst company in America and BBB should do something about it. Ms Hill Ms. House and Guadalupe are the company without them this place IS TRASH. The training IS HORRIBLE. The manager Wes acts like a female and not a business man or manager and he can t fire his coworkers like a man this company needs to be shut down

Date: 4 years ago

Review №61

Rating: 1

Date: 5 years ago

Review №62

Rating: 1

Date: 5 years ago

Review №63

Rating: 1

Edit: 5/31/19 Ms Hill and Ms Pam claim they are the supervisor and Manager yet, surprise surprise when you try to escalate the issue they try to short change you and bs about when the GM will be in. Ms Pam is the most unprofessional person Ive EVER dealt with. And when mentioning the customer service aspect, she felt the need to mention she isnt that shes in collections. Well no duh! However, your line of work should have some form of customer service which, she lacks ANY capacity. This company thus far, is a joke. Mr Rowden, I expect a phone call first thing Monday, June 3rd 2019, you have less than desirable people working for you, and I am being VERY kind in my word choice, I suggest you save this case cause I will take legal actions if I need to. The only reason these people are even in my life is because years ago I had a newborn and lost my job, and got evicted and my debt was bought out by them, and THEN when I call and try to pay towards it, Im told no I have to pay in full that the PROPERTY doesnt negotiate.. As if they didnt already get paid by the collections agency.. Seriously??? At least Im trying to make good on my debt, and THEN Im hung up on when I dont accept the one time offer given to me. Terrible customer service, nothing but a scam.

Date: 5 years ago

Review №64

Rating: 1

Absolutely the worst customer service. They are threatening, accusatory, insensitive, and impatient. I still have NO IDEA what I was being sent to collections for. We paid the bill anyway, and I hope I never have to deal with them again. Its absurd that I had to pay for something, without knowing what it was for, just to get them to stop calling and threatening to ruin my credit.

Date: 5 years ago

Review №65

Rating: 1

Window of people

Date: 5 years ago

Review №66

Rating: 5

I ran into an issue with some debt and Ms.House was a very helpful lady. .

Date: 5 years ago

Review №67

Rating: 1

Calling my cell while Im at work and refusing to say why theyre calling. Theyre showing up on my credit report attached to a clinic on the other side of the state that Ive never even been to.

Date: 5 years ago

Review №68

Rating: 5

No one likes to receive a call about a debt. Ms. House was very professional and kind. She worked with me and everything is taken care of. One less thing to worry about! Had I known she was this pleasant I wouldve called a long time ago!

Date: 5 years ago

Review №69

Rating: 5

I was happy to work with Mrs. House she was very pleasant and helpful. She solved my problem. I recommend this company.

Date: 5 years ago

Review №70

Rating: 5

Ms. House was so nice and helpful she was fast and helped me settle my debit. Thank you!

Date: 5 years ago

Review №71

Rating: 5

Mrs. Walpool is awesome! She was very respectful, professional, and personal in our dealings with her. She worked hard to rectify our situation and it was very nice to meet her. I cant say enough positive things about Mrs. Walpool. Thank you again Mrs. Walpool! You are a delight!!!!

Date: 5 years ago

Review №72

Rating: 5

Pam Walpool is such an amazing person and would recommend her for all. Pam you re the best appreciate you.

Date: 5 years ago

Review №73

Rating: 5

You could not have found a better person to work with me than Ms. Pamela. This debt was looming over me so much that I felt that I could not move forward into a new apartment. However, Pamela was so super professional, very helpful and encouraging when I needed it most. I believe she is truly an asset to this company and deserves a raise! We need more people like her who genuinely cares. Thank you Pam for helping and working with me so diligently and by going over and beyond. Its so appreciated more than I can express. Youre the absolute best! Many thanks to you again. Blessings in abundance

Date: 5 years ago

Review №74

Rating: 1

Currently an Experian employee working for the credit bureau I still give them one star. Avoid working here. Maybe good to their consumers but just dont work here

Date: 6 years ago

Review №75

Rating: 1

Why can t I post 0 stars?! This agency is unprofessional, rude and will only make you a special offer one time. Avoid them at all costs and in any business manner!

Date: 6 years ago

Review №76

Rating: 1

If I could give this place zero stars I would!!!! Terrible place to work and a terrible owner...He apparently has little man syndrome and the things that he does to employees and former employees is terrible...I could go on for days but I wont...If you have to do business with him JUST GET A LAWYER!!!

Date: 6 years ago

Review №77

Rating: 2

They have untrue debt on me

Date: 6 years ago

Review №78

Rating: 5

I was pleasantly surprised by this company this afternoon. My husband and I are trying our best to clean up our credit and buy a house and I had an old bill that was paid to this company. My credit specialist advised me to call and ask if they would remove it and the lady I spoke to was very helpful and stated that they could do this for me. I had to ask another company the same and the response was not quite as favorable. I really appreciate the customer service of going out of the way to remove it when they really dont have to. It is much appreciated!!

Date: 6 years ago

Review №79

Rating: 1

Please report to BBB if you have any compliants

Date: 6 years ago

Review №80

Rating: 1

I keep being lied to by your company. My husband has a collection in his name a collection from a PRIVATE housing company located on a military base. At first I was told that I could not settle because theyre part of the military and they do not settle debts. Then I was told that it is apart of the contract you have between the housing company. So I called the housing company who told me THEMSELVES that they are private and although they are located on a military base they are in no way affiliated with the military. They also told me that when they send accounts to collections that they are paid a certain percentage (you guys buy the debt) and it is 100% completely in you hands thereafter. I am being scammed into believing that you guys cant settle my debt just because you guys want the full amount. I have left a voice mail with whom I believe is the main person in charge and have yet to receive a call back.

Date: 7 years ago

Review №81

Rating: 5

I worked with Pam Walpool to resolve some issues that were reported on my credit report. She was great to work with and very prompt. I have not had any other interaction with RS Clark. However, my interaction with Pam was professional and prompt. I would hope all RS employees take a page out of Pams book.

Date: 7 years ago

Review №82

Rating: 1

My husband and I have apparently been getting charged 268$ from these people for the past few months and have just recently found out. To our knowledge we have no idea why or for what reason, weve never given our card number to this agency or received any letters or statements of bills not paid and definitely never agreed for that much money to be taken out of our account every month! I am beyond angry that they would just take that much with out permission and think it is acceptable. And the only thing we get when we call it the machine to leave a message

Date: 7 years ago

Review №83

Rating: 5

Very nice and professional. Very helpful with my situation. Wish all were like this.

Date: 7 years ago

Review №84

Rating: 5

Ms. House & Ms. Walpool were very nice and helpful. I had a very pleasant experience.

Date: 7 years ago

Review №85

Rating: 5

I rarely give reviews but truly felt like this one was deserved. I have been trying to tie up all my lose ends before purchasing a house and ran into a few medical bills that went into collections. After MONTHS of dealing with different credit agencies and bureaus I was frustrated, especially since they were all very old accounts. I checked one last time to make sure everything was handled on my credit report but then realized I missed one, RS Clark and Associates. By the time I called them it was the end of the day and I was emotionally exhausted but then a kind-voiced woman, Pamela Walpool, answered the phone. She was BY FAR the nicest, most understanding person I have spoke to in a long time!! Very professional and responsive. Have you ever had that one phone call during a really rough day with a complete stranger that made you feel in a better mood JUST because of their positive mood? Well, that was Pamela for me today! I seriously cannot thank you enough for making my experience with RS Clark and Associates the best it could possibly be!

Date: 7 years ago

Review №86

Rating: 5

Give Miss Thomas a raise because other than my girlfriend she was able to get money out of me...Congrats...God Bless...

Date: 7 years ago

Review №87

Rating: 5

I spoke with Wes. He was very courteous, efficient, and expeditious in helping me with my solutions. I recommend Wes at RS Clark and Associates, Inc.

Date: 7 years ago

Review №88

Rating: 5

I worked with Miss Hill and she was pleasant and worked with me to pay this off and improve my credit rating.

Date: 7 years ago

Review №89

Rating: 5

After checking out all of the positive reviews I was skeptically telling myself no way a credit collection agency would employ such friendly and service oriented staff but I must say that I was pleasantly surprised by my talk with Ms.Thomas (ext 181) She was very kind and provided extraordinary service that I quite frankly didnt expect. If everyone in this field were as kind as she was Im sure more people wouldnt avoid calling collection agencies. Thanks for your service Ms. Thomas (ext 181)

Date: 7 years ago

Review №90

Rating: 5

Thank you for Ms Hill for being really friendly and helpful in relation to my account, and helping me set my last two payments. I was really surprised as I was prepared for someone rude, but Ms Hill was actually the complete opposite. If only all debt collection agencies were like this, people wouldnt be so afraid to pay there debts.

Date: 7 years ago

Review №91

Rating: 5

Ms.House calmed all my fears. She answered my questions and gave me the reassurance I needed. Thank you for taking care of me and making the process painless.

Date: 7 years ago

Review №92

Rating: 5

Great experience. Mrs. House was very pleasant, helpful and just AWSOME!

Date: 7 years ago

Review №93

Rating: 5

Ms. Hill was very helpful this was the most professional collection agency Ive ever dealt with.

Date: 7 years ago

Review №94

Rating: 5

I spoke with Ms House and she was amazing! Very kind & Sweet and answered all of my billions of questions! She helped me pay my debt and it will be stripped from my Credit! Payment was easy and I could not be happier right now!

Date: 7 years ago

Review №95

Rating: 5

Mrs. Hill was extremely helpful. Thank you so much.

Date: 7 years ago

Review №96

Rating: 5

Mrs Hill was a huge help! We managed to get everything settled smoothly and quickly. I appreciate all the help she provided!

Date: 7 years ago

Review №97

Rating: 5

Mrs. Hill was so helpful on getting everything handled for me promptly & efficiently.

Date: 7 years ago

Review №98

Rating: 5

Great company to work for. The best intentions are always there for the employees, the consumers and clients that we serve. The owner is a Great man and thats why his business is thriving.

Date: 7 years ago

Review №99

Rating: 5

I spoke with Ms. Lopez. She was very pleasant and easy to speak with. She listened to me and was very informative. She gives debt collectors a good name. This cannot be an easy job, but she did it with grace.

Date: 7 years ago

Review №100

Rating: 5

Only had one glitch on my credit report, I spoke with RSA previously to get it resolved and totally forgot about the debt. Called and spoke with Ms. House today, she thoroughly explained my debt and was very kind. Got it resolved Had a great experience with RSA.

Date: 7 years ago

Review №101

Rating: 5

Ms. Thomas talked to me and worked around what I had at the moment. I give it 5 stars

Date: 7 years ago

Review №102

Rating: 5

What a great experience with RS Clark & Associates. Mrs. Hill was very cordial,as well as the rest of the associates I dealt with paying my debt. Thank you for a smooth, pleasant and non-judgmental transaction!

Date: 7 years ago

Review №103

Rating: 5

I had an awesome experience with RS Clark and associates! Mrs. House was very kind, helpful and her patience was outstanding!! Thanks Mrs. House and RS Clark and associates for a smooth and stress free experience!

Date: 7 years ago

Review №104

Rating: 5

We have used RS Clark and Associates, Inc. as our Billing Company since 2008. We have experienced quality results in a timely manner, and Stacy, Robert, and Wes are a pleasure to work with.

Date: 7 years ago

Review №105

Rating: 5

They have been doing my Medical Billing for about 5 years now. I have been in practice for 25 years and have used several different billing companies over that period of time. They are one of the best I have worked with and that is why have stayed with them for this long. Stacy and Robert are not only very knowledgeable but also easy to work with. Would highly recommend them for doing your medical billing and collections- Dr Sam

Date: 7 years ago

Review №106

Rating: 5

I had nothing but a positive experience with them, they were courteous and understanding when I had to make changes to the agreed upon payments, and worked with me to resolve this debt.

Date: 7 years ago

Review №107

Rating: 5

Pam and Wes were both VERY helpful in settling my outstanding balance and addressing my situation. I am impressed with their professionalism and understanding of consumer credit issues as well as their willingness to do whatever they could to make the situation the best it could be. Thank You!

Date: 7 years ago

Review №108

Rating: 1

I just got off the phone with a Ms. Hill. Every time I have called I seem to get the same attitude from every employee. As though you train them to have a permanent chip on their shoulder. I have been trying to take care of a medical bill for literally 5 years! I have requested they update my address and send me a paper statement so that I can mail payments or pay online. Ms. Hill very rudely said that they have mailed me one per my last request back in November of 2015 (my last call was on July 18, 2016), I have yet to receive a statement not one. Instead of taking my call and saying she will put in my request for a statement to be mailed (Although it should be automatically mailed if I still have a past due balance) she kept talking over me and saying Are you going to let me finish And then proceeded to offer me their deal of the day I would love for the company to re listen to my call and see how calmly I started that call. It was not until the end that I told her she was very rude. Secondly, the last time I called I tried to make a payment over the phone of what I could when I could. However I was informed that the minimum payment they could accept was $50. I was being bullied into paying more than I could at the time. I told them I could pay $20, and maybe in a few weeks pay $40, and then maybe $30... but on that day I was not able to pay $50. They rejected my offer to make A PAYMENT all together!! So what could have been paid off a long time ago hasnt because who wants to deal with these people and their bad attitudes. I would rather have this stupid $300 bill sit on my credit than to deal with this terrible company that I have tried to work with!

Date: 7 years ago

Review №109

Rating: 1

Date: 7 years ago

Review №110

Rating: 5

I would first like to state that I give very fair reviews, so fair that I seldom give good reviews; however, my experience with R.S. Clark & Associates today, at around 9:00am on September 26, 2016, was very pleasant and hassle-free. Im not sure if there have been many changes made recently, and I was a little apprehensive to call based on the many negative reviews that I saw here; although I did not have a bad experience at all nor did I experience any of what the reviewers here have mentioned of their experiences. The agent that I spoke with, Mrs. House, was very polite and friendly; she started by identifying herself, and she asked me what I was calling for, and how she could help me. I asked about the details of my account and balance, and she was more than happy to provide me with the information. My balance was not very high, and I paid it off in full. They took my payment over the phone after transferring me to a secured line with a payment specialist. Overall very professional and hassle-free, just the way I like it. Based on my experience today, I do recommend doing business with this establishment.

Date: 8 years ago

Review №111

Rating: 1

So rude, not accomodating.

Date: 8 years ago

Review №112

Rating: 3

I made a payment plan that I failed to deliver on because I was robbed and they not once contacted me but I see that the 181.00 I owed on my credit report.... just look for the check ! Thanks.

Date: 8 years ago

Review №113

Rating: 5

My experience with RS Clark & Associates was nothing but positive, and I really appreciate how quick they were to respond to my inquiries. I was able to obtain the information I needed to pay my debt in less than five minutes on the phone, and just now received a letter in the mail informing me that my debt is paid in full. They were considerate and attentive, and they made my first and only experience working with a debt collector less intimidating and frightening than I ever could have imagined it would be! A huge thanks to Mr. Andrews and all of those working at RS Clark & Associates!

Date: 8 years ago

Review №114

Rating: 2

I Do Not Know These People!!! I am a victum of identity theft! Easy to prove with the legal documentstion filed with the US Dept. of Justice... This company has had representstives calling me on my job threatening me, and calling me after 8 pm! I have even had multiple employees from this company threaten to come to my job and petsonally have the police remove me from work and they have threatened to call my supetvisors and have me fired! This is ILLEGAL! All of this has been witnessed. By Law...I have repeatedly informed them Do Not Ever Call Me Again!, Yet after consulting with multiple sttorneys including a family member, who is a corporate attorney, their actions are NOT LEGAL! This company has very rude obnoxious people who threaten others...in my case most definitely not legally!!! I am on the National Do Not Call Registry.

Date: 8 years ago

Review №115

Rating: 1

This place is a joke! Wont send any documents, wont work with anyone wants me to give my bank information without any form of documents say I owe this or a letter saying we agree on anything. Go ahead and respond with a scripted response because no justice will come from it as youll stand by your employees.

Date: 8 years ago

Review №116

Rating: 1

Awful! These people just put you on hold and hope you will go away. Mrs. Hopkins is the worst customer service person I have ever experienced. I had a report made by them against my credit that was a mistake. It was brought to their attention in March and they corrected it but not until April 1st and then still have not reported the mistake to the credit bureau so it is still on my account. Even though the mistake was theirs, they have no interest in getting it cleared up before before May. In the mean time it is causing be all sorts of trouble with a home loan. When I asked for help in getting it expedited since they had been slow, she terminated the call. this was after putting me on hold for 25 minutes. AWFUL!!!!!!!

Date: 8 years ago

Review №117

Rating: 1

The worst I have delt with and horrible customer service. They dont even try to work with you at all. Thats kinda of customer service I rather just let go on my credit and have it removed later. you think they would accept what you can give them instead of nothing at all. Horrible and rude management as well!! I get their job is stressful but think about the customer situation as well before you take your stressful day out on them.

Date: 8 years ago

Review №118

Rating: 1

Still a one. I matched the supervisor attitude. When she talked smart I did too. When she talked like a person of compassion and warmth I didnt the same.

Date: 8 years ago

Review №119

Rating: 1

Today I called to investigate an account under collections that i discovered after checking my credit score. First of all, I called and Mrs. Hopkins answered. She is pretty rude. I understand that a collector life is a hard one, but her phone etiquette skills could be much better. RS Clark and Associates is charging me for a doctor visit that I never even been to. The clinics themselves dont even have records on me that I have ever been a patient with them, yet RS Clark still has me under collections. Ms. Hopkins was able to give me more information once I was finally able to get my account number, I guess thats how you root out the people that actually want to resolve their problem, by making them go through the hassle of getting the account number -.- Anyways, she had my name and date birth correct, but my home address was totally incorrect. Since there are so many Jesus Rodriguez in America, this is proof that they are holding the wrong Jesus Rodriguez liable for their collection as I have never even been contacted by them to collect my debt. It is very inconvenient that I now have a ruined credit score because of mistakes like these. She instructed me to create a letter and fax it to them disputing my account, so thats what I did, and I will fax it and mail it tomorrow. This doesnt sound like an issue that would take 3 years to fix, so i will not hesitate to take legal action against RS Clark, because after all a ruined Credit Score is nothing to mess with in America, in America, a good credit score is everything. Btw, I do not want a generic response to this post. I want the discrepancy fixed and the person who is in fact responsible to be held liable, not me.

Date: 8 years ago

Review №120

Rating: 1

Had a bad experience with Mrs Hopkins- I call to negotiate an out standing bill that i dint even know it existed until requested my credit report. i call the hospital were the bill original came from from and they referred me back to then rs clarks to negotiate the bill. I call to negotiate bu Mrs Hopkins just stop the negotiation by been rude.

Date: 8 years ago

Review №121

Rating: 1

Hung up on me two times were extremely rude and not helpful at all. All they wanted was my credit card info

Date: 8 years ago

Review №122

Rating: 1

They are rude, and hung up on me twice for asking them to hold while I verify the company was not fraudulent. No Im not giving you my information until i know your a real business. So how is it ok for me to verify my information with you but not ok if i verify your a real business?

Date: 8 years ago

Review №123

Rating: 1

received a phone call- asking my personal information with out willing to tell me who or what they wanted. sounds like scammers to me.

Date: 8 years ago

Review №124

Rating: 5

I work here. Its a great local company to work for. Im sorry to hear that some people are upset with our service. Im an account manager for the company and the only one at that. So for the most part the buck stops with me. My office is two doors away from our call center and I have sat in on many of these calls to see how we are treating the debtors. Audits are done regularly at least once a week. Every office has a camera installed in it. And every single phone call is recorded. We can very easily disprove a lot of these complaints that people post. We just settled a dispute from 2010 yesterday as a matter of fact. We can go back years and years through terabytes of recordings. And prove if we did something wrong or not. There has only been a few times in 20 years where we were at fault and an employee was terminated. The hardest part is keeping people here. Collectors walk out all the time because of how they are treated by the debtor. Whats these people go through in this industry is very painful to see. We are proud of our collectors and stand up for them when they have followed all laws and company policies.

Date: 8 years ago

Review №125

Rating: 1

do not pay these foreigner losers a dime

Date: 9 years ago

Review №126

Rating: 1

No one there answers the phone. When they contact me they are extreamly rude. They make false statements: This is your resonsiblity you need to make time to make a check out to use ASAP. As Ive stated to them the issue was resolved with the original company and was setteled. A woman came on the phone and stated that they bought my debt and now they needed to make a profit: So PAY UP

Date: 10 years ago