Five Guys

Review №1

Rating: 1

The food took forever to get, and it was not busy at all. I do expect some grease on fast food, but this was ridiculous. The bag was almost falling apart from the grease. The burger was dripping with liquid, and each fry was soaking in grease. The staff was arguing about something the whole time I was there.

Date: 4 days ago

Review №2

Rating: 5

Damn closest burger to In &Out I can find in B/CS. The fries AMAZING and properly salted!

Date: a week ago

Review №3

Rating: 3

Date: 3 weeks ago

Review №4

Rating: 1

constant issues with the staff. leaving patties out on the counter to get cold due to poor time management. the staff REFUSES to do their jobs. sad to see a predominantly african american run business going down the drain like that but it s 100% due to the staff & management

Date: 3 weeks ago

Review №5

Rating: 1

Place wasnt busy when I got there. The young lady took my order and didnt get it right. Had to tell the guy making the burgers what condiments went on which burger because it wasnt on his ticket. The burgers were dry and way too cheesy. The lady that took my order out my fries in the bag and I watched her get 2 more big scoops of fries and just dumped them in the bag after everything was out in there....no container or anything so fries were everywhere. Will NEVER go to a Five Guys again. Spent over $40 for 2 burgers, 2 fries, and a shake which is ridiculous and to receive that kind of service....never again.

Date: a month ago

Review №6

Rating: 5

Date: a month ago

Review №7

Rating: 1

Noone in there there service was bad first time in there a be the last ,this is our meal the way the put it in our bag just threw it in there

Date: a month ago

Review №8

Rating: 5

Walked in at 9:40--20 minutes before close. Not something Id normally do, but was welcomed in by multiple staff. I would have understood if they had begrudgingly taken and prepared my order but nope. Definitely some solid people working here. Food was great as always. Thanks for the hospitality!

Date: a month ago

Review №9

Rating: 2

The manager was very rude to the employee and would yell at them and it made me and my family very uncomfortable. I think her name was Sandra. So unprofessional and tacky. BE MORE RESPECTFUL OF YOUR WORKERS!!!! So sad to see.

Date: 2 months ago

Review №10

Rating: 4

Date: 3 months ago

Review №11

Rating: 1

Was not open during the posted hours. The opening was delayed by 1.5 hours... Better place in the area which actually open at their posted times.

Date: 3 months ago

Review №12

Rating: 5

The place is vintage and I love the milkshake

Date: 3 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 1

Expensive as hell. Costed over 70 dollars for four burgers.

Date: 4 months ago

Review №15

Rating: 4

Very good menu and service! While the specialties are hamburgers and hot dogs, make sure you get a shake. Also, when you fries are prepared fresh, if there are any left over the crew will toss them in the bag. Only down-side is the music it too loud. We will go back inspite of the music as the food is that good.

Date: 5 months ago

Review №16

Rating: 5

Date: 6 months ago

Review №17

Rating: 1

Don t go to 5guys often cuz it s pricy it s a once a year thing for me: Jan 2023 amazing manager and amazing staff. Always ask for a lot of jalapeños on the side n when I asked for more they happily gave. Jan 22 2024 around 1230pm. Different older manager and different staff. Manager and 2 of the staff very rude and verbally rude to me. Asked for a lot of jalapeños on the side I got 2 slices went up and asked for more. 2 of the staff members sighed, rolled their eyes and angrily said ugh he wants more jalapeños manager visabily upset gave me 2 more slices and said something under her breath. I didn t say anything or cause any problems but for unlimited toppings and burgers costing $15 if you want 100 jalapeños you should get it. The staff n manager acted like I was taking their money it s a corporate business. For now on I ll make sure I can get the side of toppings I want and if I can t I ll just ask for a refund/won t even order if they say no.

Date: 8 months ago

Review №18

Rating: 1

Five guys is my favorite establishment and i am very disappointed with my experience today. The young lady at the front had a very miserable look while taking my order. That s the least of my concern however while i m on the topic i figured i d add it considering it wasn t very welcoming. Upon getting my burger i realized the burger buns were hard as rocks, the cheese was practically frozen and my fries were absolutely disgusting. If it wasn t for the cajun seasoning i would have thrown them away immediately. I d give this location 0 stars however the peanuts were the highlight of my meal so i ll give them 1. Do what you want with this information; i hope this location doesn t give FIVE GUYS a bad reputation and steers consumers away due to how bad it is.

Date: 8 months ago

Review №19

Rating: 1

Ordered ahead, they keep giving the wrong people there orders and you have to sit there for 10-20 mins while they remake everything, They all sit around joking while people are in line trying to get food. 2/10, They dont take there job seriously and its annoying.

Date: 8 months ago

Review №20

Rating: 1

Cold burger bun, meat dry. 8 People in my party, one order was not filled even after I asked lady to check 8 orders. Chips were terrible unfortunately. My first experience at 5 Guys. Food

Date: 9 months ago

Review №21

Rating: 5

My daughter recommended I should stop in. The staff was friendly and the service was great. There was no line and my food was ready in a decent time. A bit pricy but you cant really put a price on freshness, a clean facility and wonderful service. Will be visiting again soon

Date: 9 months ago

Review №22

Rating: 4

Overall the burger was good. Didnt like that the Burger immediately began to fall apart but some people enjoy a messy burger staff was friendly everyone was smiling Food

Date: 9 months ago

Review №23

Rating: 5

Always excellent service when I stop by- food is as fresh as it can get, workers are friendly and communicative, and Logan is one of the best behind that counter. Always a pleasure coming to this five guys.

Date: 9 months ago

Review №24

Rating: 2

Fries tasted off, not fresh, burger dry. Not a good look for a $16 lunch

Date: 9 months ago

Review №25

Rating: 5

Date: 9 months ago

Review №26

Rating: 3

My experience here was pretty disappointing. I ve been to several Five Guys locations in the greater Houston area and the east coast where I have found the standards there to be consistent and great, but here the taste of their fries were off and were not very appetizing. Not a great afternoon craving met with taking long (15 mins) for an order of fries

Date: 10 months ago

Review №27

Rating: 5

My twin sister works there the food was amazing big shot out to her manager

Date: 10 months ago

Review №28

Rating: 2

Known for fries. Tough fries. Not fresh tasting. Old tasting. BLT is awful. Cold dried up bacon that has sat out all day. They put a tomato slice on there about 1/3 inch thick with a big giant green core running through it. No customer consideration. We waited s bit for someone to take order. 10 people behind the counter doing 3 things. I think the burgers have no flavor. No seasoning.

Date: 10 months ago

Review №29

Rating: 5

Date: 10 months ago

Review №30

Rating: 4

I just liked the food , wasnt impressed.

Date: 10 months ago

Review №31

Rating: 2

I like Five Guys but man was the service was not good. The cashier was rude didn t say anything. She was just looking away and didn t understand the menu. The only person with smile was the one who handed me my order.

Date: 11 months ago

Review №32

Rating: 1

They only take cash (?) but waited until I had placed my order to tell me they don t take any bills bigger than $20, which is ironic considering getting anything from five guys is well over twenty dollars to begin with

Date: 11 months ago

Review №33

Rating: 4

Good food and friendly workers

Date: 11 months ago

Review №34

Rating: 5

Five Guys - great service, fast and as always a great cheese burger. Ordered large fries should have known better, they were way too large.

Date: a year ago

Review №35

Rating: 4

Date: a year ago

Review №36

Rating: 1

I ordered five guys through their website for delivery. The order was completely wrong. I called to inform. Kept getting put on hold, finally their answer was come in for a free meal another time. They refused to send the correct order AND they refused to refund me. The order I received was Cajun fries and a shake, not anything of substance so I still had to provide myself with a meal for the night. I ordered out because I wasnt feeling well. Thanks five guys. UPDATE. I did go in a couple days later and got my order with no issues.

Date: a year ago

Review №37

Rating: 5

One of my favorite spots for a tasty burger . Be prepared to pay for what you get. Definitely not cheap !

Date: a year ago

Review №38

Rating: 3

Date: a year ago

Review №39

Rating: 5

Fresh and served hot bacon burger just to my liking. They are expensive - for a burger fry and drink you easily spend $20. and thats not for a double meat. Sometimes I crave FIVE GUYS and thats what I want. #Yummy

Date: a year ago

Review №40

Rating: 3

Date: a year ago

Review №41

Rating: 2

This is the first time I felt jipped at Five Guys. Normally you order fries and they fill the bag, but this time it was just a little more than the large cup. I paid $8 for fries that I expected would feed 3 people, but there was barely enough for one. Im so sad to leave a bad review. Dang Five Guys! The bag full of fries is your signature!

Date: a year ago

Review №42

Rating: 5

Its a little pricey but well worth treating yourself from time to time. I was mostly Amazed by the Cajun fries. Even the small can be shared amongst two people. Thats how they get you I think. The fries and the drinks are wicked expensive. The burgers are perfect. And you can order all kinds of cool stuff to go on them for free

Date: a year ago

Review №43

Rating: 5

The only thing I would change is the amount of salt on the fries. If you don t want your fries covered in salt you might want to ask them to adjust the amount.

Date: a year ago

Review №44

Rating: 2

Really rude staff...

Date: a year ago

Review №45

Rating: 3

Food is good but too expensive.

Date: a year ago

Review №46

Rating: 1

Two small cheese burger meals over $30 you a price of yourself out of business.

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 4

The food is so good, so fresh. Its a little expensive but the quality never disappoints

Date: a year ago

Review №49

Rating: 5

Date: a year ago

Review №50

Rating: 5

This is a real hamburger patty , it taste like you grilled it home without the trouble of firing up the pit. You need to know that a large fry is super big, two of us couldn t finish one order of them! And we got the spicy or Cajun style fries, they are super delicious! The burger was pricey I thought,but upon biting into it I realized why. The regular hamburger is a double meat burger, so if you want less meat get the little hamburger , I didn t realize this when I ordered. All the employees were very kind and friendly to us two old ladies. This place serves up the type of burgers that were common in the 1960 s. They are extraordinary so if you haven t tried it yet, do so if the best flavor is what you re after!

Date: a year ago

Review №51

Rating: 5

I recently had an absolutely awesome experience at the Five Guys restaurant in College Station, TX. Having opened just a few months ago, the place was not overly crowded, allowing for a relaxed and enjoyable dining experience. As I walked in, I was immediately greeted by the sound of cool rock music filling the air, with AC/DC playing in the background. It set the perfect vibe for a burger and sandwich joint. The interior design of Five Guys is striking, featuring a captivating combination of red and white. It gave the place a modern and energetic atmosphere. The overall ambiance was welcoming and added to the excitement of trying out their menu. One of the standout aspects of my visit was the incredibly courteous staff. As a first-time customer who wasnt familiar with their menu, I was pleasantly surprised by how patient the staff was in helping me make my order. The team member who took our order deserves special recognition for her friendly and helpful attitude. She went out of her way to ensure that we understood the options and made suggestions based on our preferences. Her genuine warmth made the experience all the more enjoyable. Now lets talk about the star of the show the burgers. Oh boy, they were delicious! The moment I took my first bite, I knew I had made the right choice. The burgers were perfectly cooked, juicy, and bursting with flavor. Every ingredient, from the fresh lettuce and tomatoes to the savory patty and melted cheese, came together harmoniously to create a truly satisfying meal. It was clear that Five Guys takes great pride in the quality of their food. The seating areas, both indoors and outdoors, were exceptionally clean and well-maintained. Whether you preferred a cozy booth inside or a breezy table on the patio, the environment was spotless. It was evident that the staff took great care in ensuring a clean and inviting space for customers to enjoy their meals. One of the best parts about Five Guys is that the prices are affordable. Despite the high quality of their food and the excellent service, I was pleasantly surprised at how reasonable the menu items were. Its a place where you can indulge in a satisfying meal without breaking the bank, making it perfect for college students like me. Overall, my experience at the Five Guys restaurant in College Station, TX, was nothing short of fantastic. From the moment I walked in to the moment I left, I felt like a valued customer. The combination of cool rock music, eye-catching interior design, courteous staff, mouthwatering burgers, and clean seating areas made for an unforgettable dining experience. Five Guys has definitely won my heart, and I cant wait to return for another tasty meal.

Date: a year ago

Review №52

Rating: 5

Hamburgers and Fries are

Date: a year ago

Review №53

Rating: 2

Way over priced for basic burgers barley give you fries rather go to burger mojo

Date: a year ago

Review №54

Rating: 5

This place nails the most important parts of a successful restaurant: the food is outstanding, and the restaurant is clean. The employees are friendly without being overbearing. It s definitely not cheap, but you re paying for good quality. I wouldn t change anything about this place.

Date: a year ago

Review №55

Rating: 5

I deliver for Uber Eats and I had a pick up order from this location. Walking in, I noticed that the restaurant was very clean. I know it was late, but a clean business at any hour is great. The lady that helped me with my order was very polite. It was a single shake. She packaged it well. I was nervous that I would waste it, but not from the way she did the sticker across the top. It was perfect. I was happy that my customer was going to get a great order delivered

Date: a year ago

Review №56

Rating: 2

This is the most boring unfriendly burger place I have ever went to.. I should have walked out when I wasnt even greeted.. no smiles from the workers, no your welcome after I said thank you 3/25/22 around 4/5 pm I spent $22 on a small Burger meal with a large fry... I should have went to Top of the hill greasy burger or elsewhere.. so disappointed with the service her and very dissatisfied about my experience with 5 guys in college station on university drive.. if you hate your job then quit... It doesnt take 5-7 people to run that slow restaurant... 3-4 FRIENDLY staff would be great!!! Food taste 4/10

Date: a year ago

Review №57

Rating: 1

Ordered an online order and they left off my toppings. Then when I said something to the employees they were very rude. And just handed me the cold toppings. The bathrooms were filthy.

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 2

This place is always so cold, I dont understand why they must keep the temperature so uncomfortable for their customers.And they dont clean up much spilled soda on the floor that hasnt been cleaned up or even an effort .

Date: a year ago

Review №60

Rating: 3

The food is good, but it is very expensive for what you get

Date: a year ago

Review №61

Rating: 5

As always, burgers are excellent, tasty. Peanut little old.

Date: a year ago

Review №62

Rating: 5

Dietary restrictions: Gluten Free options!

Date: a year ago

Review №63

Rating: 2

I am a fan of five guys to be fair to the place and I have come to accept that they are on the pricey side of fast food but if your going to charge me 50 dollars for 2 burgers one large fry and 2 shakes and not have change for a 100 it s kind of ridiculous. As always the food was pretty good but they forgot our shakes and when I went up and asked for them with my receipt they messed them up they weren t super busy but I can forgive them for a mess up but all the servers just seemed tired of serving me overall I d give the food a 8/10 but the establishment a 3/10

Date: a year ago

Review №64

Rating: 1

So I usually love the customer service at Five Guys but I am fairly new to this one. I walked up to the pick up counter and the young man working looked at me and carried on shouting out orders as mine sat getting cold. I stood around for about 5 minutes and proceeded to get another employee and asked her if I was picking up in the right spot for online orders she said yes and proceeded to find my bag. Please train your employees better yes I may not look like everyone else in the establishment BUT I do deserve the same service since my money does spend the same!

Date: a year ago

Review №65

Rating: 5

Good burgers

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 1

I came with my family to eat. and the music was extremely loud my order took more than 20 minutes the meat was bloody and the workers seemed upset that we sat down to eat

Date: a year ago

Review №69

Rating: 1

My wife n I was treated real poorly. When we came to the five guys. Worst part bout it was the hour drive one way to the restaurant just to be over charged 52 bucks for 2 ppl. The waitress was rude , n obviously didnt care bout her job needless to say will not be putting my money n ther pockets no more

Date: a year ago

Review №70

Rating: 3

Average tasting burger, over done and bland fries Very expensive.

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 1

Lackluster food and overpriced

Date: a year ago

Review №73

Rating: 4

Date: a year ago

Review №74

Rating: 1

$23 for a soggy burger. No ketchup. Soda machines had zero carbonation. Whoever the manager reading this is, I did your job for you at 12:10:32 PM.

Date: a year ago

Review №75

Rating: 5

This was my 2nd time eating at Five Guys and I thoroughly enjoyed it. We were interested in the tictok inspired grill cheese cheeseburger. Of course the cashier asked...did you hear this from tictoc lol..we answered Yes! Lol It was as good as we expected!

Date: a year ago

Review №76

Rating: 3

Burger was missing 2 items shown on receipt, bbq sauce and grilled mushrooms. $17.30 is overpriced for Double cheeseburger and little fry.

Date: a year ago

Review №77

Rating: 4

Everything was good, little bacon burger was about same size as any regular hamburger, not a lover of the fries....worse part was the sticker shock - the price, I could have bought 2 meals for this price.....

Date: a year ago

Review №78

Rating: 5

I have been to Five Guys, in Key West, yes the one with chickens running around, Mertyl Beach, and several here in Texas, they have all been great, from the peanuts, to the burgers, always fresh and delicious, and the French fries are just a good, and you get lots of fries! The workers are always friendly. Cant wait to go again...

Date: a year ago

Review №79

Rating: 2

single patty Cheeseburger: nothing special, just average burger - $10 8 oz cup sloppy floppy barely cooked fries. - $5 Small drink soda fountain - $3 $7-$8 basic average meal for $20 - Ill never be back. Unrelated, but interesting note: I asked one of the kids how much they make He said less than $12 an hour. It would take 1 1/2 hours of labor to buy a meal at their own workplace. FFGs

Date: a year ago

Review №80

Rating: 5

Great burgers and excellent house cut fries.

Date: a year ago

Review №81

Rating: 5

Juicy fresh cooked burger and fries Exceptional milkshake service was accommodating

Date: a year ago

Review №82

Rating: 5

Love the burger and fries. Front counter service could use professionalism training.

Date: a year ago

Review №83

Rating: 1

Once again, out of vanilla flavor in the coke freestyle machine.

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 1

Go to a different branch. We are sick of getting not even the full cup of fries, that s not what Five Guys is supposed to do and the staff think we are wrong for saying the fries are supposed to be generous. Topped off today by a cold, soggy burger and one on a completely stale bun. I d like to speak to a manager, but seems contacting the store is impossible.

Date: a year ago

Review №86

Rating: 4

food was delicious. someone was just a little too heavy with the salt on the fries.

Date: a year ago

Review №87

Rating: 4

The Cajun fries are a must try and the little burger is really big and good

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 5

Love their burger and fries

Date: a year ago

Review №91

Rating: 5

Very very good. Those kids know how to cook and make great burgers 10 awesome customer service thank you

Date: a year ago

Review №92

Rating: 5

Good burger, great fries, free style soda machine, plenty of seating. Getting in and out is a little odd due to location between 2 1way roads and a 2 way road.

Date: 2 years ago

Review №93

Rating: 4

Date: 2 years ago

Review №94

Rating: 2

Very subpar performance. Came in and the place was empty of customers. Two people working the front. None of them knew how to unlock the register. They tried a few times, ended up calling a third guy from the back who figured out the code. (None of the three were the manager.) Took about 5 minutes just to take my order. I bought a burger and a hotdog, both had the soggiest buns I have had experienced. The bread was literally collapsed and melting from being saturated with liquid. It was very disappointing, especially considering how good the other Five Guys locations were.

Date: 2 years ago

Review №95

Rating: 3

It had been years since I had Five Guys so I was really looking forward to going again but my experience was kind of a let down. I was extremely hungry and asked for the bacon cheeseburger but the cashier mistakenly rang up the little cheeseburger which I didnt realize until it came out. My single meal ended up being almost $20 and was just okay. Even with inflation thats outrageous. There are better burgers that dont cost as much.

Date: 2 years ago

Review №96

Rating: 4

Bad experience in September but a great one today. Great staff, clean, fast service, tasty burger and fries! Update: 8/29 great customer service and attention to quality.

Date: 2 years ago

Review №97

Rating: 4

Grilled cheese was heavenly, and a sh-t ton of fries!

Date: 2 years ago

Review №98

Rating: 1

No line...only us. Nobody eating in the dining room. No cars in the parking lot. Just for the 2 of us was going to be over $40... I just shook my head and told cashier I wasn t paying that for 2 hamburgers. Funny enough, he said he understood. Maybe he gets that quite often. I don t think I could really enjoy a meal feeling like I got ripped off while I was eating it. Ditched it and went to Mr. Hamburger.

Date: 2 years ago

Review №99

Rating: 5

Date: 2 years ago

Review №100

Rating: 2

I went for lunch with another adult and child. We ordered 1 adult burger, 2 little burgers, 1 fries and 3 drinks. The total was $43. One little burger was wrong, and they fixed it, and the drink machines were out of syrup, which I mentioned and they didnt fix. It was pretty frustrating to pay $10 for bad drinks. The burgers were pretty good all things considered. I just dont see the appeal. For $25, yes, but not $43.

Date: 2 years ago

Review №101

Rating: 5

Phoned in an order to go and they got everything as I ordered it and my shake was freshly made. Fries were hot and fresh. Clean establishment. Great experience here in college station TX

Date: 2 years ago

Review №102

Rating: 5

My burger was delicious - but the french fries really stole the show for me. I just love the fresh-cut fries at Five Guys.

Date: 2 years ago

Review №103

Rating: 3

Im a fry guy and they dont disappoint there but a bit more than what should be charged for what theyre known for

Date: 2 years ago

Review №104

Rating: 5

Single burger just enough! Really good burger! The chocolate shake was really good, too! Nice place.

Date: 2 years ago

Review №105

Rating: 4

Burger was good as always. Staff not very friendly. Dead quiet. Very pricey.

Date: 2 years ago

Review №106

Rating: 1

Date: 2 years ago

Review №107

Rating: 3

Because of the quality and service, I was kind of disappointed to spend $20 per person. The cashier seemed to be annoyed that I was confused with the menu items because I received the silent treatment and blank stares. It was my family and Is first time there. When I got my burger the patties werent even whole circles, they were in pieces and falling out of the burger. I didnt get the sauce I asked for and all the toppings were to one side of the burger. I ordered a large fry and my wife and son ordered a regular fry. Although we always share all our fries, we got the same amount of fries in the large fry as the regular fry. Some of the other employees had a better attitude and they did make the fries as requested, with no salt. Overall it was kind of a strange experience and really not worth $20/person.

Date: 2 years ago

Review №108

Rating: 5

This place is quite pricey but... They do have good burgers. Nice, hot, and freshly made, fresh ingredients. The fries, I promise off you get a regular its large enough for three people to share. It was a nice experience.

Date: 2 years ago

Review №109

Rating: 1

I did an online order. Went to go pick up at the pick time as told to me through the email. I had to wait until everyone in the store got their food first( 15 minutes after the supposed pick up time) even though I was there before some of the customers. I did not get a cheeseburger and they put cheese on it, luckily one of the employees caught it just in time and took it off, even though we have issues with it being cooked with dairy on it ( the cook was cooking the meat patties with the cheese slices on them over the grill). This was a no go but I had my 2 yr old son and 11 yr old autistic daughter waiting for me and couldnt wait another 15 minutes for them to fix the order. This wasnt too big of a deal but if you cant do online orders than dont offer it. People in my situation with family members that have disabilities have to plan everything out to avoid aggravating their disabilities. I could have went anywhere in College Station and gotten a simple hamburger. Ill just sick with TX Burger in Wellborn, order is always correct, on time and the best burgers.

Date: 2 years ago

Review №110

Rating: 3

Good food but unprofessional staff.

Date: 2 years ago

Review №111

Rating: 1

What a joke! $7 for a burger that was smaller than a McDonalds cheeseburger! Not exaggerating one bit! I would be embarrassed to serve that! WILL NOT EVER BE GOING BACK! SAVE YOUR MONEY! YOURE GETTING SCREWED BY THE GOVERNMENT, NO NEED TO LET 5 GUYS BANG YOU TOO!!!

Date: 2 years ago

Review №112

Rating: 3

So expensive for a simple bacon hamburger

Date: 2 years ago

Review №113

Rating: 4

Decent food, but seemed expensive in my opinion. But the service was friendly and fast.

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 4

Good tasting burger with great tasting fries!

Date: 2 years ago

Review №116

Rating: 2

I wonder how they re still doing business when Chick-fil-A is in town.

Date: 2 years ago

Review №117

Rating: 1

30$ for a tiny, bland burger, 2 hot dogs and a small fry???? How does that make sense. Burger King wipes the floor with these guys which is sad. Waste of money

Date: 2 years ago

Review №118

Rating: 4

Decent service

Date: 2 years ago

Review №119

Rating: 5

Love the fries! The service was great from just walking in. Its very nice and clean.

Date: 2 years ago

Review №120

Rating: 4

Date: 2 years ago

Review №121

Rating: 3

Much an echo of most patrons of five guys anymore. The complaint isn t the quality of the food, just the horrible value for money. 11.50 for just a bacon cheeseburger is more than anywhere else, and it s just special enough to justify it. 5.75 for a regular fry used to get you a bag full, now it s a kiddie cup with a couple tossed on top so they can claim they still fill the bag. Only redeeming thing keeping it from 2 stars is they are fast, and there s minimal wait here compared to all the other food nearby.

Date: 2 years ago

Review №122

Rating: 5

Date: 2 years ago

Review №123

Rating: 4

First time at this location. Food was great. Took a little bit long to get the order. Short staffed.

Date: 2 years ago

Review №124

Rating: 1

Date: 2 years ago

Review №125

Rating: 3

I know were in the middle of an inflation hike, firstly. Everyone hurts for increased shipping costs etc. But really we had this franchise in Harker Heights, ate there 10 years ago and even then it was difficult to justify paying such a premium for food. Save your money because were still hungry over here after losing 30 bucks on a small burger, double bacon burger, one fry and 2 drinks.

Date: 2 years ago

Review №126

Rating: 4

Date: 2 years ago

Review №127

Rating: 3

Dont get me wrong, that was a good burger. Me and four of my friends ate there. For 106 dollars. That is much too much for a freaking cheeseburger.

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 4

5 Guys have good burgers, fries, and shakes, no doubt about it. They come at a high price tho and with the obligatory chain store ambience.

Date: 2 years ago

Review №130

Rating: 1

Best burger in town, but management is making them wear masks in march 2022. CDC even claimed they dont work, they all look miserable.

Date: 2 years ago

Review №131

Rating: 5

Good Ol Fashioned Hamburgers, Shakes and Fries!

Date: 2 years ago

Review №132

Rating: 1

We tried this place for the first time today. Im not one to complain, I know how bad reviews can effect the lives of employees, but what we received wasnt worth anything near the $40 we paid for two meals and I hope that sharing can save others the experience we had. The customer service was good, but the fries were so dry they are comparable to cardboard or instant mashed potatoes, and didnt have nearly enough salt. Our orders were also missing several toppings. The burgers were average at best. I called to let them know we didnt enjoy any of our food, and the best they could do was offer us a free version of the same meal, which we had no interest in given our experience the first time... During the call the employee let me know that its not in their protocol to season their burger patties with anything at all, which obviously contributes to the blandness. Maybe this is just a difference in how five guys prepares their food compared to what we are used to in Texas, but either way dont waste your money here, it was by all means the least enjoyable burger and fries I have ever had. Whataburger, fat shack, and honestly every other burger joint in town does way better than this.

Date: 2 years ago

Review №133

Rating: 5

Heres the thing, Im not a burger guy. I generally never crave a burger. To me, all burgers are basically the same anywhere you go. EXCEPT... this place is amazing. Theyre a little on the pricier side, but they are so worth it. Their burgers are full of amazing flavor. I got mine without the bun (lettuce wrap) and it was disgustingly amazing. The juices were everywhere (due to the bun not soaking it in), running down my hands and arms, all over my face. It was amazing and delicious. From now on, this is the burger I want when my wife says she wants burgers.

Date: 2 years ago

Review №134

Rating: 4

My burger was good, but my husbands order had grilled onions and he didnt order that, so he was somewhat disappointed!....but the fries were good

Date: 2 years ago

Review №135

Rating: 2

Giving 2 stars, food was good, service was good. But the cost is off the charts. We ordered a small bacon cheese burger, regular bacon cheese burger, 1 regular fries, 2 med drinks. The drinks alone were $2.85 each. Cost was $33.00. I could have gone to a nicer place with more food options and still paid less than that. Food was good, but not that good. Wont be back...

Date: 2 years ago

Review №136

Rating: 2

Good

Date: 2 years ago

Review №137

Rating: 5

I am a big proponent of five guys. I think their prices are a little higher than average but you can t pass up the quality and the flavor they offer. They have really friendly service here plus it s clean and has outdoor seating!! If you re looking for a delicious burger I totally recommend here.

Date: 2 years ago

Review №138

Rating: 3

Food was good and it was not busy at all. Every single table was dirty inside and there had to be 6+ employees there that did not seem notice or care

Date: 2 years ago

Review №139

Rating: 1

Too expensive for family of 4 it was 65 dollars

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 4

Date: 2 years ago

Review №142

Rating: 3

Foods great! Its kinda expensive though!

Date: 2 years ago

Review №143

Rating: 1

Save your time and money!! Hot dogs are cheaper and way better at Sams deli ($1.50 for dog n drink vs ridiculous $6 for a really bad one at 5 guys) and omg do not get a $6 grilled cheese . Seriously dont go there. Staff are not even friendly. Bad customer service bc there is NONE. Overall I wouldnt even give it 1 star out of 5. This one time, never to return to again experience cost us $27. NOT WORTH EVEN $10!! Shouldve read reviews here b4 wasting our time/money. Overpriced is understatement!

Date: 2 years ago

Review №144

Rating: 5

The burgers and fries were delicious as always! The employees were super friendly and our order came out fast.

Date: 2 years ago

Review №145

Rating: 5

Excelent service

Date: 2 years ago

Review №146

Rating: 4

Date: 2 years ago

Review №147

Rating: 5

Same great taste everytime.

Date: 2 years ago

Review №148

Rating: 1

The Customer Service was great, the food on the other hand, I tasted No seasoning on the hamburger patty, the cheese did not even melt , I tasted the lettuce,tomatoes & pickles more than anything ,so yeah way over priced & over rated .

Date: 2 years ago

Review №149

Rating: 5

It was fast, fresh and really delicious. I was pleased with the service and the food was exactly as expected.

Date: 2 years ago

Review №150

Rating: 5

My 7 year old gives 5 guys a 5000 star review. He wants to come here everyday and thinks this is the most delicious place ever. 2 thumbs up from our family. They have fast, friendly service and very clean.

Date: 2 years ago

Review №151

Rating: 3

Ive heard so many raving reviews about 5 guys and it didnt live up to the hype. It was $32 for 2 little burgers, 2 small fries and 2 regular drinks. It wasnt bad, but not $32 either.

Date: 2 years ago

Review №152

Rating: 5

Date: 2 years ago

Review №153

Rating: 4

Simply a good burger

Date: 2 years ago

Review №154

Rating: 5

As always, food is great, staff is well trained and store is very clean

Date: 2 years ago

Review №155

Rating: 5

Great experience tonight! Wasnt busy and food was hot and fresh

Date: 2 years ago

Review №156

Rating: 5

Fresh burgers

Date: 2 years ago

Review №157

Rating: 1

I dont recommend Five Guys. A little hamburger patty with a few onions. Husband had two little patties w/ bacon. Was the milkshake chocolate or vanilla? They upsell for everything. Way too expensive. Rip off.

Date: 2 years ago

Review №158

Rating: 5

I went to Five Guys.

Date: 2 years ago

Review №159

Rating: 1

Food was cold, order was 20 minutes late, and staff was very slow to assist.

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 2

I spent close to 20 bucks for a burger, fries, and drink..while the food was good I just cant justify that much on a burger when there is so many burger places in town.

Date: 2 years ago

Review №162

Rating: 4

Good basic burger. Good french fries. Great milkshake. Good service. The only reason it is not 5stars is that they are a bit pricey.

Date: 2 years ago

Review №163

Rating: 4

Love everything about Five Guys except the prices. Used to eat there a few times a month but now it has become an everynow and then restaurant

Date: 2 years ago

Review №164

Rating: 5

Excellent as always

Date: 2 years ago

Review №165

Rating: 1

Visited on 11/09. Big big fan of Five Guys in general and had been to this location about a month or so back. First, the cost has increased but I m aware that due to supply issues this might not be their fault. Still what cost around $40 for a meal now cost a hair over $50 (three burgers, two fries, two drinks). Again, maybe this is unavoidable right now but its just where the problems began. Out of the three burgers, two were incorrect. All three were very poorly prepared, over cooked, did not appear to be seasoned. Buns were unusually dry. The fries seemed off as well from the usual standard for Five Guys. The staff seemed to be shockingly new. Lot more socialization than work going on and the staff just seemed generally confused on who was doing what when and where. I really hope they can pull it together (I know this is a new location), I was very excited to see one here in town. Bottom line though, this doesn t even come close to Five Guys locations elsewhere. Shockingly so. Would love to go back again if they can get things back on the rails, but I ve had better burgers out of a drive thru for about 1/3 of the cost which is normally never something you hear said about Five Guys.

Date: 2 years ago

Review №166

Rating: 3

The people there are pretty friendly at Five Guys, on the burgers are well done but not so juicy, french fries are awesome I believe theyre freshly cut blanched and fried and for hamburger, a little on the pricey side cuz its nothing fancy,, bacon milkshake I recommend it as long as you get it in a small, whould I eat there again maybe if someone elses pays. Lol

Date: 2 years ago

Review №167

Rating: 5

Really great restaurant. They have made some mistakes, but are always quick to fix them. Would recommend.

Date: 2 years ago

Review №168

Rating: 1

They gave me food poisoning. Horrible management and no accountability. I ve been a general manager/district manager in the food industry for 20+ years, haven t seen such a huge successful opportunity go to waste at the hands of their current staff.

Date: 2 years ago

Review №169

Rating: 4

Great burger spot, fries are fantastic as always, and the milk shakes are perfect burger shakes.

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 5

Honestly, this is the first time I ve been to Five Guys, and let me tell you it was amazing! Bacon cheeseburger slaps, the chocolate milkshake was great, and the atmosphere was positive thanks to the wonderful manager. #peanutsgalore

Date: 2 years ago

Review №174

Rating: 5

Fast service , great food

Date: 2 years ago

Review №175

Rating: 1

Total screw ups! Arrived and ordered when they opened at 11am. Maybe 2 orders ahead of me. Ordered 2 burgers and a fry. All 3 were not what I got when I got home! Check your bag before you leave!!!

Date: 2 years ago

Review №176

Rating: 2

Check your order. Two times now this location has not given me the extra patty I ordered. I love the food but their employees can not seem to be able to read.

Date: 2 years ago

Review №177

Rating: 3

Burger was ok....there are many other places in town where you can get better burgers for the same price or cheaper

Date: 3 years ago

Review №178

Rating: 1

Dont care for the fries they suck burger was good

Date: 3 years ago

Review №179

Rating: 5

Date: 3 years ago

Review №180

Rating: 4

Date: 3 years ago

Review №181

Rating: 4

I will start off saying the food wasn t horrible service was quick and friendly but I won t be going there but maybe once a month if even that was way too expensive for 2 people who haven t really ate there before costing nearly 40 dollars sorry but nope lol

Date: 3 years ago

Review №182

Rating: 5

My first time there they explained everything nicely I like how it comes dry and you pick your toppings the food was delicious the workers were friendly and always cleaning Im definitely going back soon

Date: 3 years ago

Review №183

Rating: 4

Soggy but delicious atm

Date: 3 years ago

Review №184

Rating: 5

Date: 3 years ago

Review №185

Rating: 5

I m very impressed. It was my first time ever going to a 5 guys and I will definitely be back. My burger was amazing and the staff at the College Station location were super nice, professional and fast. Very please to see a business like this with professional nice people working in the BCS. Thank y all

Date: 3 years ago

Review №186

Rating: 5

Great food and service as usual!

Date: 3 years ago

Review №187

Rating: 2

Burger had everything except the A-1 sauce that was listed on the receipt, it was fixed after providing proof. Cashier waited for me to speak when coming up to the register. Employees working hard, ownership and managers are not adequately preparing their staff. Ketchup pump empty. Felt like burger king level of service. That is on the owners & managers. I just want my order done right and a little ketchup :/

Date: 3 years ago

Review №188

Rating: 4

Date: 3 years ago

Review №189

Rating: 5

Second time trying Five guys, it was a charm. I m a salt person, so the first time out that s what I got just the regular tasting burger. Second time I was more fortunate. Before I received my order a manager was present in the dining area greeting everyone, and asking customers how their burgers were. By the time that she made it to my son and I we were pleasantly surprised that she was willing to give us the Five Guys rundown. Needless to say, but when I was finished with my burger I understood why they didn t season the meat. The seasoning blocked the true burger experience that you get from Five Guys. I could taste bread, meat, veggies, and bacon in every bite just like I was promised. Fries! Top notch, and cooked to perfection in my opinion. Just like at home. Kudos to the staff at Five Guys and a special thanks to management for helping us better understand and enjoy the Five Guys true burger and fries experience.

Date: 3 years ago

Review №190

Rating: 3

Date: 3 years ago

Review №191

Rating: 5

One of the best locations the staff is amazing great new location

Date: 3 years ago

Review №192

Rating: 3

Date: 3 years ago

Review №193

Rating: 5

Date: 3 years ago

Review №194

Rating: 5

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 1

Customer service makes or breaks an establishment. They were out of salt packets. Fine. We understand. It happens. But do you have ANY salt we can put on our meat that had zero seasoning? The fries were salted well. He did not offer a solution. So we asked a guy walking in the restaurant, Do you think we could get some salt in a small cup? He goes to ask. They basically tell him no. He never came back to tell us. Manager comes in from the back so my husband asked him....he obliged no problem. So why not do that while our burger was still hot? Sorry Five Guys. We will remain with Koppe Bridge.

Date: 3 years ago

Review №197

Rating: 4

delicious food. slower than usual service, and Ive been to Five Guys all over the country.

Date: 3 years ago

Review №198

Rating: 4

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 5

Date: 3 years ago