City Wide Facility Solutions - Austin

Review №1

Rating: 4

Finding the right janitorial provider is a task for any company. City Wide was recommended by a colleague since we were not happy with our previous provider. There have been a couple of bumps in the road when we first started with City Wide, the first City Wide team did not work out. However, our account manager, Amber, was swift to correct the issues.

Date: 2 months ago

Review №2

Rating: 5

Great company and people!

Date: 2 months ago

Review №3

Rating: 5

City wide is the best decision I could have made, I love working with city wide, it is an excellent company, the entire team is very professional and very kind, celeste woww she is a very nice person, always very smiling, and very kind all the time. The entire city wide team is excellent, I feel blessed with this company thanks to the entire team for their great help

Date: 2 months ago

Review №4

Rating: 5

It is rewarding to work with serious and professional people.

Date: 2 months ago

Review №5

Rating: 5

I have been working with Lazaro for a while now he has always been efficient and helpful with any situation or question that I come across. I could not recommend him enough.

Date: 2 months ago

Review №6

Rating: 5

We have been with City Wide of Austin for 13 years and very happy to grow our business together with them. We are very thankful for everything we have learned. We highly recommend this company.

Date: 2 months ago

Review №7

Rating: 5

I truly enjoy the work ethic of city wide. If there was ever a problem, city wide would work with us to get the problem solved as quickly as possible. I really like working with Amber she really knows how to communicate with us and we enjoy her Professionalism. Looking forward to future years of relationship.

Date: 2 months ago

Review №8

Rating: 5

The people are very friendly and their performance is very professional... I recommend this company that, in addition to being serious, always finds the best solutions.

Date: 2 months ago

Review №9

Rating: 5

Citywide has been the biggest blessing for us since we started working for them...thank you so much citywide.

Date: 2 months ago

Review №10

Rating: 5

I love working city wide, Celest is the best !

Date: 2 months ago

Review №11

Rating: 5

Citywide ID Amazing ! Celeste is great account manager

Date: 2 months ago

Review №12

Rating: 5

Started working for City Wide and I enjoy working along side with some great people who are willing to teach and help support local businesses. I enjoy speaking with amber and working with her on my task. Christian been a help and made my paper work go easy for me. Thank you city wide

Date: 2 months ago

Review №13

Rating: 5

Cristina, billy ,amber, celeste and brenda and the rest of the team are the greatest ever. cristina shes the best she always been very helpful all the time billy he s great very helpful all the time, celeste shes the best great personality very helpful all the time ur the greatest, Amber great fsm thank you for giving the opportunity to work for u , brenda ur the best the greatest thank u for all the opportunities all yall guys are the best thank u all i love working with all of yall and hopefully we can continue working together

Date: 2 months ago

Review №14

Rating: 5

They are friendly, they welcome you well, it is a good place to have the opportunity to have a job.

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Grateful for the opportunities they have given me as a contractor for such a prestigious company. They are very professional and I thank God for them.

Date: 2 months ago

Review №17

Rating: 5

City wide is an excellent company in responsibility and meticulous work, with a quick response to each requirement, highly trained personnel for each area.

Date: 2 months ago

Review №18

Rating: 5

The best company ever

Date: 2 months ago

Review №19

Rating: 5

Thank you for all the work, Celeste is the best!!

Date: 2 months ago

Review №20

Rating: 5

Date: 2 months ago

Review №21

Rating: 5

Excellent company to work with

Date: 2 months ago

Review №22

Rating: 5

Celeste give great customer service and is a pleasure to work with! Love her personality!

Date: 2 months ago

Review №23

Rating: 5

City-wide Austin is amazing, and Celeste is awesome. Great customer service ever.

Date: 2 months ago

Review №24

Rating: 5

City Wide team is great to work with, staff is very friendly and easy to communicate with.Celeste, Corey, Ed, and Billy are terrific to work with!

Date: 2 months ago

Review №25

Rating: 5

City Wide has been the best decision we made at our Penske dealerships here in Austin/RR/Lakeway. From the owners Brenda and Ed to the direct manager assigned to our accounts, Mike Saez, to the day porter ladies, Elliceni and Ena who are lead by Belem Santos this group is top notch. They pay attention to detail and always with a smile!! Would recommend City Wide to everyone who is looking for a cleaning crew. And they have many other services to fit so many of your needs!! Thank you City Wide for making my job so much easier than previous vendor.

Date: 3 months ago

Review №26

Rating: 5

Excellent company, good work environment and very friendly, work very comfortably from 2015 to 2024 thank you all, God bless you

Date: 3 months ago

Review №27

Rating: 5

Good, affordable and quick services! I would recommend them.

Date: 3 months ago

Review №28

Rating: 1

The truth is, for my part, I didnt give them a single because they seem like scammers without a mask at all, in their contracts they say that they take 65% from you when in reality it is 80% and when you have reached 3 months they take away the accounts why it is not convenient for them to lose money, instead they make small businesses lose and work for them for free, with respect to the sellers, some are respectful and others are not, they offend you and act angry, Brenda hides behind her vacation to Do not attend to the problems, in short, be very careful, check the amounts that are taken from where they come from, thank you, and whoever has been through that better undertake it but without the help of these thieves I will respond to your comment. I have never abandoned a job, since if I really like to comply with my contracts, I think you are wrong and I believe that no one from the other companies has done it, because their motto is: until Today they work and without giving explanations why, as I said, after 3 months you only change those who work for the new ones who are arriving at your scam. I have not seen such sanctions that you speak of and I do not know what you are talking about when you say about leaving. such work and less at night sanctions what they give is shame to say that they are honest and transparent in their contracts, I remember that I said about getting together and he decided to leave according to going on vacation and the next day I will live the office and there he was you working I say and I repeat I have proof but anyway lucky because I see that all your clients are withdrawing

Date: 3 months ago

Review №29

Rating: 5

Always very professional and outstanding service!

Date: 3 months ago

Review №30

Rating: 5

Very satisfied with the work done. They certainly exceeded my expectations.

Date: 3 months ago

Review №31

Rating: 5

Our office have never been cleaner. This company is very professional. I definitely will be a long term customer.

Date: 3 months ago

Review №32

Rating: 5

Thank you Celeste, you are very professional. Our office looks very cleaned.

Date: 3 months ago

Review №33

Rating: 5

We have been with City Wide Austin for about half a year now and have not had any issues with them. Any time there is a hiccup our facility Manager Brenda takes care of it right away.

Date: 4 months ago

Review №34

Rating: 5

I truly love working with Celeste and City Wide Facility Solutions. Weve been a customer for a long time and whenever we have a specific need for our account they do whatever they can to problem solve it. They make a point to keep great communication and site visits with their clients as well.Celeste represents CityWide very well. Keep up the great work!

Date: 4 months ago

Review №35

Rating: 5

City Wide exceeded my expectations with their impeccable service and outstanding team! From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. I highly recommend.

Date: 4 months ago

Review №36

Rating: 5

After trying several other companies, I finally found the perfect fit with this one. Their attention to detail and commitment to customers satisfaction is unparalled. The team was friendly, knowledgeable and efficient. I will be a long term customer with city wide.

Date: 4 months ago

Review №37

Rating: 5

They are reliable company, the treatment of the staff is excellent, the client for them is number one with the contractor, they are very good people, they make us feel trustworthy, I recommend them.

Date: 4 months ago

Review №38

Rating: 5

My experience with City Wide Austin has been phenomenal. Their responsiveness and teamwork is amazing. Highly recommend City Wide Austin for all who need their janitorial needs managed properly.

Date: 4 months ago

Review №39

Rating: 5

Thank you City Wide Austin for your good service and attention

Date: 4 months ago

Review №40

Rating: 5

Lazaro has been very helpful when it comes to managing the cleanliness and attention to detail to our carenow clinics. If my staff or I need anything he is just one call away and always providing excellent service while keeping a positive attitude.

Date: 4 months ago

Review №41

Rating: 5

Date: 4 months ago

Review №42

Rating: 5

When Christina Cardenas told me about a position at City Wide she was very Professional and knowledgeable of the company and the position she explained it so I can understand Thanks Christina from City Wide

Date: 4 months ago

Review №43

Rating: 5

I cant recommend Celeste, our Facility Services Manager, enough! From the moment she stepped into our office, she has shown an unparalleled dedication to excellence and a genuine passion for ensuring our two buildings are pristine. Celestes attention to detail is truly remarkable. She doesnt just address issues as they arise; she anticipates them and takes proactive steps to prevent them from becoming larger problems. Her strategic approach to Facility Management has saved us time and headaches countless times. Not only is Celeste incredibly competent in her role, but shes also a pleasure to work with. Her positive attitude is infectious, and she always goes above and beyond to make sure our needs are met. Whether its coordinating carpet cleaning, handling emergency clean up situations, or suggesting and implementing more efficient and modern dispensers...Celeste tackles every task with enthusiasm and professionalism. In addition to her outstanding project management skills, Celeste excels in communication. She keeps us informed every step of the way, ensuring transparency and alignment across the board. Her ability to listen to concerns, offer solutions, and follow through on commitments has been instrumental in fostering a clean and pest free work environment. Thanks to Celestes expertise, our facility has never been in better shape. She consistently exceeds expectations and sets the bar high for excellence in Facility Management. If youre looking for someone who is competent, reliable, and a joy to work with, look no further than Celeste. Shes a true asset to our corporate headquarters, and were incredibly grateful for this wonderful partnership!

Date: 5 months ago

Review №44

Rating: 5

Team Billy Here! Billy is great and super attentive to our needs! He is reliable and I never have to repeat myself twice. Since taking over we have not had any issues and really appreciate his leadership in making sure our facility is taken care of!

Date: 5 months ago

Review №45

Rating: 5

Amber and her team are amazing!

Date: 5 months ago

Review №46

Rating: 5

I have used city wide for quite a few years now. Our account manager, Billy, is always receptive and quick to respond to any concerns that I have.

Date: 8 months ago

Review №47

Rating: 5

Very friendly great job

Date: 8 months ago

Review №48

Rating: 5

City Wide Facility Solutions is our one stop shop. Billy Wiemans customer service exceeds our expectations at all levels of service. He is our point of contact for landscaping and construction management for all of our facilities and has done an amazing job with our insurance claim construction as well. His team is professional, efficient, and timely. I highly recommend them!

Date: 10 months ago

Review №49

Rating: 5

Isaac has been attentive and has followed through when we needed something.

Date: 10 months ago

Review №50

Rating: 5

Super satisfied with the friendliness of the staff and service. 10/10 would definitely recommend!

Date: 11 months ago

Review №51

Rating: 5

The floors needed a touch up, now they look amazing! Thank you Celeste!

Date: 11 months ago

Review №52

Rating: 5

The strip and wax was fantastic, thank you Celeste!

Date: 11 months ago

Review №53

Rating: 5

city wide has been great to us, celeste is always coming in with a positive attitude getting the job done.

Date: 11 months ago

Review №54

Rating: 5

Couldn t have been happier with the services provided. Celeste was helpful through the whole process and wonderful to work with.

Date: 11 months ago

Review №55

Rating: 5

Ike (Issac) is awesome to work with! He s on top of things!

Date: 11 months ago

Review №56

Rating: 5

Isaac has provided our company with professional and quality service. We appreciate the effort he puts forth to ensure our expectations are met.

Date: 11 months ago

Review №57

Rating: 5

Ike does an amazing job managing my business account! He is always professional, friendly and receptive to any special requests we have. My office is always clean thanks to Ike and the CityWide team!

Date: 11 months ago

Review №58

Rating: 5

Issac Maldonado is always on point making sure our office gets the best service. We really appreciate him here at TDE!!

Date: 11 months ago

Review №59

Rating: 5

they have been working for our clinic here in georgetown and they are very good for leaving our clinic clean for our patients :) IKE was very professional and even comes in to make sure everything is up to our standards !

Date: 11 months ago

Review №60

Rating: 5

We have been using Citywide for a few months and they been doing a Great job Andrew is awesome and very friendly he is always on top of things. Thank you Andrew

Date: 11 months ago

Review №61

Rating: 5

Very good at leaving our office clean and uptight. Isaac is very pleasant and professional.

Date: 11 months ago

Review №62

Rating: 5

Issac, the manager, has been great to work with! He comes to both of my clinics to make sure his team is getting everything done correctly. He is always helpful when I have questions or need something cleaned up during the day.

Date: 11 months ago

Review №63

Rating: 5

Awesome performance in maintaining the overall cleaning of our ABA center. Fast, professional, and thorough! Definately recommend!

Date: 11 months ago

Review №64

Rating: 5

City Wide is fantastic. Andrew provides spot on seamless service every time. Quality service, fair pricing and enthusiastic response to requests will keep City Wide and Andrew as my go-to vendor for any of my office locations.

Date: 11 months ago

Review №65

Rating: 5

Ms. Celeste & her team always makes sure to provide great service every time they give us a cleanse, we can always tell the difference. Thank you.

Date: 11 months ago

Review №66

Rating: 5

Our company has used City Wide for a couple months now and are thoroughly satisfied. Theyre punctual, efficient, and follow our guidelines. Our space is always spotless. Highly recommended for top-notch cleaning. Thank you, Celeste!

Date: 11 months ago

Review №67

Rating: 5

Citywide has been doing an excellent job keeping our facility clean. Celeste is our representative and she has been amazing. We had our carpets done and they look great. I highly recommend CityWide.

Date: 11 months ago

Review №68

Rating: 5

Great cleaning and customer service! The Account Manager (Andrew) for our facility quickly addresses any concerns we have immediately and we appreciate it.

Date: 11 months ago

Review №69

Rating: 5

Great service would definitely recommend. Andrew Dodson has been such a great help with keeping my facility nice and clean. He is always available when needed and always getting things done for us.

Date: 11 months ago

Review №70

Rating: 5

Celeste who is my account manager set up a strip and wax for my exam rooms and treatment rooms for my Urgent Care Facility. This was the first strip and wax under Celeste and her team. I have to say that I was shocked to see how well Celeste Team made my floors looks. My exam room floors look amazing, they are clean, shiny and makes my exam rooms look like a Hospital floor. On top of that; if that werent enough, Celeste came back the next day to see if there were any issues with the floors. It is rare to have someone such as Celeste not only talk about what she is capable of doing but she actually does everything and more than I could ever expect. Celeste and her team definitely represents City Wide Facility Solutions in a great manner and I am very happy that she is my account manager. I would highly recommend her and this company for any cleaning services that you need. Celeste thank you and your team for making my facility look like a million bucks.

Date: 11 months ago

Review №71

Rating: 5

Celest comes in with a smile ready to solution any of our needs. I have seen great results and she is on top of all of our needs.

Date: 11 months ago

Review №72

Rating: 5

We ve been using City Wide for about 2 years now. They are reliable and have done an excellent job keeping our clinic clean and disinfected. Andrew, our contact person with city wide, has been nothing but amazing and attentive. If we have a problem or need, he is quick to respond. He shows up once a month, just to examine the facility himself and check with staff about how services are going. Definitely recommend City Wide, and if you re lucky enough to be paired with Andrew, you ll definitely be satisfied!

Date: 11 months ago

Review №73

Rating: 5

City Wide does an awesome job communicating all of their clients needs to any and all vendors. Our building has never looked better!

Date: a year ago

Review №74

Rating: 5

Andrew is a pleasure to deal with. Very professional and responsive whenever I have an issue. His team has an eye for detail Keep up the great work Andrew, and those biceps curls!

Date: a year ago

Review №75

Rating: 5

Hands down amazing crew and management. Andrew comes by frequently and makes sure crew is on top of every need. Crew reaches out when supplies are low in a timely manner. Overall, responsible, clean and tidy! Highly recommend!!

Date: a year ago

Review №76

Rating: 1

Non-transparent Management styles. High turn over rate. Very unorganized.

Date: a year ago

Review №77

Rating: 5

Good service

Date: a year ago

Review №78

Rating: 5

The most trustworthy, amazing crew! They work for our office, and I lost my grandmothers wedding ring - I came to work the next day to find that they had found it, took a picture of it, and put it away in a safe space! Unreal how differently this could have turned out! Thank you to City Wide, Andrew, and the whole crew. Highly recommend this excellent company!

Date: a year ago

Review №79

Rating: 4

Date: 2 years ago

Review №80

Rating: 5

Our office greatly appreciated the service provided by City Wide Facility Solutions. My personal experience with the office staff in particular was awesome. Tess is always so helpful and answered any question I had promptly.

Date: 2 years ago

Review №81

Rating: 5

So thankful for City Wide! Their prompt response and willingness to help our offices stay safe during trying times was remarkable. They are knowledgeable and have your companys best interest at heart! Keep it up!

Date: 3 years ago

Review №82

Rating: 5

We recently switched over to City Wide, and we are thrilled with the results! They have been very professional and communicative, and the quality assurance they provide is wonderful. We no longer have to worry about the state of our facilities after each event. Thank you, City Wide!

Date: 3 years ago

Review №83

Rating: 5

Date: 3 years ago

Review №84

Rating: 5

We have been using City Wide for just over 2 years, I would recommend them for all your janitorial needs. They have done a great job and if we have ever had any issues with the job they have been responsive and corrected any issues. We appreciate that they were able to accommodate all of our offices for disinfecting services day of the request. The staff is very professional and again they have won our confidence!

Date: 3 years ago

Review №85

Rating: 5

Date: 3 years ago

Review №86

Rating: 5

Very nice crew. Very organized and helpful.

Date: 3 years ago

Review №87

Rating: 5

It was a good experience. Made sure clients were satisfied and took measures to make sure the job was done right.

Date: 4 years ago

Review №88

Rating: 1

Date: 4 years ago

Review №89

Rating: 5

Date: 6 years ago

Review №90

Rating: 5

Date: 6 years ago