Pizza Hut

Review №1

Rating: 3

Not a single brush of garlic or Parmesan or whatever it s called on my breadsticks. Thanks a lot!!! I love flavorless bread from Pizza places

Date: a week ago

Review №2

Rating: 3

Date: 2 weeks ago

Review №3

Rating: 1

Went to this Pizza Hut and ordered my pizza at 9:08pm. It said it would be done at 9:25pm. I waited 10 mins after the supposed done time. I pulled up to the window and the blonde girl at the window was incredibly rude. For what? I ll never go back here again.

Date: 3 weeks ago

Review №4

Rating: 1

I came here to pick up a doordash order this evening, and right when she went to check on my order, the young blonde was distracted by the dark-haired dreadlock punk girl whining about what kind of pizzas they wanted to order to whoever was the guy sitting there around the corner. I dont like to be mean about peoples appearances, but nobody here looks like they cared about anything. Their body language was all nonchalant, and the girl even said out loud that she forgot what she was doing, and then went to the back and proceeded to go on her phone. She didnt tell me anything about the order so I unassigned. Get it together folks. Your customer service is severely lacking and going to cost you hours of pay if the business isnt making enough to support you. Think about it

Date: a month ago

Review №5

Rating: 1

Horrible service by inept, lazy and uncaring employees. We were told they didnt have ice for our drinks, didnt have parmesan cheese or red pepper for dine in... we asked about the little packets for take out and was told I would have to pay extra. Tossed our pizza order with a couple of paper plates down on the table in an inconsiderate way that made us feel disrespected. We will never return.

Date: a month ago

Review №6

Rating: 1

I ordered from PizzaHut in Burleson my pizza was burnt and tasted awful it was a waste of money

Date: a month ago

Review №7

Rating: 4

Date: 2 months ago

Review №8

Rating: 5

Date: 2 months ago

Review №9

Rating: 1

Today, 07/11/24, I ordered two pizzas. I watch them make them. I watch the person who makes the wings. He dropped one on the floor. Picked it up and placed it back with the others. When I confronted the person. He lied and made up excuses what happened. I clearly saw what he did. They placed the wing in the box for the customer. I waited for the customer to show up. But I couldnt wait any longer so I left. This is not right. I know they have cameras. It happened between 5:15 pm and 5:35 pm.

Date: 2 months ago

Review №10

Rating: 5

Date: 2 months ago

Review №11

Rating: 5

Date: 3 months ago

Review №12

Rating: 3

All the food has always been so delicious! Tonight 6-8-24 our food was SO overcooked. May be some time before I come back if ever. Yuck!

Date: 3 months ago

Review №13

Rating: 5

Had a messed up pizza and they remade it for us with no problem

Date: 4 months ago

Review №14

Rating: 5

Date: 4 months ago

Review №15

Rating: 2

I ordered from the app and they delivered with door dash. My drinks were not delivered and they said I had to get with door dash to fix it. I didnt order through door dash and I paid pizza hut. Why would door dash have to fix it? What a rip off.

Date: 4 months ago

Review №16

Rating: 5

Great service and great pizza!

Date: 5 months ago

Review №17

Rating: 4

Date: 5 months ago

Review №18

Rating: 4

Date: 5 months ago

Review №19

Rating: 5

Date: 5 months ago

Review №20

Rating: 5

Date: 5 months ago

Review №21

Rating: 5

Date: 5 months ago

Review №22

Rating: 1

Honestly the experience I had today would take too long to describe, but I ordered online after the girl said the system was down. So I did her job and ordered it online. Payment was taken out at 6:18 and, refunded at 6:19. Waited 35 minutes to find out I have no order. I was contacted by an automated computer. Gives a new meaning to piss poor service

Date: 5 months ago

Review №23

Rating: 5

Date: 6 months ago

Review №24

Rating: 1

Ordered 8 piece boneless wings. Got 20 crumbs. Went back the next day and wouldnt refund my money. SUCK. TTrying to post a picture. Wont let me or dont know how. Really disappointed.

Date: 7 months ago

Review №25

Rating: 1

Burnt pizza to much sauce, toppings piled in the middle. This is what you should expect form this dumpster fire.There are so many places to get pizza in burleson. DO NOT ORDER FORM HERE!

Date: 7 months ago

Review №26

Rating: 5

Date: 7 months ago

Review №27

Rating: 1

Pizza barely had toppings. Breadsticks were stale and the wings were soggy.

Date: 8 months ago

Review №28

Rating: 1

I ordered light sauce on my pizza and got EXTRA sauce then when i called to tell them about it so i can order a remake of the pizza and switch it out the little girl was too much in a rush to get me off the phone. That she immediately stated they will credit me $15 for my order then hung up. I wasnt able to say anything else. So I didnt eat last night.......

Date: 8 months ago

Review №29

Rating: 4

Date: 8 months ago

Review №30

Rating: 5

Date: 9 months ago

Review №31

Rating: 5

Date: 9 months ago

Review №32

Rating: 1

The problem with Pizza hut is ordering takes forever. It takes longer to order the pizza than it does to make it.

Date: 9 months ago

Review №33

Rating: 3

Did a walk-in order and there is no menu to use. Staff looked at me like I was crazy when I asked where the menu is?

Date: 9 months ago

Review №34

Rating: 5

Great pizza Parking: Free parking Food : 5/5 |

Date: 10 months ago

Review №35

Rating: 4

Tonight s service was sub par. I m thinking it s just because they may be understaffed. But I havnt had a pizza finished in a timely manner or when the app says in quite sometime. The pizza its self was stupendous. Bradley was more than accommodating. The young lady teens likely was polite and nice and friendly. It s just that id be happier if I had a pizza when the app says. Ya know.

Date: 10 months ago

Review №36

Rating: 2

Elizabeth was in a bad mood. Sorry to have bothered your drive thru!!!

Date: 11 months ago

Review №37

Rating: 1

Fat boy behind counter with skin desease on hands played on his phone while customer tried to check out. Very displeased. I didnt want to touch my pizza box GROSS 10/23/23 5:54pm

Date: 11 months ago

Review №38

Rating: 5

Date: 11 months ago

Review №39

Rating: 1

Rarely gets orders correct, maybe happens once every 7 or 8 orders. When they do it tastes like cleaner or something weird and bitter. Randomly puts garlic sauce on pizzas for some reason. We have given up and are just going with Marcos or driving further to avoid this store. On the upside their is never a line...

Date: 11 months ago

Review №40

Rating: 5

Date: 11 months ago

Review №41

Rating: 5

Delivered fast, fresh and delicious!

Date: a year ago

Review №42

Rating: 5

Always has great food

Date: a year ago

Review №43

Rating: 5

Date: a year ago

Review №44

Rating: 5

Fast service. Food was hot and tasty.

Date: a year ago

Review №45

Rating: 5

the pizza was fresh and hot just how we like it!!!

Date: a year ago

Review №46

Rating: 5

The guy there was really nice, the pizza was delicious and reasonably priced. Cute little dinning area too. Cozy.

Date: a year ago

Review №47

Rating: 5

Great food and service

Date: a year ago

Review №48

Rating: 4

Date: a year ago

Review №49

Rating: 3

Date: a year ago

Review №50

Rating: 4

Pizza was hot and fresh!!

Date: a year ago

Review №51

Rating: 1

Went to order a pizza at 9:26 PM 34 minutes before they close and the doors were locked with lights off and employees cleaning the building. If you are going to close at 9:30 change your times to say you re going to close at 9:30

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 4

Good food

Date: a year ago

Review №54

Rating: 4

I am a weekly customer at this PH. I called in my order for delivery, gave the team member my Bank Card info..was on hold a few minutes longer than I should have been. Team member comes back on and tells me that credit card machine is not working correctly, and although it gave her APPROVED MESSAGE, she tells me it didnt go thru. She asked for my card number again. I was worried about doing that and shared my concern with her. She assured me that it hadnt gone through. I reluctantly gave her my card number all over again. I had given the driver a $10 tip both times. When I got off the phone with her, I called my bank which told me two identical transactions were waiting for payment. Called back and asked for Mgr. Mgr said his hands were tied, and that I would have to write a review for his Boss can see it and get in touch with me. So here I am! Your Credit Card machine sucks, or the person putting info into machine needs to be retrained...regardless, I would like my refund! I have no problem with your food, which is great, by the way!

Date: a year ago

Review №55

Rating: 1

Just ordered two pizzas with extra sauce. If you told me there was no sauce at all, I would believe you.

Date: a year ago

Review №56

Rating: 5

This time it was a great thin-crust pepperoni pizza.

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 5

food is always great and staff are very pleasant....and food is ready on time for pick up

Date: a year ago

Review №60

Rating: 4

Date: a year ago

Review №61

Rating: 4

Date: a year ago

Review №62

Rating: 5

We love Pizza Hut. The food is always ready when we arrive. The staff is always friendly.

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 1

not sure how you forget to put pepperoni on a pepperoni pizza

Date: a year ago

Review №65

Rating: 5

Our Burleson Pizza Hut has never disappointed! My family of 7 loves ordering pizza on our busy nights during the week and then on our occasional family events!

Date: a year ago

Review №66

Rating: 1

Worst tasting pizza hut ever. 3 out of last 4 times was not editable. Just started around November

Date: a year ago

Review №67

Rating: 5

The staff was friendly and the pizza was cooked perfectly

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 3

Just ok.

Date: a year ago

Review №70

Rating: 5

Great tasting pizza

Date: a year ago

Review №71

Rating: 5

Food good ....just not enough sauce on pizza this time ..

Date: a year ago

Review №72

Rating: 5

Excellent pizza and wings

Date: a year ago

Review №73

Rating: 5

I hate that you cant eat in like I could in the past but their pizza hasnt changed and I love the consistency of their crust and toppings

Date: a year ago

Review №74

Rating: 5

Our time eating lunch at Pizza Hut was delicious and enjoyable. Our server, Rita, was great. She took our order and made sure our experience was very good. She cleaned our table, brought out hot delicious pizza and bread sticks, and checked with us later to see if were doIng ok. I definitely recommend eating at Pizza Hut!

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 2

Ordered my pizza on the app 2 hours before I was supposed to pick it up. Waited in drive thru for 15 minutes, then at the window for another 10 before someone came to the window. Then they told me my order wasnt ready even tho the app I ordered it from said it was and I ordered it 2 hours earlier. They said they had orders backed up, but isnt that reason you order from the app for a 2 hour later delivery? I think they forgot about my order! I was told to go back around and it would be ready in 10 minutes. I just went inside and waited. Several people came in after me and were served before I finally got my pizza 20 minutes after it was supposed to be ready. I even gave a 20% tip! This is not the normal service I get. Hopefully will be better next time

Date: a year ago

Review №77

Rating: 4

With this order it was quite expensive for one large pizza and in order of wings I ended up spending $46, including tip. Food was not hot and I did not receive a cash receipt. After I ordered the pizza it took an hour and a half for my order to arrive.

Date: a year ago

Review №78

Rating: 1

The pizza was HORRIBLE!! Got a three meat Pizza with pepperoni,bacon,and beef. There was literally 4 pieces of bacon,10 pepperonis,and very salty tasting beef. I have lost respect for the Pizza Hut name. I believe CiCis has them beat in toppings and that is SAD!!!

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Great service! A delicious personal pizza made just the way I enjoy it most! Pineapple and black olive, dont knock it til youve tried it. I sat down to eat at Pizza Hut in a decent atmosphere. An order of the Cinnabon Minis to share with my dad. These are a delicious treat! Being kind to one another makes a pleasant experience!

Date: a year ago

Review №81

Rating: 1

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 1

Went to pick up a doordash order and was completely ignored by 1 employee who ended up leaving and the other two had headphones in. It took my husband and I yelling trying to get their attention for about 15min before anyone helped us or even noticed us.

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

Friendly

Date: a year ago

Review №86

Rating: 2

They are hiring needing help and I can see why! Theyre not very courteous, or friendly, or on time

Date: a year ago

Review №87

Rating: 5

Weve been using Pizza Hut for many years. Its always nice and fast, delicious and hot when it gets here! We really like the diverse selection and variety of foods they offer, and those Cinnabons are yum yum! We recommend their food service!

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 1

Date: a year ago

Review №90

Rating: 1

Spent 30 bucks for a cold Pizza missing toppings and drinks and wings. Pretty surprised when Door Dash driver shoes up with my Pizza . Terrible customer service.

Date: a year ago

Review №91

Rating: 3

Poor in house service

Date: a year ago

Review №92

Rating: 1

Date: a year ago

Review №93

Rating: 1

Delivers pizza, doesn t bother knocking. Finds 20 minutes after the fact

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 4

Date: a year ago

Review №97

Rating: 1

Date: a year ago

Review №98

Rating: 1

Placed two orders for the new Melts from Pizza Hut in Burleson. They are much smaller than those shown in TV commercials, and were overcooked. Will never order again.

Date: a year ago

Review №99

Rating: 1

This has to be the worst pizza ordering experience Ive ever had in my 76 years on this planet. The app told me that my order didnt go through then I get an email thanking me for my order my friend went to pick up the order and didnt even know so he ordered another set of pizzas in all we got 2 large pizzas and 2 individual pitches and the cost was almost $90 this is the most ridiculous thing Ive ever seen in my life Ill never set foot in a Pizza Hut ever again what a joke.

Date: a year ago

Review №100

Rating: 4

Date: a year ago

Review №101

Rating: 5

Hella good. Thats it, give it a go. Never had a problem there.

Date: a year ago

Review №102

Rating: 1

After I got told it ll be ready in 15 min, headed that way I stay 5 min away, I am speechless It was probably left to long in the oven or what but it was dry and too crispy bad pizza today

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

This was our first experience at this location, everything was amazing. The staff was so friendly, and the pizza was great. This is definitely the best out of all the locations. We will be using this one from now on.

Date: a year ago

Review №105

Rating: 5

Love the deep dish!! Friendly service and quick.

Date: a year ago

Review №106

Rating: 3

Dining room was closed so we took it home. Pizza was okay though.

Date: 2 years ago

Review №107

Rating: 1

Date: 2 years ago

Review №108

Rating: 4

Date: 2 years ago

Review №109

Rating: 4

Date: 2 years ago

Review №110

Rating: 5

Date: 2 years ago

Review №111

Rating: 5

So hot and fresh

Date: 2 years ago

Review №112

Rating: 1

I will no longer be ordering from the Pizza Hut in Burleson. They continue to get my order incorrect, and this time they delivered my order to a random location, but were then rude when I called to talk to the manager about the situation; and laughed about it, were going to resend the order out to me. I told them to just credit my account that I wouldnt be ordering from them again. (A stranger called me to let me know my delivery was at their house - used my information from whatever Pizza Hut puts on the receipt. So, FYI, may want to be cautious about ordering, strangers may get your information). Needless to say, I will no longer order from the Burleson Pizza Hut ever again.

Date: 2 years ago

Review №113

Rating: 2

Thin crust pizza was dry. We wont order from Pizza Hut again.

Date: 2 years ago

Review №114

Rating: 2

Had to ask for.order to be remade bc it was wrong. Ordered two pizzas one double pepperoni with mushroom and one beef with pineapple and bell pepper. They used sausage instead of beef and when I asked for it to be redone the associate was rude about it and when I asked for a.manager she showed me a peice of Italian sausage and peice of pork sausage and tried to say the pork sausage was beef. Ended up getting my money back and going to a different pizza hut.

Date: 2 years ago

Review №115

Rating: 5

I dont think Ive ever been so impressed with simply ordering pizza. The menu is easy to navigate online, the delivery driver was so kind and although we met him at the bottom of the stairs at our 3rd floor apartment, he insisted on carrying everything up for us and set it on the counter. Everything we ordered was great, and I was beyond happy that our order came with paper plates, plasticware, and lots of napkins! This was the perfect new apartment dinner. Thanks Pizza Hut!

Date: 2 years ago

Review №116

Rating: 1

I called at 10:15 pm on Saturday night. They close at 11:00pm. I was stuck in the on hold recording for 20 minutes I drove to the store to place my order. I could see movement inside the store. No one came through the drive through to take my order. After several minutes I drove off, no pizza or even contact with an employee which I could see at least 3 inside trying not to be seen. This is not the first bad experience Ive had with pizza hut, but it will be my last! No more pizza hut!

Date: 2 years ago

Review №117

Rating: 5

Pizza Hut in Burleson, Tx The pizza hut app was simple to use.i left the house to pick up my order which was perfect and ready when i went thru the convienient drive thru window. My order was exactly how i wanted it and tasted good. The prices were comparable with other pizza places in the area.

Date: 2 years ago

Review №118

Rating: 1

I HAVE CALLED 6 TIME THIS EVENING AND THEY KEEP TELL ME EHEN THEY ANWERS THAT IT IS THE CALL SEND CENTER AND T Transfer me to the store and I am on hold and they hang up on me

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 1

No contact delivery= No door bell ring, No knock on the door..pizza sat on porch for how long?? It was was disgusting because it was cold..it s 44 degrees today! During a time when ppl are NOT working, I d expect better service from those that are!

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 4

Date: 2 years ago

Review №123

Rating: 5

Good Pizza. Fast service. Good price.

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 1

The only thing good was the stuffed crust. Rest of my pizzas were awful and had very little toppings. Go to dominos

Date: 2 years ago

Review №126

Rating: 1

Date: 2 years ago

Review №127

Rating: 1

There s been two times that I redeem my points and haven t given me the Cinnabons (which are my redeem points) L for Pizza Hut

Date: 2 years ago

Review №128

Rating: 5

Food was very good. Prepared on time. Price was awesome. Keep up the good work!

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 1

I ordered a large meat pizza for carryout. Total was $22.99. I picked it up, paid. Deal done, no tip. 2 days later, I got updated transaction notice on my account, they charged another $5 that was not authorized. Although the food was good, due to dishonesty with the extra charge, I will not be back. I caution everyone who pays debit or credit to watch your account.

Date: 2 years ago

Review №131

Rating: 4

Date: 2 years ago

Review №132

Rating: 1

I put in a order and my food was suppose to be delivered at 10:16pm I gave an extra 15 minutes before I called and they told me that my food was already delivered. I had been waiting and waiting and checked out outside. I have cameras, a ring doorbell and my neighbors do as well. No one ever showed up to bring out order. I have a whole family at home with toddlers asking for their food just to tell them we can t get pizza because PIZZA HUT DELIVERY DRIVER decided not to deliver us our food. Terrible customer service.

Date: 2 years ago

Review №133

Rating: 1

Ordered online and the delivery time was supposed to be 30-35 minutes. After an hour, I called & was told that my order was out for delivery. After another 30 minutes, and still no order,I called numerous times and was hung up on. Finally my call was answered and I was told that my order was still out for delivery! I told them to cancel my order & refund my credit card. No apologies. They were rude and acted like I was bothering them. Terrible customer service. I asked the manager who the owner was & he said that he didnt know! Beware of this Pizza Hut!

Date: 2 years ago

Review №134

Rating: 1

My husband order 10 pizzas for a party and they gave me all cheese pizza NOT WHAT WE ORDERED. My husband called to ask for 80 dollars back and the guy told him he gave it back as credit and didnt. My husband then called back to calm it and then only gave a 20% credit back. This is not the first time this has happened to us they are always messing up out orders and never giving us the right pizzas If I didnt have to even put a one star to put my post I wouldnt

Date: 2 years ago

Review №135

Rating: 4

The pizza is pretty good and the staff is always nice. My only complaint is that the drive thru was closed and yet the app let me select contactless pickup. If Id have known wed have to go in, Id probably not have ordered that day

Date: 2 years ago

Review №136

Rating: 5

Fresh hot food

Date: 2 years ago

Review №137

Rating: 2

When my husband ordered, they didnt offer any specials. He ordered 2 large simple pizzas and breadsticks and it was going to be 50 bucks. Cmon. We are used to the 5.99 specials. So I called back and low and behold what he ordered was only 10.99 each! Took over 20 dollars off. Then got the pizzas (after repeating the order my husband had already ordered and was already in the oven) and got a hand tossed pizza instead of thin crust... and my kids just dont like that. I didnt call and complain. But was annoyed for sure. We dont ever eat out. We were Celebrating my new job and first paycheck. My kids were excited to be able to eat out lol. Not so excited when the wrong order arrived.

Date: 2 years ago

Review №138

Rating: 1

We ordered on the app and went to pick up our pizza to find out they were closed and we still got charged for it and No pizza had to go to a different location we were very disappointed.

Date: 2 years ago

Review №139

Rating: 1

I have enjoyed Pizza Hut pizza nationwide for many years. They are fairly consistent in taste when properly prepare. This store site did not prepare the pizza I ordered properly. It was ok but not good. The customer service is apathetic almost to the point of rude. It is not much further to the next Pizza Hut. I will be driving the extra distance for better tasting food and friendlier staff. The staff is usually a reflection of the manager. Better management will cull poor staff. Poor management will be friend the lack luster individuals and continue to let the poor service employees stay. The fish rots from the head down.

Date: 2 years ago

Review №140

Rating: 1

When you forget an item, the store should have another driver send the item right away. I should not have to drive to the store to pick up my delivery order when their team members forgot half my order. To tell me I would receive a $10 credit for $16 worth of wings. Then fail to provide me credit for their mistakes. Will not be ordering from Pizza hut in the future.

Date: 2 years ago

Review №141

Rating: 2

They put jalapeños on our order instead of pineapple.

Date: 2 years ago

Review №142

Rating: 2

My order was missing part of it. I waited to pick up my pizza almost 20 mins in the drive thru and it was not hot when I received it. I also order a drink at the window I was charged and then handed the wrong drink when I informed the girl the replied with oh yeah were out of that I tried to receive my money back and she claimed to be unable to open the drawer and I would need to make a different selection.

Date: 2 years ago

Review №143

Rating: 2

Date: 2 years ago

Review №144

Rating: 3

Date: 2 years ago

Review №145

Rating: 1

The cheese pizza we ordered taste so bad.

Date: 2 years ago

Review №146

Rating: 1

Pizza was old and cold when it arrived

Date: 2 years ago

Review №147

Rating: 5

Pizza was delicious and they prepared it just how I asked.

Date: 2 years ago

Review №148

Rating: 5

All went well, great pizza!

Date: 2 years ago

Review №149

Rating: 3

Customer service was great! Food was HORRIBLE!!! No taste and it was cold.

Date: 2 years ago

Review №150

Rating: 1

Didn t add enough cheese and sauce to actually taste it. Overcooked the pizza and breadsticks. Cold half cooked soggy boneless wings.

Date: 2 years ago

Review №151

Rating: 2

My cheesy bread was burnt and I did not get any sauce for dipping them!!! Very disappointed with my order!! It was a puck up order bc they do not deliver to my address.

Date: 2 years ago

Review №152

Rating: 1

After sitting in line for 30 mins at the drive through i pulled around to go inside to find out that the lobby was closed. so had to get back in line for another 15 minutes for them to not know where my pizza and breadsticks were. Probably not going back to this location.

Date: 2 years ago

Review №153

Rating: 1

Add flavor to the food

Date: 2 years ago

Review №154

Rating: 1

The pizza was cold.

Date: 2 years ago

Review №155

Rating: 2

Date: 2 years ago

Review №156

Rating: 1

Ive order twice from this location both times they messed up the order. The first order they did not put the buffalo drizzle on the buffalo chicken pizza. The second time I ordered a cookie with my order and added in the special instructions to a buffalo drizzle. I did not receive buffalo drizzle and instead of a cookie they gave me a brownie. With over an hour delivery time you figure that they would be able to get the order right.

Date: 2 years ago

Review №157

Rating: 1

paid extra for Extra cheese didn t get and the pizza was over cooked along with my breadsticks , wings were okay but they were all drums

Date: 2 years ago

Review №158

Rating: 1

My delivery order was delivered almost a FULL hour before the specified delivery time. As a result, it was all ice cold when everyone had arrived. Unacceptable

Date: 2 years ago

Review №159

Rating: 2

My pizza was cold and overcooked..wings were ok,definitely not hot and the store is less than 10 minutes away

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 5

Great service, and the kiddos love the pizza, always spot on!!

Date: 2 years ago

Review №162

Rating: 4

Date: 2 years ago

Review №163

Rating: 3

Better training. My order was deleted it took 40 minutes long to get my order

Date: 2 years ago

Review №164

Rating: 1

It is currently 10:12. They close at 10pm and I was here at 9:55 to pick up my pizza just to be told that the order didn t go through when I called it in lol. So he just finished taking my order and is going to make my pizza hopefully it s done by 11pm. I called the order in at 9:34

Date: 2 years ago

Review №165

Rating: 5

User friendly app. Great delivery driver.

Date: 2 years ago

Review №166

Rating: 2

The pizza was dry, not the normal amount of sauce and cheese.

Date: 2 years ago

Review №167

Rating: 2

Pizza was delivered and dropped at front door. Delivery person did not knock or ring door bell. Pizza was cold!!! At least manager remade and sent another one.

Date: 2 years ago

Review №168

Rating: 2

We ordered 3 pepperoni and they all tasted terrible

Date: 2 years ago

Review №169

Rating: 1

I m here now for dinner with family. They have a picture posted of Do not enter on the lobby. Apparently the lobby is still closed. Whoever is manager needs to reconsider this for business. Smh

Date: 2 years ago

Review №170

Rating: 3

The pizza and wings have always been good but the people that answer the phones sound miserable everytime we call for a carryout order. Its to the point i dont even want to order from them anymore.

Date: 2 years ago

Review №171

Rating: 1

For starters deliver my food to the right address!!!!!

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 1

Horrible customer service! I ordered $50+ dollars of pizza and drinks for them for an event for my work. Specified I must have receipt when delivered. They did change the order from pickup to delivery for me, which was nice. However, when the food and drinks were delivered - no receipt. Asked at time of delivery he said oh sorry it s not attached. Called that night after event, requested receipt yeah yeah we will email to you. Nothing the next morning in email. Called multiple times that day over a 15 hour period trying to obtain receipt for reimbursement. Gave them a few hours between calls just because I understand it is busy time of year. Last time I called was told by Aubrey the manager that they couldn t give me receipt because they had already closed out yesterdays business. I said I needed a hand written receipt or training receipt, and why have I been told all day it will be emailed, no answer, just put on 20 minute hold for the general manager who never answered. I do multiple work events and try to support our local businesses but this one will NEVER get my business again! I realize it s $50 bucks but when you do this daily it does add up and it s the matter of being told one thing and no OWNERSHIP OF THE ISSUE OR FOLLOW UP. Thanks Pizza Hut of Burleson!

Date: 2 years ago

Review №174

Rating: 5

Speed and friendliness

Date: 2 years ago

Review №175

Rating: 4

Hot and ready when we arrived to pick up

Date: 2 years ago

Review №176

Rating: 1

Samantha decided that since they ran out of breadsticks/cheesesticks and they hadn t had an order for 45 minutes or so, that they would turn the ovens off, close the store early, and no longer take orders. Not very good business if you ask me. You don t turn off ovens until it s closing time. I tipped in the app and was gonna tip more cash (as I ve been a driver before) but that s fine. Employees get to decide when the store stops making profit eh?

Date: 2 years ago

Review №177

Rating: 4

Date: 2 years ago

Review №178

Rating: 5

Dependable product. Fast delivery. Friendly delivery guy. Nice way to end my busy day!

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 3

My call got taken to a call center where my order was messed up and I didnt get everything I ordered not to happy about it

Date: 2 years ago

Review №181

Rating: 5

The pizza was hot and fresh. The timing was perfect.

Date: 2 years ago

Review №182

Rating: 5

pizza tasted great and was hot when i picked it up ! Pizza Hut clerk was very polite and Thanked me for my order

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 4

Date: 2 years ago

Review №185

Rating: 5

The gentleman here were so very helpful and kind to help my husband and I with our three month old when our tire went flat! They came out helped let us use there jack and let me and my baby sit inside as it was cold. I can not thank these guys enough they were amazing!

Date: 2 years ago

Review №186

Rating: 5

Our pizza was so good! Would drive again to Burleson to pick up from that location. The closest one to us is located on Sycamore School Rd in Fort Worth

Date: 2 years ago

Review №187

Rating: 5

Employees have great customer service and got my order out fast. Most people take jobs like that for a joke but i seen real professionalism

Date: 2 years ago

Review №188

Rating: 5

Date: 2 years ago

Review №189

Rating: 5

Fast and friendly...

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 5

Staff is friendly and the drive thru is very convenient.

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 1

The last pizza I ordered was the worst pizza I have ever had. It was cold and not made correctly and smothered in a ton of sauce. I called to talk to the manager and was told they would give me a $13 credit for my next order. All I want is my money back. I doubt I will EVER order from you guys again. Bad food and money lost. Not a good deal.

Date: 2 years ago

Review №194

Rating: 2

I ordered hand tossed it was thin hardly any cheese

Date: 2 years ago

Review №195

Rating: 5

It was delish!!! And polite service.

Date: 3 years ago

Review №196

Rating: 5

The delivery driver was exceptional thank you

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 4

Date: 3 years ago

Review №199

Rating: 5

It was amazing, taste, service and timing

Date: 3 years ago

Review №200

Rating: 5

Good pizza, great service!

Date: 3 years ago