Jack in the Box

Review №1

Rating: 5

Date: 2 days ago

Review №2

Rating: 1

Tried to order tacos and was informed this location was out. Then had to wait a ridiculous amount of time going through the drive thru line. My last visit, I ordered ahead and still had to wait 20 minutes for my food. This is the absolute worst Jack in the Box I have ever been to.

Date: 4 days ago

Review №3

Rating: 5

Date: 5 days ago

Review №4

Rating: 1

Just ordered and they only gave us half our meal and this isn t even the first time it s almost every time we go it s something wrong with our food

Date: 6 days ago

Review №5

Rating: 3

Im not sure whats going on with the tacos ever time I go there at night and order tacos with no lettuce I get told that they ran out of tacos I went two weeks straight went tonight guess what they ran out of tacos again little do they know I worked at Jack in the box we wouded get a truck once a week ether they need to get a new manager that knows how to do the ordering or they just some lazy lien employees working there

Date: a week ago

Review №6

Rating: 3

Date: a week ago

Review №7

Rating: 1

A few weeks ago we went and ordered jumbo jacks and were told the grill was out of order. Today my husband tried to order breakfast jacks and was told they no longer serve breakfast. This Jack in the Box needs serious help.

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 1

Date: 2 weeks ago

Review №10

Rating: 1

Restrooms ( mens) very dirty.

Date: 3 weeks ago

Review №11

Rating: 1

I dont know where to start. Ive never been inside this location until this visit, only through the drive-through. I have never been overly impressed, but going inside was a nightmare. My wife and I will never return to this location. When you walk in, it smells like the restrooms, and every surface was gross and sticky. The drink machine was out of almost every option. While the customer service wasnt bad and the mistake was corrected, the manager seemed like she couldnt be bothered when there was an error in the price we were charged. Service gets 2 stars because the lady that rang us up was new and was very nice.

Date: 3 weeks ago

Review №12

Rating: 5

Date: 3 weeks ago

Review №13

Rating: 1

It shows on there door open at 7 was there at 8 door was locked

Date: a month ago

Review №14

Rating: 4

Date: a month ago

Review №15

Rating: 1

Wouldn t even give this place a star at all. Placed a mobile order at 5:58 didn t even get my order till 6:50!!!!!!! Literally ordered 2 tacos and a burger and fries and 2 drinks! Honestly would really like a refund for this. Plus not only that but the workers in there were constantly playing while there were all kinds of people waiting in the drive thru and inside the store for their order! This place is ridiculous and definitely will not return!!! Get this place some help seriously, new employees and all!!!! When I got my food after waiting almost a whole hour my food was ice cold, no lettuce at all in the tacos everything was just awful! Bad service and bad food! Workers there give you crappy attitudes the whole time you re there! Would not suggest going here!

Date: a month ago

Review №16

Rating: 1

About 2 weeks ago I dont know why you were even open. No chicken no burger patties no fries. Basically you had nothing. This week yall were out of tacos n a few sodas. This is not the first time this year alone. This has happened repeatedly. Someone really sucks at their job if you are consistently running out of practically everything on the menu. The drive thru is always slow n you pull up to the menu n no one greets you for 10-15 min.that happens last night. The fries were soggy,my chicken pita was barely warm.no condiments were offered. The girl in the drive through looked frustrated. This job used to be the best but it sucks honestly.

Date: a month ago

Review №17

Rating: 1

Does anyone know who the guy working the drive-thru window at Jack in the box is??? Asking cause this dude would not let my mom hardly speak while ordering our food, when we got to the window he was SOOO rude! He practically THREW OUR FOOD AT US ALONG WITH THE DRINK, and didnt even bother to ask need any sauces? Didnt even say have a good day and when we were at the window there was a woman ordering and he wouldnt let her get a single word out!!!!! This man is gonna make them loose business if he doesnt learn any manners in my opinion!!! Completely unprofessional and rude overall!!! If I could give you 0 stars I would.

Date: a month ago

Review №18

Rating: 1

Awful service! They don t answer the drive thru. This is the second time I have been in the drive thru for a simple mobile order. Nobody answers and they say the lobby is closed when you try to walk in. This ridiculous! I saw multiple cars leave because of how long it takes them to answer.

Date: 2 months ago

Review №19

Rating: 1

Date: 2 months ago

Review №20

Rating: 1

Date: 2 months ago

Review №21

Rating: 1

The last several times Ive ordered through the mobile app and picked up food through the drive thru, there has been something either missing, or not made right. Today it happened to be my burger that was missing one of the buns... Jack, if youre reading this please tell your people to pay attention to what theyre doing. Its disappointing to get where youre going and find out the sausage breakfast Jack you ordered turned out to be a ham breakfast Jack instead. Or that your burger is missing a bun. Yall can do better!

Date: 2 months ago

Review №22

Rating: 1

I tried ordering 4 tacos from the app at night last week. Previously theyd let me walk through the drive thru, but apparently this night, some sociopathic nutjob was triggered by me not having a car. Of course, they didnt tell me why they wouldnt speak to me on the speaker, they allowed 9 cars to line up behind me, gooing down the street. So I attempted instead to just get their attention up front. They not only ignored me, but quickly marked my order on the app as already picked up, even though they refused to hand it to me. The next day the charge still hadnt been reversed, I tried calling many times, but they do not use the phone inside that location. Its been 6 days now since the incident, and 5 days since I sent management an email basically saying like, ok guys, real nice. Now refund my measly 2 bucks to my card, its the principal of the matter here to which nobody replied, forcing me to escalate the complaint to corporate, along with the records of the order, the stolen money and the 2 pathetic employees who, if not working such a meager living, Id say do not even deserve to be employed in fast food if they are this level of sadistic and entitled. Not ever going back to that location, run by incompetent fools.

Date: 2 months ago

Review №23

Rating: 5

Usually great. In 20yrs they have only screwed up twice. They were having a lot of things sold out about a year ago, but I guess someone else does the ordering now.

Date: 2 months ago

Review №24

Rating: 1

This place is trash I placed an online order and they didn t give me an item I went back and they said they didn t have anymore. Why didn t they think to refund me when I picked up the order. Also the drive through line takes forever so expect to wait at least 30 min.

Date: 2 months ago

Review №25

Rating: 3

Date: 2 months ago

Review №26

Rating: 1

I had one great experience here, but every single other time Ive come here has been absolutely deplorable. Ive received the wrong order several times, the food has been cold every time except the first, and the service has been slow and absolutely ridiculous. Seems like its time for a full reset of staff, because not only were the workers so slow and disrespectful that picking up my order took a literal hour for a single munchie meal, but I have lost money through doing UberEats because they were barely doing their jobs and serving people. The after hours pick up window would be great, if they actually used it instead of just directing people to it and never answering the doorbell or bringing the food to it. Absolutely ridiculous.

Date: 2 months ago

Review №27

Rating: 2

It was good but took forever in the line and then we also had to wait forever to get our food

Date: 2 months ago

Review №28

Rating: 2

Missing food as well as past the time it should be thrown out(old fries). Leads to your food being cold quite often once they take it off the warmers. Rare to get someone to answer the store phone if at all for any concerns. All-around much better off going to similar places like whataburger or mcds for your cravings.

Date: 2 months ago

Review №29

Rating: 1

Sat in line over an hour, drove off because it was obvious they were not trying to move the line. I went to taco bell at 145am and was served within a few minutes. Used to be a good jack in the box. The people running it at night here are absolutely the worst quality of people to deal with if you look at other recent reviews for this location. Yes I contacted corporate and left a nasty message. F You

Date: 2 months ago

Review №30

Rating: 3

Date: 2 months ago

Review №31

Rating: 2

Food has a huge lack of quality protein, so much sugar, so greasy, its like going there to get something good and wake up with a horrible stomachache in the morning. Oily French fries, and when it comes about salads or something else that you expect to have a significant portion of beef or chicken, the portion is minimum! Tinny, ridiculous! Teriyaki is full of rice but a very little chicken, and its the same for salads.

Date: 2 months ago

Review №32

Rating: 3

Got 4 onion rings in my order. The burger is good but on the cold side. The lady at the window was nice enough but had very dirty fingernails

Date: 2 months ago

Review №33

Rating: 1

Dont go here after 9 if you want a good experience. We waited an hour for our food that set there on the counter the whole time. Once they realized where our food was after saying we didnt order from there. We asked them to remake the food said they would guess what they didnt.

Date: 2 months ago

Review №34

Rating: 5

Date: 2 months ago

Review №35

Rating: 1

Its like watching new born puppies walking trying to see lol

Date: 2 months ago

Review №36

Rating: 1

I was in the drive-thru line for 35 minutes and only moved forward by two cars. Never got to the front before giving up.

Date: 3 months ago

Review №37

Rating: 1

They refuse to answer their phone, and they will pick it up and hang up so that it stops ringing. Horrible service.

Date: 3 months ago

Review №38

Rating: 1

Sat at drive through no answer then took the persons order behind me

Date: 3 months ago

Review №39

Rating: 1

Ordered with Uber yet the employees don t seem to know what goes with the advertised combos. My husband and I both got the Cube Meal yet neither combos came with the tacos or churros. What did I pay $15 for? EXTREMELY disappointed

Date: 3 months ago

Review №40

Rating: 4

Date: 3 months ago

Review №41

Rating: 1

Date: 3 months ago

Review №42

Rating: 1

Won t acknowledge you when you come in and don t care about the customers.

Date: 3 months ago

Review №43

Rating: 1

I came to Jack n box twice around 300AM and its ironic your system is always down, and theres a smoke party in the park inlot. Does your system always go down at 300am or are you closed at this hour?

Date: 3 months ago

Review №44

Rating: 1

This place will let you sit in the Drive-Thru for an hour and when you get to the window, THEN theyll tell you that they cant make your food. When you ask why? They cant give you an answer right away and then turn around and tell you they dont have it. If the employee would have lied a little better, I would have believed it and let it be. But it doesnt help when the other employee seems to be constantly irritated & is complaining about the amount of food people are ordering.. not good customer service, at all. Im unsure how either one of these girls have a job. The dirty looks they give you through the store windows are so rude and childish. I missed 1.5 hrs of work because of this situation!

Date: 3 months ago

Review №45

Rating: 3

Date: 3 months ago

Review №46

Rating: 1

Date: 3 months ago

Review №47

Rating: 1

Megalodon and heaven are the managers that were in charge whenever we ordered our food. We did not touch our food at all after noticing that it was cold and literally are in town on business and the restaurant is 2 minutes away. The manager acted very gangsterous and I didnt appreciate being flexed on. She demanded that we bring the food back to them to get our refund after we paid it for a delivery. Our order told over $45 all of my life savings. Actually maybe heathers life savings but still yet it is a hefty price. We ordered it three days ago and it was magnificent but these two managers were using very vulgar words in reference to my wife about how she was trying to get one over on her c * ** a**. My advice is go to McDonalds and get you a Big Mac or a slurpee. But dont go see Heather at Jack in the hole. This is a honest review with a little bit of comedy but all things almost are true except for megalodon. Terrible customer service will never come here again should have gone to out in burger or taco satchel. I want the other managers back. Highly disappointed guys dont take this from anybody. Like I am driving back up there after I paid $91 for delivery probably. Lmao

Date: 3 months ago

Review №48

Rating: 5

The cashier was very pleasant, hard at work, kind respectful, smiled. Food came out hot and fresh. Thank you v much, all this at 3:40 am when im expecting to be treated like dirt in burleson, v greatful. Please give this lady a raise.

Date: 3 months ago

Review №49

Rating: 4

Date: 3 months ago

Review №50

Rating: 3

Hate that u cant go inside anymore

Date: 3 months ago

Review №51

Rating: 1

Ordered a burger and a chicken fajita pita for my wife. When I got it home the burger was super small and very flat and my wifes fajita pita was inedible. It fell apart and was in pieces in the bag. Terrible compared to the pictures advertised. I took a picture but it wont let me post it.

Date: 3 months ago

Review №52

Rating: 5

Date: 3 months ago

Review №53

Rating: 3

Date: 3 months ago

Review №54

Rating: 4

Date: 3 months ago

Review №55

Rating: 5

Date: 3 months ago

Review №56

Rating: 4

Date: 4 months ago

Review №57

Rating: 5

Date: 4 months ago

Review №58

Rating: 1

I dont know whats going on here lately but trying to order food here has been a real challenge. Its easier to talk to my 7 year old.

Date: 4 months ago

Review №59

Rating: 5

Date: 4 months ago

Review №60

Rating: 4

Great

Date: 4 months ago

Review №61

Rating: 5

Nicest employees I have seen at a Jack n the Box

Date: 4 months ago

Review №62

Rating: 5

My bf and I go to jack in the box a little to much lol its close to our house and open 24 hours so its convenient. Even with how much we go weve never had a bad experience, when we go at night the night manager is so nice and always gives us a really good amount of sauce and this morning we went and the lady at the window was so nice, she called me pretty and beautiful and called my bf handsome and told us to stay true to eachother and never forget to say I love you and asked if we are gonna marry eachother. She really made our morning

Date: 4 months ago

Review №63

Rating: 1

Quick and fast always.. cant beat the breakfast jack for a quick breakfast on the go.....6/14/21..horrible..1star ... Came back on 6/22/22 Some lady that was at the counter was cussing and interacting with the manager.. They gave her free food Im guessing she worked she worked there but was not on shift. The photo attached is the person that got free food and that was causing. She was not mad at the employees they were cutting it up.

Date: 4 months ago

Review №64

Rating: 1

Weve had great experiences in the past, but things have gone down hill and bad. Not sure if its the kids working here now instead of the older folks that were, but the change is noticable. Aside from a Jumbo Jack being the same size as a Jr Bacon Cheeseburger and my popcorn chicken orders being half filled the prices are going up and service is severely lacking. Theres no care given to making the food its just thrown together all sloppy and gross. Ill be driving out of my way to other locations to get my burgers from now on. Miserable looking, sloppy, grease covered garbage with over priced skimpy servings.

Date: 4 months ago

Review №65

Rating: 3

Their food has really gone downhill...

Date: 4 months ago

Review №66

Rating: 5

The service was great, friendly staff and the food was amazing. Wheelchair accessibility: They came out and helped me get inside and then they helped me get back out to my car was very greatful for their kindness. Recommended dishes Salad, Curly Fries, Tiny Tacos

Date: 4 months ago

Review №67

Rating: 5

The ladies who work at the drive thru are awesome! Super sweet and awesome service!

Date: 4 months ago

Review №68

Rating: 3

Date: 4 months ago

Review №69

Rating: 1

My fries were cold and the wait in the drive-thru was ridiculous .

Date: 5 months ago

Review №70

Rating: 5

Date: 5 months ago

Review №71

Rating: 5

Date: 5 months ago

Review №72

Rating: 5

Love it fast service here

Date: 5 months ago

Review №73

Rating: 1

Order the burger got two old patties and they were trash I called to get a replacement and ended up with the same thing I will never spend my money at this location ever again

Date: 5 months ago

Review №74

Rating: 4

Date: 5 months ago

Review №75

Rating: 5

Excellent

Date: 5 months ago

Review №76

Rating: 4

Date: 5 months ago

Review №77

Rating: 1

Their customer service isnt all the greatest and absolutely doesnt fit the need of fast food. early morning the one girly is very racist towards any race and if they make your food wrong or serve cold fries after waiting in line they get mad at you and as well as i was served very burny bacon

Date: 5 months ago

Review №78

Rating: 4

Date: 5 months ago

Review №79

Rating: 5

Great service and food!!!

Date: 6 months ago

Review №80

Rating: 5

No complaints

Date: 6 months ago

Review №81

Rating: 3

Date: 6 months ago

Review №82

Rating: 1

It doesnt matter what time you come to this place between 1 and 5 AM.. They can never serve you food. The computers are always resetting. Ive tried 6 times in 2 weeks.... I will never come back to this place.

Date: 6 months ago

Review №83

Rating: 5

Date: 6 months ago

Review №84

Rating: 3

I don t know what s going on with Jack in the box. They are using tenders and spicy chicken sandwich. It s getting smaller. I will stop going there.

Date: 7 months ago

Review №85

Rating: 5

Date: 7 months ago

Review №86

Rating: 4

Friendly helpful staff.

Date: 7 months ago

Review №87

Rating: 5

Ordered on mobile app and chose drive thru. Pulled up to window,stated my name. Young guy at window handed me my food, never said a word and closed the window. Has done this three times in past. Made complaint to manager,obviously with no results.

Date: 7 months ago

Review №88

Rating: 1

This place sucks. I had to ask for my cups. I ordered the good good sauce, and was told that they was almost out, the guy behind the counter was cussing like a sailor and then proceeds to tell me that he doesnt work for free and that he will not help me. K get my food and it was the poorest quality ever! I USED to come here all the time! Im done with this place. So over it and not worth it!

Date: 7 months ago

Review №89

Rating: 5

Date: 7 months ago

Review №90

Rating: 5

Date: 7 months ago

Review №91

Rating: 3

Service is very slow.

Date: 7 months ago

Review №92

Rating: 1

This place is always slow. They take forever. The food is always nasty. Only come here every now and again just for tacos and they can never even even get that order right they re always take forever then its cold and soggy this place needs either new management or to be shut down because of the nasty sloppy trashy people that work there.

Date: 7 months ago

Review №93

Rating: 5

Forgot a couple items but made it up to me when I came back for them

Date: 7 months ago

Review №94

Rating: 4

Date: 7 months ago

Review №95

Rating: 5

Fast, friendly, and close

Date: 7 months ago

Review №96

Rating: 5

Date: 7 months ago

Review №97

Rating: 1

How am I supposed to order food and say no lettuce and the staff read that and understand what it means?

Date: 7 months ago

Review №98

Rating: 1

Date: 7 months ago

Review №99

Rating: 1

Bought a burger at 8pm on 1/31/24 and I got food poisoning. I ve never felt so miserable. I will never go to this location again.

Date: 8 months ago

Review №100

Rating: 5

Nice clean place to eat.

Date: 8 months ago

Review №101

Rating: 4

Date: 8 months ago

Review №102

Rating: 5

Date: 8 months ago

Review №103

Rating: 1

Once again my husband decided to go here for a quick breakfast. I got mine from McDonalds bc y all don t sell just a biscuit nor can we buy pickles on the side. WOW!!! HORRIBLE SOUTHERN HOSPITALITY!!

Date: 8 months ago

Review №104

Rating: 4

Date: 8 months ago

Review №105

Rating: 5

Date: 8 months ago

Review №106

Rating: 5

Date: 8 months ago

Review №107

Rating: 4

Date: 8 months ago

Review №108

Rating: 5

Date: 8 months ago

Review №109

Rating: 1

My wife and I came here past 10:00pm and rejected service just because it was 10:05 and they close lobby at 10pm. My wife just wanted to order a shake. They asked her in a rude manner to go thru drive thru for a dam shake!

Date: 8 months ago

Review №110

Rating: 5

Great service

Date: 9 months ago

Review №111

Rating: 5

Date: 9 months ago

Review №112

Rating: 1

I do Uber Eats/Door Dash here and this place stinks. Should pay drivers more to pickup here since I d never eat here just doing deliveries but food stinks to me. Also, is packed not sure why but lots of people enjoy jack in the crack. The smell of the food turns me off though. Also, sucks standing around forever to get the deliveries since it smells so bad.

Date: 9 months ago

Review №113

Rating: 2

Thanks for THE KETCHUP burger with cheese. 3 times i said Noooo ketchup. This is texas / mustard on bugers.. Ketchups for childen n french fries. Wow. Not going back. 3 times . NO KATCHUP..ppfftt

Date: 9 months ago

Review №114

Rating: 1

It is 9 am and the sign says the lobby is open at 7am. I drive a big truck and can t go through the drive through. Change your sign if you are not open or someone doesn t want to deal with lobby customers.

Date: 9 months ago

Review №115

Rating: 1

Jack in the Box in burleson tx USED to have the best people. Now we re ignored when waiting to order at the counter our food was all wrong and it sat there in the ready area while they took and fulfilled 8 drive thru orders. They were not busy our food just sat there for over 10 minutes getting cold. Then it was wrong to boot.

Date: 10 months ago

Review №116

Rating: 5

Date: 10 months ago

Review №117

Rating: 2

Date: 10 months ago

Review №118

Rating: 5

Date: 11 months ago

Review №119

Rating: 1

Don t even attempt to go here past midnight, this drive through is so ridiculously slow I have sat here for 20 minutes and two cars have gotten their order, absolute garbage

Date: 11 months ago

Review №120

Rating: 4

The sodas always taste funny. Always. But other than that, the lady at the drive thru is always super helpful!

Date: 11 months ago

Review №121

Rating: 5

Always a great experience!

Date: 11 months ago

Review №122

Rating: 5

Date: 11 months ago

Review №123

Rating: 3

Employees attitude was blah, which on some days I completely understand. But not an everyday thing. Youre in customer service. At least try to put some brightness in your demenour, greet people with something resembling cheer.

Date: 11 months ago

Review №124

Rating: 1

Date: 11 months ago

Review №125

Rating: 5

Not a favorite of all, but Im a big fan of their 2 for $1.39 tacos. A quick way to satisfy a craving for not much moolah. Thanks Jack!

Date: 11 months ago

Review №126

Rating: 5

Excellent service and their workers always assist you with a smile, their bilingual manager and good people, I recommend them.

Date: 11 months ago

Review №127

Rating: 4

Date: 11 months ago

Review №128

Rating: 4

Date: 11 months ago

Review №129

Rating: 4

Date: 11 months ago

Review №130

Rating: 2

It was pouring rain outside Staff was rude, disrespectful and overall unpleasant. At 12:38 AM.

Date: 11 months ago

Review №131

Rating: 3

Very poor service

Date: a year ago

Review №132

Rating: 3

Date: a year ago

Review №133

Rating: 3

Very slow service. My breakfast burrito was loaded with eggs, couple slices of ham stack in one end, and 1 piece of sausage patty.

Date: a year ago

Review №134

Rating: 4

Date: a year ago

Review №135

Rating: 4

They got my food wrong at first but then they fixed it and it was delicious

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 3

Good ol Fast Food joint w/a Cute Classic Toy name - Nothing superbly delicious but preety Gd Creamy iced Latte Coffees

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 3

I love going here and usually the man in the drive through on the overnight shift is absolutely wonderful, I always try to tip him when I go through because his service is 10/10. But tonight when I went through the woman working there was disrespectful and rude. Even after she gave me an attitude I still said no thank you when she asked me if I wanted sauces. I guess she didnt hear me because she just looked at me and said Yes or no. I wouldnt say it ruined this location for me but I would definitely go out of my way to avoid her.

Date: a year ago

Review №141

Rating: 5

I love this Jack in the Box! They always take care of me every time I come & I spend a lot of my lunch time here as it is a short distance from work and I only have a 45 min lunch break. The drive thru is almost always quick, precise, and friendly! They know me and I appreciate them, summer or winter! The jack in the boxes in Cleburne are terrible so it makes coming to this one a wait worth waiting for.

Date: a year ago

Review №142

Rating: 5

Fast and courteous

Date: a year ago

Review №143

Rating: 3

If the employees arent fighting with each other, its usually pretty average.

Date: a year ago

Review №144

Rating: 1

This was horrible the tea tasted like it was a week and like mold! The lady at the window was very rude. Like throwing a tantrum!

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 1

This place is ridiculous. Chicken was cold and fries. Always out of something. The people working there look homeless. (Shorts and t shirts, no teeth) can t understand them on the speaker. At the window there is loud fan blowing and you cant hear anything. Never going back and this place needs help

Date: a year ago

Review №147

Rating: 4

I got the two tacos, all the meat, cheese and lettuce fit all in the middle less than tablespoon on the tortilla.

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 1

I ordered an extreme sausage and a breakfast burrito and ended up with a supreme crossant and loaded breakfast but i was in the drive thru and they could barely hear wo when i double checked they got an extremem sausage they said yes and i did not recieve one i am very disappointed in my experience.

Date: a year ago

Review №150

Rating: 3

Line in drive thru was very long

Date: a year ago

Review №151

Rating: 5

We had great service, and the sourdough jack was really good!

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 3

Date: a year ago

Review №155

Rating: 2

The inside was close and it was after 10am. They only had drive thru open and the line was extremely long and moving very slow. After being in the drive thru for over 30mins I made it to the window where I was informed that they gave my large order to the car in front of me. I then had to wait an additional 10-15mins. In this time I was advised that they were training and short staffed. Hence the reason for the lobby being closed and the service being extremely slow. However, I did count 5 employees working which should ve gone smoother being that they only were serving drive thru orders. I will not be returning to this location. Ever!

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 4

I am disappointed store.of the way the store looked on the outside. I did not go inside, I went through the drive-thru and the building seems like no one cares it is very run down. Hope Burleson can make it better. The Service was great, the employees were friendly and quick service. Parking: lots of parking, the parking lot could be better.

Date: a year ago

Review №158

Rating: 1

July 27th 2023. 1130pm Omg never again!! No shakes....no sausage biscuit sandwhiches and ..no new cheddar chicken biscuit sandwhiches..had them remove my bacon ultimate cause she said they were out of bacon! Attitude of the 2 women were horrible. Why did i even come here for ny friends smdh?!

Date: a year ago

Review №159

Rating: 1

Gave this spot one last shot. Absolutely horrible. Cant get a single order right. Bunch of kids, high out of their mind.

Date: a year ago

Review №160

Rating: 5

Yummy tacos and curly fries

Date: a year ago

Review №161

Rating: 4

Date: a year ago

Review №162

Rating: 2

It was pitiful.

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

We go to Jack in the Box for my 9 year old. He loves the loaded tiny tacos. They are very good lol

Date: a year ago

Review №165

Rating: 3

Date: a year ago

Review №166

Rating: 5

Great food, great service! Im from out of state and havent eaten here in 11 years but everything was just as good as I remembered. I highly recommend the chicken strips and curly fries.

Date: a year ago

Review №167

Rating: 5

Got in Got out. No problems. Food good.

Date: a year ago

Review №168

Rating: 4

Its Jack in the box.. Foods always good. Food

Date: a year ago

Review №169

Rating: 1

This is a taco from jack in the box ordered normally noting was asked to be taken off and it s honestly one of the most pathetic things I ve ever seen from a fast food place. Do better.

Date: a year ago

Review №170

Rating: 4

Fast on getting the food out

Date: a year ago

Review №171

Rating: 5

I am an Uber and door dasher overnights and the ladies at this location are very friendly, on point, and professional. They handle pressure very well and never let it show. I m always met with a smile and respect at the window. Keep up the great work ladies. And boss, if you re reading this, give them a raise- they definitely deserve it.

Date: a year ago

Review №172

Rating: 5

I was picking up an order for delivery late night drive thru. Its usually a long line and slow to get through but it wasnt bad that time.

Date: a year ago

Review №173

Rating: 3

Its ok not the best place

Date: a year ago

Review №174

Rating: 1

Night shift manager (older white lady ) is rude af . If you re a door dasher , I wouldn t go here at night. They have no respect for the dasher , and will have u waiting at the lobby for 5+ minutes before 10pm. Just to tell u to go through the drive thru . I went to the drive thru just to wait 10 minutes just for them to give me the wrong person order . This isn t the first time she s done this . I ve had multiple problems with the lady on night shift , just rude . This was on 6-24-23

Date: a year ago

Review №175

Rating: 4

Date: a year ago

Review №176

Rating: 1

Rude and not very helpful. I was needing help, I got NO help from the useless employees. Very disappointed. The breakfast croissants were cold, the hash browns refried, very greasy and cold. Worst Jack in the Box I have ever been to. Horrible.

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 1

Date: a year ago

Review №179

Rating: 4

Employees very nice and food was done fast

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 5

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 2

Places listed as open and car clearly parked in front and workers inside. had to circle twice for him to acknowledge me only to signal me theyre closed

Date: a year ago

Review №184

Rating: 1

Night shift who worked 5-26-23 were absolutely rude. Messed up my order 2x and were absolutely rude about it even after waiting in the line for 30 minutes . Do better

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 2

Slow. Dirty. Out of several different sodas.

Date: a year ago

Review №187

Rating: 4

Date: a year ago

Review №188

Rating: 4

Date: a year ago

Review №189

Rating: 1

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 5

Friendly, Fast & fresh

Date: a year ago

Review №192

Rating: 5

Love the tacos

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 5

This is one of my favorite places!

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 1

Date: a year ago

Review №197

Rating: 5

I havent had Jack in the box in years. I ordered the $8 special. I thought I was getting a burger fries and a drink, instead I got regular and curly fries, 2 tacos, and a double juicy deluxe cheesy burger, plus a large drink. I was delighted with my meal. I will be back

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 5

Great helpful service. Very nice. Food was delicious.

Date: a year ago

Review №200

Rating: 4

Date: a year ago