Community Toyota

Review №1

Rating: 5

Americo is great!!!!

Date: an hour ago

Review №2

Rating: 5

GOOD DEAL

Date: 22 hours ago

Review №3

Rating: 5

Everyone needs to buy a car from RICO. Third car I have bought from him. Made it easy!

Date: a day ago

Review №4

Rating: 2

When vehicle was purchased I was promised two years free oil changes. I do not recall this offer being qualified by milage, and even if it was I purchased care with several miles on it which apparently counted against this offer. Attempted to complain about misleading assertion of salesmen to sales manager who was rude and dismissive, I love and have confidence in the product I purchased. Appears vehicle was purchased with damage I am certain I did not caused (bent rim), that I was forced to repair on my own dime... add to this the fact I got one oil change before expiration of free oil change offer, makes me question the dealership and there loyalty to customer. Maybe I should have purchased elsewhere.

Date: 5 days ago

Review №5

Rating: 5

Carlos and Rico I recommend them 100

Date: 6 days ago

Review №6

Rating: 5

Mrs Jennifer Brumbaugh was the best certified sales consultant myself and my husband drove to Toyota this morning and when we drove up she was coming to us introduce herself to us and got down with business we told her what we wanted and left with a car off the lot she was the best if you need a car go to her she will go beyond to help you out with anything

Date: a week ago

Review №7

Rating: 5

Jennifer brumbaugh good customer service she is the best love it

Date: a week ago

Review №8

Rating: 5

Carissa financed and RICO were very knowledgeable and helpful with the car buying process. I recommend them both

Date: a week ago

Review №9

Rating: 5

Awesome car buying experience, quick and easy. My sale guy was Dougles and he help me get the best deal and the car I wanted!

Date: a week ago

Review №10

Rating: 1

Poor communication and poor customer service, they do not follow through with you.

Date: a week ago

Review №11

Rating: 5

Rico & Carissa were amazing to work with. Very smooth transaction and was able to get everything I needed complete.

Date: a week ago

Review №12

Rating: 5

first new car ever thank you-So much we will be back ..I recommend Rico all the way

Date: a week ago

Review №13

Rating: 2

We brought truck for recalls and then to ck water leak. Noone said it will be at least 2 days at dealer. When u call its ridiculous with getting service to answer phone. It gets kicked back to front desk. Then after doing this about 15min. I just asked someone to tell me where we were at with truck. Said recalls were being done. Which they had told me the day before they were done and he was trying to diagnose leak and would.let me know , going on third day at dealer. I was outside missed call, message Said estimate was sent. Sent where , well they sent messaged to my husbands phone which I told them to call me. (Husband has alzheimers and doesnt look at messages) they have my phone now trying to call back , person at lunch. I tried calling number person left messages on and it immediately hangs up. I asked if someone could look up how.muvhbthat estimate is because I never got it anywhere. Now waiting and dont know whats wrong with truck. Never in my life have I had to go through all the phone calls and waiting. Dont think I would buy a Toyota again.

Date: 2 weeks ago

Review №14

Rating: 5

Excellent workshop service

Date: 2 weeks ago

Review №15

Rating: 5

Rico is a great salesperson He listened to what we wanted.. I highly recommend him for your next Toyota

Date: 3 weeks ago

Review №16

Rating: 5

Had a terrific experience, Rico made it seamless and easy, highly recommended!

Date: 3 weeks ago

Review №17

Rating: 1

Very bad service, I have been a customer for more than 8 years and I work outside every week, they send me offers and I went to change the oil and they did not attend to me because it is by appointment although they only had 3 cars and the day before I returned because they did not explain it to me and I just because it is an island or

Date: 3 weeks ago

Review №18

Rating: 5

Rene in the service department is great.

Date: 4 weeks ago

Review №19

Rating: 5

Rico Navarro went above and beyond to help me find my car. I recommend him and Fernando in finance.

Date: a month ago

Review №20

Rating: 5

Went here to look for a new suv. The sequoia was great. But Johnnie was better. The guy is very friendly and not pushy at all. We didnt end up getting a toyota as we went with a different brand but if we did would 100% go to Johnnie every time!

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 5

Great experience as always. No hassle, no pressure....just great experience all around! Kevin in sales is a true professional!

Date: a month ago

Review №23

Rating: 5

I have to say best car buying experience ever. 100% recommend them. I have to say they are not pushy at all. Not out to get you. They are all about service and not high pressure. Johnnie was my salesman and if you go here ask for him. He was very patient with my indecisiveness and got me exactly what I wanted. It took me a month to decide and through many emails and texts he was always polite and patient. I then met Austin in finance. Who was also great to deal with. He didn t try to sell me anything I didn t need or want or hide any fees which I have seen at other dealers. If you have any doubts there are 12 other dealers in the Houston area which I visited and communicated with 6 yes 6 others and can say Community was the most outstanding, easiest to deal with, and in my opinion the most honest and trustworthy.

Date: a month ago

Review №24

Rating: 5

Mr Nathan Eitel made my first car buying experience as easy as it could be. He was very knowledgeable and knew everything I wanted to know. Couldn t have done it without him.

Date: a month ago

Review №25

Rating: 5

Mr French provided excellent care. He was clear, concise, and did not try to pressure me to have repairs that I did not need immediately. He provided the cost of the repairs so I could plan for them in the future. I was in and out with an oil change in less than an hour, and I did not have an appointment. Thank you for great service.

Date: a month ago

Review №26

Rating: 4

I got the best price in town on my new 2024 corolla. It took longer than expected to arrive, but Im happy with the vehicle. I recommend you check here to see if you can get a better price.

Date: a month ago

Review №27

Rating: 5

Date: a month ago

Review №28

Rating: 1

Drive up for an oil change....all oil techs were standing around and one dude asks me do you have an appointment? And I said no! And he looks around and says sorry we only take appointments! Ive bought 3 vehicles from here and have sent customers here! The service department has always been horrible! Last time Ill come here.....shouldve known better!

Date: a month ago

Review №29

Rating: 1

Schedule my car for 50000 maintenance. What their website said. Got there and was told I needed to have them do a dienastic to my car. And drop my car off for at least 2 days because they was backed up on getting it ran. I said I was just there for the normal 50000 maintenance. Left and called the contact,(Laura)and she gave me the run around to. I just needed the regular maintenance done.

Date: a month ago

Review №30

Rating: 5

They met the needs of my CHR very well so that it performs well on the road.

Date: a month ago

Review №31

Rating: 5

The attention that Espi gave me was great, she is a person with excellent professionalism, she resolves all your doubts, and she also makes you feel that you are in the right place with the right person. Thank you ESPI and CARLOS, you helped me a lot. I recommend you 100%. I hope to always count on you.

Date: a month ago

Review №32

Rating: 5

I had an amazing experience here! Atallah helped me with questions I had about the car. I then went and spoke to Austin in finance and was very pleased with my experience, he helped me so much and I very much appreciated it! So happy I purchased a car from here!

Date: a month ago

Review №33

Rating: 5

Man this was a great experience! Carson my salesman, work very hard to get me the deal I needed. Not to mention how awesome Austin was in the financial department! 2 great genuine guys! Will definitely recommend!!

Date: a month ago

Review №34

Rating: 5

Took my 2023 highlander recently and got great service! Left with confidence that my car was well taken care of

Date: 2 months ago

Review №35

Rating: 5

Service center always does a great job and leaves you with a clean washed car.

Date: 2 months ago

Review №36

Rating: 5

Great experience. Carrisa Alvarez worked hard getting the best prices for us and a payment within the range I wanted. Walked out with a nice car and good payment.

Date: 2 months ago

Review №37

Rating: 5

Ms. Carrisa Alvarez is amazing! Was able to get us in and out In a reliable car and fought for us to make sure we got what we wanted. Shes hilarious and an awesome person!

Date: 2 months ago

Review №38

Rating: 5

Thank you for the excellent service espi and ty toyota

Date: 2 months ago

Review №39

Rating: 5

I wanted to say thank you to everyone at Community Toyota Service Department you guys did a great job fixing my 2023 Tacoma.

Date: 2 months ago

Review №40

Rating: 1

Do not buy vehicles from this dealership. I bought Tacoma 3 months ago and since the first day I bought it, it has gone wrong. I have taken it to service 6 times and they tell me that it has nothing and today, July 30, 2024, I took it back to the dealership because my brake pedal no longer works and they told me that they are going to check the truck and they will surely tell me that it has nothing. Do not buy from the dealership anymore. Dont buy vehicles at this dealership, I bought a Tacoma. Its been 3 months and since the first day I bought it, it went wrong. Ive taken it to service 6 times and they tell me theres nothing and today, July 30, 2024, I took it back to the dealer because my brake pedal didnt work. more and they told me that they are going to check the truck and it is more likely that they will tell me that it has nothing, do not buy more at the dealership

Date: 2 months ago

Review №41

Rating: 5

Shout out to Kevin & Austin for giving my family & I an amazing dealership experience! (Unlike other dealerships) Without their knowledge & wise advice I wouldn t be able to drive my dream car! Thank y all ! Name says it all, Community Toyota !

Date: 2 months ago

Review №42

Rating: 1

On 7/21 i was moving my toyota landcruiser, i had the door open , and gloves on.(this affects the key fob) my car started and then shut down in anti theft mode. not being able to reset it myself i had it towed. for 2 days the techs could not figure it out, I made 6-7 calls to service manager in 2 days and never received a call back. The next day at 4:40 , Jordon my service guy told me a battery would PROBABLY fix it, ( That was after the service manager was supposed to call he still never did) I told him my car just needed to be reset but if the only way i can get my car back is purchase a new battery i would! BUT i wanted my battery to ck myself. My battery was white and a 7 yr battery being the car is over $100,000. Well of course they put a filthy black battery that was dusty and dripping something off into the back of my car (i had disconnected my battery cables myself the day before! i know what my battery looked like!!! I went back in and the guy at parts called the back ( speaking in spanish) so i could not understand! The service manager finally called me the next day, he told me that I purchased a battery 5/2020, which was a LIE that is when i bought the car brand new! I have usually had good service at Toyota but the staff seemed very immature, rolling eyes, unprofessional! When i got into my car the radio was blaring on tejano music and clock was not even reset. If my problem was the battery why did it take 2 days to figure out! No my car needed to be reset which was under warranty but the battery was $230

Date: 2 months ago

Review №43

Rating: 1

I highly regret getting my Toyota. I should have just kept my Jeep. Me and my family wanted a bigger car and trade in our jeep for a Toyota Highlander. When I first got there the sales guy promised us that we could do $1,000 for $750 a month. We were down, and even signed a paper and everything. Then once we got to finance they changed and said they can only do $3,000 down but I only had $1,000 to put down so they suggested a loan to pay the down payment. We said okay and got a approved for a loan. But was still thinking okay thats fine we pay $750 a month and a little loan. Bet. Once I get and start signing all my papers and getting ready to go, I was super excited about a new car (mind you at this point we have been here all day, Im exhausted, tired , hungry, chasing my toddler and just over it) then Im going through the signing process and he throws at me that my monthly will be $845 a month, a hundred dollars more than we had agreed, but I was already had my heart set on the car so I said okay, I really like it so it is what it is. Wish I never did that but anyways, I got my car and everything. And was texting, calling asking, where do I pay my loan for the down payment, no one would tell me! After a few weeks I finally had to go in and they gave me a number, how easy was that, you could have just texted me that I go pay the loan and then the credit card company says it went through, forward a week later it never went through, no one told me, no one called nothing and I had to pay $150 in late fees!oh and ALSO they said the down payment was 3,000 when I went to go pay my loan it was $3,500 just ridiculous. All this money on this damn car, I truly regret it. TELL YOUR SALES PEOPLE DO NOT KAKE PROMISES ON Payment AMOUNT UNTIL THEY SPEAK TO Finance BECAUSE YOU GET PPLS HOPES UP AND TAKE UP Their WHOLE DAY UP AND THEN BLIND SIDE THEM WITH ALL THESE CHARGES. Ima refinance next year with my bank and pay off that loan and never get another Toyota again. Oh also I was suppose to get a credit card in the mail to pay the card but never did, so now I have a late payment on my credit history and paid a LARGE later fee. Yall are a mess.

Date: 2 months ago

Review №44

Rating: 5

Johnnie Freeman made my vehicle search so easy! He was friendly, kind and listened to everything I wanted and needed. I am happy to say I am driving home today with my brand new 2024 Toyota Tacoma. Highly recommend

Date: 2 months ago

Review №45

Rating: 1

Horrible service, I bought a 2024 Grand Highlander and it came with AC problems. I have already taken it to the dealer twice and nothing has been done to solve my problem. Every time they check it they leave it full of grease and scratches inside the car. The last time they told me absurdly. that the humidity outside the car is normal, I spoke to his boss and Im still waiting for answers. And Toyota is not going to leave me a comment that some boss will talk to you because no one solves anything, nor will my family ever return to this place to buy anything.

Date: 2 months ago

Review №46

Rating: 1

I contacted them through their website for a vehicle pick up I was purchasing. They confirmed the appointment for the pick up and assigned me a salesman. I called before my appointment to get information on how much my cashier check needed to be since I was putting $18,000 down. That s when they told me the truck wasn t even there yet. I drove over an hour to get this truck and it wasn t there. They told me they would let me know when it arrived. I called the next day just to find out they had already sold it. DO NOT TRUST THESE PEOPLE. Johnnie was my salesman and Jeff the manager. Joe Meyers Toyota took care of me quick and easy.

Date: 2 months ago

Review №47

Rating: 5

Community Toyota Baytown it is the best in town, Angela was great, very professional and concerned with my Highlander, she will keep me updated step by step during the process. I will recommend their service department for my own experience.

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 5

We love Baytown community Toyota. Jennifer is an awesome sales person. Buying the car was easy. This is our 2nd car purchased from baytown toyota with Jennifer as out sales person. She makes it so easy. Thank you

Date: 2 months ago

Review №50

Rating: 5

Got oil change for my ORKIN car. Quick service and even washed it . Sparkling

Date: 2 months ago

Review №51

Rating: 5

My girlfriend got a truck here from a recommendation from her mother. Easy experience all around. The Used Car Manager Brandon, to the sales rep Jennifer, down to Jose in the shop these folks are awesome and will get you taken care of aptly. Easy communication and no lengthy process to get you in to a vehicle. I would definitely recommend this dealership

Date: 2 months ago

Review №52

Rating: 5

This is the best car dealership all around. I first visited in 2022. Darren is so good helpful even now two years later. Everyone in the service department is great. The detailing is top notch too!

Date: 2 months ago

Review №53

Rating: 4

Toyota at Baytown has excellent customer service.

Date: 2 months ago

Review №54

Rating: 5

Jennifer provided excellent customer service. Fast and quick out the door and worked with me.

Date: 2 months ago

Review №55

Rating: 5

Ecxellent service!!

Date: 2 months ago

Review №56

Rating: 5

Kevin Carrisa and Jeff Pasquale helped us to get the car of our dreams for our expanding family of 5! Can t thank them enough for their amazing assistance in making this process seamless. Highly recommend buying your next vehicle from them!!

Date: 2 months ago

Review №57

Rating: 5

Date: 3 months ago

Review №58

Rating: 5

Just want to say from start to finish my visit was beyond amazing. Jeff & his amazing staff helped me throughout my entire time and made me feel like family. They took care of what i needed & let me drive off with comfort. Highly recommend them for all of your car needs and care will definitely be telling my friends and family thank you guys again for everything!

Date: 3 months ago

Review №59

Rating: 1

If I could give ZERO Stars, I will be definitly. My experience start with New cars sale department and then service department was beyond disappointment. When I bought new car from them I cant take back my old license plate. Sale lady said they take it out and disposal it so I leave it with my trade in car. After 2 months later I got toll road bill. Some one using toll after I sold to them. Now I have appointment for second key fob, so I leave my work early to make appointment on time. My appointment time was 1pm and service closed time was 3:30pm. When I reach to service the lady from service turn down my appointment and stated that there is not enough time to program the key fob. (she said it need 3 hours to do). So they have super slow computer to do the job done or what? And I ask for to talk with service manager she said I have no appointment to talk with manager. When on the way back I call front desk to talk with GM she transfer the call but no answer (I try 3 times). I will definitly will not go back to there to do any kind of business with them and they make TOYOTA images look bad.

Date: 3 months ago

Review №60

Rating: 5

O my gosh the experience when helping my daughter by her truck was top notch. The finance manager Austin makes you feel at home.. Johnnie the sales rep is awesome and the process was so smoothe. Def visit these two if you are in the market for a vehicle!!!

Date: 3 months ago

Review №61

Rating: 5

Johnnie was an amazing sales man . Very understanding , down to earth and knowledgeable! Highly recommend going through him when looking to purchase a new or used vehicle! Austin , the finance manager is amazing as well ! Very in touch with all ages and can hold a conversation when relating to said vehicle

Date: 3 months ago

Review №62

Rating: 5

Great experience here thanks to Andy for being very helpful and kind.

Date: 3 months ago

Review №63

Rating: 5

Espi De La Garza was amazing and helped us get into the car! Not only did she have great customer service, she also got us into a newer car than we expected to get coming in! The price was great as well as our monthly payments! Everything came out better than we expected! Definitely recommend her if you are trying to get a great car with the great prices!

Date: 3 months ago

Review №64

Rating: 5

Grateful for our service experience. Jordan and Mike were great!

Date: 3 months ago

Review №65

Rating: 5

We bought Hyundai sedan in a favorite price here . The Sales young man Edean is really helpful. He is knowledgeable and thoughtful. Later we forgot bring check book with us, he even communicated with his company to delivery the car to our door . It s a wonderful experience of purchase car from this community Toyota . Very satisfied ! The car s condition is great considering its year produced .

Date: 3 months ago

Review №66

Rating: 5

Quick and easy

Date: 3 months ago

Review №67

Rating: 5

ANDY AND COMMUNITU TOYOTA IS THE BEST TOLD MY FAMILY

Date: 3 months ago

Review №68

Rating: 5

Jordan!!! Thank you bro. Our car had a message that wouldn t go away and he helped us in the middle of the peak time. #Shoutout.

Date: 3 months ago

Review №69

Rating: 4

Amazing place with some very kind people. I know Im in good hands when I come here!

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 1

I will never be taking my car back here for maintenance. They are an absolute train wreck, no organization, and frankly, they have imbecilic responses. I scheduled an appointment to have my brake pads replaced on Wednesday, June 5, at 2:15. They proceeded to turn us away despite our appointment time because they were all booked up, and they told us to come back the next morning at a different appointment time. Yes, because I have all the time in the world to get my car maintained at YOUR convenience, Toyota. I also questioned as to what the supposed point of an appointment was if you were not going to get the car in at that time, or even that day? But yet we brought the car in today. Simple brake pad changes, no problem. Expect they proceeded to tell us it would take 4-5 hours. Excuse me? 4-5 hours for a 10:45 am appointment for brake pad changes? We proceeded to question the guy helping us as to why such a simple maintenance task would take so long as we had opted to wait for the car prior to this instead of a shuttle. I wish I was joking when he said appointments are more of a guarantee we ll get your car done by the end of the day. I truthfully wish I could ve seen my own face when I heard that. I also must counteract that statement with, if that were the case, then why was it not taken in on Wednesday and returned same day? It s unfortunate when I feel more comfortable taking my car to a chop shop to be fixed up than an actual Toyota dealership. Extremely disappointing and stressful experience, you d have better luck at Firestone. OH, and not to mention the brake pads were 66 dollars, plus maintenance which was 277 DOLLARS. Pathetic that you have to price gouge your loyal customers to stay afloat now.

Date: 3 months ago

Review №72

Rating: 1

They suck at service. Came for an oil change and whenever im ready to go back home my car started shaking!!

Date: 4 months ago

Review №73

Rating: 5

When we first tried a guy named Alex P helped us, when he couldnt make it happen, he ghosted us. However, another agent contacted us, and she more than made up for the previous experience, not only did she deliver but kept us in the loop the whole time. Not only will I come back, but I will also make sure that I use Jennifer Brumbaugh as my car agent!!

Date: 4 months ago

Review №74

Rating: 5

Jonathan was such a great help throughout this whole process. He was always quick on his feet to help us find the vehicle we wanted.

Date: 4 months ago

Review №75

Rating: 5

Date: 4 months ago

Review №76

Rating: 5

Jennifer was amazing! She made the impossible possible and we got my dream car!!

Date: 4 months ago

Review №77

Rating: 1

Never go to this dealership, got my car back with more problems than when I started. My car was at this dealership for a month. The exhaust system underneath my car had to be replaced including replacing my two air filters. I need to strongly emphasize that there was nothing else wrong with my vehicle when I dropped it off. When I went to pick up my vehicle the first time, my air filters were sitting in my seat and my car wouldnt start. I walked back into the dealership to speak to my repair associate, Laura, who told me that was normal because my vehicle was running a lot. This made no sense to me and I asked her how she was going to fix it. She told me that they would just jump start my car. Upon doing so, I noticed that my headlights were on and so were my brights (solved the mystery as to why my battery was dead!). I have a 2013 vehicle so you have to manually turn the lights on with the handle. I reported this to my representative and was just shrugged off. I was incredibly upset but I just wanted to go home so I paid my $3200 bill and drove off their property when I noticed that my A/C was not blowing any cold air. Again, there was nothing wrong with my A/C when I dropped off my vehicle. So I brought my vehicle back and demanded that my A/C be looked at and that my battery be replaced as they were the ones who drained it. Second time I went to go pick up my vehicle, I was told that my A/C was out of freon and that I would have to pay for a new battery. I requested to speak to a manager as I did not feel that I should have to pay for a battery that I did not damage or ruin. The assistant manager told me that my battery was already on the way out and that he could give me a $30 discount for the battery. I paid for the battery and was driving home when it started to rain, would you like to guess what didnt work? You guessed it, my freaking windshield wipers!!!! I was beyond angry at this point. I got the car home and checked under the hood. My husband discovered that they did not plug my windshield wipers back in nor did they secure my wiper cowl nor the windshield corner wraps. The bolts holding all this in place were completely gone so I had to replace those as well. Never take your vehicle to this location. This was the absolute worst service I have ever had.

Date: 4 months ago

Review №78

Rating: 1

I had to give a star to be able to write a review . I m sure buying a new car from here is great. BUT TAKE THIS SERIOUSLY!! STAY AWAY FROM USED CARS FROM HERE ! I am not sure how they do it but the auto facts report they show you is not the same as the real one . I bought a used car from there in 2022 and in the two years I have had it , it was in the shop 8 months the first time and now it s been there 4 times in May for undisclosed issues it already had when I purchased it . Not only does it have undisclosed engine issues .. it had also been wrecked and that was also not reported to me by them or the report the car came with. Like I said , I am not sure how they do it but none of that information was disclosed to me. I went in there to talk to the used car sales manager when I first discovered this and he was no help. Pretty much all I could do was trade my car in which I would then be upside down by a lot . Legal action may need to be my next step after I get my car back yet again. And I don t want not need an automated apply reply from my review either. This is just a warning to everyone not to shop for a used car here.

Date: 4 months ago

Review №79

Rating: 5

Espi and Austin were amazing and helped me through every step of my purchase as a first time car buyer. Definitely ask for Espi if your in the market for a vehicle she will make sure you get the best deal and are comfortable every step of the way.

Date: 4 months ago

Review №80

Rating: 5

Date: 4 months ago

Review №81

Rating: 5

Bought our car here the other day.

Date: 4 months ago

Review №82

Rating: 5

I have been coming here to get my Tundra services since 2020. I have really never had anyone to hustle to get me in and out at my appointed time but today Andy is making it happen. He assured me of a multi point inspection without me asking. This is great customer service. I was also assured by Andy of how long the servicing of my vehicle would be. This is a plus. I have never been assured of this before. Thanks for being a concerned representative.

Date: 4 months ago

Review №83

Rating: 5

My experience overall was excellent at Community Toyota. As promised they delivered my 2024 Landcruiser First Edition at MSRP with no dealer mark ups. Esperanza Delagarza was my salesperson and I highly recommend her. If she did not know the answer to my question she would go find the answer. I called her months in advance for the new 2024 Landcruiser and she followed up when the first one came available. Easy and smooth transaction overall. Five stars to both the dealership and Esperanza. And the GM and Owner of the dealership came by to say hello...

Date: 4 months ago

Review №84

Rating: 4

Date: 4 months ago

Review №85

Rating: 5

From the moment I stepped onto the dealership, I was greeted with a level of professionalism and warmth that immediately put me at ease. Espi De La Garza was not only knowledgeable but also incredibly patient, taking the time to understand my needs and preferences without pushing towards a higher sale. Thank you Espi for your impeccable and outstanding service from the beginning to end!!!! I will be back for any future auto purchases!!!

Date: 4 months ago

Review №86

Rating: 1

Worst service department ever. They leave nasty water spots all over my Tundra last time. No reply to my complaint to the service manager. Drive over, request a price on required 40k spark plug replacement, young man sez, roughly $220, but I dunno. Youll have to go to the parts department to find out how much the spark plugs are. Could not even be bothered to give me a quote. Bought a $58,000 Tundra here almost 2 years ago. It was a great experience. Would have liked to talk about that mesquite brown 1794 in the pre-owned lot. Guess not.

Date: 4 months ago

Review №87

Rating: 5

Date: 4 months ago

Review №88

Rating: 5

Stopped in to look at a used 23 Tundra Platinum 4x4. Walking in we were asked by Kevin if we needed any help. From start to finish Kevin was top notch. Super knowledgeable on the truck and not pushy. After the test drive we talked numbers to which he was also great with. Worked with us where we asked and was transparent when he couldn t. We decided to buy the truck ultimately to almost leave without it due to the finance dept. After deciding to not buy the truck we asked Kevin for our keys back and that we wouldn t be purchasing the truck. He asked why and when we explained he went to bat for us again and was successful. Dealerships exist to sell vehicles and ultimately make money and I understand that. Yet today most salesman feel pushy and like you re there to undercut them. Kevin didn t act like this at any point during our experience and made it a good experience overall. If you re in the market for a new or used vehicle stop by Community Toyota and ask for Kevin. You won t regret it.

Date: 4 months ago

Review №89

Rating: 5

Process of buying a GR86 was as smooth as can be. Very nice staff. Jennifer is an awesome salesperson, very honest and open. I wholeheartedly recommend Community Toyota for your car buying needs!

Date: 4 months ago

Review №90

Rating: 5

Best service ever Andy

Date: 4 months ago

Review №91

Rating: 1

Took my truck there with leaky rack and pinion and come back to me with a steering wheel shaking, almost a month there and they can t figure it out but they keep suggesting that I need to replace parts that I already replace. Last thing they told me I need to try my self another wheels on my vehicle and they don t have it to do it. $1500 us later the vehicle still shake and any technician there can warranty me my problem will be fixed. I ended getting tired of go there without resolution. Edited: I found out today all my 4 brand new wheels are scratched out

Date: 5 months ago

Review №92

Rating: 5

My son and I both purchased new cars from community Toyota. My son used a sales man named Kerry, a great guy. For my sons first car buying expirence, Kerry did a great job not pushing him and gave him all the relevant information to make an in formed buying decision. Full disclosure, I wanted a new car too. I returned the following day and purchased a Ripping GR Corolla Circut Edition from the sales man i was warking with Darren. Incredible car, incredible sales people, I incredible buying experience. If youre in the market, looking for a new, dependable car, swing by Community Toyota, talk to Darren or Kerry, they wont steer you wrong!

Date: 5 months ago

Review №93

Rating: 3

Toyota very good cars, but parts way too expensive. You need to have specials, discounts or black Fridays something like that to help us out.

Date: 5 months ago

Review №94

Rating: 5

Great experience, Andrew was very helpful and very professional!

Date: 5 months ago

Review №95

Rating: 5

Andy was great very helpful, and I had an awesome experience. Ask for him next time (:

Date: 5 months ago

Review №96

Rating: 5

I have bought 2 cars here now and love the service. They worked with me and I was able to get my car with minimal stress after totalling the last one.

Date: 5 months ago

Review №97

Rating: 5

This place is awesome! I bought my car from here, and have been coming here for all the maintenance ever since! I don t trust anyone else with my car! I accidentally left some money in my car when they serviced it and it was still there when I got back into my car you ll have nothing to worry about coming here

Date: 5 months ago

Review №98

Rating: 4

Date: 5 months ago

Review №99

Rating: 5

Jonathan Mariscal He was a very good seller with a lot of attention.

Date: 5 months ago

Review №100

Rating: 5

Darren Mooney was by far the most down to earth salesperson I ve dealt with!! He kept me informed, was transparent and wasn t pushy!! That s huge for me! If you need anything go see Darren Mooney and he will definitely help you out!

Date: 5 months ago

Review №101

Rating: 5

Andy and community Toyota are the best!

Date: 5 months ago

Review №102

Rating: 5

Shout out to Darren Mooney!!!! Made my experience of buying a new car.Totally amazing and he s a great sales person. I love my new car and he really worked with me and explaining everything to me perfectly.

Date: 5 months ago

Review №103

Rating: 5

At community everything was perfect from the moment I walked in. Darren Mooney is an amazing salesman, and very informative, I highly recommend. Any information you want on any vehicle from the specs all the way to the safety of every electrical device/sensor the car comes with, he knows it!! He helped me purchase my very first new car, a 2024 Camry XSE (highly recommend the Supersonic Red just fyi ). And even though I had to wait until the car was finally in the lot, every week he kept me updated as to where the vehicle was at and the time frame it had until it came to the dealership. If theres any salesman I recommend, it is Darren Mooney. I will definitely be looking forward to coming back to Community Toyota in the near future and definitely contacting the salesman, Darren Mooney

Date: 5 months ago

Review №104

Rating: 5

Excelente costumer service thanks Andrew,

Date: 5 months ago

Review №105

Rating: 5

I had the best experience with the salesman Jonathan, he was very respectful and professional in every way. I usually dont like sales people but he was the best!

Date: 5 months ago

Review №106

Rating: 5

Kerry had amazing customer service! He made my experience so easy as a first time car buyer. Would definitely recommend him to everyone.

Date: 5 months ago

Review №107

Rating: 5

COMMUNITY TOYOTA AND ANDY IN SERVICE WAS THE BEST ALL FUTURE SERVICES WILL BE DONE HERE ONLY !

Date: 5 months ago

Review №108

Rating: 5

We are very grateful to Jonathan jay Mariscal for helping us find a car. Of course I would recommend it. Thank you very much Toyota.

Date: 5 months ago

Review №109

Rating: 5

Jonathan gave us a great service.

Date: 5 months ago

Review №110

Rating: 5

Very good service. Excellent attention from the advisor Jonathan Mariscal, he helped me a lot with my purchase.

Date: 5 months ago

Review №111

Rating: 5

I recently had the pleasure of purchasing a car from Community Toyota, and I cannot express enough how exceptional my experience was, largely due to the outstanding service provided by Jonathan Mariscal, one of their top sales representatives. From the moment I stepped into the dealership until the keys were handed over to me, Jonathan ensured that every step of the car purchasing process was smooth, transparent, and tailored to my needs. First and foremost, Jonathans approach was incredibly personable. He took the time to understand my preferences, budget, and requirements, actively listening to my concerns and addressing them with professionalism and expertise. His knowledge about the various car models available, including their features, specifications, and pricing, was truly impressive. Jonathans guidance was invaluable in helping me narrow down my options and find the perfect vehicle that suited both my lifestyle and budget. Moreover, Jonathan demonstrated a remarkable level of patience and dedication throughout the entire process. He never once made me feel rushed or pressured into making a decision, ensuring that I felt completely comfortable and confident in my choices. He meticulously answered all of my questions, no matter how trivial they may have seemed, and provided thorough explanations, allowing me to make informed decisions at every stage. What truly set Jonathan apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that I received the best possible deal, negotiating with transparency and integrity to secure a price that fit within my budget. Jonathans attention to detail was evident in every aspect of the transaction, from assisting with the paperwork to arranging a seamless test drive and finalizing the financing options. Furthermore, Jonathans professionalism and efficiency made the entire car buying process remarkably stress-free. He kept me updated at every stage, promptly responding to emails and phone calls, and ensuring that all necessary documentation was completed accurately and on time. His proactive approach and attention to detail instilled a sense of confidence and trust, making me feel reassured throughout the entire purchasing journey. In conclusion, my experience with Jonathan Mariscal and Community Toyota surpassed all expectations. His exceptional service, professionalism, and dedication to customer satisfaction truly set him apart as a top-tier sales representative. Thanks to Jonathans expertise and guidance, I am now the proud owner of a fantastic vehicle that exceeds all of my expectations. I would highly recommend Jonathan Mariscal and [Dealership] to anyone in search of a seamless and enjoyable car buying experience.

Date: 5 months ago

Review №112

Rating: 5

Jonathan is the best ..i give him 5 star because he was realy helpful and patient

Date: 5 months ago

Review №113

Rating: 5

I love my new car and Jonathan Mariscal was a great help and awesome salesman !! Thank you so much for your help!!!! Highly recommended!

Date: 5 months ago

Review №114

Rating: 5

I just purchased a Nissan rogue SL 2021 , and my salesman Jonathan Mariscal was very helpful and pleasant.

Date: 5 months ago

Review №115

Rating: 5

Many thanks to Espi De La Garza for helping us buy this new 2024 Camry today. Our daughter Vanessa was extremely grateful for her first dealership experience that went so well. Excellent customer service and attention to details. From the moment we walked in, it was truly a red carpet experience! Give her a raise! Also we would like to thank the finance manager, Damion Emholtz, for a smooth transaction. He was very professional, informative and gave a great presentation on everything Toyota has to offer to protect your vehicle. Kudos to the Community Toyota family as a great team from the receptionist, Patricia from Internet sales, and the representative, who was kind enough to take a photo of all of us. This is our second purchase and we love Toyota Camry s!

Date: 6 months ago

Review №116

Rating: 5

Jennifer Brumbaugh always comes through for me. She s a great salesperson and I m very happy with the way she handled everything.

Date: 6 months ago

Review №117

Rating: 5

Mr. Kerry Rice, Thank you for making my car buying experience for an 2024 Toyota Camry a pleasant one. You were very caring. You were not that pushy salesman kind of guy and I really appreciate that. I will highly recommend you to anyone that needs a new ride. Thanks again for everything.

Date: 6 months ago

Review №118

Rating: 5

I had an great experience with Andy at Community Toyota. He went above and beyond to ensure that my car needs were met! I highly recommend Andy to anyone looking for outstanding customer service!

Date: 6 months ago

Review №119

Rating: 5

It is rare to find a straight-forward, knowledgeable salesperson. Darren Mooney is just that. He was thorough and did not miss a chance to show us all the features on our new Tundra. Darren was incredibly busy when we were at the dealership, but we never felt rushed or pushed. Darren s product knowledge was incredible; the man knows how to do his job! I was so impressed with him, I told him I was naming the Tundra Moon, after him! Great job, Darren. Keep up the good work. Community Toyota is a large, clean, organized and friendly place. Thanks to Darren, we will never shop for Toyota s anywhere else.

Date: 6 months ago

Review №120

Rating: 5

Andy is very nice during the check in process.

Date: 6 months ago

Review №121

Rating: 5

Thank you Andy for being prompt upon my arrival and taking the time to explain the status of my vehicle. Its nice to have someone who is cordial an offers smile.

Date: 6 months ago

Review №122

Rating: 5

Was good looking for a new truck

Date: 6 months ago

Review №123

Rating: 5

Their service department is outstanding: they are courteous, efficient, and professional. I love getting my car serviced with them.

Date: 6 months ago

Review №124

Rating: 5

Roland (internet sales) was very upfront and worked with me to get my 2024 Toyota Sienna. Would def recommend him for anyone looking for new Toyota on the internet.

Date: 6 months ago

Review №125

Rating: 5

Andy at community service was the best! Great customer service!

Date: 6 months ago

Review №126

Rating: 5

ANDY IN THE SERVICE DEPARTMENT IS THE BEST

Date: 7 months ago

Review №127

Rating: 5

Darren Mooney set us up with a 2024 Tundra. We absolutely love it! He told us everything we needed to know, super helpful. If your looking for a great salesman, Darren is your guy!! Highly recommend him if your wanting a good deal. We give him stars. Thanks Darren we appreciate doing business with you.

Date: 7 months ago

Review №128

Rating: 5

My husband & I went out Saturday morning with the intention to just look . Stopped at Community to look and were greeted by Salesman Kevin. I have never experienced a pleasant Salesman. Well, Kevin was amazing. Very polite, calm & knowledgeable. Sure to recommend to family & friends. And am now a lifelong customer. You better hang on to Kevin. Thank you

Date: 7 months ago

Review №129

Rating: 5

Kerry is one of the nicest salesman I have ever had help. I came to him with a very difficult situation expecting to get nothing and he helped me get into a brand new vehicle. If you are ever in need of a car, old or new, Kerry is the man to see! Best service ever.

Date: 7 months ago

Review №130

Rating: 5

Andrew at Toyota Community in Baytown is The Best!! He was so professional and very nice. He helped from beginning to end

Date: 7 months ago

Review №131

Rating: 5

Awesome service and staff!

Date: 7 months ago

Review №132

Rating: 5

I had maintenance service done and Andrew was my service tech. He was so awesome. My first time here but definitely wont be my last.

Date: 7 months ago

Review №133

Rating: 5

This dealership was very helpful. I am from out of town and my car needed help. They were able to get me in immediately and help with the problem. Shout-out to the service technician Hope.

Date: 7 months ago

Review №134

Rating: 2

Pulled into service at 3:00 for my 3:15 appointment. It s now 3:16 and still haven t gotten taken care of. Andrew serviced the lady behind me first.

Date: 7 months ago

Review №135

Rating: 5

I came here for routine maintenance on my vehicle. I did not buy my 4 Runner here but they treated me like the dealership in which I did buy it. They were super nice, efficient, fast and I was finished in no time at all. I did make an appointment online the night before. I do not know if this helps with getting in and out so fast, but if so I will do it next time as well.

Date: 7 months ago

Review №136

Rating: 1

Went excited to run some numbers and maybe get a downpayment for a Camry TRD. Had to wait almost 10min even with an appointment. Felt from the beginning there was no intention of selling a car today Low ball park number for my car. Run some numbers, no negotiation possible when I said I would discuss it with my wife got dispatched in less than 30 seconds. Did not see any car today, not even any other model of Camry. Very disapointed. I will have to bring the business to a dealership where I feel welcome and confortable.

Date: 7 months ago

Review №137

Rating: 5

1st time visiting service department Laura and Jordan were very helpful. Jordan greeted me with a smile, explained all repairs needed and the mechanics worked quickly to get my service completed. I will be returning to this dealership!

Date: 7 months ago

Review №138

Rating: 1

One of the worst dealers Ive ever been to, they take a lifetime to change your oil (with me it took 4 hours empty) and the thing about free oil changes is a lie, I had up to 150k miles and at 100k they started charging me, wow at 5 minutes oil change and they make it more professional than this company full of unprofessional people!

Date: 8 months ago

Review №139

Rating: 3

Date: 8 months ago

Review №140

Rating: 5

Date: 8 months ago

Review №141

Rating: 5

Nice place

Date: 8 months ago

Review №142

Rating: 4

PLEASANT

Date: 8 months ago

Review №143

Rating: 5

My husband and I have purchased our 5th vehicle from Community Toyota and have been with our salesperson Darin Mooney for 10 years! Giving God all the praise for Darin and Carlos for always being there and making the process smooth.

Date: 8 months ago

Review №144

Rating: 5

Great service and it was done in time that was promised, Laura did great!!

Date: 8 months ago

Review №145

Rating: 5

Espi De La Garza was great throughout the purchase process of our new Venza. Community Toyota was also able beat our credit unions interest rate.

Date: 8 months ago

Review №146

Rating: 5

Looking for a new car ask for ESPI DE LA GARZA make sure to say I sent you that way My overall experience at Community Toyota was one of the best car buy experiences I ve had. Espi DeLa Garza sales consultant was very helpful and heard everything I was looking and wanting in a vehicle and price range. Right from the moment I walked in at the entrance of dealership. From test driving and showing me the variety of vehicles really was the important part and then you see the one car and say I really like this one. Thank you so much for working with me answering all my QUESTIONS and most definitely having the process enjoyable from beginning of purchasing my new car. Again thank you so much Espi De La Garza, Damion Emholtz

Date: 8 months ago

Review №147

Rating: 5

As a first time buyer I was nervous and excited for my purchase. Thankfully I was approached by Espi which made the experience a lot better. They were incredibly helpful, demonstrating deep knowledge and was informative. Their friendly and patient demanor made the whole process pleasant. I had a lot of questions and Espi was very patient and went out of their way to make sure I understood everything. Overall, Espi was outstanding with this whole process.

Date: 8 months ago

Review №148

Rating: 5

I bought from Community Toyota in Baytown previously and will buy my next car there too. I m a couple of months out right now. But, I will purchase my next vehicle from Sean, because he is very straight up and a super good person. I will have Damian find me a lender and handle my financing because he is the very best at this. If you don t want to deal with high pressure sales people who only care about their commission, buy from Community Toyota in Baytown.

Date: 8 months ago

Review №149

Rating: 5

Date: 8 months ago

Review №150

Rating: 5

Wish they would match part prices from other dealerships in the Houston area

Date: 8 months ago

Review №151

Rating: 5

Date: 9 months ago

Review №152

Rating: 5

I elected to drive down to Baytown from The Woodlands yesterday(passing by several other Toyota dealerships) to purchase my new vehicle upon the recommendation of a friend and I am very glad to have done so. Kevin Aviles helped me and made this one of the best car buying experiences I have had. I have no hesitation recommending this dealership/salesperson to my friends and colleagues.

Date: 9 months ago

Review №153

Rating: 5

Date: 9 months ago

Review №154

Rating: 5

Other than the dealership held my car hostage for more than 7 weeks. At least I was able to go by and get a loaner car. If I wanted.

Date: 9 months ago

Review №155

Rating: 5

Great service! They do good work, will wash your car, and have complementary fresh baked cookies and hot chocolate

Date: 9 months ago

Review №156

Rating: 5

Very friendly

Date: 9 months ago

Review №157

Rating: 5

Excellent service department. Hope Berry is a gem. We are from out of town and our truck broke down in Baytown. I had it towed to the nearest Toyota dealer and by shear luck it was Community Toyota. Hope Berry took down all the information that morning, techs started work right away and had us on our way the same afternoon. The techs did great work and the fee was reasonable. I highly recommend this dealership.

Date: 9 months ago

Review №158

Rating: 5

Very happy with how easy it is to work with the sales team along with the prices being within reason.

Date: 9 months ago

Review №159

Rating: 1

Sells people need more experience

Date: 9 months ago

Review №160

Rating: 1

Update: 12/18 no one actually helped me out. Fernando, the sales manager, ran my credit without my approval. I had a very hard time trying to contact him. I called for two days in a row. When I did contact him, he said he didn t want the pressure of dealing with my situation (keep in mind this is a situation he created). He repeatedly cut my off while speaking to him and then hung up on me. Fernando admitted that there was no car associated to my file and didn t know why my credit was ran, but didn t offer any solutions or reasoning. Sir you can t just go around running people s credit without permission. He is an extremely rude individual that only seems to care about making money and will treat you as such. Another thing, the day I went into the dealership my son and I experienced something traumatic. An employee from the dealership fell face first from the top of a vehicle. He laid on the floor moaning in pain for a few minutes. What was shocking to me is none of his coworkers cared to check on him right away. When they finally came over, they didn t even offer to call for help (guessing they didn t want to be sued?). Basically what happened was it had been raining and the edges of the truck were wet. I think when he stepped on the edge to get off the vehicle, he slipped and fell face first to the ground. This incident happened 9/5/23. I also want to point out that I did work with other folks while trying to reach Fernando, and they were great/as helpful as they could be given the situation. Jim W, Carlos, girl from finance, operator girl - all great folks and were as helpful as much as they could be. I m somewhat sad that my experience with Community Toyota was ruined by one individual as I was really hoping to purchase my next car with them.

Date: 9 months ago

Review №161

Rating: 5

Angela Taylor took good care of me excellent service

Date: 9 months ago

Review №162

Rating: 5

Angel was so helpful getting my phone to work on the wireless connection. Hope was very profesional and very helpful. Kept me informed as to the status of my auto. I will ask for her again.

Date: 9 months ago

Review №163

Rating: 5

Jordan was the best at helping me out very helpful and great ! Best person at toyota !! Best advisor !

Date: 10 months ago

Review №164

Rating: 4

Took my 22 Camry by today for a scheduled service. I also had a problem with the driver s side windshield wiper tapping the windshield frame that I hoped to get corrected. I waited in my car about ten minutes before anyone seemed to notice me. A service writer took my information and checked in my car. A bit later Justin French came to discuss the issue with the wiper, and though it presented a possible problem with the question of warranty coverage, he went back and got the issue resolved. I d give 5 stars if not for the initial wait. Being more attentive to arriving customers would be an improvement. Otherwise, great job.

Date: 10 months ago

Review №165

Rating: 3

Service advisor very professional and helpful. However, I always feel that the technician job is to scare you with things that dont need to be replaced or done. The parts and labor are extremely high. I just want and oil and filter change.

Date: 10 months ago

Review №166

Rating: 1

Management is and will continue to withhold employee paychecks as punishment. Dont recommend supporting a dealership with corrupt management. Thats just straight up illegal.

Date: 10 months ago

Review №167

Rating: 5

Date: 10 months ago

Review №168

Rating: 5

excellent and prompt

Date: 10 months ago

Review №169

Rating: 2

In our first visit the salesperson left to check on something about a vehicle for us but never came back. We later saw them helping another customer. On the second visit another family member went in to talk about a buy out on a lease. Turns out the same salesperson was handling that transaction and couldnt answer the questions about the financing. I believe that this individual is NOT being set up for success in their role at this dealership.

Date: 10 months ago

Review №170

Rating: 1

Date: 10 months ago

Review №171

Rating: 1

The tires on Toyota CHR 2022 have a history of separating on the side wall. Local customer service not very helpful. Dunlop SP Sport Tires are not good quality tires.The battery leaks acid after1.5 years of ownership. Acid fumes enter the car thru the A. C vents and can be deadly and the battery exploded .Please don t buy this car. This car should be placed on scale at a Scrap Metal Yard.

Date: 10 months ago

Review №172

Rating: 5

This by far has been the best purchasing experience ever. Tiffany Smith was my sales rep and she was awesome. My truck was ready for me when I got there and she was very thorough going over everything. I highly recommend!

Date: 10 months ago

Review №173

Rating: 5

Shout out to salesperson Jennifer Brumbaugh who help me with my rare GR Corolla! My day is super busy so talking on phone is near impossible. We handled everything quickly by a few texts. She kept me updated on delivery and answered all questions. Very friendly and great sense of humor! Dealer was awesome when every other dealer was asking $7000 over MSRP!!!! No shenanigans here. Day of delivery I was in and out in 30 minutes! Finance was also the most painless ever. No underhanded sales tactics like most places and no sneaky ad-ons or fuzzy math. I used 2 separate checks and they allow up to $3000 with credit card. Have your cash and finance ready cause interest rates are just terrible nationwide

Date: 10 months ago

Review №174

Rating: 5

I ordered a new Corolla Hybrid from Jeff Pasquali at Community Toyota. He communicated every update on the progress of the car without every having to be asked. The Car was exactly as requested. Financing and Delivery went off flawlessly. It was the best experience I have had with any dealership. Thank you.

Date: 10 months ago

Review №175

Rating: 1

As my car needed a new engine it took over 2 months to fix and every time I was told Ithey would call me back. Never did. Came to service just to see. Poor communication. Also was told tow truck driver lost my key and they would pay for it. Waited 4 more days for them to continue to try and figure that out. Went to pay today and they were still trying to figure out who was paying for that key. Ridiculous

Date: 10 months ago

Review №176

Rating: 5

Date: 10 months ago

Review №177

Rating: 5

Needed some AC repairs on my tacoma. Jordan was kind and took excellent care of my truck.

Date: 10 months ago

Review №178

Rating: 1

I went to take my car to get the sunroof fixed and the person who attended me Jordan Nestor did not get me a rental to go home he was not sure when my car was gonna get looked at. I had to work late and my sister had to get a rental for me a week later by some other person not him at all he didn t even offer me a rental. I just picked up my car today and it was used because I remember the mileage being at 2,400 something and now it s around 2,600 something and the paint was scratched in two spots. I am very angry and disappointed with the service sine my car is very brand new.

Date: 11 months ago

Review №179

Rating: 5

I ve really not had a lot of good fortunate at dealerships, but Community Toyota was excellent throughout the process. Sean was very patient and help me find what I wanted and Fernando explain to me, my trade-in and the process, and Carissa was excellent throughout the financing process. I ve had a couple questions since my purchase, but they have been very helpful, even after the sale, which some dealerships lack. Again, very pleased with Community . Not sure why anyone would not go there first. If you re looking for a new vehicle, give Sean Lemmon a call. Patrick.

Date: 11 months ago

Review №180

Rating: 5

Tabiees well

Date: 11 months ago

Review №181

Rating: 4

Date: 11 months ago

Review №182

Rating: 2

Poor service.

Date: 11 months ago

Review №183

Rating: 5

Their service center is outstanding. Comfortable waiting area, free coffee, and youre in and out if you make an appointment beforehand. They were finished in far less time than I thought it would take.

Date: 11 months ago

Review №184

Rating: 4

Shortly after I had an oil change I started noticing a puff of white smoke coming from my exhaust pipe. It did not do it every time. Concerned, I took it to Community Toyota expecting bad news (Blown Head Gasket), but to my surprise I was told the issue was do to them accidently overfilling my truck with oil and there would be no charge for the diagnosis or correcting the issue. It would have been easy for them to quietly fix the issue and charge me. Although, I am disappointed that they made the mistake, I am grateful for their honesty and resolve of the issue.

Date: a year ago

Review №185

Rating: 5

I have purchaced two cars here and have had a very plesant expierence both times. I also come to the service center at this location for all of my maitnence needs. I am always treated with kindness as well as any knowledge about my vechicle. I will continue to choose toyota for all my car wants and needs !!!

Date: a year ago

Review №186

Rating: 1

I come to have a factory defect inspected on my 2023 Corolla Cross and 4 hours later they inspect my car, they say they thought I was going for an oil change when 5 days ago they did the oil change themselves... ..I advise you not to wait too long to ask about your car, in the workshop they are very messy in taking the orders and putting them in the system, I delivered my car at 8 in the morning, it will be 12 noon and they are barely working in the car......I dont recommend this site at all, choose another Toyota center I come to have a factory defect inspected on my 2023 Corolla Cross and 4 hours later they inspect my car, they say because they thought I was going for an oil change when 5 days ago they did the oil change themselves... ..I advise you not to wait too long to ask about your car, in the workshop they are very messy in taking the orders and putting them in the system, I delivered my car at 8 in the morning, it will be 12 noon and they are barely working in the car......I dont recommend this site at all, choose another Toyota center

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 1

With an appointment for an oil change and two hours later they still hadnt serviced my car, they moved on to the ones who didnt have an appointment and I was waiting, I spoke to the service manager and he said to the other that you come, Ill give you first and I said youre going to do what I want. You didnt like me other people. And I never came back.

Date: a year ago

Review №189

Rating: 5

Mr Dean Kahlich was an excellent salesman, worked out everything to get me the best deal and satisfied with my purchase, 11/10 service, recommended him , he will take care of you and won t disappoint!

Date: a year ago

Review №190

Rating: 5

I and my wife we buy on this location for over 15 years Now my children buy on this dealer I hope my grandchildren s buying to Thank you all the community Toyota team Thank you to the Financing man Carlos and the salesman Kevin They did an excellent job. Very professional

Date: a year ago

Review №191

Rating: 5

The customer service is always exceptional and the service advisors are knowledgeable about what your vehicles need. Always happy to go there. Im looking forward to the 24 tacomas coming out

Date: a year ago

Review №192

Rating: 1

They preach on tv to be # 1 on google reviews , with 5 stars , well 4.3 is NOT 5.0 haha

Date: a year ago

Review №193

Rating: 1

Service department is horrible, bought a 23 TRD PRO TUNDRA. They installed a cat shield that was installed improperly. They didn t give me screw to take it off. Had to drive out there to get it (I m coming from Katy). Took my truck for seat, center console, and other issues spent hrs there while they looked at my truck left there and was told they were gonna order the parts to make the repairs and fix what they could since not could be resolved. Two months later when I call to take my truck in again for alignment and uneven wear on my tires I find out they never looked at my truck, there was no record of a service tech had looked at it , they never ordered the parts and the new service manager wasn t any help basically said since this all happened before he got there . There was nothing he could do. He said he would call me later that day never revived a call from him, until I called to get an update didn t do much. Just gave me the run around. By then I had already talked to toyota and filed a claim and got the alignment and tires issues resolved. Wasted so much time going back and forth. The experience was just horrible.!!! BIG THANKS to DonMcgill Toyota they took my truck in and were very professional in resolving the matter. Sales rep Jenifer was great ! If you need someone to talk to about buying a car talk to her. But their department is horrible , the incompetence / unprofessionalism is unreal !!

Date: a year ago

Review №194

Rating: 5

Good atmosphere

Date: a year ago

Review №195

Rating: 1

Date: a year ago

Review №196

Rating: 5

Excellent service on my visit.

Date: a year ago

Review №197

Rating: 5

They made the best deal around on our trade-in, Kudos to Jeff, Dean and Sean. They made the difference.

Date: a year ago

Review №198

Rating: 5

Great customer service. Gave great suggestions regarding my vehicle needs. Russ Kloskin and team and took great care of my vehicle and got me taken care of. Look forward on returning.

Date: a year ago

Review №199

Rating: 5

Even though my experience with the Rav4 purchase was good, I was ultimately let down when I never received the referral check that was promised to me. Despite completing all the necessary paperwork and referring a friend who ended up buying an XSE Highlander, I have yet to receive the check since last year. The sale person David White never answered my calls and text messages regarding this inquiry. Oddly recently, I received a call asking me to purchase another vehicle, but I politely reminded the person about my referral complaint. They assured me that they would take care of it, but unfortunately, nothing has been done since last month. At this point, it seems like the corporate folks at this dealership are simply greedy and not committed to fulfilling their business obligations. Its truly disappointing. *****Update: Shout-out to Jim Wadzinski for swiftly resolving the issue with ease!.

Date: a year ago

Review №200

Rating: 1

Whoever Carlos is in their finance dept. has horrible customer service. I am trying to purchase a fleet of 10 cars for my rental company. I have submitted all my financials they have requested and have constantly been following up with him to get an answer, and hes always in a meeting or on vacation or will get right back to me and never does. I am uneasy because I have submitted all my financials to them and they cant even get me a decision. Feels like a scam at this point. Wouldnt recommend these folks to anyone! Just fyi....this has been ongoing for over 2 months and they just string me along. Im done with them.

Date: a year ago