Toybrary Austin

Review №1

Rating: 5

Great place to take your little one for care or to drop in and play! My son and I have been for both a few times now and really enjoyed it EVERY time. Its easy to arrange drop off care if you need it. As a new mom paranoid to ever leave him in anyone elses care, after seeing him being so well taken care of the times Ive had to leave him there, I couldnt recommend it more! It warmed my heart to see him sitting on the owners lap, playing, or on her hip! He always seemed happy after I picked him up and nothing but good vibes and feels. After only a few times, it feels almost like Im asking a family member to care for him for a bit while I have to work or take care of something. Grateful for this place! So many things to do, play with, and the whole concept is just so awesome.

Date: 5 days ago

Review №2

Rating: 5

If you have not taken your kiddos to the Toybrary, you are missing out! This place is a hidden gem. The indoor play rooms with a fun mix of toys and activities, the outdoor play area, I ve even attended a class they hosted for parents. You can check out toys as well! Such a wonderful place. I would highly recommend it!!

Date: a week ago

Review №3

Rating: 5

Toybrary is such a special place, and one Ive relied on for years for fun and learning for my kids and a big break for me! Thank you, Liza, for all the hours theyve been happily playing and Ive been able to relax and focus on my own needs, knowing they are safe.

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 5

Date: 3 weeks ago

Review №6

Rating: 5

We LOVE Toybrary! Brilliant concept! We started coming when our son was probably 7 months old and was crawling, he s now 1.5 years old and still loves it - because it truly has toys for all ages. The biggest benefit for us is that it has large items (like train sets and train tables, strollers, shopping carts, play mats, assorted trucks and blocks, rocking horses etc..) that we don t have room for in our smaller house. Even if you have the room, it s great to not have to buy all the toys for all the phases! The owner is very nice and you can tell she really wants to provide great opportunities for kids. The second biggest benefit is that it s a great play place to play inside for dangerously hot days when we can t let our ball-of-energy little guy play outside and he s bored of being at home or running errands! It s also a great and affordable price and we re thankful for places like this in Austin.

Date: 3 weeks ago

Review №7

Rating: 5

The place is great for a rainy or hot day.

Date: 3 weeks ago

Review №8

Rating: 5

Toybrarys toy borrowing program is great for families looking for lots of different toys without having to purchase.

Date: 3 weeks ago

Review №9

Rating: 5

Been taking my kid here for around a year. Really amazing spot. Great layout and really kind owner/employees. I highly recommend to anyone who wants a fun place to let the kids run around, dress up, play, and generally have a good time.

Date: a month ago

Review №10

Rating: 5

We were in town visiting family and this was such a cute and easy place to beat the heat! Toys seemed clean and even with all the kiddos playing and climbing, it felt very relaxing and fun as parents. Even my 7 year old was entertained. I ve never seen this concept before - it s adorable and brilliant. Also enjoyed getting to the know the sweet owner. Thanks for creating such a great place!

Date: a month ago

Review №11

Rating: 2

We had a really odd interaction with the owner of this business. She was cold & unwelcoming, pretty sharp about the shoes even though it was clear that we were new & needed to be informed of the rules not reprimanded. I couldn t tell if she was annoyed that we arrived at 5pm (they close at 6) or if something else was off. My general assumption when going to a children s place is that staff are cheerful, welcoming and clearly communicate the procedures/rules/etc. This felt very tense and just odd. It took a minute to understand how we could just drop in for the remaining hour but we did, however, get lots of information about how to sign up for a long term membership. We stayed for a few minutes, my kid had fun with the toys and then we got the heck out of there. I think it s a really cool idea but the first point of contact with the business and customer experience was really lacking and off putting.

Date: a month ago

Review №12

Rating: 5

Easy, safe, and my toddler loves it :)

Date: 2 months ago

Review №13

Rating: 5

Date: 2 months ago

Review №14

Rating: 5

My daughter, Willa grew up at the toybrary and we love it. Liza is amazing! My daughter is 7 now, and though she has grown out of the toybrary, she still asks to go there and to see Ms. Liza and play. I can t say enough about it, and it s so fun for toddlers and babies. Liza takes good care of the place and the kiddos. A true gem to the Brentwood/Crestview/Allandale neighborhoods.

Date: 2 months ago

Review №15

Rating: 5

Toybrary is an excellent place to bring kids to play and buy toys. Liza has been in business over 15 years and has accommodated the community with a personal love and interest for many kids and families. I recommend Toybrary for parties and events such as birthday with different themes from super heros to education formats. She s always available for kids to play and learn

Date: 2 months ago

Review №16

Rating: 5

A great place for parents, grandparents, aunts, uncles to borrow age appropriate toys when family comes to visit! No need to purchase toys that the children may or may not love! Take them to Toybrary and see what they are drawn to--you will save yourself time, money, and aggravation :-)

Date: 2 months ago

Review №17

Rating: 1

Im gonna try to keep this short lol So i saw a groupon for toybrary memberships and was intrigued. I called to ask questions bc the website and groupon details were vague and I was told that all the services were included in membership and there were some select events free with membership and that the place gets cleaned frequently. So im like let s buy the annual membership! (I technically bought this as a backup to our daycare or childcare so that i could handle emergency work meetings which are 30 min or an hour tops; one of the services is something like we have private rooms to work out of while your kiddo plays ) We show up right at opening for our first (and only) day. The place is not clean or organized. This older lady sitting at the front is checking people in and then turns to me and says drop in rate is (x) and i got i actually have a membership and she says no you dont and i say i bought it on groupon and she says show me . Dry and short as can be. (Plot twist: turns out she s the owner, and a few moms from daycare after i shared this story said she s known to be rude). Well there s other people, like 3 fams so she asks to hold onto my phone credit card and id and that she ll check me in later and to step off to the side . Im like um ok but my little ran off to explore so i followed and assumed she d come find me (it s not a huge place). As Im walking around Im looking at the toys and I can see things have definitely not been wiped down in awhile, and some toys were old and glued together. One of the wooden horses another little was playing with broke off at one of the hand holds and exposed a rusty nail. I took it up to the owner and she said oh yea, this one breaks a lot and just left it on the floor while she walked away to set up some paints or something. I asked if I could have my cc, id, and phone back and she said oh yea, it s on the desk (she left it sitting on the front counter where everyone walks in and out of) so i go grab it. I came back and asked her questions about the services and where the room was you could work out of and she says it s extra. I tell her oh i was told it was included in the membership and she says the membership (which is 600 bucks) is to borrow 3 toys at a time. All the toys are outdated minus maybe a small table with a handful of lovevery toys . I kinda laughed and said is there a calendar to see which events come with the membership and she says you have to pay additional for the events; if i have to pay for it, you have to pay for it (word for word). We stayed maybe an hour total and then left. I called that afternoon and asked if i could refund my membership and that i would pay the drop in fee for the visit we had and she denied it but ends with but i do hope to see you and your son back, he was so sweet and hangs up. I tried getting groupon to refund but she denied it (they have to get her approval) and now im just disputing it with my bank.

Date: 2 months ago

Review №18

Rating: 5

Great business! My grandkids love this place.

Date: 3 months ago

Review №19

Rating: 5

Absolutely loved the Toybrary! Not only is it convenient, it s reasonably priced and my kids loved spending time there. They re too old these days but they still talk about the time they spent playing at the toybrary.

Date: 3 months ago

Review №20

Rating: 5

We loved going to Toybrary when my twins were younger! Its such an awesome concept and a fun less chaotic place to play indoors and beat the heat! The owner, Liza is amazing

Date: 3 months ago

Review №21

Rating: 5

I absolutely love that a place like this exists! It has the warmth and charm of a past Austin. So glad kids can experience a welcoming play place that isn t just about over stimulation - plus love the cozy seating for parents!

Date: 3 months ago

Review №22

Rating: 5

Our daughter has been coming to Toybrary with my mother-in-law for well over a year. As my mother-in-law keeps her at our house while my husband and I work, Toybrary has been a great outlet and place for her to be exposed to not only other toys but also other children. She absolutely loves going and loves Liza (the owner). A few months ago we began putting her in the daycare for 2 hours twice a week. The transition went so well (even though this was our first time leaving her with adults other than family) and I know that this has to do with how comfortable and at home she feels here. We are so thankful to have this fun and safe environment for her to explore and enjoy different toys while also developing her social skills. Liza also plans such fun events and is very creative for the kids.

Date: 3 months ago

Review №23

Rating: 1

Owner is rude and seems to easily irritated to deal with more than a few children or autistic children. Grabbed my child while she was running instead of stepping in front of her and kindly asking her to stop running.

Date: 3 months ago

Review №24

Rating: 5

We had so much fun! We stayed, played and ate during our five hour visit. We made new friends and enjoyed dressing up, and all the fun toys. We will definitely be back. Thank you Liza for making us feel so welcome.

Date: 4 months ago

Review №25

Rating: 5

My kids love this place! We live 4 hours away and visited Austin for my husbands work event. This place saved my sanity because its HOT outside. I love that you can stay until your kids are done for the day lol the owner is very nice too!

Date: 4 months ago

Review №26

Rating: 5

Ms. Liza is amazing and has cultivated a magical atmosphere for any child. I take my son here all the time. It is a great way for him to interact with other children of different cultures and ethnicities, free of judgment. Children are encouraged to dress up and be themselves. She also has morning messy event as well as holiday events which make a membership worth it.

Date: 6 months ago

Review №27

Rating: 1

Date: 6 months ago

Review №28

Rating: 5

I am so happy we found this place! My grandkids did not want to leave because there was so much to do! There is also an outdoor playground. Parents can relax knowing their kids are playing safe. I highly recommend and we will be back!

Date: 6 months ago

Review №29

Rating: 5

This place is so cute! I went with my 4 year old and twin 1.5 year olds and they all loved it. We will be back!!

Date: 6 months ago

Review №30

Rating: 1

Smelly and depressing! I took my 2 year old and we didn t like it at all! It s so small and the sofas are so dirty.

Date: 7 months ago

Review №31

Rating: 5

We visited Austin for a week and LOVED the Toybrary!! There were endless toys and our two toddlers had a blast. It s super clean and Liza and the other staff are very kind and fun. We had zero qualms dropping off our kids at this new and amazing place! Highly recommend it for anyone needing a date night or break from your kids. I wish there were a Toybrary in every city!

Date: 8 months ago

Review №32

Rating: 5

I was hesitant at first, but my 3 year old loved it, he didnt even notice we where gone...We need more center like this, the lady was quite but very polite she answered all our questions she also fast to respond 10/10 Traveling parents must

Date: 8 months ago

Review №33

Rating: 5

Great place!

Date: 9 months ago

Review №34

Rating: 5

Great toddlers. There are plenty of toys to enjoy and a backyard for sunny days. Highly recommend!

Date: 9 months ago

Review №35

Rating: 1

Date: 11 months ago

Review №36

Rating: 1

Do not leave your kids in her care! I was surprised by the lack of attention for the 3 children whose parents had left them for the childcare services. Multiple times I helped a child ~1 year old not fall while climbing on and off and standing up in a doll stroller. Over an hour, I observed the owner sitting at her computer and seemingly not looking up to even check on the 3 children she was to be watching. At one point, she did join them for a snack for maybe five minutes and then left the two older children (between ages 2-4) at the table eating until they decided to get up and play again. I was shocked how little she even acknowledged these children in her care. Furthermore, the place was overrun with very used and seemingly dirty toys. My child had fun but there were so many toys that he couldn t push a cart or ride a toy without other items getting in the way and there were too many toys to allow him to focus on one for more than a few moments. Based on the other negative reviews, I wouldn t be shocked if the owner has some sort of seemingly logical rebuttal but these are my observations. I don t typically write reviews but felt the need to let other parents know of her lack of care for those children left under her supervision. If she wants to continue this service, she should hire someone specifically for that purpose as one would be unable to adequately serve multiple customers and watch very young children simultaneously.

Date: a year ago

Review №37

Rating: 2

I used to bring my nanny kids here regularly, until our last visit when the owner was especially rude to me and another young mom. The lack of organization is a problem- there are toys that are off limits though it s not clear which ones (could easily be solved with labels). I love the concept of toy rentals/recycling, but I m not interested in being reprimanded for not following undisclosed rules. Won t be going back.

Date: a year ago

Review №38

Rating: 5

Really cozy place that has toys for all ages. My 4 year old was entertained the entire time we were there. So reasonably priced as well. Will def be returning.

Date: a year ago

Review №39

Rating: 5

Took my 21 m/o boy to Toybrary and we had the BEST time! The woman at the desk was so sweet and informative and the space was built specifically for toddlers. With available toys, carts, slides, sensory activities, and healthy snack choices and places to sit for parents! My tot and I spent about 2 hours there and had a great nap to follow! Perfect indoor space for some soft and interactive playtime.we came from out of town and we will absolutely go back the next time were in Austin! A must-do for any traveling parent!!

Date: a year ago

Review №40

Rating: 5

LOVE this treasure of a play space! The attention to detail and complete circle of play is wonderful. There are stocked play stations. And regular special events. WIFI available & a few comfy seats for adults to sit back & enjoy watching their kids have a blast...AND the AC is nice and cool.

Date: a year ago

Review №41

Rating: 5

I love having the Toybrary in my toolbox of places to bring my toddler where she can play and explore the spaces safely. Liza and the other caregivers there have been warm and supportive. Most weeks we both leave with with new friends!!

Date: a year ago

Review №42

Rating: 5

The place is super cute. Most of the other parents are friendly and that makes it feel more like a community than just a brief distraction.

Date: a year ago

Review №43

Rating: 5

We LOVE Toybrary! It is such a fun place! We typically do Drop-In play. It s always a relaxing but fun atmosphere for my boys. There are so many fun and unique toys to play with. There s also a great backyard space. They also do super fun events throughout the week! Definitely one of our go-to places for young children.

Date: a year ago

Review №44

Rating: 5

My twins and I love Toybrary! Unlike some of the overwhelmingly large play spaces in the area, it s a nicely contained place with so many fun toys, and a great outdoor play yard too. We have a membership and enjoy picking new toys to borrow, and we also had a great birthday party there. I appreciate that sometimes there are lots of little ones there, and other times only one or two. The owner Liza is very friendly.

Date: a year ago

Review №45

Rating: 5

We have had lovely experiences at the Toybrary! The owner is so kind and is so interactive with customers and the children. There is a plethora of toys for children of all ages to choose from as well as creative activities on certain days of the week. Today we did finger painting, and in past visits we have done themed arts and crafts, and during Christmas, Santa came to visit the kids! Each time we have come, the Toybrary has gone above and beyond to create an interactive and fun experience. There s also a backyard area with toys, bikes, and outdoor activities. Highly recommend the Toybrary if you ever want to beat a hot Texas summer afternoon, or rainy day!

Date: a year ago

Review №46

Rating: 5

We love Toybrary & the owner Liza. My son looks forward to going here to play every week and we re always welcomed warmly. There s hundreds of toys to choose from and weekly activities during the week to keep a toddler entertained. We ve been members for almost a year now.

Date: a year ago

Review №47

Rating: 5

This is such an amazing place for toddlers, and for meeting other moms. My daughter happily played for hours.

Date: a year ago

Review №48

Rating: 1

Date: a year ago

Review №49

Rating: 5

Date: a year ago

Review №50

Rating: 5

My kids love it here! Environment is clean, staff and owner are friendly and super accommodating. I meet the most incredible ladies here every time

Date: a year ago

Review №51

Rating: 5

This place is amazing, & I would definitely recommend it for anyone with young children (ages 0 - 5). Whether you are a parent, nanny, and/or babysitter, this place is ideal! The services offered here, & the items for sale are so affordable! And most importantly, the lady who runs this place is the sweetest! She is so calm, & patient, & kind, which I found to be very relieving & inspiring. :)

Date: a year ago

Review №52

Rating: 5

Love this place!! My 3 year old asks on a regular basis to go to the Toybrary. I love the flexibility of dropping him off for a few hours while I get stuff done. I know he s thrilled to be there and loves playing with the other kids. The toys are well organized, clean and in abundance!. When Grandma s in town she loves taking him here because she can sit in the comfy leather chairs and drink coffee and scroll her phone. We are so very thankful for the Toybrary!

Date: a year ago

Review №53

Rating: 5

My time at the toybrary is always magical. I really enjoy the creative events that they host every month that either brings local talent from Austin (performers, educators, etc.) or themed parties that allow kids and parents to come together and celebrate with each other (easter, valentines day, fathers day!). The space is set up so my kids can roam around and play on their own or make new friends and set up a game with each other. The toys are all well cared for and they are different from what I see at typical stores, and my kids are excited and engaged when we come here. This is also a great place to host a birthday party, which I have done, and that was the easiest most splendid experience as a parent EVER. Love love the toybrary, and I am so glad it is here in Austin.

Date: a year ago

Review №54

Rating: 5

Great place to bring the kids. Its just like it sounds... a library of toys! Fun atmosphere, great staff, Liza is amazing. They even have cool events and learning opportunities. Really a one of a kind place to bring the kids.

Date: a year ago

Review №55

Rating: 5

We ve taken our daughter to Toybrary for years, and she loves it! The owner, Liza, is one of my daughter s favorite people on this earth, and we trust her 100%. The space is always clean and organized, and with a lot of fun toys for the kids to play with. It s a wonderful place to take your little ones!

Date: a year ago

Review №56

Rating: 5

We ve been taking our kiddo here for several years. The concept is great - you can borrow toys and return them. They also have drop off childcare which can be a lifesaver!

Date: a year ago

Review №57

Rating: 5

We ve gone to toybrary for the last 18 months and just absolutely love it. From Saturday night date nights to days when daycare/school is closed, we re always at toybrary and don t know what we d do without it. It s reasonably priced but best of all you can tell that Ms. Liza truly cares about children. We re thrilled to have our kids growing up knowing her and having a safe place like toybrary to socialize and play.

Date: a year ago

Review №58

Rating: 1

Date: a year ago

Review №59

Rating: 1

I wouldnt touch this this place with a ten foot pole. The owner/caretaker lets sick children play on a regular basis. She will try to get you to sign her contract in a high pressure sales situation. Do not sign as it will lock you into paying her every month even if you cancel the membership right away. She will charge your card no matter what. I had to use credit card disputes every month. Its apparent that this is her business plan. Shady business, will not be back.

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Liza is great and clearly loves her company. She s very fair and my 22 month old daughter loves all the 1000+ toys the space offers. Would highly recommend to other families.

Date: a year ago

Review №62

Rating: 5

Great place for younger ones to play in a safe, kid-friendly and fun environment! $7/hr with parent or $12/hr drop-off.

Date: a year ago

Review №63

Rating: 1

Please . Stop. And. Read. This. Liza, the owner is absolutely horrible. She s very unkind and treated my MIL like garbage. This should be about the children, but she s a capitalist pig and truly makes me thankful to have other options and not have to spend my time or well earned money there.

Date: 2 years ago

Review №64

Rating: 5

Had an amazing time with my 2.5 year old. I think 7$ is a very reasonable price for a kids activity! I got to sit in one of the comfy chairs while my girl played. I know some people think that the fact that the rental toys are accessible, but not for free play will be an issue, but theyre higher up and theres so much at kid eye level that it was not a problem at all.

Date: 2 years ago

Review №65

Rating: 5

We are so grateful for this business model so that our son can always have access to new toys to stimulate his imagination and keep his interest! Weve been members for over a year and started our membership when our son was under one. The older he gets, the more there is for him to enjoy.

Date: 2 years ago

Review №66

Rating: 5

Had a very delightful experience! My 3 year old enjoyed playing with the toys and spending time in the outdoor playground. It was a perfect way to spend our Saturday morning. The entire staff was friendly and they even had a special guest pirate provide singing and entertainment. We will be back!

Date: 2 years ago

Review №67

Rating: 1

Do not buy into a subscription plan. You will spend invaluable time arguing late fees and recurring charges months after youve cancelled your plan with the owner.

Date: 2 years ago

Review №68

Rating: 2

The Toybrary has great ideas and a lot to offer for kids and parents. We took my grand daughter for the first time and though there was a lot of toys to play with, I found it to be an interesting experience for family. While there, I witnessed a mother drop her toddler off because they offer daycare. I was blown away that there was one staff member (maybe the owner?) on duty and she would have to go to the back and check on areas of the business, while this toddler wandered around by himself. He could have SO easily been snatched up and out the door!

Date: 2 years ago

Review №69

Rating: 1

Had an absolutely terrible experience here. We came for a workshop and Liza wasn t even friendly or welcoming to me or my son when we arrived. and I had planned to leave my 22 month old in drop off care ONLY if HE wanted and felt comfortable. However, she pressured me into leaving him, and then rushed me into the event. It didn t feel right, but since they have drop in care I thought she might be able to warm up to him and it would be ok. Halfway through the event I heard him crying very loudly and went out to check. He was just sitting on the floor sobbing. I went and picked him up while she told me it was just normal. Back in the workshop she sat on my lap the rest of the time shaking. Then, with no notice, Liza came into the event and told us all we had to leave because she had to be out by the dot of 7 since she d been there since 9AM. The event was scheduled until 7pm, so this just seemed odd. She then rushed us all out, but didn t fail to mention that everything on the counter was for sale. I can t help but feel that she pressured me into leaving my toddler with her just so she could get the drop in childcare money, and really feel like she bullied me into leaving him there. Definitely not the kind of environment I want to support.

Date: 2 years ago

Review №70

Rating: 5

I never post reviews but after todays experience, I had to. We had such a great experience. I was falling behind on chores so I decided to do the drop-off child care. My daughter had an amazing time. Cece was amazing with my daughter. She showed her around and made her feel welcome. Her daughter is also my daughters age (2 years old). They played together the whole time. Cece captured beautiful pictures of them. My daughter didn t want to leave. I love the open concept. It made me feel safe about dropping her off. This is such a gem! Thank you Toybrary!!!

Date: 2 years ago

Review №71

Rating: 5

Date: 2 years ago

Review №72

Rating: 5

Amazing fun today with my toddler, third time visiting since he s grown a bit! Ms. Liza was a a sweetheart and the place is filled with so much to keep them intrigued, definitely will be back. Grateful for her opening up the doors today as an appreciation to moms for free! Also met another amazing mom and her daughter! Please check it out when you are able

Date: 2 years ago

Review №73

Rating: 3

Before arrival, was very excited to come here to have both children come and play as it is a great concept. However we would not be returning. Toybrary have lots of toys however some need to be cleaned or get rid of - please see picture taken, this doll has clearly not been washed for a long period of time and is just sat on the floor, standard for all toys there. Cleanliness was ok, there were kids eating in the middle and food over the floor - no staff to help clean this up. There are rules which is slightly misleading. You cannot touch toys that are in boxes and on the shelf s unless you re a member. This means you re actually limited to what you can play with. My son who is 4 wanted to play with those toys however was unable to. I would say the maximum age is 3, my son was bored very quickly. At the desk there are lots of toys for sale, which again for a 2 year is difficult to explain not to touch and play with. The owner greeted us whilst sitting on her laptop and gave small leaflets on what s to offer. Didn t engage with my children or welcome them. The entire time the owner sat at the desk on her laptop. I understand this is a play area for all however the baby changing is also where everyone plays, this meant when a baby was changing from a number 2 the room just smells of poo, which again isn t nice to sit and smell this, maybe move this into the toilet as there is space or install an automatic air freshener.

Date: 2 years ago

Review №74

Rating: 2

Date: 2 years ago

Review №75

Rating: 5

My 2 year old absolutely loves this place! I bring him here all the time. He s grown so comfortable at the toybrary and even loves Liza the owner! This is a great place to drop your kiddos for date night, a day of errands or just to distract them so you can get some work done!

Date: 2 years ago

Review №76

Rating: 5

Fun place! Lots of toys and room for the kids to run around while we can keep an eye on them. So many toys. Fortunately we are allowed to take three home every time we visit with our membership. The owner, Liza, is amazing and so good with my kids.

Date: 2 years ago

Review №77

Rating: 5

Date: 2 years ago

Review №78

Rating: 5

A lot to see and play with. Smaller space then I envisioned. Yet they also have a playground out back which is fenced in. My granddaughter is a bit sheepish about new places so we did stay very long.

Date: 2 years ago

Review №79

Rating: 5

My kids LOVE Toybrary! Lovely place to rent toys and spend an afternoon playing with new, fun toys, indoors and outdoors!

Date: 3 years ago

Review №80

Rating: 1

Date: 3 years ago

Review №81

Rating: 4

Date: 3 years ago

Review №82

Rating: 5

What a fascinating and unique concept! I was explaining it to both my sisters in other states (theyre also grandparents) and they wish they could have a happy place for their youngsters like we do in Austin. Its obvious that those who run this operation love kids and those who care for them. The day I was there, there were youngsters enjoying snacks and giggling at a nature video, a happy baby babbling while his sister rode a pig scooter, and all the while, parents smiling and relaxed. And to think that all the toys for every age youngster can be borrowed, just like a book! Fantastic. You need to check it out for yourself.

Date: 3 years ago

Review №83

Rating: 5

As the daughter of a 40+ year early childhood educator, I ve been dragged to a lot of toy stores and the like, but this one was an absolute delight to visit!! It s such a clever idea, so welcoming and fun. They have an awesome selection of toys you can borrow. It s a clean and welcoming atmosphere, I only have good things to say! 10/10 would recommend.

Date: 3 years ago

Review №84

Rating: 5

My son is 16 months old and loves coming to Toybrary! He has a blast with all the indoor and outdoor toys. Its easy to relax while he plays, easy to watch from all angles. We have a small home so the ability to come play with toys or rent them is the best. We drive from south austin to come here!

Date: 3 years ago

Review №85

Rating: 5

Date: 3 years ago

Review №86

Rating: 1

I had a disturbing interaction with the owner of Toybrary Austin yelling at me to get out of her store (in harsher language) in front of children. I do not care to go into more detail about here but clearly will not be returning.

Date: 3 years ago

Review №87

Rating: 2

Date: 3 years ago

Review №88

Rating: 5

Date: 3 years ago

Review №89

Rating: 5

Date: 3 years ago

Review №90

Rating: 5

This place is a treasure find! I brought my two and a half year old daughter here to play and she LOVED it. There were other kiddos to play with, and the owner is so kind and great with the children. The amount of toys to borrow and the organization of the place is incredible. My daughter had a blast, and there were plenty of snacks and beverages to enjoy while you hang out. This is a great spot and Im very grateful to have found it. Give it a try, your kiddo will thank you!

Date: 3 years ago

Review №91

Rating: 1

Purchased items from Liza, the business owner, and had an awful experience (unfortunately, this wasnt the first time). After expressing my disappointment and notifying that I will no longer be a customer as a result of her poor customer service, Lizas response was: Good. I am glad to see you go. With any business, there are always a certain % of customers who nag and pick and drive the owner up the wall. You are one of them. Please bring back the lincoln logs that I took out of my personal collection, just to please you. You have $7 in your Venmo account. The concept of Toybrary is wonderful and so is the space, but the owners approach to running a business is subpar.

Date: 4 years ago

Review №92

Rating: 5

Great place to bring your tiny human(s) so they can play with a million toys for cheap and your home stays clean!

Date: 4 years ago

Review №93

Rating: 5

This is an amazing place if you have young children. Great toys for your kids to play there or you can join as a member and take toys home. Theres never a lack of selection. The other really nice thing is you can drop your child off and theyll watch them. Its very reasonably priced and the owner is the best.

Date: 4 years ago

Review №94

Rating: 1

Date: 5 years ago

Review №95

Rating: 1

Date: 5 years ago

Review №96

Rating: 1

We ve been to a handful of events here and most of them have been massively overcrowded, and the membership is just silly expensive; however, my biggest issue with this business is their social media presence. The first straw was an article they posted titled Having a Second Child Worsens Parents Mental Health . The article was horrid and one sided and seemed an odd choice for a business geared toward children. The final straw was a video posted on MOTHER S DAY, showing a pregnant woman stripping for her partner. The video portrayed the pregnant woman as an absolute buffoon, and the partner visibly disgusted by her. Instead of taking this day to celebrate the beauty of motherhood, they chose to post a video portraying an expectant mother as a bumbling, burping, unattractive clown. I commented on the post and, and rather than accepting feedback and opening a dialogue, or deleting the inappropriate content, they deleted my comment... so here I am. I am certainly done with this clueless business.

Date: 5 years ago

Review №97

Rating: 5

We had the best time at Toybrary today. I took my 3yo and 3mo for Miss Ariels music class and then we stayed and played for another 1.5 hours. My toddler loved the toys. Everything was clean and organized. The space is ideal for moms, you can sit and relax while your child plays and you can see him from anywhere in the facility - no blind spots means no chasing a toddler! Liza, the owner, was incredibly sweet and made us feel right at home. The Toybrary is such a great idea, Im so thankful we discovered it. We will be back soon!

Date: 5 years ago

Review №98

Rating: 1

Toybrary was very cluttered, and the owner was extremely rude and dismissive when I was paying for entry. She acted as if she wanted nothing to do with me and as if she does not know anything about customer service. She refused to answer basic questions and did not make me feel welcome. If my child had not been excited to attend the petting zoo, I would have walked out at check-in. I am shocked that she even has any return customers. Im wondering if she is bipolar or something because I can not see how anyone could recommend this woman or her service with the way she treated me and the people who came in behind me. As another parent put it, the petting zoo was underwhelming. The petting zoo had about 5 animals with only 2 furry animals and both of those were dirty and looked unhealthy. The animals were in a cage thing that was not physically accessible for the kids. They couldnt reach in to touch the animals at all. Parents would have to get the animal out. Most people just looked at them... I and one other mom picked up the rabbit (one after another) and let our child pet it. I was expecting baby animals that we could actually hold and pet. I was also expecting the staff to hand the animals to the children so they could pet them or at least allow the children near the animals so they could pet them. My child and I stayed in the petting zoo area for maybe 5 minutes, then we washed our hands immediately after and went to explore the toy areas. I do not think any of the children who went in with us were particularly interested in the animals, which is what we all paid for... Toys were everywhere from the time we arrived which was about 10:20 am. They opened the building at 10 am, and the petting zoo was to start at 10:30 am. I had to constantly move toys out of the way for my child to be able to play with toys and for us to be able to walk around. It was too crowded and grimy. Im sure the toys and dress up clothes are not cleaned. They looked dirty. Children were tripping all over the toys and could barely make their way through the space. We were really excited about visiting, but I would not return after our experience there. I would not buy a single thing from this lady and I do not recommend this place. If you dont believe me, just check out the other negative reviews. The owner seems to have a history of being rude to customers, having a bad attitude, delivering horrible customer service, and making excuses rather than correcting the problem. Im pretty sure she does not like kids or people. Stay away! There are other places to take your children where theyll treat you with respect and actually deliver quality events. Im not sure how she has any customers. Pros: The petting zoo started on time and there was no wait when we went in. The other families there were very nice and openly talked with us and each other. The guy who was running the petting zoo was very friendly and knowledgeable about the animals. I liked the stack of re-usable wash cloths in the restroom for drying your hands vs paper towels. Ive seen this at a couple of places before and it can be a nice touch as long as the wash cloths are clean (these were pretty dingy looking). There were a few toys for sale there that I am interested in purchasing, but I will NOT purchase them from this rude, unprofessional woman. I would rather purchase them from the manufacturer or Amazon even if they cost more because this woman does not deserve my business. Again, I do not recommend this place and the owner should be ashamed of how she treats people in person and in her online responses to legitimate complaints. There is no excuse for her behavior.

Date: 5 years ago

Review №99

Rating: 5

The Toybrary is great! They have things for all ages. Lots of activities !

Date: 5 years ago

Review №100

Rating: 5

My son & I have been coming here since he was a baby. He loves to check out cars, trucks, and trains over and over again. It has saved us so much money!

Date: 5 years ago

Review №101

Rating: 5

My son and I had a great time here! Place was clean and fun. There are even snacks!

Date: 5 years ago

Review №102

Rating: 5

Amazing and fun place to bring your kid to play. So much fun and safe playtime. They even had a cute little singing hour at 1pm. Additionally spots for parents to come in and relax. I believe they also do massages for parents at certain times. Wicked good snacks for moms.

Date: 6 years ago

Review №103

Rating: 5

I take my daughter to Toybrary often. The space is so cute! She keeps herself occupied with all the fun and imaginative toys (no batteries or ipads-yea!). We had her birthday party here as well! It was a hit with the kids and the parents!

Date: 6 years ago

Review №104

Rating: 5

The kids loved it! It s such a neat space for the kids to get together and play creatively. I also like the outdoor space it s nice to be able to start indoors and work your way out and back in again. Will definitely be back.

Date: 6 years ago

Review №105

Rating: 4

Interesting concept.

Date: 6 years ago

Review №106

Rating: 5

Super fun space. I loved that it was an enclosed space of like minded mamas and I felt like we were safe without my little who loves to run being able to escape. The back play area is dreamy!

Date: 6 years ago

Review №107

Rating: 5

We had a very successful meetup here today for our local moms groups! Liza the owner is great and the space is so cute! I have 3 girls (4y, 2.5y and 8m) and there was something for all of them to play with! We were there from 10a-12p and they didnt get bored -- they were playing with dress-up, kitchen items, sliding on the slide, pushing shopping carts...and thats before they discovered there was a playground out back! There were comfy seats for moms to sit in and relax too. We truly enjoyed our time and will definitely be back. Thanks Liza for welcoming our group!

Date: 6 years ago

Review №108

Rating: 5

We are spending the week in Austin and are so happy to have stumbled upon this gem.

Date: 6 years ago

Review №109

Rating: 5

This place is great. If you are visiting Austin and have kids, you must check this place out. We visited Austin with another couple and our 2-year old and 15-month old sons. The Toybrary was amazing. The kids could take out 3 toys each and the selection was fantastic. They could also play at the Toybrary for as long as they wanted and while they did so, coffee and a masseuse were available for that parents -- seriously! I wish there were Toybrarys wherever we travel next. Such a great idea and really well executed.

Date: 6 years ago

Review №110

Rating: 1

I was excited to finally be in north Austin to participate in Wednesday music class. The teacher was ok she wasn t my issue. My daughter wasn t as engaging as usual because she had just got done crying. Moments before the actual class my 11 month old was struck down by an older little boy. I did my best to be understanding, children are learning and my daughter although shook was fine. The mother did apologize to her kid then us. The staff/ woman at front desk was sitting in front watching did not acknowledge me nor my daughter. When the music class was to begin moments later, I looked up and the mom of the little boy and the women at the front desk were looking at me and when I made eye contact they looked away. This made me even more uncomfortable. I tried to get my child to participate in the class and eventually she relaxed a little but I couldn t. I m disappointed in how the staff handle my child and I. This was our first and only class we will attend. The staff is not trained well enough to make sure that we as a family feel safe.

Date: 6 years ago

Review №111

Rating: 5

A nanny paradise! I love taking my nanny kids here. They always ask to go and love picking out toys to bring home. We often have nanny meet ups here and even had our National Nanny Play Date here a couple weeks ago! (yes thats a thing!) Liza is always friendly when we come by, says hi, is available if we have any questions about the toys to borrow. They have SO MANY TOYS to choose from for all ages and levels of development. Everything is organized and clean. Liza often goes around with a soft noise vacuum (which I also use on occasion when my nanny kids are being messy with snacks) they have a diaper changing station with sample diapers and wipes in case you forgot yours. The outdoor area is lots of fun with sensory boards, a little fun house, sand box and learning garden. They are always having fun events. We have done the African music class, pizza party and various other scheduled activities. This is just a perfect place for getting out of the hot weather and letting your kiddos explore!

Date: 7 years ago

Review №112

Rating: 5

Im a nanny and this is a comfortable option and the most important SAFE! Kids wont ever get hurt and the toys are always clean

Date: 7 years ago

Review №113

Rating: 5

This place is a magical dream for young kids. A large house bursting with fun, interesting, brain-nurturing toys of all shapes and sizes. Lisa, the owner, is friendly and respectful, always willing to engage if needed but only if needed. And you can check out most toys to take home. Lots of fun special events too. I wish I had access to this place when I was a child.

Date: 7 years ago

Review №114

Rating: 2

We loved the toys & outdoor play area. The problem was that the place smelled bad & wasnt clean. The drop in childcare kids (well one of them) kept trying to steal toys from my infant & snacks from my toddlers. If I pay for my child to play then I would like them to be able to do so without every toy they touch pulled from their grasp by an unsupervised child. I wouldnt care except the owner didnt really do anything. She was distant, cold & not at all welcoming. I understand maybe having some stress or a bad morning; but from reading the reviews it seems like this is a common complaint. I would think this lady would want her patrons to feel welcome & happy that people want to pay for this type of service. If she keeps acting this way then folks wont want to come again. I might come again, but for the price and the customer service? I am hard pressed to battle traffic. If the owner needs help with customer service (welcoming, friendly, talkative and cheerful for a child play area) she should hire someone. Then she can hide behind her computer and scowl all day while someone else takes care of her guests.

Date: 7 years ago

Review №115

Rating: 5

This is such a clever idea, one I wish I had come up with. This is a relatively new business run by a one woman show, Liza. I love being able to drop in and chat with other moms. The colors and decor are bright and welcoming, it is big enough that the kids have room to play, but not so big that you have to get up and keep checking on them. We are living in an RV right now as renovations are completed on our house. I am grateful I don t have to go to the $1 store to buy dinky plastic toys. Instead I can check-out quality, age appropriate toys that we use and return when we are ready for something else. This is on of the most environmental moves you will make for your child. Another discovery are the toys I would never have purchased for my 3 year old son: lacing beads, kitchen play-sets and the stage with costumes. The combination of classes and activities change weekly. This is one of the brightest spots of our week. You know something good is going on when your child keeps wanting to go back time and time again. Ask for this as a Christmas gift for your child and stop getting crazy huge annoying toys from grandparents!

Date: 7 years ago

Review №116

Rating: 5

Love this place! Even though my tot is older, there are tons of great classes that she can attend. The space is so well thought out, and the owner really caters to both the child and mom, which is hard to beat. I love that I can also get my child a snack or drink if I want to. The owner is friendly, always asks my child questions when we come in, and has a lot of experience working with children. It s a great concept and Austin needs a place like this!

Date: 7 years ago

Review №117

Rating: 5

Toybrary is AMAZING and Liza, the owner, has created an incredible place for children and parents alike!

Date: 7 years ago

Review №118

Rating: 5

Im a kids book author and I love working with Toybrary Austin. The space is adorable and its clear that the parents who are members there love bringing their children to play. The owner does a wonderful job managing everything and communicates very well with everyone involved. Ive been recommending it to all my friends and colleagues with young children.

Date: 7 years ago

Review №119

Rating: 5

Toybrary is a magical place for children and their parents! They offer great deals for buying or renting toys as well as host all kinds of amazing fun events for the community. I especially love their yoga classes and music classes. Liza, the owner is kind and generous to work with and she loves children!

Date: 7 years ago

Review №120

Rating: 5

We love the toybrary and Liza. I found her to be helpful and sweet and the store fun, clean and enticing for little ones. I love all the events she hosts and always try and go when we can. Her outside area is adorable. And my kids love it. Take your kids there and I think you will find a fun place that will have you coming back again and again.

Date: 7 years ago

Review №121

Rating: 5

Love the Toybrary concept and the way it engages the entire family in play and fun! There are always so many offerings and activities to enjoy - way beyond just the lending library of toys. I cant imagine how they keep up with all the fun, but they do! Definitely worth a visit!

Date: 7 years ago

Review №122

Rating: 5

Date: 7 years ago

Review №123

Rating: 5

The owner is wonderful - compassionate and truly loves children!

Date: 7 years ago

Review №124

Rating: 5

I have known the owner since 2013 when she was a volunteer for the Make-A-Wish foundation. She truly loves children and created the Toybrary for the sole purpose of creating a space for children to play and learn. We were members for years and my daughter absolutely loved it. We have always been welcomed with open arms by the owner and have always reciprocated with mutual kindness. Support a local business, borrow some educational toys and enjoy a creative, safe space with your kids!

Date: 7 years ago

Review №125

Rating: 5

I have two kids, now age 6 & 7 yrs old, and weve used Toybrary for years with great results! The kids feel empowered getting to pick 3 toys to take home, and they loved it even more that we could come back the very next day to get more if we wanted to. The assortment of toys always impresses me. Toybrary offers Montessori and STEAM toys, not the usual plastic kind. Ive also been to many different events at Toybrary. Ranging from parties to parenting classes, demonstrations from local businesses, etc. and we have always had a fun time! Ive known the owner of Toybrary for a few years now and she is one of the nicest women Ive ever met! Liza is quick to offer help, the kind of business owner that always wants her customers to be 100% happy. If you havent seen the new space, you should drop by and check it out! Its bigger and has a wonderful outside play area, too!

Date: 7 years ago

Review №126

Rating: 5

Love Toybrary! Weve been using it for just over a year and it has helped us do much with clutter and stopping the excess of toys that come with a first child. I really appreciate the space and my little boy loves the owner. Shes always so kind to us. ;)

Date: 7 years ago

Review №127

Rating: 5

Ive been visiting the Toybrary since my daughter was 5months old! We did a mommy and me Yoga class. We both really enjoy all of the different activities offered.

Date: 7 years ago

Review №128

Rating: 5

My 3-year-old loved this place. I like that it is quiet and chill. A great place to spend some time with my little one.

Date: 7 years ago

Review №129

Rating: 5

Love the outdoor play area! I sat back and relaxed while the kiddos had fun with all the toys. The owner was super nice and answered all my questions. Will be back again

Date: 7 years ago

Review №130

Rating: 1

When I heard about this place I thought WOW what an awesome idea. Then I looked online and saw how ridiculously high the prices are to rent toys and decided its not at all worth it. I dont spend $40 on my kids toys every month but maybe someone out there does. Anyway... fast forward a month and I win a pass card for 5 free stay and play days where your kid gets to go in the store and play with the toys. I thought cool something fun to do with my toddler. When we went in it seemed fun until I realized about 75% of the toys in there are ONLY for renting so the stay and play kids cant touch them. You try telling a toddler not to touch toys. So already it was a headache. Then he started playing with the toys he was allowed to but he kept having run ins with all the other kids there because there were more kids than there were interesting and fun toys. Fiasco. Fast forward half a year and I was enticed into going to an event hosted by the Toybrary. They were hosting a petting zoo and the Facebook event said you needed to buy a ticket because they were only going to let in a few people so that each kid got plenty of time with the animals. I bought my ticket nearly a month in advance, then showed up the day of and found they were selling tickets at the door to anybody and everybody. We went to the back and saw a line of 50+ people with their kids waiting to pet animals!!!!! My son did not get a chance to pet the animals AND the owner refused to refund our money. She not only refused but was snobby and rude. I am so upset. I tried to plan a fun day for my little boy and it was taken away from him because the owner of this establishment saw a way to make extra money without a care at all for the children or their families. I will never buy anything from this business and I do not endorse this place whatsoever for ANY of their services.

Date: 7 years ago

Review №131

Rating: 1

This place is a rip-off and the owner was very rude to me.

Date: 7 years ago

Review №132

Rating: 5

The owner/manager of this fabulous establishment is a real treat! Not only is she dedicated, responsive and very kind, but she is always willing to help me out and work out arrangements with me. Over the past few years I have maintained a standard membership ($43/mo) and with that have been able to attend some of the most memorable events. My daughter loves this place and her father and i do too!

Date: 7 years ago

Review №133

Rating: 1

I took my almost 2 year old to play. Seemed fine at first. The owner didnt have change for the $7 admission so she said she would get change later. Atleast 1/2 of the toys in the play area are for sale and not available to play with. My daughter reached a box of cards within reach of a toddler and ripped the box (not damaging its contents). The owner told me I had to buy it, and then tried to tell me it was more expensive than the price tag, and didnt acknowledge that she owed me change.

Date: 7 years ago

Review №134

Rating: 5

Weve used the Toybrary for years now and have always enjoyed our experience thoroughly. As homeschoolers, this has been an invaluable resource, and even just when taking a road trip, having access to the appropriate toys to help with any occasion or season is a dream come true. Not having to worry about toys the kids are outgrowing cluttering our tiny home has saved us many headaches, and the owner of Toybrary, Liza, is not only charming and helpful, but has personally gone out of her way to help us and other families time and time again. We love the Toybrary and hope that anyone else checking it out will be open to having similarly wonderful experiences there.

Date: 7 years ago

Review №135

Rating: 1

This place is a joke. 5 feet from the door the owner repeatedly said you need to take your shoes off. Can we not say hello to our friends and family first? You have to take your shoes off and keep them off? Great idea with kids riding around on toys smashing your feet. The owner was on her computer the entire time we were there. The tables and floors were nasty when we got there bit she wanted it clean before we left. We will never go or recommend this place ever again.

Date: 7 years ago

Review №136

Rating: 1

This place is dreadful. The new location is worse than the old one.... it just feels dark, dirty, sticky, & sad. Today was the last straw, my 3 year old was excited to meet Chase from Paw Patrol, but apparently Chase was not on the case-.... something about an accident, or trip to the hospital... he was supposedly on his way but after waiting an hour we had to leave... we tried to discuss what we were going to do about a refund... but when another mom offered up a very fair & helpful suggestion she was asked to leave or the lady running the place was going to call the police?!.... I think she is the owner... very unprofessional way to handle the situation in my opinion... but in the end we were refunded 1/2 of what we paid- then the owner said I have a room full of people I dont know how Im going to refund everyone... I understand things happen, life happens... but the overall tone & vibe of this place just gives me the creeps- we wont be back Horrendous customer service.. Awful icky sticky toys... save your money & go somewhere AWESOME Like Little Land Play Gym up 183! Incredibly clean, fun, open, bright, & excellent customer service! They have classes, workshops & parents days/nights out.

Date: 7 years ago

Review №137

Rating: 5

Date: 7 years ago

Review №138

Rating: 5

Your kids will love it!

Date: 8 years ago

Review №139

Rating: 5

Date: 8 years ago

Review №140

Rating: 1

Horrendous customer service. I cannot stress that enough. The owner has no intentions of ensuring her customers satisfaction or hearing their complaints. Be absolutely sure you want a membership to this place because there is no cancellation policy and you will be trapped paying for sub par services. I did not notice until we brought it home but my daughters toy she checked out was broken and fixed with blue painters tape and my sons toy was missing several pieces. Overall this place was terribly disappointing. Save your money and go to thrift stores or garage sales. Same quality of toys.

Date: 8 years ago

Review №141

Rating: 5

I have enjoyed the Toybrary for 2 years now. On my first visit, I fell in love with this place, its purpose and the owners mission. Toybrary Austin shares nothing but happiness at every event, not to mention its toys on the floor and its shelves.

Date: 8 years ago

Review №142

Rating: 5

Each time I walk in to Toybrary I cant help but smile!! Happy children and happy parents are all around!!

Date: 8 years ago

Review №143

Rating: 3

Date: 8 years ago

Review №144

Rating: 1

We were excited to go to the peppa pig event for the day. And the place does have lots of toys and dress up clothes for the kids to play with. It is unfortunate that the management was less than welcoming the woman at the front desk seemed a bit cold and had a hard time even breaking a smile. It is a shame since the place looks like it has potential but with some work on customer service We will be hard pressed to go back. In addition one would think that peppa was there to perhaps perform for the kids. Read a story or sing but it turned out peppa was just there to be present and take photos. We do not feel it was a peppa party but rather play time which happened to have peppa present.

Date: 8 years ago

Review №145

Rating: 5

Weve had a membership for over a year, its a great escape for parents and all adventure for the kiddos. A safe, learning, but fun environment for our 3 yr old (who seems to never tire of it) and an excellent way to sit back and relax a little as a parent. The toy borrowing is brilliant. It keeps the clutter at home down, since you check out toys, then bring them back when the little ones get bored with them. We rotate in and out about 3 toy sets, instead of the mountains of unused plastic crap we used to have all over the house. Toybrary also has some very cool events for kids and for parent-kid participation - reptile experts with their pets, story time, crafts, sing alongs, and of course you can have birthday parties there. Its a no-brainer for kid activities that reduce mom and dads stress!

Date: 8 years ago

Review №146

Rating: 5

Date: 8 years ago