Whataburger

Review №1

Rating: 1

The old guy at the front took forever to take our order and messed up up order more than once. We got our food and we had to send it back because it was wrong or we ended up not getting our order and having to go ask for the correct order or tell them we were missing items. By the time we left our other food was cold and nasty . Horrible service and speed.

Date: 8 hours ago

Review №2

Rating: 5

The store is clean and new. The food is great and what i expect from whataburger. The service was fast and the staff was great. Plenty of parking and seating

Date: 23 hours ago

Review №3

Rating: 1

Every time I order delivery from this location, there s an issue. At this point, there is no reason to attempt delivery or even visit this location in person when there s a guarantee that the order will be wrong. Absolutely garbage service.

Date: 2 days ago

Review №4

Rating: 5

Date: 3 days ago

Review №5

Rating: 5

Date: 4 days ago

Review №6

Rating: 1

They always get my delivery order wrong. I complained to them - they sent me a canned message with no solution, and then never responded when I tried to reach them again. I dropped my rating to a 1 b/c these guys did it again and the customer service is awful.

Date: a week ago

Review №7

Rating: 4

Date: a week ago

Review №8

Rating: 5

Date: a week ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 1

Bottom of the barrel quality as far as their burgers go. Nothing special about the fries. Wins are their spicy catchup, salads, chicken fingers and the shakes. For good fast food burgers go to In and Out, Buddy s or PTerry s - far superior taste and quality, just with a more limited menu.

Date: 2 weeks ago

Review №12

Rating: 1

Bad service

Date: 2 weeks ago

Review №13

Rating: 5

I ordered ahead of time. the order was correct, and the staff had positive energy.

Date: 3 weeks ago

Review №14

Rating: 5

The food is always great but the wait times are long

Date: a month ago

Review №15

Rating: 5

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 4

It s your average Whataburger, food is good, service was good. Only downside to every Whataburger is it takes a long time to get your order and there s usually a line.

Date: a month ago

Review №19

Rating: 1

I hate this place, it s in my neighborhood and I worked here as a teen, so I constantly give it an opportunity to shine and I m constantly let down. This morning I ordered a breakfast burger #24 combo and received a #1 with a gross amount of mayonnaise. I asked for a remake and refund the manager said he could only do one or the other, I chose my money back because if yall didn t care enough to check it the first time I know neglect will persist.

Date: a month ago

Review №20

Rating: 5

This location is my fav always friendly and on point

Date: a month ago

Review №21

Rating: 5

Bought lunch for the crew, ordered online for pickup. Everything was ready on time and the crew really loved the group option. Ty

Date: a month ago

Review №22

Rating: 5

Date: a month ago

Review №23

Rating: 3

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 1

forgot caramelized onions on my pattymelt and it was dry

Date: a month ago

Review №26

Rating: 1

Date: a month ago

Review №27

Rating: 1

Absolute worse! Both the burger and fries were cold and old. The burger was also dry. The wings had a horrible after taste. Needless to say my money was wasted considering nothing was edible! I havent had Whataburger in quite some time no I remember why. Its a shame that when you have food delivered the restaurant could careless about what the send out!

Date: a month ago

Review №28

Rating: 5

always great food, service was slow

Date: a month ago

Review №29

Rating: 3

I had to go up and ask for my order way over 15 minutes and then everybody came behind me got the order before I did

Date: a month ago

Review №30

Rating: 1

Literally found HAIR in my food. Do not go to this location.

Date: a month ago

Review №31

Rating: 1

Pretty slow. I came for 1 burger and waited about 40 minutes

Date: a month ago

Review №32

Rating: 4

Date: a month ago

Review №33

Rating: 5

Date: 2 months ago

Review №34

Rating: 3

Date: 2 months ago

Review №35

Rating: 3

Middle of rush hour. Stopped for a 15 minute break and they have no meat ready. Wasted the entire 15 minute break waiting on them to make 1 burger . That was the only thing I ordered. Manager woman just kind of looking lost. They were polite but they were caught slipping. This is technically dinner rush and don t know how it took this long. She did not add the extra grilled onions or extra sauce to my sweet and spicy burger. So we just making food how we want to make it and not placing items on the sandwich that were requested or paid for? Wow

Date: 2 months ago

Review №36

Rating: 5

There was a little of line on drive thru , but it was July 4th... Its understandable

Date: 2 months ago

Review №37

Rating: 5

Date: 2 months ago

Review №38

Rating: 5

Good.

Date: 2 months ago

Review №39

Rating: 5

You can never go wrong with a late night meal from Whataburger!!! I mixed strawberry Fanta and blue powerade for the first time and OMG!!!!

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 5

Delicious & prompt. I love me some WB! Parking: There was plenty. Food : 5/5 |

Date: 2 months ago

Review №43

Rating: 5

More than 30 minutes to order and pick up the order.

Date: 3 months ago

Review №44

Rating: 4

Ms. Beverly took out order and she was very professional and has great interaction skills. She truly made the experience.

Date: 3 months ago

Review №45

Rating: 1

Worst Whataburger in the whole entire world . And WHY would you give me pancakes without any syrup??! I m actually convinced that everyone working here is slow! 0/10

Date: 3 months ago

Review №46

Rating: 5

Bigger, Better, Burger ..... Whataburger!

Date: 3 months ago

Review №47

Rating: 5

I love Whataburger. Any other fast food burger is for chumps.

Date: 3 months ago

Review №48

Rating: 1

Just horrible very judgemental staff lazy didnt get any kind of help so glad I was doing a pick up order and not giving these guys my money. Even management was a joke had a female employee joking and laughing with her employees instead of doing her job. Will not return to this location had the customer even call and say that her order was wrong for the 20 min wait I did for them to get the order together it should have been right.

Date: 3 months ago

Review №49

Rating: 5

Date: 3 months ago

Review №50

Rating: 1

$28 for cold fries. This should be considered theft. Thats way too much money for food that is not fresh.

Date: 3 months ago

Review №51

Rating: 3

Date: 3 months ago

Review №52

Rating: 5

Was ok..getting faster

Date: 3 months ago

Review №53

Rating: 5

Date: 3 months ago

Review №54

Rating: 1

They forgot my sandwich

Date: 3 months ago

Review №55

Rating: 1

Date: 3 months ago

Review №56

Rating: 1

I m in a limited time for lunch and dining room was closed. Had to drive to Round Rock for Linch

Date: 3 months ago

Review №57

Rating: 5

Big fan of the late night drive thru. The order is always fresh and correct!

Date: 3 months ago

Review №58

Rating: 5

Date: 3 months ago

Review №59

Rating: 5

Date: 3 months ago

Review №60

Rating: 5

The cashier was very welcoming and positive! The location has a nice natural light in and comfortable to stay couple of more hours inside.

Date: 4 months ago

Review №61

Rating: 5

Must be the new mgmt and new crew. Good customer service, location was clean and fully staffed. Previously I gave this location ONE STAR, it is much improved even though I dont eat here often

Date: 4 months ago

Review №62

Rating: 4

Date: 4 months ago

Review №63

Rating: 1

Horrible service, a big part of the order was left out, waited in the curbside parking for 15 minutes before heading to the drive thru to pick up my order.

Date: 4 months ago

Review №64

Rating: 1

Cheyenne G was my cashier tonight and seemed like she did not care about the quality of the food or experience. My chicken was ICE cold in the middle and they said I could return back for them to reheat it. I told them I was already 30 minutes out and it wasn t worth it. This is really sad for me since whataburger is a nostalgic place since I was little and I never expected to receive such horrible service and quality of food

Date: 4 months ago

Review №65

Rating: 5

Date: 4 months ago

Review №66

Rating: 5

Always good in my book its in a convenient location for busses and semi trucks being that its right in the same parking lot as a Walmart .

Date: 4 months ago

Review №67

Rating: 3

Date: 4 months ago

Review №68

Rating: 1

Slow

Date: 4 months ago

Review №69

Rating: 5

Food was delicious but restaurant was a bit dirty inside

Date: 4 months ago

Review №70

Rating: 1

Consistently gets orders wrong, has charged us for other peoples orders in the drive thru multiple times, wait times in drive thru are very long. Picked up our food in the drive thru today, got halfway home and realized it was someone else s order. Went back, returned and explained. Get home with our order, and still had errors throughout the meal.

Date: 4 months ago

Review №71

Rating: 1

Date: 4 months ago

Review №72

Rating: 4

Well run Whataburger! Good food and clean restaurant! My girls love their pancakes for breakfast

Date: 4 months ago

Review №73

Rating: 1

Worst Whataburger Ive ever been in. Super slow, employees were not getting along with each other. Most of the staff was just standing around. Spent a good half hour in the store waiting for them to get the order right. Of course everything was cold. Just horrible! It was all take out but we ended up eating some of our food while we were waiting for the orders to be corrected. So we dined in and took out.

Date: 4 months ago

Review №74

Rating: 1

Slowest drive thru. Always an excuse.

Date: 4 months ago

Review №75

Rating: 5

I cant get enough I love those burgers

Date: 5 months ago

Review №76

Rating: 5

GOOD

Date: 5 months ago

Review №77

Rating: 5

In town from Detroit good fast food burgers open late

Date: 5 months ago

Review №78

Rating: 1

Slow. Dont come here.

Date: 5 months ago

Review №79

Rating: 2

Ill never understand why its so hard to get a fast food order correct. Got the complete opposite of what I ordered. Didnt even get the ketchup right or side.

Date: 5 months ago

Review №80

Rating: 5

Fast food that is slightly less fatty than others. Homemade burger. I recommend. Around 12 dollars per person.

Date: 5 months ago

Review №81

Rating: 4

Date: 5 months ago

Review №82

Rating: 5

If your a real Texan, I dont have to explain how good these burgers are.

Date: 5 months ago

Review №83

Rating: 5

Date: 5 months ago

Review №84

Rating: 5

Date: 5 months ago

Review №85

Rating: 5

Date: 5 months ago

Review №86

Rating: 1

Dont order tequitos at this location, unless you want them half the size of what other locations serve. Has happened to me multiple times. Look at this patheticness.

Date: 5 months ago

Review №87

Rating: 5

Date: 5 months ago

Review №88

Rating: 4

Cold fries, sloppy luke warm burger and messy drink station. I asked for a rag to clean the drink station because as I filled my drink a large wet spot showed up on my waistline. The person looked at me like I asked for a piece of the moon. This is the closest Whataburger to my home. Shame On them.

Date: 5 months ago

Review №89

Rating: 5

Prefect!

Date: 5 months ago

Review №90

Rating: 2

Date: 5 months ago

Review №91

Rating: 1

If you re bored and have nothing to do come here I waited a whole an hour and 20 minutes in the drive through for mediocre food and awful customer service do yourself a favor and go to literally any other Whataburger instead

Date: 5 months ago

Review №92

Rating: 5

Date: 5 months ago

Review №93

Rating: 1

I always end up waiting 20-30 minutes even when I m the only one in line!!! Why?! And ranch is 50 cents extra. Do better whataburger!!

Date: 5 months ago

Review №94

Rating: 5

Date: 5 months ago

Review №95

Rating: 1

The only drive through where seeing three cars in front of you leads to a 45 minute wait. Should just recategorize this location as a long term parking lot.

Date: 5 months ago

Review №96

Rating: 4

First time trying this since Im on vacation here. It reminds me of Bakers& and chik Chick-fil-A and its 24hrs. Its a must try if you like any of those palces

Date: 6 months ago

Review №97

Rating: 1

Date: 6 months ago

Review №98

Rating: 5

Date: 6 months ago

Review №99

Rating: 1

Date: 6 months ago

Review №100

Rating: 1

No food for over half an hour. Note to self dont come back.

Date: 6 months ago

Review №101

Rating: 5

We ordered dinner the other night after flying into Austin. It was well worth the wait. It was so good.

Date: 6 months ago

Review №102

Rating: 5

Date: 6 months ago

Review №103

Rating: 3

Our fries are cold more often than not and they forget to add extra cheese so much so that we dont bother ordering it. It sucks have to pay extra for something you almost never get. I would say that the food quality is the same as others if you are willing to accept the shortcomings. We continue to order at this location but we know what we are getting into.

Date: 6 months ago

Review №104

Rating: 5

Date: 6 months ago

Review №105

Rating: 5

Date: 6 months ago

Review №106

Rating: 4

Date: 6 months ago

Review №107

Rating: 5

Date: 6 months ago

Review №108

Rating: 4

Date: 6 months ago

Review №109

Rating: 5

Food was hot and ready ! I ordered the bob sandwich sausage with scrambled egg and it was very delicious !

Date: 6 months ago

Review №110

Rating: 1

After waiting in the drive through for about 30 minutes, I was given an avocado bacon burger that when I opened, didn t even have a patty in it. Horrible service and a horrible lunch.

Date: 6 months ago

Review №111

Rating: 5

Date: 7 months ago

Review №112

Rating: 3

Was told they no longer offered free senior coffee. What-a-bummer.

Date: 7 months ago

Review №113

Rating: 1

This location is hit or miss. While I have had a good experiences once in awhile, I have had more bad. But it s the closet location and easily accessible on my route. When ordering last night before work... I was in drive thru line for over 20 minutes. Then when taking my order seamed easy enough to find out they did not take any of my customizations in account. Totally made the burger the way it comes and not to my specifications. What s the point of being able to customize the burger you want and agree when taking the order to just not do it ?? I also asked for ranch with my onion rings and they were out so I asked for the jalapeño ranch which is absolutely disgusting but was over charged. I ve never been charged for ranch as one should come with your onion rings. I also asked for a bottle of water. I ve received in the past but he said they don t do that at the window and so gave me a cup of water. Had I known that at the speaker, I would ve order something else. Felt ripped off. When explaining to the clerk at the window, he was less than interested in hearing what I had to say and was rude about making by burger over. So I opted to take it as it came and moved on. $15 meal for something I didn t even order. Super disappointing.

Date: 7 months ago

Review №114

Rating: 4

Date: 7 months ago

Review №115

Rating: 4

Classic place being destroyed by corporate greed. Meat is nearly paper thin.

Date: 7 months ago

Review №116

Rating: 1

You will spend a minimum of 30 minutes waiting every time you go to this location. Does not matter if it s only one person ahead of you. Staff walks around in circles. I swear I ve stumbled into some strange dimension.

Date: 7 months ago

Review №117

Rating: 1

DO NOT GO TO THIS WHATABURGER IF YOU DONT WANNA WAIT AN HOUR TO GET YOUR FOOD JUST FOR IT TO BE THE WRONG ORDER AND WRONG DRINK WITH COLD FRIES AND OLD LETTUCE FIRE THE MANAGER PLEASE

Date: 7 months ago

Review №118

Rating: 3

Normally Whataburger is tops on my list, but this visit was horrible. My food took 40 minutes and all I ordered was jalapeño cheeseburger combo. Staff was just going around in circles, needless to say my lunch hour was ruined...Im sure it will get better

Date: 7 months ago

Review №119

Rating: 5

Date: 7 months ago

Review №120

Rating: 1

Slowest whataburguer ever, pretty bad attention, horrible,

Date: 7 months ago

Review №121

Rating: 1

Trash. Deal with the north Austin at the worst. I wish I can give negatives numbers. This service place trash.

Date: 7 months ago

Review №122

Rating: 5

Date: 7 months ago

Review №123

Rating: 2

Date: 7 months ago

Review №124

Rating: 5

Date: 7 months ago

Review №125

Rating: 1

Nobody wanted to help customers ordering. Cashier had to get manager to complete every order. All around poor service!

Date: 7 months ago

Review №126

Rating: 1

I had a long day, so I needed and wanted to pick something up on the way home. I figured Id pick up some Whataburger. I ordered through mobile thinking my order would be ready to just grab and go. 15-minute drive to this specific Whataburger (convenient for me; on the way home) Arrived and one of the managers happened to be up front completing an order. Gave him my name and informed him it was a mobile order. Old man didnt hear me. I repeated myself 3 times; still nothing. He proceeded to just tell one of the employees nearby to take care of this customer (that was kind of rude/unprofessional). The employee (yet another rude one) went toward the back and decided to go talk to another employee. Oh, wait! Another manager (female) is there. Maybe she can help? (nope!) Told her I was waiting for my order; gave her my info. She just said oh hes getting it and walked into her office. STILL WAITING! (ANNOYED) The same manager comes back; she sees me still waiting. Finally, that employee gets my order. He has it in his hands but proceeds to just chat it up with that second manager (female). Literally had to interrupt them and ask for my order. That rude employee has the audacity to ask me if I was in a rush. ( I held my tongue; grabbed my order, and walked away) Ohhhh, but wait!!!! Since my order wasnt ready, I still had to get my beverage. I wouldnt dare ask the busy employees or managers. I proceeded to the drink fountain only to find out the beverage I wanted was all out. OF COURSE!!! ( Calm down; just get something else). Second choice; EMPTY!!! Found one that wasnt empty and left. NEVER COMING BACK!! Luckily, the burger was just ok.

Date: 7 months ago

Review №127

Rating: 5

Date: 7 months ago

Review №128

Rating: 1

Did not put cheese on cheeseburger. Did not provide straw with milkshake.

Date: 7 months ago

Review №129

Rating: 5

Date: 7 months ago

Review №130

Rating: 5

Date: 7 months ago

Review №131

Rating: 4

Date: 7 months ago

Review №132

Rating: 5

Date: 7 months ago

Review №133

Rating: 4

Date: 7 months ago

Review №134

Rating: 5

Date: 7 months ago

Review №135

Rating: 5

Great place to eat. Nice clean and service was great. Food was delicious. Crowed but understand why..

Date: 8 months ago

Review №136

Rating: 5

Date: 8 months ago

Review №137

Rating: 5

Date: 8 months ago

Review №138

Rating: 1

This has to be one of the worst locations. The manager will clear the orders to not look bad for corporate I assume and all the other employees seem to not have a care in the world the way they take their time. The food wasn t even hot and we waited for half an hour.

Date: 8 months ago

Review №139

Rating: 5

Date: 8 months ago

Review №140

Rating: 1

Employees are rude

Date: 8 months ago

Review №141

Rating: 1

This location is a hit or miss. I didnt leave a review before because the last few times Ive come here, the food was decent. This is one of the only places I can stop for breakfast in the morning because its close to work and I cannot tell you how many times I have been served stale food. My biscuit today is hard as a rock. It is stale and disgusting. That is completely unacceptable to serve people. If this is the food you are serving, I cannot imagine how disgusting it is in the kitchen. The staff is just plain lazy. That is all there is to it. Because there is no other excuse for serving disgusting food to customers. People today have no desire to provide quality service. No one wants to work in a fast food restaurant, we all get that but it is no excuse to serve bad food to customers that can make them sick. Everyone in this establishment should be ashamed of themselves. This place should honestly be shut down if that is how they are going to run their operations.

Date: 8 months ago

Review №142

Rating: 5

shop was clean, building is the same as always, but the burgers did not measure up to what they used to be. since they sold out the food has gone down hill. the patties are only half the thickness of what they used to be and the price has gone up

Date: 8 months ago

Review №143

Rating: 5

Date: 8 months ago

Review №144

Rating: 5

Music is to loud, and the manager on duty said she didnt know how! Yea right!!!

Date: 8 months ago

Review №145

Rating: 1

Fatal, they gave me a hamburger without meat, it only had vegetables

Date: 8 months ago

Review №146

Rating: 5

Delicious juicy burger with fresh meat you are rocking Parking: More specific Food : 5/5 |

Date: 8 months ago

Review №147

Rating: 1

The food is delicious, but terrible service, they take a long time to take the order, and I take great care to deliver it. Today I went 01-21-24 on this date 3:30 pm they ignored me, they were talking and one stood like fools, and the manager did the same without paying any attention, if they dont want to work why do they go, thats a free check, Im going to pay and not to give me food.

Date: 8 months ago

Review №148

Rating: 3

I like the food they sell there... the atmosphere is generally calm... the service... generally good... its just a little slow... BUT... what you get is well worth the wait.

Date: 8 months ago

Review №149

Rating: 3

My order was wrong and it took a while even though it wasnt busy.

Date: 8 months ago

Review №150

Rating: 5

Huge thank you to the staff, yall are amazing! They helped me scheme and package several patty melts that I later froze and mailed to a friend across the country! Everyone was so kind and appreciated

Date: 8 months ago

Review №151

Rating: 2

The lady at the drive-in was very sweet. My fries were cold and overcooked. My patty melt was nasty. I got a Coke instead of the tea I ordered. Food : 1/5 |

Date: 8 months ago

Review №152

Rating: 4

Date: 8 months ago

Review №153

Rating: 5

Date: 8 months ago

Review №154

Rating: 1

Date: 9 months ago

Review №155

Rating: 3

Date: 9 months ago

Review №156

Rating: 4

Wata burger, or should I say breakfast burger. My favorite.

Date: 9 months ago

Review №157

Rating: 3

Date: 9 months ago

Review №158

Rating: 1

Date: 9 months ago

Review №159

Rating: 2

Delicious food but Im barely in d lost in order and they treat me like a stranger and I am! Paying!

Date: 9 months ago

Review №160

Rating: 5

Date: 9 months ago

Review №161

Rating: 5

Date: 9 months ago

Review №162

Rating: 5

Date: 9 months ago

Review №163

Rating: 5

Date: 9 months ago

Review №164

Rating: 5

Whataburger is my Jam!

Date: 9 months ago

Review №165

Rating: 5

Food was made fresh and I ordered a custom patty melt and it was made just like I wanted. Thank you Whataburger

Date: 9 months ago

Review №166

Rating: 3

Service was friendly as expected.

Date: 9 months ago

Review №167

Rating: 1

This location is a joke. They never get the order right. It takes forever. When they decide to acknowledge you, they cant find the order you placed. They wont though: the person at the register does not even acknowledge a customer until the customer does so. This has been every single time I ever go here, no matter who is working. The manager claims shes worked at whataburger for over 14 years. Clearly she should retire. I always see her arguing with customers when her employees inevitably get your order wrong. Save yourself the trouble and go to the one on W Parmer. The owner does not care about this location or its employees. The manager doesnt either. She is overworked and that is sad, but thats no excuse when these burgers are fifteen dollars and still the order is wrong, cold, inconvenient, and an overall stressful experience. Dont come here unless you hate yourself.

Date: 9 months ago

Review №168

Rating: 5

Very good burgers

Date: 9 months ago

Review №169

Rating: 5

MORE SPICY KETCHUP! THERE IS NEVER ENOUGH SPICY KETCHUP!!!

Date: 9 months ago

Review №170

Rating: 4

Manager Tevis took our order and had us repeat it 4 times and he still couldnt get it.

Date: 9 months ago

Review №171

Rating: 5

Date: 9 months ago

Review №172

Rating: 5

Date: 9 months ago

Review №173

Rating: 5

Date: 9 months ago

Review №174

Rating: 2

Date: 9 months ago

Review №175

Rating: 2

Date: 9 months ago

Review №176

Rating: 3

Dec 2023 update: service and food worse than previously experienced on a busy weekday evening. Three (out of five) burgers were missing from our order and there were signs the food was not well prepared (milkshakes not well mixed, Texas toast a bit soggy). I hope this is not the new normal for Whataburger. Older reviews: Whataburger food and service continues to be excellent, a step above most other fast service restaurants. The reason for four stars this time is I tried online ordering. It worked great except for the estimate on when the food would be ready to pick up. The food was actually ready about twenty minutes after the estimated time.

Date: 9 months ago

Review №177

Rating: 3

Date: 9 months ago

Review №178

Rating: 4

Very nice patient person who took my order.

Date: 9 months ago

Review №179

Rating: 5

Date: 9 months ago

Review №180

Rating: 4

Great Whataburger! Love that patty melt

Date: 10 months ago

Review №181

Rating: 5

Date: 10 months ago

Review №182

Rating: 3

Date: 10 months ago

Review №183

Rating: 5

Date: 10 months ago

Review №184

Rating: 4

Classic Whataburger, still good

Date: 10 months ago

Review №185

Rating: 1

phone # doesn t work to make a complaint . Never going to this location again always messing things up. Cold fries no dipping sauce and old strips. Sprite doesn t taste like sprite . I wasted 20 mins in line for food that is not edible .

Date: 10 months ago

Review №186

Rating: 3

PROS: -Conveniently Off of the highway, -Its #Whataburger!, -Many have been a trainee... Idk CONS: -sat in line a bit longer than usual, (but Patience Builds Character ) -13 minutes is a bit long for a drive thru! -Didnt Even Know That There Were 2 lanes available... 2 or 3 vehicles came, received, and left before I ever even made it to the window! -NOT complaining, however, $.40 for ranch dipping! (*Sounds like the clown guys NUGGET SAUCE HUSTLE!) Anyways... --just going to say an AVERAGE rating here, at this location...

Date: 10 months ago

Review №187

Rating: 1

I waited in line for an hour. Once at the box, it took over 4 minutes for them to actually take my order. Once I received my food, I noticed it was made wrong but at that point it wasnt even worth the trouble to get it fixed. Also, the window dude told me he couldnt give me a drink carrier because it apparently would cut my drinks in half. He offered no further explanation but the entire experience felt like a bad trip. Edit: I was back in town and gave them another shot. Nope! Still ran poorly.

Date: 10 months ago

Review №188

Rating: 1

Rudest dam place, won t even acknowledge the door dasher s trying to get orders, but will prepare the drive thru orders

Date: 10 months ago

Review №189

Rating: 1

Took 10 minutes to get two burgers. The burger was cold. Bun stale. 7 people behind the counter. It was gross. Will never go back.

Date: 10 months ago

Review №190

Rating: 2

Its not just this whataburger was bad, its that its bad and never got better within the 2 years Ive lived in Austin. The food is cold or undercooked most of the time. Orders are wrrong most of the time. Staff cant handle basic stuff like lunch hours small lines at that. New management or shut this place down. Not worth your money.

Date: 10 months ago

Review №191

Rating: 5

Date: 10 months ago

Review №192

Rating: 1

Absolute worst location I ve ever been to. Quality of food and service is not safe or humane

Date: 10 months ago

Review №193

Rating: 5

Fast friendly service. Very clean dining area and restrooms.

Date: 10 months ago

Review №194

Rating: 3

Dont know what has happened to this place. The service and food are awful. Stale burger bun and cold patty. Took almost 30 minutes to get 4 cars through the drive-thru, one of which got out of line and left.

Date: 10 months ago

Review №195

Rating: 5

Date: 10 months ago

Review №196

Rating: 5

Date: 10 months ago

Review №197

Rating: 3

The chunky white guy that worked last night and of the other white guys that work the front desk last night around 3 made me feel unwanted and I felt highly disrespected as a customer. Once I walked in the guy seen me and then went around the corner and had me waiting for 20 min. He said he was helping with the drive thru, but no one wasnt talking. Ive been coming to this store and everytime I do the chunky white guy that works the drive thru is disrespectful and rude. As I was leaving he started to bring up the black lady that works there and how she shouldnt be in her emotions and that theyre just messing around. And when I see her before he said this she looks like she is stressed and sad.

Date: 10 months ago

Review №198

Rating: 1

The tables were all dirty the lobby was dirty. The bathroom wasn t clean you had to ask for a code. My chicken tenders tasted like they had been sitting there for a while the gravy was nasty.

Date: 11 months ago

Review №199

Rating: 4

Date: 11 months ago

Review №200

Rating: 4

Date: 11 months ago