Waterloo Ice House Southpark Meadows

9600 S I-35 Frontage Rd, Austin, TX 78748, United States

Waterloo Ice House Southpark Meadows

About the Company

rating: 4.2

The first Waterloo Ice House opened its doors on Congress Avenue in 1976. It was casual neighborhood gathering spot serving hot, handmade meals and ice cold beer for an eclectic mix of Austin business people, students, artists and musicians. Over the years, Waterloo has become a place for whole family entertainment, including playscapes for kids, game rooms, flat screen TVs for watching various sporting events, large outdoor patios and full bars. There are now four Waterloo locations, which include the location at 360 and 2222, Burnet Road and 183, Escarpment Village, and Southpark Meadows.

Categories

  • Family restaurant
  • American restaurant
  • Bar
  • Hamburger restaurant
  • Sports bar

Contact Information

Phone: +1 512-292-7900

Website: https://www.waterlooicehouse.com/

Address: 9600 S I-35 Frontage Rd, Austin, TX 78748, United States

Working hours
  • Monday: 8 AM–10 PM
  • Tuesday: 8 AM–10 PM
  • Wednesday: 8 AM–10 PM
  • Thursday: 8 AM–11 PM
  • Friday: 8 AM–11 PM
  • Saturday: 8 AM–11 PM
  • Sunday: 8 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

Thank you to the servers BRANDON and ISAIAH and the Manager BRAD. They deserve great things bless their hearts. And brought us a sunday on the house for my pregnant wife, this is the best Waterloo in Austin.

Date: 4 days ago

Review №2

Rating: 5

Date: 5 days ago

Review №3

Rating: 5

Great place for the while family love that they have a park and even seating outside was still fresh . Great service.. food was amazing

Date: 5 days ago

Review №4

Rating: 5

Good food, great service, fun atmosphere

Date: a week ago

Review №5

Rating: 5

Great service! Had the fajita street tacos on a special

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Everything was very good! And they have a good size playground out back. I definitely recommend trying it.

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 3

Date: 2 weeks ago

Review №12

Rating: 5

Date: 3 weeks ago

Review №13

Rating: 4

Great staff and service! If you like to watch sports this is a good place to go. They have patio, bar and dine in seating.

Date: 3 weeks ago

Review №14

Rating: 5

Super staff! Waterloo Hash was wonderful! Love the patio setting. Thanks!

Date: 3 weeks ago

Review №15

Rating: 5

The food was great. The service was excellent.Thank you Sydney!

Date: a month ago

Review №16

Rating: 5

We were so excited to get here a little after 6 p.m. to find that happy hour was still going on until 7 p.m. I was greeted immediately. Bar service, Sydney was great. We had apps then decided to share an entree. We told Sydney and she came out with our entree already split on 2 plates. That was so unexpected! We really appreciated that level of attention. Thank you Sydney!

Date: a month ago

Review №17

Rating: 4

Date: a month ago

Review №18

Rating: 5

Date: a month ago

Review №19

Rating: 5

Great service, grub, and atmosphere. The Hello Honey and boneless wings are incredible. Nothing ever misses at Waterloo.

Date: a month ago

Review №20

Rating: 5

Waterloo Icehouse always has great service and tasty food.. You cant go wrong with their breakfast, lunch or dinner options. The huge playground out back for the little ones is finally now reopened. Waterloo is a nice spot to take the family. They have a full bar too.

Date: a month ago

Review №21

Rating: 2

The service was too precarious. The food was ok. Nothing extraordinary. Food

Date: a month ago

Review №22

Rating: 5

Date: a month ago

Review №23

Rating: 5

Delicious food, great customer service, got the texas flavors down, chicken fried chicken is to die for. Highly recommended for birthday dinners

Date: a month ago

Review №24

Rating: 4

Food was good and decent, decent portions. People and staff are great and pleasant. Only complaint is it s very pricy for your normal average food

Date: a month ago

Review №25

Rating: 4

Good burgers and wings.

Date: a month ago

Review №26

Rating: 5

My recent visit to Waterloo Ice House was nothing short of a nostalgic trip down memory lane, with its laid-back atmosphere and classic Texan vibe. Nestled in the heart of Austin, this iconic spot has been serving locals and visitors alike since 1976, and it s easy to see why it s stood the test of time. As I walked in with my friends, we were greeted by the warm, inviting ambiance that Waterloo Ice House is known for. The wooden interiors, neon signs, and vintage memorabilia adorning the walls made us feel right at home. The vibe was casual, the kind of place where you can kick back, relax, and forget about the hustle and bustle of city life. The bar menu was extensive, but we were in the mood for something simple and classic. I ordered a large Lonestar on tap, the quintessential Texan beer. Theres something about a cold Lonestar that just hits differently, especially when it s on tap and served in a large, frosty glass. The first sip was refreshing, with its light, crisp taste and subtle hint of malt. It s not a beer that tries too hard just a straightforward, easy-drinking lager that s perfect for unwinding. My friends opted for Blue Moon and Dos Equis, both on tap. The Blue Moon, with its smooth, slightly sweet taste and hints of orange, was a hit. It s the kind of beer that pairs well with good conversation, its citrusy notes providing a refreshing contrast to the warm evening. The Dos Equis, with its crisp, balanced flavor and light body, was equally enjoyable. It s a beer that doesn t overpower the palate, making it a great choice for those who prefer something light and easy to drink. What struck me most about our visit was the sense of community that permeated the place. The staff were friendly, and there was a genuine sense of camaraderie among the patrons. Despite being a busy night, the service was prompt, and our drinks were served with a smile. There s a certain charm to Waterloo Ice House that s hard to put into words it s more of a feeling, a sense that you re in a place where good times are made. While we didn t order any food this time, the aroma of burgers, fries, and Tex-Mex classics wafting through the air was tempting. Waterloo Ice House is known for its comfort food, and I ve heard nothing but good things about their hearty portions and flavorful dishes. Next time, I ll definitely make sure to try some of their offerings. As the evening progressed, we found ourselves settling into the rhythm of the place, our conversations flowing as easily as the beers. Waterloo Ice House isn t just a bar it s a slice of Austin s history, a place where memories are made and friendships are strengthened over a cold drink. In conclusion, my visit to Waterloo Ice House was everything I hoped it would be: relaxed, enjoyable, and filled with the kind of moments that make you appreciate the simple pleasures in life. Whether you re a local or just passing through, this is one Austin institution that should be on your list. Just grab a seat, order a drink, and let the good times roll.

Date: a month ago

Review №27

Rating: 4

Date: a month ago

Review №28

Rating: 5

Had a great service with Josh , he made our dinner enjoyable and recommend getting him as your server.

Date: a month ago

Review №29

Rating: 5

Date: a month ago

Review №30

Rating: 5

Date: a month ago

Review №31

Rating: 3

We go here for breakfast fairly often but it seems like the quality has gone downhill. On this visit last weekend we ordered breakfast cocktails and four entrees. Only one of the entrees was any good. My cocktails were so sour they were almost undrinkable. Hopefully this is temporary!

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 5

Food was amazing . I had the hippy chop salad. Deliciousness

Date: 2 months ago

Review №34

Rating: 1

Good food, was fun but GREEDY bartender! We tipped VERY well in cash and I was planning on leaving the middle selected button on the toast payment device, but as I clicking continue the bartender reached over and added a larger tip for himself! I have never seen this and I m shocked and disturbed. Don t sit at the bar unless you want to get SWINDLED

Date: 2 months ago

Review №35

Rating: 1

Date: 2 months ago

Review №36

Rating: 1

After waiting 10 minutes for them to clean a table I had already watched them clean, I wanted to try some pancakes with my daughter and the pancakes were the worst I have ever had that I hadnt cooked myself, I almost wanted to spit out the first bite I took. The hot chocolate tasted like powdered packets with not enough powder so it was slightly bitter water with a hint of chocolate (which some people like I guess). The attitude of my server was great, I saw them helping a blind person which was nice to see, but they never came to check on us after the food arrived despite me putting my nearly full plate of pancakes on the edge of the table, and I saw them looking at it a few times after making eye contact while they were standing by the bar only 10 feet away and looking around the place. Needless to say, I wont be coming back here again, too expensive for gross or mediocre food and drink.

Date: 2 months ago

Review №37

Rating: 5

Had such a great time here for their Wednesday steak night! Our server Brianna was so helpful and fun to have wait on us! Also theres a massive playground for kiddos! <3 Kid-friendliness: huge playground in the back!

Date: 2 months ago

Review №38

Rating: 5

Enjoyed time with my granddaughter. Had dinner and played in the great playground.

Date: 2 months ago

Review №39

Rating: 5

First time with the avocado toast for breakfast and it was delicious. Avocado was fresh with feta cheese and cherry tomatoes.

Date: 2 months ago

Review №40

Rating: 1

More like Waterloo Sh&% House.. Waited 40 minutes for some really bland nachos with a few little cubes of dry chicken, way too much cheese, too many re-fried beans, and completely soggy (in the middle and dry on top) chips. The service here is the absolute worst. It wasnt even busy. This was lunch. Server never brought sour cream as asked, and waited until I was finished eating and ready to leave to refill my drink which had been empty for 30 minutes. An hour of my life wasted on terrible food and even worse service. How is this place still open? Im genuinely curious why people go here. What is the appeal?

Date: 2 months ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 5

Great food and service.

Date: 2 months ago

Review №43

Rating: 5

This is regarding an incident that occurred Tuesday, July 2, 2024 at around 700 pm. My wife and I were sitting at the bar when a man that was sitting on one of the corners became rude with one of the servers. Ross one of the managers intervened. Ross was very professional and handled the situation very well. Kudos to Ross.

Date: 3 months ago

Review №44

Rating: 5

Great time great people wonderful food.

Date: 3 months ago

Review №45

Rating: 1

Date: 3 months ago

Review №46

Rating: 5

Date: 3 months ago

Review №47

Rating: 5

Everything was excellent! The manager is amazing and runs a tight ship. Bartender was on point. Cheers!

Date: 3 months ago

Review №48

Rating: 5

Food was very tasty. Not the same as the north location that I am more used to. Having the variety was fun.

Date: 3 months ago

Review №49

Rating: 4

Date: 3 months ago

Review №50

Rating: 5

Josh was by far the best servers we have ever had! He was extremely fast, super friendly and relatable! Josh made our experience one to remember! We haven t been here in a while, but will be sure to return soon because of him! We hope the restaurant recognizes how awesome he is!!!

Date: 3 months ago

Review №51

Rating: 5

Ross is amazing! Great service and friendly. Highly recommended sitting at the bar when he is working! Darrel, Ryan, and Vanessa also hard workers and kind. Love my neighborhood spot!

Date: 3 months ago

Review №52

Rating: 4

Date: 3 months ago

Review №53

Rating: 5

Great food good service

Date: 3 months ago

Review №54

Rating: 3

At Waterloo Ice House in South Park Meadows. A quick lunch before heading to see my brother-in-law at the rehabilitation center. My criticism of this place was when I ordered Sprite for drinks but ended up with a nasty taste it wasn t Sprite even my husband tasted it, it was disgusting. Then on the main course, I had chicken fried steak with mashed potatoes and green beans with bacon. But the mashed potatoes tasted like just made from the box and the green beans had a weird smell and were overcooked. looked like came from a can, not freshly cooked. Then as we finished eating hubby asked for a sweet tea to go but the waitress gave him the unsweetened tea. Hubby wasn t happy at all. If you ask if we go back to this place again, Hubby says, N-O!!! #fypviral #aquicklunch #waterlooicehouse

Date: 3 months ago

Review №55

Rating: 2

Got takeout food, unfortunately it was pretty poor quality. Got fish & chips, the food literally stank when I opened it. Worst French fries Ive eaten in my life, difficult to even describe them - tough but flaky, oily, clumpy. Ive had mediocre fries, but never ones that were actively bad - again, they stink. Fried fish was fine but again oily, bulky, and over-fried. I would describe as mildly edible. Got a side of mac & cheese that was super bland as well. I added some salt/pepper/paprika while I was back home and it tasted decent, so it seems the food isnt really seasoned. Might have just been a bad batch for a couple items, but what a disappointing meal. IIts hard to accept that French fries can be so awful that I cant even salvage them with seasoning & sauces. Had to throw them away. Worst fish & chips Ive ordered in my life, worst fries as well.

Date: 3 months ago

Review №56

Rating: 4

Date: 3 months ago

Review №57

Rating: 5

Great restaurant and service! Kid-friendliness: Playground outside Food : 5/5 |

Date: 4 months ago

Review №58

Rating: 4

. !

Date: 4 months ago

Review №59

Rating: 5

Date: 4 months ago

Review №60

Rating: 5

I go there a lot, staff is friendly, food is good. Their hamburgers are awesome! Ive also had the fried egg sandwich, and thats very good. Food

Date: 4 months ago

Review №61

Rating: 2

Food was ok. The waiter Mckelvey was not helpful when it came to explaining the menu with the best cost effective options. We ended up paying $83.00 for breakfast for 2 adults and 2 kids and I m sure she could have offered combo selections at a lower cost instead of billing us alacart. Two eggs were $9.98

Date: 4 months ago

Review №62

Rating: 4

Date: 4 months ago

Review №63

Rating: 5

Good menu selection for vegetarian cuisine Vegetarian options: Beyond meat burgers Food : 4/5 |

Date: 4 months ago

Review №64

Rating: 5

All around nice place service was great the fish-and-chips was amazing cant wait to go back

Date: 4 months ago

Review №65

Rating: 5

All very well All very well!

Date: 4 months ago

Review №66

Rating: 5

Date: 4 months ago

Review №67

Rating: 5

Great spot in Southpark Meadows to hang out, catch a bite to eat and even bring the kids along for the massive playground! The burgers are a must try, and the cocktails we tried were delicious!

Date: 4 months ago

Review №68

Rating: 5

We love this place, dine in, take out, delivery and heck I even have the app. This our go to when we want and need good food. We ve had brunch, lunch, dinner, breakfast and the wife and I even enjoyed the valentines package they offered. We have a meal from here at least 3-4 times a month and prices are very reasonable. Drinks aren t half bad but service and food are always on point.

Date: 4 months ago

Review №69

Rating: 5

I love this location. Sitting on the patio with family and friends. The tortilla soup and their appetizers are wonderful. Service was spot on.

Date: 4 months ago

Review №70

Rating: 5

Date: 4 months ago

Review №71

Rating: 2

We just finished having breakfast, on a Wednesday morning, so the place was pretty empty (read the end to understand why I say this). We ordered Texas All Star, Fried Steak and two coffees. I don t even know where to start describing this bad experience.. The only thing good about this place is that portions are pretty big, but at what cost?! The food we ordered wasn t that good, might as well cook at home. The biscuit tasted as if they warmed it up in the microwave after it got soggy, and then served it after it got cold. The eggs were bland. The gravy was super peppery and overall didn t taste good. The worst part about all of this was the server, a blond short lady. Now, I understand there are bad days, but when you re in the service industry like this one, you need to be able to AT LEAST smile at the customers. Especially considered it was not a busy morning. When she showed us the device to pay on (she didn t handed it to us) she was looking if we were giving a tip or not. We didn t want to give a tip but felt REALLY forced to do so. The food was definitely overpriced for the quality of it. We ended up spending $50 for mediocre breakfast! I m never coming back again.

Date: 4 months ago

Review №72

Rating: 4

Date: 4 months ago

Review №73

Rating: 5

This is a wonderful place to eat. Great breakfast lunch and dinner. My favorite breakfasts are the avocado toast and the chicken and waffles. Yum. (Theres a fantastic playground and outdoor seating area for my fellow parents out there. Only caveat for that is theres no fence around the playground so you gotta keep a sharper eye on the littles. ) Its also a stones throw from Amys Ice Cream. We go here often. Kid-friendliness: Great newly renovated playground, good options for kids menu, nice and casual atmosphere. Theres no fence around the playground so you have to watch the younger kiddos.

Date: 4 months ago

Review №74

Rating: 5

Very awesome park.

Date: 4 months ago

Review №75

Rating: 5

Get the Bleu cheese burger.

Date: 4 months ago

Review №76

Rating: 5

I met a friend from out of town for lunch at Waterloo. We had really great service and the food was great as well. We hung out afterwards for drinks and conversation.

Date: 4 months ago

Review №77

Rating: 5

The food is so good! And the service too, I really recommended it

Date: 4 months ago

Review №78

Rating: 5

Always a great time at Waterloo! We love the frozen margaritas and food options. Its become our go-to place to meet up with friends because of the great service and atmosphere. I highly recommend the Lonestar Patty Melt and frozen mango margarita with a tajin rim. Kid-friendliness: There is access to a playscape through the restaurants outdoor area.

Date: 5 months ago

Review №79

Rating: 5

Finally got the chance to check out Waterloo Ice House! Pretty great brunch spot, for sure! Located in the heart of South Park Meadow s, it s pretty easily accessible. The brunch food was great! Tried their omelette, waffle, and their breakfast burger - definitely recommend the omelette!! Our server was also very pleasant! She was super nice and very patient. Can t wait to revisit again!

Date: 5 months ago

Review №80

Rating: 5

Wonderful chicken. Fried steak lunch! Excellent service! Customized our order

Date: 5 months ago

Review №81

Rating: 5

Date: 5 months ago

Review №82

Rating: 5

Date: 5 months ago

Review №83

Rating: 4

Date: 5 months ago

Review №84

Rating: 4

Date: 5 months ago

Review №85

Rating: 5

Date: 5 months ago

Review №86

Rating: 4

Date: 5 months ago

Review №87

Rating: 5

Date: 5 months ago

Review №88

Rating: 5

Date: 5 months ago

Review №89

Rating: 4

Date: 5 months ago

Review №90

Rating: 5

It was my first time there. At first, we only wanted a beer, and then we decided on a nachos appetizer. It was fun, and I enjoyed our waitress being on board

Date: 5 months ago

Review №91

Rating: 4

While the food looked good, i was a touch unhappy that that fries tasted stale/old. I was there around 5pm, the location was busy, but was still sat right away. I was with 4 other people. 2 of us had the chicken strips, they were good but could have used some kind of seasoning on them. The sweet potato fries were really good. The cream gravy needed seasoning as well. The other two people with me had the chicken fried steak and both liked that the mashed potatoes did not taste like they were boxed. The service was good and our server was attentive and knowledgeable of the items on the menu and specials. Overall everything was good.

Date: 5 months ago

Review №92

Rating: 4

Chips were fragile. Stuffed jalapenos and queso were bland. Service was good and so were prices. Above average beer selection.

Date: 5 months ago

Review №93

Rating: 5

Date: 6 months ago

Review №94

Rating: 5

Date: 6 months ago

Review №95

Rating: 5

Date: 6 months ago

Review №96

Rating: 5

Date: 6 months ago

Review №97

Rating: 5

We enjoyed it food and prices great

Date: 6 months ago

Review №98

Rating: 4

Food is good. My favorite is the tortilla chip crusted catfish. Service is good. Mainroot real sugar sodas are available. Variety of national and local beer available. They could stand to polish up on the furniture. Wooden bench seats are worn and the bare wood collects more dirt than the resin coated.

Date: 6 months ago

Review №99

Rating: 4

Our server was AM1 B? Should have asked her name. She was so friendly, and attentive, really appreciated the great service. Fried mushrooms were yummy but screaming hot. You gotta try the Reeses Peanut Butter Pie, its heavenly and should be put on the permanent menu. Dietary restrictions: Tremendous amount of gluten free options. Thank you for that

Date: 6 months ago

Review №100

Rating: 4

Date: 6 months ago

Review №101

Rating: 5

So the food and atmosphere stand alone . They need no help from anybody or anything but when you add the service this place jumps of the charts. July was the most attentive but not overly attentive. She also solved issues and was honest about recommendations. Tori was on point the whole night and made sure we never needed anything. Erin made a rock solid old fashion and was very personable. This server team was amazing and rocks. GREAT JOB & GREAT FOOD

Date: 6 months ago

Review №102

Rating: 5

Date: 6 months ago

Review №103

Rating: 2

The service and atmosphere are really great but the food is pretty subpar. We ordered the chips and dip where the queso tastes like a melted block of velvetta and guacamole has no flavor (no lime or salt). We also got a spicy margarita, which felt like a throat punch for how hot it was, and a blackberry margarita that tasted like straight blackberry syrup for how sweet it was. Burgers aren t bad but don t stand out compared to other joints and waffle fries tasted bland. Would likely try again but not anytime soon.

Date: 6 months ago

Review №104

Rating: 4

Date: 6 months ago

Review №105

Rating: 4

Had a new server that great, food was alright. Need to open the playground so my friends kids arent at the table

Date: 7 months ago

Review №106

Rating: 5

Wonderful experience. Minnie was such a nice and patient person with our family. All smiles and so helpful when we were ordering. Food was delicious. Highly recommend to anyone in the area. Nice chill spot

Date: 7 months ago

Review №107

Rating: 5

The Philly cheese sandwich is awesome. Tortilla soup is also good. The music could be turned down so conversation could be engaged.

Date: 7 months ago

Review №108

Rating: 2

Not at all what I expected it to be

Date: 7 months ago

Review №109

Rating: 5

Date: 7 months ago

Review №110

Rating: 4

Date: 7 months ago

Review №111

Rating: 5

Loved the new menu! I just wish i would remember to take a pic of the food but it was so good, it didnt stand a chance!

Date: 7 months ago

Review №112

Rating: 4

Date: 7 months ago

Review №113

Rating: 5

Date: 8 months ago

Review №114

Rating: 5

Beautiful place with down to earth service and staff is fantastic.

Date: 8 months ago

Review №115

Rating: 2

Too expensive

Date: 8 months ago

Review №116

Rating: 1

Actually 0 Stars ***Roaches!!!!! There is no way in hell that I will bring my family&friends back here again ! After ordering roach infested taco s ! They actually should create a new menu called Roach Delite a true delicacy NOT !

Date: 8 months ago

Review №117

Rating: 5

We went during trivia night and had a blast. The food was great and the service was excellent.

Date: 8 months ago

Review №118

Rating: 5

Date: 8 months ago

Review №119

Rating: 5

Had breakfast here today. My husband and I got chicken and waffles and a biscuits and gravy. The chicken and waffles were the BEST! Crispy tendy fried chicken tenders and the waffles was soft and fluffy it was soooo good. It came with a cinnamon butter that kicked it up a little and the biscuits and gravy were good also. Our waitress Sydney was friendly and helpful. Got everything out and everything we asked for! Will for sure be coming again!!

Date: 9 months ago

Review №120

Rating: 1

Date: 9 months ago

Review №121

Rating: 1

Playground is currently closed. Seemed a little under staffed. Edit: playground has not opened Food : 5/5

Date: 9 months ago

Review №122

Rating: 4

Came through for a hangout with me and my buddy and we were eating some food and he got wings and I got breakfast tacos theyre pretty good they werent terrible I definitely enjoyed them maybe there was just too many items and I dont know I didnt hate it. Will definitely have to come through and try out some more stuff

Date: 9 months ago

Review №123

Rating: 3

The service was good as I came at a pretty quiet time and the server was friendly and patient with us as it was our time there. The drinks were creative and very good! Try the Scrooge! The atmosphere looks like a cool place to meet with friends and hang out. The food... Well the food is where this food lacks flavor! As with everything else it has style and looks great! But they didnt seem to season or salt anything including the fries or onion rings! When I say I spent $60 on food and barely ate half of it because it was so bland... I am not exaggerating! It really is a shame because this place would be so much better if not for this issue!

Date: 9 months ago

Review №124

Rating: 4

Food was great! Our server was very slow and the music was so loud you couldnt hear others at your table. Dietary restrictions: Several gluten free options.

Date: 9 months ago

Review №125

Rating: 3

Date: 9 months ago

Review №126

Rating: 5

Date: 9 months ago

Review №127

Rating: 4

Food was the best had the tortilla encrusted catfish and the jalapeno sauce was outstanding. To noisy for me but the world is geared for a different generation. Waitress was nice but it was busy and she had lots of tables.

Date: 9 months ago

Review №128

Rating: 4

Date: 9 months ago

Review №129

Rating: 3

Host needs a bit more training or some help on a Saturday morning. She seemed scared and flustered by a wait that wasn t that serious. She was kind, but did not put us on the wait list when we arrived, instead told us Let me seat some other people and then I ll be right with you. We waited patiently (party of 2) while she did this and in the mean time several other parties walked in. When she returned she proceeded to add the other parties to the wait list and then asked me if she had added us. I said no and she added me to the bottom of the waitlist. She sat the few other parties before us, which I admit, was pretty frustrating. With some better training and organization up front this could have been easily avoided. The food is always delicious at Waterloo and our server was absolutely wonderful. The staff in general is always very kind and accommodating. Help that hostess so she can be better equipped to handle larger crowds! I feel for her when this place gets super busy - she deserves better!

Date: 9 months ago

Review №130

Rating: 3

Its an American bar/restaurant in a shopping plaza surrounded HomeGoods and other stores. But lots of screens for sports and good deal on HH beer.

Date: 9 months ago

Review №131

Rating: 5

Food was Great. Waitress was fast and friendly. Great atmosphere

Date: 9 months ago

Review №132

Rating: 5

I LOVE WATERLOO! EVERY ONE IS FRIENDLY COURTEOUS AND I LOVE THE MUSIC!

Date: 9 months ago

Review №133

Rating: 5

The brunch was excellent, and the wait staff was polite and informed. If we had gone later in the day, Atmosphere looked like a terrific place to watch some games.

Date: 9 months ago

Review №134

Rating: 5

Always have a pleasant experience here

Date: 10 months ago

Review №135

Rating: 3

Waterslow Ice house.

Date: 10 months ago

Review №136

Rating: 5

Date: 10 months ago

Review №137

Rating: 5

Food is always good. Wait staff very friendly.

Date: 10 months ago

Review №138

Rating: 3

Best Burger in Austin. Worst fries on the planet. If you want to improve your fries buy the square ones from Sysco and fry them in clean peanut oil. The ones I was served were a soggy mess that tasted like cardboard. Food : 3/5

Date: 10 months ago

Review №139

Rating: 5

Date: 10 months ago

Review №140

Rating: 5

After the terrible experience we had immediately before, the food was fantastic; Waterloo undoubtedly made us feel better. With gratitude

Date: 10 months ago

Review №141

Rating: 4

Good breakfast.

Date: 10 months ago

Review №142

Rating: 5

I wish I could remember our server s name (Aisley? The redhead scorpio!) she was phenomenal. I ve been in the industry for a decade and I appreciated everything she did for my mom s birthday. Our table was obnoxious and quite a lot but she still made it feel so special and bossed it!!!

Date: 10 months ago

Review №143

Rating: 3

Hostess seemed like she didnt want to be at work. Server was great. Very friendly. Fried pickles had brown (old) oil in the basket. Patty melt was a burger patty on rye bread. Pay didnt even cover all the bread. It was flavorless. Tater Tots were fried in the same old oil as the pickles.

Date: 10 months ago

Review №144

Rating: 5

I am jus a country boy at heart. I like to take my wife out at least once a week to eat dinner. We enjoyed hills cafe until they closed the doors. I really missed there chicken fried steak, until last night. Thats what I ordered at Waterloo and it was perfect. So now we have a new regular place to go and eat and catch up on sports . This place is 5 stars all around. Wheelchair accessibility: Nice ramp easily accesBle

Date: 10 months ago

Review №145

Rating: 5

Food is always delicious no matter what you order. Prompt, friendly service. Laura, great service and anticipates requests before you ask. David made a very delicious spinach, mushroom, bell pepper and tomato omlette. My favorite breakfast location.

Date: 11 months ago

Review №146

Rating: 5

Date: 11 months ago

Review №147

Rating: 4

Date: 11 months ago

Review №148

Rating: 5

Date: 11 months ago

Review №149

Rating: 5

Date: 11 months ago

Review №150

Rating: 5

Date: 11 months ago

Review №151

Rating: 5

Date: 11 months ago

Review №152

Rating: 5

Had a Saturday brunch that was so good. Fun atmosphere with lots of options. Fast and friendly service with waitstaff that went above and beyond.

Date: 11 months ago

Review №153

Rating: 5

Best frozen margaritas ever! food is delicious!

Date: 11 months ago

Review №154

Rating: 5

I think the grill still needs to be seasoned another year or two as the food is better tasting at the North location.

Date: 11 months ago

Review №155

Rating: 5

This is by far our favorite restaurant in south park meadows. Weather its breakfast, lunch or dinner menu choices. The food and drinks are always on point. The staff here is Amazing. From the looks of it you can tell they are one big family. We had a new waitress tonight Azaley and she was the sweetest and checked on us consistently to make sure we had everything we needed. I would like to give a huge shout out to the store manager Brad you have been the store manager here for years and each time we have came in you always make it appoint to tell us hi. You add that personal touch to the restaurant business and I see you insteal this in your employees. Thank you for all you do. You make SPM Waterloo what it is today !!

Date: 11 months ago

Review №156

Rating: 4

Date: 11 months ago

Review №157

Rating: 5

Azzy was our server at the SPM location. She was incredible. We always have great service and food but Azzy was so tolerant of our precocious child and an all around great server.

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 4

Date: a year ago

Review №160

Rating: 5

Brunch was delicious and the wait staff was attentive and knowledgeable. Atmosphere seemed like a great place to watch some games if wed gone later in the day.

Date: a year ago

Review №161

Rating: 2

The food wasnt what I expected the burger bun was cold and dry, the burrito tried and asked for 3 ingredients and only had mainly egg overall the price paid wasnt matching the quality of the food.

Date: a year ago

Review №162

Rating: 5

Great breakfast tacos

Date: a year ago

Review №163

Rating: 5

Good food, good atmosphere

Date: a year ago

Review №164

Rating: 5

Dog friendly patio :)

Date: a year ago

Review №165

Rating: 5

We came on a Sunday afternoon around 2 and were seated immediately. Family friendly. Good options on kids menu and even comes with a desert for them. Atmosphere is really cool. Great place to watch football or having lunch with friends. Really great food as well. We had the Texas Philly (husband said it was amazing) and the Waterloo Migas. 1 AMAZING 2 breakfast is served all day, so that s a win in my book. I love when I can breakfast at anytime. We will definitely be back.

Date: a year ago

Review №166

Rating: 4

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

Cool vibes in south Austin. I miss that vibe. Music was a bit loud. Had to talk loud for people at my table but keeping it weird is cool. Great wait staff. Try the onion rings!

Date: a year ago

Review №169

Rating: 3

Date: a year ago

Review №170

Rating: 5

Affordable indulgence without compromise! The staffs graciousness, exceptional flavors, and reasonable prices create a 5-star evening to remember.

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 5

Fried Catfish Bites were amazing. Jalapeño Tartar Sauce needs something idk different. Ranch was amazing lol. Everyone loved their order. Thank y all

Date: a year ago

Review №173

Rating: 3

My kids love it but the food is rather gross, overly fried and bland. Service is good but the atmosphere is annoying, like a tourist trap Chilis with Austin branding.

Date: a year ago

Review №174

Rating: 5

Excellent every time!

Date: a year ago

Review №175

Rating: 5

Havent had a bad experience here yet. Comfort food at an affordable price

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 5

Great food as usual and here the sweet tea is Texas Sweet Tea. No wait!

Date: a year ago

Review №179

Rating: 5

BF and I had brunch here and it was awesome. The servers were awesome, attentive, knowledgeable, and helpful with my questions (I have a lot of allergies). The food was delicious and I didn t get sick because they followed my request to leave out the seasoning that I was allergic to. If you need gluten free, don t forget to let them know, the gluten free menu is separate from the main one. They also have lots of vegetarian options and I think with some creativity you could find a decent amount of vegan options. Vegetarian options: Lots of vegetarian options, a few vegan ones and they re willing to make substitutions on a lot of things so you can probably come up with more vegan options with a little creativity. Dietary restrictions: Can accommodate allergies and gluten free. I feel safe eating here with my allergies because the staff is knowledgeable about ingredients and I have never been sick after eating here. The gluten free menu is separate, make sure to let the server know if you need it.

Date: a year ago

Review №180

Rating: 2

Had a migas taco that was great. The biscuits and gravy had a ton of pepper which overpowered the plate. The grits seemed watered down and flavorless. The French toast was bland and dry. I was really looking forward to a good breakfast but this is not the place to go.

Date: a year ago

Review №181

Rating: 4

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 4

Trivia is cool

Date: a year ago

Review №185

Rating: 5

First time visiting and definitely will return. My son felt at home, said it had a homey feel. The waitress and manager were exceptional. Food was amazing after having a horrible experience just before, waterloo definitely brought us to a better place. Thank you!

Date: a year ago

Review №186

Rating: 5

Food was ok, a bit pricey for the lack of taste. The service on the other hand was top notched. And the atmosphere was great, filled with energy, really cute place, only recommend it as a fun place to drink but not for dinner

Date: a year ago

Review №187

Rating: 3

Thursday got the boneless bites they were good but the fries are $4.50 and taste bad also the beer glasses are not cold and gets hot quick plus a miller lite was $7...

Date: a year ago

Review №188

Rating: 5

Food and service were outstanding.

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 4

The pulled pork sandwich was delicious! Cute Mickey Mouse chocolate pancake for the kids. Our server Courtney G was so sweet & brought a water bowl out for our dog. I would have given 5 stars but it we felt like it was overpriced. We paid $67 for 2 cocktails, 1 kids plate, & 2 adult entrees.

Date: a year ago

Review №191

Rating: 5

great food and decor

Date: a year ago

Review №192

Rating: 4

Good food, though high employee turnover.

Date: a year ago

Review №193

Rating: 4

Busy place, but the food and service were both really good.

Date: a year ago

Review №194

Rating: 5

I ve had the Philly and the pulled pork sandwich with sweet potato fries and they are both the bomb. Service is exceptional as well.

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

Went in for brunch on Sunday and every time we get great service. Food is great and our waitresses have been awesome! Quick, friendly, and good for recovering after a Saturday night...

Date: a year ago

Review №197

Rating: 5

Please keep the Bleu Cheese Peppercorn burger!!! Best onion rings in Austin. Food

Date: a year ago

Review №198

Rating: 5

The food came out quick and was delicious, and Our server mckelvy was such a beam of light great customer service and amazing vibes

Date: a year ago

Review №199

Rating: 3

Date: a year ago

Review №200

Rating: 5

I came here for breakfast. The food was tasty and they have very large portions (you can see how big they are in the picture. I was half way through here). The homemade biscuit was yummy, as well as the the spinach and mushroom omelette and home fries I got. It was your basic breakfast, but everything tasted good. Mimi, my waitress, was a sweetheart and very attentive.

Date: a year ago