Mt Playmore

Review №1

Rating: 5

Mt Playmore is Every Kid s Dream Come True! We recently visited Mt Playmore, and I can confidently say it s now one of our favorite spots! From the moment we arrived, the staff was incredibly friendly and made sure we felt welcome. The variety of activities for kids of all ages is impressive! Whether it s the exciting arcades, the dedicated space for little kids, or the massive playscape structures, there s something for everyone. My kids absolutely loved climbing through the play structures, and seeing characters like Woody and Buzz was a fun bonus that added to the magical atmosphere. The cotton candy machine was also a huge hit, and the bubble party kept the fun going! The food options are amazing and cater to every taste, which was perfect for our family. They even have options for babies, making it easy to enjoy a meal without any worries. We had no problem finding something for everyone to enjoy. If you re looking for a place that will keep your kids entertained for hours while offering a safe and fun environment, Mt Playmore is it! We can t wait to come back. My kids are already asking when we can go again!

Date: 2 days ago

Review №2

Rating: 1

Date: 2 days ago

Review №3

Rating: 1

We were at Mt playmore and we took my grandson to a bday party. He wont go without his crocs. We asked special permission amd explained his autism. They said it was fine. We stayed in small childs section with him. A lady came in and said he couldnt stay ... they were kicking him out completly. Out of the building. Not just telling us to take off his shoes. Out. Now. Crazy rude manager. Was nice when we came in and switched on us. We had talked to several people who originally said he was fine. Then backed her up and lied saying they never said that. We will never go again. Its one thing to tell us to get out of play section. But they made him leave the whole building. When we talked about the autism they said 40 peoplecan say they are autistic and was no excuse. Another employee said she didnt care if he had autism. They need training to.work with kids.

Date: 2 days ago

Review №4

Rating: 5

They make a wonderful great tasting pizza and chicken tenders I will be going back highly recommend

Date: 3 days ago

Review №5

Rating: 1

It s very unfortunate that Mount Playmore doesn t educate their employees on autism kids considering they are a children s amusement business. My son is very attached to his shoes. They are his comfort. He even sleeps with them and I have to take them off once he s asleep. I tried to explain that to the Director of operations that my son has autism and that we attempted to take his shoes off and he freaked out and she began to tell me I don t care if your son has autism he needs to take his shoes off and began to kick us out because my son wouldn t take them off. I will never step foot into their business again I m so disappointed that a children s amusement center is not autism friendly. They all need to be educated.

Date: 3 days ago

Review №6

Rating: 1

Understanding autism and the spectrum is crucial for promoting inclusion and acceptance in society. It is important to recognize that each individual with autism is unique and may have different needs and behaviors. Sadly, there is still a lack of understanding and compassion towards those with autism, as shown by the rude treatment of my cousin and her son today at this establishment. We must continue to educate and raise awareness to create a more inclusive and understanding world for individuals with autism. The negative reviews highlight the discriminatory practices of this business and serve as a warning to potential customers. It is important to continue spreading the word and advocating for the needs of autistic children, in order to create a more inclusive and welcoming society. Have the day you deserve Dierdre! Also, if you re that miserable at a job you should probably look into something different. Just some advice.

Date: 3 days ago

Review №7

Rating: 1

My nephew korbyn went today. We asked them permission for him to keep his shoes on because it s his comfort he has autism. They told us it was fine. Later they proceeded to come to us and say they don t care if he has autism he needs to wear them or leave then KICKS HIM OUT I understand they have rules but they could have nicely said I m sorry who ever told you yes but he can t have them on this was a horrible experience and we are all so mad and heartbroken that he got treated this way.

Date: 3 days ago

Review №8

Rating: 1

We visited this location and my niece has a autistic son they called he has a comfort thing about having his shoes on and he is 4yrs old they told her that it was ok.He stays in the area with the smaller children. When we got here she asked 2 people that worked there and they said the same thing it would be ok for him to keep his cross on.But the manager Deidre was very rude and made them leave. We were there celebrating my granddaughters birthday and the way she spoke to them she very rude said that 80 percent of the kids are autistic sweets theres levels of autism. We wont be coming back

Date: 3 days ago

Review №9

Rating: 1

If i could give negative stars i would. They kicked out my sm grandchild because he went into the baby room with crocs on. Not asking us to just take off his shoes. Going straight to kicking him out of building. Hes autistic and was given permission to use crocs when we came in. Manager was super rude. Many of us left. And will never be back

Date: 3 days ago

Review №10

Rating: 1

We spent a lot of money having my 4 year old daughters birthday here. I get here with her 8 month old INFANT brother and we have to pay for him or hell count against her guest list. The baby didnt even touch the floor while we were here. Ill never spend another red cent at this horrible business. I would urge other people to go elsewhere due to the inflexibility and greedy. In response to the reply: 6 months is not a toddler. 12 months is a toddler per literally any reference you can find online Youre just a nickel and dime business. You wont be getting anymore of my business and I hope at least one other person sees this and goes somewhere else. I hope that was worth the $8 for my INFANT that didnt play with anything there

Date: 3 days ago

Review №11

Rating: 1

We had a hosted birthday party on Sep 22nd.Hosted to me means somebody is creating excitement amongst the kids, playing birthday songs, getting the kids involved, creating party atmosphere.Our host rolled out the pizza, not even arranging the kids to be in room, pizza was cold by time kids were there, host did not speak with or to kids or guests and all guests were disappointed about the lame party atmospehere.In top of it it was the glow party ,but the staff was not glowing.Had same event 6 years ago and it was 90 minutes of fun, laughter, music, cheering, celebrating.Management must have changed causing me to never want to go back for another hosted event.

Date: a week ago

Review №12

Rating: 4

My daughter loves this place. Only reason I take a star off is because I wish they had season/ monthly/ annual membership options like other places do so that we could pop in for shorter periods without feeling like we have to stay for hours to make the most of admission. We would really like to go for that last hour on weeknights after work/daycare for just a short time and burn off that excess energy!

Date: a week ago

Review №13

Rating: 5

Date: a week ago

Review №14

Rating: 5

Amy was great for my nephews bday

Date: a week ago

Review №15

Rating: 1

Today went here with my 1 yr old baby with his baby food(just plain cut fruits) in zip lock. Management was very rude in delivery the message and didn t allow me to take the baby food inside. After an hour I had to come out to my car and give fruit to baby and then we went back inside again. They should let the baby fruit to eat in the cafeteria table.. totally very bad management and employee..

Date: 2 weeks ago

Review №16

Rating: 5

It s fun

Date: 2 weeks ago

Review №17

Rating: 5

Date: 2 weeks ago

Review №18

Rating: 3

It would have been great if they could ve made sure the infant playroom is clean and bug-free at all times!

Date: 3 weeks ago

Review №19

Rating: 5

We had a wonderful time and felt safe letting our kiddos run around and play Pizza was awesome, times were fun

Date: 3 weeks ago

Review №20

Rating: 5

My daughter of 3yrs old loves it. It s a great place to drain some of her energy and make new friends for her. I have been a regular here and my daughter loves to visit every weekend.

Date: a month ago

Review №21

Rating: 3

Air conditioner was not cooling any area. Very muggy and humid inside.

Date: a month ago

Review №22

Rating: 4

Massage chairs don t work well or at all. Need more play equipment vs arcade.

Date: a month ago

Review №23

Rating: 1

Used to really like this place before summer when there weren t so many teens working. I ve had multiple bad experiences with the younger employees because they clearly don t care about their job. Today I had the worst experience with the guy who was making our ice creams cones. I tried to be friendly and greet him and he didn t say a word to me and was completely straight faced. I don t need you to be super friendly but don t be rude either.

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 4

Nice place for the kids to lose some energy. Nice food and cool video games, very convenient for parents.

Date: a month ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 5

We have now had our daughter s birthday for two years straight at Mt. Playmore and they do not disappoint! Shout out to Jackie for all her help and support. From the moment we walked in, she helped us get ready and explained everything to us. If we had questions, she took the time to explain. The staff did great and we had another successful birthday party!

Date: a month ago

Review №28

Rating: 2

We ve been coming with my son to Mt Playmore several times a month. Each time was a great experience, including a very nice manager (a blond lady who replaced our lost rechargeable card and always checked on us if everything was ok). Sadly, after today s visit, we won t be coming back anytime soon, until my son is older. There were two employees guarding the entrance to the toddler s play area. They refused to let my son in, saying he is too tall. My son is 3 years old and 39 inches. He is still in diapers. There were multiple kids in the toddler s area, much older than my son, who, according to the two employees, were supervising younger siblings and therefore allowed inside. In reality, these big kids were going down the slide and playing freely in the toddler area. My son is too little to play arcade games and too small to go to the big playscape by himself (the notice says he has to go in with an adult if he is less than 4 years old). So unless i go inside the big playscape with him (and i am not always feeling well enough to chase him, crawling and sliding with him), he has nothing else to play with. He only has rides to go on, for about 15-20 minutes.

Date: a month ago

Review №29

Rating: 5

It s a great place to go for an afternoon. All ages can enjoy. You can even get a locker to put your things in.

Date: a month ago

Review №30

Rating: 5

This is a good place to keep young children engaged. They also have a reasonably priced cafe which has good options such as pizza and sandwiches. My daughter really loves this place. It is good for birthday parties too,

Date: a month ago

Review №31

Rating: 5

The employee Shamiyah provided excellent service.

Date: a month ago

Review №32

Rating: 4

Fun place to go, took my 2 girls (2 & 5) and my sister and nephew (3). The kids had fun on the large playscape and in the toddler area. Each place offered something different and age appropriate. We didnt play any arcade games but they like to fake play and there are a ton that I totally forgot still existed so that was fun to see. We also didnt eat there but there was plenty of seating and a restaurant, rewards area for arcade stuff, and the place was pretty clean. They had a fun bubble machine that went off at some point- the bubbles were actually pretty cool because it was like they were filled with fog so when they popped it looked super cool. The entrance staff, although not rude, didnt seem necessarily friendly, but some staff on the floor seemed to be pretty friendly. They are definitely big on following rules there- so just have that as an expectation and red them before you go. We only spent about an hour there and the kids were done but if we had done arcade that would have been a different story. We went on a Sunday around 12 and it was not really that crowded, I expected way more people. Entrance fees are at least reasonable but I didnt get to take a look at food prices (which I think can be looked at online). Its a bit far from us (30 minutes) and while it was a fine experience it wont be on our frequently visited list as I dont think it stands out as anything super special.

Date: a month ago

Review №33

Rating: 5

Nice big play structure for kids. The hungry yeti food had good options.

Date: a month ago

Review №34

Rating: 1

Staff were rude. Play area was good but not much things for small kids.

Date: a month ago

Review №35

Rating: 5

Loads of fun for toddlers and parents alike. Most importantly, this place doesnt break the bank!

Date: 2 months ago

Review №36

Rating: 5

Perfect

Date: 2 months ago

Review №37

Rating: 5

braylen was very helpful and took my familys order well he needs a raise.

Date: 2 months ago

Review №38

Rating: 1

Retrain your General Manager how to not put hands on paying customers, I will no longer come here , and I will make sure to let everyone in my mommy group to know about the experience here.

Date: 2 months ago

Review №39

Rating: 4

We have been coming here for a few years now. Have always had a great experience. The place is clean and well organized. They do a great job of having popular characters for photo ops and fun things going on. The food isn t bad and the games are not too expensive compared to others in the area. My only complaint in the food station. It only has one computer for ordering food and it is always being run by 2-3 young employees that can t get it together. Regularly backs up and can take 20/40 minutes to order food. Also because the employees tend to be young they are not the best with communication and you will get a lot of blank stares. All in all I think it s a great place. And very safe.

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 5

Clean bathrooms. Good staff. Great place for an only child to make friends for a day and have a good adventure!!!

Date: 2 months ago

Review №42

Rating: 5

One of the best play zones for toddlers. My kid enjoyed playing here.

Date: 2 months ago

Review №43

Rating: 4

Date: 2 months ago

Review №44

Rating: 5

Date: 2 months ago

Review №45

Rating: 4

We took our 1 year old toddler there. Nice place for them to burn off energy. This place gets super busy so I will probably avoid going over weekend.

Date: 2 months ago

Review №46

Rating: 4

My kids had a great time experiencing Mt. Playmore for the first time today! I really love that there is a big area in the center for adults to sit and watch, and that I could see my kids running around the giant play-piece the entire time. Not every indoor playscape offers this, and it gave me peace of mind to be able to see them at any given time. The couches and seating was comfy, and there was more than enough for everyone there on a Monday afternoon. The playscape has different types of obstacles and fun features that both my 5 and 7 year old enjoyed. They also offer a good sized area of arcade games, stationary rides, a toddler play zone and a big wall of prizes. An unexpected surprise was when the fog bubble machine randomly started! The food was alright, nothing more than what you could make at home, but still good. My kids played for a good three hours and had a blast making new friends!

Date: 3 months ago

Review №47

Rating: 5

We drove by this place in route to San Antonio from Wichita ks and my kids really enjoyed it. Nice atmosphere for kids and friendly staff. You guys need to come and open a new venture in Wichita ks.....its a good market.

Date: 3 months ago

Review №48

Rating: 1

Rude staff/management, mediocre food, dirty bathrooms

Date: 3 months ago

Review №49

Rating: 1

First a foremost the general manager and manager were unprofessional, they approached our table for BABY SNACKS stating that they do not allow snacks for A BABY. I ve read previous reviews and it seems like it s two specific people that show no common sense. The manager(thin white male) was not pleasant and the delivery of his message was unprofessional and discourteous. Then General Manager(older woman) then made it a point to come to our table and emphasize the same message and kept reiterating she wasn t denying MY BABY SNACKS. Actually yes she was. I understand the no food policy but like previous reviews I assume my 1 year old is supposed to eat a cheeseburger? Or a whole pizza? We ordered 30 plus dollars of food and MY BABY wasn t going to sit for 30 mins waiting for food without some sort of entertainment. Someone needs to maybe retrain the management in regards to customer service etc. and the GM reiterated SHE WAS CORPORATE. If that s how corporate trains GMs to operate their facilities, it s concerning. Unprofessional, disgusting, degrading to the public who PAY to use their facilities. Mind you, I just paid over $750 for a 5th birthday party last weekend for my son. My son loves this place and he was so disappointed that the woman was not nice to us.

Date: 3 months ago

Review №50

Rating: 1

Staff extremely rude

Date: 3 months ago

Review №51

Rating: 4

Great indoor play arena to take your kids. Lots of fun and activities that you can spend hours there as a family. From arcades, small play toys, to a large jungle gym play arena. Great place to have wholesome fun with your children.

Date: 3 months ago

Review №52

Rating: 4

Nice place to bring the kids for sure and the lady at the restaurant area was very nice and friendly, but I will say the employees in the front area that Welcomes the customers really need a lesson on customer service because they all looked very rude. No one greeted us when we got the front register and the lady that was standing there was just staring at me and my family. Didn t say hello or anything. First timers here so didn t know what to do. My husband had to tell me The lady is waiting for you to give her the ticket because again, she didn t greet us and tell us anything. She just stood there looking at us rudely like we knew what to do. I had to tell my husband Well I didn t know because she didn t say anything to us. I literally said it in front of the worker so she knows next time to greet the customers. This is an establishment for kids so the workers definitely need to look more welcoming and friendly. But other than that, my kids had fun and were tired by end of day.

Date: 4 months ago

Review №53

Rating: 4

It was a cute place however the kiddie area needs some items replaced. The soft blocks were worn and the paint was coming off them. There are interactive cubes that were old and looked like they hadn t wiped them down.

Date: 4 months ago

Review №54

Rating: 1

One of the worst policies place to have a kids party. They just steal money and would not work if there needs to be worked on for a valid exception. Kids were so tired from playing and wanted to have a bit but the staff came informing eating is not allowed inside while they sell food and totally a racial behavior as we saw several others eating food right in the waiting area. Not recommended especially when staff is having so much of racial discrimination.

Date: 4 months ago

Review №55

Rating: 5

Date: 4 months ago

Review №56

Rating: 5

We visited Mt Playmore on a rainy day during our trip in Austin. If you have toddlers, this is the perfect atmosphere to let them run around and play all over. The toddler section is large and doesnt seem like an afterthought. It was clean and had a good variety of activities for the range of toddler skills. The large obstacle course is large enough for adults to accompany their child through the routes or you can watch from the adult seating in the middle where you have can see through the mesh lining and visually see your child anywhere in the paths (huge plus for us!). The Cafe seemed a bit short staffed/slow, but there is a ton of options for a meal or snacks. Staff was friendly and attentive as well. We will definitely be back if we ever make it back to Austin.

Date: 5 months ago

Review №57

Rating: 5

Had my Sons 3rd birthday party here. We had a party room for 2 hours and a table close to the play area for another 2 hrs. So they gave us plenty of time for our party. Our party host Yani was amazing and so helpful will surely request her next time! Thank you for a great experience and fun time! We will definitely be back

Date: 5 months ago

Review №58

Rating: 4

Couple of the games didnt work. My kid had fun. Some of the kids are rude and will trample smaller kids without a care but thats not the facilities fault

Date: 5 months ago

Review №59

Rating: 5

One of the best places for kids in Austin! Comfortable seating for parents. We come here quite a bit, and it s consistently a great experience. Surprisingly for such places, the food is really good.

Date: 5 months ago

Review №60

Rating: 1

We ve have only been here twice, prior to today, and won t be returning we felt extremely targeted at this establishment. We were approached at least 3-4 times for not abiding by the rules. Meanwhile, there were other children of the same height and age of my child that were never addressed or spoken to in the toddler area. I have no issue with following rules, but I do take issue with the rules not being enforced for EVERYONE.

Date: 5 months ago

Review №61

Rating: 5

We had a really good time here, and it was on a day that the staff was overwhelmed as they were at-capacity. The playscape is a multilevel square track, and the kids move through it like a river, flowing and kind of in a happy-trance. It was tricky to get them to come out and take a break and have a drink, because they liked it so much. I did not detect any old smell that people say about, and there was a hand-washing device for the kids in the dining area. We used Wet Wipes after all the games and such, and did not get sick. The pizza was far better than average and they serve beer for the weary, haha. Food is not really overpriced. My only complaints: We didnt know that they often hit capacity on weekends like that. We had a 30 minute wait (not terrible), and the line for refreshments was abysmally slow, taking 45 minutes on average. But overall, great experience.

Date: 5 months ago

Review №62

Rating: 5

Date: 6 months ago

Review №63

Rating: 5

Jovani did a great job with my son s bday party! The day went smoothly and he was there to help us along the way. Our kids and our guests had a blast. A few had never been to Mt. Playmore before today, and we will definitely be back! Thanks for a great bday experience!

Date: 6 months ago

Review №64

Rating: 5

Amy did a wonderful job , she is really friendly

Date: 6 months ago

Review №65

Rating: 5

Alyson was a great host, very helpful! The party room was clean, the pizza was delicious, and the kids are having a great time!

Date: 6 months ago

Review №66

Rating: 5

This is the 2nd year we ve had a party at Mt. Playmore. Amy did an amazing job keeping us and the KIDS on track

Date: 6 months ago

Review №67

Rating: 5

Great place for a party!

Date: 6 months ago

Review №68

Rating: 5

Date: 6 months ago

Review №69

Rating: 2

Date: 6 months ago

Review №70

Rating: 1

Horrible service and filthy restrooms. Managers watch you like a hawk and the manager Cody was extremely rude. Not for special needs kids and can tell they had an issue with different races. Never going again and telling my business about this place to not recommend to others in austin.

Date: 6 months ago

Review №71

Rating: 1

Came from out of town to let the kids have some fun. And the manager, thin creepy white guy, named Cody was so rude! Our baby who is 13 months old, has feeding issues and goes to therapy. It was our first time and we missed the signs of no outside food allowed. We were sitting in the eating area, even bought slushies for the kids from there and was feeding the baby a breakfast from home. The random manager came out of no where and just blurted out no outside food is allowed throw it away and left. No introduction, no manners, nothing. I called him back to explain to him the feeding issues and he didn t even care to listen and kept blabbing about how we need to put it away. I understand rules are rules but if he would have said it a nicer way to begin with I would have had no problem putting it away. Defitnley ruined our out of town experience and will be calling corporate. He kept watching us after which was so creepy, so I took a picture to send to corporate and beware to future customers. Also restrooms were super dirty and no toilet paper in either stalls .

Date: 6 months ago

Review №72

Rating: 5

It was great. The host, Amy, was very helpful and kind

Date: 6 months ago

Review №73

Rating: 4

Date: 7 months ago

Review №74

Rating: 5

Great experience for all ages of kids.

Date: 7 months ago

Review №75

Rating: 5

Date: 7 months ago

Review №76

Rating: 1

Very rude staff regarding my sons food allergies. He has severe restrictions and cant eat anything they serve. I brought his approved sandwich in a zip lock bag to a birthday they were serving pizza at and they refused to let me accommodate my 7 year old son. So when everyone else is eating he has to either sit and watch them alone or go to the car to eat. It is completely unacceptable to ostracize my son for this. The reason the Manager stated was ,because we have a restaurant in house. And very rudely added that I could go somewhere else. I have never run into this before anywhere. Of course I wont pull my son out of this birthday party but I will never support this establishment again.

Date: 7 months ago

Review №77

Rating: 4

A super fun place for children and adults, there is space for you to sit while your child plays and you can continue supervising him. The price is affordable

Date: 7 months ago

Review №78

Rating: 5

Date: 7 months ago

Review №79

Rating: 5

Date: 7 months ago

Review №80

Rating: 3

Date: 7 months ago

Review №81

Rating: 5

We enjoyed a lot. Entry fee is reasonable. Our 17 months daughter was super excited and did lots of activities.

Date: 8 months ago

Review №82

Rating: 5

Date: 8 months ago

Review №83

Rating: 5

Date: 8 months ago

Review №84

Rating: 1

Date: 8 months ago

Review №85

Rating: 5

Cute and fun place for kiddos

Date: 8 months ago

Review №86

Rating: 1

I don t understand how a place that has a play spot specifically for babies and toddlers can have a no outside food policy is a 1 year old or a 6 month old supposed to be able to eat pepperoni pizza? A burger? Perhaps the choking hazard of popcorn? No outside water or milk allowed so they should have an icee right or maybe a milkshake what a joke Then on top of that even if we did want to order food here there s a 45 minute wait for anything you order at that point you might as well go to a real restaurant and get a actual good cooked meal in a shorter amount of time.

Date: 8 months ago

Review №87

Rating: 4

Bigger is not necessarily better, it turns out. The physical play area is very large, but pretty repetitive. Good for a large party, less good for keeping one kid interested for a couple of hours. Catch Air is smaller but has more variety in the play place, and the space theme is done very well there; it seems more fun, at least for our 7yo. Mt Playmore does have a small-medium arcade; the games are not as expensive as a full fledged arcade like Pinballz, a plus, but many of them are shooters or ticket prize games, so a little limited (and distracts from physical play and play with other kids). There is also a restaurant -- food prices seemed reasonable but icees were very expensive. Didnt get to try the restaurant because the kiddo wanted something else, but it looked promising. So overall its fine, and the admission price was reasonable, but its not amazing and the biggest playland is Texas tagline comes with a caveat.

Date: 8 months ago

Review №88

Rating: 5

Date: 8 months ago

Review №89

Rating: 4

The kids always have a blast and get all their wiggles out. They have a place for the little littles and if they are around 4 and older you can set them free. Everyone gets a scan so no one can leave w the wrong person. Snacks are standard fare, and today lilo and stitch were there from 2-4 for the kiddos to take pics with.

Date: 8 months ago

Review №90

Rating: 5

Great place. I took my 2yo and spent about 2h here. The climbing net is huge, and the toddler area is great for the little ones to be safely separated from the older kids. Got $5 free for the games, left with a bunch of toys from the machines. My toddler went home tired and happy. Totally worth it. Its a plus that they sell food (comfort food - pizza French fries sliders quesadillas). The family restrooms have changing tables and lower sinks and toilets for the little ones. There were some rooms for parties in the back.

Date: 8 months ago

Review №91

Rating: 1

Their customer service is seriously needing help. From management Deidre, down to the cook Michael. Our poor experience started when ordering food from them. We were in the works of ordering multiple of the samplers that are listed on their menu, but we were told they can t do it because they didn t have the mozzarella cheese sticks, so we asked if we could substitute for items they do have, but we re told no, and then we asked them if we could go ahead and order it paying the regular price, but not worry about the missing cheese sticks. Their cook said no that we would have to order everything they have separately, which we asked why, Michael told us because he didn t want to, that it is his decision. We asked for the manager, which he said that he was the manager, and then we said ok, so we could reach out to corporate to discuss, and he rolled his eyes and walked off. This is all while trying to hear him from a distance because he wouldn t come close, and he was told multiple times that we couldn t hear him, and he would only raise his voice, but not come close. There was one woman who helped us, with who we expressed our dissatisfaction, and expressed that we would not be ordering their food at that point because we wouldn t trust the quality. So, we went to order food from outside, and brought it back to eat it. We then were rudely addressed my the district operations manager Deidre, who was more concerned with us having food from outside than our very poor experience with her staff, and claimed that we were lying about the way her staff treated us. Knowing how the lack of care, concern, desire to communicate, and with the rude attitude projected from Michael we felt we could not trust the quality of the food potentially being made for us. So we let the woman who helped us know that at that point we wouldn t be ordering the food due to not trusting the food quality, and said that we would have really wanted to have food ordered with them and were prepared to. We had already paid and entrance fee, paid for socks, and paid for Icee s and sodas. We were treated so poorly, we would definitely like this to be addressed. We expressed that we had full intention of honoring their rule of no food from the outside had we not been treated so poorly from the cook staff, as well we had planned on spending a good chunk of money for their food. A very unfortunate experience. ** TO MT PLAYMOREs RESPONSE OF UTTER LIES: Your whole entire response is a complete and absolute lie. I never yelled at staff, I did not get out of control, nor did I slam the table... what a laughable untruth. Quite obnoxious really. If you did actually watch your videos you would know. With two other Moms there experiencing and witnessing with me the staffs, as well as managements, unprofessional manner of operating business, we have concluded that your operation is a depressing joke; truly not kid friendly. Everything I stated in my review is 100% true. Its appalling that Mt. Playmores management allows that type of treatment from their staff towards guests, and try to tell your guest they are lying. As well, management shows the employee staff that its ok to be unkind and disrespectful to guest by not holding them accountable for their actions claiming they are long time hard working employees. Ok, well the one time we experienced your kitchen staff, namely Michael, and your management, namely Deidre, it was horrible. Management wont even acknowledge their own unprofessionalism, or see why they are having to address certain issues that are being expressed by guests. We will never be going to this business for attempting to have a fun time for our children to be free and comfortably fed. The employees at this business need training, as well management needs SERIOUS training. From one manager to another.

Date: 8 months ago

Review №92

Rating: 1

No stars Michael in the kitchen chose not to make food for us. So we had to get food from outside the facility because we had not eaten. Deidre, the order of operations manager said that there are policies that we signed with no respect to what we had gone through. She did refund us but we did not get to enjoy our time here due to their Hostile attitudes

Date: 9 months ago

Review №93

Rating: 5

Date: 9 months ago

Review №94

Rating: 3

For parents: It has big lounge area for parents with lot of seating chairs. There are couple of massage chairs as well. For kids: one big kid play area. Everything else is kid game machines. Can spend an hour or two maximum. Note that this facility doesn t have trampolines. This facility has free admission with pogo pass. We visited on a Friday and the crowd is not bad. No outside food allowed.

Date: 9 months ago

Review №95

Rating: 5

Worth the price, my kids never get bored here.

Date: 9 months ago

Review №96

Rating: 1

I m coming from Florida to spend time with my family . I come to this place and wow kids are having a blast! We sit down to have a snack we brought from outside and the manager day time manager !thin white guy that probably has no children says you need to take that food and eat it outside we don t allow food in here from outside , ok fare enough , I didn t know , not from here. He could have been nicer and allowed the kids to finish , no he demanded us to make the kids stop eating and eat outside . I asked if they can finish it and we know for next time , I even offered to buy a pie of pizza and drinks for my family and said we were spending more money here to play. He didn t care and said we had to leave and eat outside. Mind you, I had a total of 5 kids eating already. He was rude and does it deserve to be a manager. A manager tries to manage things in a More appropriate way that can Accommodate the guest and the facility. You don t want to lose clients . Mind you, the facility is not even full. We had already spent more than 100.00. I found the man unethical , and not friendly at all. This place is definitely not a place for him to work for since he doesn t have compassion for children. I m a registered nurse from Florida and he definitely left me a bad taste for this place in Austin . Please don t bring food, he will kick you out even if your kids had already started eating and enjoying their meal. Best of luck !

Date: 9 months ago

Review №97

Rating: 5

We hadn t been here in a couple years and when we went today I was so impressed! Everything was super clean, the employees were friendly and helpful, and the pizza was really good! My kids had a great time and I really appreciate how you and your children s hands are stamped with a number when you come in and they check to see that the numbers match before you can leave. Most other places make me so nervous because anyone could just walk out with your child. Thank you for creating such a fun, safe place Mt. Playmore!

Date: 9 months ago

Review №98

Rating: 5

Went for a birthday party . My kid had a great time. Lot of things to keep kids entertained. Would definitely recommend

Date: 9 months ago

Review №99

Rating: 5

Mt. Playmore has an arcade with a big play area for kids. There are many obstacles and areas where kids can have fun. There is even an area for little kids. Almost every age can have fun here!

Date: 9 months ago

Review №100

Rating: 1

This place is a scam. They close the ticket redeem counter 30 minutes before arcade closes. Too bad had a fantastic time and had to piss us off by scaming us out of toy or candy.

Date: 9 months ago

Review №101

Rating: 1

Horrrible! Why charge an admission fee for a parent of a 1 year old? You lost my business!

Date: 9 months ago

Review №102

Rating: 5

Date: 9 months ago

Review №103

Rating: 5

Date: 10 months ago

Review №104

Rating: 5

Date: 10 months ago

Review №105

Rating: 5

Date: 10 months ago

Review №106

Rating: 4

AMAZING! my kids love it the prices could be a lot lower but my kids played for at least 3 hours before we had to go eat lunch the food was amazing there we were going to go to McDonalds but they insisted to get the pizza because apparently they had it at their friends birthday party and let me tell ya it was amazing like I said the prices could be a lot lower but the place itself is amazing definitely coming back! (The reason Im giving it 4 stars instead of 5 is just the price)

Date: 10 months ago

Review №107

Rating: 5

Weve visited this place a few times with our kiddos and have never had a bad experience here! We more recently had a joint birthday party for our kids here and the pricing was very reasonable and we had such a fun and memorable time! All the staff we encountered that day were wonderful and Yani was an exceptional party coordinator! She was very friendly and so helpful in helping me decorate the room and staying on time! I only wish we had the option to rent the room longer as an hour and a half goes by quickly especially if theres traffic backed up on I-35. But Id definitely recommend a visit here for some day fun and even for hosting a birthday party at!

Date: 10 months ago

Review №108

Rating: 5

Date: 10 months ago

Review №109

Rating: 5

Great place to bring the kids.

Date: 10 months ago

Review №110

Rating: 5

I havent been to a place like this before, until till today! If I were a child I would have had the time of my life, but I enjoyed the smiles on my childrens faces. I especially was impressed by the lounge area for the parents. All it needed was a free drink dispenser but altogether I recommend Mt. Playmore

Date: 10 months ago

Review №111

Rating: 5

Date: 10 months ago

Review №112

Rating: 5

Great place to let the kids play. Lots of space for them to explore and lots of games. Its great for moms with babies that they have a private room for breastfeeding. The area for young kids and crawlers is great. I especially liked the soft flooring.

Date: 10 months ago

Review №113

Rating: 4

A good experience. Kids definitely can have a lot of fun. The price is very fair. This place is especially suitable for parents to just let go of their kids, and enjoy a pleasant cellphone leisure time on the more than adequate number of comfortable sofas and chairs. The only downside is some arcade equipment needs better maintenance.

Date: 10 months ago

Review №114

Rating: 5

We love this place! Great events held regularly. Fun indoor playground, arcade area, kiddie area and great food.

Date: 10 months ago

Review №115

Rating: 5

This is an excellent place celebrate a young childs birthday. They offer a several package options. It is very entertaining for the kids such as video games and large motor activities to release energy. I would highly recommend this location.

Date: 10 months ago

Review №116

Rating: 5

Date: 11 months ago

Review №117

Rating: 5

So much fun. Jungle gym, games and food! Had a blast!

Date: 11 months ago

Review №118

Rating: 5

We went to Mt Playmore with our grandson and had the best time. Great value for such fantastic family fun. The playscape was hours of fun. We also played games with him in the arcade as well. He did not want to leave. The food was great and employees were so kind. Thank you Mt Playmore we will be back.

Date: 11 months ago

Review №119

Rating: 5

I love it, its an incredible place for the little ones. My 2-year-old baby loves it. He plays here forever. The staff is efficient and they have Spanish-speaking staff. The price seemed expensive to me, but the truth is, its super good because you can stay as long as you want. The games are super. economical and entertaining I will definitely return

Date: 11 months ago

Review №120

Rating: 1

My grandkids had a great time but the food guy came over and scared them with his aggressive voice as I wasn t aware of the no outside snack policy .could have told us in a gentle manner!!!

Date: 11 months ago

Review №121

Rating: 5

The manager was so sweet and compensated our family fairly when we had a poor time when we came back there were no problems more games were fixed food was on time, and the children had a blast we will keep coming!!

Date: 11 months ago

Review №122

Rating: 1

DO NOT HAVE YOUR PARTY HERE So where do I begin there are so many things about this place I disliked and could not believe. Everything was so rushed! First of all it was so HOT IN HERE and I don t buy the story of how it s because there are too many people here. Which is the story I was given by MT Playmore . Also I paid for the highest package which included 10 adult meals so why was there NO ADULT CUPS ???? This was so ridiculous the ice cream was melted the cake was melted and I didn t even know cake could melt! I told them to put it in the refrigerator when I got there and they did not or if they did it was broken because everything was melted. Then I ordered a salad and it took 36 minutes to get it. I will never book here again it s okay if you are just taking just your kids but NEVER HAVE A PART HERE!

Date: a year ago

Review №123

Rating: 5

This place is awesome! To indoor playscape with parental seating right in the middle so you can quickly and easily locate your kid anywhere in the play area. They also stamp UV stamps on both You and your kids, so nobody can leave without being validated that those kids belong to you. Big birthday party rooms and lots of arcade games. A full kitchen with good food and reasonable prices. And a completely separated play area for little ones under two.

Date: a year ago

Review №124

Rating: 3

had my son s birthday party here and it was pretty good, the only reason i give it 3 stars is because of the party staff (coordinators). They weren t the friendliest, didn t smile. It s kinda something you expect to have when dealing with kids parties, but they seemed annoyed to be there. I guess that s most young workers now. But overall, it was fun.

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 5

Love this place, great for kids

Date: a year ago

Review №127

Rating: 5

Big. A bunch of different things for kids to do. Nice staff. Clean.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Its an amazing place to let the kids be kids. They also understand the parents. The lounge area is just comfy enough.

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 4

Everything is fine, the place is fun, its good, the food is very good, just need to have a little more cleaning. But its good !

Date: a year ago

Review №132

Rating: 1

So this place only has pizza and icees and won t allow you to bring in any outside food, including water?! I will go to indigo play going forward. Do not come here not family friendly with cost.

Date: a year ago

Review №133

Rating: 5

If you have kids, take them here. You ll be able to chill while they run around. Get the game card that s unlimited for the hour. Thank me later

Date: a year ago

Review №134

Rating: 5

We had our kids Birthday party there and it was great. Lots of added stuff like beers for the parents, game card with 2000 tickets loaded on For birthday girl.

Date: a year ago

Review №135

Rating: 4

This place is AMAZING!! So much more cost effective than indigo play, similar concept, but much more to offer babies, kids and toddlers!! I was so impressed. It was astonishingly clean and there was no crowd on a summer weekday. The food is priced well and tasty, there is so much for littles to do. We spent two hours there before I even realized how much time had gone by. I cannot go on enough about how entertaining the toddler area was for our little boy (19 mo) The reason I am not giving five stars is the nursing room is totally not as private as it should be. There was a dad standing outside the door and I could see him VERY easily which means he could see me. And he kept lingering around the room which I found disturbing. I will be back, but it bums me out that I will either have to not use that room or just make sure its a day where I can bring someone to block me. PLEASE get an opaque cover for this room. I am kind of shocked that its so easy to see into.

Date: a year ago

Review №136

Rating: 5

Good place for 3 years toddler to run around.

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Kids liked the place.. arcade games could ve been more in number but overall good place

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

I love this place!! Great good, very fair prices for admission and food, they have adult beverages so nice I d recommend the frozen Bellini!! So good. My only suggestion would be for the staff to be a little bit more chipper. All is well. Nice place to let the kids run wild out of the heat. Big kid friendly.

Date: a year ago

Review №141

Rating: 4

Date: a year ago

Review №142

Rating: 1

Went here everyday for the pass few days to take my toddler out to play.Everyday I went I saw older kids playing with there siblings in toddler area.There is even a sign saying the sibling can go in and just cant get on equipment. My ten year goes in and plays with his brother and and playing blocks with him and told if other people come in her has to get out.I said there is a. Sign he can be in there as long as hes not on equipment and they said he has to stand in corner.The young kid that approached me was not rude but didnt see a issue with my son playing blocks with his brother.He was a bit energetic and animated not a threat to no other kids..and not on any equipment ....disappointing because I see other kids playing with there siblings ...will no longer be going

Date: a year ago

Review №143

Rating: 3

It is very annoying having to fill out that waiver thing before you can go in. VERY time consuming cuz Im surely not goin to trust you saving it to your system bc if this is the best you can come up with, than you dont very good ppl running your system. Plus why would you need my personal info & what do you do with it afterward. I dont have to give out any of that info goin to a public pool, Gattiland, Chuckee Cheese or any outdoor amusement park. Why this place???? If you must have this info surely theres an easier way to do it. Wont be goin to this place anytime soon just because of this mess.

Date: a year ago

Review №144

Rating: 4

Its a good place for kids under age 10 Yrs

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

My kids love this place. My only complaint is in the baby/toddler area. The blue slide is too steep and too high off the ground. It is not a good intro slide at all. It is often unused because kids would fly down so fast that the back of their heads hit the foot of the slide when they land on their bottoms.

Date: a year ago

Review №149

Rating: 5

Very good for the family

Date: a year ago

Review №150

Rating: 5

Was happy with the facility. It looked clean and orderly.

Date: a year ago

Review №151

Rating: 4

Large indoor play area with a climbing play scape, video games, toddler area, and food

Date: a year ago

Review №152

Rating: 1

I have read the responses to bad reviews and i can see why your employees are getting called out for being rude. You get defensive when there is no way you could have been present for every event. Last time we went it was filthy and at least two of your people were rude. You have no right to tell people that they didnt experience what they obviously did. Defending your employees over customers with valid complaints. Great business model. Top notch customer service. I am not going to bother going into detail about my personal experiences...because you will just tell me it didnt happen with contempt and disrespect. So what would be the point?

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

We just had my daughters 7th birthday party there today and everything went so smooth! Everyone had a blast and our party host Natalie was the best! She gave us everything we needed and made sure everything was going smooth. She was super polite and great with the kids. I cant wait to plan my daughters next birthday there next year. The kids had so much fun.

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Just wanted to let you know I came in on a busy Saturday with my seven-year-old son and six-year-old nephew and Natalie was awesome. Very sweet and helpful

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 4

GREAT PLACE TO WEAR OUT YOUR KID! Good staff decent food.. I ENJOY GOING THERE. MY KID HAS FUN AND THEN TAKES A NAP RARE!... IF YOU GO KEEP IN MIND OTHER PEOPLE WILL BE THERE! Thank you Mt. Playmore for a SAFE & FUN SPOT!

Date: a year ago

Review №160

Rating: 4

Funnn

Date: a year ago

Review №161

Rating: 5

Excellent place for both kids and parents! They have a smaller play area for toddlers and a larger playscape for the bigger kids. Excellent price point that wont break the bank. Menu items are geared for both kids and adults! Great time with the family

Date: a year ago

Review №162

Rating: 2

I warn other parents that there is no warning signs on the slide for kids to know that they shouldnt be climbing on the slides. This causes kids to slide into other kids that are climbing on the slides which causes injuries.

Date: a year ago

Review №163

Rating: 5

Ive brought my kids here for several years and Im happy to report that this place continues to make changes for the better. For starters, while the parking lot seem to really full, I was pleasantly surprised to see that it did not seem crowded inside. Dont get me wrong, there were plenty of people there, but it just didnt feel like there were. In the seven or eight years weve been visiting, they managed to keep the playscape and really great shape. Over the years, theyve improved all areas of the facility: seating area at the center of the playscape, the entire dining area is completely different than it was when they opened, and the arcade has even improved. Theres no holes in nets or any of the padding on the playscape. Everything seems really secure and the facility cleanliness is maintained very well. The random moment of dry ice bubbles (pictured) was especially fun. My kids had never seen it before and they were super excited about it! I was pleased to see that they added a couple food items for dietary restrictions; mainly gluten-free and dairy-free options for the pizzas. I was glad to see that they also offer things like fruit cups. Its not much but its a start and for a place like this, Its more than Ive seen at other places that I take my children. The arcade was a good place to wind down after everything, and The cotton candy machine was a huge hit! I made it a point to use it when it was time to leave because it helped motivate the kids. Overall, still a great place to visit, especially on a hot summer day.

Date: a year ago

Review №164

Rating: 5

MUST VISIT FAMILY SPACE. Totally loved this place. It was our first time we visited Mt Playmore for a birthday party. I wouldn t say this is just a kids play space, as an adult we too enjoyed all the games and won so many tickets. They have a very big play space and separated each sections starting from Toddlers to Teens(adults turn to teens seeing the place ) They have a good collection of the gifts for the tickets too . Plenty of Parking Space is available.

Date: a year ago

Review №165

Rating: 2

We got there around 6:15 pm thinking the place closed at 8. The guy at the front asked if this was our first time there, and we told him yes. He told us to sign a waiver and to come back to him to pay. By the time we paid it was already 6:30. Never once did he mention that they closed at 7, and I didnt see the hours on the door. So my son started playing, and I took my youngest to the toddler area to play. Then my husband came to me to tell me that they were closing. So we paid 54 dollars for a half hour of play. Not to mention that the toddler area should be monitored better. There were kids there who were not being supervised by their parents and kids that were too old to be in there. Other than that, its an okay place, but I wouldnt go back there.

Date: a year ago

Review №166

Rating: 4

We do like this place. Laid back atmosphere and chiveTV for grown ups. The cafe is updated and the restrooms feature family rooms too!

Date: a year ago

Review №167

Rating: 1

Their waiver sign-up/ registration is complicated, & no one bothered to ask me if I needed help.

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 5

Very fun! They have a cute infant only room and management was good about monitoring that no bigger kids snuck in.

Date: a year ago

Review №170

Rating: 4

The cashiers attention was a little bad, we told her it was the first time we visited this place and we didnt know the procedure and she just told us to ask someone else, seeing other parents we knew what the process was like, the place is fun to The children, they liked it a lot.

Date: a year ago

Review №171

Rating: 5

Absolutely great place to keep the kiddos from being bored for about 5 hours or more...

Date: a year ago

Review №172

Rating: 4

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 4

Fun for the kids, moms hang out and catch up. It is chaotic but fun!

Date: a year ago

Review №175

Rating: 3

It big, it s fun for the kids and they have a food place that serves pizza , ice cream and other stuff but I personally think it s crazy of MT Playmore to charge the parents $1.99 per parent if we are the ones bringing the kids and giving them business. And yet they still want to charge us like if we are the ones playing. Don t forget MT PLAYMORE if it wasn t for us the parents you wouldn t have any business.

Date: a year ago

Review №176

Rating: 4

Date: a year ago

Review №177

Rating: 1

We thought this would be a good idea for the grandbabies but the clientele in this place are horrible. Its a free for all. There is no one to monitor the rides that cost money and adults and children alike cut in front of us and the kids. The playscape was fun fur the kids. I do not and never will recommend this place even though its cheap. Ill spend more money and go somewhere where the kids can enjoy themselves and not have their rides stolen from them.

Date: a year ago

Review №178

Rating: 1

Very underwhelming. I will not be going there again. For the price of admission, there is only one thing to do. Everything else you have to pay more for. Even though they said on the website that food is only allowed in the area with the tables, I didn t realize this only meant their food. I brought snacks for my daughter, only to be told I couldn t bring them in. So we had to leave early so she could eat. But all in all, we didn t miss much. Last of all, we were repeatedly asked to show our stamps as though we were trying to get in for free and not pay. I m not used to being treated like a criminal. I m not sure if this was racism since I was with someone of color or not. All in all, a bad experience and will not be returning.

Date: a year ago

Review №179

Rating: 1

Poor service and no maintenance

Date: a year ago

Review №180

Rating: 1

It wasn t right up to the mark..the staff is pretty slow in processing and maintenance was so poor my daughter had a narrow escape from an accident one of their game arcade fall forward on ground..we were surprised and thank God that bobody got hurt such a big disappointment

Date: a year ago

Review №181

Rating: 5

When my sons soccer ball was stolen Heather and Ronisha made his day brighter. All praise goes to the most high Yah. May they be rewarded for their kindness. A great place for kids to run around and release energy.

Date: a year ago

Review №182

Rating: 5

My 3 and 4 year old had so much fun today, and I might add that me and my wife also had fun! This place has so much stuff for my kids to enjoy that it made 3hrs feel like 3min, we all wanted to stay when it was time to go. I hope to return the next opportunity we have.

Date: a year ago

Review №183

Rating: 1

We attended a birthday party here recently, some of my thoughts. Birthday rooms are the size of toilet stalls Whole place stinks. Disorganized is an understatement in how things are run. Older staff members appear to hate their lives. Equipment looks generally rundown and in need of replacement. No external food, food here tastes like hot garbage. Parents come here, unleash their children then ignore them by falling into their phones - the scene is depressing. Won t be coming back, much better cleaner options available. Edit to add, thin guy with glasses who roams the area and is a supposed manager should probably take some yoga and etiquette classes. The way he speaks to people you d think he was running a prison yard.

Date: a year ago

Review №184

Rating: 3

Date: a year ago

Review №185

Rating: 3

Date: a year ago

Review №186

Rating: 1

Good place for children, where I dont agree is that they charge for babies 6 months and older, when a baby of that age. I dont know how to have fun like a child of a year and a half or older. They will be paid from 18 months onwards.

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 4

Name tags would be helpful for staff. The girl that checked us in was awesome, friendly and fast. The guy who I believe was a manager was rude when we asked a question about food. The place is clean and well kept. We watched them fix things as we were there.

Date: a year ago

Review №190

Rating: 1

Came in here a few weeks back and had a HORRIBLE experience with the GHASYLY woman at the front counter! We planned to spend A LOT of money here and the rude woman at the front counter had the audacity to BERATE my CHILDREN for PLAYING in the lobby! I was horrified and in shock that she would be so abusive toward my Autistic children for simply being happy joyful kids! Clearly she should be cleaning hotel rooms and not interacting with the public in any fashion. My Husband and myself were utterly disgusted with the extremely aggressive and rude behavior of this short (I think korean based on her hatred toward us) hostess of your establishment and will not return unless she is re-trained.

Date: a year ago

Review №191

Rating: 5

My kids had so much fun. I loved this place

Date: a year ago

Review №192

Rating: 3

Kids had fun. We attended a birthday party and everything was too quick to enjoy.

Date: a year ago

Review №193

Rating: 1

It s very overpriced.

Date: a year ago

Review №194

Rating: 5

Best place to Relax and let your kids run wild!

Date: a year ago

Review №195

Rating: 5

Took a 10 yo, a 6 yo and a 3 yo. We were there for 3 hours. We had a blast not only on the playscape but We chose to use our arcade money on the roller coaster simulators and the actual simulator and a few little odd and end games. We bought ice cream on the way out. It was well worth the trip. They scanned each child and me to make sure we matched on our way out so thats really cool. The only downside is that someone stole my magnet off the side of my car in the parking lot. I guess Not today Satan was appealing to a thief.

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 3

My 2.5yr old has SO much fun here, however, the three times we have been here, we have gotten sick within 2-3 days later. Most of the climbing equipment stinks and looks dirty and twice we have gone down one of the big slides, only to slide right into a pile of pee. Not great experiences and we will not be going back anytime soon. Food is decent but very overpriced (to be expected in a kid centered/arcade environment).

Date: a year ago

Review №198

Rating: 5

Lots of fun! Brought kiddo in the firetruck and party continued once inside.

Date: a year ago

Review №199

Rating: 1

Its a good place, but got 2 tires slashed today in the parking lot. Please be aware of your surroundings while you are in there.

Date: a year ago

Review №200

Rating: 1

I had my kids party there the party room wasn t clean and the host (Toni)wasn t a good host and I told her the room wasn t clean she got a attitude then she only checked on us in the room one time and I ask for a refund and the owner didn t call me back I had to end up calling her back and she only offer me 50 back after I paid 300 for the party and the owner said she have video and I ask to come see the video cause she said the host came back in the room 5 times and even my family n friends said she only came in the room once and she refused to show me the video

Date: a year ago