Four Points by Sheraton Dallas Arlington Entertainment District

Review №1

Rating: 2

The staff at this hotel was very rude. We weeee lied to about housekeeping and towels and we had to take our own trash out. Horrible experience

Date: 5 days ago

Review №2

Rating: 1

Terrible service here, the rooms had dirty sheets and they dont assist or care when this mentioned

Date: 5 days ago

Review №3

Rating: 1

During my stay at the hotel for a conference, I encountered severe dissatisfaction due to the poor customer service, presence of roaches in the room, significant noise disruptions, and the refusal of the hotel staff to clean my room, because it had only been cleaned two days prior. When concerns were brought to management it was dismissive with lack of empathy or assistance.

Date: 6 days ago

Review №4

Rating: 1

I recently stayed here for a conference and had so many issues. I was unable to change to another hotel due to all hotels being sold out due to the conference I was attending. I informed the front desk each day of my concerns and nothing was ever addressed. The pull out sofa was filled with crumbs from previous stays. There were 2 large bugs on 2 different days (pretty sure a roach) that I had asked front desk to come kill and they never did. The sheets were stained and we had to request new ones on day one. Housekeeping only cleans the room every 3 days even if you ask them daily. The hotel smelled like marijuana and some other stench. Please do not stay here. The hallways also had dead huge bugs laying around. This hotel is unkempt and I have never stayed in a hotel that lacked cleanliness, empathy and customer service as much this one.

Date: 6 days ago

Review №5

Rating: 1

I recently stayed at the Four Points by Sheraton during the Women Evolve conference, and unfortunately, my experience was horrible. The room had a cockroach, and when I reported this to the staff, they showed lack of care or urgency. Additionally, there was no housekeeping service, and getting fresh towels was nearly impossible due to their explanation of having a shortage of staff. After checking out, I was contacted by the general manager, Courtney League, who offered a mere 20% discount for one night. Her response felt cold and lacked empathy for the inconvenience we experienced. Overall, my stay did not meet the standards I expect from a reputable hotel, and I hope management takes these issues seriously to improve future guest experiences.

Date: 6 days ago

Review №6

Rating: 4

Viktoria at the bar was awesome! Rooms: Rooms are average. No complaints. Rooms : 3/5 |

Date: a week ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 5

Victoria is awesome I would rather hang out at the hotel bar with Victoria then going out Rooms

Date: 2 weeks ago

Review №9

Rating: 5

Beautiful service from the time I walked thru the door , room clean , atmosphere peaceful, and high light of the night would be Victoria service at the bar , out standing

Date: 2 weeks ago

Review №10

Rating: 5

Stayed here for a concert that was down the road at Globe Life. From start to finish my stay here was great! We were greeted at the front desk by Linda who was friendly, warm and helpful. Our rooms were ready and very clean. Once we dropped off our bags in the room we headed to the bar for a quick drink and our bartender, Viktoria was funny, friendly and super fast! Great stay and I would definitely stay here again...

Date: 2 weeks ago

Review №11

Rating: 4

Date: 2 weeks ago

Review №12

Rating: 4

The rooms are just ok. About normal for most Four Points I stayed at. I guess you get what you pay for. However, the service at the bar is excellent. Victoria just started at the bar/restaurant a few weeks ago and she is talented, kind, and hospitable. She serves great drinks and engages in great conversation. She never forgets a name and always has a wonderful smile. Thanks for such great service!

Date: 2 weeks ago

Review №13

Rating: 1

We had a really bad experience here. We had to switch to 4 different rooms. The first two rooms had stains all on the sides of the bed. When we told the front desk they told us we could pick up the sheets from the front desk and change them ourselves. They stayed behind the computer and did not seem phased that we were having all of this trouble. The 3rd hotel room we were in stunk and I told the front desk that and she handed me febreeze We leave our stuff in that room, go to the rangers game and come back and the people room next to us were definitely smoking weed and it was seeping into our room so we had to switch again. Again completely unphased. Also I forgot to mention the roach that was laying dead in the hallway.

Date: 2 weeks ago

Review №14

Rating: 5

Clean bar, nice place. Wonderful staff at the hotel. Excellent service from Viktoria at the bar! Go see her! Rooms : 5/5

Date: 2 weeks ago

Review №15

Rating: 5

We came to the hotel bar after the baseball game. Viktoria was our bartender. She was very pleasant and a pleasure to meet. She made our experience worth the stay.

Date: 2 weeks ago

Review №16

Rating: 5

Excellent establishment. Viktoria was excellent and wonderful to deal with. Would definitely come back.

Date: 2 weeks ago

Review №17

Rating: 4

Overall it s a pretty good place to stay. Price was reasonable, not the best, but the hotel was nice. The staff was friendly and the rooms were kept clean. Only complaints I have was no continental breakfast. They had breakfast, but it s a full payment one that is not included in the room. There is also no vending machines, just a snack area by the front counter. Prices high there at 4 dollars for a small candy bar for example. Restaurant suppose to be open every night as well but wasn t one of the nights. Nearby activities: Texas Rangers stadium near by

Date: 2 weeks ago

Review №18

Rating: 4

Date: 3 weeks ago

Review №19

Rating: 5

Great service. Shout outs to Lexi, Kylie, Yadi, Allysia for making my stay so pleasant. Love this hotel! Rooms: Clean room. All the lights worked. Quiet enough to complete some work and rest.

Date: 4 weeks ago

Review №20

Rating: 5

Normally I like to stay at the Sheraton or Crowne Plaza when in Arlington but for the price point I decided to give it a shot. I must say Im glad I did. Front desk was so welcoming and the amenities are great. Smart tvs a plus I was able to watch netflix. Ill also add I lost my Amex in the elevator and before I knew it Ms. Rocha turned it in within 30 minutes (cleaning service). I left a little gift for her for the honesty. Thank-you everyone, Ill see yall again next month!

Date: a month ago

Review №21

Rating: 5

Four Point Management & Staff Thank you! Our stay was on Point g The managers Courtney & Alexia pleasantly professional, your greeted by name & they accommodated our needs & staff @front desk Kylie, Alicia, Omar, Linda does great checking in & out, All friendly/good workers Hotel rooms/bed was C omfy & C zzz Room w/Keurig coffee/pod Yasss Yummy Maria/Supervisor Cleaning kept room clean with essentials provided. Great job All PKS FAMILY Add photos

Date: a month ago

Review №22

Rating: 5

Wonderful staff at this hotel. Best customer service that weve had in many years.

Date: a month ago

Review №23

Rating: 5

My favorite place to stay in the area. I didnt get the bartenders name all i know is she was from Cali and was great at her job

Date: a month ago

Review №24

Rating: 5

Lexi is the best! Thank you for your outstanding help. Rooms

Date: a month ago

Review №25

Rating: 3

Decent for location to AT&T but we had to wait in the lobby an hour after check in time to actually check in. May have been short staffed for room cleaning, not sure.

Date: a month ago

Review №26

Rating: 1

We booked a room from the 7th of August to the 13th of August and they asked us to vacate on the 10th because my son wet the bed after we ve already paid $XXX for the week and wouldn t give us a refund on the day s that we weren t able to stay! I understand them keeping the deposit, but for the days we paid in advance should be returned to my account! Total rip off! When I asked why I couldn t get my refund the lady at the counter told me I had to reach out to my third party! I filed a complaint to headquarters and now it s under investigation! I honestly feel that, that was no reason to tell us to leave! Just simply change the SHEETS!! So today I see that my account had been changed ANOTHER $XXX and it s the 13th of August! At this point they re trying to steal from me and I left in peace! I m going to file a lawsuit at this point, because what was the reason for them to try and charge my card for an additional $XXX when I m still waiting for my refund!!!

Date: a month ago

Review №27

Rating: 4

Overall the state was great the hallway carpet needed to be cleaned it was stained I think in the Frigidaire room needed to be defrosted and the only bad part was the internet on the TV did not work

Date: a month ago

Review №28

Rating: 5

Tyler and Sam at the bar brought great energy, conversation, and service! 10/10

Date: a month ago

Review №29

Rating: 5

Happy visiting Arligton Tx

Date: a month ago

Review №30

Rating: 5

Date: 2 months ago

Review №31

Rating: 5

I have mixed feelings about this place. The hotel lobby and property are very well maintained. Once you begin looking for your room and go through the hallways it s so dirty (the hallway rugs are stained and walls are just nasty) when my husband and I saw that we were a little concerned we were arriving into a dump. Once we arrived in our bedroom it was surprisingly clean. It definitely

Date: 2 months ago

Review №32

Rating: 5

Great customer service from the min we walked in and very time id walk in and out I d get greeted with a smile. Didn t use the pool but it looked clean as well. Very close and convenient to the stadiums. And smells good from the minute we walked in.

Date: 2 months ago

Review №33

Rating: 1

Date: 2 months ago

Review №34

Rating: 5

Clean and affordable! Thank you.

Date: 2 months ago

Review №35

Rating: 5

I really liked the hotel at the price point of $84 that I paid total. The staff was very nice and the hotel itself is clean and large. It has the BEST gym Ive been to in a hotel. Everything works, 3 treadmills, 2 ellipticals, a stationary bike and nice weights. I dont know if this would be as great at the $300 price point for the next night but I very much enjoyed my stay Nearby activities: 6 flaga

Date: 2 months ago

Review №36

Rating: 4

Excellent hotel, great location, friendly front desk staff. The rest of the staff needs to be reminded when asking for services.

Date: 2 months ago

Review №37

Rating: 5

get the free shuttle to the baseball game

Date: 2 months ago

Review №38

Rating: 5

Date: 2 months ago

Review №39

Rating: 2

Spent an hour with the Internet people to get the hotel tv to work. Still didnt fix it.

Date: 2 months ago

Review №40

Rating: 1

Date: 2 months ago

Review №41

Rating: 4

Alexia at the front desk was most helpful and friendly. I have stayed at this hotel 4 times and appreciate its close location to Six Flags, its cleanliness, and its comfort.

Date: 3 months ago

Review №42

Rating: 5

Alexia was amazing, as well as the other staff!!! Very clean and comfortable room Rooms: I love the room aesthetics

Date: 3 months ago

Review №43

Rating: 5

Came here in October 2023 service was horrible. Hours of operation were not correct place was dirty. Service was awful. Came July 2024 Caelynn What is the new Bartender she is amazing! She Was able to make her own coconut rum version that tasted just like coconut rum! Bar was clean And inviting! Five stars for this bartender. True mixologist!!!!

Date: 3 months ago

Review №44

Rating: 1

Needed to cancel a trip. Booked thru a 3rd party. The 3rd party sent multiple emails to the hotel Manger, Courtney League. She never responded. Called the property. Cannot get ahold of her so she will just reply to the emails from the 3rd party. Please read all reviews on this hotel. And do not use 3rd party to book your hotels. Marriott Corporate cannot do anything to help. I will never stay at a Marriott property again. The frustration and stress of losing money but I will not risk staying at a place that is unclean and not kept well.

Date: 3 months ago

Review №45

Rating: 5

Caelynn is the bartender. She has a great customer service attitude.

Date: 3 months ago

Review №46

Rating: 5

Really nice

Date: 3 months ago

Review №47

Rating: 2

This is a terrible hotel. The wifi wasn t working for 3 days of my stay and the customer service was terrible. I recommend staying at the Fairfield Inn down the street.

Date: 3 months ago

Review №48

Rating: 5

Date: 3 months ago

Review №49

Rating: 1

On our first night here when opened the pull out couch it was filled with trash and hair balls and just dirty. When letting the front desk know they advised they will be providing 25 percent off which was never credited. When I called to have this applied the GM told me there was nothing that could be done. Once I said I will leave it on the reviews she hung up on me. Stay away from this place. To the response Hello, We are sorry to here about the condition of your sofa bed when you arrived to your room, that is certainly not the experience we want our guests to have. Im glad our housekeeping team was here to clean and rectify the issue quickly. We certainly provided the 25% discount you were offered, we just were not able to offer more when you reached out today. Courtney League General Manager I got 20 dollars off and can you please advise why I was hung up on? This you did not speak on

Date: 3 months ago

Review №50

Rating: 2

I recently stayed at this hotel and found it to be a mixed experience. While the service was satisfactory and the staff were polite, the overall condition of the rooms left much to be desired. The furnishings and decor seemed outdated, and the cleanliness did not meet the expected standards. Its clear that the hotel has seen better days and could benefit from some updates and improvements to enhance guest comfort.

Date: 3 months ago

Review №51

Rating: 4

No WiFi, but they claim there is WiFi. The front desk says they have a WiFi named marriott_guest, but none of our 4 devices found it.

Date: 3 months ago

Review №52

Rating: 5

Hello on June 13th I was in the Lobby waiting on a rm; When a guest walked in and VERY rudely & angrily approached the front desk representative named Alyssa; and I just wanted to let someone know how professional she handled the situation, the way that guest treated her was TOTALLY uncaused for; and she was NOT the one he had the mishap with; This is lengthy but again someone needs to know how PROFESSIONAL she was; we need more employees like her! Thank you Barbara

Date: 3 months ago

Review №53

Rating: 1

this review will be up soon.

Date: 3 months ago

Review №54

Rating: 5

Great hotel Clean rooms with big beds Good value for money Rooms : 5/5

Date: 3 months ago

Review №55

Rating: 5

Clean room, nice aesthetic, great service. Location was perfect for the occasion and area.

Date: 4 months ago

Review №56

Rating: 5

Date: 4 months ago

Review №57

Rating: 3

Date: 4 months ago

Review №58

Rating: 5

The front desk service was fantastic! I stayed here with my friends over graduation and the staff were so friendly and helpful. The rooms were so nice! The only mild issue was the breakfast server in the cafe was a little standoffish in comparison to the other staff. That being said the breakfast is not complimentary here! You do have to pay for breakfast in the onsite cafe if you want it.

Date: 4 months ago

Review №59

Rating: 5

Date: 4 months ago

Review №60

Rating: 4

Date: 4 months ago

Review №61

Rating: 5

Date: 5 months ago

Review №62

Rating: 5

Great service, great room, great experience!

Date: 5 months ago

Review №63

Rating: 5

Date: 5 months ago

Review №64

Rating: 1

First is the location to the stadiums is probably only thing this hotel has going. At check in They canceled my room with any notice and then charged me 40.00 more bc I still needed a room. Front desk staff needs to be retrained on how to talk to adults, children, and just people in general. Rooms had no towels, no coffee maker, pool is closed and you will have to pay for breakfast. A Penny pitching hotel. As a Veteran I would stay away. Find somewhere else that wants to take care of their guests not put them down or ridicule them in front of others. Called the front desk and I was called a liar about a reservation problem. Which I have never had a problem before ever with bonvoy and Marriott. Just this hotel. Rooms are dark and smell was just the cherry on top for a horrible experience.

Date: 5 months ago

Review №65

Rating: 5

Lexi at the front desk was very helpful checking us in. Our stay was great! The location is great!

Date: 5 months ago

Review №66

Rating: 5

Ive been a Marriott guy for almost 25 years, and this is the first review Ive ever left. The staff, especially housekeeping, at this hotel has restored my faith in humanity. I mistakenly left a decent amount of cash in my room when I checked out this week. I didnt discover it until after I flew back home. Two days after, I called the hotel on a long shot, and whoever cleaned my room had turned it in to management. Its being sent via FedEx. All over and above, as far as Im concerned. My loyalty has been returned tenfold. Thank you, thank you!!!

Date: 5 months ago

Review №67

Rating: 4

Date: 6 months ago

Review №68

Rating: 1

Very nice and all, but there are a lot of cockroaches

Date: 6 months ago

Review №69

Rating: 5

I was part of The Leaders Institute group which stayed here for a couple nights during our corporate retreat and found the rooms, service, and overall experience to be excellent. Big thanks to Rachel for being so professional and accommodating during the whole process of organizing our room block!

Date: 6 months ago

Review №70

Rating: 4

For the price, this place is pretty good. Especially if you are going to six flags. I wish the bar was fully stocked though. Would be a better situation if so.

Date: 6 months ago

Review №71

Rating: 5

Great experience! Stayed here for team conference with The Leader s Institute.

Date: 6 months ago

Review №72

Rating: 1

This place is disgusting and gross. Hotel Manager is very unprofessional and lied about the charges to my room.

Date: 7 months ago

Review №73

Rating: 1

We slept horribly, the beds squeaked anytime you tossed or turned and you could also feel the springs in the mattress. We were given a complimentary upgrade to a suite due to the hotel losing our reservation. This was hardly a suite. We could tell they had recently painted because thats all we could smell. A guest got stuck in the elevator resulting in the fire and rescue team to show up. According to staff, this happens quite frequently. Needless to say, we will not stay again.

Date: 7 months ago

Review №74

Rating: 5

Sabrina was a great server. She attended every question i needed answered.The food was great for a small buffet. Martha the cook did a great job. My stay here was excellent!!! I will return to this amazing hotel. Not to mention the beds are amazing. Housekeepers do a great job with service and keeping up with the room. Again I will be staying here once more.

Date: 7 months ago

Review №75

Rating: 5

Sweet fun enjoying place

Date: 7 months ago

Review №76

Rating: 5

Excellent breakfast and service. A great start to my day Rooms: Rooms are clean and nice. Rooms : 4/5 |

Date: 7 months ago

Review №77

Rating: 3

The location is good. Staff was friendly. The room had issues. The glass in the window was very dirty. The black out window shade did not extend all the way down. The bathroom was spartan. There was no good place to place hand towels and bath towels except under the conditions of a less than idea location under the sink. If you should drop something beside the sink, you would have a difficult, if not impossible, effort to retrieve it because of how the sink stand is made. Requested the check-in staff member to witness the room immediately after opening the room door the first time. Despite the room clearly marked as non-smoking, there was clearly the smell of smoke in the room. Rooms: The rooms need to be cleaner, and the bathroom has design issues. Nearby activities: Very close to Six Flags over Texas.

Date: 8 months ago

Review №78

Rating: 5

Good experience no issues.

Date: 8 months ago

Review №79

Rating: 5

Great location and service

Date: 8 months ago

Review №80

Rating: 4

Clean rooms and good location. Great service in restaurant. Rooms: Updated and clean Rooms : 4/5 |

Date: 8 months ago

Review №81

Rating: 5

Great location, friendly staff. Alyssa at the front desk was very nice and knowledgeable about the area.

Date: 8 months ago

Review №82

Rating: 1

Dont stay here. Save yourself the bad experience- poor customer service and not clean.

Date: 8 months ago

Review №83

Rating: 1

We waited at least 25 minutes to get checked in while two others were in front of us, and watched the amenities be told to them, but not to us black people. Alysia can wipe that smirk off her face looking unprofessional with that bull nose ring in, and better learn to watch her tone with people. We stayed one night, and had the other nights we booked cancelled. They have roaches like the other reviews warn of.

Date: 8 months ago

Review №84

Rating: 1

Nasty rooms that have roaches and smells like an old motel. Nonchalant racist staff including the manager, Courtney. This should be a crime and prank that this is a part of the Sheraton brand. Low class highly unprofessional. Go anywhere, but here. We checked in under my wife.

Date: 8 months ago

Review №85

Rating: 1

This is the worst Sheraton ever unaccommodating after a 9 hours drive and prepaid. ** ALYSIA and **KYLE are EXTREMELY RUDE AND DISRESPECTFUL. **COURTNEY the manager is a LIAR and RUDE as well and LIED saying that I cursed at the workers A FLAT OUT LIE AND SHE WONT SHOW ANYONE THE FOOTAGE OF HER LIE LIKE I SAID BEFORE DONT Respond TO ME BEFORE I PUT UP THE PROOF FROM CORPORATE YOU DISRESPECTFUL RACIST HATEFUL LYING ACE PEOPLE. P.S. they will not show you any videos even if your car is broken into. no, our car was NOT broken into another guest CAR was back on November 15, 2023, and you all refused to show that guests the surveillance camera footage. THE FRONT ELEVATOR WAS OUT THEN AND STILL NOT WORKING AS OF JANUARY 2, 2024. However, Kyle is on camera cursing when I walked out throwing up his hands by the bar yelling about us to two white customers being racist like you Courtney. Dont respond to this because **Corporate is handling the situation. I am a Sheraton member, but we had booked by third party this time because its not worth full price. We arrived around 8PM on 1/2/2024. The hotel barely had guests. I first asked politely did the odd or even numbers which one faces the parking lot to see our vehicle. Alysia goes odd. She precedes to give us a room on the second floor that was in the middle of the building, but you had to walk a long way to the second set of elevators since the front elevator by the entrance is not working. Keep in mind we stayed here November 2023. The front elevator was not working then. Courtney was the manager. Courtney is poorly managing this property. I am turning it into the state because the front elevator shouldnt be out of commission for this long. This is a state code violation. My husband has two rescue inhalers and a nebulizer breathing machine at all times with us. We explained this to Alysia and she gave us another room on the 1st floor on the back side away from the vehicles again, but also it has a tub and we needed a walk in shower as I have had knee surgery. The third time I apologized nicely for not mentioning a walk in shower, and again asked for the room to be facing towards the parking lot and Alysia said okay and that it was. We walked down a long way to room 152. It had a horrendous smell that almost made me throw up. We walked back up front. Alysia asked if the room was fine and I said no. I told her about the smell and that it wasnt facing the parking lot bare in mind there are very few guests here with more than half of the parking lot empty. Alysia goes you can contact the company you booked through for a refund. I actually didnt care for a refund. I informed Alysia she could have given us a queen bed facing the parking lot if that was the case instead of a King that we prepaid for. My husband had sat back in our vehicle to use his inhalers after walking back and forth. Kyle comes out of nowhere without a name badge in sight getting loud yelling youre not getting a refund and the room smells fine. First, Kyle we examined you walking back and forth from the front entrance to sitting by the bar several times smoking right the front entrance doors during our check in. We were going to keep the room until he got smart and loud for no reason. I went back outside to my vehicle and got some Sheraton associates on the phone that had me to go back in and they told Alysia to put in a code for a refund. She refused to do it and proceeded to get loud with the Sheraton representative. My husband had came back in with me still remaining respectful unlike them lying on the customer. At this point I gave her the key cards back and left this atrocious motel because its old and disgusting anyway. We went to *** DoubleTree by Hilton Hotel Dallas - Campbell Centre. It is amazing and the staff were extremely accommodating and helpful unlike this property. DoubleTree is closer to Downtown Dallas with a nice huge mall and countless places to go to and eat at. I work for the Federal Government so fellow colleagues save time and dont try to save money with this Sheraton location.

Date: 8 months ago

Review №86

Rating: 5

Four Points off 360 is my go to place in Arlington when I m back home visiting or when I want a staycation! It s centrally located in DFW and has easy access to the freeways. The most impressive thing to me was the quality compared to the price. The entire rooms are excellent. The beds, pillows, showers and second most important to me is the blackout curtains which theirs work excellently with no fight. The bar is great and priced well. Those things are all necessary however, the staff can make or break any service for me. Their staff has never failed me. Kylie and Alysia were above and beyond the expected level of friendly and informative, while not being pushy. I look forward to my next stay! Rooms: Very comfortable and cozy, I never want to leave once I get in. Nearby activities: It s about a 5 mile walk to the nearest attractions I d visit so riding is necessary for me. 5 miles is perfect and very expensive. The surrounding cities are about 25 minutes away which for us Texans is just down the street and standard operating procedure. Food and drinks: The breakfast wasn t bad but it wasn t for me. The drinks were excellent and the price was right!

Date: 9 months ago

Review №87

Rating: 1

Food and drinks: Water Soda Watermelon Bananas and Apple Some Chocolate Sugar Rooms

Date: 9 months ago

Review №88

Rating: 4

Perfect location for AT&T stadium, rooms were nice and breakfast was better than expected. Nearby activities: AT&T stadium

Date: 9 months ago

Review №89

Rating: 1

Literally sitting in the lobby at 2:18 in the morning and locked out of our room and the worker is ZERO help. A complete joke of a hotel and the person working needs a lesson in customer service.

Date: 9 months ago

Review №90

Rating: 5

My stay was very relaxing and accommodating! Sabrina was my server for breakfast and she was very charming. I would recommend staying at this location.

Date: 9 months ago

Review №91

Rating: 5

Sabrina was a very nice and good server !

Date: 9 months ago

Review №92

Rating: 5

Date: 9 months ago

Review №93

Rating: 5

Very comfortable hotel to visit and get to know the AT&M Stadium

Date: 9 months ago

Review №94

Rating: 3

Date: 9 months ago

Review №95

Rating: 2

I booked a suite because the description said it was twice the size of a regular room. Claiming it was 600sqf. The room was less than half that size. A disappointing waste of money to have an added dirty couch in the room.

Date: 9 months ago

Review №96

Rating: 4

restaurant cook and server were professional and attentive Service was ontime and food was great

Date: 9 months ago

Review №97

Rating: 5

Being 100% honest I can t say much about the location because it was a last minute booking on the way through town and the rooms were fantastic for the price all the decor was updated. However what made it top notch was the customer service hostess that checked us in. She was super friendly and excited about helping guests. She wasn t beaten down by corporate America yet. Also we had an issue with a noise complaint and she went and addressed it then followed back up with us to make sure it was resolved. I wanna give a huge shoutout to Alicia (I m pretty sure that s how it s spelled) give this lady a raise she s well worth it

Date: 10 months ago

Review №98

Rating: 3

The ladys at the front desk were fantastic, and extremely helpful. However, we had found a baby cockroach in not just one, but 2 of our rooms. We do a LOT of traveling, and this is not the first time weve come across this. In all actuality, ALOT of hotels have this exact issue. And as most know-if youre seeing them in the open, theres a deeper (bigger) problem in the infrastructure. However, not being able to switch our rooms to another part of the hotel would have been the hospitable thing to do, especially when were paying to be there. The last thing I or anyone wants to bring home with them is the problem of the hotel they stayed at. Walkability: None. It is a half hour walk to Texas LIVE! and even less to Six-Flags DFW, but other than that, if youre going anywhere specific, not very many places to walk. Highly suggest getting a rental car.

Date: 10 months ago

Review №99

Rating: 5

Service was extremely good and our server Sabrina was exceptional! She handled our every need with the upmost professionalism!!

Date: 10 months ago

Review №100

Rating: 5

Date: 10 months ago

Review №101

Rating: 5

Rooms are very clean & cozy. The staff was very friendly and knowledgeable. I really liked this hotel. The room was a great value!!!

Date: 10 months ago

Review №102

Rating: 5

Date: 10 months ago

Review №103

Rating: 5

Lexi was amazing. I left some stuff behind and she helped me get them to my home. Thank you!

Date: 10 months ago

Review №104

Rating: 5

Kyle was my bartender when I visited the first time and he was absolutely amazing! He truly made my experience one of the best I ve had at a bar.

Date: 10 months ago

Review №105

Rating: 5

Excellent prices

Date: 10 months ago

Review №106

Rating: 5

The best hotel In the DFW

Date: 11 months ago

Review №107

Rating: 5

Sabrina served breakfast with a warm smile and impeccable courtesy. Her prompt service and attention to detail made my experience delightful and memorable. Highly recommend for a pleasant start to the day!

Date: 11 months ago

Review №108

Rating: 2

They hold incidental charges over 5 business days, do not recommend this hotel. Cheap rooms. Very basic. Only plus is the location close to Six Flags.

Date: 11 months ago

Review №109

Rating: 5

I had a great stay at this hotel and the food was at Trinity Bar and Grille was good. Sabrina was a great server

Date: 11 months ago

Review №110

Rating: 4

One of my fav hotels. The rooms were clean and spacious. The internet was plenty fast. The tv was easier to operate opposed to some other hotels. I wish the shower would have had a shelf for my items, but it was big. The bed was comfortable. Food and drinks: Ate beakfast downstairs and it was so tasty. Christina and Sabrina were so nice and helpful. The breakfast potato s and egg bake were delicious.

Date: 11 months ago

Review №111

Rating: 5

Breakfast was A+. Sabrina and Christina. Made sure that the tables were clean and customers needs were met. From order to delivery was incredibly fast. Food was cooked as requested.

Date: 11 months ago

Review №112

Rating: 1

I had an extremely disappointing experience at the Sheraton Four Points in Arlington, Texas. Courtney League GM displayed unprofessional behavior by speaking hatefully and using profanity towards customers. To make matters worse, there were cockroaches in my room, and I was overcharged. When I asked the manager for an explanation and a refund, they refused to provide one and suggested I handle the issue with my credit card company. This level of service is completely unacceptable for a hotel of this caliber. Rooms: Bugs and water leaks. Safety: Bug infested dirty rooms. Food and drinks: You will be overcharged and server tips themself at their discretion. Noteworthy details: Courtney League GM swears, argues and yells at guests.

Date: 11 months ago

Review №113

Rating: 5

Drove 21 hours to see the Cowboys play at home, and greatly appreciated the help and patience of Lexi and Jordan figuring out transportation. Thank you very much! Great location, clean and inviting :) Would stay there again for sure if ever in the area!

Date: 11 months ago

Review №114

Rating: 5

Had a great stay at this hotel. Jordan at the front desk was so professional and helpful during our check-in. He came from around the desk to show us where to go for our room and advised on parking for better access next time. The room was spacious, with great black out shades. Everything was clean, neat and organized in the room. Also great location for Arlington area attractions. They have a shuttle for several areas but we didnt use it so not sure exactly when/where it goes. I would definitely stay here again!

Date: 11 months ago

Review №115

Rating: 5

We had a great stay at this hotel. The location for attending an event at AT & T stadium was awesome. Lexi at the front desk was very welcoming after a long travel day. Thomas at the bar was also excellent. Great service. Great location. Comfy beds. Even got to spend some time by the pool relaxing. Definitely would stay again. Thank you.

Date: 11 months ago

Review №116

Rating: 5

Date: 11 months ago

Review №117

Rating: 5

Your team was outstanding very helpful and nice would definitely stay with you again great job Nearby activities: Football games

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 5

Great room and location! The staff was awesome and the bed was very comfortable.

Date: a year ago

Review №120

Rating: 4

The staff were very helpful and friendly. The location was in a good location for six flags and the game, definitely will be coming back Rooms: Rooms were very spacious Nearby activities: Six Flags, Texas Live, AT&T Stadium, Globe Life, and Choctaw Stadium

Date: a year ago

Review №121

Rating: 2

To start out I had a rough 20 hr travel day and an even harder time finding which hotel my company booked for multiple days. The tall front desk kid had no idea how to help me and would not call the other hotel or make any effort to figure out where my reservation was. He had no name tag, did not look professional at all (shirt untucked and baggy) or have any knowledge of the area as most front office do. Now the bar tender I met the next day Thomas was the opposite entirely. He gave us a perfect idea for dinner, was so easy to talk too when we returned to the hotel that we stayed for 2 hours. I wish the hotel would stock whisky and margarita supplies (what bar doesn t) as sometimes I like to switch it up but they had neither so my buddy and I would have got a few shots instead of him getting a beer and me water. Thomas was great company and deserves a raise for the amount of multitasking he was able to accomplish while also entertaining us and being a generally honest and enjoyable person. I have been an Elite member for awhile, stayed at many hotels in different states and I ve never seen so little stocked in a hotel bar that is their for patron convenience.

Date: a year ago

Review №122

Rating: 3

Date: a year ago

Review №123

Rating: 5

I got to the hotel earlier than expected where I was greeted by Alexia, I knew it was a long shot but I asked if they had a room available before check in and she was able to accommodate me. Had a lil hiccup with the key cards but she came right up the elevator with new keys! THENNNNN on top of me having a long night out, came in the morning hours and asked if I could get a nap in before checking out at 12pm and once again she was able to accommodate with giving me time to get myself together. From the time I walked in the hotel being greeted by everyone to the time I walked out. I made sure to tell them how great of a job and clean the rooms an hotel were. Everything was AMAZING !! thank you everyone again !!

Date: a year ago

Review №124

Rating: 4

I stayed because it was close to Globe Life Field and I was attending 2 Ranger games. The desk clerk, Jordan was professional and courteous and I had no issues with my stay.

Date: a year ago

Review №125

Rating: 5

Very convenient for six flags stay. Room was super comfy and clean. Staff are friendly. Great value!

Date: a year ago

Review №126

Rating: 1

I wish I could give them below one rating. This is the worst hotel I have ever booked. The person working at the reception is so rude and unprofessional. She was of no help at all and just created more problems for us. We had to wait for an hour and still didnt get to stay even though it was a prepaid and confirmed booking. We had to book another hotel. Not recommending this to anyone and that person should be responsible for the inconvenience.

Date: a year ago

Review №127

Rating: 5

My home away from home.

Date: a year ago

Review №128

Rating: 5

Had a Wonderful Experience during my Stay. The rooms were Very Clean and the Pool area was nice and relaxing. The Staff were Courteous and Efficient in their Process. Nearby activities: Located near some Awesome attractions such as Six Flags, ATT Stadium,and TX Live

Date: a year ago

Review №129

Rating: 4

The hotel is located next to the highway, like most are, but I didnt encounter a lot of outside noise during our stay. There were people in other rooms and the hallway that were a little loud at times, but thats a given when staying at an affordable hotel. We didnt check out the restaurant inside, nor the pantry. It looked like they had a lot of different snacks available, and it looked well stocked. If we were in the area again, we would probably return for another stay.

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

I really loved this place, Jordon, Alicia and Trenton were all sweet friendly and so helpful but all of the staff is spectacular. Beds were great, amenities were just right and the on-site bar and restaurant is so convenient and good! They have all the right ingredients but honestly the staff makes the difference between this and other hotels. I will stay here every time I come to Arlington. Thank you guys!! Rooms: Comfy, nice amenities and spotless! Nearby activities: So close to Six flags and the Stadiums, but not far away from IKEA and every kind of restaurant you could want nearby Safety: I felt more than safe here the whole time. Great security and good area!

Date: a year ago

Review №132

Rating: 5

My friends and I were there for a Rangers game. The service was absolutely amazing. Hotel was completely full so early checkin was not an option. But Alysia was so welcoming and provided us some tickets for the trolley (which i had no idea was even an option). We were super thankful. After the game we checked in and was also kindly welcomed by Jordan. Both of them upon my arrival were so welcoming. Rooms were super clean and beds were so comfortable. First time at this hotel but will definitely not be the last! Thank you Alysia and Jordan people like you two really make a difference!

Date: a year ago

Review №133

Rating: 5

Alexia at the front desk made this whole stay here absolutely amazing! Went above and BEYOND to help us and make our stay enjoyable!!

Date: a year ago

Review №134

Rating: 5

Our company General Motors selected this hotel for our company retreat and boy were we happy! Courtney and her team were extremely helpful in meeting all our needs, providing the most cost effective price compared to the Aloft and Fairfield Inn. We had the breakfast daily and it was fresh. The bartender Thomas was a really cool guy to hang out with in the restaurant. Didnt get to use any other amenities, however we will plan to use the hotel again.

Date: a year ago

Review №135

Rating: 5

Beautiful hotel with the most warm staff! We stayed to attend a Rangers Game and it was extremely convenient. There is a free trolley and picks up from the hotel and brings you back. The staff, especially Jordan were extremely helpful and would grab me items any time I requested them. I especially liked the sleek room design as it was spacious for a family of 4. We look forward to coming back, hopefully for a Rangers Playoff Game!

Date: a year ago

Review №136

Rating: 5

Sabrina and Ralph were very accommodating, personable and nice. Would definitely recommend.

Date: a year ago

Review №137

Rating: 2

We stayed in a suite room for one night to attend a sport event nearby. Very poorly maintained hotel! The hotel room condition is terrible and needs a renovation immediately. Our room has a terrible smell like fresh painting from air condition. Headboard cover is so old I am afraid to touch it. The bed is extremely uncomfortable. Also we waited for a long time to check in. Overall we are not happy with our stay and it s service at the front desk.

Date: a year ago

Review №138

Rating: 3

Date: a year ago

Review №139

Rating: 3

The wifi did not work and then the internet went out. The staff did not know how to remedy this. The staff also sprayed down the front desk with lysol constantly, which left the lobby area unable to be inhabited. Nearby activities: Was in town to see the VNL and this hotel was near that venue.

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 5

Jordan is awesome, upgraded us for my sons birthday. As titanium members this is a reward you receive but NOT a guarantee In this case availability wasn t an issue, the room is perfect as I m sitting in it now with the fam. Total success for a short birthday getaway. Thanks Jordan for the extra efforts. Joshua

Date: a year ago

Review №142

Rating: 5

The staff was very helpful and friendly especially the front desk attendant, Alexia.

Date: a year ago

Review №143

Rating: 5

I was amazed by this hotel, highly recommended when you enter it smells clean, Rooms: Super spacious and very clean. Everything is new. Nearby activities: It is close to six flags and hurricane harbor, with free transportation to the tourist parts Food and drinks: It has a very quiet restaurant-bar at a very good price, everything is very clean and very good service. Recommended 100%

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 2

They have park at your own risk signs in the parking lot. Hotel outdated, not the cleanest, service is equivalent to talking to a computer. Not the worst hotel but it s an okay stay. I would recommend other Marriott s. Never would stay here again. Pass

Date: a year ago

Review №147

Rating: 3

Date: a year ago

Review №148

Rating: 4

When we arrived, the place looked packed! I wasn t sure what to expect. I had booked a suite relatively cheap, so I was excited but skeptical. The place was great! Maybe some not-so-great people lingering around the area, but I didn t feel unsafe or anything. Plus, the desk clerk was overly friendly and very accommodating.

Date: a year ago

Review №149

Rating: 1

Usually I do well with finding and researching hotels. However, this DOOMS DAY hotel was by far the worst Ive EVER encountered. I booked along with other family members for a short one day trip to six flags. I didnt do my research and only made a reservation because my family booked there. To begin, checking in was different, once I arrived I thought I had paid. I gave my identification and a credit card for what I thought was the incidental charge. But no, the manager said it was prepaid/an advance purchase reservation. So I ended up paying a different price but thats not by far the issue. Upon entering the room, the atmosphere was stuffed and had a stench. There was a soda can left on the ledge of the bed. I didnt want to complain because, my family were in other rooms and I knew I would only be there to bathe and sleep after six flags. So I went to Walmart and purchased some toiletries and items to sanitize the place. But, once I return and start wiping things and spraying lysol, the more I would find. There was a Taco Bell cup and another soda can left in the fridge. Also, one of the mattresses was heavily stained. It bothered me a great deal and I should have complained at that instance but I didnt. I tried telling myself to just get through it. Eventually (within minutes) we left for six flags. After spending the day at Six Flags, I was sweaty at that point. The thought of laying in nastiness was definitely not an option. So I told the hotel rep and she offered complimentary breakfast. That was the last thing I wanted. She stated that they were booked and there was nothing else she could do about it. I asked for a manager. She informed me that there are no mangers on duty after business hours and on the weekends. I ultimately decided to check out. At approximately 9pm that night and find another hotel. I emailed the hotels manager that night, explaining the situation and requesting a refund. She replied Monday afternoon declining my request, stating that, I stayed in the hour for nine hours. I was literally there for a matter of fifteen minutes at the most. She apologized for the uncleanliness and stated she spoke with the housekeeping manager. Overall, I most definitely should have spoke up soon and I may be out of $125. However, customer service goes along way. I feel that other option could have been proposed to rectify the situation. But there were none. I will never stay at any one of this hotel properties again. The room should have been up to standards upon entering. It makes me wonder was the room even cleaned or masked for the next guest. After viewing her response in my email, I called and let her a voice message. I even spoke with someone who takes complaints for the company (Prem). He offered me 3000 reward points and advised me to take that and stated, they usually dont give that, its normally 1000. It lead to him escalating the complaint. Which leads to someone calling me back from the property I stayed in( If I understood him right). Im most certainly waiting to speak to someone regarding this experience. You would think easing out of the covid era. The housekeepers would take pride to assure rooms are cleaned prior to the guest entering. The stained mattresses should be thrown away, its most definitely a health hazard. To conclude, I guess we pay for what we get. This was certainly a lesson learned.

Date: a year ago

Review №150

Rating: 1

Worst customer service. Message me if you need details.

Date: a year ago

Review №151

Rating: 5

Great breakfast and great service! We went here 4 days in a row and every day was good! I Would recommend!

Date: a year ago

Review №152

Rating: 1

I recently had an extremely disappointing experience at a Marriott property, and I feel compelled to share my feedback on the Marriott website. The hotel failed to meet even the most basic standards of cleanliness, service, and professionalism. From stained warmers and an unclean bathroom to a complete lack of responsiveness from the front desk and housekeeping, the entire stay felt more like a motel experience than a reflection of the Marriott brand. As a Titanium member, I expected better treatment and adherence to Marriotts renowned standards. The poor breakfast service and the front desk managers refusal to address my concerns only further added to my frustration. I cannot recommend this hotel to fellow business travelers or colleagues and hope that my review will prompt necessary improvements for the sake of future guests.

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 1

This is the worst stay ever. The floor is sticky. Person in the next room blasting music at full volume at 2am. Bed is making loud squeaky sounds when you turn. Lights are so dim and limited. The whole room is dark and pale. I understand you will put guest who booked through third party website to the worst room possible. But this is new low. My kids couldnt sleep through the night. I will not recommend this location to anyone. So disappointed.

Date: a year ago

Review №155

Rating: 5

Great place super friendly staff the facility is clean. The bartender at the four points is super friendly he makes it a fun place to have a drink.

Date: a year ago

Review №156

Rating: 5

Everything was amazing! Stacy and Alexis, are always friendly and display amazing customer service

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 4

Date: a year ago

Review №159

Rating: 4

Booked a room here for a quick business trip. The property is quite nice and there are plenty of vignettes perfect for selfies (Ive always got the eye looking at areas). The staff is quite cordial as well. The rooms are fairly spacious. I appreciated the separate living area, which gives guests a place to work and unwind besides sitting on the bed. Rooms: Fairly spacious rooms. Nearby activities: Extremely close to Six Flags and not too far from AT&T Stadium.

Date: a year ago

Review №160

Rating: 1

I booked a suite.....they put me in a room on the first floor with a view of a rusty garbage shed right outside my window. Hotel was empty but they refused my request for a room on an upper floor and would not explain why. Just told me I could talk to a manager in the morning. Horrible service.

Date: a year ago

Review №161

Rating: 4

Expensive breakfast

Date: a year ago

Review №162

Rating: 2

extras you have to pay for, breakfast is nice but also not free. there is a bar. but again not free. Would have rated higher but Horrible water pressure. a little over a mile from 6 flags and tx rangers ball park.

Date: a year ago

Review №163

Rating: 1

My stay wasn t bad at all! The ladies that work at the front desk were so nice and helpful. However I was coming from PA and I had an issue I needed rectified before my stay. I called numerous times to talk to Courtney the Gm and it was either she had left for the day or out for lunch. I left a message and of course she never returned my call! She s very unprofessional! Thankfully Stacy was able to help me.

Date: a year ago

Review №164

Rating: 5

Wonderful experience great room and service from the staff that went above and beyond. Stacey was great and always helpful. She had great recommendations for food and entertainment. Awesome stay I look forward to my next stay Rooms: Spacious and comfortable Nearby activities: Texas Rangers Safety: Great location and quiet Walkability: Walk to restaurants and Globe life field

Date: a year ago

Review №165

Rating: 1

For a new hotel the rooms suck. Refrigerator was so noisy I had to turn it off. Air handler in my room sounds like it was built in 1950. Restraunt and bar are closed, but there is a nice selection of garbage to eat at the front desk. Learned my lesson, never again.

Date: a year ago

Review №166

Rating: 5

The manager, Stacy, was super accommodating when we needed to make last minute changes the morning of our stay. Excellent customer service, will definitely be staying here anytime I come out to watch a game

Date: a year ago

Review №167

Rating: 2

Daily clean, nice bed. Our ADA suite was set up oddly, felt like a hallway.

Date: a year ago

Review №168

Rating: 5

Came all the way from mission tx puro 956 four points is a great place the staff was great and friendly but the icing on the cake ill have to give it to thomas super friendly and a great person fun to talk to

Date: a year ago

Review №169

Rating: 5

956 in the house Reporting live with Thomas great service and drinks. The staff very friendly, rooms are great. Great experience. Rooms : 5/5

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 4

The hotel is clean and conveniently located to Globe Field. The facility itself is in an industrial area which is the only reason for 4 vs. 5 stars. 10 stars should be given to ALEXIA! She is a rare find in the customer service realm. She is genuine and really is engaged with you throughout your entire stay!

Date: a year ago

Review №172

Rating: 1

This place is trash. Smells like mildew in the rooms. I saw cockroaches crawling on the floor. Had 5 nites booked and left after 1 day. DO Not stay here.

Date: a year ago

Review №173

Rating: 5

Front desk staff is super. Stacy is friendly and helpful. Rooms are clean and well stocked. Food is great. Cierra is engaged with her customers and takes the time to listen to your order and ensure Ms everything is exactly what you expected.

Date: a year ago

Review №174

Rating: 1

Date: a year ago

Review №175

Rating: 4

Date: a year ago

Review №176

Rating: 5

Great stay! Staff is super friendly, Thomas gave us great food recommendations! Helped our stay out a lot!

Date: a year ago

Review №177

Rating: 4

Thomas was a great bartender and great host

Date: a year ago

Review №178

Rating: 1

Worst experience with Marriott ever!!! I book with Marriott multiple rooms every week and have never encountered more incompetent and rude staff. Not only were they rude and incompetent after making my team stand in the lobby for multiple hours they charged the wrong card for the room!!! NEVER STAY AT THIS HOTEL!!!!!

Date: a year ago

Review №179

Rating: 5

Lots of parking. They have double parking stalls if you are pulling a trailer or have an extra long truck. Staff is very efficient and friendly.

Date: a year ago

Review №180

Rating: 5

Stacy Lama was amazing! Was very helpful transitioning me to another room and super nice. Definitely recommend

Date: a year ago

Review №181

Rating: 5

Ms. Stacy Lama was the best! Very accommodating in regards to our room change and helping us make a smooth transition!

Date: a year ago

Review №182

Rating: 4

Brand new,quite nice customer service

Date: a year ago

Review №183

Rating: 5

Before coming I honestly was preparing for a slight confrontation because when I called ahead to speak with the front desk, instead off engaging with me and trying to accommodate me she ( i never got her name) was persistent with sending me to reservations. Sorry but I prefer to see to service of the hotel over the phone and go from there if I want to stay. I was hesitant but i made reservations. I am a Titanium member so normally I like to know if suites will be available during my stay this is info that reservations never know. Everything changed when my colleague and I arrived at the desk and was greeted with a smile from Alexia Perez. I brag to my colleagues why they should stay at Marriott s and Alexia did me proud. She had answers to any questions i had. My coworker had an issue with his key so we walked back to the desk and Alexia made a new key told us to wait here and checked the new key herself so we did not have to make another trip, this is going above and beyond.

Date: a year ago

Review №184

Rating: 5

Very clean , it s simple and in a safe area easy access to everything staff was very friendly and the breakfast/bar manager Tierra was very kind and professional .. I will be coming back here to stay

Date: a year ago

Review №185

Rating: 5

Alexia Perez was so amazing and accommodating!!!! Great customer service

Date: a year ago

Review №186

Rating: 5

Excellent service from the manager Tierra and bar staff Thomas, very friendly and helpful with everything. Will definitely come back again.

Date: a year ago

Review №187

Rating: 5

Great hotel and stay. Tierra and Thomas in the Bar/Restaurant were beyond awesome! Super friendly, helpful and a load of fun to hang out with while they offered excellent service.

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

Lexi and Stacy at the front desk are awesome!!They made the checkin process very simple, easy and fast as I was in a hurry. Thank you Lexi and Stacy. They deserve a raise

Date: a year ago

Review №190

Rating: 5

The Four Points was a wonderful location to make our home away from home for what ended up being 2 weeks during our home remodel. It s on a quiet street which was surprising being right off of 360 and right down the road from all the stadiums. Our room was clean and comfortable. Last but not least, the staff was wonderful! From our check-in with Lexi, drinks at the bar from Thomas, and breakfast every morning from Tierra we felt welcome and at-home as much as possible. If we ever need a hotel room in our town again, I won t hesitate to stay at Four Points.

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 5

The young lady at the desk was wonderful and quick

Date: a year ago

Review №193

Rating: 5

Great location and clean rooms. The front desk manager Stacey was amazing! Super helpful and very accommodating to my requests. Will be staying here again!

Date: a year ago

Review №194

Rating: 5

Hotel is always clean and Thomas and Alicia do a fine job at making guests feel like they are home.

Date: a year ago

Review №195

Rating: 1

Date: a year ago

Review №196

Rating: 1

Deceptive advertising practices, i will say the bartender was great, very kind and wise.

Date: a year ago

Review №197

Rating: 5

Tierra Green is the best server around. The service is prompt and friendly. The food is good and consistent. 10 stars! The hotel is great also. Very friendly service all around.

Date: a year ago

Review №198

Rating: 5

Good food, great people, and timely service. Everything you want in a hotel breakfast joint. Thank you Tierra.

Date: a year ago

Review №199

Rating: 5

Great hotel if you re visiting DFW. Front desk crew was stellar and more than happy to answer my countless questions. Thomas at the trinity bar and grill is awesome and knew exactly what I needed. A great experience overall. Highly recommend this hotel.

Date: a year ago

Review №200

Rating: 5

Date: a year ago