Sonic Drive-In

Review №1

Rating: 5

Date: 4 days ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

I only get route 44 ocean water

Date: 3 weeks ago

Review №4

Rating: 3

Date: a month ago

Review №5

Rating: 1

Takes to long every single time I mobile order . Today I m leaving without my drinks over 25 min for 4 drinks . Thanks but I wasn t in a hurry but 25 min is ridiculous now I am put in a hurry without even what I came for .

Date: a month ago

Review №6

Rating: 2

Will never return!!!! Today is Wednesday $2.99 kids meal. Was charged full price for the meal because my son wanted a cherry cream slush for his drink, mind you the cup size did not change. When I ordered they did not make me aware of an up charge. The Sonic in Grand Prairie doesn t up-charge the kids meal because the cup size doesn t change. When she handed me the extra small slush lid wasn t on it and I got a lap of cream slush. I ordered a burger they gave old chicken tenders and cold fries. Waste of $10; even when the sign says $2.99 for kids meal I will never stop at this location again. The cream shakes were watery!!!! Their entire purpose of meal not being $2.99 & all was thrown in trash. Meanwhile I left to make lunch anyway.

Date: 2 months ago

Review №7

Rating: 1

Trash in the parking lot, roach climbing all over the outsides and management was so rude! Will never go back I hope code compliance shuts them down!

Date: 3 months ago

Review №8

Rating: 1

Every time I get anything from this location is it always messed up and today was not different!! They didn t give me my ice cream. I had so much stuff I didn t realize until I was giving everyone their food!! NEVER GO TO THIS LOCATION!!

Date: 3 months ago

Review №9

Rating: 1

Wow the manager here today was so extremely rude to not only me but several people here today, I m not to sure what her day has been like or why she s in such a bad mood but I tried saying a kind word to her to which she only rolled her eyes at me. Think I ll find a different sonic to go to next time.

Date: 3 months ago

Review №10

Rating: 5

Date: 3 months ago

Review №11

Rating: 3

I stopped for a quick breakfast. The burrito was a lot of tortilla and not so much filling.

Date: 4 months ago

Review №12

Rating: 5

The employees helped me out a lot and made sure I got exactly what I wanted. First time going there in a long time.

Date: 4 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 1

This sonic need some TLC, not too many cars but they took 35 minutes to get us our food. It was cold and they didnt even follow the order. Everything has some screwed up on it.

Date: 4 months ago

Review №15

Rating: 4

Date: 4 months ago

Review №16

Rating: 1

Food was cold hard and didnt taste good old not good threw away! Parking: East Arlington off of Green Oaks toll Rd. Food : 1/5 |

Date: 5 months ago

Review №17

Rating: 1

Bro!??? If I ask for a fresh burger that s exactly what I mean! Especially if I m paying almost $6 dollars for one!!! Y all will throw anything out the window

Date: 5 months ago

Review №18

Rating: 1

The corner of my daughters breakfast toaster sandwich was blue/green moldy. The rest of us lost our appetite and didnt eat anything else. The sodas were flat and the tater tots tasted like old smokey oil. We drove 20 minutes back to request a full refund before driving home 2hrs south, costing us an hour of our time. I contacted Sonic corporate before leaving this review and received an apology.

Date: 6 months ago

Review №19

Rating: 5

Date: 6 months ago

Review №20

Rating: 1

First off, none of the ordering screens are working in any of the stalls so you can t see your order on the screen. We ordered a garlic butter bacon burger, without bacon. It comes with mayo, garlic butter, and grilled onions. We got ours, no bacon (as requested), no grilled onion and a ton of mayo. Sent it back and asked for less mayo and the grilled onions it was supposed to have on it. Came out with one with raw onion. Sent it back again said it s supposed to be grilled onion. Came out with another one, STILL with raw onions. Apparently whoever is on the grill doesn t know what GRILLED onions are. The carhop was very friendly and probably frustrated with whoever is on the grill. Will not be back to this location until they can get things under control.

Date: 6 months ago

Review №21

Rating: 5

Date: 8 months ago

Review №22

Rating: 5

Best tator tots in the world.

Date: 8 months ago

Review №23

Rating: 1

First I sat at the stall for over 15mins. No one said anything, I went to the drive thru and was told to pull to the window. I go to the window and no one approaches me to take my order, because they were busy talking to each other hanging over the table in the store and I received dirty looks when I arrived to the window. When someone finally approaches (the girl with the long finger nails and glasses and yellow beanie) rudely asks what I wanted. When I finally get my order, the girl acts like she can t extend her arm making me lean all the way out my car, she then slams the window when she s finished.

Date: 8 months ago

Review №24

Rating: 1

This particular location has been historically terrible. Carhop did all but give us the middle finger when bringing the food. Almost all of the speakers are busted and you cant hear what they are saying at all including the drive thru. Sonic is okay overall but this location is terrible.

Date: 9 months ago

Review №25

Rating: 1

Worst Sonic I ve been to. Bad service and always something out of service.

Date: 9 months ago

Review №26

Rating: 4

Date: 9 months ago

Review №27

Rating: 1

Waited over 30 mins for a small pickle fry & small popcorn chicken. Then got the wrong order. By the time I got my actual food, it was cold & I didn t have time to eat it anymore. All this after a 20% tip too.

Date: 9 months ago

Review №28

Rating: 1

Worst Sonic in Texas. Do better. Get better workers.

Date: 9 months ago

Review №29

Rating: 1

I went to sonic after church to get my grandson breakfast, I pulled into a stall and placed an order. The credit card machine on the menu board wasnt working, as I was told by staff on the intercom. They sent a team member out to get my card to go inside and run the card. As I waited over 20 minutes, I hit the intercom to ask where my order was and that the young man never returned with my credit card. I was told hed be out with the card and my order, another 15 or so minutes went by, I sent my grandson to the door to get someone to assist me, the door was not accessible to patrons,only staff. I buzzed back to find out the reason I hadnt received the food or my credit card, I was told theyre looking for my credit card, another 15 minutes went by, the team member came out and said he lost my card, he did bring the food, and said he came out and couldnt find me, I said Ive been parked right here the whole time I dont believe you ever came out, because I havent moved. He apologized and went back in to look for the credit card. 30 minutes go by, and he comes back to say he thinks the card fell into the lock box and it cant be retrieved..only by a supervisor who he said would be coming in an hour to open it.i waited and no one arrived. I asked for the number for the supervisor, and no one answered. I then asked to speak to someone else, the young man said he was the manager and they would arrive in a few hours and I should come back, while I was home, I contacted corporate offices and they said they would file a claim on the matter. When I arrived back at the restaurant hours later, other staff came out to tell me no one was coming and it would be a week before the lock box could be opened. No one can tell me how the card got there or if in fact it was even in the box. I was given another number to a different person (I DO HAVE NAMES) to call no one ever answered or bothered yo return my call. I got a call 4 days later and was told they cant open the box for another week. I just moved to Texas and my bank card is from a credit union in Nebraska, I didnt have access to my money and had to call my credit union to cancel the card and order a new one which took an additional 10 days to get. The supervisor who did call didnt appear sympathetic to what I was dealing with, although he offered apologies that didnt help my situation, he offered to comp my meal for that order ($12) I had to max out credit cards to live until I could get my new card. The supervisor took my address and offered my grandson gift cards ( which I never got) the upper management never contacted me after 2 calls to them, and the whole ordeal was very unpleasant and unprofessional. I will never dine at sonic again the service was terrible my grandson ordered French toast and was given mustard instead of syrup, it was cold by the time we received it, as I assume they were in there looking for my credit card, no one seemed to care that this was even an issue. I am very disappointed with sonics unprofessionalism and they way they chose to handle my case. TJ Morris Grand Prairie Texas

Date: 10 months ago

Review №30

Rating: 1

Absolutely horrible food the burger was completely disgusting and burnt to a crisp. I advise everyone to stay clear of sonic

Date: 11 months ago

Review №31

Rating: 1

The food was horrible. The bread was stale

Date: 11 months ago

Review №32

Rating: 1

Staff apparently don t like their jobs

Date: 11 months ago

Review №33

Rating: 4

Date: 11 months ago

Review №34

Rating: 3

The gentleman that brought out my order was polite. Please help me Thank him.

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 1

Date: a year ago

Review №37

Rating: 1

It s was hair in my food she was cussing the food had a Bug in it the service was bad the next I came she told me to get the F on I told her I wanted a refund

Date: a year ago

Review №38

Rating: 1

It Took a very long time to just get a Oreo blast, 15 mins wait!

Date: a year ago

Review №39

Rating: 1

Horrible customer service. They dont even care if they give you horrible service. Sad. If you care about customers then fix the problems at this sonic. Its been horrible for a long time. Its easy to reply and say you care but if the problem are not fixed. Then it shows me this owner doesnt care.

Date: a year ago

Review №40

Rating: 5

Great atmosphere!! Service was awesome and food is fantastic!

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 1

What ever you do, do not come to this sonic. I literally waited 35 minutes for 2 medium drinks, and its every time I go here too not just once. You would think it would be quicker ordering from the app but theyre just standing around doing nothing but taking their time on every order. There is a better location right up the street on Debbie ln.

Date: a year ago

Review №43

Rating: 4

Date: a year ago

Review №44

Rating: 2

Date: a year ago

Review №45

Rating: 4

Date: a year ago

Review №46

Rating: 1

Its sonic, it serves its purpose;) Update: place has gone down hill in the PM. Cant get workers to respond in drive thru and works do anything they want. Dosnt look like any supervision. Food : 5/5

Date: a year ago

Review №47

Rating: 3

The buns on our burgers were stale. The tots tasted like cardboard. The beef patties were dry. It was actually hard to finish my food even though we were really hungry for cheeseburgers. I dont like giving bad reviews. Although Our server, Evelyn was great and very nice. Give her a raise.

Date: a year ago

Review №48

Rating: 1

Date: a year ago

Review №49

Rating: 2

It took forever to get my food, and when I did, it was so salty that I couldnt even eat it

Date: a year ago

Review №50

Rating: 1

0/10, would not recommend. Slowest Sonic ever, even when there are no cars. Last time my mozzarella sticks were hollow (probably because they forgot about them in the fryer) and had to get a refund.

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 3

Cashier didnt ring up food correctly . Onion rings taste like pancakes with an after taste. Vegetarian options: On a fast. Limited Dietary restrictions: Only can eat fruit, potatoes and fish.

Date: a year ago

Review №53

Rating: 1

Waited 30 minutes and then only received half of my order. Had to call back twice to get it horrible service, unacceptable.

Date: a year ago

Review №54

Rating: 5

delicious everything you find at Sonic

Date: a year ago

Review №55

Rating: 4

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 2

Date: a year ago

Review №58

Rating: 1

We used the app. We waited 20 minutes with no service. Our app connected to the menu board for our order. But no service. We pushed the red button to asked where our order was. Before we say anything we were told they were not taking any orders. We said we already paid by app. It took them 25 minutes to bring out drinks 4 drinks. The girl that brought them out did apologize for taking so long. She was nice about it. But wait was way too long for what we ordered. The other cars were getting their orders and we were still waiting. And we were there before them. No excuse.

Date: a year ago

Review №59

Rating: 1

Was denied service with a simple explanation of... Were not taking orders right now. Middle of the day plenty of workers there, they just dont want your business.

Date: a year ago

Review №60

Rating: 1

I guess the Intercom has not been working and is the absolute slowest. They always take forever. Will not be back to this location. Would not recommend this location. Hate it here! Where is the management at this location and what responsibilities are they taking? Kids need to know what structure is when working. Plus my poor daughter didnt receive her fries.....like they would be good anyway

Date: a year ago

Review №61

Rating: 1

As far as fast food taste goes in the area it s not great, but better than most except Chick-Fil-A. The customer service is lacking. Half the time you re treated like an annoyance for being there. No customary politeness or manners, which you get at most places nowadays. I gave it a one star, because they ve given me the wrong order twice in a row and the other time my order was only half right.

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 4

Nice to dine privately in the drive in. They ALWAYS FORGET SOMETHING IN MY ORDER. Be it sauce or fries or poppers whatever. Not the food is great and if you shop with the app it s inexpensive. Know if you shop without the app then it can gets expensive.

Date: a year ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 3

The food could be better

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 3

Debbie Lane Sonic Mansfield TX. Could barely hear the attendant. Screen not working so couldn t pay as normal.

Date: a year ago

Review №70

Rating: 1

Date: a year ago

Review №71

Rating: 3

The food was good but when I ordered mozzarella sticks they didnt give me marinara sauce. The customer service was not very friendly plus there was a it of a wait.

Date: a year ago

Review №72

Rating: 1

I told myself not to go here but my daughter Really wanted a strawberry cheesecake shake so I gave and she said her shake was good so ok my baby is happy but I ordered the chicken slinger just because I had t eaten all day and Im actually mad that I Pais fir it. The buns were not only burnt but had undoubtedly been sitting out for a good amount of time .it was cold and everything about the sandwich was stiff. The staff were very very pleasant which is awesome but sonic....i just cant do this anymore. Were over. Next time Ill just listen to myself and just keep driving.

Date: a year ago

Review №73

Rating: 1

This Sonic is the absolute worse. I never wanted to visit this one again after having previous bad experiences but it was late and after coming home from sporting events, I decided to give it a try. Both my kids and I threw away our fries and my son which really loves Sonic hotdogs didnt have the stomach to finish his. The food was way under cooked and service was horrible. If it werent so late and I needed to put kids to bed, I would have drove the food back up there and asked for every penny back. I would fire everyone in there and start fresh. Needs an updated look, new equipment, and new team. Corporate needs to come down and save this location or shut it down before someone gets severely sick. Theres my WARNING!!!

Date: a year ago

Review №74

Rating: 1

Asked for whip cream and no cherry didn t get the whip cream and the employee dipped their hands with a paper towel into the bucket of water and wiped the outside of the cup and then placed a drink top on the cup instead of the ice cream cup top. Not a good experience and I asked for a small and they charged us for a bigger size cup.

Date: a year ago

Review №75

Rating: 1

Trash.

Date: a year ago

Review №76

Rating: 5

Food was hot and the drink was perfect. Kid-friendliness: Small place for kids to enjoy themselves. Food : 5/5 |

Date: a year ago

Review №77

Rating: 5

if you want fresh, delicious sonic. this location has got you.

Date: a year ago

Review №78

Rating: 4

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 1

I came here last Wednesday and went through the drive through. It took me 15 minutes to get just one chicken tender kids meal. When I asked to talk to the manager they told me he was outside. Worst $5 Ive ever spent

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 4

No offense, but I only go there for the drinks they make....

Date: a year ago

Review №83

Rating: 1

On multiple times I have been to this location and they either ask me to tip or just try and keep my change when going thru the drive thru. This is not a good business practice and the team leaders or mgmt need to explain this to the staff. I went thru the drive thru tonight, paid( $9.53 ), got my items then the young lady handed me $1.25 instead of $1.47 and told me they were short on change, then closed the window not giving me a chance to respond. So I just sat at the window until someone else finally came to the window. She gave me a quarter like the other girl should have. This is one of the worse Sonics in our area.

Date: a year ago

Review №84

Rating: 3

Date: a year ago

Review №85

Rating: 2

So slow

Date: a year ago

Review №86

Rating: 1

Very few cars at the redtarauntwhen I arrived, I ordered a slush online 6-7 minutes before I got there. Was brought the wrong order and waited ten minutes, then hit the red button, they said it d be right out and it s been another 10 minutes. Have seen several order placed with various amounts of food come out to people whove arrived after me and not ordered online. Got my food 24 minutes after arriving and it was half melted. So Im lead to believe it was sitting there the whole time

Date: a year ago

Review №87

Rating: 1

I waited hour for my order and it wasn t even busy this location is trash and deserved to be closed

Date: a year ago

Review №88

Rating: 3

Date: a year ago

Review №89

Rating: 1

This was Christmas Eve, I had placed an order and went to pick it up. The store told me they were closed and that app would refund. 1 week later and no refund for my order. I would like the owner to respond with an email I can contact regarding the visit and why I haven t received a refund yet?

Date: a year ago

Review №90

Rating: 2

Date: a year ago

Review №91

Rating: 5

Sonic Drive-ln

Date: a year ago

Review №92

Rating: 4

I ordered from Sonic the first time. My son wanted it. He said he liked it. The ordering machine did not work for the payment. I had to send my card to the inside, beats the the idea of convenience. Not a fan of fast food at all.

Date: a year ago

Review №93

Rating: 4

Wanted a burger. Great taste & It was quite thick! Very pleasant service. Food

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 5

yummy

Date: a year ago

Review №96

Rating: 1

This location deserves negative stars. The stalls are never open so you have to go through the drive through. They take forever and day to get orders out. The amount of time you wait makes it pointless to use the app to order. They forgot part of my order and my fries were so hard that you can tell they were fried, sat out a while and then fried again then served. A poor excuse for a restaurant. I understand being short staffed but from my many years working in restaurants and managing kitchens the lack of everything at this location is extremely unacceptable.

Date: a year ago

Review №97

Rating: 4

Drive thru. Everything was good. Took a long time to get our drinks otherwise would have been a 5

Date: a year ago

Review №98

Rating: 3

Date: a year ago

Review №99

Rating: 2

The employees are great. There is just not enough. Wait time is awefyl.

Date: 2 years ago

Review №100

Rating: 1

Worst sonic experience Ive ever had. If I owned this location I would fire the entire staff. I placed an order on the app. They immediately marked it as delivered (Im sure they do this to trick their management into thinking they are meeting SLAs). It took 25 minutes to actually get my order. I had a large order so while the initial check didnt show anything missing when we got home it was missing chicken tenders. I tried calling the store and they sort of answered. I heard them state, its Truman and he had an order earlier. Then they hung up on me. So I immediately went back and explained the situation, the manager gave me my tenders but didnt really offer an apology. When I told her its not right to get hung up on, she just stated l agree. When I finally got back my foot was cold and I tried my drink and it was flat and completely watered down. I was unable to drink it. Of course its not worth going back a third time for them to make it right. Avoid this location at all costs, I know Ill never be back.

Date: 2 years ago

Review №101

Rating: 1

The service is terrible i ordered food online it takes forever then the lady that brings the food out hands are really nasty dirt under her nails and they are unprofessional

Date: 2 years ago

Review №102

Rating: 4

Great food hot and speedy service

Date: 2 years ago

Review №103

Rating: 5

Date: 2 years ago

Review №104

Rating: 5

Date: 2 years ago

Review №105

Rating: 1

This is hands down the worst Sonic in Arlington/Mansfield. The workers are RUDE and literally have an attitude EVERY TIME me and my kids come, which is at least every other day. I don t mind the LONG wait time, because of the staff shortage but the Customer Service piece needs some MAJOR IMPROVEMENT.

Date: 2 years ago

Review №106

Rating: 2

I hate to say it but Ive been to this sonic twice and each time the line was long from waiting.... Every single time I got to the window they had no idea what I ordered. Then to add insult to injury the order that was given was always fixed incorrectly. Each time I really went for a strawberry slush and when I received it there was no color to it and no flavor!! I was very frustrated to not only experience this one but twice....

Date: 2 years ago

Review №107

Rating: 4

Date: 2 years ago

Review №108

Rating: 1

Help me understand why Sonic always gets more contents of a drinks and shake on the OUTSIDE of the cup than they do on the inside???!!! It makes my hands all sticky. I can t put the cup in my cup holder because then I ll have to wash out the cup holders everytime. I love the Cherry Limeade and shakes but I am dine with Sonic because they hand you a dirty cup everytime!!!

Date: 2 years ago

Review №109

Rating: 1

Date: 2 years ago

Review №110

Rating: 1

Happy Hour?? Nope, just sadness! No cheese sticks, no Strawberries for lime aids, no sweet tea. Horrible service.

Date: 2 years ago

Review №111

Rating: 3

Date: 2 years ago

Review №112

Rating: 4

Date: 2 years ago

Review №113

Rating: 4

Date: 2 years ago

Review №114

Rating: 1

Ordered a strawberry cheesecake master shake. Taste nothing like what its supposed to. The ice cream or flavoring taste expired and is undrinkable. Wasted almost $6 to take one sip and threw it out, will not return to this sonic!

Date: 2 years ago

Review №115

Rating: 5

Date: 2 years ago

Review №116

Rating: 4

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 5

Cherry DP is the best

Date: 2 years ago

Review №119

Rating: 1

I would give this location 0 starts if I could! I ordered 6 drinks at this location!! After 40 mins of waiting I ask them where are my drinks! I ordered through the app! The lady keeps on the speaker and does not apologize and just said ok what did you order in like are you serious!!! I ask for my her to refund me my money!! And after 15 more minutes someone finally came out with my money!! This is absolutely the worst Sonic in the area !!! Very rude and bad customer service every time!!!

Date: 2 years ago

Review №120

Rating: 1

It s not a good Sonic! Is there anyway corporate can come down and send help! They have bad for years

Date: 2 years ago

Review №121

Rating: 3

Date: 2 years ago

Review №122

Rating: 3

This is certainly a Sonic by every means to the name & brand. Usually when I go here theres always something missing from my order but theyre usually quick enough to fix it or I dont care enough to drive back. The burgers tend to be more on the dry side; I think the manager mass cooks the patties in the morning and serves them at lunch time but the shakes & drinks tend to be really good here. Ive strangely never seen the same face twice every time I pull through here. I cant really complain too much since I just get the same three things every time. The red bull apricot summer slushee tends to be not blended well enough but since its hot outside, it kinda gets blended by the heat of god. This is certainly a Sonic in name. Its strange to think in those terms. Ive have worse sonics, Ive had way better sonics. Just be sure to tip the workers & be patient when you order. Theyre running on a skeleton crew.

Date: 2 years ago

Review №123

Rating: 2

Date: 2 years ago

Review №124

Rating: 5

Always courteous

Date: 2 years ago

Review №125

Rating: 5

Excellent food . Ready fast

Date: 2 years ago

Review №126

Rating: 5

Very good hot food and everyone super friendly

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 4

Date: 2 years ago

Review №129

Rating: 5

Download the app, 1/2 price drinks all day, everyday. You can thank me later.

Date: 2 years ago

Review №130

Rating: 1

This is thebslowest sonic weve ever been to. Probably been here a dozen times and dont know if we have ever been through in less than 10 minutes

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 1

Disappointment 3 dollars for a order of chili cheese fries I feel like I got robbed

Date: 2 years ago

Review №133

Rating: 4

Date: 2 years ago

Review №134

Rating: 4

Date: 2 years ago

Review №135

Rating: 1

Ordered 4 corn dogs they brought out one then when I asked where the other 3 where they go back and bring those out and charge Me for those on their screw up. Poor customer Service wont be coming back to this location.

Date: 2 years ago

Review №136

Rating: 4

Date: 2 years ago

Review №137

Rating: 4

Date: 2 years ago

Review №138

Rating: 3

Date: 2 years ago

Review №139

Rating: 3

Date: 2 years ago

Review №140

Rating: 3

Date: 2 years ago

Review №141

Rating: 1

Date: 2 years ago

Review №142

Rating: 3

Date: 2 years ago

Review №143

Rating: 5

Lovely experience and wonderful customer service

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 1

The workers at the drive thru and most certainly deaf. They cant hear you unless youre screaming loud enough for the whole drive thru line to hear you

Date: 2 years ago

Review №146

Rating: 4

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 1

I went to the sonic drive thru on debbie lane, ordered a snicker sonic blast and quarter pounder w/cheese. The burger was extremely cold and the blast had ice cream all on the outside of the cup. Very disappointing. The drive thru lady was nonchalant about it.

Date: 2 years ago

Review №149

Rating: 1

Went to get a drink in drive thru the boy at the window took my card and disappeared in the back for a few minutes with my card, came back and handed me my card and a sloppy drink. At 0115 in the morning I get a text alert for declined payment of $55 tacobell doordash order. I haven t used my card elsewhere. Luckily I have fraud alert. I will be contacting the police.

Date: 2 years ago

Review №150

Rating: 1

Why does the white guy with braids ask you at the drive through if you want your change? Yes I want my change! No one from any other drive through has ever asked; its an automatic thing. You give the customer back their change. Only this location.

Date: 2 years ago

Review №151

Rating: 3

Went for an icecream and water while on the Job. Staff was nice but the resturant was drive-thru only. Why do the close the carports? Ice cream was a bit grainy, like they havent washed the ice cream machine that day. Prices were really good though. 6 bucks for large ice cream and water.

Date: 2 years ago

Review №152

Rating: 1

A hot greasy mess! The cook should be fired with their sorry $&@. Ridiculous!!!

Date: 2 years ago

Review №153

Rating: 3

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 4

Date: 2 years ago

Review №156

Rating: 5

Date: 2 years ago

Review №157

Rating: 1

Got 1 whole inch of mix-ins in a medium size blast the rest was just plain vanilla . Unfortunately this happens every single time from this location. Waste of money.

Date: 2 years ago

Review №158

Rating: 3

Date: 2 years ago

Review №159

Rating: 5

Date: 2 years ago

Review №160

Rating: 1

Asked for a diet coke and got a Dr pepper. Stalls closed and when button was pushed the person was rude and using the drive thru

Date: 2 years ago

Review №161

Rating: 4

Quick service. People seemed nice also..

Date: 2 years ago

Review №162

Rating: 4

Date: 2 years ago

Review №163

Rating: 5

Amaze balls

Date: 2 years ago

Review №164

Rating: 1

Date: 2 years ago

Review №165

Rating: 5

Date: 2 years ago

Review №166

Rating: 4

Was slow but overall ok

Date: 2 years ago

Review №167

Rating: 4

Date: 2 years ago

Review №168

Rating: 5

Great shakes

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 1

How can you screw up 2 hot dogs and order a tater tots? easy, make the hot dog swim in relish and serve tots cold & get no apologies from the manager, smh!

Date: 2 years ago

Review №171

Rating: 3

Customer service not that good

Date: 2 years ago

Review №172

Rating: 4

Im sorry yall are short-handed

Date: 2 years ago

Review №173

Rating: 1

My blasts were horrible!

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 2

They dont know how to make a milkshake and they dont know reeses peanut butter cup from butter finger.

Date: 3 years ago

Review №177

Rating: 5

Date: 3 years ago

Review №178

Rating: 1

I have never been to this place

Date: 3 years ago

Review №179

Rating: 1

Took forever in the drive thru and when I did finally get my order the food was very cold and the burger was literally smashed! I ordered 2 large drinks also and was given medium along with the route 44 that came with my meal. I tried several times to call the store to speak with a manager but only got a recording saying the voicemail box hasn t been set up!

Date: 3 years ago

Review №180

Rating: 1

The worst customer service of any Sonic I ve ever been to in my life. It took 5 minutes to order and 20 minutes later no drinks which is all we ordered. Hit the button and 5 minutes later, no answer. Finally went to drive thru to ask them to cancel our order and then saw them handing our drinks to someone else. She saw us and tried to take it away from the customer and give it to us but due to Covid we said NO. I tried to call to speak to a manager and no answer. Very poor customer service! Avoid this location.

Date: 3 years ago

Review №181

Rating: 1

Chili cheese was good but tots were cold. Bread for chili dogs was stale and food was smashed. Gravy was watery.

Date: 3 years ago

Review №182

Rating: 1

Ive had slow service here on several occasions. But, the last time I went, it took over half an hour to get 2 items and a drink! I ordered online, because I was in a hurry. I pulled up and checked in; it said my order was in the kitchen. After 20 minutes, I hit the red button. 10 min later, they still had not responded. No one had even come outside. I pulled around and walked up and knocked on the door; no answer. I knocked harder, finally someone answered and said my food was ready and hed be right back. A few minutes later, someone finally brought my food, but not my drink. A few minutes later they brought my drink. They gave me the wrong burrito and the wrong flavor slush. It was far and away the worst fast food experience, Ive ever had. Everytime I go its a new excuse. Out of banana pudding mix. The system is got down. Do yourself a favor, go somewhere else.

Date: 3 years ago

Review №183

Rating: 3

Date: 3 years ago

Review №184

Rating: 4

Date: 3 years ago

Review №185

Rating: 1

Paid cash. Carhop took my cash and was told to have a good day and walked off. So guess you get mugged if you dont actively ask for change here.

Date: 3 years ago

Review №186

Rating: 5

Its Sonic. Great drinks and good (not great) food. 5 star rating based on service, speed in which your order is brought to you, and food/drinks have never been bad.

Date: 3 years ago

Review №187

Rating: 2

Date: 3 years ago

Review №188

Rating: 5

Date: 3 years ago

Review №189

Rating: 4

Date: 3 years ago

Review №190

Rating: 5

Date: 3 years ago

Review №191

Rating: 5

Date: 3 years ago

Review №192

Rating: 1

Ordered drive thru & the girl didnt even read us our order back which we thought was odd but didnt pay attention to it since our order was only 1 crispy & 1 grilled chicken wrap. The 3 cars in front of us left & come to find out, they only charged us for 1 chicken wrap... As we were waiting for him to come back to the window, we clearly see two of their employees just texting on their phones. One of them with earbuds in her ear, both sitting on the counter where they prepare food. Freaking ridiculous that were waiting an extra 15 minutes for the chicken wrap which shouldve been in our original order to begin with. Total wait time 25+ minutes for that order. Ridiculous...no apology, no accountability for their mistake.

Date: 3 years ago

Review №193

Rating: 1

Date: 3 years ago

Review №194

Rating: 5

We love their cherry lime aids.

Date: 3 years ago

Review №195

Rating: 3

Date: 3 years ago

Review №196

Rating: 3

Date: 3 years ago

Review №197

Rating: 4

Date: 3 years ago

Review №198

Rating: 4

Had a small issue with being given the wrong drink, went back thru drive thru and easly corrected. Friendly staff

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 3

Date: 3 years ago