About the Company
rating: 4.3
Ww are a diner with a full menu. We open at 6am and serve an amazing breakfast All Day Everyday! We have 21 burgers on the menu to choose from but we are Way more than just amazing breakfast and burgers! We offer a variety of entrees, including a fried shrimp plate, a variety of sandwiches, wraps, and salads. We also have daily and weekly features to mix it up and offer something unique and different to our loyal customers. We have been in business since 2006 and still going strong. There's a reason for that! Come check us out for an amazing breakfast, lunch or dinner and enjoy hanging out in our 50's style, family oriented diner! We hope to see you soon! -Tom
Categories
- American restaurant
- Breakfast restaurant
- Brunch restaurant
- Cafe
- Family restaurant
- Hamburger restaurant
- Restaurant
Contact Information
Phone: +1 817-459-9000
Website: https://tomsburgersandgrill.com/
Address: 1530 N Cooper St, Arlington, TX 76011, United States
- Monday: Closed
- Tuesday: 7 AM–9 PM
- Wednesday: 7 AM–9 PM
- Thursday: 7 AM–9 PM
- Friday: 7 AM–10 PM
- Saturday: 7 AM–10 PM
- Sunday: 7 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
Date: a day ago
Review №2
Rating: 3
Customer service was excellent. Although, burger meat was not the best quality, it was palatable and the fries were good. Atmosphere was friendly, but the place could use some freshening up...its a tiny bit cruddy. Would I go back? Yes, Id try them again. I think of it as a little old hole in the wall place to go for a quick bit...will see how it goes on the next trip.
Date: 2 days ago
Review №3
Rating: 5
Great customer service .. food is great
Date: 2 days ago
Review №4
Rating: 5
It s been way too long since I ve dined here so my buddy and I, avid supporters of small business, headed north to be amazed. We were not disappointed! The staff (including the eavesdropping manager) are always fun and friendly (including the eavesdropping manager)! Yes, the food is great, but the people are why I keep finding my way back!
Date: 3 days ago
Review №5
Rating: 5
Nice retro environment with excellent food, the spicy cheddar Philly was great.
Date: 5 days ago
Review №6
Rating: 1
The server was nice but the food wasn t. It took a VERY long time, especially considering the time of day and how busy it was. There were probably only 6 or 7 people in the whole restaurant at around 4pm ish. We got 2 burgers and 2 cheesesteaks. The burgers came out cold but the cheesesteaks were scorching hot. They probably couldn t get them out in a close time frame or had to do them one at a time. The burgers weren t anything special. The meat tasted weird/fake. It was probably frozen, it looked grey on the outside. The cheesesteaks were ok but really greasy. We asked for hot sauce and they gave us a Louisiana hot sauce, and a Tabasco inside of a Louisiana bottle (which looked and felt very unprofessional). Nothing was really special. I didn t see or taste anything to give this place another try.
Date: 5 days ago
Review №7
Rating: 5
Date: a week ago
Review №8
Rating: 3
Burger was pretty good! I can t believe you put that Mac and cheese on our table. It looked like 3 day old school lunch complete with old cheese film.
Date: a week ago
Review №9
Rating: 3
Love our waiter Arron
Date: a week ago
Review №10
Rating: 5
Date: a week ago
Review №11
Rating: 4
Food was decent, staff was nice.
Date: a week ago
Review №12
Rating: 4
Great server n good food...I recommend it to everyone
Date: a week ago
Review №13
Rating: 2
I wanted to love this place because I always see it on my way home but I couldn t, service was not the greatest, food was ok but pricey, and it was dirty.
Date: 2 weeks ago
Review №14
Rating: 5
I told the waitress that it was my first time here, and a customer heard me and said the July hamburger was really good, and so I tried it with onion rings and was really good I was at Toms Burgers a few weeks ago and had a mushroom burger and home made onion rings. All I can say is one word DELICIOUS . Close to home and no problems with service by waitstaff either. Tell your neighbors. Great food
Date: 2 weeks ago
Review №15
Rating: 5
This is my go-to spot anytime I dont feel like cooking breakfast. My favorite is the grits, bacon and French toast breakfast. Oh, and dont forget the fresh squeezed orange juice
Date: 2 weeks ago
Review №16
Rating: 5
Date: 2 weeks ago
Review №17
Rating: 5
An ideal classic diner experience. Excellent breakfast fare, standard and reimagined upscale burgers. Be sure to check out the Philly Cheesesteak options. Food : 5/5
Date: 2 weeks ago
Review №18
Rating: 5
Date: 2 weeks ago
Review №19
Rating: 5
Date: 2 weeks ago
Review №20
Rating: 5
My wife and I discovered this spot on our last trip up from San Antonio and have been hooked ever since. The food is amazing from breakfast, burgers, to tacos! You can really tell everything is made from scratch and in-house! The service is also amazing everyone is SUPER friendly and seem to genuinely care about your experience. Last, but not least, the atmosphere is amazing! Nothing beats a genuine diner! Prices are also verrrry reasonable! Run, don t walk to Tom s Burgers & Grill!
Date: 3 weeks ago
Review №21
Rating: 5
Date: 3 weeks ago
Review №22
Rating: 5
Probably one of the best burgers I ve had. You can taste that it was flame grilled and not many places do that any more. Cooked perfectly medium well and you can tell the Mac and cheese bites were breaded and prepared fresh in house and not frozen. I never would have known this spot existed had it not been for LinkedIn. Highly recommended.
Date: a month ago
Review №23
Rating: 5
My husband and I ate here Saturday August 31 shortly after noon. He had the Southwest Burger with fries, and I had the Old Fashioned Cheeseburger with fries. Both were outstanding. From the first bite to the very last, everything was delicious. The server, Aaron was terrific with an excellent customer service attitude and attentive to our needs. We ve been fans of Tom s for a while. We ve eaten here many times and have never been disappointed. If I could give 10 stars, I would.
Date: a month ago
Review №24
Rating: 4
Date: a month ago
Review №25
Rating: 5
Great place, great food, great, heavy vanilla waffles
Date: a month ago
Review №26
Rating: 4
Date: a month ago
Review №27
Rating: 5
Date: a month ago
Review №28
Rating: 5
Date: a month ago
Review №29
Rating: 5
OMG, Flashback to old fashion cheeseburger Charcoal flavor and just perfect I will want to come back again and again anda again Great job, great service
Date: a month ago
Review №30
Rating: 4
Date: a month ago
Review №31
Rating: 5
Searched online for a burger place and this came up in our search. We like what the webpage had to say. We were not disappointed. For sure that old time diner feel. Our server Carolanne was amazing. Burgers and fresh cut fries for both of us. One added a fried egg Burgers was cooked as ordered. $25 for 2 people for lunch ..can t think of another place for great food at that price.
Date: a month ago
Review №32
Rating: 5
Been going for years. My favorite burger place. Brother loves the chicken fried steak and onion rings. Servers are always super nice too. Great diner feel.
Date: a month ago
Review №33
Rating: 5
Date: a month ago
Review №34
Rating: 5
Great good, great portions and great prices! Tom is a nice guy and his staff is very nice also!
Date: a month ago
Review №35
Rating: 5
Date: a month ago
Review №36
Rating: 1
Everything is from frozen or a mix. The hamburger patty was premade from frozen, the country gravy was from a mix, and the biscuits were so dense and very obviously from frozen. How they won any contest is beyond me. After deciding to eat local instead of corporate, I feel like I should have gone to McDonalds for the quality we got. It was so disappointing. Save your money.
Date: a month ago
Review №37
Rating: 4
Date: a month ago
Review №38
Rating: 5
I brought my 12 year old son in last week for lunch, and we absolutely loved it. We had outstanding service (Rachel?) and the food was delicious. He loved the atmosphere and has asked me every day if we can return. We will definitely be back soon!
Date: a month ago
Review №39
Rating: 5
Tom and his staff are wonderful!!!
Date: a month ago
Review №40
Rating: 5
Date: a month ago
Review №41
Rating: 5
Awesome food! Always have great service here. Toms has been a staple of Arlington and we hope it remains that way for decades to come
Date: 2 months ago
Review №42
Rating: 2
We went there around 2ish, our waitress was new and confused. I had a cheeseburger, and if their idea of a brioche bun is Kroger brand, they nailed it. Worcester so you couldnt taste the meat. My bro got a chicken, mushroom and swiss sandwich, served on the same bun. $32 for what would have cost us maybe 15 anywhere else, had to beg for napkins and no refill on our tea even though we asked 3 times. Great place to go if you want to be overcharged!
Date: 2 months ago
Review №43
Rating: 5
Best cheeseburgers in DFW!!
Date: 2 months ago
Review №44
Rating: 4
Laid back burger joint! Not a long wait with plenty of menu options. Chips & queso was our appetizer. It was okay, nothing special. We both got burgers cooked to our liking. Juicy with all that fixings that were generous & fresh. We also each got cheese tater tots, they came out piping hot (which was awesome!) with shredded cheese sprinkled on top for it to melt. I might recommend adding some cheese in between the layered tots though so its just not on top. The rest of the tots miss out! Service was good, a friendly waitress that checked in on us often. Check them out, lots of fun burger options (obviously its their focus) to choose from but they also have sandwiches, wraps, entrées etc. with breakfast all day options.
Date: 2 months ago
Review №45
Rating: 1
Date: 2 months ago
Review №46
Rating: 5
Very nice place. Kind people and great food. This is who we should be supporting, not big chains. The prices are high to break even, on some food items. The burgers are fairly priced. This is a mom and pop restaurant, they dont have that many workers. The service will be slow(depending on the time of day), but the food is worth the wait. The owner is running around, working. Take your family and enjoy a great meal, and without the cleanup. Please dont forget to tip your waiter/waitress.
Date: 2 months ago
Review №47
Rating: 5
Fantastic tasting food, especially the onion rings. Very friendly attentive wait staff.
Date: 2 months ago
Review №48
Rating: 5
Best burger Ive had in months. Fried okra & a side of fried mac & cheese. Salads also available if dietary requirements dictate otherwise. Great staff & service. Youll love the atmosphere!
Date: 2 months ago
Review №49
Rating: 5
Date: 2 months ago
Review №50
Rating: 4
Date: 2 months ago
Review №51
Rating: 2
The restaurant is very dirty. The walls have food on them. Trash is in a lot of places that has been in the same spot since the last time I ate there.
Date: 2 months ago
Review №52
Rating: 5
Date: 2 months ago
Review №53
Rating: 2
Food was a rip off! The prices are too high, and the food wasn t anything to write home about. Everything Al a cart from a greasy spoon diner. Family left very disappointed and spent over $60. I wish we would have went to Burger King next door. Only thing that was really wonderful was our server. He did an amazing job. Bathrooms are nasty
Date: 2 months ago
Review №54
Rating: 3
Ate here for the first time yesterday after eyeing this place for a year plus. The food was good but the only reason I gave this a three star instead of 4 is due to the owner Mr. Tom made me feel comfortable and wanted there. The rest of the staff just treated me like a tool and I really started to just leave with my food but I truly enjoyed Mr. Toms hostility. So I do want to thank him. I will eat here again one more time and if the staff cant treat me as Mr. Tom did I wont be returning anymore. Dont let this post discourage you from eating here tho. To each they own. This was my experience.
Date: 2 months ago
Review №55
Rating: 5
New waitress Cassidy served us with a great smile and attitude thank you!!!!!!!
Date: 2 months ago
Review №56
Rating: 5
Great prices and food!!!
Date: 2 months ago
Review №57
Rating: 5
Love the 50 s vibe inside coupled with friendly service and amazing food! Those burgers are mouth watering delicious!!
Date: 2 months ago
Review №58
Rating: 5
Loved everything about this place the staff and Tom were great!
Date: 2 months ago
Review №59
Rating: 5
Date: 2 months ago
Review №60
Rating: 5
Date: 2 months ago
Review №61
Rating: 3
Our eggs Benedict was good and our waitress was kind! However, there was a smell coming from the curtains. I would recommend replacing the curtains, it looks like it haven t been washed.
Date: 2 months ago
Review №62
Rating: 5
Great food. Our waiter was nice and provided great service.
Date: 2 months ago
Review №63
Rating: 5
Date: 2 months ago
Review №64
Rating: 2
Drove 45mi and was pretty disapointed. Finally got order made and waited awhile for what was to be two stakes well done with our sides. Had 2 stakes ordered with Salads. Kept waiting for salads but waitress finally showed up with 2 philly stake sandwiches. She took them back and eventually brought salads. Then finally brought our stakes out but were not well done. Friend sent his back and knew as quick it come back it was not well done yet. Mine kinda Medium. He only could eat about half. Waitress was not one of the friendly we have had. Wasnt what we had hoped..
Date: 2 months ago
Review №65
Rating: 3
Ordered a steak well done and it came out with pink in the middle to rare for me send it back came back the same way. Probably maybe Im just too picky but I like my steak well done. Order the mashed potatoes and they were garlic mashed potatoes and posted really too much garlic in them. Had corn on the cob it was good.
Date: 2 months ago
Review №66
Rating: 5
Date: 3 months ago
Review №67
Rating: 5
Love the food and prices. Great service and wonderful atmosphere
Date: 3 months ago
Review №68
Rating: 4
Great little place friendly staff and a great atmosphere. The food prices are good and portions are nice. Breakfast all day. The only negative was the mens restroom. I m not saying it had not been cleaned but it did not look like it had been cleaned in a couple days. As someone who has worked in food service I know what a clean restroom should look like.
Date: 3 months ago
Review №69
Rating: 4
This is such a fun, retro restaurant. We were greeted promptly and shown to a table right away. The restaurant was probably about 60% full, and it was quiet and easy to have conversation. The service was excellent! Our server was helpful, friendly and she ensured we had everything we needed. I had the A1 burger and really enjoyed it! The fries were fine, nothing special but good with the burger.
Date: 3 months ago
Review №70
Rating: 4
Loved this place! The staff was awesome! The decor and design is pretty cool. The food varied. My hickory burger was delicious. The onion rings and tater salad were outstanding. The waffle was not impressive. My date only ate half her burger so i decided to try it and the meat tastsd like a premade lower quality patty you would get from a discount market. Love the service so o dont want to write these guys off. Will come try the chicken fry soon. :-)
Date: 3 months ago
Review №71
Rating: 3
Unique looking gourmet burger joint. Tried their month special non-pimento cheeseburger, it was ok. Sides were really good. There were flies inside the restaurant. Toms son served us and he was great.
Date: 3 months ago
Review №72
Rating: 5
Date: 3 months ago
Review №73
Rating: 5
Super cool burger joint with a great vibe and retro interior. It s family owned and operated so it s always nice to support a local business. The servers are very personable and helpful. Definitely try the milkshake
Date: 3 months ago
Review №74
Rating: 2
NOT IMPRESSED. The fries were semi raw inside...tiny pieces of bread on the Rueben sandwich (inflation portion) + bottle water for $18. I ate part of the food after paying over $18 and came to the restaurant that Im at now to have a good meal. Its ridiculous that I had to buy 2 lunches today. The service is friendly here but theres no value with their pricing and the food if below par. I wont be back. I highly recommend you dont waste your appetite on this place!
Date: 3 months ago
Review №75
Rating: 3
Love breakfast here, but dinner was a bit underwhelming.
Date: 3 months ago
Review №76
Rating: 5
Toms Burgers & Grill its a great place. The burgers are delicious, as is everything else on the menu. The atmosphere is like eating with your family. Service is very friendly and professional. Prices are fine.
Date: 3 months ago
Review №77
Rating: 5
Great burger and Great service.
Date: 3 months ago
Review №78
Rating: 5
I had a mushroom Swiss burger and it was delicious.
Date: 3 months ago
Review №79
Rating: 5
So many good things to say , we were looking for a new place to have breakfast , they have a loyalty program and the food is top- notched and well priced. David-Lee was our waiter and he was phenomenal! Check it out ! Tell them Mindy send you :) Kid-friendliness: Kids are welcome ;)
Date: 3 months ago
Review №80
Rating: 5
Date: 3 months ago
Review №81
Rating: 5
Food was great, service so so. Ordered a cheeseburger but got a hamburger. Also got to see the owner who once employed my granddaughter but wasnt all too pleasant with her... attitude wise. Oh well. Nice place though.
Date: 4 months ago
Review №82
Rating: 5
Wait staff = Excellent! Food = superb! Cleanliness = Top Tier! One of best new places I have been in a while. Love the old time nostalgia. Will come again.
Date: 4 months ago
Review №83
Rating: 5
Date: 4 months ago
Review №84
Rating: 5
Some mighty fine fried pickles we had, and a toothsome burger to follow! I would absolutely come again, for I had a mighty fine time!
Date: 4 months ago
Review №85
Rating: 5
Date: 4 months ago
Review №86
Rating: 4
The eggs had a peculiar taste to them and the oatmeal looked really sad. Very bland also. Corned beef hash was spot on though. Bacon burger and chili dog was good. Parking: Parking is plentiful
Date: 4 months ago
Review №87
Rating: 5
Excellent place, spectacular attention, a different and happy atmosphere Parking: Parking is in the same place as the restaurant. Kid-friendliness: My children liked the place because of the very bright colors. Wheelchair accessibility: If you have a wheelchair entrance
Date: 4 months ago
Review №88
Rating: 3
Service was outstanding. Food could use some seasoning.
Date: 4 months ago
Review №89
Rating: 5
Great flavor definitely bring your appetite and try a milkshake
Date: 4 months ago
Review №90
Rating: 5
Great burger and onion rings, and a unique location. Perfect before a ballgame.
Date: 4 months ago
Review №91
Rating: 5
Date: 4 months ago
Review №92
Rating: 1
Well, I dont believe in racism. I just believe in good/ bad and right and wrong. But when I tell you my experience here was like a movie of a blk man ending up in a part of town he shouldnt be, this was it lol. And I was soooo craving a burger or breakfast. But I walked in, and NO ONE, I mean NO ONE, greeted me. I sat at the bar, and NO ONE I mean absolutely, NO ONE acknowledged me. No water and napkin, no Hi, Ill be with you in a second! NOTHING!! Hell, even the cook back there looked at me with utter disdain, as if he was thinking, Why are you here? At the time, and Ill emphasize, AT THE TIME, I was the only colored man in there. The families were eyeing me with looks like....Boy, what are you doing. Like legit, I thought I was in Jim Crow South Alabama. But the straw that broke the camels back was when I turned to my left after what felt like 20 mins of sitting, unacknowledged, I turned to my left, seen a big belly cop, sheriff, police, whatever, looking at me, chewing on snuff or something, legs wide open, radded back in his seat, and WOULD NOT I MEAN WOULD NOT TAKE HIS EYES OFF ME. Staring with a look that could burn you like sunlight in a magnifying glass. Well, at this point, I got the message and told myself, I dont think you are supposed to be here. I picked up my keys and left the building. Since I moved to Arlington, I been seeing this place with the silver roof and telling my lady, hey I believe they may be cooking some dern good food in there and Ive always wanted to go. I went, mouth watering for a pecan smoked burger, and I was met with that experience. I could be wrong and over thinking, but what made me get the notion that something wasnt right was the fact I sat right at the bars end , close by the register, and the waitress passed me up more than 10 times, didnt blink at me or even say hello. No water, no nothing....so I felt I wasnt welcomed. But booooooy, I wish I couldve had that pecan smoked burger. Lmbo but...eeh, meh.......things happen!
Date: 4 months ago
Review №93
Rating: 5
This place is great! Clean, friendly, roomy, awesome food at a great price!! Definitely check it out!! Food
Date: 4 months ago
Review №94
Rating: 5
got to love this place still great food an atmosphere
Date: 4 months ago
Review №95
Rating: 5
Food was hot and fresh and our server jade was great!
Date: 5 months ago
Review №96
Rating: 5
Date: 5 months ago
Review №97
Rating: 5
Tom s has been a favorite of ours for quite some time. From a traditional, classic style breakfast to enjoying a 1/3rd pound breakfast burger with all the fixins! We love it here .. and have been guests since it BECAME Toms. It used to be a Denny s and then some sort of fish restaurant but it s been Toms for years now.
Date: 5 months ago
Review №98
Rating: 1
45 min is a long time for salad and sandwich,,,only 2 customers. You need good cooks Food
Date: 5 months ago
Review №99
Rating: 5
Great food/ service Parking: Spaces for everyone Kid-friendliness: It has options for everyone Wheelchair accessibility: Anyone can go
Date: 5 months ago
Review №100
Rating: 5
This was a fun outing. A good old diner that had lots of memorabilia on the walls. A great variety of food. I had chili and fried pickles. Good flavor with a hint of spice. The fried pickles were tempura battered and were crispy. My son had chili cheese fries and the spicy burger. He ordered it. Its medium rare and it came out perfect.
Date: 5 months ago
Review №101
Rating: 4
This place is a cool throw back style diner. They have a huge menu with a little bit of everything. We all got burgers and they were absolutely delicious. The fries are made there and so good BUT everything is Ala cart (think 5 guys or Fat Burger) you buy the burger and fries separately. We caught them as they were closing so we were quick in and out but the burgers were delicious and well be back for sure.
Date: 5 months ago
Review №102
Rating: 4
Love Toms burgers. They have good food great service!!!
Date: 5 months ago
Review №103
Rating: 1
Horrible service got my burger wrong 4 times and then server gave me condescending attitude. Horrible service and horrible waiter. At the end, I just ended up leaving since It had been already close to an hour wait.
Date: 5 months ago
Review №104
Rating: 5
I wish this place was closer to my home. I hit it every time Im out in this area its an amazing place - breakfast and lunch. Food
Date: 5 months ago
Review №105
Rating: 4
2 burgers, Ruben, fried cheese stickles, fried pickles, 2 sodas 90.00 with tip
Date: 6 months ago
Review №106
Rating: 5
Yummy food, friendly staff!
Date: 6 months ago
Review №107
Rating: 5
Date: 6 months ago
Review №108
Rating: 5
good food, and a friendly place for good meal
Date: 6 months ago
Review №109
Rating: 4
>×&^#*#[# cuss words of awesomeness. Burger was a home run. People are really sweet. Feels like a blast from the past. Make sure you read the menu though, or itll be more than you think.
Date: 6 months ago
Review №110
Rating: 4
My sister and I including her boyfriend just left the hospital after hearing our dad was in a coma. Joseph was our waiter and not only did he take care of us he let us enjoy our meal without constantly checking up on us. Which who doesnt want to take be bortherd all the time with every bite you take We over heard a waitress talking mess to him and as she walked away stated out loud to another coworker that waiting tables isnt for everyone. We were in shock! First of all that type of opinion will loose customers and not only that but report you to your manager. Before we left we made sure Joseph knew what a great waiter he was and how much we appreciated him. We spoke highly of him as we continued to enjoy our meal. Let me tell you Joseph got a tip he deserved and it wasnt a lame five dollar tip either Be the light that the world needs kiddo and above all stay positive.
Date: 6 months ago
Review №111
Rating: 5
Great burger, even better service. Wonderful people!!!
Date: 6 months ago
Review №112
Rating: 5
Took my girls here tonight. They loved the retro vibe and wanted to sit at the counter so we did. I had the buffalo chicken sandwich, and it was the best one Ive ever had. It was absolutely perfect. Well be back sooner than later! Kid-friendliness: Fun vibe, coin operated trinket machines, plenty of menu items kids would like.
Date: 6 months ago
Review №113
Rating: 5
Date: 6 months ago
Review №114
Rating: 5
Man lemme tell you, this is probably one of the best burgers I have ever had. I m forcing myself to finish it because it s so good! You don t even need a side with how filling these burgers are, but the sides as fantastic. I got tater tots and my boyfriend got fries and I can t decide what s better. We will definitely be back! Best use of $35 we ve spent in a minute.
Date: 6 months ago
Review №115
Rating: 5
Thanks for such a fun diner! Burgers were fantastic! Get the onion rings.
Date: 6 months ago
Review №116
Rating: 5
Date: 6 months ago
Review №117
Rating: 5
Date: 6 months ago
Review №118
Rating: 5
Date: 6 months ago
Review №119
Rating: 1
Let me start by saying, I ve been in North Arlington since 1987. I ve seen restaurants come and go and was always amazingly impressed with Tom s food quality and service. That being said Tonight after a 13 hour work day, I ordered food to go for my mom, my wife, and me. Two BLTs (one w/soup), and one California Chicken Sandwich. When I got home, one BLT had no bacon (asked for applewood smoked), chips instead of a side of soup, and a chicken sandwich with chicken so undercooked, I couldn t tear it apart with my hands. I called to ensure my order was correct and was told, Oh man, I got you next time. I remember you. After realizing the other problems with the order, I returned to the store to simply ask for a refund. I was met with animosity, sarcasm, and laughter in my face regarding the mistakes on the order by their waiter, Tom Lee. No apologies regarding the raw chicken or completely wrong order, only laughter and a nonchalant attitude while leaning carelessly against the wall laughing at my frustration. The manager, although apologetic for the wrong order, saying, mistakes happen , never seemed to deem it necessary to correct or apologize for Tom Lee s behavior. I eventually received my refund after excessive complaining and describing the problems with my order, but only while I continued to be mocked and treated as though it was my fault that the order was completely incorrect and/or uncooked. I ve met Tom on many occasions, most recently at the gas station at Kroger to talk about things such as how much I loved his restaurant. Unfortunately this won t happen again. I wonder if Tom even knows who is working there or what quality of food and service his patrons are receiving. Multiple health code violations over the past few years (public information; look it up) would make me think not. It actually saddens me to know that this long time North Arlington eatery will most likely soon close due to experiences like this. Sorry Tom. Your unobservant ownership and people like Tom Lee did it. Might think about that for your future endeavors.
Date: 6 months ago
Review №120
Rating: 5
Great food and the servers are real polite and attentive defiantly going back
Date: 7 months ago
Review №121
Rating: 1
Food was great but servers are rude. Tried asking one of the waiters that has a white highlight on her hair a question she saw me walking her way and she walked away fast to ignore me and went to go watch a movie on the screen left me standing there when I went back to my seat she was went back. They need better training. I will not recommend.
Date: 7 months ago
Review №122
Rating: 4
Date: 7 months ago
Review №123
Rating: 5
Date: 7 months ago
Review №124
Rating: 5
Date: 7 months ago
Review №125
Rating: 4
Thursday Shrimp & Grits are awesome. I have bee going to Toms since he opened...always a pleasure.
Date: 7 months ago
Review №126
Rating: 5
Date: 7 months ago
Review №127
Rating: 3
Pricey $$$
Date: 7 months ago
Review №128
Rating: 5
Love the 50s dinner in general. Music is perfect. Ashley did awesome as a server Loved my food. We will be back
Date: 7 months ago
Review №129
Rating: 4
Prices are a but high but food and service excellent...
Date: 7 months ago
Review №130
Rating: 5
Onion rings are off the chart. And their burgers are fresh off the grill and very good and great atmosphere. Brook was so friendly and helpful..
Date: 7 months ago
Review №131
Rating: 3
Date: 7 months ago
Review №132
Rating: 4
Excellent patty melt with black bean veggie burger. Great 50s Diner atmosphere with appropriate music.
Date: 7 months ago
Review №133
Rating: 4
We love the funnel cakes. The service was weird, maybe a new server. We had to have someone get him every time we needed something even to order. Be aware french fries dont come with burger so it makes it around $15 for basic plate. Wheelchair accessibility: Easy to get in and out in a wheelchair
Date: 8 months ago
Review №134
Rating: 5
The building is modeled on a diner in Daytona Beach where we ate while visiting my brother. Nostalgia is nice sometimes. The food is delicious. I like an egg white omelet with spinach, mushrooms, and sometimes chorizo. Why not? Marble rye toast and tomato slices. Breakfast all day? You bet your boots. The service is great. Its nice to have a family away from home. Right around the corner. Also, Tom is great. He will talk to you about anything. His ideas about food and family are profound. Love this place! Parking: You park your car. Whats too explain? Kid-friendliness: They are free to roam.
Date: 8 months ago
Review №135
Rating: 5
Date: 8 months ago
Review №136
Rating: 2
Joint needs a MAJOR face-lift! First thing I noticed when I walked in is how dirty and cluttered it is the foyer. Not a good first impression! Second was the musty smell emanating from the old, strained carpet. I almost walked out after that, but I was meeting someone. Worst of all was the mens restroom, Ive been in Mexican gas station bathrooms that were cleaner. The food is your typical dinner fare. I had the bacon cheeseburger with onion rings. The burger was cooked to order, and the first couple of rings were great, but once they got cold, they were limp and greasy. Unless they clean the joint, I wont be back.
Date: 8 months ago
Review №137
Rating: 5
Good to go food on a rainy nite
Date: 8 months ago
Review №138
Rating: 5
My partner and I love diners like this! :) Our server was very sweet and accommodating and our food was great
Date: 8 months ago
Review №139
Rating: 4
Food was pretty good. Chicken fried steak was very tender. Mashed potatoes were thick and sticky. Corn tasted like corn. My son had a bacon cheeseburger with no bacon. He said it wasnt the best but not the worst either. I dont think I will go back if I come back to Dallas.
Date: 8 months ago
Review №140
Rating: 3
Date: 8 months ago
Review №141
Rating: 3
9 yrs ago bugs
Date: 8 months ago
Review №142
Rating: 5
Great and welcoming atmosphere. Loved the food, and I will definitely come back.
Date: 8 months ago
Review №143
Rating: 1
Old timey diner vibes initially attracted me to try this place out. My dinner companion and I were treated decent enough by the wait staff. Slow service. Food was greasy and bland. Only other table of customers made rude remarks about everything. I would avoid if you re not a local. Kid-friendliness: I wouldn t bring a kid here after the sun sets.
Date: 8 months ago
Review №144
Rating: 5
Date: 8 months ago
Review №145
Rating: 4
Good food, staff smiling, I wish you a bigger cup for the hot chocolate. :) clean place,
Date: 8 months ago
Review №146
Rating: 5
Date: 8 months ago
Review №147
Rating: 5
Ate the Ruben sandwich. Very good sandwich. Kid-friendliness: Had a small library at door for kids. Great idea! Food : 5/5 |
Date: 8 months ago
Review №148
Rating: 4
Food is good service needs some work
Date: 8 months ago
Review №149
Rating: 4
I was seated immediately, though it was mid-afternoon. I ordered the chicken fried steak. It was delivered quickly. It was delicious. My server was friendly and attentive. Ill be back.
Date: 8 months ago
Review №150
Rating: 1
Date: 9 months ago
Review №151
Rating: 3
Cool place, nice atmosphere... Im sure I would have enjoyed my burger more if only they hadnt doused it in a comedic amount of mustard after asking for mayo only. Wad of mustard soaked napkins and one new bun later I was finally able to finish it.
Date: 9 months ago
Review №152
Rating: 5
Great burgers
Date: 9 months ago
Review №153
Rating: 5
Date: 9 months ago
Review №154
Rating: 5
Best onion rings ever!
Date: 9 months ago
Review №155
Rating: 5
Great burgers and good breakfast. Friendly.
Date: 9 months ago
Review №156
Rating: 5
12/30/23. Always a good burger here! I had the Mushroom Swiss burger. My wife had a chicken salad wrap. All was served fast. Noah, our server, was very tall & very efficient. Thank you for a good experience at Toms burgers and Grill! Get Outlook for Android Earlier this year: We enjoyed a nice burger of the month: the honey mustard and the burger were good. The staff was fast and attentive. A nice Roadside Treat! Get Outlook for Android
Date: 9 months ago
Review №157
Rating: 4
I stopped in for lunch as Ive only had breakfast here. It was okay. I had the mushroom swiss burger and it was dry. I ordered the onion rings and they were too thick cut in my opinion. Tasted more like I was eating thick slices of raw onion. Server was nice, I may return and get a sandwich instead of a burger, because it did look good on the menu as well. Breakfast is always good though.
Date: 9 months ago
Review №158
Rating: 5
Everything Ive tried at Toms has been great. The quality of the ingredients is evidenced by the flavor profile on your palate.
Date: 9 months ago
Review №159
Rating: 5
Best place ever young girl and guy that work up there the most amazing people ever! Young guy was a great server and then our car had died and they both stopped to help get us back on the road 100 % recommend this place good food and great people!!!!! Kid-friendliness: Have coloring books
Date: 9 months ago
Review №160
Rating: 4
Date: 9 months ago
Review №161
Rating: 4
Date: 9 months ago
Review №162
Rating: 5
Are you kidding me? Beer battered onion rings with an awesome Rueben sandwich for me! Delicious food and great atmosphere!
Date: 9 months ago
Review №163
Rating: 5
Ashley was very friendly man I love this place would recommend to anyone very loving and family friendly.
Date: 9 months ago
Review №164
Rating: 4
Date: 9 months ago
Review №165
Rating: 4
Good but not great.
Date: 9 months ago
Review №166
Rating: 1
I had been wanting to try this place for a while and today i finally went, they sat us down and before we even sat down she immediately asked what we wanted to drink. We asked for waters since we didn t know what drinks they had. She dropped off the drinks and never came back. I could see the girl talking to her coworker and she never once asked us what we wanted to order. After almost 20 minutes of waiting, we decided to walk out. I was very disappointed with the service.
Date: 9 months ago
Review №167
Rating: 2
Lots of room for improvement. Long wait for food. Fries clearly sat. Pattymelt was okay. Over priced. Would not recommend. Braums blows this place away.
Date: 9 months ago
Review №168
Rating: 5
Date: 9 months ago
Review №169
Rating: 5
We loved this place. Its like stepping back into time Kid-friendliness: They very friendly and inviting. Food : 5/5 |
Date: 9 months ago
Review №170
Rating: 3
The burgers had no seasoning. They had to wipe down the table again because it was still dirty. I will not be back.
Date: 10 months ago
Review №171
Rating: 1
Amazing food with VERY relaxed hours. The hours seem to be whenever they feel like opening, so never go by whats posted on their front door. Been burned multiple times by going by whats posted on their door. Today is yet another disappointing example 12/02/2023. Opens at 7am....Im here at 7:30am. Guy with beard inside looks at me through glass and says were closed. Owner should step up and do better because customers like reliability.
Date: 10 months ago
Review №172
Rating: 5
Date: 10 months ago
Review №173
Rating: 5
I would put the photo of the chilli I just ate, but it was so good I ate it all before I could snap a photo. Me and a co worker stopped by for some of this Award Winning Chilli and weren t not disappointed. My only complaint is I didn t order more
Date: 10 months ago
Review №174
Rating: 5
Great
Date: 10 months ago
Review №175
Rating: 3
If you want a better burger for the price and support small business eat here instead of whats nextdoor
Date: 10 months ago
Review №176
Rating: 5
This place is so cute and great food
Date: 10 months ago
Review №177
Rating: 4
The food was great. Nice big portions. A must try are the mac and cheese bits. The service is a bit slow. But the food made up for it..
Date: 10 months ago
Review №178
Rating: 5
Just left there after going to one of our favorite restaurants that stop serving breakfast early. Ended up at Toms. Our waitress Kay was absolutely amazing and made our visit exceptionally pleasant and exceeded our expectations. She kept our coffee full and our order came out exactly as requested and perfectly cooked. Kay continued to check on us throughout our meal and engaged in conversation several times. She was absolutely amazing and we will definitely be back and ask for her specifically. The food was awesome, well cooked and the place is clean and inviting. I highly recommend this place and their warm welcoming attitude. Kudos to a great team at this location. I will definitely be back for another great meal. Parking: I cant speak for other days when I wasnt there. However there was plenty of parking available today when I arrived on a Saturday midday.
Date: 10 months ago
Review №179
Rating: 5
Fun come as you are environment..1st time here and I qas given the red carpet treatment! Highly recommend!
Date: 10 months ago
Review №180
Rating: 5
50s style diner known for their burgers and chicken fried steak. I got the shroom burger and my bf got the a1 burger and fries. They both tasted good but I liked mines better. The fries aren t that bad either. They come out unsalted and you can salt and pepper them yourself but they re not bad crispy and not too greasy. My burger felt healthy. The shroom was big and actually felt like a patty. The A1 burger was good too. Both burgers weren t too greasy, they came out kind of gourmet and I would liken them to JR Bentley in Arlington (now permanently closed). I would try them again and this time try their chicken fried steak that s won them food awards.
Date: 10 months ago
Review №181
Rating: 4
Get in here and order the country Benedict!
Date: 10 months ago
Review №182
Rating: 5
Great food and atmosphere
Date: 10 months ago
Review №183
Rating: 5
I had never been there before we loved it the food was amazing the best onion rings Ive ever had from anywhere and milkshakes everything was spot on we were out of town but I would drive an hour again to eat there Kid-friendliness: Very kid friendly Wheelchair accessibility: Yes it is with handicap parking
Date: 10 months ago
Review №184
Rating: 5
Group of 8 and crazy we were. They handled us with grace and humor. Great food.
Date: 10 months ago
Review №185
Rating: 4
Date: 11 months ago
Review №186
Rating: 4
Date: 11 months ago
Review №187
Rating: 4
Date: 11 months ago
Review №188
Rating: 5
Good old school diner with good food and service.
Date: 11 months ago
Review №189
Rating: 5
The burgers were fantastic and our server Aiden was kind, courteous, and very good at his job! Will definitely be visiting again on our next trip to the area.
Date: 11 months ago
Review №190
Rating: 5
Date: 11 months ago
Review №191
Rating: 5
My favorite burger placee!! One of the best burgers i have ever tried!!!!
Date: 11 months ago
Review №192
Rating: 5
Cute place with great burgers, fresh french fries and sweet potato fries, fried okra, and other homemade sides. Everything was fresh and the burgers were cooked to order. It was delicious.
Date: 11 months ago
Review №193
Rating: 4
Date: 11 months ago
Review №194
Rating: 5
Date: 11 months ago
Review №195
Rating: 5
Xander is a rock-star! He is so friendly and on-point! And, the food was great!
Date: 11 months ago
Review №196
Rating: 5
I have been here before, and today Kay provided the best service. She is kind and attentive and gave us the space we needed as customers. She was helpful in making choices on the menu. We ve only ever had a few food items here. I recommend the burgers -they are juicy- and the tots -always solid.
Date: a year ago
Review №197
Rating: 5
Love the burger!!
Date: a year ago
Review №198
Rating: 5
The best unique burger spots in DFW. Some of the most exquisite burger combinations you will ever find.
Date: a year ago
Review №199
Rating: 5
Date: a year ago
Review №200
Rating: 5
Place was very clean with the 1960s feel. Bacon burger was cooked perfectly, I asked for medium rare and they nailed it. Bacon was crispy and onion rings were good, I could tell they used sweet onions as I could taste it, dipping sauce was good too. Waitress never let my cup get less than half empty. This was one of the best burgers Ive had in quite a while. If youre in the area, be sure to stop in. Will definitely go back.
Date: a year ago