Krispy Kreme

Review №1

Rating: 5

Date: 7 hours ago

Review №2

Rating: 3

Date: 4 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 3

Its one of the worst Krispy Kreme. Updare: Review years later under new management. It is still one of the worst branches. Dark and nit welcoming. This time, it was loud music to the level that you couldnt communicate with the employees. They cant hear the order, I cant hear them. You can see that no one care and no one wants to be there (for work), they are only trying to have a good time while on payroll.

Date: 2 weeks ago

Review №6

Rating: 5

Love seeing my donuts made fresh and hot. Staff is really friendly! And, of course, its fit for a king(Elvis). The only bad thing is that there are not enough locations in Texas.

Date: 2 weeks ago

Review №7

Rating: 2

I had my grandson and we were wanting to go inside to watch the donuts ride on the contraption, when we pulled in there was a hand written sign on the door saying the lobby was closed, only drive thru open.It was 8:00 in the morning on Sunday. And a very rude woman working Im very disappointed in this place!

Date: 2 weeks ago

Review №8

Rating: 5

Really helpful when I needed help with an order.

Date: 3 weeks ago

Review №9

Rating: 4

The donuts werent freah and the place couldve been cleaner.

Date: 3 weeks ago

Review №10

Rating: 1

Rude service. The donuts were stale. And when I asked for fresh ones the guys at the drive through said No. Literally thats it. NO.

Date: 3 weeks ago

Review №11

Rating: 5

Very friendly very clean very demure

Date: 3 weeks ago

Review №12

Rating: 5

Delicious Barbie Donutsss!!!!! 10/10

Date: 3 weeks ago

Review №13

Rating: 5

Very quick service, very friendly, and a nice and calm environment.

Date: 3 weeks ago

Review №14

Rating: 5

Ruth is the best with the hot donuts

Date: 4 weeks ago

Review №15

Rating: 4

Date: 4 weeks ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Always a pleasant experience!

Date: a month ago

Review №18

Rating: 5

Great spot for a good donut. Plus the store manager here is super lovely, friendly and nice. She is Dilara, so professional and helpful. 10 stars. Food

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 1

I ordered my latte 10 minutes ago how is it cold?

Date: a month ago

Review №22

Rating: 3

Krispy Kreme is conveniently located on the way to my daughters school, making it an easy stop for a sweet treat. The service is always friendly and welcoming, even though there aren t a lot of customers. The only downside is the 40-cent upcharge on specialty donuts, which feels a bit steep. I also wish we could see more donuts being made fresh on-site its part of the magic that makes Krispy Kreme special.

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 1

Went for my wifes birthday. It was her first time. I even told this to the lady who helped us. But, we ended up feeling humiliated and embarrassed when she indicated that the birthday reward has changed and that we wouldnt get what the reward started and then went on a rant about how people have taken advantage of this offer and even make fake accounts. She was saying maybe we would get 1 donut of our choice and that we might even have to make a purchase. After hearing her out I asked her to see what would happen and she ended up scanning the coupon and it went through as stated. She begrudgingly gave us the reward and walked away. No thanks for coming, goodbye, or even a have a good birthday. Also the Inside of the store smelled smoky/burnt for some reason maybe they were not properly cleaning things: very well or the ventilation was infective. We will not be returning to this store despite the donuts being delicious. Parking: Normal stand alone store parking Kid-friendliness: The word smell would cause kids to complain

Date: a month ago

Review №26

Rating: 5

I dont visit often but when I do its always clean and the staff are always helpful and professional.

Date: a month ago

Review №27

Rating: 5

Date: a month ago

Review №28

Rating: 5

Great location

Date: a month ago

Review №29

Rating: 5

Great place!

Date: a month ago

Review №30

Rating: 5

Ruth is amazing

Date: a month ago

Review №31

Rating: 5

Taste of donuts in krispy kreme are always great no matter where you buy it

Date: 2 months ago

Review №32

Rating: 5

Great staff! Clean work place! Fast and friendly employees! Highly recommended

Date: 2 months ago

Review №33

Rating: 5

Date: 2 months ago

Review №34

Rating: 5

Awesome service and environment

Date: 2 months ago

Review №35

Rating: 5

Never had Krispy Kreme before but my son was NOT disappointed!!! He said the BEST Ever!!!

Date: 2 months ago

Review №36

Rating: 5

Date: 2 months ago

Review №37

Rating: 1

Yuck wasnt goid

Date: 2 months ago

Review №38

Rating: 5

Great donuts and great experience

Date: 2 months ago

Review №39

Rating: 5

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 5

Good service

Date: 2 months ago

Review №42

Rating: 5

Me and my friends were late to the free donut deal when we were supposed to show our grades. We showed up later after school ended and one of the employees gave us donuts anyway

Date: 2 months ago

Review №43

Rating: 5

Hot, fresh, and delicious doughnuts! Always really good, and I get them when they are hot!

Date: 2 months ago

Review №44

Rating: 5

Delicious donuts and good service.

Date: 2 months ago

Review №45

Rating: 5

Very nice!!!!

Date: 2 months ago

Review №46

Rating: 5

Great place yummy donuts

Date: 2 months ago

Review №47

Rating: 5

Great location. Not busy. Lots of varieties.

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 5

Date: 2 months ago

Review №50

Rating: 5

Best Krispy Kreme s in the area!

Date: 2 months ago

Review №51

Rating: 5

Date: 2 months ago

Review №52

Rating: 5

I love how fast they re on serving their donut in a friendly manner, highly recommend this place.

Date: 2 months ago

Review №53

Rating: 5

Super nice people, fast service

Date: 2 months ago

Review №54

Rating: 5

Awesome free doghnut for mee

Date: 2 months ago

Review №55

Rating: 1

Diabolical interior. Floor stuck to my shoes like gum, and every step was just disgusting and vile. Lighting is weird, AC was barely/not on, just dingy and disgusting. I would never eat something from here again now that Ive seen the inside. Also the donuts are not very good and not worth your time. Go to a local place. Maxs donuts down the road is (different) but much better.

Date: 2 months ago

Review №56

Rating: 5

Date: 2 months ago

Review №57

Rating: 5

The staff was great here!

Date: 3 months ago

Review №58

Rating: 5

Got doughnuts when they were hot, fresh and delicious!!

Date: 3 months ago

Review №59

Rating: 5

Grate place

Date: 3 months ago

Review №60

Rating: 5

Date: 3 months ago

Review №61

Rating: 3

Sorry to say, but Ive had better donuts.

Date: 3 months ago

Review №62

Rating: 5

Had a wonderful experience, really fresh doughnuts, and the service was great. Will come back

Date: 3 months ago

Review №63

Rating: 5

The young lady working was well spoken and professional. I made mistakes and thought today was the day for free coffee but I misread the email and offer. I haven t had the food here yet but far as customer service it was awesome.

Date: 3 months ago

Review №64

Rating: 5

The team that are working there are very friendly, the donuts are always fresh and the flavor is amassing! :)

Date: 3 months ago

Review №65

Rating: 5

Donuts just on point, nice stuff, I will definitely come back

Date: 3 months ago

Review №66

Rating: 5

Great service super fast super clean

Date: 3 months ago

Review №67

Rating: 5

Date: 3 months ago

Review №68

Rating: 5

Great experience and hot donuts

Date: 3 months ago

Review №69

Rating: 5

Appreciate your help always

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 5

Nice customer service and food is good

Date: 3 months ago

Review №72

Rating: 5

Amazing! This place has the best donuts!

Date: 3 months ago

Review №73

Rating: 5

This Krispy Kreme is the best!

Date: 3 months ago

Review №74

Rating: 5

Great Allen tx

Date: 3 months ago

Review №75

Rating: 5

Wonderful clean environment hotlight is a must visit.

Date: 3 months ago

Review №76

Rating: 5

Visiting the shop was an absolutely fantastic experience!

Date: 3 months ago

Review №77

Rating: 5

Love the donuts here!!!

Date: 3 months ago

Review №78

Rating: 5

Date: 3 months ago

Review №79

Rating: 5

Date: 3 months ago

Review №80

Rating: 5

Date: 3 months ago

Review №81

Rating: 5

Stopped by after Church. The donuts were perfection!

Date: 3 months ago

Review №82

Rating: 5

loved it. get them while they are fresh!

Date: 3 months ago

Review №83

Rating: 5

Awsome!!!

Date: 3 months ago

Review №84

Rating: 5

Good flavor but a little greasy Parking: Easy parking Food : 4/5 |

Date: 3 months ago

Review №85

Rating: 1

Called during business hours multiple times, no one picked up.

Date: 3 months ago

Review №86

Rating: 5

Excellent local, clean, service and geat attention. Of course excellent donuts.

Date: 3 months ago

Review №87

Rating: 5

Date: 4 months ago

Review №88

Rating: 1

Donut sizes are all different and got smaller than usual. Tasted old oil from donuts.

Date: 4 months ago

Review №89

Rating: 1

Funny. I ordered online. They said it is fake we are not giving it free.

Date: 4 months ago

Review №90

Rating: 1

Cancelled my already confirmed online order. Its one thing to stop taking online orders, its another to completely cancel an order that was already placed and confirmed without any notice, had to find out once I got to the store.

Date: 4 months ago

Review №91

Rating: 4

Date: 4 months ago

Review №92

Rating: 5

Free donuts for new members, very kind staff

Date: 4 months ago

Review №93

Rating: 5

Date: 4 months ago

Review №94

Rating: 1

Ordered delivery, the quality was horrible and donuts taste like they been sitting for three days. Drove up there and realized all the donuts they had was horrible, then they act like they dont understand like they are on drugs. Awful owner and management.

Date: 4 months ago

Review №95

Rating: 5

Date: 4 months ago

Review №96

Rating: 1

I visited this location on May 3rd at about 8am and experienced the worse service ever. The cashier was rude as I placed my order and when I got to the window I advised her that she cut me off at the speaker and didn t take my full order. I told her that I was asking if the doughnuts were fresh off of the belt and she proceeded to slam the window in my face after stating that she s selling over 4,000 doughnuts a day and doesn t have time for questions. I began recording because I couldn t believe that she was providing such a poor level of customer service. When she came back she proceeded to call the police on me stating that I was holding up her line. She then refused to ring up my order. I ve never experienced anything like this before. I ve spoken with the district manager who was very apologetic but something definitely needs to be done. I ll never patronize this business again. @TOPRESTAURANTPICKS

Date: 4 months ago

Review №97

Rating: 1

Went today for the Mother s Day donuts. Took forever too even acknowledge we was at the speaker ready to pick up our order. When it wasn t no cars in the drive thru. The donuts was soo nasty and oily. Will not be returning. $20 dollars wasted.

Date: 4 months ago

Review №98

Rating: 5

Nice

Date: 4 months ago

Review №99

Rating: 1

Went today and got a dozen doughnuts(raspberry jelly being my favorite) the jelly doughnuts legit barely have any jelly. A single bite of jelly. Not even overexaggerating it. Just not worth. I went inside so I wouldnt be rushed(indecisive) and the chick was still rushing hard, even after saying just one sec she would just ask what else again

Date: 4 months ago

Review №100

Rating: 4

The donuts were good. It looked like they recently placed horse manure on the grass and the smell was pretty strong. The cashier looked like he was ready to clock out and go home.

Date: 4 months ago

Review №101

Rating: 1

first time here horrible experience, I asked for assistance in picking out a dozen of doughnuts for a birthday and repeatedly they asked me if I wanted it for me for free and kept saying they didn t understand what I m talking about . Literally felt uncomfortable and they didn t seem to care . Never coming back

Date: 5 months ago

Review №102

Rating: 5

Date: 5 months ago

Review №103

Rating: 1

I walked in this place at 8:42 pm as two other people were walking out. I was greeted by a rude young boy who immediately rolled his eyes as far back in his head as he could, and he was hand signaling me to go away, basically shooing me away and said inside is closed. I reminded him to have some respect and I am picking up an Uber order and his attitude changed real quick once he realized I wasn t even ordering and had pickup.

Date: 5 months ago

Review №104

Rating: 1

Today is my first day coming this store and I m the first customer here and first time but the experience I have I will never come back here . The white lady was extremely rude from the beginning when I ask her I will get 2 dozen donut she never say hi never great and when I was standing she didn t say how can I help she was keep doing her stuff till I have to look at to her then say can I help . I don t know why so I have to get so rude attitude for no reason while I m paying for my food . It seems management doesn t care that much here. Worst experience for my daughter birthday today this place totally ruin my day this early morning .

Date: 5 months ago

Review №105

Rating: 5

Super duper busy, people lined up at the door, lots of people in drive through, But the employees were nice and the donuts were DELICIOUS! They got everyone in drive through taken care of in a timely manner and the donuts were fresh and warm! Thank you guys!

Date: 5 months ago

Review №106

Rating: 5

The employee who waited on my Mother in law and me was very patient and polite. She worked with us as the order changed without hesitation.

Date: 5 months ago

Review №107

Rating: 5

Glazed donuts.

Date: 5 months ago

Review №108

Rating: 5

Its always good when its free! Im a student so I showed the employee my grades, and he kindly gave us 4 donuts. All the while telling us to take 6!

Date: 5 months ago

Review №109

Rating: 5

Date: 5 months ago

Review №110

Rating: 5

The manager was super lovely and kind, love the service and fresh donuts here!

Date: 5 months ago

Review №111

Rating: 4

Date: 5 months ago

Review №112

Rating: 5

Date: 5 months ago

Review №113

Rating: 4

great donuts, very tasty.

Date: 5 months ago

Review №114

Rating: 1

The GM DELORIS if that s her body oder holding name is a piece of trash and deserves to be nothing more than a manager of doughnuts

Date: 5 months ago

Review №115

Rating: 5

Date: 5 months ago

Review №116

Rating: 4

Date: 5 months ago

Review №117

Rating: 5

Should be kept warm in store!!!

Date: 5 months ago

Review №118

Rating: 5

The glazed dozen donuts tasted mucho greasy but they still was delicious.

Date: 6 months ago

Review №119

Rating: 5

We are walking around here carrying some donuts, where I live there is no Krispy Kreme so I take advantage of the trip.

Date: 6 months ago

Review №120

Rating: 2

Didnt receive everything Spring Minis. Side by side comparison. I probably wont be back for a bit. At least say you have a shortage and instead not tell me anything and I have to find out when I get home.

Date: 6 months ago

Review №121

Rating: 3

It s a doughnut, what d ok you want.

Date: 6 months ago

Review №122

Rating: 5

OMG! This was an amazing experience. Would recommend to anyone. The lady was extremely kind and polite on the phone and in person. The donuts looked, smelled, and tasted amazing!!

Date: 6 months ago

Review №123

Rating: 5

Awesome Tuesday March 5 glazed donuts!

Date: 6 months ago

Review №124

Rating: 5

Date: 6 months ago

Review №125

Rating: 1

Date: 6 months ago

Review №126

Rating: 5

Very yummy, clean, and fast service.

Date: 6 months ago

Review №127

Rating: 4

Date: 6 months ago

Review №128

Rating: 5

Date: 6 months ago

Review №129

Rating: 5

Date: 6 months ago

Review №130

Rating: 5

Date: 6 months ago

Review №131

Rating: 5

Date: 7 months ago

Review №132

Rating: 5

Date: 7 months ago

Review №133

Rating: 1

Donuts did not taste like they were even made today. Really unfresh.

Date: 7 months ago

Review №134

Rating: 5

Date: 7 months ago

Review №135

Rating: 5

Any where

Date: 7 months ago

Review №136

Rating: 4

Date: 7 months ago

Review №137

Rating: 2

Pretty sad.

Date: 7 months ago

Review №138

Rating: 4

Fresh donuts right in front of you. Krispy Kreme never disappoints. Love the atmosphere. A classic fast food chain feel atmosphere.

Date: 7 months ago

Review №139

Rating: 1

I went to Krispy Kreme in Allen TX Wednesday Feb 6 ,2024, @3:00 pm note on drive thru says no original donuts ? I go back at 5:00pm same thing? I return February 7th @12:45 I purchased 2 original donuts, ask to speak with manager rolota ? I told her my experience and she was very rude and said what do you want me to give you something free? I said that would be appropriate and appreciate for the 3 trips I made ? She said actually the machine was down and they were short of all donuts ? Was very rude and told me no she was not going to give me anything and was grinding her teeth when she said it! Needs to be fired! Then she just walked away from the window? Poor poor customer service! I recommend do not patronize this Krispy Kreme store! And rolota needs to be replaced!

Date: 7 months ago

Review №140

Rating: 5

Date: 7 months ago

Review №141

Rating: 3

It is advertised all over social media that Krispy Kreme locations have a Barbie themed shake and donuts. I went quite out of my way only to discover that they didnt have it.

Date: 7 months ago

Review №142

Rating: 4

Date: 8 months ago

Review №143

Rating: 5

Hot donuts are great.

Date: 8 months ago

Review №144

Rating: 1

Two Glaze Donuts and four mini donuts $16 dollars? You have got to be kidding, not worth it, what are you putting in the batter GOLD? Got me once, won t get me twice! What a total Rip Off!

Date: 8 months ago

Review №145

Rating: 4

Donuts are always good with a large selection. Staff was patient while you decided. Some of the tables were still a little sticky.

Date: 8 months ago

Review №146

Rating: 5

Date: 8 months ago

Review №147

Rating: 1

Called 2 hours before and asked if they would have hot and fresh donuts when we passed through, and the manager said that they would. We get there 2 hours later, and the hot and fresh sign was on. There aren t any donuts on the conveyor belt. I asked about hot and fresh donuts, and the younger kid behind the counter, said they would in about 10 minutes. The manager walked up and said no, it would be 30 minutes or more. Seemed like he just didn t want to mess with getting us hot, fresh donuts. The hot, fresh donut aspect set Krispy Kreme apart from all its competitors, and we re left with cold donuts. Unfortunately, I do see why they re going extinct. Poor management not taking care of customers. We won t be going back to this Krispie Kreme.

Date: 8 months ago

Review №148

Rating: 5

Love

Date: 8 months ago

Review №149

Rating: 1

Cream filled donuts had no filling, stale donuts and went in for refund and was CHARGED another $16.49.

Date: 8 months ago

Review №150

Rating: 1

Awful stale donuts that are misshaped. The chocolate icing tasted burnt and the dough tasted way off. So grossed out that I ate here!!!

Date: 9 months ago

Review №151

Rating: 4

Date: 9 months ago

Review №152

Rating: 5

Ordered on line and ready for pick up upon arrival, friendly staff

Date: 9 months ago

Review №153

Rating: 1

The hot light is never on. They give you old donuts and they never answer the phone

Date: 9 months ago

Review №154

Rating: 3

Donuts are okay but they glazed were super small like half the size of the other donuts in the boxI dont know if something was done wrong but theyre not the size of a normal donut.

Date: 9 months ago

Review №155

Rating: 5

Date: 9 months ago

Review №156

Rating: 4

It was just ok. Ate inside but not a napkin to be had.

Date: 9 months ago

Review №157

Rating: 1

This location has been closing early almost every day. They don t ever have enough donuts stocked and anytime deals are on they close early. Horrible location.

Date: 9 months ago

Review №158

Rating: 2

Looked like the conveyor system was broken on one side and the doughnuts coming out were flat looking not a good puffy size. Out of glazed due to 12/12 promotion. Was looking forward to a glazed kreme filled. New employee said they don t them anymore so tried a chocolate one. They had kreme but were a dry doughnut . So disappointed. Will not try this store again.

Date: 9 months ago

Review №159

Rating: 5

Date: 9 months ago

Review №160

Rating: 2

Look at the pic I have posted. Donut is not in donut shape. Worst location.

Date: 9 months ago

Review №161

Rating: 2

Had visiting family from out of state who wanted some Krispy Kreme donuts. I havent been in a KK for years but sadly its gone way down since I last visited. No HOT or even warm donuts at 8:30am on a Monday morning and saw only one person working behind the counter. No one in the store except me. If this is typical nowadays, they wont be around much longer Im afraid. They said the donut machine was not working. Maybe it was just that day and that time but sure seemed like a ghost town and no one seemed too concerned or even interested in being there.

Date: 9 months ago

Review №162

Rating: 1

bad customer service

Date: 9 months ago

Review №163

Rating: 5

Date: 10 months ago

Review №164

Rating: 5

LOVE LOVE LOVE everything is perfect zero complaints, best donuts Parking: Bout 2 dozen spots. Very rarely will u struggle to get a spot Kid-friendliness: Perfect for kids

Date: 10 months ago

Review №165

Rating: 5

Love this place and I appreciate the stance on world affairs fromt he company!!

Date: 10 months ago

Review №166

Rating: 4

Date: 10 months ago

Review №167

Rating: 1

1 donut. $3.

Date: 10 months ago

Review №168

Rating: 4

Date: 10 months ago

Review №169

Rating: 5

Love this location

Date: 10 months ago

Review №170

Rating: 5

Courteous staff. Thank you

Date: 10 months ago

Review №171

Rating: 5

They went above and beyond for my daughters school fundraiser. The manager was super nice and great to work with setting everything up!

Date: 10 months ago

Review №172

Rating: 5

The best donuts and oh so sweet! They take care of us Veterans too!

Date: 10 months ago

Review №173

Rating: 5

Date: 10 months ago

Review №174

Rating: 5

So tasty with a high price

Date: 10 months ago

Review №175

Rating: 5

Date: 10 months ago

Review №176

Rating: 1

I tried a chocolate donut and the icing was stale and mushy .and the bread tasted like it was 3 days old never again

Date: 11 months ago

Review №177

Rating: 5

Bought dozen today and caramel ice coffee. OMG so good! the service excellent and General Manager Lady so very NICE!!

Date: 11 months ago

Review №178

Rating: 5

Date: 11 months ago

Review №179

Rating: 5

I highly recommend going to this store! The donuts are always fresh and my man Vinny behind the counter made my day with his positive upbeat personality and that smile. You can tell that he enjoys what he does, cares for the customer, and delivers the highest of customer service. Vinny made me happy and put a little pep in my step.

Date: 11 months ago

Review №180

Rating: 1

Place was dirty Can t believe I ate here

Date: 11 months ago

Review №181

Rating: 1

waited 20 minutes to pickup order, employees standing around and didnt even ask

Date: 11 months ago

Review №182

Rating: 4

Date: 11 months ago

Review №183

Rating: 1

Very bad attitude with one of the employees. Her name is Ruth and She was very arrogant and when I asked for glazed doughnuts, she said they didn t have it. Their closing time is 10:00 PM and I went there between 8.30-8:45 PM. She could have very well explained to me if they were out of it but instead, she chose arrogance and a bad attitude and became furious. The Manager guy was a nice person and he explained their situation and apologized for the other employee s behavior. I have been to several Krispy Kremes and this location is the worst one. I will not go back to that store and do not recommend anyone going to this location. Upon seeing other responses/reviews, I could see that I am not alone and this is normal in that place, and not sure why KC management not taking any action on it.

Date: 11 months ago

Review №184

Rating: 1

Made me wait for twenty minutes and still didn t give the stuff I ordered . Horrible service and dirty from inside the store

Date: 11 months ago

Review №185

Rating: 1

My 6 yo complained about the freshness. A 6 yo complaining about a donut?! I was hoping for fresh donuts. Went in and they had SO MANY donuts already made theyre likely NEVER fresh. Literally drove 24 minutes to another location bc I promised my son fresh donuts. Nothing but kids working the entire place. Walked in and an employee, on her phone, sitting at a table, yelled for another employee to help me. The donuts were overstocked. Nothing on the belt. Ive never seen the light on at this location. Like, what even is the point? A complete disappointment.

Date: 11 months ago

Review №186

Rating: 5

Date: 11 months ago

Review №187

Rating: 1

Drove up to place my order and the guy said, yea, so I drove away. There is no way Im going to eat anything from a place that cant even manage a proper hello from there staff. There absolutely no telling what else they are not doing correctly. Id be humiliated if this were my store.

Date: 11 months ago

Review №188

Rating: 1

Gave this place a second (third) chance, but after the employee at the window box said Yeah? Instead of hello. That was my final straw. Both times before, donuts tasted old and the customer service was horrible. Avoid this place and just buy from local donut shops.

Date: 11 months ago

Review №189

Rating: 1

I don t recommend anyone going to this location. On Saturday 9/30/2023 at approximately 12:40 p.m. I went to get doughnuts for and as I left I tasted one it was solid cold and also tasted a day old. I took them back and proceeded back through the drive-thru cause no one was there. I asked for the manager when the worker came to the window, because the doughnuts are not fresh. When the manager did come to the window I have never met anyone so rude and treated so unjustly. She automatically started making false accusations towards me and told me I bring doughnuts back all the time and I wasn t getting anything free today. At that moment now I m upset cause it was my first time bringing doughnuts back and I have no earthly idea were this treatment is stemming from. Not once did she offer to replace the doughnuts, she went into an outrage on me and told me she didn t want to see me back there and called the cops on me to ban me from the location just for returning unfresh doughnuts back. On this day as a customer I never felt so humiliated in my life. I was racially profiled and discriminated against. She even stated Girl, get out and don t come back. I even asked her did she know me? She admitted she never seen me, she had heard about me by her employees. I m steady telling her, you sadly have me mistakened, especially given the fact that I purchased nearly 5-8 dozen of doughnuts per month from the location and have never brought anything back or been treated so rudely as a repeat customer. I even told her since she had never seen me and made a hear say statement to take a picture of me and ask her employees, especially Nancy who I was and she refused. She repeated to continuously mistreat me for no knowledgeable reason except to only discriminate and had the Allen PD to ban me from the location for reasons she had no facts of only assumptions. So I don t advise anyone to shop at this location especially if you are black.

Date: a year ago

Review №190

Rating: 1

Date: a year ago

Review №191

Rating: 4

I love Krispy Kreme, bit the donut is so skinny

Date: a year ago

Review №192

Rating: 5

Went to KC on Sunday afternoon. Welcomed by Noel in the parking lot and very well taken care of by Sam. Both of these men are really making an effort to give a good experience. Thank you.

Date: a year ago

Review №193

Rating: 1

Just received my order the cream filled were bad as if the filling gone bad , I mentioned please send fresh but they are as hard as rock when I get it myself pickup order they always give fresh had a bad start to my Sunday ordered 2 dozen for family all gone waste and top of it they don t pick up calls

Date: a year ago

Review №194

Rating: 1

Date: a year ago

Review №195

Rating: 5

Delectable

Date: a year ago

Review №196

Rating: 5

Helpful, friendly staff.

Date: a year ago

Review №197

Rating: 1

I had to repeat my order several times because the staff wasn t listening and the first guy that took my order just walk out without saying anything. secondly the donuts doesn t taste good. I regret driving to this location

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 3

Date: a year ago