Starbucks

545 E Exchange Pkwy, Allen, TX 75002, United States

Starbucks

About the Company

rating: 4.0

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Categories

  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe

Contact Information

Phone: +1 214-383-7444

Website: https://www.starbucks.com/store-locator/store/1026345

Address: 545 E Exchange Pkwy, Allen, TX 75002, United States

Working hours
  • Monday: 5:30 AM–8:30 PM
  • Tuesday: 5:30 AM–8:30 PM
  • Wednesday: 5:30 AM–8:30 PM
  • Thursday: 5:30 AM–8:30 PM
  • Friday: 5:30 AM–8:30 PM
  • Saturday: 6 AM–8:30 PM
  • Sunday: 6 AM–7:30 PM

Photos

Reviews

Review №1

Rating: 4

Sat on the patio. After being there about 10 minutes an employee came and put a sign on the door (hand written) saying the inside was closed due to short staffing. She told us the manager had to leave and they are not allowed to keep the doors unlocked without a manager being there.

Date: 2 days ago

Review №2

Rating: 4

Best Breakfast items they have..Sandwich & Coffee was awesome.

Date: 5 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Always best friendly staff. This is my everyday coffee stop This morning my cup had some extra kindness on it this morning. It s the little things that make the customer s day! Keep up the good work.

Date: 2 weeks ago

Review №5

Rating: 1

Online states they close at 8:30pm I m here at 8:15pm and doors are locked and drive thru isn t taking orders.

Date: 2 weeks ago

Review №6

Rating: 5

I love this cafes Cappuccino with cinnamon and brown sugar

Date: 2 weeks ago

Review №7

Rating: 3

My nearest Starbucks from home, I love to be there after school on Fridays for a cake pop to my girl and my favorite coffee. Google shows is open but when you get there you see a sign at the main entrance that said: CLOSED use the drive service. It happened twice this week. It makes me waste my time going over there and sad that I need to move for another Starbucks.

Date: a month ago

Review №8

Rating: 1

Aug 10, 2024, around 9:30 AM. There is a lady on the register who was absolutely unpleasure and unwelcoming and rude to us. She kept changing trash and ignoring us to take our order, denied that we dont make French press here, when another co-worker said there is a French press back there yes we do, workers looked at each other, shift supervisor and lady went at back and comes back to me and says we dont make french press here, we only do pour-over, I said to him, your coworker said you do and he apologize and told me I will make it sorry about that. That lady who took our order didnt attend to the register when we were making a payment, she didnt offer us receipts, and she didnt put a sticker on the cup of coffee to identify which belonged to whom. she had no napkins for pumpkin muffin bread, she didnt offer sugar or creamer. I had to go back and ask if I had sugar and creamer, handover me only sugar, and again went back and asked for creamer, gives me creamer with a very upset look, (seems like we were annoying her but we were not, she didnt want to do her job what she hired for) then we were confused, I wanted to put creamer on a plain drip coffee, but accidentally when I put a creamer, it was in french press coffee instead of plain drip coffee, hope they can put the sticker there with respective orders so that it wouldnt ruin customer day. No customer service, when we walk out we felt so terrible. They had their manager and district manager visiting cards on the table, we picked them up, now in the process of emailing them. Wont recommend this location to anyone who wants to drink coffee and walk outside in a good fresh mood with good coffee.

Date: a month ago

Review №9

Rating: 5

Date: 2 months ago

Review №10

Rating: 5

Date: 2 months ago

Review №11

Rating: 4

The place is spacious, offering a variety of seating options. The handcrafted drinks are of good quality, and we often visit with the family to enjoy them. The service is excellent, and they have a nice collection of Starbucks merchandise.

Date: 2 months ago

Review №12

Rating: 4

They have giant straws now! My Frappuccino was so easy to drink.

Date: 2 months ago

Review №13

Rating: 5

Date: 3 months ago

Review №14

Rating: 1

This was my local Starbucks for years. I was there on opening day as I was excited to get one right next door where I lived. Being a GM in my career I could always tell when places treated their people right. After meeting their guy Randy I could tell it was for good reason. Unfortunately, I guess due to corporate indifference one of the staff told me he was leaving. I was saddened by this news and hoped it wouldnt change anything. I was wrong. The atmosphere changed instantly and after going there the last few days not only did I see two girls upset on two separate occasions due to this new guy, Andrew screaming at them, but I can say that this was a huge mistake by the Starbucks corporation. And my 10 years of experience as GM and management | have never seen such poor taste in leadership. Starbucks needs to investigate this location. Its toxic and disheartening. This store has always cared about their frequent consistent people and now this has changed. If this is how Starbucks picks their leadership I think Ill try the plethora of other options that are opening around the area. I know all the local people going to this place so!!! keep an ear to the wall just in case Starbucks chooses to make a change to this place.

Date: 3 months ago

Review №15

Rating: 1

What in the world happened to this place; this used to be my favorite Starbucks to go to this morning?!?? Very rude gentleman, didn t greet me in the friendly way I ve become accustomed to at this location when he answered the call through the drive-through, I think his name is Andrew. Whoever the girl with the beanie next to him had the most filthy wrinkled looking apron as a nurse, I would never want to get a cup coffee from somebody who looked that dirty. I m all for some Seattle vibes if it means my coffee is gonna be fast fresh and what I want but nasty! I hope Randy sees this review so that he knows to talk to these employees just rude and gross!

Date: 3 months ago

Review №16

Rating: 5

Exceptional starbucks... Fantastic service and have never gotten a messed up drink here.

Date: 4 months ago

Review №17

Rating: 5

Great place to go. Good coffee, Friendly competent staff and a pleasant atmosphere. I am glad it s in our neighborhood.

Date: 4 months ago

Review №18

Rating: 5

Only issue I have is the drive thru set up. Now that HEB is there, more traffic and you have to watch for traffic from three different directions in an awkward direction

Date: 4 months ago

Review №19

Rating: 5

I think this is one of the better Starbucks to go to in the Allen area. They hardly make mistakes and are almost always cheerful and happy. This location is also large enough for a group of 4+ people to sit inside or outside. The drive thru speed is average.

Date: 4 months ago

Review №20

Rating: 5

Highly recommended. Super quick

Date: 4 months ago

Review №21

Rating: 5

Date: 4 months ago

Review №22

Rating: 4

nice coffee indeed

Date: 5 months ago

Review №23

Rating: 5

Good for coffee and cosy atmosphere.

Date: 5 months ago

Review №24

Rating: 4

Date: 5 months ago

Review №25

Rating: 1

My wife ordered matcha latte she didn t like when she is not able to see lavender cold foam. Tall skinny guy said that He added it but it is in the bottom. He didn t say if you want it I can add more or I can create new one something. But Nothing. And we waited at least 30 minutes.

Date: 5 months ago

Review №26

Rating: 1

Horrible! After ordering a coffee inside, I sat at a table to wait. I noticed shortly after sitting, my arm was stinging an saw I had ants crawling on me. I got them off best as I could, saw they were EVERYWHERE. The table, the floor.. went to the counter to say something and said to a young man sir, there are ants everywhere at this table and on the floor. He rolled his eyes and rudely said Ok, sorry, and I AM NOT A SIR!!!! I immediately approached another staff and asked for my money back, turned and walked out the door. If you want rude, unprofessional immature staff and service, bugs and dirt.. this is the place for you. Otherwise, there are much better choices in town. Good luck!

Date: 5 months ago

Review №27

Rating: 1

Ordered a simple tall pike.. The server continued a lengthy conversation with a friend in the waiting area instead of simply handing me my coffee... not good! Service

Date: 6 months ago

Review №28

Rating: 1

Date: 6 months ago

Review №29

Rating: 5

Date: 7 months ago

Review №30

Rating: 5

Mural is gorg here. Interior designs not my choice but that doesnt matter. My preteen and teen think its cool so thats what counts. Its smaller than Id like but Im grateful our teens have a place so close to visit. Restrooms are clean always and the workers are amazingly kind.

Date: 7 months ago

Review №31

Rating: 5

There are experts on site, but they dont treat you like an imbecile. Instead, they observe and offer advice without making the experience miserable. Its definitely my go-to range.

Date: 8 months ago

Review №32

Rating: 5

Date: 8 months ago

Review №33

Rating: 1

ordered my espresso with heavy cream but the drink doesn t have it. I asked them to correct it but they just put milk in my drink

Date: 8 months ago

Review №34

Rating: 4

Date: 8 months ago

Review №35

Rating: 5

Date: 8 months ago

Review №36

Rating: 1

Rude staff... would not be coming back

Date: 9 months ago

Review №37

Rating: 1

I stopped in for a Citrus honey mint and the order taker cut me off and in a curt manner told me they were out. It was an off putting experience and I felt like they did not want my business. So I left

Date: 9 months ago

Review №38

Rating: 1

I was there on Dec 28, 2023 between 2pm to 3 pm. They are rude, my order wasnot what exactly I wanted and was cold and they had a lot of delay for just a coffee and a pieace of Cheese Danish. I asked for coconut milk in my coffee, but it was with milk. The cashier verbally said it is with coconut milk, but, on the bottle, it was written, 1/2 milk, and it didnt taste cocunut milk. My name wasnot on the bottle, and it was cold. And after three times following-up, they gave me my coffee. When I told them I had Cheese Danish in my order too, the girl who was the cadhier too, rudly said, Oh, nice!.

Date: 9 months ago

Review №39

Rating: 1

Date: 9 months ago

Review №40

Rating: 5

Date: 9 months ago

Review №41

Rating: 1

Date: 10 months ago

Review №42

Rating: 5

The employees were so kind and made my drink quickly despite the drive-through being busy.

Date: 10 months ago

Review №43

Rating: 1

Bacon Gouda sandwich one of the worse I had in my life.

Date: 10 months ago

Review №44

Rating: 5

Very busy store, but staff is friendly and helpful. My drinks always come out excellent. Vegetarian options: Impossible breakfast sandwich

Date: 10 months ago

Review №45

Rating: 5

Every time I go here, the lovely presence of Karen and Randy brightens my day. They are such a joy and makes me come back time after time! Kid-friendliness: They make the kids drinks not so hot and its perfect as soon as you drink it

Date: 10 months ago

Review №46

Rating: 4

Tables were not clean

Date: 11 months ago

Review №47

Rating: 5

Date: 11 months ago

Review №48

Rating: 4

Date: 11 months ago

Review №49

Rating: 5

Love my favorite drink...Strawberry Acai Refresher with Mango Dragonfruit as the base!

Date: a year ago

Review №50

Rating: 5

Great customer service from all staff :)

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 2

when you order a drink with light ice and dont leave a tip, they give you extra ice and leave out ingredients and water down the drink. ordered a paradise drink with light ice, got full ice and no fruit pieces.

Date: a year ago

Review №53

Rating: 1

Staff is so rude here. They got my order wrong and like slammed the containers around in a visible show of their displeasure with me kindly requesting to have my drink remade. This is not first experience but it will be my last. After speaking with the manager, they were pretty aloof and unapologetic. Things are too expensive to be nickled and dimed and then treated rudely.

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 4

I visit this Starbucks pretty often. The baristas are friendly and pretty consistent in getting orders right, but the service is pretty slow compared to other Starbucks stores in the area. There have also been a couple of times where I ordered ahead on the app but got to the store and had to get a refund because the item was sold out.

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 4

Date: a year ago

Review №58

Rating: 2

4 people standing around and no one coming to the counter to greet us. Very lackadaisical

Date: a year ago

Review №59

Rating: 5

Always consistently good.

Date: a year ago

Review №60

Rating: 1

I ordered a cappuccino dry. Barista added EXTRA milk to my coffee. I called them directly after when I got home, and nobody picked up the phone - I called multiple times. Will not return to this location!!!

Date: a year ago

Review №61

Rating: 5

The prices are outrageous but the drinks and food are good.

Date: a year ago

Review №62

Rating: 5

Friendly staff and very quick turn around. They get my complicated orders correct everytime.

Date: a year ago

Review №63

Rating: 3

Nice folks working here. Coffee order good. But the place is filthy! Really dirty. Does that mean the utensils, machines, cleaning cloths are crazy germy? I think Ill skip the location for a while. Yech!

Date: a year ago

Review №64

Rating: 1

I recieved a messed up order and have called to try to get it fixed as this store is far from me. Yet no one answered the phone I called different times during the day and didn t even have the option to leave a voicemail.

Date: a year ago

Review №65

Rating: 5

Great staff!

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 5

Starbucks!

Date: a year ago

Review №68

Rating: 5

Seems clean, good service, knowledgeable staff.

Date: a year ago

Review №69

Rating: 5

The best Starbucks Ive been to ever. People are friendly and make my drinks very well. Special shout out to Stasia who is doing a great job at this location.

Date: a year ago

Review №70

Rating: 3

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

This location is amazing! Wait times are reasonable, coffee is always consistent, and the staff members are friendly.

Date: a year ago

Review №76

Rating: 3

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 1

BAD CUSTOMER SERVICE!!!!! I order mobile online to pick up, when i come to window the guy started getting upset and having an attitude with me because i didnt let him know that i was here to pick up on the speaker box. The other Starbuck place doesnt have to speak on the box. He should let me know nicely instead he raise his voice at me.

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 1

I did drive through this morning. I set there for a min, then someone came on and I guess didnt realize she was on because she was yelling a name then I started to order and she started interrupting me in my order. Then I asked for brown sugar and the lady goes we dont have that the way she said it , it seemed like I was bothering her and I asked if she was okay she said yea why do you ask I just said just making sure. I brought it back up at the window and the lady said she just sounds like that. I just felt like I was a bother and felt like I was interrupting something

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 5

I drink a lot of Starbucks, and this is the best store in the district. Quick, friendly service. Great line management. Great consistency on drink quality

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Daughter took me for coffee, she ordered me cold brew irish coffee. It was the best, Id diffently get that again.

Date: a year ago

Review №89

Rating: 1

I d advise that you drive right on by this location. Terrible experience all the way through. Came in and the barista was busy messing with her phone while we stood there waiting to order. Then we were informed they were out of syrup for the drinks we wanted so we got something else. While waiting for our order, went to use the restroom and saw something in there that I truly wish I could unsee . Restrooms needed attention BADLY. With that fresh image in my mind, sat down to wait for our order. Barista #2 (no pun intended) held our cups from the top with his hand covering the mouthpiece opening and he brashly yelled out my name. Then to top is all off, at best, our grande beverages were about 2/3 full. My friend couldn t connect to the wifi either. Worst experience at Starbucks EVER!

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 3

Drive thru always takes forever.

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 5

Date: 2 years ago

Review №96

Rating: 5

Her first pup cup.

Date: 2 years ago

Review №97

Rating: 5

Long line at 9:30am but very quck service and they always have a friendly face at the drive thru Dietary restrictions: Love the impossible breakfast sandwich and egg bites since I dont eat meat anymore!

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 3

Freezing.

Date: 2 years ago

Review №100

Rating: 5

As perfect as always!

Date: 2 years ago

Review №101

Rating: 3

They have been out of Strawberry Acai Lemonade Refresher for awhile.

Date: 2 years ago

Review №102

Rating: 5

My foods is more great and more clean place. My drink is more great .

Date: 2 years ago

Review №103

Rating: 5

Date: 2 years ago

Review №104

Rating: 4

Beautiful coffee shop. I would give it 5 stars except it was closed during open hours. Im pretty sure it was in the early afternoon. Someone made a home made sign that read they were closed or drive thru was closed.

Date: 2 years ago

Review №105

Rating: 5

Date: 2 years ago

Review №106

Rating: 5

I don t know the barista s name but he was working drive thru on 7/7 at 3:45ish and after ordering my drink I also asked for a fork for my lunch and he made me laugh by saying finally someone else who eats their pink drink, I m not alone! Something small that really brightened my day, and my drink was excellent.

Date: 2 years ago

Review №107

Rating: 4

Date: 2 years ago

Review №108

Rating: 2

Its always hit or miss if the wifi will be working at this location. Employees say they bring this up to management and nothing is done to fix it. I will find a new location to work and spend my money from now on.

Date: 2 years ago

Review №109

Rating: 5

Nice and new

Date: 2 years ago

Review №110

Rating: 5

Kid-friendliness: My son sat and chilled while mommy talked biz.

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 1

TERRIBLE store. You re right in front of a school, have students that come here and you can t connect to the internet??? When you ask an employee they acknowledge the issue but yet nothing has been done to rectify the issue. THE WORSE ONE YET.

Date: 2 years ago

Review №113

Rating: 2

A big fan of Starbucks, but this is by far the worse location in terms of customer service. You never get greeted and you never get called when your order is ready. The first time I went, I kept waiting for my name and didnt know my order was sitting there getting cold. There are plenty of employees at this location each time I have been there. Now I just know to wait right there after placing my order.

Date: 2 years ago

Review №114

Rating: 4

Date: 2 years ago

Review №115

Rating: 2

Date: 2 years ago

Review №116

Rating: 5

The people who work there are just wonderful. So friendly and efficient. My coffee and food has always been exactly what I ordered. Nice work Yaall!

Date: 2 years ago

Review №117

Rating: 5

The workers at this place are amazing! I was stuck there because of the tornado siren and Chloe, Nate, and Trin were very nice and let me stay with them until the storm calmed down. They went above and beyond in making me feel comfortable and safe! Best starbucks location ever, the workers here are the coolest!

Date: 2 years ago

Review №118

Rating: 5

This location has the best staff! They are so fast, so kind and the manager Randy is THE BEST. The drink this morning put me over the top. Best drink EVER!!!!!! Thank you for having amazing customer service. A little smile early in the morning goes a long way. I my Starbucks in Allen. (Exchange and Greenville)

Date: 2 years ago

Review №119

Rating: 4

I would give 5 stars just for Karen because she is amazing!5 stars for her! but there has been others that get my drink wrong and actually try to argue with me..it was so strange is happened at 630 am and the lady still didnt fix my drink gave me the wrong drink which eventually ended up sitting on my desk and then trashed because I didnt have the energy to bring it back with the ice storm rolling in. Please have Karen train those people at the window because they have No Clue what customer service is period.

Date: 2 years ago

Review №120

Rating: 5

Great service and had all products requested

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 5

The green hair with pigtails batista makes THE best drinks. Shes always friendly. She goes above and beyond her actual job duties to help out anyway she can. You definitely should get her to make you one of her original concoctions.

Date: 2 years ago

Review №123

Rating: 3

I really like the place and think they are very nice. But they keep increasing prices. I agree Corp greed getting out of hand I think. I may have to boycott forget it for good. Sad

Date: 2 years ago

Review №124

Rating: 1

This Starbucks is AWESOME EXCEPT for ONE PARTICULAR PERSON. Did not get her name. Today 01.28 she was in the drive through, green hair with pig tails. Heavy built. Rude, impatient, and gave a roll your eyes attitude. If you dont feel like working, please go home. Besides this person, everyone ive encountered is nice, friendly and talkative. Fast drive thru- by far my favorite Starbucks.

Date: 2 years ago

Review №125

Rating: 5

Im not sure what her name is but the girl with short reddish-brown hair working the drive-thru is so sweet. She really went out of her way to make sure I got my order and was able to use my coupon. The awesome customer service made my day!

Date: 2 years ago

Review №126

Rating: 2

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 1

Worst location ever. I waited super long for ONE drink. Which came out looking so messy and had extra ice!! Did not get my drinks worth, service is just bad.

Date: 2 years ago

Review №129

Rating: 4

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 1

This is possibly the worst Starbucks on the planet. Extremely rude staff and terrible drinks. Too bad because its a great location.

Date: 2 years ago

Review №132

Rating: 1

The staff at this location is rude and unprofessional. Starbucks should really do some professional development on the kids running this location.

Date: 2 years ago

Review №133

Rating: 1

Staff was rude and refused to allow us to order more than 3 drinks. Then put extra ice in all of our drinks even though we ordered no ice. When we asked to exchange them, they refused. Terrible to pay 25$ for 4 cups of ice and a whole bunch of attitude

Date: 2 years ago

Review №134

Rating: 1

Rude got our order wrong. We mentioned it, didn t even get a response. Garbage staff.

Date: 2 years ago

Review №135

Rating: 4

Always friendly. Always clean.

Date: 2 years ago

Review №136

Rating: 1

2nd worst experience of all my visits. Note, the first was at a different location. Dec 29 at 1045 am, the lady taking orders was incredibly rude. Cut me off as I was giving my order and Very hasty with responses.

Date: 2 years ago

Review №137

Rating: 5

Very nice and new Starbucks location. Drive thru was spot on

Date: 2 years ago

Review №138

Rating: 5

I order on the app and pickup in store. Always ready when I get there and made correctly.

Date: 2 years ago

Review №139

Rating: 2

Didnt like the staff here. Otherwise, physical building was nice and new.

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 2

All holiday gift card designs were out to purchase except the ones that said Merry Christmas. I asked the cashier if there were any and she was kind enough to look behind the counter to find a whole stack unopened. So I had to specifically ask for it to get one. They should have been out with the rest. Makes me wonder if that was purposely done.

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 5

Nice new and clean location. Fast and friendly staff.

Date: 2 years ago

Review №144

Rating: 1

They wouldn t take $50, what kind of business refuses money lol

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 3

Ok fine. There really isnt a reason to give only 3 stars. But Starbucks has become the McDonalds of the coffee biz. Support local small business!

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 5

Peppermint Mocha coffee is the best on a cool morning

Date: 2 years ago

Review №149

Rating: 4

Date: 2 years ago

Review №150

Rating: 5

Come here everyday no complaints

Date: 2 years ago

Review №151

Rating: 5

Date: 2 years ago

Review №152

Rating: 2

Normally, this location is fine. Tonight, with 15 minutes before they closed, I walked up to the door only to have a barista pull the door closed and lock it in my face. The drive-through was still open, and no explanation was given. Guess they really wanted to go home early or something.

Date: 2 years ago

Review №153

Rating: 3

The location is Allen is great and have had a good experiences most of the time. Yesterday I was a bit let down as the seem to get rid of their bold coffee early and will gladly make it but it will take a bit for them to brew. Another matter that was a bit frustrating was the fact that I wanted a gift card but was given no sleeve for it at it was a psl season card. I would have preferred a more personal card that psl.

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 5

Big shoutout to Karen! Loved her on drive and she is nice to talk to! Kind and very helpful! I would ve tipped her if I had cash on me, I ll have to come back

Date: 2 years ago

Review №156

Rating: 1

I went to order a drink today and got lectured by Randy on how I should order it going forward. Don t waste your time or money go to another Starbucks.

Date: 2 years ago

Review №157

Rating: 5

Date: 3 years ago

Review №158

Rating: 2

This is the slowest store I have ever been to. The line has not moved in 4 minutes. The workers were rude and pushing me out of the order window. Didn t even ask if I wanted anything else. Rude

Date: 3 years ago

Review №159

Rating: 4

Date: 3 years ago

Review №160

Rating: 5

Naturally, as with all places with overpriced menu items, you go here for the experience. That experience does include good coffee and overwhelmed wifi.

Date: 3 years ago

Review №161

Rating: 5

Excellent location with really fast service. Hunter was especially helpful, kind, and courteous. Would highly recommend.

Date: 3 years ago

Review №162

Rating: 5

Lovely :)

Date: 3 years ago

Review №163

Rating: 2

Took my grandma here because she is obsessed with this dragon drink they have. Tasted like sugar water to me. For like 5$. No thanks! Their breakfast sandwich was alright for microwaved food. Would never willingly spend my own money at starbucks. But to each his own i guess. I make better coffee at home. For less than 10% of the cost.

Date: 3 years ago

Review №164

Rating: 5

Ahhhhhh perfect

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 5

The employees here are the best!! I meet here once a week with the girlies for bible study. Everyone is so kind and if they accidently mess an order up they are so quick to fix it! 10/10

Date: 3 years ago

Review №167

Rating: 5

Nice, personable staff. Never a bad order!

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 5

My favorite spot. Patient staff and always smiling.

Date: 3 years ago

Review №170

Rating: 2

Slow service, not very friendly and then got my order completely wrong. I waited 10 minutes for my drink. Didnt want to waste more time having them remake it. I wont be back to this store!

Date: 3 years ago

Review №171

Rating: 5

Date: 3 years ago

Review №172

Rating: 5

Comfortable seating, good service and great coffee.

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 3

Got the whole order wrong. Took 15 minutes to get corrected.

Date: 3 years ago

Review №175

Rating: 5

Very friendly, clean, fast and attentive

Date: 3 years ago

Review №176

Rating: 5

Date: 3 years ago

Review №177

Rating: 5

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 5

Fast and friendly!

Date: 3 years ago

Review №180

Rating: 5

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 1

I go to Starbucks all the time and pay with $100 bills regularly. This managers name is Evon, He tells me my $13 order cannot be completed due to me not having smaller currency on me. proceeds to give me attitude by listing McDonalds as one that he apparently doesnt think accepts $100 either. Which I have to say Starbucks is a bit more expensive than mcdonalds I will never go back as this joke was hired as a manager. Cant find the Logic to throw out a coffee and perhaps the food I ordered due to me not having smaller than $100?

Date: 3 years ago

Review №183

Rating: 5

Excellent customer service! Shout out to Jana who brought me a wet nap for my son without me even saying anything! He was eating an egg bite and the napkin really helped.

Date: 3 years ago

Review №184

Rating: 4

Date: 3 years ago

Review №185

Rating: 5

AWESOME SERVICE!!! Early morning crew is so cheerful and kind!

Date: 3 years ago

Review №186

Rating: 5

The staff is awesome here

Date: 3 years ago

Review №187

Rating: 5

Friendly staff and quick drive thru

Date: 3 years ago

Review №188

Rating: 4

Date: 3 years ago

Review №189

Rating: 3

Date: 3 years ago

Review №190

Rating: 2

Slow and sloppy staff. The past few experiences have been subpar. They messed up my drink twice today. Will start to go to another location. Staff could be more friendly as well.

Date: 3 years ago

Review №191

Rating: 5

They were polite & took care of me even though I had made a mistake with my order! Such professionals!

Date: 3 years ago

Review №192

Rating: 3

Date: 3 years ago

Review №193

Rating: 5

Excellent customer service. Pink drink is a must to try for a cold beverage. Capucino is my favorite,I ask for dry Capucino which means less milk more form. Do mention extra hot if you want it HOT

Date: 3 years ago

Review №194

Rating: 3

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

This is one of my favorite Starbucks. The employees are so nice and personable - they truly make it an enjoyable experience!

Date: 3 years ago

Review №197

Rating: 5

Love it

Date: 3 years ago

Review №198

Rating: 5

Staff is always here! Super friendly and accurate orders. Dropped my wife off for work in Dallas, tried two Starbucks in uptown, both closed for the POSSIBILITY of snow. Im thankful for my Allen, TX Starbucks! ALWAYS THERE FOR ME WHEN I NEED THEM!! <3

Date: 3 years ago

Review №199

Rating: 5

The people there are so nice and when you go there say hi to my son Angel

Date: 3 years ago

Review №200

Rating: 5

Date: 3 years ago