Panera Bread

951 W Bethany Dr, Allen, TX 75013, United States

Panera Bread

About the Company

rating: 3.8

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Allen is here with warmth and welcome. Panera Bread. Food as it should be.

Categories

  • Cafe
  • Bakery
  • Breakfast restaurant
  • Caterer
  • Coffee shop
  • Delivery service
  • Takeout restaurant
  • Salad shop
  • Sandwich shop
  • Soup restaurant

Contact Information

Phone: +1 214-383-0674

Website: https://www.panerabread.com/en-us/cafe/locations/tx/allen/951-w-bethany-dr?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=601404&utm_content=main

Address: 951 W Bethany Dr, Allen, TX 75013, United States

Working hours
  • Sunday: 7 AM–9 PM
  • Monday: 6 AM–9 PM
  • Tuesday: 6 AM–9 PM
  • Wednesday: 6 AM–9 PM
  • Thursday: 6 AM–9 PM
  • Friday: 6 AM–9 PM
  • Saturday: 6 AM–9 PM

Photos

Reviews

Review №1

Rating: 5

All these fat Texans complaining about portion sizes but it s the same portion sizes as the rest of the country. I actually found this Panera to prepare sandwiches better than most of the locations I ve been to around the country. Service was also very good.

Date: 2 days ago

Review №2

Rating: 4

Nice tuna sandwich

Date: 2 days ago

Review №3

Rating: 3

Date: 3 days ago

Review №4

Rating: 2

Usually go to the Panera in Dallas but was out here for the weekend. I ordered delivery and when I unwrapped my sandwhixh it was put together messy. Bread was also burnt.

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 3

Im a Panera Bread connoisseur and this Allen location is just meh. Food qualitys average. Our cookie & tea orders were fine. What I dont care for at all is the physical layout and general atmosphere of this location. Its dark & kinda dank. Seems like an older location with poor ventilation. It does have a unique layout with a 1.5-storey. It has an enclosed elevator for those with disabilities, which likely adds to the small & crowded feel this location has. The outlets need updating & expanded. Customer service is meh. Friendly enough but lacking the general eager friendliness of other Paneras like the 1 in Murphy TX.

Date: a week ago

Review №7

Rating: 5

Date: 2 weeks ago

Review №8

Rating: 3

The dining room seems a little lacking in up to date furnishings. But the service is excellent and the food is good. Sadly, the bathrooms (men s) aren t kept clean enough and lacks a hook to keep one s backpack off the floor.

Date: 2 weeks ago

Review №9

Rating: 2

Paid at register since I had cash. Girl had very superior attitude . I Went over order 4 times, seemed to think I was stupid. Still didn t get it right. Broccoli cheddar soup tastes off and is very watery. Will not go back.

Date: 3 weeks ago

Review №10

Rating: 5

super cute and a good place to meet up with friends waters creek has so much to look at!!

Date: a month ago

Review №11

Rating: 5

Great service and food. Visit this place for years.

Date: a month ago

Review №12

Rating: 4

Date: a month ago

Review №13

Rating: 5

Great food and service, this place was great

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 5

Loved eating lunch here with my teacher teammates!

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 4

Date: 2 months ago

Review №18

Rating: 5

Delicious tomato soup paired with fresh sandwiches!

Date: 2 months ago

Review №19

Rating: 5

I love this location! The staff is incredibly kind!!

Date: 2 months ago

Review №20

Rating: 5

Date: 2 months ago

Review №21

Rating: 3

This location is inconvenient. There isnt anything rapid about rapid pickup as it is called. There is no convenient parking, so you have to search for parking. You cant just run in. This is especially inconvenient if you have children with you. It would be ideal if this location could reserve a parking spot right out front. Also, more order was delayed 7 mins beyond the expected time. Not a huge problem though, and I do appreciate that the app notifies you of the delay.

Date: 2 months ago

Review №22

Rating: 5

I ordered ahead via the app. My food was ready when I arrived. I got what I wanted and it tasted great.

Date: 3 months ago

Review №23

Rating: 1

Picked up, and order was wrong. Repeated it at the window 3 times. Didn t realize it was the wrong sandwiches until it was too much trouble to go back.

Date: 3 months ago

Review №24

Rating: 5

Date: 3 months ago

Review №25

Rating: 5

Best customers service Tomato soup Bagless at its best Food : 5/5

Date: 4 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 4

Date: 4 months ago

Review №28

Rating: 5

Great Service Today. Food was great.

Date: 4 months ago

Review №29

Rating: 1

Let s start with the good. Georgia, the lovely lady at the front counter helping me improvise. She was great. The bagels, the ones I had to settle for, fresh as expected at Panera. Now for the bad. I placed a 2 dozen bagel rapid pick up online order the day before. The next morning, enroute to the location, I received my order ready confirmation, I walked in only to be told 75% of my bagels were not even baked, and that Georgia just got my order ticket. Why did I get my order ready confirmation? Clearly Panera has a flaw in their ordering process. I discussed the matter with the manager, Mike, all I got was an apology with an excuse that their bagels were sold out as soon as they opened. Why did they let their bagels sell out when they had pending orders waiting from the night before??!! Panera s rapid order definitely does not appear to be reliable, other customers were also experiencing similar issues while I was there, if not with bagels, then with fruit cups. Will consider Einstein Bagels next time, sorry Panera. Very poor customer experience.

Date: 4 months ago

Review №30

Rating: 1

Ordered the chicken bacon ranch sandwich. The entire sandwich had half a piece of bacon on it. Every single table was dirty.

Date: 5 months ago

Review №31

Rating: 4

Date: 5 months ago

Review №32

Rating: 2

I LOVED their tomato soup,cheese flatbread and margherita flatbread pizza. But they took all flatbreads out of the menu. That being said we re not going here anymore, sad..

Date: 5 months ago

Review №33

Rating: 3

Date: 5 months ago

Review №34

Rating: 5

I had to write a review for this store, the customer service and the food are just exceptional. They always go above and beyond to help their customers. BEST PANERA I have ever been to. The breakfast girl with short hair that works at breakfast is the BEST, she is always willing to help with a huge smile on her face..

Date: 6 months ago

Review №35

Rating: 2

I keep trying Panerai bread. It is just not my Forte. I think their food tastes bad. Th Flavorless. Even the vegetables dont taste like they do not have minerals in them to me. Just bland all the way around. I go because I love the people who want to go there and I keep trying something new. Service is always terrible. But it is clean and family friendly which is why it gets five stars for atmosphere. I try to be fair! If you are a Panera Bread fan I mean no offense.

Date: 6 months ago

Review №36

Rating: 3

Food was okay..service was cold. Dont feel the warmth at Panera anymore

Date: 6 months ago

Review №37

Rating: 5

Date: 6 months ago

Review №38

Rating: 1

Horrible service.

Date: 6 months ago

Review №39

Rating: 5

Date: 6 months ago

Review №40

Rating: 1

Horrible food, horrible place, horrible customer service! If I could give them a ZERO stars I would! Every single time we go there, they are out of their ingredients for the food we order, they always get our orders wrong and it tastes disgusting! On top of that, when Ive specifically ask for a pick too with a salad and soup, they always give me a full baguette sandwiche with a awful green mustard on it as my meal! Ive given Panera a few tries for tge osst year and was really hoping they would be better! Well, they get wirse every single time we go there! Enough is enough Customer service is also looking sad every time! Youve just lost a customer! Your customer service is awful and the food is incredibly awful! The only thing we can eat there is the mac and cheese! I cant understand how your place is still in business!

Date: 6 months ago

Review №41

Rating: 5

If I could give 10 stars I would! We had excellent service, the food was great, the restaurant was very clean. There was one person that stood out during our visit; Amanda was very pleasant and professional and quickly fixed an issue we had. I would recommend this Panera Bread.

Date: 6 months ago

Review №42

Rating: 5

Date: 6 months ago

Review №43

Rating: 4

Date: 7 months ago

Review №44

Rating: 4

coffee tastes average.

Date: 7 months ago

Review №45

Rating: 5

Ate here today with my daughter and twin granddaughters. The staff went above and beyond to accommodate us. We all enjoyed our meals and we were sent home with some breaks soufflés. Thank you all so much! The girls Loved the tulip cookies! Food

Date: 7 months ago

Review №46

Rating: 4

Food was pretty good! Service was pretty slow, took awhile to get our order and they didn t call our name so we didn t know it was ready. They also let people skip in front of customers already in line other than that it was a pretty good experience

Date: 7 months ago

Review №47

Rating: 4

Date: 7 months ago

Review №48

Rating: 5

Date: 7 months ago

Review №49

Rating: 5

Date: 7 months ago

Review №50

Rating: 3

Excellent food

Date: 7 months ago

Review №51

Rating: 5

Date: 7 months ago

Review №52

Rating: 5

Date: 8 months ago

Review №53

Rating: 5

Great

Date: 8 months ago

Review №54

Rating: 4

Date: 8 months ago

Review №55

Rating: 1

Multiple complaints, weekly orders gone wrong. The last straw today, I will let you judge from the picture. You have taken enough money, I hope you get a good hygiene inspection soon! Gross

Date: 8 months ago

Review №56

Rating: 1

yall missing a drink nozzle??

Date: 8 months ago

Review №57

Rating: 5

We love their cheese pizza. Also, I am a member of the sip club. Love their coffees

Date: 8 months ago

Review №58

Rating: 5

Date: 9 months ago

Review №59

Rating: 5

very delicious, check the menu carefully because there are very good combos

Date: 9 months ago

Review №60

Rating: 5

Every time I walk into this Panera I feel like we re family. Everyone always greets you with a warm smile, the service is always quick, THE COFFEE IS ALWAYS FULL, and most importantly they remember your name.

Date: 9 months ago

Review №61

Rating: 2

For the second day, in a row, my sandwich came out cold. I had to put it in the store microwave this time to warm it up.

Date: 9 months ago

Review №62

Rating: 1

Always get orders wrong. Say they will credit but never do

Date: 10 months ago

Review №63

Rating: 2

Date: 10 months ago

Review №64

Rating: 5

Very well run. Pleasant welcome, quick service, food prepared well, tasty, and manager engaged with all aspects of service from what I witnessed.

Date: 10 months ago

Review №65

Rating: 1

My order of a sandwich and mac and cheese was made 16 minutes late. They got the sandwich completely wrong and I m not sure if the sandwich is supposed to come with both halves or not but the portion of half a sandwich is definitely too small to call a meal.

Date: 11 months ago

Review №66

Rating: 1

Corporate food chains are going nuts with portion / price ratio. I do not recommend anyone to eat here and please dont support this kind of businesses. We stayed at the hotel in the area . I needed to order couple of meals for my kids, who are 3.5 and 1.5 I was extremely dissatisfied and disappointed with kids meal portion size. Chiken soup and an small apple is 7.30$ before tax. The cup was so so small it wasnt even enough to feed my 1.5 years old ! 6 spoons of broth and 3 noodles. Im not joking. It was more like a doll portion not a human child portion. Thankfully I ordered something from adult menu for my daughter, otherwise they wouldnt have anything too eat. Adult portions are extremely small as well. Its already not even funny. I paid for an idea of a meal not an actual meal.

Date: 11 months ago

Review №67

Rating: 5

The staff here is pretty friendly.

Date: 11 months ago

Review №68

Rating: 5

I had a problem with my delivery order and they fixed the problem and even sent me extra food. I would have just been happy to receive what I was missing. I really appreciated the above and beyond service.

Date: 11 months ago

Review №69

Rating: 4

Date: 11 months ago

Review №70

Rating: 1

the table were filthy, food was cold, ground was even worse, food came 20 minutes late, bowl wasnt cleaned and disgusting.

Date: 11 months ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 4

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 5

Cinnamon Crunch Bagel is DELICIOUS!!

Date: a year ago

Review №75

Rating: 4

Love Panera food good Parking: Limited spots because of so much traffic! Food : 4/5 |

Date: a year ago

Review №76

Rating: 2

Overpriced hospital food. I only come here for the sip club via Charged Lemonades.

Date: a year ago

Review №77

Rating: 5

First time here to get a late breakfast. Guess what they have a family breakfast deal that comes with 4 sandwiches and costs about $15! It is definitely better deal than ordering 2 sandwiches from the regular menu. Coffee was good too.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Excellent food and super excellent customer service..store manager sherry is running the store and shift excellent and making sure customers are happy..thank you Panera bread Allen team

Date: a year ago

Review №80

Rating: 5

cosy

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

Arefin, his team and the atmosphere here is my favorite creativity space, Completing my book Rideshare Cowboy paperback and releasing my ebook. Today Im catching up on my administrative work. Thank you Arefin for an oasis atmosphere. Many Thanks yall! Food

Date: a year ago

Review №84

Rating: 4

Fast and friendly service, fresh food at fair prices. Parking here isnt too bad, and when the kiosk is working, you can be in and out pretty quickly. Highlight is the sip club, which lets you get unlimited coffee, lemonade, and fountain drinks for just a few dollars a month. Sign up for the trial, at least. Its cool. And on Tuesdays, they have a deal where you get something like 13 bagels for 10 bucks. It includes cream cheese spread, so you can bring the hero and bring in breakfast for your office. Or job site. Or class? You get the idea. Anyway, Panera is pretty good. This maybe controversial, but I like it better than Subway.

Date: a year ago

Review №85

Rating: 5

Love tomato soup

Date: a year ago

Review №86

Rating: 5

Yummy Yummy

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 1

Do not order delivery at Allen location. My order got screwed up twice on delivery. When I called to complain my order was lost, Panera blamed me. Saying I picked Doordash. I picked delivery. No where does it say Doordash. Panera picked them and then says they have no control. Yes they do. Stop using Doordash. No, it is easier to blame the customer rather fix the problem.

Date: a year ago

Review №90

Rating: 5

Great food

Date: a year ago

Review №91

Rating: 5

Once, I ordered a bread bowl only to watch the tomato bleed into the flesh of the yeast. I wonder if this is what the Christians speak of when they take the eucharist. I think not.

Date: a year ago

Review №92

Rating: 5

just as you want.

Date: a year ago

Review №93

Rating: 5

We were not happy with our order through Door dash. The quality was not as it usually is (which is great). I spoke with a wonderful manager that actually listened to the issue. His name is Maximilian. He was extremely professional and polite and took care of the issue immediately! Quality customer service that he gave is very hard to find these days. Thank you, sir!! This was a make it or break it for us. He fixed it and went above and beyond for us. Appreciate your professionalism Maximilian!!!

Date: a year ago

Review №94

Rating: 3

Date: a year ago

Review №95

Rating: 3

Normally not a bad place, but avoid ordering food that you may need something removed. I ordered the chicken teriyaki and broccoli bowl with no cilantro, and what do I taste in my bowl... cilantro. Luck Im not allergic but still... Update: went back to order a salad that is never made with cilantro and it still has cilantro.

Date: a year ago

Review №96

Rating: 5

Love this place and the specialty coffee drinks. Way better than Star.....s. the best part is the kind service. There is a lady there named Sharon who always blesses me with her kind words and hard work. This is my GoTo place even though the prices are a bit high, I love their rewards program. Thank you hard workers with good attitudes. Very rare these days.

Date: a year ago

Review №97

Rating: 1

I ordered a half fuji apple salad about 1/4th of the lettuce was frozen or wilted. Very disappointing .

Date: a year ago

Review №98

Rating: 1

This place is so disgusting, why people spend their money in this nasty place ever, 0 flavor, sandwiches with boil chicken WTH, this food is so depressed, nasty has hell, nasty chicken ever, first time and last one 100 % go to La Madeleine or Chick-fil-A or Subway, disgusting just so disgusting.

Date: a year ago

Review №99

Rating: 5

this place was good and the staff in kitchen are friendly and polite

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 4

Date: a year ago

Review №102

Rating: 5

Nice quiet atmosphere, food has become a bit pricey. Tea, 1/2 salad, cup of soup, almost $17.00

Date: a year ago

Review №103

Rating: 5

food was good.

Date: a year ago

Review №104

Rating: 5

Enjoy the fresh bread, baked cookies, and fresh food.

Date: a year ago

Review №105

Rating: 1

Ordered the Napa Almond Chicken Salad Sandwich to go only to get home and realize I had maybe one small scoop of chicken salad on my sandwich that was all bread. Not even a kids meal size portion of food on a big piece of bread. Unacceptable to pay what I was charged for that sandwich and misleading and false advertisement from their website picture of the sandwich. This location really needs to read their reviews and do better!! Listen to your customers and improve!!! We won t be back!!

Date: a year ago

Review №106

Rating: 1

Not sure if he was a manager but me saying I had a text that my order was ready after this gentleman said he didn t have my order or know where it was at, is apparently me having attitude with him . Food was good but that was just so uncalled for.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 3

Great coffee and place to go to but the wait time to get a coffee/food is ridiculous

Date: a year ago

Review №110

Rating: 1

Date: a year ago

Review №111

Rating: 5

Great staff! Got a free cookie

Date: a year ago

Review №112

Rating: 2

Date: a year ago

Review №113

Rating: 5

I love panera bread!! I worked there actually for awhile. I like the calm atmosphere and the food is pretty good.

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

Weather was rainy, so wanted to have soup. Ordered Chicken Noodle soup with French Bagutte, it was good. Clean tables and warm welcome.

Date: a year ago

Review №117

Rating: 3

i got food poisoning after eating here but at least the food was delicious

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 1

This location is most of time out of soup or bread . We usually going there for dinner but unfortunately there is no soup or baguette. It s not once or twice . It s almost every time the same story .

Date: a year ago

Review №120

Rating: 5

really good breakfast and nice staff. I wish I live closer to the area.

Date: a year ago

Review №121

Rating: 5

My company ordered lunch from here via Door Dash, everything was perfect! They got everyone s order correct, they individually packaged the food, and labeled the food with the name of the person. The ordering process was quick and easy, the food was very fresh too!

Date: a year ago

Review №122

Rating: 5

Tasty options in a cozy environment. Friendly staff. Great to have this be a dining choice in Watters Creek.

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Great place to eat

Date: a year ago

Review №125

Rating: 5

I frequent Panera and love it However this location was outstanding the staff specially the manager on duty Mr. Mohammad Arefin went above and beyond thank you very much for the great hospitality Keep up the good work

Date: a year ago

Review №126

Rating: 1

Delivered half the order and wont make ammends by redelivering. If you dont deliver your order panera, dont put it on your App! Your delivery, your responsibility!

Date: a year ago

Review №127

Rating: 1

it is sooo overpriced. i mean i thought that the adult sandwich was a kids one. the pictures are fake they make it look a lot better and bigger. all i can say is that the bread is good

Date: a year ago

Review №128

Rating: 5

Very good food

Date: a year ago

Review №129

Rating: 4

Date: a year ago

Review №130

Rating: 4

Not too bad. Menu has changed some but not bad

Date: a year ago

Review №131

Rating: 4

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 1

Probably the highest amount of money I ve ever spent on low quality food. $11.59 for a chicken sandwich that I found out is the sizing of a normal half-sandwich. Asked an employee about the sizing and that s what she told me. Got a cookie for $2.89 that was hard as a rock. It legitimately took effort to bite into the thing. I was advised I could warm it up in a microwave to see if that softened it. If you want to spend too much money on small portions and bakery items that are hard as a rock, this is the spot for you.

Date: a year ago

Review №134

Rating: 5

Nice beverage

Date: a year ago

Review №135

Rating: 2

Just not what it used to be. No one to take our order so used the kiosk. Dirty tables everywhere. The new chicken sandwich was good, but certainly not worth the high price. I used to be a loyal customer...no more!

Date: a year ago

Review №136

Rating: 3

I go to this location almost every day and it s very much so hit or miss on the service. I ve been helped by an incredible rude employee that I ve called corporate for, but I ve also been helped by a very nice newhire. So 3 starts seems to sun it up.

Date: a year ago

Review №137

Rating: 1

This restaurant is filthy! No napkins or paper towels in the bathroom. Dirty silverware on the floor - the chicken on my salad was microwaved and was gristle!

Date: a year ago

Review №138

Rating: 4

I enjoy the sip club!

Date: a year ago

Review №139

Rating: 1

Ordered Breakfast Sandwich feast and one of the sandwiches is supposed to be Sausage Scrambled egg & cheese on Brioche. Turned out what I got was just Scrambled egg & cheese on Brioche and no sausage!!

Date: a year ago

Review №140

Rating: 5

Food and service were outstanding.

Date: a year ago

Review №141

Rating: 3

Date: 2 years ago

Review №142

Rating: 1

easier to order online due to incompetent staff. bread was not available as a side while the name of the place has the word bread in the title. opening phone response system says to not order during busy hours.

Date: 2 years ago

Review №143

Rating: 3

Pickup order using the app. Very small sandwich for $12 and not much meat. Flavor was excellent but the value not so much. Cesar salad same comment. Also plastic bowl not much lettuce. For the $$$ not a good value. Probably won t repeat. Value not commensurate with purchase.

Date: 2 years ago

Review №144

Rating: 4

overall nice.

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 3

Lots of things are out..., not recommend.

Date: 2 years ago

Review №147

Rating: 5

Came here 30 mins before they close, orders mac n cheese and cookies came in a decent time and place was clean and workers were nice

Date: 2 years ago

Review №148

Rating: 2

Used to be one of my favorite places to take the small kids for lunch or a quick dinner but in the past year or so the service has really gone downhill with inattentive staff, lack of certain items even drink cups or ice, closing down sections of the dining area early, and limited menu choices due running out of meal ingredients. The store seems like its ownership and management team is really falling down on the job.

Date: 2 years ago

Review №149

Rating: 5

My favorite place to get refresher lemonade and sandwich. Try chipotle chicken avocado melt, passion papaya iced green tea and pecan braid Yammi

Date: 2 years ago

Review №150

Rating: 1

You place an order and they will deliver whatever they want. This store is prone to make many mistakes and deliver short orders or items you did not order. Make sure to order from another store.

Date: 2 years ago

Review №151

Rating: 1

I am a regular on this store. For some reason every time I order for pickup or delivery the order is wrong. Last time I called the clerk had the audacity to ask me if I wanted to pickup the correct items (it was a delivery order). I cannot recommend this store.

Date: 2 years ago

Review №152

Rating: 1

Ive ordered delivery from this location a few times and every time Ive either not received my drink or gotten the wrong drink. Ive been told by Door Dashers that they do not make the drinks, Ive spoken to this location and theyve told me fountain drinks are different. At this point Im no longer wasting my money here.

Date: 2 years ago

Review №153

Rating: 4

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 5

Lately this location has been killing it. Food was good and ready when we arrived. I ll be back again! Thanks Panera team.

Date: 2 years ago

Review №156

Rating: 1

Ordered a sandwich, Mac and cheese, and two drinks. And every part of the order was messed up. My sandwich had none of the modifications I made. Mac and cheese didn t come with the bread we ordered, and the drink I ordered wasn t even available. I called up to get a refund and no one ever answered my call. Spent 25$ to literally eat nothing, thank you!

Date: 2 years ago

Review №157

Rating: 3

Date: 2 years ago

Review №158

Rating: 4

Excellent job

Date: 2 years ago

Review №159

Rating: 3

We were grabbing coffee but it ran out so I asked the employees at the cashier if there was any more coffee. One girl immediately left to find coffee while this tall guy just stared at me like I was giving him a 20 item order. Then we realized that there were no lids so we went to ask again and as he was replacing it he touched the inside of the lids and didnt throw away the bag holding the lids. I threw it away for him after he walked away.

Date: 2 years ago

Review №160

Rating: 3

We love this place, however, management has some work to do. The service was great. The restaurant looked terrible. The men s bathroom was in bad shape, the restaurant was crowded and one section was cordoned off for no apparent reason. When I asked the staff why the tables were not being used they just shrugged. No initiative, no excellence. Cmon management this place could be great. Strive for excellence.

Date: 2 years ago

Review №161

Rating: 4

Kindly workers, fast service, good food. A little dirty in the lobby but an over all pleasant experience.

Date: 2 years ago

Review №162

Rating: 3

This location essentially closes at 8:30, as they will refuse to allow you to sit down inside. I got here at 8:30 and had multiple employees tell me that its to-go only and they just stood around the back joking and left the dining area a wreck with tons of trash and dirty floors. I dont understand why they shut the dining room down so early, if it isnt to get it cleaned faster and get the employees out the door at 9.

Date: 2 years ago

Review №163

Rating: 5

Date: 2 years ago

Review №164

Rating: 5

Love this place for healthy food

Date: 2 years ago

Review №165

Rating: 1

Date: 2 years ago

Review №166

Rating: 5

Date: 2 years ago

Review №167

Rating: 3

The burger was not as advertised via image and was literally just chicken and they didn t originally put the buffalo sauce The pizza bacon was burnt and lacked taste. The cherry tomatoes and fresh herbs were the only kicks

Date: 2 years ago

Review №168

Rating: 1

ABSOLUTE RIP OFF!!! Dont ever order for pick up or YOU WILL NOT get a decent portion size. Thank God for the bread to fill me up...

Date: 2 years ago

Review №169

Rating: 2

Went there to get a bagel and coffee from the kiosk, kiosk said they were out of all bagels so I went up to the counter and they did have some, so I ordered from there. Got my coffee, they didnt have any lids, so I had to ask them. Got my bagel and they also forgot to give me the butter that i asked for, but I had left by that time so I didnt care. Just a strange experience from this place today, and they didnt seem that busy either.

Date: 2 years ago

Review №170

Rating: 5

Date: 2 years ago

Review №171

Rating: 5

Date: 2 years ago

Review №172

Rating: 5

Love love love great location amazing kind staff amazing food 10/10!

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Very good food!

Date: 2 years ago

Review №175

Rating: 5

Great service! My order was incomplete when I picked it up, but the kitchen staff took care of it immediately. Thanks!

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 5

Very good food, nice quiet atmosphere.

Date: 2 years ago

Review №178

Rating: 4

This is great location surrounded by many stores. The soups are excellent and their bread bowl is unique. The pick 2 combo has many options and allows mix-and-match of soups, salads and sandwiches. Our most recent trip was specifically for their French Onion Soup and it was wonderful. A great meal for a cold day.

Date: 2 years ago

Review №179

Rating: 2

2 girls who i saw at the counter when i walked in i asked her one questions about the menu and she clocked out and ran away from me, then the next girl i asked a question about a sandwich and my boyfriend was looking at her and she asked him what he was staring at in a very rude way and then ran off as well? 3rd girl was sweet, but food was over priced and not that good.

Date: 2 years ago

Review №180

Rating: 5

Bacon Turkey Bravo is the best turkey sandwich in America. Sorry grandma I can t lie.

Date: 2 years ago

Review №181

Rating: 5

All the staff were friendly.

Date: 2 years ago

Review №182

Rating: 1

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 2

I ordered for delivery because of sickness and I ordered a bread bowl. Did not receive the bread bowl or a notification of them possibly being out at this location.

Date: 2 years ago

Review №185

Rating: 5

Date: 2 years ago

Review №186

Rating: 4

Its one of favorite restaurant for sandwiches and soups. My personal favorite is French Onion Soup and Chipotle Chicken Avocado Melt. There other sandwiches are good too, also Ten Vegetables soup is good as well ! This place has escalator in dining for accessibility between floors!

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 1

Pathetic customers service! 35 minutes for Turkey chili and kids mac and cheese.

Date: 2 years ago

Review №189

Rating: 1

Date: 2 years ago

Review №190

Rating: 2

Website doesn t work most of the time and no one helps you inside. You have to jump through hurdles just to place an order and the food is wrong half the time. The 2 stars is for good delivery via DoorDash. Seems this location is geared more towards a drive thru experience rather then in person interaction so why not just make it that?

Date: 2 years ago

Review №191

Rating: 5

Date: 2 years ago

Review №192

Rating: 3

Date: 2 years ago

Review №193

Rating: 3

I enjoyed the food.

Date: 2 years ago

Review №194

Rating: 3

Not labeling the sandwiches properly.

Date: 2 years ago

Review №195

Rating: 4

Date: 2 years ago

Review №196

Rating: 1

Slowest Panera bread I ve ever been to. This location needs a lot of work.

Date: 2 years ago

Review №197

Rating: 1

1 star is being gracious. It took 45mins for my order just to be wrong. I understand low staffing but when the 2 managers are line cooks and the order is still messed up that s a problem. I ordered a Greek salad with imaginary olives and croutons. My chips also look like they ve been ashed on. The inside of the location looks like it hasn t been cleaned in weeks. This location needs Gordon Ramsay or to simply close.

Date: 2 years ago

Review №198

Rating: 1

Well for starters no one welcomes you when you walk in, actually no one ever addressed me at all. I decided to do the ordering on machine since no one was at front counter, I received a pager to let me know when food is ready. I waited about 15 min until pager went off turned my pager in and food still wasnt ready for about another 30 min. Worst service Ive ever had at a Panera need some of the cedar hill staff to come here and help out or train

Date: 2 years ago

Review №199

Rating: 1

It is sad that this location that has a lot of customers closes at 5:30 pm because there is no staff. Google please change the actual hours of this location

Date: 2 years ago

Review №200

Rating: 5

Date: 2 years ago