Sonic Drive-In

Review №1

Rating: 4

Date: a day ago

Review №2

Rating: 5

Date: 5 days ago

Review №3

Rating: 5

Drinks only

Date: a week ago

Review №4

Rating: 1

slowest sonic i ve ever been to over 25 min for a corn dog and a drink mind you there was only like 3 cars. Saw trough window an employee with curly long hair smoking inside.

Date: 2 weeks ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 5

Date: 2 weeks ago

Review №7

Rating: 5

There s always great customer service here but I would like to elaborate on Jack. He is just the sweetest young man! He s very friendly and outgoing.

Date: 2 weeks ago

Review №8

Rating: 4

This Sonic had the best tater tots Ive ever eaten in my life. The service was really friendly but the only reason I graded the food low is because the breakfast toaster sandwich was so salty I had to throw it away. :-(

Date: 2 weeks ago

Review №9

Rating: 5

Why even bother reviewing a Sonic, right? It s not like they re some charming mom-and-pop shop that could really wow you they re just everywhere. But hold that thought! The hot fudge sundae I received wasnt just slapped together; it was crafted with care, looking and tasting like something straight out of an ad, with a perfect drizzle of hot fudge, ample whipped cream, and a cherry on top. The chili cheese dogs were another hit hot, loaded with all the right stuff: extra ketchup, mustard, relish, onions, chili, cheese, and tomato, making every bite a delight. The fries? Hot and fresh. The tea and other drinks? Just as satisfying. And let s talk about the service fast, friendly, and professional. Unlike some Sonic locations where youre left watching the server is on the way message fade into oblivion, this time the server actually showed up promptly and got everything right. So, despite being part of a big chain, this Sonic visit was a standout experience that deserves a shout-out!

Date: 3 weeks ago

Review №10

Rating: 5

Date: 3 weeks ago

Review №11

Rating: 3

I like it when they get the order correct It happens from time to time Parking: Gotta park to get the food. right

Date: 3 weeks ago

Review №12

Rating: 5

Yay for drive ins! Drinks were made right! Food was fresh! Gosh I wish all Sonics were this good.

Date: a month ago

Review №13

Rating: 2

My husband wanted fries. They were awful. Ate a few and threw them away. $3.54 for crappie fries.

Date: a month ago

Review №14

Rating: 1

I opened my lid to my drink when i got home because i noticed my drink didnt taste right, and i see that the foam cup is breaking apart everywhere into my drink. I managed to pick all the little beads out but since the cup was already damaged it just kept breaking apart more when i put the lid back on. So the fact that my order was wrong and the cup was literally falling apart into my drink and i couldve drank the styrofoam beads is very disappointing

Date: a month ago

Review №15

Rating: 1

Location closes at 11 pm on Thursday. Pulled in at 10:09 pm, hit the button multiple times over a 35 min time span. Employees refused to answer or take any orders. They just blatantly ignored every vehicle that pulled in. Pretty lazy behavior, no one wants to work anymore I guess.

Date: a month ago

Review №16

Rating: 5

It is sonic, use to really good. Now all are not so much

Date: a month ago

Review №17

Rating: 2

Tea tastes like water

Date: a month ago

Review №18

Rating: 3

Date: a month ago

Review №19

Rating: 1

Purchased 30 slushies for my employees online for pickup at 1:30pm. I arrived on time to pick up the order. 25 minutes later now, I m still waiting on them. What s the point of setting a pick up time if you guys don t even honor the pickup time?

Date: a month ago

Review №20

Rating: 5

Wylie is the place to get your route 44!!!! Anything they do is great and we always return because of the excellent service!

Date: a month ago

Review №21

Rating: 5

Perfect. No comments.

Date: 2 months ago

Review №22

Rating: 5

Fried pickles were good!

Date: 2 months ago

Review №23

Rating: 1

All I wanted was an all natural lemonade slush and the car hop girl was confused she just sat there. So I asked her is the all natural lemonade, slush not available or an option. Apparently that just confused her even more so I placed the order again for an ocean water slush she then she tells me she can t hear me. So I yell out my order out of frustration. Then another gentleman that works for sonic comes to me and says that I don t need to scream, they are just high school kids. I made 3 to 4 attempts to place an order for a slushy drink and apparently there is some kind of disconnect with the new hires. A route 44/drink is about as common or as easy as it gets, this must be my fault.

Date: 2 months ago

Review №24

Rating: 1

Had a horrible experience at this location. Ordered two medium drinks, and it took over 20 minutes for them to deliver.

Date: 2 months ago

Review №25

Rating: 3

I used to work at Sonic, so I know they have a policy called: Out the Door in under 4. Where orders are expected to come out in under four minutes. In the past couple months, Ive waited over 7 minutes for my orders (tracked by the songs I listen to while I wait). The quality of ice cream is honestly super lackluster and I used to love their cookie dough and M&M blasts. Now they have a bad taste and I avoid them. Their new crinkle fries are always over cooked anytime I get them and taste worse than the old ones. They are willing to redo something if you need to, but I end up being annoyed after I get my order every time. Its fine for quick food, but I wouldnt recommend the ice cream.

Date: 2 months ago

Review №26

Rating: 5

Date: 3 months ago

Review №27

Rating: 4

Its a Sonic.. The staff is excellent! Food

Date: 3 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 3

Bad bad expertise withmanager then real manager. I had a discount but app gave an error message. It took 30 minutes and 2 phone calls to get them to honor it. I ended up talking to customer service who told me to use the website to order, which worked. They also confirmed what I knew, the store manager could have honored the visible discount seeing the visible error message. After I ordered and paid, the manager who refused to help handed me a free item. She said she called the owner who said to give it to me free. It shouldnt take all that. Plus, I explained it wasnt free because I paid on the web. She claimed shed cancel the charge, though she didnt get my name or anything. Kudos to the owner but the manger and fake manager are bad reps for his business.

Date: 3 months ago

Review №30

Rating: 5

Generally there food is really good but sometimes it takes 30 minutes just for them to get to us and serve our food,there a good place I doth think they should add mo re benches and tables and stuff but it is what it is. And I do sit and eat but sometimes we just take it home and eat. Kid-friendliness: They dont have adult drinks or any posted or graffiti or anything thats generally weird.

Date: 4 months ago

Review №31

Rating: 1

Went by sonic today to get a Oreo cheesecake sundae and some fries. Tried to use my card on the machine and it wouldnt even register that I was putting my card in which my card always has issues with swiping since it has a chip. Explained it to the girl cause its happened before she said no worries walks away while I start eating because I know I have money and my card words well she comes back 5 mins later saying its still not working. I told her to try typing it in because my stripe of my card does work she then comes back asking for another card which I dont have and I stayed my card works she then proceeds to tell me she needs to take my food back? I offered to order it on the mobile app to pay for it and she looks at me and says no . So now its my fault their machines arent working and I try to find a solution and theirs is to take back my half eaten food ? I said heres the food back and Ill be make sure to leave a review about my horrible experience. Said Ive lived in wylie my whole life and have grown up going here. Safe to say Ill never be back.

Date: 4 months ago

Review №32

Rating: 4

Date: 4 months ago

Review №33

Rating: 1

We are here in this location at 10:05 pm (May 26th)..and after about 3 minutes (see your CCTV). We pushed the red button three times and SHE said, - close for tonight. They just closed immediately. It says in your website and Google, it closes at 11 PM every Sunday. So pls update your website and Google. It did not even say anything like hours differ.... PLEASE FOLLOW YOUR HOURS OF OPENING. This is not good for the business.

Date: 4 months ago

Review №34

Rating: 1

Food was terrible. Popcorn chicken was all badder hard and inedible. Fries were too oily, and cheese sticks were soggy. Just a mess of experience for a $25 meal.

Date: 4 months ago

Review №35

Rating: 1

Do not go to this location! I waited 10 minutes for a drink order then they wouldn t accept my coupon for a free drink and I had no cash or cards on me and after I had taken a drink of it when she handed to me, she took it back and threw it away. Horrible customer service.

Date: 4 months ago

Review №36

Rating: 4

Date: 4 months ago

Review №37

Rating: 4

Decent food, friendly employees, and they finally let you tip through the app. Highly recommend, especially due to their frequent specials.

Date: 5 months ago

Review №38

Rating: 4

Ok

Date: 5 months ago

Review №39

Rating: 5

Date: 5 months ago

Review №40

Rating: 4

Good chicken fried steak sandwich & tater tots!

Date: 5 months ago

Review №41

Rating: 5

Date: 5 months ago

Review №42

Rating: 5

Date: 5 months ago

Review №43

Rating: 5

Date: 5 months ago

Review №44

Rating: 5

I travel so much for work, I stop at Sonic a lot so I can catch up on paperwork and grab a bite to eat while I do. This sonic is hands down one of the best sonics Ive ever stopped at. And Ive stopped at them a lot. The food was fresh, hot, and exactly the way I ordered it. The service was great and the area is beautiful. One of the best parts of Dallas if you ask me. Thank you for the great experience.

Date: 5 months ago

Review №45

Rating: 5

Gotta Love Sonic Parking: Its Sonic, you park where you order your food. Food : 5/5 |

Date: 6 months ago

Review №46

Rating: 1

I ordered a bacon cheeseburger meal this evening. When I got home I discovered my order was incorrect. I went back to this location to get my order remade. The person I spoke with told me that next time I needed to check the order before I left and basically implied the error was my fault. I was never offered an apology for the inconvenience of having to come back. The customer service at this location is terrible. I do not plan on returning.

Date: 6 months ago

Review №47

Rating: 4

This Sonic location may not be the fastest, but their superior service and quality makes it a great place to go.

Date: 6 months ago

Review №48

Rating: 1

my sweet tea smelled like lysol

Date: 6 months ago

Review №49

Rating: 1

Honestly, Once AGAIN I mistakenly tried this location - last time was 2 years ago...left my reviews then as well. So, today fries were cold, I asked for no ice and of course there was ice! I noticed people actually give 4 stars when they have every reason to give NONE!! PLEASE people, do not over rate this SONIC!! They are awful! Go the extra mile to Sachse and get what you order without having to ask a second time or get home to find something missing - which ALSO happened today!!! Never again!! Oh and I SINCERELY believe with all my heart that anyone who gives this location a positive review of any kind, knows someone here or is related!!!

Date: 6 months ago

Review №50

Rating: 5

Sweetest staff ever!!! And every time!

Date: 6 months ago

Review №51

Rating: 5

Date: 6 months ago

Review №52

Rating: 1

Ordered a cheese burger didnt get the cheese. Tried to call number on receipt not a good number, tried to call number on Google not a good number either. Should have check my order before leaving because I was rushed when I was ordering at the speaker.

Date: 7 months ago

Review №53

Rating: 2

Well they messed up the order and did not bring me any ketchup or mustard.

Date: 7 months ago

Review №54

Rating: 4

This is a good location. Food is good and service is the best. Sonic do me a favor and fix your app . Ill gladly come back.

Date: 7 months ago

Review №55

Rating: 5

Kim is my favorite car hop. She is always so sweet when we go. You will see her run around like crazy and apologize if she feels it took too long. I love ordering when she is there. This last time, I ended up placing 2 mobile orders (gotta get them points lol) and she brought both to me. I tipped her both times, and she was so sweet she tried to tell me no the second time, but she is so worth it. She just brightens my day when she smiles and is friendly. They really need more people like her.

Date: 7 months ago

Review №56

Rating: 1

Someone stole my credit card info and ordered and this location wont answer the phone and doesnt have a voice-mail setup

Date: 8 months ago

Review №57

Rating: 5

Date: 8 months ago

Review №58

Rating: 1

burger tasted old like it been sitting under a heat lamp too long

Date: 8 months ago

Review №59

Rating: 5

Date: 8 months ago

Review №60

Rating: 2

The food is fine but it takes so long to get it that I would never recommend going here. Ordered ahead and the place was empty and it still took 20 minutes for a single drink and tots.

Date: 8 months ago

Review №61

Rating: 5

Date: 8 months ago

Review №62

Rating: 4

Slow. Needs help. One guy doing everything.

Date: 8 months ago

Review №63

Rating: 1

Old over cooked burnt

Date: 9 months ago

Review №64

Rating: 4

Date: 9 months ago

Review №65

Rating: 5

Date: 9 months ago

Review №66

Rating: 5

Good burger.

Date: 9 months ago

Review №67

Rating: 3

Every time i go there I have to wait 10 minutes before they even talk my order And then theres another 20 minutes till you get your food.They used to be fast not anymore.Not impressed. Today I ordered a medium cheese tater tot and two strawberries shakes and it took 15 minutes

Date: 10 months ago

Review №68

Rating: 5

Date: 11 months ago

Review №69

Rating: 4

Date: 11 months ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 1

Not enough Morning staff. The lady on the intercom gives attitude. The only server in the morning is drowning running to take everyone s orders.This is the 3rd time my drink was not made correctly. Also, my order was brought to me incorrectly. I m done with them. I ll try Sachse s or Murphy s Sonic instead.

Date: a year ago

Review №72

Rating: 1

Got so sick after eating

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 4

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 5

Love the slushys ! There only $1 for a small !

Date: a year ago

Review №77

Rating: 3

Good food. Staff isnt always the nicest but they get the job done

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 4

The atmosphere is about as good as its going to get at a drive in food is always hot and fresh and service is most of the time on point

Date: a year ago

Review №81

Rating: 4

Date: a year ago

Review №82

Rating: 5

This is a great sonic!

Date: a year ago

Review №83

Rating: 1

This is the worst sonic in the metroplex... and thats saying something. They are ALWAYS under staffed, and will never get your order right. Never going back

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 1

Woefully understaffed. Long wait times and cold food or melted ice cream upon delivery. Very disappointed.

Date: a year ago

Review №86

Rating: 5

The employee did a awswome job keep up the good work

Date: a year ago

Review №87

Rating: 2

Waited half an hour just for a corndog. Paid in cash and it took them 45min just to give me back my change.

Date: a year ago

Review №88

Rating: 5

Love this sonic blast..

Date: a year ago

Review №89

Rating: 3

Well, good service, but you need new menu stands that work, where you can hear each other, made it difficult to order.

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 1

I ordered my combo plus some an extra item. I was charged for my combo and extra item. When food was delivered I was missing an item from combo. After notifying the waitress that it was missing she informed that the extra was rang up as a substitute. I proceeded to read off the receipt that I was charged for combo and extra and was told she could ring me up for the missed item if I wanted them with the combo.

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 4

fast and convenient

Date: a year ago

Review №97

Rating: 3

Fries and burger were too salty. The worker was very courteous and friendly! Food

Date: a year ago

Review №98

Rating: 1

25 minutes and still waiting on breakfast sandwich. Said grill wasn t hot and waiting for it to heat up because we arrived a few minutes after opening time. Grill should be hot when they open .

Date: a year ago

Review №99

Rating: 1

They don t care if you is doordash pick up. They don t want make order because no tip from you. I run doordash and waiting 20 minutes but still my order not ready.

Date: a year ago

Review №100

Rating: 1

Food is good, the service wasnt great.

Date: a year ago

Review №101

Rating: 1

Parked and pushed red button to order. Was told it would be a minute. Watched three employees talking to a young man with a cat. Waited ten mins. Other people parked and ordered. After ten mins I gave up and left. 6/23/23.

Date: a year ago

Review №102

Rating: 2

Sonic used to a great place to get food. Now, not so much. They dont even have kraut for the hotdogs. Who doesnt have kraut for hotdogs. The chili coney is my fav, but I can do without the hard fried onion rings. Those things tear the roof of your mouth up.

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 3

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 1

21 minutes waiting for 1 RT44 sweet tea? Nothing else. Just a drink. You should be ashamed. It s off peak hours (10:05am) and only 5 stalls being occupied. I even tipped the change on the card so it was $4.00 for 1 DRINK! Embarrassing. Do better Sonic!

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Service was fast and they got our order right. The tots tasted really good.

Date: a year ago

Review №111

Rating: 1

20 min wait. Put more people to work!!! At this location!!!

Date: a year ago

Review №112

Rating: 2

Date: a year ago

Review №113

Rating: 3

Got the order wrong 3 times. How do you get it wrong when its on the receipt the way it was ordered!!!

Date: a year ago

Review №114

Rating: 4

We dont have many in Michigan, Detroit maybe, were from Michigan. Like the curb-side service

Date: a year ago

Review №115

Rating: 5

Was good

Date: a year ago

Review №116

Rating: 4

Date: a year ago

Review №117

Rating: 5

Good food and and great service Parking: Its great Kid-friendliness: Have great food

Date: a year ago

Review №118

Rating: 5

Not ever one bad experience...all these years since I was a kid and still the same...

Date: a year ago

Review №119

Rating: 5

Fast service

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 4

For came out in a decent amount of time and the order was correct.

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 4

Had a very clean rest area.

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 2

good food but they reset their timer like you already got your food but your still waiting its all about the numbers not customer service. Also when you order a blast it should be not just a topping on the blast it shouldnt be 3/4just vanilla ice cream and a sprinkle of Resses Peanut Butter cup does anyone have any pride in their jobs And what they give the customer especially when there are only 3 cars on the whole lot????¿?

Date: a year ago

Review №127

Rating: 3

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 4

Food was good, service was good.

Date: a year ago

Review №130

Rating: 5

Thank you Kim. She was very courteous and professional. She is an excellent hard worker and has it all under control. Very nice of her to have help me out. Great communication & knowledge.

Date: a year ago

Review №131

Rating: 1

Date: a year ago

Review №132

Rating: 3

Food is OK. Deals on the app are great but the burgers are subpar. Their Achilles heel is their snails-pace service. Dont come here if you are on a schedule. But definitely get the app. The deals will keep you coming back.

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 4

Edit: The orders have been much more accurate but still very slow. If the speed up a bit, they will get 5 stars. *** Foods good. Its a bit slow at this location and you have to keep an eye on your order. About 1 out of 4 times, its incorrect. But overall, I enjoy feeding my family here. Staff is always friendly and accommodating

Date: a year ago

Review №138

Rating: 5

Sonic is what it is. A good chili cheese dog for a cheap cost.

Date: a year ago

Review №139

Rating: 4

Date: a year ago

Review №140

Rating: 5

Food was hot and there werent a lot of people there.

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

Quick and friendly service. Made my children and I feel at home.

Date: a year ago

Review №144

Rating: 5

Almost always love this place!

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

There are 2 sonics that are closer to home, but we make the drive to the wylie one. Employees are always friendly (jack the carhop always has a smile on his face) and food is soooo much better than the other 2. Thank you guys and keep it up!!!

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

Parking: Stalls about 30

Date: a year ago

Review №149

Rating: 5

Date: 2 years ago

Review №150

Rating: 1

Was there on Friday 9.23.22 and the far stall for vehicles with trailer has not worked for a long time. Walked to the dine in stall and pressed the button. About 20 seconds later the other dine in stall was utilized by several high school kids and their order was taken while I still waited. Eventually i left and never was attended. Today 9.26.22 the stall I used would not accept my selection for type of payment option.

Date: 2 years ago

Review №151

Rating: 5

Very efficient and pleasant, their stalls were full and I still got my drink order in a timely manor unlike at the 925 Lovon Sonic where I didnt even receive my order.

Date: 2 years ago

Review №152

Rating: 1

Worst burger.... The patty was so burnt it was hard to bite into. Please dont mass cook the patties...

Date: 2 years ago

Review №153

Rating: 1

I ordered ONE drink on the app and when I arrived there were no more than 3-4 vehicles there. I waited at least 10 min when someone pulled in (and checked in) and got her order less than one minute after she arrived and I was still waiting on mine. I ve had this issue at this location before and stopped going there but I thought I d give them another try. This will be the last time I go there. I had rather drive out of my way to go to Sachse, Murphy or St Paul before I EVER go to Wylie again!!

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 2

My wife ordered the 2 Breakfast Toaster meals with an up charge request for a Strawberry Shake and large Onion Ring on one of them and just a large Onion Ring on the other. What we got was a large drink and a Strawberry Shake. Both large Onion Rings were half full. We asked for it to be corrected and they brought out a tray with 2 Onion Rings. Even when my wife spoke to the person in charge she got a lame explanation.

Date: 2 years ago

Review №156

Rating: 5

Food cooked perfectly. Fast service. Friendly. Great job to all tonight .

Date: 2 years ago

Review №157

Rating: 4

Date: 2 years ago

Review №158

Rating: 5

Date: 2 years ago

Review №159

Rating: 5

Quick and refreshing

Date: 2 years ago

Review №160

Rating: 1

The pictures tell everything this is a cheeseburger without cheese this is a coney with extra onions that had no onions or mustard thank you and enjoy your day

Date: 2 years ago

Review №161

Rating: 1

Me and my husband went to the Sonic he ordered a burger meal ketchup only and I ordered a chicken strip meal it took them a long time to get the food out and they wasnt busy and when they did my chicken strips were burnt neither less to say we asked for a money back and we left

Date: 2 years ago

Review №162

Rating: 5

Date: 2 years ago

Review №163

Rating: 3

Date: 2 years ago

Review №164

Rating: 5

Date: 2 years ago

Review №165

Rating: 2

The food is standard Sonic food, but I ve never gone here and not waited more than 20 minutes for an order to come out.

Date: 2 years ago

Review №166

Rating: 4

I was surprised at how long this sonics took, food was good, staff was friendly.

Date: 2 years ago

Review №167

Rating: 5

Date: 2 years ago

Review №168

Rating: 5

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 5

My roommate took me to get shakes and I liked them, the staff was really nice.

Date: 2 years ago

Review №171

Rating: 4

Nice

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 4

So, this place is always yummy BUUUUUT- They are having trouble getting/keeping employees so theres always a SUPER LONG wait, even when you order online, and sometimes they forget to give you things. I totally understand how the fast food industry works and i feel for them, so if you dont mind chillin in your car for a bit and your not in a hurry, you should visit them, otherwise go to the sonic in St.Paul thats right down the street!

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 4

Date: 2 years ago

Review №176

Rating: 1

Beware using Sonic App!!! Preface to say, I have experienced issues using the Sonic app before and overlooked, but this was the last straw. 21:10 Pulled up to Sonic in Wylie, TX off of Williams, while placing order using the Sonic app. 21:11 Received email receipt. App said pick up by 21:19 21:17 App would not let us check in, used button to tell them we were there ****patiently wait**** 21:41 Confused about order then claimed it is about ready, but has not been brought out yet. 21:46 Order disappeared from the front of app and appears to have been delivered, but still no food. 21:47 Given indication that orders are not started until the person arrives. But we WERE here. On app, we used ASAP. AND the app said to pick up by 21:19!!!! 21:53 Claims it was given to someone else. Remaking. 2200 Closing time 2206 Received our meal! No drink carrier. Got home...no napkins. Missing an order of tots. Order placed at 06/07/22 9:11 PM SONIC Drive-In Location 501 N. Williams Wylie, TX 75098 972-442-014 Completed their survey and sent a note to corporate. Their response, Please accept our sincere apologies for the less than desirable experience you received at Sonic Drive-In. We strive to provide exceptional service and take your feedback very seriously. Weve added a reward for a free Rt44 or Slush and Medium fries or tots with purchase to your Sonic App account for the inconvenience. A free drink and tots? I was missing tots to begin with. So just a free drink..if I make an app purchase? No, thank you!

Date: 2 years ago

Review №177

Rating: 4

Feels like Sonic is getting back to normal. Covid caused so many shortages for this company that would prevent them from having so many nessesary items to make your favorite things they had to tell their customers that they were out of simplest things. Such as peanut butter which angered everyone. Thinking heck they have it at the grocery store. But as with all large corporations they have strict policies and ingrediants that were developed just for them. It is why everything has its own unique taste we can not replicate at home. Be that as it may I remind everyone to think of these things as not to be unkind or give up on any business at this time that may still be struggling. Although it seems as they have been able to serve a full menu I believe we have not passed those issues yet. In the next coming weeks we will be experienceing even more delimmas. Gas will rise very high which will put cost of everything we need or do to increase exponetially. So lets try to remember the cause of this and try and not take our frustation on one another. This is the price we will pay to be the great County We Are. And Time will change everything if we believe. So for Sonic. Kuddos to You! Way to Hand In There!!

Date: 2 years ago

Review №178

Rating: 3

It took a long time

Date: 2 years ago

Review №179

Rating: 1

If I could leave zero stars I would. This is the absolute worst location. Food is never fresh but takes 45 minutes. Ordered just an iced tea one time and after waiting 12 minutes, decided to leave. They would rather make everyone wait because they want one car hop to take out multiple orders. Just Terrible. Dont waste your time or money and drive to Murphy or Sachse.

Date: 2 years ago

Review №180

Rating: 1

Date: 2 years ago

Review №181

Rating: 4

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 4

They were very busy but it took a long time to get just a drink.

Date: 2 years ago

Review №184

Rating: 2

Understaffed, so expect a long wait during peak hours

Date: 2 years ago

Review №185

Rating: 1

Worst customer service ever left without my order will never return

Date: 2 years ago

Review №186

Rating: 2

Quality is hit or miss but every single time, expect to wait 20 minutes. Even if its just a drink or a sundae

Date: 2 years ago

Review №187

Rating: 5

Always good sometimes the service is slow but worth the wait

Date: 2 years ago

Review №188

Rating: 1

I had to pay twice for a drink that they messed up... They throw my drink and receive away And then came back demanding payment for the one that they replaced... If you have a problem do not talk to anybody but the manager... And then good luck....

Date: 2 years ago

Review №189

Rating: 1

Date: 2 years ago

Review №190

Rating: 4

Date: 2 years ago

Review №191

Rating: 1

This store ignores delivery orders as if they are not customers. Ive watched several people come and go while Im still waiting to pick up my door dash order. It was scheduled as ready over 15 minutes ago

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 4

Always reliable.

Date: 2 years ago

Review №194

Rating: 3

Sunday morning at 6am. Good service

Date: 2 years ago

Review №195

Rating: 4

Date: 2 years ago

Review №196

Rating: 4

First time that i tried the cherry limeade and i loved it!

Date: 2 years ago

Review №197

Rating: 5

Good snack food

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 3

Food is fine, but prices on the menu are much lower than what they are charging. Steer clear if you dont want to be surprised by the much higher prices. Also they dont bother giving napkins or cutlery anymore it seems. Might have been a one off thing, but all the other Sonics in the area always give both in the bags.

Date: 2 years ago

Review №200

Rating: 5

Date: 2 years ago