About the Company
rating: 4.1
Casual Pan-Asian eatery in bright, unfussy digs serves inventive riffs on Korean fare & sushi.
Categories
- Restaurant
- Bubble tea store
- Korean restaurant
- Sushi restaurant
Contact Information
Phone: +1 254-662-9335
Website: https://www.wakoroll.com/
Address: 2804 W Loop 340, Waco, TX 76711, United States
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–10 PM
- Saturday: 11 AM–10 PM
- Sunday: Closed
Reviews
Review №1
Rating: 5
Very satisfied with the food and also the amount of food.
Date: 3 days ago
Review №2
Rating: 5
Wako roll is always quality food. I ve been getting the chicken barbecue tacos for a long time and I also enjoy the sushi rolls that I try there. Give this place a try sometime- you ll be glad you saw what they have to offer.
Date: 3 days ago
Review №3
Rating: 3
Service was great! Really friendly. The food was just ok. The menu was to big and having to stand in front of a screen to order is for the birds.
Date: 5 days ago
Review №4
Rating: 5
Date: 5 days ago
Review №5
Rating: 2
There s only a few places we saw to try sushi in waco so we tried this place as it s a little closer than austin(we re between austin and waco). Had to order pay and tip at a Kip s up front standing at the door. Then we got table and every single table we moved to was sticky. Finally got a cup of water and some napkins to clean the tables and in the middle of it they came and threw food on table in the middle of me trying to wipe it down and walked away. We got 3 rolls and potstickers. Potstickers were good. One roll was ok and other two we just left. I hate leaving food especially when we aren t full but there were not edible.
Date: a week ago
Review №6
Rating: 5
My second time here I will definitely be back I had a lunch special number two again... 15 pieces of sushi for about $12 well worth the money
Date: a week ago
Review №7
Rating: 4
Food good, but basically no interaction with the staff. You order and pay off of a kiosk.
Date: a week ago
Review №8
Rating: 1
Not sure how this place is still open....sushi sucks...HEB is better
Date: 2 weeks ago
Review №9
Rating: 5
Excellent sushi rolls and customer service. I showed up at 9pm for a quick pickup order and it was delicious!
Date: 3 weeks ago
Review №10
Rating: 5
Date: 3 weeks ago
Review №11
Rating: 5
Its your typical korean restaurant, but, at the same time, its more than that. Amazing food, delish boba tea (totes recommend taro or blueberry), service was top notch, and the sushi....five stars all the way
Date: a month ago
Review №12
Rating: 1
This place has gone so far below par. Customer service is nonexistent. Impolite and always snotty. Charged for food not ordered. They claimed we took the wrong order so went to pick up the correct orders. 3x more than the wrong order that they had claimed had been sitting out for pick up almost 2 hours...this was SUSHi!!! Our order was online and proof of time, quality of foods all documented. Talked to the manager who also refused to refund the charge for the wrong order - old sushi! The tonkatsu used to be so delicious and soft. NOW awful taste, tough meat and stringy. As previously stated by other reviews the customer service is terrible, rather rude and combative so I had to be as well. MAKE sure to check the freshness of your sushi specially!
Date: a month ago
Review №13
Rating: 3
Date: a month ago
Review №14
Rating: 1
Awful. Everything was awful. Everything is self service. Food taste like it s been left out. They have supplies sitting in the corner of the restaurant.not to mention the floors are very dirty. The staff is not friendly. Everything is basically self service. Needless to say left food on table, left, and grabbed Wendy s across the street. Save yourself $60.
Date: 2 months ago
Review №15
Rating: 5
The most delicious Kimchi Bokkbeumbap fried rice and sushi rolls in town! They have Mega rolls that are as big as your forearm dang near. Staff is very kind when they drop off your food at the table! I liked that ordering at the register used to give the staff and you a chance to interact and ask any questions without having to chase someone down thats busy clearing tables. Now that there is a self-ordering station at the entrance it kind of feels more fast food like. They probably added this self-pay kiosk because of covid. I feel like its more of a negative than a positive at a restaurant like this. Also every time we eat there it looks like the owner is always at a table next to us on his phone. While he doesnt stare at everyone hes still sits there glancing around from time to time and all the customers with a irritated look on his face that is awkward too experience every time. It just feels weird that hes always there at a table somewhere nearby every single time you go. You can even see him behind my husband in the picture I added. Surely he has a back office area he can sit at unless hes eating or at least trying to look a little bit more pleasant or happy. Because the food is so good its probably a better overall experience to just order your food to go.
Date: 2 months ago
Review №16
Rating: 1
Not a fan of the fast-food self order screen.. but whatever. The seaweed salad was warm and tasted like wet dog. Def beyond its use-by date. The rolls sucked. HEB is definitely better quality. First time back in 3 years and I wish I hadn t. Will probably come back up later on today already feel gross inside. Decent little spot. Maybe they ll vacate and let a good restaurant take its place.
Date: 2 months ago
Review №17
Rating: 3
Date: 2 months ago
Review №18
Rating: 5
This place is great food. This is the kind of restaurant where you order at the counter and the bring it to your table BUT they aren t your wait staff. The poor reviews seem to be missing that key difference. The food is ALWAYS good. Well balanced seasoning, fresh ingredients, Great options. My favorite roll is the Baylor roll, super flavorful with crunchy bits on top. I tried the Korean bulgogi and it s delicious! It came with some kimchi, pickled zucchini? And some marinated bean sprouts. The parking is easy as it s in a strip mall parking lot. It s in my regular rotation.
Date: 2 months ago
Review №19
Rating: 3
Self order, the menu is not in alphabetical order so the menu on the screens and the wall are not in the same order. Menu on the screen is not detailed for sushi rolls, it just says the name. The jabchae is not the best here. It s served with broth very runny. We had sushi last night after my graduation ceremony and my son s Austin roll taste spoiled. Overall not the best quality but does the trick if you re hungry.
Date: 2 months ago
Review №20
Rating: 5
Date: 2 months ago
Review №21
Rating: 5
I think we found our new sushi spot Vegetarian options: Can order no meat dishes and add tofu Food : 5/5 |
Date: 2 months ago
Review №22
Rating: 1
I decided to take the wife for dinner we were excited to go to wako roll in the past the food was good but yesterday it just seemed like it went down hill on the food part the rolls we ordered were warm which should have been cold and one of mine had fish bones in it big ones about a quarter of an inch I did get a refund on that roll so I will no longer be going there just not worth it
Date: 3 months ago
Review №23
Rating: 1
This place has really gone down hill. The nigri has rice that was the size of tennis balls, the fish was mid at best, and the place felt dirty and sticky. There is only little plastic cups for dipping sushi into soy and it didnt really fit inside the cups.
Date: 3 months ago
Review №24
Rating: 1
This was just disappointing. If you have ever had good sushi at all, avoid this place. The nigiri was beyond terrible. It is one of the most basic sushis to make and they somehow managed to goof it. The rolls were to large in size and were poorly put together. The restaurant itself felt gross and poorly managed. The service was okay. All they have is a kiosk and a few people at the front. Overall 1/5. Do not recommend at all.
Date: 3 months ago
Review №25
Rating: 5
Ive been here twice and loved the food each time. From the different types of sushi to the noodles. Everything is always fresh, plated neatly and delish. I love the concept of having to grab your own cups, to go plates and silverware, so you dont bother anyone for something so small. They just should add a sign so people are aware. I will def eat here again. My recommendation is Wako roll and chicken udon noodles
Date: 3 months ago
Review №26
Rating: 5
This is a hole in the wall sushi spot. They also have a variety of different appetizers and poke bowls. But when I tell you, it was the largest Poké bowl I have ever had to date, I m not lying. You will not leave hungry I promise you! Portions here are huge and the prices are extremely reasonable if not cheap if you ask me, it s not Omakase but it s decent for the price and portions.
Date: 3 months ago
Review №27
Rating: 5
Heres a review for Wako Roll: --- **Review for Wako Roll** I recently visited Wako Roll and was thoroughly impressed by the quality of their sushi and the overall dining experience. The sushi was fresh and delicious, and the prices were quite reasonable, making it an excellent value for the quality offered. What truly stood out, however, was the exceptional service. Currently, Im disabled and the waitress went above and beyond to assist me with my order and drinks. Her attentiveness and kindness made my visit very comfortable and enjoyable. Thank you so much for the outstanding service and great food, Wako Roll. I highly recommend this place to anyone looking for excellent sushi and superb customer care.
Date: 3 months ago
Review №28
Rating: 3
The sushi was good. Its a self order at the entrance and then you kind of have to go grab your own plates and ask for everything because they wont bring it. A weird sushi experience hearing country music and eating sushi but the sushi and miso soup were good
Date: 3 months ago
Review №29
Rating: 1
Incredible pairing of fantastic food and the absolute worst service I ve ever experienced. Three separate visits and the same thing each time. Whatever you do, don t interrupt the big girl talking on her cell phone.
Date: 3 months ago
Review №30
Rating: 5
If youre in the mood for great Korean food, Wako Roll is the place to eat!
Date: 3 months ago
Review №31
Rating: 1
Date: 3 months ago
Review №32
Rating: 5
Date: 3 months ago
Review №33
Rating: 1
Ordered tuna sushi rolls. Barely any tuna inside. Mostly rice. I ll never come back.
Date: 3 months ago
Review №34
Rating: 5
Date: 4 months ago
Review №35
Rating: 5
Date: 4 months ago
Review №36
Rating: 5
Title: Wako Roll Sushi: The Lunchtime Delight I Cant Resist Wako Roll Sushi, you ve got me hooked! If lunchtime is a battlefield, your lunch specials are my secret weapon. The deal where I can get three different rolls keeps me coming back time and again. It s like a sushi lover s dream come true delicious variety and unbeatable value all rolled into one. When I m in the mood for sushi (which is always), Wako Roll Sushi never disappoints. The rolls are fresh, flavorful, and beautifully presented. And let s talk about that Wako Roll. If you ever find yourself paralyzed by indecision, the Wako Roll is the answer to your sushi prayers. It s a perfect blend of flavors that leaves me utterly satisfied every time. The lunch specials are a game-changer. For the price, the quality and variety are simply unmatched. Whether I m in the mood for something classic or feeling adventurous, Wako Roll Sushi has it all. If you haven t experienced Wako Roll Sushi s lunch specials yet, you re missing out on a fantastic deal and some of the best sushi around. It s my go-to spot for a midday sushi fix, and I know you ll love it too!
Date: 4 months ago
Review №37
Rating: 5
Great food and service. Parking: Plenty of parking Kid-friendliness: Kids were there and it was great Wheelchair accessibility: They are wheelchair accessible
Date: 4 months ago
Review №38
Rating: 4
If you just want to eat some sushi without going to an expensive Japanese restaurant, this is the place.
Date: 4 months ago
Review №39
Rating: 5
For the price we paid we got an equal amount of food. It may seem pricey but youll definitely get what you paid for because the portion sizes are amazing in comparison to many other places. Went here with my mom since she was in town and Im glad we did because the food tasted great. Staff was alright not to cheerful or interactive and the place was fairly clean.
Date: 5 months ago
Review №40
Rating: 2
The ordering kiosk is awful, and people hold up the line while staff do nothing to help. The boba was flat and tasteless. The taco was a mess, not even taco shaped, and the chicken wasn t tasty. The music they play is DATED. I was miserable when I ate here.
Date: 5 months ago
Review №41
Rating: 1
HEB sushi is 5 stars compared to this place and its cheaper. Yall really put old chicken in a sushi roll lmao why!?
Date: 5 months ago
Review №42
Rating: 5
Have been here multiple times and love the food and atmosphere. The only thing that sucks is the customer service. Seems like every time I go, the girls at the counter have the crappiest customer service. Also, on our last visit, they didnt have change for 100. What is the point in ppl paying cash if you cant even provide change? Mind you, our bill was over 40 dollars. The good thing is I had my card with me and was able to pay for my daughters and my bill.
Date: 5 months ago
Review №43
Rating: 5
This is such a great restaurant to go for Korean and sushi. We sampled the sushi, and a few dishes and we are in love with this restaurant! Will be back again! Dietary restrictions: They are very accommodating of food allergies
Date: 5 months ago
Review №44
Rating: 3
Ordered at kiosk which appeared to be the default route to ordering. Once I completed my order the kiosk asked for a tip, I declined. The only interaction with a human was a staff member bringing my food to the table. There is a fountain drink machine available for self service. The condiments ( wasabi, ginger) are right beside the drink machine which virtually sets the customer up as their own server. I saw zero need to leave a tip. I saw no above and beyond or even a measure if service that rated a tip
Date: 5 months ago
Review №45
Rating: 5
Nice relaxing atmosphere with good sushi.
Date: 5 months ago
Review №46
Rating: 5
I love Wako Roll! It is always so good and tasty! I love the cream cheese roll.
Date: 5 months ago
Review №47
Rating: 5
Date: 5 months ago
Review №48
Rating: 5
Be ready for an app type experience. You order not with the person but through a tablet. Its pretty. Its also functional. Dont forget to order everything you may think you want. Servers deliver your order. Not too much people is an odd thing for me but, the food was rad.
Date: 5 months ago
Review №49
Rating: 5
Date: 5 months ago
Review №50
Rating: 5
Every time we are in Waco, Texas we love to stop and eat at this restaurant. It s easy to order and the service will a great. The food is also always good!!
Date: 5 months ago
Review №51
Rating: 4
Sushi and appetizers are delicious here!
Date: 6 months ago
Review №52
Rating: 2
Date: 6 months ago
Review №53
Rating: 5
Date: 6 months ago
Review №54
Rating: 1
I was refused service....... Here it is 9:30 they just told me that theyre closed. Bad business for a 1st time customer. I wont refer anyone to this business.
Date: 6 months ago
Review №55
Rating: 2
Didnt like the entrance or the maintenance of the interior, so we left. I gave a 3 star on food only because i cant say if it was good or bad, so neutral on food. Ive become less on visiting establishments that cant keep the building maintenance and upkeep on the interior.
Date: 6 months ago
Review №56
Rating: 3
So I stopped by here after seeing some good photos online. Needless to say, my portion size was not the same as advertised in the pictures. Maybe because I got mine to go? Next time I will take a seat. So there is a kiosk you use to order to-go and dine-in. I picked a meat around $14, and then it asked what kinda rice you want or no rice. I picked no rice, but the price didnt change, so I added the fried rice price still didnt change. Hit checkout price went up $2.50 for rice, then it asks for a tip. So I walked out of there spending $20, and I mainly got lettuce, cucumbers, and rice. For twenty dollars on just one person, I would go elsewhere.
Date: 6 months ago
Review №57
Rating: 5
Great music food was GREAT!!! Especially the yummy roll.
Date: 6 months ago
Review №58
Rating: 2
Today we ordered food to go. We ordered bulgogi and some different types of sushi. The Bulgogi was nothing but huge chunks of fat, hardly any meat. The meat was sweet and lacked any spice. My family and I previously were going here often, but noticed the quality of the food was not as good as before. Today s food was the straw that broke the camels back, I don t think we will be going back there. We will be looking for a new Korean place.
Date: 6 months ago
Review №59
Rating: 1
H E B sushi is better, worst fried rice I ve had, and the prices should be cut in half for the quality of food.
Date: 6 months ago
Review №60
Rating: 5
So good
Date: 6 months ago
Review №61
Rating: 5
Date: 6 months ago
Review №62
Rating: 2
Waco roll has gone down hill in quality, I always order Korean and it was bland, meat was tough and not spicy. My daughter had a poke bowl it wasnt bad just the bowl was full of lettuce, used to be a lot better
Date: 6 months ago
Review №63
Rating: 1
The lady wore a black trash bag as apron and use disposable glove while carrying the key before walking in Wako Roll. It seems unappetizing and inappropriate to wear disposable glove to hold the keys. It is not clean for employees but that place seems clean enough.
Date: 6 months ago
Review №64
Rating: 1
Can t even get fried rice right
Date: 6 months ago
Review №65
Rating: 5
WaKo Roll is Chicken and Beef Fr Rice Food
Date: 7 months ago
Review №66
Rating: 5
Poke bowl had so much flavor from all the different ingredients. There must be over a dozen different items. I cant get enough. Mouth watering just thinking about it.
Date: 7 months ago
Review №67
Rating: 5
Food was great! Girls working the front not so much, but I am not going to knock the food because of bad service. I would definitely eat here again.
Date: 7 months ago
Review №68
Rating: 5
Date: 7 months ago
Review №69
Rating: 5
Date: 7 months ago
Review №70
Rating: 1
Do not waste your time. The quality of the dishes has gone way down. Prices of course keep going up. Its not very clean inside and no one really seems to care. There are not many Korean food options in Waco, and its a shame how far this place has fallen because Korean food is one of my favorites. I wanted to like this place and even told several people to go there when it opened. Now I tell people they are better off just getting panda express or something. At least with panda you get the same quality every time, even if its also mediocre and over priced.
Date: 7 months ago
Review №71
Rating: 3
Date: 7 months ago
Review №72
Rating: 5
The place feels a little dark, so the atmosphere was not fantastic, but the food was absolutely incredible!
Date: 8 months ago
Review №73
Rating: 5
The best Korean restaurant in Waco. I love Budaejjigae especially. It is truly Korean. Kids love California rolls. Also, Kimchi fried rice is very good. We are happy with both the quality and quantity of the food.
Date: 8 months ago
Review №74
Rating: 1
Not a big fan of having to order through a Kiosk, especially when there a multiple parties already in line. There were staff just standing around, who could have done something to shorten the wait to order. I won t be a patron at a business that follows that practice.
Date: 8 months ago
Review №75
Rating: 1
Date: 8 months ago
Review №76
Rating: 4
Date: 8 months ago
Review №77
Rating: 5
Vegetarian options: Tofu dishes Dietary restrictions: Clear options of what you can leave off, vegetarian and seafood options. Parking: There is parking around the restaurant and central Texas marketplace.
Date: 8 months ago
Review №78
Rating: 5
Very very good sushi here. Lunch specials are the best.
Date: 8 months ago
Review №79
Rating: 3
It s hit or miss here depending on who s working that day. The food is good however you don t always get the correct size portions for the price you re asked to pay, you might even get the wrong order once or twice. Their business is growing in Waco just short staffed and be patient during dinner hours because it will be a wait.
Date: 8 months ago
Review №80
Rating: 4
Food was good. The place is small but was full of people. Its a little more expensive than ichiban but the rules were good. You kind of order on your own and help yourself to drinks and getting your silverware. Getting your own boxes if you have anything to take home. Really is a self-service type place.. They bring out the food and thats about it.
Date: 9 months ago
Review №81
Rating: 1
Date: 9 months ago
Review №82
Rating: 5
Date: 9 months ago
Review №83
Rating: 5
Had the watermelon and passion fruit bubble tea and it was absolutely delicious! Great food presentation and wonderful atmosphere!
Date: 9 months ago
Review №84
Rating: 4
The food is excellent, but the atmosphere is a bit lacking & the floors need a deep clean.
Date: 9 months ago
Review №85
Rating: 1
It is a shame that the food is good here, because everything else is subpar. The family that owns this restaurant gives the impression that you are bothering them by coming in to dine. They are so rude and non-gracious. It is beyond irritating that they do not want customer contact, so they installed these computer screens where they force you to order. This takes away any customization options, too. At the end of the ordering process, the computer has the audacity to ask for a tip. The family that runs this restaurant does not greet customers upon entry, doesnt speak as you pass by their counter, etc. The water spout on the soda machine wasnt working correctly when I tried to get water, so I asked one of the employees for help. She asked another employee that was sitting down slurping food and looking at facebook why the water machine was not working. That employee just said, its not broken. That was the end of it. In this day and time when food costs so much, one would think that a local owned restaurant would appreciate every customer that walked through their door. At Wako Roll, they could care less if you are there or not. I will say that the food is good, but I hate going there and being treated rudely.
Date: 9 months ago
Review №86
Rating: 2
Country music? Why? Whose idea is that? Nothing inherently wrong with it, just not the best time or place in my opinion. Whatever the kind of music, it shouldn t be so loud, either. Personally, I d prefer oriental pop/classical music, or silence. For goodness sake, please finally fix the many, many annoying and unnecessary typos on the ordering kiosks. If I m ever invited to pay $3 or more for another fountian drink, I may become a faintin drink. And if the Heart Attack remains a recipe offered with spicy crap , I ll have a heart attack for real before I ve even finished ordering. Speaking of ordering, half the times I ve eaten here, my favorite order (black rice bibimbap with spicy squid and extra egg) arrives to our table cold, missing ingredients, or both. Their excessively high prices become less worthy of the gamble with every waning visit. Wheelchair accessibility: Ramp near entrance, wide walking areas inside.
Date: 10 months ago
Review №87
Rating: 5
Date: 10 months ago
Review №88
Rating: 5
Date: 10 months ago
Review №89
Rating: 4
Date: 11 months ago
Review №90
Rating: 2
Not the best quality. My super white tuna came out frozen. Miso soup was ok.
Date: 11 months ago
Review №91
Rating: 1
Date: 11 months ago
Review №92
Rating: 4
Date: 11 months ago
Review №93
Rating: 4
Date: 11 months ago
Review №94
Rating: 5
Amazing food. I always stop in every time I drive through.
Date: 11 months ago
Review №95
Rating: 1
I have never eaten more disgusting food, the rice is overcooked, the rolls are falling apart, the poke is just a mess of ingredients with no taste, the salmon here is either the cheapest or very old. The employees simply throw food on the table and run away. I wont come back here again!!!
Date: 11 months ago
Review №96
Rating: 5
Kimchi jjigae (Korean pork kimchi stew) was actually pretty good. This is probably the only place where you can get it in Waco. I will try other Korean items such as Korean bulgogi (stir fry pork/beef) next time I come here
Date: 11 months ago
Review №97
Rating: 5
Date: 11 months ago
Review №98
Rating: 5
First time having sushi ever & this place is AMAZING!! Great location, quick & great service, & GREAT PRIZES! 100% worth it. All around 10 out of 10!! Food : 5/5 |
Date: a year ago
Review №99
Rating: 5
Date: a year ago
Review №100
Rating: 5
Date: a year ago
Review №101
Rating: 3
Date: a year ago
Review №102
Rating: 5
Date: a year ago
Review №103
Rating: 5
Date: a year ago
Review №104
Rating: 2
Date: a year ago
Review №105
Rating: 1
Be careful. Ordered a salmon roll, took first bite and immediately had to spit it out. The fish tasted expired and like it had been left out too long at room temperature. They need to do a better job at keeping fish products fresh, high risk of food poisoning. First time I ve asked for a refund at a sushi place..I m not a picky eater. but they didn t hesitate to refund me.
Date: a year ago
Review №106
Rating: 1
This place has done way downhill. Everything is self- serve, and they expect you to leave a tip. You have to place your order at a kiosk unless paint cash, then a person will take your order. Additionally, expect 3 people to share one plate but at another table being two plates. Forget about getting a roll with soy paper unless you want to use a spoon to eat. Sushi fell apart just by picking up other pieces. Then, they want to charge you $0.50 for any additional sauce. See attached photos. Wont be back here again until big changes are made.
Date: a year ago
Review №107
Rating: 2
I ve been here a few times but regretted coming here today. The food was extremely bland. Barely any sauce on the sushi. Beef was over cooked and rubbery. Tables were dirty and not wiped down at all. Wish I ate at home instead. 40$ for 2 rolls and they weren t good at all
Date: a year ago
Review №108
Rating: 1
I used to love this place, but now the whole restaurant has gone down hill. I m not sure how they pass food inspections. Everything is dirty, our silverware still had food particles!! The last 2 times I ve gone in and spent $60+ the sushi was blah, mediocre at best and the rest of our dishes were bland almost having an old taste (if that makes since). The worst thing you now have to place your food on a kiosk and the staff at the cash register sit and play on their phones, occasionally taking people their orders. They ought to be cleaning up the place instead of sitting around. Management it s time to look up and pay attention.
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 1
Reviews made this seem like a decent sushi spot. Ordered, food arrived, put first bite in my mouth, spit it out as a roach crawled across the table. I said we need a refund, a roach just crawled across our table They just said okay, as if it happens all the time and theyre well aware of the roach infestation They refunded $45 of my $48 dollars because they couldnt refund the tip Cool Disgusting Needs to be shut down Health department needs to check this place out Wish I had a picture of the roach but theyre fast little suckers *vomit*
Date: a year ago
Review №111
Rating: 5
Date: a year ago
Review №112
Rating: 3
I used to love wako roll but ever since the change in management. Its become a place I will only consider eating at if there are NO OTHER options left. The workers are amazing and super friendly, I feel they do deserve SIGNIFICANTLY better as Ive seen how the manager talks to them and I seriously dont like it.
Date: a year ago
Review №113
Rating: 5
Its been a while since I had sushi and Im glad I ordered from waco roll. Got the philly roll, Alaska roll, and spicy California. Everything was great but Philly was my favorite. Will absolutely buy sushi from here again!
Date: a year ago
Review №114
Rating: 3
Food is great, but one of staff members in the kitchen kept handling her hair.
Date: a year ago
Review №115
Rating: 4
Food was good as was staff. Only reason for a 4 star, is the charge to use a kiosk to order.
Date: a year ago
Review №116
Rating: 5
Ive been here a few times and have never been disappointed. I tried the tacos for the first time and they were amazing. Usually, I get the Waco roll or another specialty roll, but I think the tacos are my new favorite.
Date: a year ago
Review №117
Rating: 5
Date: a year ago
Review №118
Rating: 4
1st time to eat there. Personnel were friendly and helpful. Parking: Located in a shared shopping center, but this restaurant has several spaces, both handicapped and non-specified, close to entrance and visible from inside the restaurant.
Date: a year ago
Review №119
Rating: 1
The ordering system is terrible. The restaurant has a pantry that was located behind the booth we ate at which was odd. They also had a few refrigerators located at the front of the restaurant where you enter. The food was bland and barely had any flavor. I love Asian food but this was not good.
Date: a year ago
Review №120
Rating: 1
We waited 30+ min for 2 sushi rolls. The place was dirty ... lots of leftover food on tables. The sushi rice was weird and gooey and blocky at the same time. It looked like a cauliflower. But it was a sushi roll.
Date: a year ago
Review №121
Rating: 1
Not good. The order kiosk was hard to follow and did not work when I tried to pay. There were 6 dirty tables and lots of leftovers on each table. That should have been I sign to me that the sushi would not be good. The sushi rolls came out about 3 min after we ordered. So they were premade. They were served cool but not cold. The flavor was unappealing so we only ate a few from each roll. The only good thing - our large portion of udon noodles came out a few minutes later hot and delicious.
Date: a year ago
Review №122
Rating: 5
Date: a year ago
Review №123
Rating: 5
We Were trepidate about our incipient experience here, but we were very pleasantly surprised when the server appeared with miso soup. We both prefer tofu--if it must be present--to be very soft and nearly dispersed in the soup, but these cubes were very firm. They could be distributed among the bibimbop, though. The soup presented a texture that I, being very suspicious of bean-based material, felt wholly like a lentil or some other small bean smashed and suspended as a type of thickener. The serving size of the main dish was exceedingly generous, particularly in consideration of the moderate price: I see two full meals here in my bowl. We look forward to another visit for shared Wako rolls.
Date: a year ago
Review №124
Rating: 5
Date: a year ago
Review №125
Rating: 5
To go order, ready within minutes.
Date: a year ago
Review №126
Rating: 1
DON T BOTHER very disappointing. im a big fan of sushi/nigiri. the tuna and yellowtail nigiri was so thin i could have read the newspaper through it. at $6.50. for 2 pieces that fell apart it was way over priced and chincey and i would have ordered my usual 4 servings of that itself. the rice immediately fell apart and had to use the only utensil provided, a fork. the 2 rolls we ordered tasted good but fell apart as soon as touched. we asked for water and got two small cups and were pointed to the self serve station. and when ordering from the 2 electric self serve menu spots upon entering you are prompted to add a tip before you even order or choose a seat yourself. if you want a good experience and top notch food go somewhere else. parking right up front was plentiful, lol
Date: a year ago
Review №127
Rating: 5
It was an interesting experience, I would say ita on par with most of the mid price range sushi shops in DFW, Austin, or Houston. And really eel is so hard to come by outside of the big cities. Goo Job! Food
Date: a year ago
Review №128
Rating: 5
Date: a year ago
Review №129
Rating: 5
In my opinion, the best international restaurant in Waco. No frills service (order at register) and atmosphere (just regular booths and tables - and a sort of neglected bathroom), but the food is outstanding- both Korean and Sushi items. Fresh and authentic.
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 5
Date: a year ago
Review №132
Rating: 4
Date: a year ago
Review №133
Rating: 4
Date: a year ago
Review №134
Rating: 2
One of the worst poke bowls Ive ever had.
Date: a year ago
Review №135
Rating: 5
Good food, good service, good atmosphere.
Date: a year ago
Review №136
Rating: 1
This is my first review of a business ever. The arrival was terrible with a touch screen for ordering and immediate payment. People behind us were impatiently waiting. No decent drinks. Staff was just chatting and giggling among themselves nobody even greeted or acknowledged us. But then the sushi. I have no words for the worst sushi experience in my life. Right now I am worried if this will make me sick. We were in and out in 10 minutes! Staff does not care at all. I could go on ... I cannot believe that a business like this can stay in business.
Date: a year ago
Review №137
Rating: 2
I feel like the food was prepared by someone who has no idea about rolls and Korean cuisine. I didnt expect them to be excellent, but average or close to, at least giving flavors. The quality of rice in rolls. They dont even know how to cook rice. The mushy fillings when the name says crispy tempura and soft shell caps. I just dont recommend this place. If you want to eat here, order teriyaki chicken which will be the safest option.
Date: a year ago
Review №138
Rating: 5
Date: a year ago
Review №139
Rating: 5
Self service check in and ordering was easy and the food was delicious! So glad I found good sushi and Great Korean here in Waco!!
Date: a year ago
Review №140
Rating: 3
Good sushi, prices and portions.
Date: a year ago
Review №141
Rating: 5
One of my favorite restaurants. Anytime we are in town, we stop here.
Date: a year ago
Review №142
Rating: 1
Date: a year ago
Review №143
Rating: 4
Its one of the better places for sushi Ive been to around central Texas, but is alright overall. The price seems alright for a food $15 - $20 per person. There isnt much service to speak of here so once youve gone they bring out your food other than that you get your own. They have order kiosks as you walk in and if its busy and youre not a regular the door environment can be off putting as people pile up waiting their turn without a lot of room.
Date: a year ago
Review №144
Rating: 5
One of my favorite restaurants in Waco. A must when in town!
Date: a year ago
Review №145
Rating: 2
Staff always rude & the restaurant is dirty.
Date: a year ago
Review №146
Rating: 1
I had gone here twice with my significant other. (Shes also a frequent diner here). The food was okay during previous experiences but it has slowly gotten worse. We went last night and noticed the food was not palatable and had to leave barely touching our food. Reasons: 1. Spicy Mayo tasted stale/old. They gave us some that was not refrigerated and just sitting out on the counter. 2. Kimchi tasted dirty, we believe they forgot to wash their cabbage. 3. We got fried shrimp tempura and after eating we noticed it did not taste like shrimp. I opened it up and it was imitation crab. Yes the ones you get from the store for very cheap. They charged $8-$9 and only gave me maybe 4-5 full pieces. 4. The Waco Roll was distasteful compared to other times my significant other had eaten it. It was smelly and tasted wrong. 5. The food is not worth the price. Needless to say we will not be going here again. You can go many other places for cheaper and better quality food. Especially the Boba which was incredibly overpriced for the size.
Date: a year ago
Review №147
Rating: 2
I have been here twice, the food is pretty good, but their staff are some the rudest people. They will not acknowledge you, straight up ignore you, and then treat you like you are ruining their day by asking them a question or telling them that you are picking up a to go order. The girl with the curly blonde and red hair is the worst one. It makes me not want eat there even though I like the food.
Date: a year ago
Review №148
Rating: 3
OK, sushi, the shrimp tempura was cold and soggy. The staff was busier talking to each other to bother with being pleasant to customers. As usual, I will try again in the off case they were having a bad day, bot not any time soon
Date: a year ago
Review №149
Rating: 5
Good as always.
Date: a year ago
Review №150
Rating: 5
The atmosphere is lovely. Nice place. We got the orange roll and the dragon roll and it was very good!
Date: a year ago
Review №151
Rating: 5
I am never disappointed by the food. The majority of the time, I get a salmon poke bowl or sushi. Really, you cant go wrong with anything you order. The people who work here are always very friendly. My only complaint would be that they dont bring everyones food out at the same time, so some people are left waiting while others are eating
Date: a year ago
Review №152
Rating: 5
Great food and the manager even shared some of the meal he prepared for his family
Date: a year ago
Review №153
Rating: 5
Date: a year ago
Review №154
Rating: 4
This is one of those hole in the wall eateries that has excellent food. Another patron called it Korean Fusion. Weve been eating here for a few years when visiting family. They recently installed an electronic kiosk to make your order. It actually making the order easier, giving me time to make decisions about my options.
Date: a year ago
Review №155
Rating: 5
Food was delicious
Date: a year ago
Review №156
Rating: 5
Date: a year ago
Review №157
Rating: 1
First and last experience here. Walk in and the employee just stared at us. We asked where we order since she just sitting there being unhelpful. I walk to the other end and there is a electronic kiosk to order. No customers inside and no help from the staff just standing there like its an issue that we asked a question. (Red and black haired employee). Hands us our food as to go and doesnt say a word. Then rolls her eyes with an attitude.
Date: a year ago
Review №158
Rating: 4
Date: a year ago
Review №159
Rating: 5
Good sushi and boba
Date: a year ago
Review №160
Rating: 3
Cant speak for the food. It may be good. But I dont recommend the boba options. It uses a powder mixture and it unfortunately didnt taste good. We did get a refund though.
Date: a year ago
Review №161
Rating: 1
Got food poisoning from eating a Spider Roll and a California Roll! I have eaten here before but will not return.
Date: a year ago
Review №162
Rating: 3
Good. Gyoza was really great. Think it is what you would expect for being so far away from the coast.
Date: a year ago
Review №163
Rating: 1
Came here the other day and was not impressed, I use to love going here but now it s just disappointing, the miso soup was just a no! And the sushi rolls were sloppy and not fresh and overpriced for sushi, also bring back the kikoman soy sauce!! Not a fan of the warehouse in the dining room.
Date: a year ago
Review №164
Rating: 2
truly I m not a Karen but this must be said. I ve enjoyed Wako Roll for a while now however, when I ate there yesterday the sushi tasted the worst it ever has. Everything in the roll from the rice to the tuna tasted not fresh at all. I ve never had a negative sushi experience like this, EVER. The miso soup was oddly bright orange and tasted sour as well. Just overall a very unpleasant experience for a high price of sushi rolls. I hope things get better and they fix whatever is going and take this as constructive criticism. Also please remove the pile of kitchen storage supplies from the dining room, it s such an eye sore and makes me feel like I m eating sushi in a basement.
Date: a year ago
Review №165
Rating: 5
Date: a year ago
Review №166
Rating: 4
LOVE the fried rice!! My boyfriend love the polki (sp) bowl.
Date: a year ago
Review №167
Rating: 3
Date: a year ago
Review №168
Rating: 5
Date: a year ago
Review №169
Rating: 3
Date: a year ago
Review №170
Rating: 4
Food was great! The sushi rolls kept coming apart. The person behind the cash register was chewing on food and pointed at the cups to tell us to get drinks. It was not crowded so I dont understand why she couldnt finish eating before going behind the counter.
Date: a year ago
Review №171
Rating: 5
I live here in Waco and travel around Texas to try all Korean and Japanese food I can. I love their Kimchi-jjigae is amazing, real kimchi taste. Recently I got the Budae jjigae (known as army stew) let me tell you worth it. Something they DONT post at all is they close the dine-in at 9:30 not 10 like the hours says, still can get food but not inside, happened to me, so sad.
Date: a year ago
Review №172
Rating: 1
We were told they were at capacity and not allowed to eat there @7:30 on Friday night. Funny thing others were coming in to eat. I guess we didn t look right to them .
Date: a year ago
Review №173
Rating: 1
Employees are kind of rude, the food is good but a little too pricey and they charge 50 cents for any sauces, I ve been to places just as good or better that have reasonable prices and friendly staff.
Date: a year ago
Review №174
Rating: 5
Date: a year ago
Review №175
Rating: 4
Staff was so helpful. with our order. Dragons eye roll was amazing
Date: a year ago
Review №176
Rating: 2
Date: a year ago
Review №177
Rating: 2
I went 3 times and it progressively got worse. The final straw was when my roll was so dry it crumbled as I ate it. They didn t bother cutting the last 3 pieces so it was tube of sushi. Super expensive for a bunch of fried imitation crab.
Date: a year ago
Review №178
Rating: 1
Sushi rolls were mid, no texture differences, flavor was alright buuuut I got the food poisoning :( which was bound to happen one day, I loved sushi rolls. Hope your experience goes better. Edit: Asked for a refund, they wanted a doctors note but I didn t go to the doctor, I asked (only once) if there was another way, no response. I get it from their perspective but it s still upsetting. :( maybe just don t get raw fish here.
Date: a year ago
Review №179
Rating: 4
Touch screen ordering -- not my favorite. Seaweed salad was more that 50% iceberg Bibembop was dry, but flavors were fine. Food : 3/5
Date: a year ago
Review №180
Rating: 5
Waco favorite.
Date: a year ago
Review №181
Rating: 3
Little kids in front have no customer service skills. Food is ok when you want something different. Atmosphere is nice to just talk and chill if the little worker kids arent laughing and chasing each other around.
Date: a year ago
Review №182
Rating: 5
Nice.
Date: a year ago
Review №183
Rating: 5
Date: a year ago
Review №184
Rating: 5
Date: a year ago
Review №185
Rating: 5
They added ordering kiosks to make their service even faster!!! Food is great as ever and comes out faster too!!! Thank you for thinking of ways to make a great place greater!!!
Date: a year ago
Review №186
Rating: 1
First time Ive been here. The staff were attentive. Drinks selection very limited, the Sushi Roll was dry, the rice had been cooked way too early but worst of all was the noodle dish I got, it was full of sugar, far too sweet to eat which was good as I only had a spoonfull or 2 and my blood sugar went way over 200, I cant imagine what it would have been like if I had eaten the lot.
Date: a year ago
Review №187
Rating: 5
Really great spot for Korean BBQ and sushi rolls. Consistently fast and tasty. The bulgogi jeonsik is really good, and all of the sushi rolls are great. A little but expensive but tastes great. You can make most of the Korean BBQ dishes more spicy but be careful. Anything you order will be great.
Date: a year ago
Review №188
Rating: 4
The ordering part was annoying no one to help you or ask question about a certain item on the menu cause everything is on a touch screen device once you walk in But overall the food was delicious and will go again.
Date: a year ago
Review №189
Rating: 2
Sushi was ok, a little higher price than big cities. Spicy mayo was $0.50 extra. I liked the atmosphere, but just something about the experience was lack luster.
Date: a year ago
Review №190
Rating: 1
We ve frequented this restaurant over 10 times and the staff seem to be getting more and more entitled and rude. Tonight, we ordered a take out special meal for a family member s going away dinner and this is how they plated the pork bulgogi. It was mostly grease and hardly any of the entree. I couldn t stomach picking out the 7 small pieces of pork so I took the plate back to the restaurant while my family ate their dinner at home. The entire team of staff behind the counter just stared at me and didn t offer to make this right by either replacing the plate or giving a refund. After 2 awkward minutes the girl with a complacent attitude grabbed another employee and he rudely asked, so do you want a refund or something? They reluctantly gave a cash refund when I told them I would not make a second trip and ask my husband to get up from the dinner table at home to show his card. I don t understand how anyone working in food would even plate this and call it palatable.
Date: a year ago
Review №191
Rating: 5
Kimchee Jigae is my fave Korean dish and they have it! I ordered it with pork and tofu, but they have a seafood option. It was a little light on the tofu, so I ordered a side of fried tofu to add. That was $1.50 extra and was a great idea; it came toasted with sesame seeds. Perfect for winter day!
Date: a year ago
Review №192
Rating: 5
Very good sushi.
Date: a year ago
Review №193
Rating: 2
Its kind of dirty. The sushi was... ehh. If you pay with a card, you have to use an interactive kiosk to order, then they charge a convenience fee. I probably wont go back.
Date: a year ago
Review №194
Rating: 5
Date: a year ago
Review №195
Rating: 5
Wife and I love coming here to get some sushi.
Date: a year ago
Review №196
Rating: 4
Date: a year ago
Review №197
Rating: 4
Date: a year ago
Review №198
Rating: 4
Date: a year ago
Review №199
Rating: 4
Poke Bowl was awesome. Best in Waco!
Date: a year ago
Review №200
Rating: 5
First time and not the last..
Date: a year ago