Buffalo Wild Wings

Review №1

Rating: 1

Andre the bartender was horrible took 10 min to greet us then told us they were closing soon while he chit chatted with a server at the service well.

Date: 6 days ago

Review №2

Rating: 4

Date: a week ago

Review №3

Rating: 1

Overwork their cashiers need a new pickup situation might as well not use this counter

Date: 2 weeks ago

Review №4

Rating: 5

Good wings

Date: 2 weeks ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 3

Service was lazy and lackadaisical. I was surprised, especially when they werent very busy

Date: 3 weeks ago

Review №7

Rating: 5

Love this place!

Date: 3 weeks ago

Review №8

Rating: 4

Date: 4 weeks ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 1

If I could give zero stars I would. I placed an online order on 8/13 to be ready at 12:30 pm (Cobb salad and 6 flat wings). I arrived at 12:30, checked in. The employee said maybe an additional 4-5 min. No problem. At 12:50 she came and said we have no Cobb salads, would you like something else? As frustrated as I was I told her I d take a Caesar salad and the refund of my difference. At about 1:05 she came back and said the manager was going to make me a salad. I in turn asked for a refund. The manager came out, never apologized. He took the last 4 of my cc and said 3-4 days for a refund. I have called that restaurant 4 times because here we are at 9 days later and no refund and a manager will NEVER come to the phone. I ve attempted to contact corporate. No response. Garbage!!!! The principle is not the cost, it s the lack of accountability!

Date: a month ago

Review №11

Rating: 1

We waited over 15min for a server to come to our table and never came so we just walked out. The servers were chatting sitting and laughed when we were leaving and the manager included. Need to do better on this location it s the second time going and I would have thought it would have been better with the upgrade.

Date: a month ago

Review №12

Rating: 1

Trash service we were sitting for 20 mins while the servers was sitting all 6 of em at the table after I asked for a service they told me to still wait while there doing none I used to love this place but its trash even the manager didn t even do anything but talk to them

Date: a month ago

Review №13

Rating: 1

Extremely bad customer service. You ll have to wait like like an hour to get your drinks because the waiters are chitchatting in the corner. I have video footage or the worker chitchatting in the booths and it s not the first time. Whoever the manger is they need to get rid of him. That s unacceptable. Please don t come here you ll regret it.

Date: a month ago

Review №14

Rating: 1

This is the second time in a row I come to this Buffalo Wild Wings this week and 2 times that I get sat and nobody came to take my order both times I sat for 20 minutes and nobody even came to check if we at least got our drinks, today two waitresses questioned who was gonna attend us and they just left, a waste of time truly. I love Buffalo Wild Wings it s my favorite wing place but pluckers never leaves me unattended .

Date: a month ago

Review №15

Rating: 4

Love visiting BWW

Date: a month ago

Review №16

Rating: 3

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 4

The wings are tasty although some dressings and appetizers are missing. The drinks took a while, the waitresses were great, very friendly and smiling, they make you feel very comfortable. Ill be back soon !

Date: a month ago

Review №19

Rating: 3

Date: a month ago

Review №20

Rating: 5

I went on a Friday for lunch, I ordered the lemon pepper traditional wings, all flats, extra crispy. The cook did NOT disappoint. I have never enjoyed my wings so much!! They were cooked to perfection. To whoever cooked my wings that day, I hope only great things happen to you

Date: a month ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 1

I placed an order for pickup on a Monday night. It took 40 minutes past the time I was told to pick up my order for me to become fed up and request a refund, then another 20 for a manager to finally come by. I was told no refund could be provided save for a phone call via the companys website, as it was a mobile order. Lo and behold, there is no phone number. I would appreciate my order being refunded, at the very least, as the wasted hour of my life and aggravation of driving home past the time all other places are closed bing compensated definitely wont happen if the quality and timeliness of service is anything to go by. I dont know who dropped the ball, because the poor girls coordinating orders kept yelling into the back every 20 minutes to see if my order was ready. Save your money for a competitor or a literal crackhead offering you a leftover cheeseburger. At least then youd actually be guaranteed service.

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 1

Date: 2 months ago

Review №25

Rating: 4

Our host was great, very attentive. Food was brought out pretty quick and fit our rushed schedule. Although, we ordered a beer and it took much longer than expected. Not much of an issue but could have been quicker.

Date: 2 months ago

Review №26

Rating: 5

Went out with family and had the pleasure of being served by Chazery. She did a great job and was super attentive. With the way they have their All You Can Eat Boneless special set up your server has to come by the table frequently and she did not miss a beat. Best service we have had eating at a restaurant in a while. Cheers!

Date: 2 months ago

Review №27

Rating: 1

The restaurant was empty, and they still never came to serve us. We didn t even get our drinks. One of the other waiters came over to ask if we had been served, and when we said no he said he d let someone know. Still, no one came. The same guy came back to ask us if our waiter came to serve us, but still no one came. At that point we just decided to leave.

Date: 2 months ago

Review №28

Rating: 4

Good place

Date: 2 months ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 1

Ordered 5th time in few months they always gave us wrong order. We love the food but it s a shame that the service on Togo orders are always messed up. Gate to complain all the time.

Date: 2 months ago

Review №31

Rating: 5

Date: 2 months ago

Review №32

Rating: 1

I literally waited on hold for more than 15 min to place a to go order that I never got the opportunity to place and finally hung up the phone when I pulled in to park. When I arrived I noticed the phone receiver was off the hook so they wouldnt get calls even though the line was still ringing. I spoke to the girl/Alex at the counter twlling her that I was on hold for 15 min and she gave me an oh well look and said theyre super busy.. Then the manager(I think his name is James) walked up and quickly turned around. I STOOD AT THE COUNTER WAITING FOR ANYBODY/SOMEBODY to take my order. I literally watch them walk back and forth ignoring me until I ask the girl Alex if she could take my order and she literally was about to tell me she was busy and turned back around and was disinterested in really helping me. I got my order and the food didnt look good enough for me to want to eat. I was so disappointed in the order til literally stood with this girl while looking at the food and questioning her while James peeped around the corner at me...I will be throwing this food away and calling corporate..Crazy thing is I was courteous and patient. Maybe it was the area I was in Ive never written a review before for no company or organization but this location deserved all this.AND, AND, AND I DROVE OUT OF MY WAY FOR THIS SERVICE AND FOOD

Date: 2 months ago

Review №33

Rating: 1

Rude manager, horrible customer service. They mess up your order and forget so many items when you order online and come pick it up. They re extremely slow too. No one picks up the phone at all whatsoever when you call. Such a waste of time and bad location to choose. Avoid at all cost, go to other locations.

Date: 3 months ago

Review №34

Rating: 5

Awesome

Date: 3 months ago

Review №35

Rating: 1

Its HOT in this building... cant enjoy your food because of the heat.. may as well be sitting outside..

Date: 3 months ago

Review №36

Rating: 2

I have to say anytime I dine in a Buffalo Wild Wings I hope for the best because it s either a hit or miss, this location was A MISS ! Wings weren t hot , fries were cold, the waitress service wasn t the best was very forgetful, mind you it wasn t too busy in there while we were there I would have expected a better experience

Date: 3 months ago

Review №37

Rating: 3

Why would you play music during the Astros when half the crowd was watching? Pictured here is their TRIPLE bacon burger. You think thats triple the bacon? However, it was delicious. The caso was too thin for my taste with average taste.

Date: 3 months ago

Review №38

Rating: 5

Date: 3 months ago

Review №39

Rating: 1

The adult male manager was very rude to my daughter because they did not prepare the order accurately. He lied and said they did not serve the item, but I have ordered the same thing five (5) times this past week from this location the same way I ordered it today. Look at the picture of the sloppy mess they provided as a manner of revenge . I tried to clean it up enough to eat, but I was unsuccessful. I will never order from this location again.

Date: 3 months ago

Review №40

Rating: 5

Date: 3 months ago

Review №41

Rating: 1

Date: 3 months ago

Review №42

Rating: 1

Ordered over $100 dollars in food to be picked up here. When we arrived there were over 10 items missing from our ordered when we got home. Tried calling them multiple times to only be left waiting on the phone for over an hour with the prompt saying you re next on the call, we ll get to you soon but got tired of waiting so we hung up. Tried all 3 options on the phone, pressing all 1-3 options, no luck. There s also no way to report missing food on the website either. This location is over 30 minutes away from our home. Just file a dispute with your credit card company, you ll get faster results with them than at this location.

Date: 3 months ago

Review №43

Rating: 1

Date: 3 months ago

Review №44

Rating: 1

This location is a joke. Had a issue with getting 1 ranch for a big order of wings. Called up there to address the issue and they gave me nothing but attitude and disrespect. The manager himself got on the phone trynna act gangsta, ima come back on my day off and give him a two piece special

Date: 3 months ago

Review №45

Rating: 1

No drafts no sodas only water and bottle beer. No ac and its been 25min an No one came, bit even a drink order. Place has gone down bad.

Date: 3 months ago

Review №46

Rating: 3

They were out of crucial drink ingredients... I will revisit and give them another chance for 5 stars.

Date: 3 months ago

Review №47

Rating: 5

Date: 4 months ago

Review №48

Rating: 1

We ordered online and they charged us an extra $4 for a tip which shouldn t be necessary for take out and we purchased food for $40+. they should have an option available for tip we didn t know they did not have this option until we went to the store and we re forced to tip.

Date: 4 months ago

Review №49

Rating: 1

Yesterday, May 28,2024. Very busy. Was comped a free BUD when I walked in from Manager, Mike. Did not get ANY service from my waiter, Jonathon. Left BWW. Terrible experience. Then, I return today, Wednesday, May 29, 2024. About 7:15 PM. Sit in bar area. Andre is tending bar. Says he will be right back for my food order. Andre does not come back. I walk to the bar and ask Andre to put the NHL Hockey game which started at 7:30 PM on any TV. At 7:45, the game semi-final game is in full swing but no hockey on TV. No Food. Andre stated when I arrived that he was only taking care of the bar area. However, he was also taking care of folks in the main dining area. I left and went to SPECTATORS where I got immediate service on drink, food and NHL Hockey. Owner, I realize ya ll just remodeled and opened up with special BOGO deals on both Tuesday and Wednesday, but the service was just terrible both days. I am really really disappointed in Andre due to the repeated simple requests not being followed up. No excuse. Veteran bartender. Been coming to this BWW for over 15 years. Have NEVER had this experience before. If this is how your business will behave in the future then that s fine. You ARE the OWNER and there are real staffing and personnel problems at the Sugar Land location. Not a rant. That s just how your franchise is NOW operating.

Date: 4 months ago

Review №50

Rating: 3

The service and the food are the two factors i consider the most. Usually the wait time depends on how many people are in the store. But sometimes when there s not a lot of people they take some time to serve. The food have a good taste, the amount of fries are sometimes good quantity and sometimes they give you just enough to cover the plate. The wings, like I mentioned, have a good taste, texture and texture are awesome. But some how I don t know why they re wings are so small and don t have enough meat. I think a 3 is good enough for those factors mentioned.

Date: 4 months ago

Review №51

Rating: 5

Wow! I absolutely adore Andre!! Hes one of the best bartenders Ive ever encountered. The renovation is really cool and gives this place the fresh, modern look it desperately needed.

Date: 4 months ago

Review №52

Rating: 2

Placed an order for $83.32 online. The money was deducted from my credit card. Prior to picking up the order my roommate was told that the site does not honor corporate bundles, and that the order was canceled and per manager, and money would be refunded in 3-5 days. How about the wasted trip to sugarland? How about notifying the public that this site does not accept bundles? How about a simple apology? How about tying up my funds on a humbug?

Date: 4 months ago

Review №53

Rating: 5

Date: 4 months ago

Review №54

Rating: 1

Some of the worst service I ve ever experienced.

Date: 4 months ago

Review №55

Rating: 1

I ordered 20 wings for delivery through the BWW app. On delivery I only received half of my wings. When I called the store they said I had to talk to doordash because they used doordash to deliver. I was unable to contact doordash, so I called the store again, and the manager advised they would provide a refund. It has now been over a month and still no refund, I paid for wings I never got.

Date: 4 months ago

Review №56

Rating: 4

Date: 4 months ago

Review №57

Rating: 1

Would have been nice to know it was closed for renovations

Date: 4 months ago

Review №58

Rating: 5

Exciting atmosphere with 3 different sports on TV.

Date: 5 months ago

Review №59

Rating: 4

Date: 5 months ago

Review №60

Rating: 2

Date: 5 months ago

Review №61

Rating: 5

Date: 5 months ago

Review №62

Rating: 5

Went to B-dubs in Sugar Land to watch the Astros game. Arrived and was greeted by Chris, the manager. We seated ourselves but he came to our table right away with menus and sent Morgan our waitress right over. I had a gift card bonus whose promotion expired months ago. I let Chris know that I wasn t happy about not realizing the bonus expired (fine print). Chris took care of us by discounting some of the meal. He talked to us like his buddies and made us at home. In addition the Astros game was not playing where we ate and Chris took the time to make sure we got a great view of one of the TV screens. Our waitress Morgan is very nice and she checked in on us many times. Very attentive. Thanks for a good dinner out you all!

Date: 5 months ago

Review №63

Rating: 5

Date: 5 months ago

Review №64

Rating: 5

Date: 5 months ago

Review №65

Rating: 5

this is my go to BWW. the people who work here rock! thank you for all ya do

Date: 5 months ago

Review №66

Rating: 1

I will never eat here again i waited 45 minutes for some nasty food which they did not follow procedures on how i wanted my order. Then I get my wings and I see feathers and claw and I spoke with the manager and he swore in his whole 10 years of working with the company that he never had feathers in the wings and he checks them daily he refused to remake my food we continue to eat and ended up finding more feathers and ended up getting food poisoning. I use to eat here every Tuesday but they lost my service for good. Can t even follow instructions on how to cook or prep orders. The drinks tasted like syrup the chicken sandwich was so small it was like a slider and wasn t fresh my fries was cold even the sauce tasted nasty. The manager didn t even care about my service at all. This place use to be good also Josue the server instead of giving me my correct change he gave me back what my total was and pocketed the remaining money I spoke with a manager as well and he could not do anything because I didn t notice til I got home what my change was.

Date: 5 months ago

Review №67

Rating: 3

Good, normal

Date: 5 months ago

Review №68

Rating: 2

I ordered take out wings (24) with 2 pk of small carrots/celery with Ranch dressing dip. Chicken was over cooked ; dry & hard. The marrow in the bone were dried out which tells me these wings were frozen for a long time; not freshly processed or butchered! Not my kind of food quality. My Lesson Learned make your wings @ home! I am 76 years old & I know food!

Date: 5 months ago

Review №69

Rating: 5

The waiter was good as well as the wings. Checking on if I needed anything regularly

Date: 5 months ago

Review №70

Rating: 5

Had a small thing I needed help with and Mike was genuinely helpful and extremely professional throughout the whole thing.

Date: 6 months ago

Review №71

Rating: 1

Still trying to figure out why I was charged gratuity for a table of 4?!

Date: 6 months ago

Review №72

Rating: 5

Excellent atmosphere

Date: 6 months ago

Review №73

Rating: 4

Date: 6 months ago

Review №74

Rating: 1

Food portion sizes too small..I would never EVER pay a cent to Buffalo wild wings. Ill only get their food for free via points.

Date: 6 months ago

Review №75

Rating: 1

My Buffalo Wild Wings account was hacked and the thief redeemed all my points for a 20 pc wings at this location in Sugar Land, TX while I live in Missouri. I tried calling the manager of this store and he would not do anything to stop the thief from picking up the food!

Date: 6 months ago

Review №76

Rating: 5

My chicken and fries was great but my strawberries lemonade they water that down.

Date: 6 months ago

Review №77

Rating: 1

Honestly I m disgusted with this establishment. All the servers, and cooks that work the night shift are incompetent, lazy workers who are entitled and feel as if they need an hour to clean up and not take orders. If you close at 2 am, why are you mad I am there at 1 am? Who runs this place? A bunch of lazy dumb workers.

Date: 6 months ago

Review №78

Rating: 4

Nice experience. Good flavors, market value prices and plenty of TVs. Absolutely recommended for the area

Date: 6 months ago

Review №79

Rating: 2

Bartender was extremely rude when I asked for assistance to change out a cracked glass that leaked on our table. Nothing wrong with our server, who was very sweet. She was busy, and with her being new, I didnt want to inurrupt her.

Date: 7 months ago

Review №80

Rating: 5

Date: 7 months ago

Review №81

Rating: 1

Very bad place, since they did not allow children under 5 years old to eat other types of food that were not from the place,

Date: 7 months ago

Review №82

Rating: 5

Date: 7 months ago

Review №83

Rating: 1

Incompetent staff got my order wrong 3 out of 5 times and dont do nothing to compensate u for your inconvenience or dissatisfaction even though their staff is the ones gettint orders wrong no customer skills, bad customer appreciation skills.

Date: 7 months ago

Review №84

Rating: 1

Save your time and avoid this restaurant. Ive never had such slow service in my life. We waited to get seated as there was no host present. Then we waited ages for someone to come over to take the order or at the very least greet us. The staff seemed overwhelmed and disorganized. We got up and left from there and will be sure to not come back. It looks like this place has had many complaints in the past and no improvements have been made. Also, in response to this review, please don t bother giving us the link to the form. That was the first thing I filled out and then wrote this review.

Date: 7 months ago

Review №85

Rating: 5

Date: 7 months ago

Review №86

Rating: 5

Wanted to go to eat. I had never gone to Buffalo Wild Wings. I was like , where have I been? Anyway my family and I went. As soon as I walked in the staff welcomed us right away. Great smile and friendly. Do you know how hard it is to get good service now days? But that day I was really impressed. The food was excellent. The tater tots are absolutely delicious . I hadnt had great tots like this in a long time . Our waitress was very attentive. Checked on us periodically. Brought us refills at the perfect timing. When I say we had quality service believe me we did. So with that being said we will be going back. The only thing I would recommend is a big sign out by Hwy 6. This place is snuggled up in the back of a nother business. Imagine if more people would see it Id bet it would be non stop .

Date: 7 months ago

Review №87

Rating: 5

Gparm wings

Date: 7 months ago

Review №88

Rating: 4

Food is good as always. But I found the ladies at the to-go counter a bit rude.

Date: 7 months ago

Review №89

Rating: 5

Amazing staff guy with the glasses dont get his name he was a cashier as amazing and professional

Date: 8 months ago

Review №90

Rating: 5

Date: 8 months ago

Review №91

Rating: 5

Date: 8 months ago

Review №92

Rating: 4

Food and service was good, but they were out of a lot of what we wanted, and it was very loud.

Date: 8 months ago

Review №93

Rating: 1

Absolutely pathetic service. It s funny you guys put on your hiring advertisements Now hiring for smiling faces it is ironic because none of you guys actually smile at all. At this specific location, it reeks of mold and sweat. I legit felt like throwing up as soon as I walked in. They don t come to the front for a good 5 minutes. And after waiting for 10 minutes they finally walked me to my table. It took them a good 20-25 minutes to send a waiter. When the manager was complained of this, he simply just ignored. Absolutely pathetic and disrespectful.

Date: 8 months ago

Review №94

Rating: 5

Haven t been disappointed with food or service at this location. I do feel bad as they seem short staffed on the server side of things but the ones they have are really fantastic and hustle without complaining. Be sure to tip them well! The house sampler is always a hit with us.

Date: 8 months ago

Review №95

Rating: 5

Staff is very attentive! MANAGER was highly accommodating and mingled with the guests. Bartenders are excellent at working a crowded bar! Food

Date: 8 months ago

Review №96

Rating: 5

Guys, they properly thaw their wings before frying, no more bloody meat like the location on westheimer. Service is 10 also, corporate should be proud of this franchise. Oh and you know what BOGO TUESDAY!!!

Date: 8 months ago

Review №97

Rating: 3

Date: 8 months ago

Review №98

Rating: 5

Wings speakes for its self

Date: 8 months ago

Review №99

Rating: 5

Date: 8 months ago

Review №100

Rating: 1

The young woman who attends to take your order is racist with people who do not speak Spanish and from the moment you enter she looks at you in a bad way as if you were going to order a gift knowing that we pay with our money they should give them tutoring to serve the customer

Date: 8 months ago

Review №101

Rating: 5

Date: 8 months ago

Review №102

Rating: 1

On January 6, 2024 me and my family came in for dinner. We Enter the restaurant and no one came to sit us down, we had to look for someone to assist us. That was already a bad start. The young lady got us a table and told us that the server will be here shortly. Minutes came and no one has yet come. We notice that other parties were arriving and being seated. 3 parties arrived after we did and they received immediate attention . 25 minutes went by and no ever came to our table. (Waiters just walking back and forward) employees just chatting and not taking there job serious is unprofessional. I had to take my family elsewhere. I was really hoping to give my local Buffalo Wild Wings a try. But our experience was exclusively awful. As a business owner. This is very rude and unprofessionalism. This is not how to treat your clients. I will not be recommending Buffalo Wild Wings to my friends and family, SPECIFICALLY THIS VERY SAME LOCATION. The staff, employees and whom manage this location is very unprofessional.

Date: 8 months ago

Review №103

Rating: 3

Wings are not that good

Date: 8 months ago

Review №104

Rating: 5

Date: 9 months ago

Review №105

Rating: 1

Stood in front to get seated. Never got seated place is wack!

Date: 9 months ago

Review №106

Rating: 1

Table was dirty. Menu was dirty. Waitress was inattentive and we had to remind her about our appetizers after she avoided us for 20 minutes not even looking our direction.

Date: 9 months ago

Review №107

Rating: 5

Date: 9 months ago

Review №108

Rating: 5

Date: 9 months ago

Review №109

Rating: 1

Amazing . First time in my life, after waiting for the 2nd round of beer, I and my family was asked to pay the bill and leave instead. My kids were shocked. Waitress told her manager that we bothered her too often I m speechless as we even didn t get our appetizers, girl messed it up or forgot (I don t know). Never ever!

Date: 9 months ago

Review №110

Rating: 1

Food had a roach and the customer service was horrible.

Date: 9 months ago

Review №111

Rating: 4

Date: 9 months ago

Review №112

Rating: 5

Date: 9 months ago

Review №113

Rating: 4

Date: 9 months ago

Review №114

Rating: 5

A great place to take the family

Date: 9 months ago

Review №115

Rating: 5

The manager Mike made sure we were very happy customers . Great customer service .

Date: 9 months ago

Review №116

Rating: 5

Date: 9 months ago

Review №117

Rating: 4

Date: 9 months ago

Review №118

Rating: 4

Dirty atmosphere. I didnt like the chairs were on top of the tables

Date: 9 months ago

Review №119

Rating: 1

Date: 9 months ago

Review №120

Rating: 5

Had a fantastic experience at Buffalo Wild Wings! The atmosphere was lively, and the service was prompt and friendly. The menu offered a variety of delicious wing flavors, and the food quality exceeded expectations. The sports-themed setting added to the enjoyable dining experience. Overall, a great choice for wings and a fun time with friends or family.

Date: 10 months ago

Review №121

Rating: 2

The host is nice and friendly when we first walked to the store. That is the only reason why I gave it two star. Service is extremely horrible. I don t know what happened to this location when servers are busy talking chatting and did not pay attention to the food. It took about half of an hour for the food. Wings got cold when they came out. Asked for napkin multiple times but the server could careless. Food was horrible. Wings are hard and dried even though sauce on top. Ordered one drink and brought out another different kind of drink. This store needs a serious general manager who cares for the income of the store by paying more attention to the surrounding. Will come back and hope to see the positive change.

Date: 10 months ago

Review №122

Rating: 5

Date: 10 months ago

Review №123

Rating: 4

Date: 10 months ago

Review №124

Rating: 1

Lets start off by saying the wings were excellent, full of flavor and vary good sized. Now everything else is not so good from here. After being sat, we asked for a manager at the ten minute mark of waiters walking by us (one on a cell phone) and never being greeted. Then five minutes later a server named Aaron came and finally greeted us, took our drink order, appetizer order (asked if we wanted it first and yes we did), and then took our food order. Needless to say the appetizer came out with no trays, forks or napkins (Had to ask for them and when they brought them, they didnt even bring enough for the table. A minute later the wings are brought to the table with no time to eat the appetizer. Needless to say, we saw tables sat after us get served before us, never saw the manager and will be having to drive to a different location for our next wing night. To end on a positive note, the music was awesome.

Date: 10 months ago

Review №125

Rating: 4

Date: 10 months ago

Review №126

Rating: 5

Love them wingz!

Date: 10 months ago

Review №127

Rating: 4

The attitude of the manager was not great. But the food was hot and cooked properly. I ordered the 10 wing lunch and I must say that I enjoyed every bite!

Date: 10 months ago

Review №128

Rating: 4

Very clean, Great atmosphere. The bullet bourbon chicken wings are outstanding. The nachos they served were mostly chips and hardly any toppings. All in all good food good place to eat service could be a little bit better but it was a good experience.

Date: 10 months ago

Review №129

Rating: 1

Too long of a wait

Date: 10 months ago

Review №130

Rating: 1

No service. We left

Date: 10 months ago

Review №131

Rating: 4

Date: 10 months ago

Review №132

Rating: 3

Used to be one of our favorite places to go. We enjoyed the trivia, and the fried mushrooms. But I guess to save money they re cutting down on all the fun.

Date: 10 months ago

Review №133

Rating: 4

Date: 10 months ago

Review №134

Rating: 4

Food was great, nice customer service, wait time wasnt too long for a dinner meal.

Date: 10 months ago

Review №135

Rating: 3

Wings are good atmosphere was good but no air conditioning was on!!! How do you want people to enjoy ur eatery and drinks with it being 80 degrees in here would ve stayed longer would ve ordered more drinks but way too hot to enjoy @buffalowildwings stop being cheap and turn on the air

Date: 11 months ago

Review №136

Rating: 1

Worst service ever. Employees do not give 2 cents about customers and ironically managers dont either. Will not be going to this trashy location. They will take hours to take your order/bring food

Date: 11 months ago

Review №137

Rating: 5

Date: 11 months ago

Review №138

Rating: 5

Friendly and big smiles

Date: 11 months ago

Review №139

Rating: 4

Date: 11 months ago

Review №140

Rating: 5

The customer service was outstanding, and the wings were delicious. I was pleased with the service I received from kitchen manager Chris. He was kind, helpful and listened to the concerns I ve had. He went above and beyond to help me make my visit special. Thank you again for all you do and making a difference at this location. You deserve a promotion !

Date: 11 months ago

Review №141

Rating: 4

Love the BOGO on Tuesdays. Great deal. Service is a little slow for call-in and online orders.

Date: 11 months ago

Review №142

Rating: 5

Date: 11 months ago

Review №143

Rating: 1

Date: 11 months ago

Review №144

Rating: 4

Date: 11 months ago

Review №145

Rating: 3

Date: 11 months ago

Review №146

Rating: 4

Date: a year ago

Review №147

Rating: 1

I have tried this place 2 times now. And each time very disappointed in the quality of the food.

Date: a year ago

Review №148

Rating: 3

Food is always good, but service is usually slow.

Date: a year ago

Review №149

Rating: 1

This place never gets my orders correct and every time i get a take out / DoorDash they forget ranch. Bad service.

Date: a year ago

Review №150

Rating: 5

Super delicious

Date: a year ago

Review №151

Rating: 1

Ever since we walked in the hostees and other workers where gossiping about a coworker that was crying outside with her boyfriend no one came to us they finally sat us after i got their attention and we sat down and tables that got there after us ones where sat down and others werent just a horrible experience we had to leave because we where never cared for.

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 1

Placed ordered online for BOGO and didnt get it, called and spoke to the manager and spoke to so many different people and I can hear others on the phone thats having the same issues and at the end, my order was canceled but somehow, I was still charged for the whole meal and didnt get my refund. What a joke.

Date: a year ago

Review №154

Rating: 3

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 1

Terrible service

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 3

My boneless wings was very dry. They forgot my fries and celery. My husband wings was hard and dry.

Date: a year ago

Review №159

Rating: 1

Horrible experience. Waited 33 mins after seating just to be asked for our drink order. This is after already reminding them twice.Did not get any refills, napkins or utensils once the food arrived. The order was not complete.

Date: a year ago

Review №160

Rating: 1

The service here was terrible!!!

Date: a year ago

Review №161

Rating: 1

Horrible customer service. Server didn t attended us till 30min after we were seated & she had walked past us 5-6 times before she attended us , meanwhile she was standing laughing by the drinks with the other servers. When we ordered she got our order wrong & the server laughed at our faces when we told them it was wrong. Our food was also cold by the time the girl brought it out.

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

I placed a huge order right at 11am and Chris, the kitchen manager, did such a fantastic job of getting the food out super fast and made sure everything was included in my order. I was so impressed with the quality of food and service. They did an outstanding job!

Date: a year ago

Review №165

Rating: 1

Never again wasn t good at all

Date: a year ago

Review №166

Rating: 2

Date: a year ago

Review №167

Rating: 1

These IDIOTS tried to accuse my mom of not paying for her food when she clearly PAID. They were ridiculously rude to her when the mix up was on their part! I can not believe they treated her so poorly?! What kind of disgusting establishment is this?! She goes there every week but NEVER AGAIN! Y all have 48hrs to make this right before I blast y all on social media. Please do not do business with these people, especially this location! They treat black women like trash!

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 1

I placed an order on the app for pick up. When I arrived I was handed the bag. After I left I realized I was missing half of the wings Id ordered. I returned to the store and told them. After checking the item list on the bag with the contents of the bag they finally went and found the rest of them (already boxed and waiting). Since everything else in the order was accounted for, I went home. Then when I opened the hatch queso I ordered (plain, no pico) I found some kind of watery chili that may have had a little queso at the bottom. Honestly it was watery and gross. I did not want to return, so I called and the young lady that answered (the same one that had helped me in person) again had to pull up the order and check and then admitted I was right it should have been plain. I asked to speak to a manager about getting a credit since I didnt want to come back for a replacement. He decided it was a better choice to argue with me than offer a solution. First he claimed he was in the to go window and no one had come back for left out wings. I said the young lady helped me and then heard her talking to him in the background. He then argued with me that the queso comes that way, with chili. No, its an additional add on at an added expense. He finally agreed - Im not certain if he was making excuses or just doesnt know the menu - but said he couldnt refund it, that Id have to wait for the other manager who would be there 5 hours later. So after eating part of lunch that no longer tastes as good as it should, my husband made a trip back to get a replacement queso since Ill never see that refund. At no point was I rude, I simply asked for what Id ordered. The girl at the store was very polite, the issue was the shift manager not wanting to provide customer service follow through. I honestly had planned to go back this week to use a reward, but I dont know that I want to go back ever. We have visited in person in the recent past and had a much better service experience, so I will give them that. Just dont trust anything they package for you to take home.

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 3

Date: a year ago

Review №172

Rating: 5

Wings for the game Cant miss it!

Date: a year ago

Review №173

Rating: 1

Really really really bad service probably the worst I ever seen. Sat there with my family and saw a server threw a broom at a another server. Servers didn t look like they cared about their job, the servers sitting on a table in the corner of the restaurants where s the management ?? Been waiting for 30 mins and i just walked out. If you guys want to find a better wings bar just go to pluckers by Stafford thanks

Date: a year ago

Review №174

Rating: 1

I came to watch the Izzy vs Strickland UFC fight. I got there at 9:15 and got a table since the bar was full. Saw a White couple and another Blavk man get seated after me around 9:25. I had not even been greeted or given a drink of water. Both the couple and the same man finally got waited on around 9:40. around 9:45 the couple recieved their appetizer and I still hadnt recieved as much as a greeting. called a random waiter to request the waiter for my table, he said he would get him...still nothing. called for manager, who asked if i was okay. i said no and explained what happened. He apologized and said my waiter would be over shortly. I didnt get a waiter til 9:55. I was at my table 40min and had to speak to the manager to get a freaking drink.

Date: a year ago

Review №175

Rating: 1

NO STARS , worst place and service ever. Don t come and give your money to the place. Completely disrespect and no values for the customers . The team who works here doesn t deserve to have a job where they waste the time talking, ignoring the customers . Food

Date: a year ago

Review №176

Rating: 5

Good for Tuesday

Date: a year ago

Review №177

Rating: 1

Walked in around lunch time and expected there to be a wait due to the lunch rush, it wasn t. I called in my order. There was no one at the front desk for about 5 min. The hostess came and posted up in her area. Took her another 5 min to actually acknowledge me, perhaps because she was not in to-gos. Or maybe I had on an invisible shield. The place smelled of mold. It was awful. Finally she called the male with dark curly hair to the front. He never made eye contact with me he kept his head down and told me my total. The overall first experience was trash. 1 of my wings had absolutely NO SAUCE on it. 0/10 would not recommend this location. Customer service trumps EVERYTHING and they had none. I see recent reviews about the service and reply s to them. Take that same energy and put into your staff!! They SUCK it s not hard to understand.

Date: a year ago

Review №178

Rating: 3

Date: a year ago

Review №179

Rating: 4

Date: a year ago

Review №180

Rating: 3

Decent

Date: a year ago

Review №181

Rating: 1

Date: a year ago

Review №182

Rating: 1

Update: After 5 years, this specific location hasn t changed. Horrendous experience trying to order delivery with their app. Imagine ordering a meal for your staff and finding out it gets cancelled. Do not know which party is at fault (BW3 or Doordash) since everyone has a different story but it doesn t fix empty stomachs of hard working nurses. Pointless to order online & arrive on time or earlier. Waited for over 20 minutes and saw customers who ordered after me to get their meal first when they ordered in real time. Probably one of the worst BW3 around.

Date: a year ago

Review №183

Rating: 5

The best of the atmosphere, excellent attention and good service. I congratulate you . The wings are delicious and have a good variety of flavors. Thank you

Date: a year ago

Review №184

Rating: 2

Service was pitiful and not satisfied

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 5

The best boneless wings in town. Fast always correct and ready to go order. This location is even better than other BWW locations.

Date: a year ago

Review №187

Rating: 2

Despite a nearly empty dinning room, the service was absolutely terrible. The table was dirty. Cleaning solution setting on the table and a dust pan in the middle of the floor. Did not get silverware or extra napkins.

Date: a year ago

Review №188

Rating: 1

Slow service. We had to leave before getting service.

Date: a year ago

Review №189

Rating: 2

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 3

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 5

Great service from the girl at the bar during lunch time.

Date: a year ago

Review №194

Rating: 4

This location is very busy which makes it hard to provide fast service to everyone. It took an extra 20 minutes for me to receive my online order. I appreciate the variety of flavors & bogo offer.

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

While the prices are high its good food. I like getting the 30 wings and getting different sauces for the wings.

Date: a year ago

Review №197

Rating: 1

Took an hour for 20 boneless wings at an empty restaurant, ordered at 9pm got at 10pm. I am so serious, just go to a Wingstop

Date: a year ago

Review №198

Rating: 3

This location used to be fairly decent. While the wings here are not as good as they once were, they are still good. The constant, on going issue with this location is that they seem to have trouble getting to go orders accurate. The last 4 to go orders I have gotten have been wrong one way or another.

Date: a year ago

Review №199

Rating: 5

Still good deal for tuesdays bogo. To go service is terrible. Slow and I had to repeat my order 6 times! Not intelligent people working there.

Date: a year ago

Review №200

Rating: 5

Date: a year ago