About the Company
rating: 4.2
Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top priority. Our professional, award-winning photographers use state-of-the-art lighting and equipment to capture you looking your best. With Prestige senior portraits, you get a wide selection of portrait and product offerings to meet all of your senior picture needs. We also proudly serve the Murphy, Parker, Richardson and Sachse communities.
Categories
- Portrait studio
- Photo lab
- Photographer
- Picture frame shop
Contact Information
Phone: +1 972-669-9200
Website: https://local.prestigeportraits.com/tx/plano/840-central-parkway-east.html?y_source=1_MjIzODEyNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Address: 840 Central Pkwy E Suite # 150, Plano, TX 75074, United States
- Monday: Closed
- Tuesday: 12–8 PM
- Wednesday: 12–8 PM
- Thursday: 12–8 PM
- Friday: 10 AM–6 PM
- Saturday: 10 AM–6 PM
- Sunday: Closed
Reviews
Review №1
Rating: 5
Date: a month ago
Review №2
Rating: 5
We recently visited to Prestige Portraits for our sons graduation pictures. They were extremely organized and efficient with the scheduling. Ereet was our photographer and she was excellent. She was very patient with our son and captured 100% great shots. This is our second experience with graduation photos and they are pros!
Date: 2 months ago
Review №3
Rating: 4
Date: 2 months ago
Review №4
Rating: 5
We took high school senior graduation and yearbook photos with Prestige. Ereet was very kind and took some great photos. She always made sure the subject was comfortable and happy and it really showed in the end products.
Date: 3 months ago
Review №5
Rating: 5
The staff here is phenomenal. Everyone was nice and kind. The gentleman who took my kids photo did a fantastic job on all the shots and poses. He really captured their personality rather than normal school photos. Thank you!
Date: 3 months ago
Review №6
Rating: 5
Date: 9 months ago
Review №7
Rating: 5
Date: 11 months ago
Review №8
Rating: 5
Just had my child s portrait done here. We accidentally showed up on the wrong day, but they were very nice about it and were still able to see us! The photographer was more than patient, as well as friendly and helpful.
Date: a year ago
Review №9
Rating: 3
This was a fun but rushed experience. We had a great time during the photoshoots and the photographers were GREAT, but once we were done the other staff were ready for us to leave. It was a little off, but we did have a good time overall. The front desk staff may have been stressed from the day or the volume, but there are some opportunities for improvement.
Date: a year ago
Review №10
Rating: 4
Cheryl was super sweet and had us laughing the entire time. She helped my little sister get out of her comfort zone and have a good time. Only down was the the lady at the check in desk, she was rude. Also with as many reminder emails they sent, they could have put they don t take bills larger then 20.
Date: a year ago
Review №11
Rating: 5
Date: a year ago
Review №12
Rating: 3
Theyre friendly, quick and well versed on their process. Their packages are very pricey so we do the free sitting for the school pictures and choose to do the rest with a private photographer. Everyone has their preferences for this process.
Date: a year ago
Review №13
Rating: 5
The staff at prestige portraits was awesome. They made make myself and my daughter feel right at home. And they took beautiful pictures of my daughter. Just knowing that this is my daughter s last year in high school was emotional enough, but when they show me those pictures, I couldn t help but cry they were so beautiful! if you want your senior to feel extraordinarily special for their last year of high school, take them to prestige portraits! They will take great care of you guys!
Date: a year ago
Review №14
Rating: 5
Got us in quickly. Very organized process.
Date: a year ago
Review №15
Rating: 5
Ereet was incredibly patient with me considering this was my first time having my pictures professionally taken! Such a sweet lady, she really helped me come out of my shell during the shoot. Thank you for being so kind! And such a great photographer!
Date: a year ago
Review №16
Rating: 5
Date: a year ago
Review №17
Rating: 5
Date: a year ago
Review №18
Rating: 1
overpriced, never respond to an email. the school districts who hire them must get a cut and in the meantime screw the taxpayers out of even more money. save that dollar and make the schools safer.
Date: a year ago
Review №19
Rating: 1
$70 for a single 8x10, badly taken senior picture is outrageous!
Date: a year ago
Review №20
Rating: 5
Date: 2 years ago
Review №21
Rating: 5
We had a great experience at our teens senior photo shoot. The photographer was sensitive as well as thorough. They had many backgrounds in the studio. I cant wait to view the proofs and choose our favorites. I will let you know how they turn out.
Date: 2 years ago
Review №22
Rating: 5
Abigail made my daughters senior portrait session very enjoyable and she did an amazing job! My daughter was uncertain on how to pose, but Abigail helped and assisted with great prop options. When we got the proofs back the pictures were fantastic! Affordable and great quality!
Date: 2 years ago
Review №23
Rating: 5
Date: 2 years ago
Review №24
Rating: 5
Excellent experience getting my daughters senior photos taken. Simon made the entire shoot the perfect experience. We were both honestly dreading this as neither of us is great at dressing up or taking photos. We were stunned at how much FUN Simon made this. And the few pictures we saw already were OUTSTANDING! Planning to go back with the family for Christmas photos now.
Date: 2 years ago
Review №25
Rating: 5
Outstanding service. The people there went the extra mile to make sure the photos turned out as great as possible.
Date: 2 years ago
Review №26
Rating: 5
Great experience, great people! Would recommend.
Date: 2 years ago
Review №27
Rating: 1
Date: 2 years ago
Review №28
Rating: 4
Place is kept clean. Covid protocols are maintained well. Liked the staff and they are customer friendly.
Date: 2 years ago
Review №29
Rating: 1
The pictures turned out nice and the experience at the studio was ok. My problem is with the value of what you get with the portrait packages. I spent over $400 on a photo package and received a cheap portfolio that is already falling apart. I can not find a number for customer service only to order more products
Date: 2 years ago
Review №30
Rating: 5
Fantastic!! Great experience with my daughters photographer
Date: 2 years ago
Review №31
Rating: 5
Very friendly people. They were so good at guiding you to get a good picture.
Date: 3 years ago
Review №32
Rating: 3
Overall a good experience. Have not seen proofs yet to know for sure. Some shots the photographer seemed a bit out of touch with todays teenager . We will see. Two photographers got into a little spat over the use of lights. As they wanted the lights the other photographer was using. We really did not to see that! All about professionalism for me.
Date: 3 years ago
Review №33
Rating: 5
My daughter took her senior pictures here and the photographer was so insanely nice! Everyone there is super kind and helpful!! I Highly recommend!
Date: 3 years ago
Review №34
Rating: 5
Date: 3 years ago
Review №35
Rating: 3
Very efficient once you are there, not very communicative about what to expect
Date: 3 years ago
Review №36
Rating: 5
Photographer was amazing. Picture from selfies wall.
Date: 3 years ago
Review №37
Rating: 4
Very easy experience, staff very friendly and helpful. Only tiny gripe would be the condition of some of the faux shirt collars they gave us. They looked very old, bubbled and grimy. Hoping that doesnt show on the photo.
Date: 3 years ago
Review №38
Rating: 5
Date: 3 years ago
Review №39
Rating: 5
Date: 3 years ago
Review №40
Rating: 4
Date: 3 years ago
Review №41
Rating: 5
Date: 3 years ago
Review №42
Rating: 5
Cool
Date: 3 years ago
Review №43
Rating: 5
it was a great experience
Date: 3 years ago
Review №44
Rating: 5
Todd at the Plano location is awesome! The photos of my son came out absolutely wonderful. Thank you for all of your help Todd. Jackson Family
Date: 3 years ago
Review №45
Rating: 3
Location: They made great decisions for color scheme and poses, but I can not imagine how bad my daughter s senior pictures would have been if I did not go with her. The pics from when I was across the room and didn t notice things are frustrating. For example, tags showing that I had to flip or cut out so they were hidden, pat flyaway hair down. With cap & gown pictures, stole leaving on one side, was almost over by her arm pit in all but one picture. I could go on... These were small things, but are so obvious I can t even order those pictures to give away. Customer service: Just a call center, they know nothing about pictures. Asked a few different questions and was placed on hold each time, assuming they had to read thru some material. For example, something simple to me Are the pictures matte vs. glossy since there was no option. Told that they would come on normal paper.
Date: 3 years ago
Review №46
Rating: 5
The front desk woman was sweet and courteous. The photographer was kind, helpful, and understanding.
Date: 3 years ago
Review №47
Rating: 1
2021 senior pic sitting session fail. I asked for retakes, but was told No, they will refund instead! My daughter is devastated that she cant have a picture in the yearbook.
Date: 3 years ago
Review №48
Rating: 4
Date: 3 years ago
Review №49
Rating: 5
Date: 3 years ago
Review №50
Rating: 5
Great place awesome staff
Date: 3 years ago
Review №51
Rating: 5
Date: 3 years ago
Review №52
Rating: 5
Date: 3 years ago
Review №53
Rating: 1
My experience today with the Manager, Todd Guhn, was nothing short of being bullied and I am beyond angry with my experience in your Plano Store . He threateded me 4 TIMES to cancel my session (in the middle of it) if I didnt keep mask pulled up to my eyes and not any lower. I explained I cant with asthma/breathing issues and he responded, it doesnt matter, no one can breath but you have to do anyway and that he had the authority from the top of the company to STOP MY SESSION if I didnt wear it any higher. 4times. This is insanity. He further said that I was putting the entire studio at risk (over something I dont have) for not wearing it up to the very top of my nose. Every time the mask fell lower on my nose so I could breathe (still covering my nostrils) he came over to continue the bullying. This is the service we received from Prestige on Plano and all because Mr. Todd Guhn has taken it upon himself to become a mask gustapo, apparently encouraged from the top of this company, instead of providing good service to his customers. Never again. He ruined the entire experience for no legitimate reason.
Date: 4 years ago
Review №54
Rating: 5
Date: 4 years ago
Review №55
Rating: 4
Date: 4 years ago
Review №56
Rating: 1
If there was an option to leave negative stars, then I would. They advertise prices for Senior portrait session and after you pay your money and show up for session you get less than what was advertised. Their excuse is Covid, and although I understand there is a pandemic, then be professional and send out an email update beforehand. I am also still waiting on proofs from a month and a half ago. I have left messages and no one has bothered to call me back. This place is by far the worst photo studio I have ever come in contact with
Date: 4 years ago
Review №57
Rating: 5
Nice Employees.
Date: 4 years ago
Review №58
Rating: 1
I took my son for his Senior pics and Prestige did not make the experience special. When you are taking your child for Senior pics, its a big deal, you make a big deal of it because it should be exciting, but not Prestige. The photographer barely spoke to my son, never got him to truly give her his genuine smile and was not helpful at all. Of course this is during COVID (which is not an excuse for them) and the manager of the store got on to me twice for not having my mask above my nose. Ok, fine, Ill push it up but why didnt you wipe down the pen that I used to sign a form with? Why didnt you wipe down the door each time someone left? Why didnt you wipe down the desk that I touched to sign the form? Why didnt you wipe down the chairs that people sat in after they were finished (there were 3 people that sat in 1 chair and not once was it wiped down). Moral of the story, dont try to treat me like Im unsanitary when you clearly didnt do your job on multiple occasions. Not to mention the cloth gloves your staff wore the keep everyone safe from COVID. I would have just let this experience pass as I will never conduct business with this place due to outrageous prices (they gouge you for the Senior pic aspect yet they dont give you the customer service to justify the prices) but there was a post on FB where multiple moms were unhappy with y our business. Thank Prestige for making a monumental moment seem like any other day.
Date: 4 years ago
Review №59
Rating: 5
Date: 4 years ago
Review №60
Rating: 5
Date: 4 years ago
Review №61
Rating: 1
There is absolutely no way to contact or leave a message with a live person. Do not use this company, there is zero customer service.
Date: 4 years ago
Review №62
Rating: 5
Date: 4 years ago
Review №63
Rating: 4
Hard to contact but once there they are great!
Date: 4 years ago
Review №64
Rating: 5
Date: 4 years ago
Review №65
Rating: 5
Date: 4 years ago
Review №66
Rating: 4
Date: 4 years ago
Review №67
Rating: 5
Date: 4 years ago
Review №68
Rating: 5
Date: 4 years ago
Review №69
Rating: 5
Friendly and helpful staff.
Date: 4 years ago
Review №70
Rating: 4
Date: 4 years ago
Review №71
Rating: 3
Date: 4 years ago
Review №72
Rating: 5
Excellent! Perfect place for graduation pictures for my daughter
Date: 4 years ago
Review №73
Rating: 5
Date: 4 years ago
Review №74
Rating: 5
Awesome experience.
Date: 4 years ago
Review №75
Rating: 5
Date: 4 years ago
Review №76
Rating: 5
Date: 4 years ago
Review №77
Rating: 5
Date: 4 years ago
Review №78
Rating: 5
Date: 4 years ago
Review №79
Rating: 5
Date: 5 years ago
Review №80
Rating: 5
Date: 5 years ago
Review №81
Rating: 4
They were very quick and worked efficiently to get your pictures taken. They were also very nice.
Date: 5 years ago
Review №82
Rating: 3
Date: 5 years ago
Review №83
Rating: 5
Very friendly
Date: 5 years ago
Review №84
Rating: 5
I had an amazing experience with my son s graduation picture session. Thank you!!
Date: 5 years ago
Review №85
Rating: 4
The wait was long 40 minutes even with an appointment. But the photographs were fast and good once we were in studio.
Date: 5 years ago
Review №86
Rating: 5
Date: 5 years ago
Review №87
Rating: 5
Date: 5 years ago
Review №88
Rating: 5
Did a great job on photos
Date: 5 years ago
Review №89
Rating: 5
Awesome people fun atmosphere
Date: 5 years ago
Review №90
Rating: 1
WHY DONT YALL ANSWER THE PHONE!
Date: 5 years ago
Review №91
Rating: 4
Date: 5 years ago
Review №92
Rating: 1
The quality of the photos was very poor. We had a senior sitting for the yearbook with an extra set of pictures taken. The image was not at all sharp and there was a scratch on the actual image (digital). Not acceptable for professional portraiture.
Date: 5 years ago
Review №93
Rating: 5
Everyone was friendly, helpful and they were able to get us to the back in a timely manner. Excellent customer service! Excited to see how my seniors pictures came out.
Date: 5 years ago
Review №94
Rating: 5
Date: 5 years ago
Review №95
Rating: 5
Date: 5 years ago
Review №96
Rating: 5
Great!! Everyone was friendly,helpful and did a wonderful job!
Date: 5 years ago
Review №97
Rating: 5
Date: 5 years ago
Review №98
Rating: 1
Date: 5 years ago
Review №99
Rating: 4
R photograph was excellent; she had patients 4 all different posses with a
Date: 5 years ago
Review №100
Rating: 5
Ereet did an awesome job with my daughters portraits!
Date: 5 years ago
Review №101
Rating: 5
Date: 5 years ago
Review №102
Rating: 5
Date: 5 years ago
Review №103
Rating: 5
Oops
Date: 5 years ago
Review №104
Rating: 5
Date: 5 years ago
Review №105
Rating: 5
The staff was amazing. Deborah was so patient. The pics are beautiful.
Date: 5 years ago
Review №106
Rating: 4
Professional atmosphere. Great price on school photos. Very helpful and patient.
Date: 5 years ago
Review №107
Rating: 5
Date: 5 years ago
Review №108
Rating: 1
I have emailed them, left a message, and called multiple times and no answer or response in over two weeks!!! The only response I have received is an automated appointment reminder. I ha e so many questions but no one to answer them. Im already disappointed about the pictures I will receive back and hate the school pick this place to do senior pictures.
Date: 5 years ago
Review №109
Rating: 4
Date: 5 years ago
Review №110
Rating: 1
Took all of our cap and gown pictures with tassel on wrong side. Thanks for the waste of a day and ruining one of the most important pictures of the year. Four weeks after the appointment and still no proofs in the mail just the crummy web ones. When we were there the lady even said pick one for your yearbook but yeah they are so grainy I know our monitors are terrible just pick Unacceptable. Glad I didn t use them for any other pictures. It s like using Target for your pictures.
Date: 5 years ago
Review №111
Rating: 1
Original: 5 stars Everyone at prestige was very friendly and I felt like I was well taken care of. Edit: After being told my proofs would be sent to me in two weeks and not getting them for over 2 MONTHS I was a bit sceptical about prestige. After reviewing my pictures once I finally got them, they looked like they were done without care looked like something I would take on my phone if a stranger asked me to take there picture while in a public place. I ultimately had to be retake my pictures with someone else. Even with the friendly and helpful service I still would not recommend.
Date: 6 years ago
Review №112
Rating: 4
The staff is very accommodating.
Date: 6 years ago
Review №113
Rating: 5
Date: 6 years ago
Review №114
Rating: 4
Friendly staff and did not experienceong wait times.
Date: 6 years ago
Review №115
Rating: 2
Pretty disappointed with Prestige Portraits. I took my son in for pictures in mid July and was advise my photos would be back in 3 weeks when I called the card that was provided at the session to find out where my photos were as it has now been over the 3 week point. I was advised that they had switched to a new system and that maybe I would have them back in 1-2 weeks. The person who called didn t seem to be confident in her response. Guess I ll have to wait and see if this even happens. Feel trapped as this is the only company to take the senior yearbook photos for our entire school district!
Date: 6 years ago
Review №116
Rating: 4
Quick senior pics
Date: 6 years ago
Review №117
Rating: 4
Date: 6 years ago
Review №118
Rating: 5
All I can say is WOW!
Date: 6 years ago
Review №119
Rating: 4
They take very good pictures. Its well worth it.
Date: 6 years ago
Review №120
Rating: 3
Date: 6 years ago
Review №121
Rating: 5
Date: 6 years ago
Review №122
Rating: 5
Nice pictures l, good quality, gppd photo shoot.
Date: 6 years ago
Review №123
Rating: 5
Great!
Date: 6 years ago
Review №124
Rating: 5
Date: 6 years ago
Review №125
Rating: 5
The staff is very accommodating. Great service!
Date: 6 years ago
Review №126
Rating: 1
Started off very bad the address on the card is the wrong address and instead of saying sorry for that miscommunication all we got was yes we moved 6 weeks ago well how was I suppose to know that . we booked the ultimate session which includes environmental session which was only reason we booked this one . Get to the appointment and we are asked would we like to book our environmental session ? Um yes thats why we are here then we are told its at a later time . So you mean we get hair and makeup done for this session then have to do it again for a second session. The receptionist sends some man over that made it even worse all I wanted was a simple sorry we have the wrong address and we lied on the card thats it . So we took the yearbook only and booked with another photograph such a shame .
Date: 7 years ago
Review №127
Rating: 1
They overbooked and caused us to wait an extra 30 minutes for our appointment.
Date: 7 years ago
Review №128
Rating: 5
The workers and photographers were so nice!!!
Date: 7 years ago
Review №129
Rating: 5
Date: 7 years ago
Review №130
Rating: 4
Very professional
Date: 7 years ago
Review №131
Rating: 5
Great Senior photo
Date: 7 years ago
Review №132
Rating: 1
Uncomfortable Experience Creepy tall Caucasian man that worked there. Followed & starred at me and my family the entire time we were there for my sons year book photo. The female who assisted us was awesome and very professional. But every time we looked up there he was starring like Jason in the darkness like a serial killer! I wouldnt recommend this location because of the weird man and his persistent nature to make us feel uncomfortable. Even after I asked why he kept following and watching us he gave a grin as to further make us feel unwanted.
Date: 8 years ago
Review №133
Rating: 5
Date: 8 years ago