About the Company
rating: 3.8
Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
Categories
- American restaurant
- Breakfast restaurant
- Diner
- Family restaurant
- Gift shop
- Lunch restaurant
- Takeout restaurant
- Restaurant
- Southern restaurant (US)
- Traditional American restaurant
Contact Information
Phone: +1 713-340-2701
Website: https://www.crackerbarrel.com/Locations/States/tx/pearland/668/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl
Address: 11019 Shadow Creek Pkwy, Pearland, TX 77584, United States
- Monday: 7 AM–9 PM
- Tuesday: 7 AM–9 PM
- Wednesday: 7 AM–9 PM
- Thursday: 7 AM–9 PM
- Friday: 7 AM–10 PM
- Saturday: 7 AM–10 PM
- Sunday: 7 AM–9 PM
Reviews
Review №1
Rating: 2
Did not get what I ordered, waitress never came back to table.
Date: 15 hours ago
Review №2
Rating: 5
Date: 18 hours ago
Review №3
Rating: 2
Horrible food. Nasty Mac and cheese was SOUR No gravy for dry STOVE TOP DRESSING Food : 2/5
Date: a day ago
Review №4
Rating: 5
Tyrail T. was awesome. His service was excellent!
Date: 2 days ago
Review №5
Rating: 5
Date: 2 days ago
Review №6
Rating: 5
Our waiter was/ is amazing. He had such a positive and respective attitude. He was patient and kind. I know his parents mistakes be proud of him. In a day where the younger generation appears to be guided by social media , and misled, this young man is making an honest living, providing excellent service. Thank you Gustavo, Pearland location, you service did not go unnoticed. Thank you.
Date: 2 days ago
Review №7
Rating: 1
Myself and several other people were waiting to pickup our online orders. The cashier kept saying they were not ready. As orders were brought from the kitchen she would continue to say those were not our orders. Finally a young man brought another order to the cashier desk and one of the individuals asked about her order. He remembered the name and said yes I brought it up already. He went over and got it for her. So I decided to ask him about mine and so did the other person. He had already brought them out! So why was the lady telling us they werent ready? She would literally look at the name on the receipt and say nope its not yours. I should add she only did that to three of us. Care to guess what we had in common?
Date: 2 days ago
Review №8
Rating: 3
Date: 3 days ago
Review №9
Rating: 5
Date: 3 days ago
Review №10
Rating: 5
Date: 3 days ago
Review №11
Rating: 5
Date: 3 days ago
Review №12
Rating: 5
Date: 4 days ago
Review №13
Rating: 5
Date: 4 days ago
Review №14
Rating: 5
We enjoyed a wonderful experience at Cracker Barrel today. The service great and the food was delicious.
Date: 5 days ago
Review №15
Rating: 5
I had the chicken pot pie and I didn t care for it. There are other things I do like just wanted to give it a try. Kid-friendliness: My kids love it
Date: 5 days ago
Review №16
Rating: 5
Went today and was sat by Brandy. She shared that they had a sudden decline in business. I told her that in the years I ve been going I never had a bad experience there so it s definitely not the service. Anna our server was attentive and on top of everything. These 2 ladies deserve to be trainers the way they went above and beyond, thanks.
Date: 5 days ago
Review №17
Rating: 5
The food was delicious I had pancakes with grits and eggs. Service was good as well
Date: 6 days ago
Review №18
Rating: 5
We had an amazing server named Adrian. Adrian got double sat with us and another table. AND had a full section. But that didnt affect the attention to detail that we received. My water glass was never empty. Our food came out hot and in a timely manner. He checked up on us multiple times to make sure everything was good throughout our meal. I dont think I ever saw Adrian miss a beat with any of his tables. Not to mention he had a stellar smile the entire time. We felt very welcome and very well taken care of throughout our entire meal. I WISH I had employees this vibrant and thoughtful.
Date: 6 days ago
Review №19
Rating: 5
Having never been to a Cracker Barrel before I sipped in with a friend. It was extremely busy but our waiter, Adrian, didn t miss a beat. He was attentative, smiling, and very pleasant! Adrian made this an excellent experience and he is a great part of the team! Thanks Adrian!
Date: 6 days ago
Review №20
Rating: 1
Went in around 12:30 pm. Asked what was their soup of the day, was told they don t have ANY soup. Waiter went to kitchen to ask, at my insistence, came back with a cup of chicken noodle soup, which was heavily salted, with a long teaspoon. I asked for a soup spoon; he brought me a regular teaspoon. Very apparent he was new on the job. We ordered a chicken pot pie, and was told it has to be made. We walked out at that point; will never go back.
Date: a week ago
Review №21
Rating: 1
We arrived at 730, checked in then was told it woukd be a very short wait. My phone texted stating approx 5 mins. After walking around store and looking We realized it has been well over 35 mins since I received the text. Withbthat, no one was at the host podium, no one was in view working the dining area, no one was in view anywhere. 20 mins or so later someone shows up and calls my name. We go sit down where the server is moving at snail pace taking care of 4 tables while another one is non valiantly cleaning tables up and stocking. No manager around in sight. We are discussing how the place closes at 9 and its now 848 and we were barely asked about drinks then rushed about what to eat when a menu was placed in my hand 1 minute prior. Needless to say, we finally were served around 940 pm with not so moist meatloaf, warm baby carrots, & warm green beans. They did not have mashed potatoes, no dumplings, no discount given, no cares about the customers and issues. The place was absolutely horrid. Never will I return to this particular restaurant in Pearland again. Terrible, terrible, terrible.
Date: a week ago
Review №22
Rating: 5
Date: a week ago
Review №23
Rating: 4
Date: a week ago
Review №24
Rating: 5
Calm relaxing dining experience. Home style cooking to fill your belly. Wait staff is friendly and fast! They had the best fried pickles and dip!!! Parking: Always a full parking lot!
Date: a week ago
Review №25
Rating: 5
Had Mamas Breakfast of sourdough French toast scrambled eggs and bacon. It was delicious!
Date: a week ago
Review №26
Rating: 1
This is the only Cracker Barrel in this 30 mile vicinity and it is the WORST. The service has gone down tremendously, and every time that I visit there is a problem. Dissatisfaction to the fullest.
Date: a week ago
Review №27
Rating: 5
Date: a week ago
Review №28
Rating: 3
Date: a week ago
Review №29
Rating: 5
Country ham was tough, but the rest of the meals were good. Waakesia was the most awesome of waitstaff! She deserves a kudos from management! Everyone seemed to be hustling, but she was most attentive and on top of things.
Date: a week ago
Review №30
Rating: 1
This location should discontinue curbside and to-go orders. They NEVER come out to service you and the wait is always double the time they estimate.
Date: a week ago
Review №31
Rating: 5
We love it! Delicious and nutritious
Date: a week ago
Review №32
Rating: 4
Date: a week ago
Review №33
Rating: 5
Date: 2 weeks ago
Review №34
Rating: 3
Date: 2 weeks ago
Review №35
Rating: 3
Parking: Crowded Food
Date: 2 weeks ago
Review №36
Rating: 1
I went and ordered my meal and a hour later I still did not get it, I did not understand what was the issue so I decided to leave my waitress was serving other tables who came in a while after me and they received their meals, I wont recommend this place nor will I return.
Date: 2 weeks ago
Review №37
Rating: 1
Sunday ordered the beef pot roast. Absolutely the worst I have ever had. Full of grisel and fat. Just terrible.
Date: 2 weeks ago
Review №38
Rating: 5
Food was great as always. It was good to see more than 1 manager present and helping out. Great team work
Date: 2 weeks ago
Review №39
Rating: 1
The wait takes 40 minutes and they still havent called us
Date: 2 weeks ago
Review №40
Rating: 5
Absolutely LOVE Cracker Barrel
Date: 2 weeks ago
Review №41
Rating: 4
Date: 2 weeks ago
Review №42
Rating: 5
Date: 3 weeks ago
Review №43
Rating: 5
Date: 3 weeks ago
Review №44
Rating: 5
Date: 3 weeks ago
Review №45
Rating: 5
Date: 3 weeks ago
Review №46
Rating: 1
Showed up a little after 8pm. Hostess was talking to the gift shop cashier and did not want to seat us. The sweet little busses sat us and 15 minutes later we left due to NO service. They clearly wanted to close. Maybe they should have communicated. NOT IMPRESSED. The hostess was very poor service well NO service NOT even a smile.
Date: 3 weeks ago
Review №47
Rating: 3
Staff is awesome, food is ok , a bit bland
Date: 3 weeks ago
Review №48
Rating: 1
Food no good. Service takes too long
Date: 3 weeks ago
Review №49
Rating: 5
Date: 3 weeks ago
Review №50
Rating: 5
Date: 3 weeks ago
Review №51
Rating: 3
Today we decided to sit down and eat bad choice. Poor service, filthy dining area, and management was unconcerned. Our server was good when we finally got served, but I guess ordering to go is the best thing to do. Parking: Ample parking spaces
Date: 3 weeks ago
Review №52
Rating: 1
Date: 3 weeks ago
Review №53
Rating: 2
We visited this location on a Saturday evening and it wasnt extra busy. We waited an hour to be seated and after being seated we waited an additional 15 minutes for someone to take our drink order. The service was extremely slow and when we received our food it was burnt and cold.
Date: 3 weeks ago
Review №54
Rating: 1
Horrible service. Waited for about 20 for our server to get to us for drinks and take our order. We didn t even get biscuits even though we asked twice. Our coffee was cold and waited another 30-40 mimutes for our order, which never got to us. We decided to leave since our baby was hungry and couldn t wait any longer.
Date: 3 weeks ago
Review №55
Rating: 5
Date: 3 weeks ago
Review №56
Rating: 5
Date: 3 weeks ago
Review №57
Rating: 4
The cat fish and their famous hash brown casserole were very good. I ored a meatloaf meal for my friend and she didnt like her food.
Date: 3 weeks ago
Review №58
Rating: 5
Date: 4 weeks ago
Review №59
Rating: 4
Food was good. Service by young man waiter was good somewhat but the wait time to receive food was slow. Kid-friendliness: Took a long time before serving the kids as well
Date: a month ago
Review №60
Rating: 5
Delectable food. Great service. The Waiter was very helpful.
Date: a month ago
Review №61
Rating: 2
I ordered the new shepherds pie as a curbside pickup. The app said it would be 20 minutes before it was ready. I showed up 5 minutes early and wanted 20 minutes to get my food. Once I did it was cold and bland. Every time I eat here the food is horrible. I will never ever come back!
Date: a month ago
Review №62
Rating: 5
Date: a month ago
Review №63
Rating: 1
The waitress was having issues with other tables and we almost felt bad for her so we were trying to be cool but it took almost an hr to get our food my baby was getting so fussy because he was hungry then we finally got out food it was all wrong , she forgot my strawberries so she brought them to me in a bag but hey at least I got them right lol. Once we finish and brought the ticket she charge us with the wrong items and when I tried to address it she became very rude she tried to snatch the ticket out of my hand while the manager was there (he didn t help much ) and that s when I had enough. The experience was awful I don t recommend at all !!!
Date: a month ago
Review №64
Rating: 3
Curbside ordered for 4:15. Checked in at 4:11. I called at 4:32, employee said it was being sacked . At 4:45, food was finally brought out. No explanation. This is totally UNACCEPTABLE service!! Manager needs retraining or to be fired! Staff very unfriendly. Also, restaurant was out of a $5 meal I ordered & they DID NOT refund the amount! So, you also STOLE from a customer!! Overall HORRIBLE situation!!!
Date: a month ago
Review №65
Rating: 5
Date: a month ago
Review №66
Rating: 4
Date: a month ago
Review №67
Rating: 5
Date: a month ago
Review №68
Rating: 1
Never have I ever walked out of a restaurant. We waited over an hour and barely saw our server. The biscuits were hard as rocks, the dr pepper I got was flat, there wasnt a single thing about our visit tonight that was redeemable. This was the absolute worst restaurant experience I have ever had. Every single employee and manager should be ashamed at how this restaurant is operating. The one star Im giving is more praise than I want to give
Date: a month ago
Review №69
Rating: 3
The last 2 times I have ordered they have been out of items I ordered. Today I ordered turkey and dressing which is the special of the day at 4:00 and they are out of dressing. I would have canceled the order but the Uber Eats driver was there yo pick up. Cracker Barrel didnt call me to say they are out but the Uber driver did. It seems the last few years CB has really gone down hill. Probably my last time to order from them. They used to be my favorite.
Date: a month ago
Review №70
Rating: 4
Pretty good!
Date: a month ago
Review №71
Rating: 1
Waited 25 minutes after sitting at table for service. No water. It was busy but 25 minutes waiting for anyone asking if we wanted coffee or water anything. Last time we were,there, took 3 tries to cook eggs over medium. Burnt,raw whites, yolk hard. No thanks, Ill just have toast.
Date: a month ago
Review №72
Rating: 3
Our waiter was very nice, but the food was not so great. We got the southern blacked chicken, and the chicken was really greasy. I had to pat the chicken with a napkin to soak up all the grease. I ordered two sides - the broccoli and green beans, and they didnt taste quite right. Vegetarian options: I wouldnt recommend this place if youre looking for vegetarian options. Parking: We had no problem with parking. There were plenty of open spaces to choose from.
Date: a month ago
Review №73
Rating: 4
Date: a month ago
Review №74
Rating: 2
We went in at 4, there was barely anyone there and we waited an hour for our food to come to the table. When it did our fried chicken and chicken fried steak were over cooked and the mashed potatoes were cold. I felt bad for the server who kept checking on us and trying to bring us extra cornbread and biscuits but even after the discount we were still highly unsatisfied and probably won t return
Date: a month ago
Review №75
Rating: 3
Service was bad. Server disappeared and never brought drink refills and I had to hunt down someone to bring our check so we could pay. As a post script to this review. Cracker Barrel customer service reached out to me and said they regretted my experience and would investigate and respond back to me in 8 business days. Uhhh.. its been 14 business days and no response so I guess they just disappeared like their server. No reply is better than another failure.
Date: a month ago
Review №76
Rating: 1
The food is very delicious, the bad thing is the customer service, the hostess was rude, we took our 2-year-old girl and she did not offer us a chair for her, until we asked for it, the waitresses do not help each other and are very annoying and we had to wait for the food for almost an hour, they never offered us refills of drinks, the Really very bad experience with customer service
Date: a month ago
Review №77
Rating: 5
Ken was our server and he was very attentive and professional with me and my husband.
Date: a month ago
Review №78
Rating: 4
Parking: I love every time I go there. I have good times and good experience with food and service and also the little store. Food
Date: a month ago
Review №79
Rating: 4
Date: a month ago
Review №80
Rating: 5
Our waiter was so nice and the food was delicious especially the pancakes!!
Date: a month ago
Review №81
Rating: 4
Date: a month ago
Review №82
Rating: 5
Was on my way back from Houston with my lady and we couldn t figure out where to eat, got stuck in some really bad traffic and wound up pulling into Cracker Barrel. Ken was our server, and he made this whole experience awesome. He was extremely attentive to us, had an uplifting energy and shared some good stories, which made my great tasting meal even better. I will be coming back and asking for Ken!
Date: a month ago
Review №83
Rating: 2
Date: a month ago
Review №84
Rating: 4
Date: a month ago
Review №85
Rating: 4
Yummy pancakes. Average fried chicken. Hostess could not give us a waiting time even though it was only 15 minutes. Decent visit. Parking: Usually busy
Date: a month ago
Review №86
Rating: 5
Date: a month ago
Review №87
Rating: 5
Date: a month ago
Review №88
Rating: 4
Food more or less
Date: a month ago
Review №89
Rating: 1
Absolute worst Cracker Barrel experience I ve ever had. I waited over 30 min for cornbread and they said it s coming out the oven. I m excited and waited. I finally get this trash made burnt old cornbread. Nothing fresh about it and it was burnt. Ridiculous will NEVER come back
Date: a month ago
Review №90
Rating: 1
Half the meal was delivered and cold. Waited over 10 minutes after being seated for drinks and had to ask for refills.
Date: a month ago
Review №91
Rating: 1
Too many open tables either cleaned or u cleaned. You sign in online for the wait and still have to come In and sign in and wait longer. What s the point in signing in online. It s unorganized and unprofessional.
Date: a month ago
Review №92
Rating: 5
Eggs were scrambled perfect and the bacon was crispy couldn t done better myself. The wait staff was never too busy to check on me and my family. Kid-friendliness: Enjoy the puzzle/brain teaser game on each table
Date: a month ago
Review №93
Rating: 3
Cracker Barrel do better. Ive never gone anywhere and asked how long the wait was. O was told by the hostess she wasnt allowed to give a time in case it was longer They definitely need to hire more people
Date: a month ago
Review №94
Rating: 3
I had a horrible experience. Waited a while for our waitress. Then when we got our food it was cold was never asked if everything was okay. I won t be back for sure. I understand it s a weekend and busy but don t not take care of your customers
Date: a month ago
Review №95
Rating: 2
The service and food was good! Until a flying roach came by and we spoke to the manger and nothing got resolved.. I went to the pearland location and I always have a great time and this was horrible with the roach
Date: a month ago
Review №96
Rating: 4
Date: a month ago
Review №97
Rating: 4
Date: a month ago
Review №98
Rating: 5
Date: a month ago
Review №99
Rating: 3
It took over 40 min for us to get our food
Date: a month ago
Review №100
Rating: 2
Took awhile for waitress to even come over and get a drink order. She was busy talking. Sausage patties were brought out raw. Bacon and eggs were good. Would not recommend the Pearland
Date: a month ago
Review №101
Rating: 1
We had not been to Cracker Barrel for over 8 years & wanted to give it a try. The hostesses were not welcoming at all. They didnt even put the silverware down on the table. We waited 20 minutes to be seated and another 15 minutes before the waitress came. The food took 20 minutes to come out and it was cold. We ordered the Grandmas Sampler. The ham was dry and the portion size of the hashbrown casserole was for a 2 year old. I remember the Pearland location used to be good. We wont be going back. Update: Cracker Barrel reached out about my concerns. Thank you for the quick response.
Date: a month ago
Review №102
Rating: 4
Always seem to be out of chicken and dumplings.
Date: a month ago
Review №103
Rating: 5
Food was hot and very tasty
Date: a month ago
Review №104
Rating: 5
Date: a month ago
Review №105
Rating: 5
The excellent service of the best
Date: a month ago
Review №106
Rating: 3
My family and I love going to Cracker Barrel, especially for breakfast. We usually have a great experience and enjoy our food, but this one time something was off. My daughter ordered the Mommas breakfast with scrambled eggs, and there was a hair in her eggs. We told the waitress and got a new plate, but the eggs were undercooked, and some of the egg whites were still clear and runny, and her bacon was burnt. I ordered the biscuit breakfast with a side of hash brown casserole and bacon, and my bacon was cold and soggy. The waitress was nice, but she seemed bothered when we told her about the hair and asked for some condiments. We will still go back, and hopefully it was just a one time thing. Parking: Depending on the time, sometimes you have to wait for a parking spot.
Date: a month ago
Review №107
Rating: 1
Date: a month ago
Review №108
Rating: 5
Date: a month ago
Review №109
Rating: 1
Service was not good,first time & last time going to this location.It was very hot & humid floors were slippery due to it being humid inside,food took forever to come out then for it to be cold.
Date: a month ago
Review №110
Rating: 5
Although the store had no ice when we were there, the food was delicious and our server, Natalie, was great. The ladies at the registers, Rhonda and Sharon, were quick to help us find the decor we were looking for and were helpful and friendly. Overall, a good experience. We will be back.
Date: a month ago
Review №111
Rating: 5
Date: a month ago
Review №112
Rating: 1
This is the worst experience Ive ever had at a Cracker Barrel. The dining area was dingey a best, the service was VERY slow, and the food was just pretty bad, not including my kids breakfast for dinner. Our server, bless his soul, just isnt meant to be a waiter. He may have been new or just too shy for that kind of job. He wasnt good, but it wasnt laziness or burnout, it was a training failure. Management at this location should be recessed immediately. There was plenty of people on duty, yet we waited nearly an hour for our food. My buffalo chicken strips/Mac and cheese dish was confusing at best. The chic strips were so over cooked they hurt my teeth, and the mac and cheese was refrigerator cold. So I just didnt eat it. The rest of the food was passable, but meh. They packed us into a tight like corner table where I felt like it was 85 degrees, when most of the tables in the restaurant were open since they were not busy. We were brought sodas and teas with no ice without being told there was no ice when we ordered them. Miraculously, later on there apparently was ice and we asked for a glass of ice for our drinks and were brought one glass to share between 4 people. The whole place smelled like a 5 year olds pee bedroom. Thats not a smell I associate with Cracker Barrels and I dont want to. It was just all around bad. When checking out, I was perfunctorally asked how our visit was and I was honest and told the cashier that its the worst visit weve had to any Cracker Barrel anywhere in the country ever. She just chuckled and said, oh. Another training fail. I didnt pursue it as it was getting late and management obviously didnt care.
Date: a month ago
Review №113
Rating: 1
The hostess was rude and didn t speak. She sat us at a dirty table. It took over 15 minutes to place our drink order and food order. The drinks were wrong, and we waited over an hour to receive our food. After waiting an hour and 10 minutes and our server never coming back to check on us even though he had 3 tables l, my family and I got up and left. Corporate really needs to get involved. This was absolute ridiculous and we will not be visiting this location ever again.
Date: 2 months ago
Review №114
Rating: 1
DONT come to this place I waited 25 minutes to be seated when the restaurant was empty and after 25 minutes I ask to speak to the manager and he said they didn t have enough servers , so why you open a restaurant if you can t take care the customers ? Hope the upper management read this
Date: 2 months ago
Review №115
Rating: 5
You can never go wrong coming to Cracker Barrel
Date: 2 months ago
Review №116
Rating: 1
I recently had a terrible experience at this restaurant. My party and I waited for 30 minutes before being seated, even though the restaurant was not busy at all. Once we were finally seated, we had to wait another 40 minutes for a server to attend to us, and eventually had to get up and ask for assistance ourselves. When our order finally arrived, it was completely wrong. To make matters worse, the lady in the picture was incredibly rude. She was chewing gum and walking around as if she owned the place, making ugly faces at everything. Her attitude was unacceptable, and she needs to fix it and humble herself. This was my first and last time going to this location. The service was horrendous, and the food was not worth the hassle. I would not recommend this place to anyone.
Date: 2 months ago
Review №117
Rating: 5
The food was good.
Date: 2 months ago
Review №118
Rating: 5
Yes, service notch food is good the Atmosphere is welcoming . When the family and I came for breakfast the coffee wasnt being brewed fresh and the hot lamp was currently broken so although our food was made fresh when served came out of the kitchen cold.. no fault on the Cooks, or service team but all things considered we had a good time. Our server Ms. Bre a true delight
Date: 2 months ago
Review №119
Rating: 2
Every time i place a pickup order it s never ready on time. Today my order was supposed to be ready in 20-25 minutes. Which would ve been 5:15pickup. It s currently 5:50 and still cooking . This is just crazy. It s a random week night and the store isn t busy at all so i don t understand. Update: I got my order at 6:05 with cornbread instead of biscuits so they i could hurry and leave as i have an appointment im now late to. Update: I posted this two years ago. I went back today for the first time and placed a to go order. And I have been waiting i. My car for 30 minutes for an order I was late to pick up. I was late and it still isn t ready 30 minutes later. Yea I won t be back to this location.
Date: 2 months ago
Review №120
Rating: 1
We went in to celebrate my birthday, my husband and grandson and myself we sat down in a good timely manner, but after ordering, we waited over an hour only to receive all our food cold, as if they had just taken it out of the fridge
Date: 2 months ago
Review №121
Rating: 2
They really need to separate the check in area from the shop and payment area. Too much congestion and confusion. Also they should only call names when they are ready to seat patrons and not have us standing there mixed with folks waiting to check in. We also had lukewarm food that had to go back.
Date: 2 months ago
Review №122
Rating: 2
The food was good but we waited 1 hour to get seated which was understandable since it was busy but we had to wait an hour and thirty minutes to get our food most tables were getting their food before us even though we ordered first. Once our food came there was still some food missing we had to remind the waiter each food we were missing
Date: 2 months ago
Review №123
Rating: 1
Date: 2 months ago
Review №124
Rating: 2
We normally got the League City location but today we wanted to try this Pearland location since is a bit closer. Nope never again it was hot, floors were very slippery almost fell, and when we got our mimosas both time were very hot, the meal took almost an hour to come out l. The waiter was trying their best to accommodate us but it just didnt work. Definitely going to stick with League City location for now on.
Date: 2 months ago
Review №125
Rating: 1
My husband and I waited for an hour to be seated. The hostess that checked us in was rude, when we asked for an approximate wait time. Finally, when seated we waited another 20 + for our good. It was served very very cold. My husband and I picked at it and asked for our check. We definitely won t to going back. .
Date: 2 months ago
Review №126
Rating: 3
Date: 2 months ago
Review №127
Rating: 5
Date: 2 months ago
Review №128
Rating: 1
I applied for a job I was excited but if you have a issue dont go to ADOLF he will disrespect you. I contacted them for setting up a interview and Adolf interviewed me via telephone and said come on Sunday at 6PM i arrived and i heard Adolf left and returned the Monday .Long story short when i interviewed Adolf he forgot we talked and asked me about my availability and I told him one day I cant work for personal medical reasons and he forced me to tell him why which was a red flag, then tells me I am desperate for a job and was very nonchalant and callus , then stopped the interview mid convo and dismissed me !!! REALLY , ADOLF wasnt a nice guy at all !!! I must expose him for my medical issues as well as calling me desperate for a job then he told me he may possibly hire me then days later rejected my application and I had all type of qualifications and I must say that I was racially discriminated against as well as judged for my mental disorders and thats not cool so again if you have a issue DONOT TALK TO ADOLF
Date: 2 months ago
Review №129
Rating: 4
Date: 2 months ago
Review №130
Rating: 1
If I could give zero stars best believe I would. If you want to be ignored and laughed at while they ignore you and deny service then this is your place. Two young girls which is the host and one of the waitresses just stood there and ignored my party of 6 without giving us a table because they were almost at closing time. We arrived at 8:20 pm and they dont close til 9. Thats 40 minutes, but no they literally just said Ill be right back and never came back to even say I cant serve you anymore or anything horrible service. No wonder they have 2 stars. All they did was giggle and say to each other im not going over there me either and just laugh and stare at us the whole time. If the store manager isnt going to do anything to better the restaurant then maybe either get a new store manager or close the restaurant and open something else worth having because at this point its just taking up space.
Date: 2 months ago
Review №131
Rating: 5
Good breakfast.
Date: 2 months ago
Review №132
Rating: 4
Ordered curbside. Didn t receive full order because they were out of 1 item and didn t notify us.
Date: 2 months ago
Review №133
Rating: 5
Our waitress didnt even give us knife to spread our butter other than that it was good
Date: 2 months ago
Review №134
Rating: 5
Date: 2 months ago
Review №135
Rating: 5
Date: 2 months ago
Review №136
Rating: 5
Date: 2 months ago
Review №137
Rating: 5
Date: 2 months ago
Review №138
Rating: 3
Seemed like an unusually long wait. Only half of the restaurant was open. Food was good and service was good. One of the few dine-in places open after Hurricane Beryl.
Date: 2 months ago
Review №139
Rating: 5
Date: 2 months ago
Review №140
Rating: 5
Great great experience! Our waitress was so nice and attentive and made sure our coffee was always full. Me & my friend visited for brunch and got the chicken fried chicken and it was very crisp and fresh. Hashbrown casserole was perfectly cheesy. And the bread basket with corn bread was so delicious, sweet and buttery. Coffee was great too. Will come here again next time I m in Houston!
Date: 2 months ago
Review №141
Rating: 1
I came to this Cracker Barrel 2 weeks ago and the food was not good. It was bland not what I m used to when it comes to Cracker Barrel but honestly the worst thing was the service. Our server was slow as can be. The restaurant was empty we never got a refill. It took forced to get bread. My friend asked for a refill at some point and he never came back with it. Just was not a good experience.
Date: 2 months ago
Review №142
Rating: 1
Slow service
Date: 2 months ago
Review №143
Rating: 4
Food was great but the temperature in the restaurant was freezing! We asked for the thermostat to be adjusted, but our server said only the manager could do this and the manager was not available.
Date: 2 months ago
Review №144
Rating: 1
Very disappointing. A group of 7 coworkers arrived for lunch. We were told there would be a 25 minute wait. We were ok with that since one of our coworkers was having a birthday and wanted to go to Cracker Barrel. Three other coworkers had not been there before and were excited to try it. We were seated after about 35 minutes. We were surprised that there were tons of tables empty that could accommodate 7 customers. The waitress immediately took our drink orders and our food orders, since we had figured out what we wanted while waiting, and we had to get back to work. We waited another 45 minutes and still had not received our food. We asked the waitress to see how much longer it would be for our food. She checked with the kitchen and let us know it would still be a while as there were still several tickets ahead of ours. We decided to leave. It would had been nice if they had told us in advance it would take more than an hour, after being seated to get our food. This location is definitely not good for business workers lunches.
Date: 2 months ago
Review №145
Rating: 5
One of the few restaurants that was open the second day after the storm an a great breakfast. They have great lunch an dinner as well.
Date: 2 months ago
Review №146
Rating: 1
I order the steak cheesy hashbrowns and as I normally do; I forgot to check the food once I picked it up. Needless to say, the steak was nowhere to be found.
Date: 2 months ago
Review №147
Rating: 5
Date: 2 months ago
Review №148
Rating: 5
Date: 2 months ago
Review №149
Rating: 1
food was cold after waiting 35 minutes or more for it, and plus this food had no flavor and the chicken was soggy never again
Date: 2 months ago
Review №150
Rating: 5
Date: 2 months ago
Review №151
Rating: 5
This one is so paid back and the food is very good . This waitress is our waitress when we go we always ask for her ... she black and beautiful and she is so cool make us feel like we are welcome and that she love to see us there .
Date: 2 months ago
Review №152
Rating: 5
Good experience
Date: 2 months ago
Review №153
Rating: 5
My son and I real y enjoy the food,service was great.Atmosphe e was also great. Loved it.
Date: 2 months ago
Review №154
Rating: 5
Date: 2 months ago
Review №155
Rating: 4
We ordered online to pick up our food order. Actually, it was supposed to be a crib side pick up. But our order was late, I had to go inside and see what was going on. Once we received our food. They forgot our biscuits and gravy. So we had to wait some more and to be honest, the place was absolutely packed! Which I can understand. So I gave a star back to my rating. I originally had this at 3 stars. But I completely understand being swamped with orders. Sorry about the pics, I was getting bored waiting around for our order, so I ended up taking some photos of the gift store, and apparently, its Halloween in July, which I happen to love.
Date: 2 months ago
Review №156
Rating: 4
Long wait, but that was probably a result of post hurricane recovery. Vege sides were really good and fresh tasting, even more so than typical. Chicken tenders and meatloaf were good.
Date: 2 months ago
Review №157
Rating: 5
Date: 2 months ago
Review №158
Rating: 5
Date: 2 months ago
Review №159
Rating: 5
Let s be clear My waitress Justice was amazing. I wasn t having a good morning due to the damage Hurricane Beryl caused and I have been stressing but Justice changed all that. She was kind, energetic, helpful and full of joy. Thank you Justice!! You are lovely. I can t wait to come back again
Date: 2 months ago
Review №160
Rating: 1
Worst place ever! Everyone is slow and dumb ! A to go order should not take 50 min ! Walked out didn t even get my damn food !
Date: 2 months ago
Review №161
Rating: 5
It is difficult to get through when calling in orders, but its worth the wait if you have time to stop by. I love the breakfast here
Date: 2 months ago
Review №162
Rating: 1
Service was awful. I had to wait too long for my order.What few workers they had was not organized. Only had two cooks. Customers were very upset.
Date: 2 months ago
Review №163
Rating: 1
There was no food and the food we got was AWFUL Thank goodness for our server BJ who was awesome They are having issues with the kitchen. Stay away until that s fixed Parking: Plenty no issues. No customers either
Date: 2 months ago
Review №164
Rating: 1
Did not received all my order missing orange juice no condiments and cold and pancakes soggy
Date: 2 months ago
Review №165
Rating: 5
We went to this League City the week of Hurricane Beryl. Lots of power outages across Houston at this time so this review may be different compared to normal operations. We completely understand the chaotic time and limited staffing due to the circumstances but we do with there was a little more guidance and communication. Something as little as a sign would ve helped. The waiting area was so discombobulated and there was no staff to guide the long line of customers. It was just a huge cluster with no direction or understanding. Periodically, they d just yell at everyone to move out of the way. The hostess just wasn t vocal and seemed to just disappear at random moments. Once seated, however, things changed. We had Gustavo as a waiter and he was amazing. Great customer service and he was just so sweet and attentive. He was quick to serve us and made sure we always had what we needed. Times are tough and we know it was a hectic day to be working since he was also left cleaning tables but he did it all with a smile and it was noticed by us. We greatly appreciate him making this such a pleasant experience!
Date: 2 months ago
Review №166
Rating: 5
Date: 2 months ago
Review №167
Rating: 5
Date: 2 months ago
Review №168
Rating: 5
This location is almost always great for Service, Atmosphere, and Food. We love it here.
Date: 2 months ago
Review №169
Rating: 1
I will never return to this establishment again because of piss poor service and a manager that hasnt trained the employees properly. I arrived for dinner and the parking lot was 1/4 full for dinner. You walk inside and the host/hostess wasnt at her station. I waited over 6 minutes until she appeared. She sits me down and proceeds to sit down a family of three that were also waiting. I overheard one of them ask the hostess to sit them in another location outside of mine but I also overheard in the conversation that my server/waiter was new. I sat at my seat 7 minutes, he walks past me, and doesnt even ask if I want a drink or water. 4 minutes later a family of three sits in my section and within 45 seconds, the same waiter/server starts to attend them. I immediately get up and leave. I wasted 17-18 minutes of my time because of a poorly run restaurant with a bad poorly taught new waiter/server and a lethargic hostess. I went 100 feet away to Whataburger, got very good service, and ate my meal. I can see why the parking lot was more than half empty and the dining room was less than half full because of piss poor service and employees but this falls back on management and essentially falls on the owner of the establishment. I was thinking about going for breakfast in the future but this first time and only visit eliminated that from my places to eat at going forward in Pearland, TX. If the owner doesnt see whats going on, this place is bound to close.
Date: 2 months ago
Review №170
Rating: 4
Date: 2 months ago
Review №171
Rating: 1
When me and my family was going to cracker barrel there was an Old Man Waiter was very annoying talking and dancing while the customers are trying to eat their food
Date: 2 months ago
Review №172
Rating: 1
The overall experience wasn t good. We were seated and our server didn t get to us for maybe 10 minutes which was very unusual. I ordered coffee and my Husband wanted Coke Zero. Coke was delivered immediately but no coffee. We ordered our breakfast. I watched our server talk to another coworker for almost 10 minutes, still no coffee. Coffee finally delivered. It taste horrible so I did not drink, asked for water. Food arrives, asked server for sugar free syrup which took another 5 minutes. When he returned, I showed him my French toast which was totally burnt on one side and I asked him if he would eat this. His response was no! When he brought the bill, I advised I m not paying for the French toast that I didn t eat. He said let me get the manager. I agreed. About 5 minutes later, he came and got our bill and says l will remove the French toast. Never spoke with manager. We eat Cracker Barrel all the time, but this is the worse experience I have ever experienced.
Date: 2 months ago
Review №173
Rating: 3
Our waiter Kenneth was very rude and obnoxious. Singing very loud with the music. Took forever to wait on us with no explanation. Asked for lemon and never got it. Never got appetizer and told us at the end of the meal it wasn t available. Never filled our drinks. Stood talking to people at other tables a long time then told us he was so busy. We live locally but will not be back . Parking: It was fine
Date: 2 months ago
Review №174
Rating: 5
Date: 3 months ago
Review №175
Rating: 5
Always enjoy eating at Cracker Barrel...especially breakfast Parking: Always crowded but worth the wait. Food : 5/5 |
Date: 3 months ago
Review №176
Rating: 4
Service was good. I was disappointed by the chicken fried steak. Not as good as it used to be. Ill know to order something else next time.
Date: 3 months ago
Review №177
Rating: 5
After a great morning at church we landed here for brunch hubby never been before. We were greeted with JUSTICE big smile she was greatttt she made sure our fiid was good and drinks were ok on refills she was very polite and attentive to our table. When we return I will be asking to sit in JUSTICE section.
Date: 3 months ago
Review №178
Rating: 1
I was a little disappointed with the service. My boys and I traveled to Houston for the weekend for a beautiful event. On the way to the Hobby airport this location was the closest. We decided to stop for a quick bite to eat. Although, it was a Sunday morning, we knew it would be somewhat of a wait. In fact, it wasn t. We only waited about 15 minutes to be seated. However, it took forever for get our food. We placed our food order at 11:14AM. We got our food at 12:28PM. The kids had Mac and cheese with fries, tenders and fries, I had catfish, the lady I was with had pancakes. We witnessed people come after us, eat and leave before our food came out. We had to ask another server for things like bbq sauce, ketchup, butter for the biscuits and even the biscuits. I absolutely love eating at Cracker Barrel with my kids especially on trips because we know the food that we are getting. This time the disappointment level was at an all time high. Nevertheless, this won t deter me from eating at Cracker Barrel. I m sure our serve was just really busy with all the other things he had to do. He was really pleasant after we received our checked to go. Even asked if we need a refill. That was the first time he had asked since getting our drinks.
Date: 3 months ago
Review №179
Rating: 5
Great Job
Date: 3 months ago
Review №180
Rating: 5
Date: 3 months ago
Review №181
Rating: 5
Date: 3 months ago
Review №182
Rating: 5
Date: 3 months ago
Review №183
Rating: 5
Date: 3 months ago
Review №184
Rating: 4
Ive always liked their country cooking!
Date: 3 months ago
Review №185
Rating: 4
Good food. Server was inexperienced and slow.
Date: 3 months ago
Review №186
Rating: 2
Breakfast wasnt good ham and bacon was old looking pancakes and syrup good
Date: 3 months ago
Review №187
Rating: 3
My food was cold had to send it back. I had a bkfst meal and the quality of the food was not good.
Date: 3 months ago
Review №188
Rating: 5
Good Food. Staff was very friendly. One waitress was extremely nice and did her job well. The other one was SIMPLY BEAUTIFUL and ALWAYS SMILED.
Date: 3 months ago
Review №189
Rating: 1
Very Disappointed of Your False advertising : when you get offer to get two kids to eat free and at the end of your meal you go pay they change the policy and they decide the app only gives one child free. Please Do Not be offering anything if you can not honor it!! and then try to make the customer feel bad or less acting like if I didn t have enough money to pay for my meal. Worst experience at this place! Parking: N/A.
Date: 3 months ago
Review №190
Rating: 5
Date: 3 months ago
Review №191
Rating: 3
Always a great place to shop and eat. I guess this Sunday was an off day. We waited to be seated for about 15 minutes. Employees saw us but didnt say anything to us , and finally a girl said itll be a minute. After we were seated we got our drinks and ordered our food. Almost twenty minutes went by and the waiter came and apologized that our order was pushed back behind another order that was there after ours. Was a little frustrating.
Date: 3 months ago
Review №192
Rating: 5
Date: 3 months ago
Review №193
Rating: 5
Food was great as always. My waitress was awesome.
Date: 3 months ago
Review №194
Rating: 1
Last time I went, about a month ago, my group left because we saw a roach crawling on the wall next to us. The waitress goes, omg dont tell me thats a roach, like its a normal occurrence. She then had another waiter come up to us and all he said was, did you guys want to talk to me, like nothing happened. No apologies or anything was given to us. We just left. Havent been back since.
Date: 3 months ago
Review №195
Rating: 5
Food was great, could have eaten more. The server was very attentive, knowledgeable and made me feel appreciated. Love the country store atmosphere and the antique decorations. Parking: Large number of handicap parking Kid-friendliness: Kids enjoy playing checkers while we waited and the adults enjoyed the rocking chairs
Date: 3 months ago
Review №196
Rating: 5
We happen to go when they were short staffed but our waiter Taylor made sure we had what we needed.
Date: 3 months ago
Review №197
Rating: 5
Great food waiter was good no complaints.
Date: 3 months ago
Review №198
Rating: 5
Date: 3 months ago
Review №199
Rating: 5
Date: 3 months ago
Review №200
Rating: 1
Wow, was the word to best describe, party of 7 we came in yes it was full but could had turn us away instead they take your number down and say to wait I waited and waited for 30 min asked if we were going to be seated soon ,they said yes but to wait ,waited another 40 min then i proceeded to go and ask what was the wait if there was a lot of couples that were behind us but had already been seated and served .The young lady said she would go talk to her manager and she did while I patiently waited. She comes back and ignores me I go to her calmly and ask her what did the manager say. Now she said her manager was not taking parties over 4 at this time ,that if I wanted to sit with my people I would just have to keep waiting. Now I was mad because I felt discrimination at its worst how was it that all these people can go in an they have me waiting and cannot tell me when they can take me and my family in , I felt like there should be a sign that said ( we are full )(whites you are welcome in and brown please wait till we decide or you leave ) . Did not put my head down just said thank you and got my family and told them we would be going to Dennys. Not going to ruin my wifes birthday CRACKER barrel
Date: 3 months ago