About the Company
rating: 4.5
Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.
Categories
- Mexican restaurant
- Fast food restaurant
Contact Information
Phone: +1 214-491-1660
Website: http://www.polloregio.com/
Address: 2000 N Central Expy, McKinney, TX 75070, United States
- Sunday: 10 AM–10 PM
- Monday: 10 AM–10 PM
- Tuesday: 10 AM–10 PM
- Wednesday: 10 AM–10 PM
- Thursday: 10 AM–10 PM
- Friday: 10 AM–11 PM
- Saturday: 10 AM–11 PM
Reviews
Review №1
Rating: 1
A lot of changes lately, poor quality food, horrible service, nasty and dirty place. Need better management!!!
Date: a day ago
Review №2
Rating: 5
Excellent
Date: 3 days ago
Review №3
Rating: 5
Date: 5 days ago
Review №4
Rating: 5
Good nachos
Date: 6 days ago
Review №5
Rating: 5
The food was very delicious and everything was very fast, the cashier Elena was very friendly!
Date: a week ago
Review №6
Rating: 1
Don t come here! Super slow! Came for my lunch break and got stuck in the driveway for a hour! I was late getting back to work! That s unacceptable! Hire more people! This ruined my whole lunch break!Will never come again
Date: a week ago
Review №7
Rating: 5
Date: a week ago
Review №8
Rating: 5
Date: a week ago
Review №9
Rating: 1
This is basically dog food. Not sure what the cheese sauce is since it doesn t taste like cheese. Barf!
Date: 2 weeks ago
Review №10
Rating: 4
Date: 2 weeks ago
Review №11
Rating: 5
Good attention
Date: 2 weeks ago
Review №12
Rating: 5
Great place to eat
Date: 3 weeks ago
Review №13
Rating: 4
Date: 3 weeks ago
Review №14
Rating: 5
The attention is wonderful. Food 100.
Date: 3 weeks ago
Review №15
Rating: 5
I recomended 100% El POLLO REGIO en Mckinney, Tx the services i receiving today 90/08/24 by Nayely was excelent ,she was very kind,and very sweet ,thanks Nayely for the good services today you make my day....
Date: 3 weeks ago
Review №16
Rating: 5
Date: 3 weeks ago
Review №17
Rating: 5
One of the authentic Mexican place, with spicy chicken. Bbq and the free corn chips and best of their sauces. All in all best place for affordable tacos. Portion sizes are big. One chicken. Can easily shared with 4 people.
Date: 3 weeks ago
Review №18
Rating: 5
Everything came out very quickly my food
Date: 4 weeks ago
Review №19
Rating: 5
Date: 4 weeks ago
Review №20
Rating: 5
Excellent service
Date: 4 weeks ago
Review №21
Rating: 5
Yirleidy gave me a good service and vides, the food is always good and delicious! Love pollo regio! Food
Date: 4 weeks ago
Review №22
Rating: 5
Excellent service
Date: 4 weeks ago
Review №23
Rating: 5
Good service
Date: 4 weeks ago
Review №24
Rating: 5
Good service
Date: 4 weeks ago
Review №25
Rating: 5
The best royal chicken in the linda yirleydy region
Date: 4 weeks ago
Review №26
Rating: 5
Excellent drive thru service.
Date: 4 weeks ago
Review №27
Rating: 5
Nice atmosphere The cashiers take good care of you The food is good
Date: 4 weeks ago
Review №28
Rating: 5
Food and service was great I always come to this location cause everything is always good
Date: 4 weeks ago
Review №29
Rating: 5
Very good service from the little frown Elena
Date: a month ago
Review №30
Rating: 5
Elena good public service
Date: a month ago
Review №31
Rating: 5
The best and my favorite papa asada thanks Elena!!!
Date: a month ago
Review №32
Rating: 3
Date: a month ago
Review №33
Rating: 5
Excellent attention, everything very good!!
Date: a month ago
Review №34
Rating: 5
Visit that restaurant and if they offer good service
Date: a month ago
Review №35
Rating: 5
Very good
Date: a month ago
Review №36
Rating: 5
Super delicious!!!
Date: a month ago
Review №37
Rating: 5
Date: a month ago
Review №38
Rating: 5
Very good service
Date: a month ago
Review №39
Rating: 5
Good service
Date: a month ago
Review №40
Rating: 5
Very good service
Date: a month ago
Review №41
Rating: 5
Pon atension
Date: a month ago
Review №42
Rating: 5
Good attention
Date: a month ago
Review №43
Rating: 5
Excellent food, congratulations because they have improved a lot in many aspects, the nachos are my favorites and they are much better, congratulations and Rita excellently brought the others as well
Date: a month ago
Review №44
Rating: 5
Good service and the food is very good, I love the nachos and the Latin flavor
Date: a month ago
Review №45
Rating: 1
Very bad service, they take the order and leave you waiting for a long time because they forget.
Date: a month ago
Review №46
Rating: 5
Date: a month ago
Review №47
Rating: 5
Date: a month ago
Review №48
Rating: 1
The side of beans to was cold.
Date: a month ago
Review №49
Rating: 5
Very good service, the person who helped me is called Nayeli, very friendly at all times and everything was very delicious.
Date: a month ago
Review №50
Rating: 5
Excellent Nayeli was very kind when assisting me
Date: a month ago
Review №51
Rating: 4
Date: a month ago
Review №52
Rating: 5
Love us some Pollo!! Mesquite chicken with great rice too!! People are always super nice and helpful. We continue to come back time after time for two whole chickens, feeding six or more people!!!
Date: a month ago
Review №53
Rating: 5
Excellent attention from the manager, very attentive staff!! I recommend chicken 100.
Date: a month ago
Review №54
Rating: 2
Date: a month ago
Review №55
Rating: 5
Date: a month ago
Review №56
Rating: 1
I ordered on their website they gave my food to a driver that they have no clue what delivering company they use they kept saying DoorDash and DoorDash had no idea what they were talking about. I called several times still didn t get resolved they took my money and have on record I paid my money and still said there is nothing they can do, then gave me a customer service number that sends you to voicemail this is the worse service I ve EVER had in my life. Something has to be done how can u have a business and not want to make your customers happy I will be calling managers and corporate to get this settled DO NOT ever order on there website
Date: a month ago
Review №57
Rating: 5
Nayeli treated us very well, very attentive ;) very delicious food
Date: a month ago
Review №58
Rating: 5
Date: a month ago
Review №59
Rating: 1
I have always gone to this Mackennys location to buy something, but over time the taste of the food has changed and the service is awful. They are not friendly and speak to you with a haughty attitude. Kid-friendliness: The service is horrible, the girls are rude and dont understand anything
Date: a month ago
Review №60
Rating: 5
Nayeli from Mckinney location, great service and super nice. Food is always excellent!
Date: a month ago
Review №61
Rating: 5
Date: a month ago
Review №62
Rating: 5
Rita very friendly and the chicken very tasty
Date: a month ago
Review №63
Rating: 5
Excellent attention.
Date: a month ago
Review №64
Rating: 5
Wow--big boy needs his dinner
Date: a month ago
Review №65
Rating: 5
Amazing, beautiful, superb- gimme that chicken
Date: a month ago
Review №66
Rating: 1
If you want your food when you order it, dont go here, they take your order, they repeat it and when you go to pay, they ask you what your order is again because they dont put the orders in when you ask for them, they make you wait 20 minutes and then you have to wait another time. ten minutes to place your order. If you have a new employee, I dont mind putting him/her to clean, not to take orders, you already know that its not good for that.
Date: a month ago
Review №67
Rating: 5
Date: a month ago
Review №68
Rating: 1
Date: a month ago
Review №69
Rating: 5
Date: a month ago
Review №70
Rating: 5
The best in roast chicken... delicious
Date: a month ago
Review №71
Rating: 5
We love Regios. Everytime we go its delicious and fast. The rice is so good, the chips are crunchy, the fries are tasty. We get so much meat with 2 chickens, it feeds 6-8 people and we always have left overs. Simple food for the soul, me encanta.
Date: a month ago
Review №72
Rating: 5
Date: a month ago
Review №73
Rating: 4
Date: a month ago
Review №74
Rating: 5
Date: a month ago
Review №75
Rating: 5
Nayeli is very kind and cordial with us. Very attentive when taking the order. The chicken is the best and I love the carne asada tacos. The horchata water is delicious, my wife loves it.
Date: a month ago
Review №76
Rating: 4
The roast chicken is the strong and very tasty dish. The Tacos are handmade and fresh very good at affordable prices.
Date: a month ago
Review №77
Rating: 4
Too expensive
Date: a month ago
Review №78
Rating: 4
Date: a month ago
Review №79
Rating: 5
Love coming here for lunch the food is sooo good ! And the diner is always super clean
Date: a month ago
Review №80
Rating: 5
Date: a month ago
Review №81
Rating: 5
Thanks to Yirleidy for good service, always delicious food!
Date: a month ago
Review №82
Rating: 5
Today i went at El Pollo Regio in Mckinney Location,order by the drivetru i was attende by a young gentleman named Daniel A,very good services by him,very respectfull and very nice ,thank you Daniel for you services and for have an very nice actitud....
Date: a month ago
Review №83
Rating: 5
Daniel , give me an excellent service. The food was delicious
Date: a month ago
Review №84
Rating: 5
Daniel is awesome! Great customer service. Thank you!
Date: a month ago
Review №85
Rating: 5
Elmys did a fabulous job!!! Excellent customer service!! I will come back!!! Food was delicious.
Date: 2 months ago
Review №86
Rating: 5
It is an excellent place, very good service
Date: 2 months ago
Review №87
Rating: 3
Date: 2 months ago
Review №88
Rating: 5
Excellent service from the Manager of Pollo Regio, the food as always very delicious and its sauces delicious. The best roast chicken in Dallas!
Date: 2 months ago
Review №89
Rating: 5
Love this Chicken, tortillas, and Verde (green) sauce...
Date: 2 months ago
Review №90
Rating: 5
Nallely Was the best friendly and really helpful I will definitely be back at this place
Date: 2 months ago
Review №91
Rating: 5
Excellent service from Claudia and her team
Date: 2 months ago
Review №92
Rating: 5
Love this place, food is great and service is awesome. Claudia is the best from the first day I came in which is a year ago today and still great all around.
Date: 2 months ago
Review №93
Rating: 5
Date: 2 months ago
Review №94
Rating: 5
Great stop for some savory drive through! They were also able to accommodate t onion allergy! Woohoo!
Date: 2 months ago
Review №95
Rating: 5
Excellent service and very good food
Date: 2 months ago
Review №96
Rating: 5
Claudia is amazing !!!simply everything is perfect when I am at Pollo regio I fell like I I home because of the Quality taste that remind me of my home in Los Angeles authentic is the only word that I would use to describe this wonderful restaurant!!!
Date: 2 months ago
Review №97
Rating: 5
Excellent service Very friendly
Date: 2 months ago
Review №98
Rating: 1
Excellent service, very good food, the attention of the employees is quality, but the manager is terrible, very arrogant, even I as a user and consumer felt her bad attitude towards the very arrogant staff, they should locate her and train her.
Date: 2 months ago
Review №99
Rating: 5
Date: 2 months ago
Review №100
Rating: 5
Date: 2 months ago
Review №101
Rating: 1
Date: 2 months ago
Review №102
Rating: 4
Date: 2 months ago
Review №103
Rating: 5
I went to pick up lunch this morning and my order was ready for me. Daniel provided an outstanding customer service, making sure I took everything needed, he was very kind and professional.
Date: 2 months ago
Review №104
Rating: 5
They are very friendly in this establishment and always give you the best service
Date: 2 months ago
Review №105
Rating: 5
Everything was great, only the dining room was dirty and we had better decide to order it to bring the chickens.
Date: 2 months ago
Review №106
Rating: 5
Date: 2 months ago
Review №107
Rating: 5
The kid in front Daniel it s doing really good work with all customers
Date: 2 months ago
Review №108
Rating: 5
Excellent service from Elmys, very friendly.
Date: 2 months ago
Review №109
Rating: 5
Very good attention from Nayeli and Wendi Fabiola
Date: 2 months ago
Review №110
Rating: 5
Date: 2 months ago
Review №111
Rating: 5
The lady and the staff were very friendly and very good service
Date: 2 months ago
Review №112
Rating: 4
Date: 2 months ago
Review №113
Rating: 5
Date: 2 months ago
Review №114
Rating: 5
Date: 2 months ago
Review №115
Rating: 5
Date: 2 months ago
Review №116
Rating: 5
Date: 2 months ago
Review №117
Rating: 5
Date: 2 months ago
Review №118
Rating: 5
Date: 2 months ago
Review №119
Rating: 5
Date: 2 months ago
Review №120
Rating: 5
Date: 2 months ago
Review №121
Rating: 5
Date: 2 months ago
Review №122
Rating: 5
The food is very delicious
Date: 2 months ago
Review №123
Rating: 5
Date: 2 months ago
Review №124
Rating: 5
Very good work
Date: 2 months ago
Review №125
Rating: 5
Very good service Claudia
Date: 2 months ago
Review №126
Rating: 5
Very good, everything well taken care of
Date: 2 months ago
Review №127
Rating: 5
Excellent attention from yirleidy and very good food, recommended
Date: 2 months ago
Review №128
Rating: 5
Excellent Service!
Date: 2 months ago
Review №129
Rating: 5
We come here fairly often and have never been disappointed! Amazing carne asada nachos
Date: 2 months ago
Review №130
Rating: 5
Date: 2 months ago
Review №131
Rating: 5
Date: 2 months ago
Review №132
Rating: 5
Very delicious food today
Date: 2 months ago
Review №133
Rating: 5
Very excellent service
Date: 2 months ago
Review №134
Rating: 5
Claudia was the best! So sweet and gave me everything I needed. Clean location
Date: 2 months ago
Review №135
Rating: 5
Date: 2 months ago
Review №136
Rating: 5
Perfectly attentive yielding and Luis and very good food
Date: 2 months ago
Review №137
Rating: 5
Date: 2 months ago
Review №138
Rating: 5
Date: 2 months ago
Review №139
Rating: 5
Date: 2 months ago
Review №140
Rating: 5
Very good service from Rita, very friendly
Date: 2 months ago
Review №141
Rating: 5
Excellent attention from yirleidy and very good food
Date: 2 months ago
Review №142
Rating: 5
Great location, great customer service. Elmys was so awesome! She has such a great attitude. Luis was also so very helpful. Wendy made us smile. Good was awesome too. Charro beans were so flavorful! Thanks, will be back mainly for the service!
Date: 2 months ago
Review №143
Rating: 5
Food is good ? But lady on the counter not very kind!! Need to improve that!
Date: 2 months ago
Review №144
Rating: 5
Angela attended me with 6 orders, great customer service, very fast, very kind, no issues at all
Date: 2 months ago
Review №145
Rating: 5
Date: 2 months ago
Review №146
Rating: 4
Date: 2 months ago
Review №147
Rating: 5
Good service from the cashier Rita.
Date: 2 months ago
Review №148
Rating: 5
Good attention from Rita.
Date: 2 months ago
Review №149
Rating: 5
Good attention
Date: 2 months ago
Review №150
Rating: 5
excellent service
Date: 2 months ago
Review №151
Rating: 5
Very good service and excellent food
Date: 2 months ago
Review №152
Rating: 5
Half chicken special, extra tortillas & extra green sauce = BOOM! Enough for 2 peeps for DAYS & Dont forget the large DP
Date: 2 months ago
Review №153
Rating: 5
Good service
Date: 2 months ago
Review №154
Rating: 5
Date: 2 months ago
Review №155
Rating: 5
Very good customer service and very delicious food. Very kind Rita.
Date: 3 months ago
Review №156
Rating: 5
Dont know what they do to that chicken but they need to keep doing it. This place is really good.
Date: 3 months ago
Review №157
Rating: 5
Excellent service
Date: 3 months ago
Review №158
Rating: 5
Very rich
Date: 3 months ago
Review №159
Rating: 5
Good service from the cashier Rita.
Date: 3 months ago
Review №160
Rating: 5
Excellent certification
Date: 3 months ago
Review №161
Rating: 5
Excellent service
Date: 3 months ago
Review №162
Rating: 5
Daniel did a good job with us and I give them 100 percent
Date: 3 months ago
Review №163
Rating: 5
The chicken is very delicious
Date: 3 months ago
Review №164
Rating: 5
Date: 3 months ago
Review №165
Rating: 5
Excellent attention from Rita.
Date: 3 months ago
Review №166
Rating: 5
Best chicken in McKinney!
Date: 3 months ago
Review №167
Rating: 4
Good service
Date: 3 months ago
Review №168
Rating: 5
My kids loved the restaurant. They had all you can eat chips.
Date: 3 months ago
Review №169
Rating: 3
Would be 5 stars but they are racist. Every time i go in with my Mexican wife i have no problems yet when i go by myself all the sudden the same friendly people turn short and impatient and leave out sides from the order. I know the sides come with it because like i said with my Mexican wife they never forget. Good food but its not friendly to white or black people.
Date: 3 months ago
Review №170
Rating: 5
Date: 3 months ago
Review №171
Rating: 5
Good cervisio in singing
Date: 3 months ago
Review №172
Rating: 5
Everything is special I love it
Date: 3 months ago
Review №173
Rating: 5
Claudia and the staff were amazing and the food delicious!! Great promotion on Tuesday free half chicken
Date: 3 months ago
Review №174
Rating: 5
Date: 3 months ago
Review №175
Rating: 5
Excellent customer service from the cashier Rita, the deoicious chicken hoe
Date: 3 months ago
Review №176
Rating: 5
Date: 3 months ago
Review №177
Rating: 5
Date: 3 months ago
Review №178
Rating: 5
Date: 3 months ago
Review №179
Rating: 5
Good fast food with flavor. Huge fan of the whole chicken meal. Best green sauce in DFW
Date: 3 months ago
Review №180
Rating: 4
Best charro beans Ive had in my life.
Date: 3 months ago
Review №181
Rating: 5
Date: 3 months ago
Review №182
Rating: 5
Date: 3 months ago
Review №183
Rating: 5
Always a 10/10 for me#14 all the way!
Date: 3 months ago
Review №184
Rating: 5
Date: 3 months ago
Review №185
Rating: 5
Kid-friendliness: Porque tiene buenas variedad dé comidas para niños y toda la familia Food
Date: 3 months ago
Review №186
Rating: 5
Excellent service de jose
Date: 3 months ago
Review №187
Rating: 5
100% recommended, everything very delicious and excellent treatment, of course I would return
Date: 3 months ago
Review №188
Rating: 5
The chicken is very delicious
Date: 3 months ago
Review №189
Rating: 5
Very delicious chicken
Date: 3 months ago
Review №190
Rating: 5
Rich
Date: 3 months ago
Review №191
Rating: 5
Date: 3 months ago
Review №192
Rating: 5
Good attention from Rita and Luis.
Date: 3 months ago
Review №193
Rating: 5
Date: 3 months ago
Review №194
Rating: 5
The manager and crew went above all. They had our party platter ready when we asked and the food was hot and delicious.
Date: 3 months ago
Review №195
Rating: 5
Nancy Acosta was very helpful and friendly, excellent customer service
Date: 3 months ago
Review №196
Rating: 5
Excellent service
Date: 3 months ago
Review №197
Rating: 5
Food
Date: 3 months ago
Review №198
Rating: 5
VERY good service
Date: 3 months ago
Review №199
Rating: 5
Good atmosphere pleasant service I recommend it
Date: 3 months ago
Review №200
Rating: 5
Miss Nancy Acosta very good attention
Date: 3 months ago