Wingstop

Review №1

Rating: 1

Wings were horrible. Bland,cold tough. Fries were spit into to orders,ranch was placed on top of fries and made them cold. Horrible service and food Food

Date: 3 weeks ago

Review №2

Rating: 1

Date: 3 weeks ago

Review №3

Rating: 1

I ve been going to this Wing Stop since they open. And every year it gets a bit worst then before. I had an order that was $83. They made a mistake and forgot my Louisiana rub 10 pcs. Wings. I called they said policies is that I needed to take all the food back so they could inspect it. So I asked will I be able to receive fresh food since They made the mistake and forgot my food Again. The manager which left me talking to the girl at the counter finally came to speak with me once I requested (which I assume should have been her job). I asked for a refund and she said it would take up to 72hrs. I asked for a refund receipt but since I ordered online she said she couldn t. Then I ask for a pen she said I don t have one (keep in mind I am speaking with the manager). Wing-stop couldn t give me fresh food, couldn t give me proof of a refund until days later, and couldn t just give me the wings they missed on my order. All this but yet I was suppose to trust them on my refund. The way you treat people is horrible. Just a tip instead of packing the order before the customer arrives just do it in front of them. It will be your proof.

Date: 4 weeks ago

Review №4

Rating: 3

I ordered a 6 pc with Voodoo fries. For reference Voodoo fries are $2.50 more expensive, and have melted cheese, ranch, and cajun seasoning.

Date: a month ago

Review №5

Rating: 1

Kitthah- 8/25 I do door dash, Kitthah- and 1 other girl, were the two rudest employees I have ever met! They dont care about customer service, whether or not they acknowledge people politely. They checked my phone 3 times and apparently they cant read, they repeatedly the name of the customer each time. Telling me it wasnt ready. I lost out on money because of their not only piss poor service. When I came back (after I had to call door dash) I said excuse me 5 times and they still didnt acknowledge me. They only came up to the register to answer a phone, and I observed the same attitude towards the person on the phone. If I was management, I would be putting a bow hiring sign in my window and get rid of these two nasty girls who cant even be bothered to have a good attitude and treat others with respect and dignity. Calling corporate tomorrow. This sense of entitlement is truly disgusting.

Date: a month ago

Review №6

Rating: 1

Horrible experience. Rude employees. Dirty restaurant. No cash restaurant. Overall just garbage .

Date: a month ago

Review №7

Rating: 1

I wont buy there again

Date: a month ago

Review №8

Rating: 1

If I could give no stars I would went in last night the whole night crew needs to be fired they are very disrespectful I ordered a 40pc family meal every thing was cold and salty . They refuse to make my order over and give a refund . When asked to speak to a manager I was told there was no manager on duty . The store was Smokey and the staff was very disrespectful

Date: a month ago

Review №9

Rating: 1

Piss poor management. Do not order through their online for delivery. Entire order did not arrive and when I notified the staff a member from management rudely stated that the items where placed in the bag and if we have a problem to go to door dash about it, dispite ordering through their online portal. No resolution skills what so ever. (Julissa was on duty at the time of arrival)

Date: 2 months ago

Review №10

Rating: 3

Date: 2 months ago

Review №11

Rating: 1

Date: 3 months ago

Review №12

Rating: 1

Date: 3 months ago

Review №13

Rating: 1

The food was hot but wasn t what I asked for. How hard is it to read a ticket???

Date: 3 months ago

Review №14

Rating: 1

Ordered for delivery they got the order wrong and claimed there was nothing they could do about it! If I wanted to make a trip up there I would not have gotten it for delivery. How are u gonna make a mistake and have me use my resources to make it right!

Date: 4 months ago

Review №15

Rating: 1

Wings were super salty and fries were old and soggy will never go back

Date: 4 months ago

Review №16

Rating: 1

Date: 4 months ago

Review №17

Rating: 3

The food was way overcooked. It took a very long time to receive our food. The staff was not professional.

Date: 4 months ago

Review №18

Rating: 1

Worst wings ever. They didn t season my wings and the fries were cold. DO NOT GO HERE!!! This location needs to be out of business!

Date: 4 months ago

Review №19

Rating: 1

Cashier super rude, she doesn t want to be there. Food is ok , but it take a long time .The place looks super dirty.

Date: 5 months ago

Review №20

Rating: 1

Worst service I ve EVER received! I don t usually post negative comments, but my delivery experience with this WS location was the WORST! Part of my delivery was missing, so I politely called the store and reported the missing items. I was told to call corporate and was hung up on. Nobody made a consorted effort to help. Therefore, I am posting this review to warn others to consider another location when ordering. Wing Stop is my absolute favorite, until this occurred.

Date: 5 months ago

Review №21

Rating: 1

Don t recommend going to this location . Just got out of work expecting to get some Wingstop, but they refused to take my 100 bill. What kind of business doesn t have change?

Date: 5 months ago

Review №22

Rating: 1

Black girl was giving free food to her friends... Then forgot my order was sitting there for 10 Minutes. Missing fries. She probably gave the fries to her friends who stopped in. And her attitude was awful, but I mean what do you expect (first two words). ........

Date: 5 months ago

Review №23

Rating: 1

Worst customer service!! They couldn t take a 100 dollar bill and my total was over 60 dollars!! And then shorted me change!! And still got my order wrong!! I just took my food and left!!

Date: 5 months ago

Review №24

Rating: 1

We placed an order and were told that it couldnt be delivered so I canceled the order and asked for a refund. Its a week later and still no refund. Ive called multiple times and always get hung up on. Yall should be ashamed of the customer service thats being given.

Date: 5 months ago

Review №25

Rating: 1

Walked in and there were 10 customers and there was only one person working in the kitchen. The rest of the staff were in the back talking with no regard to the customers. There were at least 7 bags sitting in the designated carryout area. The food was terrible. The fries were limp and mushy. They forgot a 10pc corn in my 100$ order. That alone was 10$. I called and they were rude and hung up on me and refused to help .I called back and was immediately put on hold. The manager refused to speak to me. Waited 20 mins to even be helped. Terrible experience, terrible food, and terrible establishment. Will never go back again and I hope it gets shut down.

Date: 6 months ago

Review №26

Rating: 1

The online ordering system is down, so it says to call in. Once you call in it specifically asks you if you want to place an order over the phone. Then they say we can t place an order lol.

Date: 6 months ago

Review №27

Rating: 1

The food here is never cooked all the way through. Fries, wings and dipping sauce just never right. Old oil is used to cook the food and you can taste it when you bite into the food. Management is never helpful even when you bring the food back in to them to have the fix it they literally refried the fries I brought back into them.

Date: 6 months ago

Review №28

Rating: 1

The worst management team I have ever seen in a place. No one knew what was going on and different people were giving me different information on what time to order. Will never be going back to this location

Date: 6 months ago

Review №29

Rating: 1

Horrible customer service. Lady who was working the cashier today with glasses was plain out RUDE!!

Date: 7 months ago

Review №30

Rating: 1

This place does not even deserve 1 star. Horrible customer service & unprofessional staff. Waited over 1 hour and the whole time my order was sitting on their rack. Horrible! Will not be returning nor recommending these people.

Date: 7 months ago

Review №31

Rating: 1

Ordered food on the app and took too long close to an hour.

Date: 7 months ago

Review №32

Rating: 5

I love the food atmosphere great, just one issue my boyfriend can not order with his bank card. And trickles because his children live out of town and cant have your wings.

Date: 7 months ago

Review №33

Rating: 1

Date: 7 months ago

Review №34

Rating: 1

I ordered a 10 piece boneless wing combo with well done fries. The portion size was pathetically small and the fries were underdone.

Date: 7 months ago

Review №35

Rating: 1

Store hours say open til midnight. Arrived at 11 pm and they said they were not taking any orders. They turned several people away at the 7th street location!

Date: 7 months ago

Review №36

Rating: 1

When you order your food, make sure you ask for triple or quadruple the sauce if not, you ll get a spit of sauce on each one of your wings. If I asked for light sauce it would make sense.

Date: 7 months ago

Review №37

Rating: 1

Ridiculous to have a call center take over call in orders!!!!!!!!!!!!!! They mess up orders can t even get your name right! I use to like eating wingstop now service sucks.

Date: 8 months ago

Review №38

Rating: 5

Date: 8 months ago

Review №39

Rating: 1

Waited over an hour for my order which I ordered ahead online and still was not ready and they forgot my ranch saying I didn t order any when I clearly did. Very disappointed and annoyed!

Date: 8 months ago

Review №40

Rating: 1

Called to place an order of 500+ wings and the customer service given over the phone wasn t satisfactory to a NY rat. They re rude and when busy hang up on paying customers. Don t do business here, they probably spit in the food!

Date: 8 months ago

Review №41

Rating: 2

Date: 9 months ago

Review №42

Rating: 5

One thing is service at this location is always on point!

Date: 9 months ago

Review №43

Rating: 2

The food was over cooked and dry and to expensive, it was a waste of money, I paid over $30 for a waste of food, my brother told me to take it back but I was not going to drive so far to complain...this is why I am giving a thumbs down..unless they will reach out to me and apologize..

Date: 9 months ago

Review №44

Rating: 5

Date: 9 months ago

Review №45

Rating: 5

Date: 9 months ago

Review №46

Rating: 3

Food was delicious but our order was wrong. We were on our lunch break so time is crucial. Theres no dine in eating so we had to return to correct our order.

Date: 9 months ago

Review №47

Rating: 5

Date: 9 months ago

Review №48

Rating: 1

Paid for a drink online then they stated they were out of drinks but didn t offer a refund offered extra fries or extra ranch knowing dam well the drinks are worth more never again

Date: 9 months ago

Review №49

Rating: 1

Date: 9 months ago

Review №50

Rating: 2

Ordered online, it took double the amount of time than ordering in person. My chicken had no sauce on it despite adding it to the order.

Date: 10 months ago

Review №51

Rating: 5

Date: 10 months ago

Review №52

Rating: 5

Date: 10 months ago

Review №53

Rating: 5

Date: 10 months ago

Review №54

Rating: 1

After ordering an online order through Uber Eats, I waited for over two hour for my order. The Uber driver never made it to my location. I dont have a problem with that in general as I am fully aware that the store itself is not responsible for the mishandling of the order once it is taken from the store. My issue was that when I came in to check my order status that the self-proclaimed General Manager Carlos was rude in the manner that he said its not on them to address my order complaint. I then left the store to confirm with a another person on the phone of what they wanted as well. When I returned into the store I was told by Carlos that he can and will be refusing service to me. I ask why and He replied Because you know what you said, I was confused because I honestly was not sure what he was talking about. The one comment that I had for his employee prior to me stepping outside was that the other location had an inspection the night before. If that is what he is referring to then I guess he miss interpret that, but even so he could have confirmed that with me and cleared the miscommunication up rather than kicking me out of the store and falsely calling the cops. Will not return to any of the locations for this reason. I stopped eating at Wingstop a few years ago due to this type of rudeness and lack of professionalism and now even though Im just one person, I wont be back.

Date: 10 months ago

Review №55

Rating: 1

Forgot my buddies wings and they wouldnt refund him. How are you gonna make a mistake and then nor refund him??? Terrible customer service fries were mid also. Management definitely needs an upgrade.

Date: 11 months ago

Review №56

Rating: 1

Don t bother ordering at this location. Really bad service and and the food is terrible. This was pick up order through the app. I didn t take a picture of the boneless wings because my son quickly gave them to our dog. I got a picture of the fries before he threw them away.

Date: 11 months ago

Review №57

Rating: 3

Service was great but food was cold and they forgot the large fries

Date: 11 months ago

Review №58

Rating: 1

Horrible horrible horrible went in and ordered my food had to wait 15 minutes still got cold food and the cook at this location is very rude

Date: 11 months ago

Review №59

Rating: 5

Fast and great service, friendly staff

Date: a year ago

Review №60

Rating: 1

Everytime I order I have to wait an additional 20-30 minutes at this location.

Date: a year ago

Review №61

Rating: 4

Dont get me wrong I absolutely love wingstops food very very good & so far employees have been awesome I go 2 the 1 on 7th by walmart but I used 2 go 2 the 1 on 4th & Milwaukee very friendly also. It had been 3years since I got food from W/S due to a sad situation so on 8/10/2023 I was so ready to ordered my usual come 2 find out THEY STOPPED selling ROLLS omg why,why? I just went ahead and left if there aint no rolls I cant eat there. Yalls hot rolls are / were the BOM. I was very very sad. But other than that yall keep up the good work.

Date: a year ago

Review №62

Rating: 5

Not sure if I got lucky or the reviews are just dated, but I had a nice experience with this wingstop. Ordered for pickup through the app at 6:30pm on a Saturday (ETA 6:55-7) and arrived around 7:15, food was almost cold meaning it was actually ready on time if not earlier. Everything was properly cooked, sauced, and in the correct quantity.

Date: a year ago

Review №63

Rating: 3

Date: a year ago

Review №64

Rating: 1

poor customers service i was there to order at the countrr and they kept skipping over me to ask all those coming in about their order placement i was standing there for ten minutes never one time did they ok sir what is it that you want to order i would have been standing for an whole hour before they got to me poor poor service.

Date: a year ago

Review №65

Rating: 1

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 1

Restaurant is everything but clean, employees everything but nice. Unprofessional , dirt, disrespectful, and have no communication skills. They literally hired their workers from ave Q. Cooks don t wear gloves, nothing is satanized. Wouldn t recommend this place to my worst enemy. If y all still eat at this location ,then you are about as smart as the workers

Date: a year ago

Review №68

Rating: 1

Talk about customer service, no one handling food was wearing gloves , literally watched a girl (Lorisa) or something familiar scratch her hair with no gloves multiple times, mess with her earbuds with no gloves. Was failed to mention there was any tenders left, don t mention all my order was just tenders. Gave attitude , and then laughed on the phone when she walked away and claimed she was on the phone with the highest boss this location always has something going on or an excuse for everything . The store was filled with over-burnt smoked and the soda machine is barley holding on with very few choices

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 1

I ordered my food online and it said my food would be delivered by 927 I received it at 9:50 and my food was cold and drink was watered down. On top of that it wasn t even the drink I ordered. And when I called to let them know they left me on hold until they closed

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 5

A placed a walk in to go order. Tonisha took my order fast and was very professional. My order was ready within 5 min. Thank you Wingstop!!

Date: a year ago

Review №73

Rating: 1

Food smelled terrible. The place looked disgusting. The staff was nice.

Date: a year ago

Review №74

Rating: 2

I went there but it was closed for cleaning or something I dont know

Date: a year ago

Review №75

Rating: 5

Not gonna lie I ordered my food through door dash and waited 2 hours to hear it was canceled but the Gm went out of his way to make it rite and tbh although I was hungry and I was upset but I couldn t even stay mad he was professional about the situation

Date: a year ago

Review №76

Rating: 5

Parking: Good location Kid-friendliness: Cooked it fast Parking space Plenty of parking Parking options

Date: a year ago

Review №77

Rating: 1

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 1

Food order of $35.25 was not delivered due to a Doordash error. The 7th street Wingstop said I have to wait few days for my $35.25 credit card refund.

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 1

So gross. The place has to be a ton of heath code violations.

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 1

Dont waste your time walking in, theyll let online orders take priority for 30 minutes.

Date: a year ago

Review №85

Rating: 1

Date: a year ago

Review №86

Rating: 1

Date: a year ago

Review №87

Rating: 1

If you re unable to spare enough containers to pack my food correctly, maybe you guys should reevaluate you re finances or something. Poor quality all around, and food not up to the same quality as the other stores in town. Will not be coming back.

Date: a year ago

Review №88

Rating: 1

Absolutely terrible. I have ordered food here three times with coworkers, and it has never been good. Food was dry and little or no sauce on the teeny tiny little wings. Employees are rude as hell.

Date: a year ago

Review №89

Rating: 2

45 min wait. Several people walked back in with orders incorrect as we waited there for our food. Hostess was calling manager constantly for each customers complaint.

Date: a year ago

Review №90

Rating: 1

Nasty place , didn t take our order right , jalynessa was giving me attitude right after I corrected her how to say my name in a nice way , the fries were cold and salty and soggy , the coke machine was close down for 10 min , didn t even eat my food that s how nasty my order was , y all either need to tell that girl to actually be taking the orders right if she wants to be working because it s so disappointing that we spend money on food that wasn t even good , FYI y all need to do better on this place on serving the food and the people that be working on there .

Date: a year ago

Review №91

Rating: 5

Shift lead was very nice and made sure everything was correct in a timely matter Great service Thank you

Date: a year ago

Review №92

Rating: 1

Date: a year ago

Review №93

Rating: 2

Date: a year ago

Review №94

Rating: 4

Date: a year ago

Review №95

Rating: 1

They don t season their wings the last two times I ordered from their I basically got mild instead of the season I ordered

Date: a year ago

Review №96

Rating: 1

Worst wing stop ever! Placed a order online for delivery. Wings were not properly cooked, fries had no seasoning and mushy, 20$ worth of items missing from order. Tried contacting store but automative system puts you on hold and after several attempts, 30 minutes of waiting, I gave up for the day. Tried calling the next day and same thing happens again, placed on hold and never talked to someone. Love wing stop but never going to this location again

Date: a year ago

Review №97

Rating: 1

No dining in. If I could, I wouldnt. Looked dirty and ran down.

Date: a year ago

Review №98

Rating: 1

Rude!! The location at 7th street in Lubbock Tx.

Date: a year ago

Review №99

Rating: 1

Ordered online and after checking out we were given a 20 minute until our order was ready. Picked the food up and now we re home, the fries are not even secured and just all over the bottom of the bag, and cold, one of the wing orders were wrong flavor, and everything was freakin cold. I called to figure out what they can do to fix this like a refund or just remake and they told me that since I took a bite and put the food in the microwave they can do anything.. that if I hadn t taken a bite and just brought it back they could remake it . Ok wings too how am I suppose to tell if the wing is the wrong flavor without tasting it??? God knows it wasn t hot enough to even smell but yeah I ll keep that in mind if I ever want to waste my money and order from yall again.

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 1

Date: a year ago

Review №102

Rating: 4

The wings here may be or seem a bit generic but they definitely hit the spot when you have a craving for wings! The service last time I went was great and very prompt!

Date: a year ago

Review №103

Rating: 1

Showed up at this joint. Very dirty. Restroom broken & no seating. Was referred to other location by employee. Other location completely nasty. Kitchen obviously hasnt been cleaned in a long while. Drink machine not working. Bought a combo but had to go to dollar store next door to get drink. Employees continue to take orders without telling customers drink machine is broken. Owner is unworthy of these franchises. Company should pull them from him immediately. If health department comes in, they will probably be closed. Neither location recommended.

Date: a year ago

Review №104

Rating: 4

As a pregnant lady and who s being extra cautious about too much acidity/spiciness i must say i am both surprised and delighted that mild actually is mild. Its like buffalo but toned a bit. I love it. This and Hawaiian are great. The staff is always super nice too. I got Hickory BBQ once and it was a bit spicier than i expected totally caught me off gaurd but i dig the mild. Ill be back for the hotter ones when my bun is done in the oven.

Date: a year ago

Review №105

Rating: 1

The very raw a** chicken sandwich I got from this location tonight

Date: a year ago

Review №106

Rating: 1

Terrible Quality. No sauce on wings

Date: a year ago

Review №107

Rating: 1

Doordashed my food was so not done fries were cold i asked for well done and the wings are wasnt evn done i moved here and ill never eat here again and when you call they dont answer

Date: a year ago

Review №108

Rating: 1

If I could give less than a star I totally would. We didn t get boneless wings like we ordered and the wings we did get were COVERED IN FEATHERS like what in the world??? And not just one or two feathers, like did you just kill the chicken in the back and deep fry the whole thing amount of feathers.

Date: a year ago

Review №109

Rating: 2

Ordered 10 bone-in wings with fries and it was kinda disappointing. My wings were barely tossed in the sauce, so they tasted really plain like they didnt even salt it. My fries looked as if it was made from green potatoes which is not safe to eat. I paid for a whole meal, only to safely eat half of it.

Date: a year ago

Review №110

Rating: 5

I asked for crispy fries... They delivered. Never a problem with Wingstop!

Date: a year ago

Review №111

Rating: 5

Very great food

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 1

fries are not cooked all the way and its cold dont come here this place is

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 5

Date: 2 years ago

Review №116

Rating: 1

Federal lawsuits will be bought against this location. Breaking laws and enforcing policies beyond their control. Caught on body cam breaking 10 Laws

Date: 2 years ago

Review №117

Rating: 1

Every time I m here they either forget about me and forget to make my order, or mess up my order. I m always less than impressed. I ve been to other locations before and have had good experiences elsewhere though, just not this one

Date: 2 years ago

Review №118

Rating: 5

Great food ,enjoyed every bite. Fast and helpful people. Ill be back.

Date: 2 years ago

Review №119

Rating: 1

No walkins they are not taking orders right now is what the guy said and he didnt know when they were gonna start. He said you can go to another store went back again still trash

Date: 2 years ago

Review №120

Rating: 5

Great goodies ,friendly staff. Goodies nice and hot, fresh. Be back next time we are over here. Parking: Lots of parking ,handicap to. Wheelchair accessibility: Didnt go in ,but what little I seen as we drove thru ,think so.

Date: 2 years ago

Review №121

Rating: 1

Date: 2 years ago

Review №122

Rating: 1

How can I order if no one answers the phone and the online ordering says it s down to call the restaurant to order n nooooo one answers Ive called both of the ones near me which is 7th st and 4th st they need better communication for ordering

Date: 2 years ago

Review №123

Rating: 1

Everytime we order from here (not that often anymore because of so many problems) something ALWAYS comes out wrong! Sometimes theres hardly any sauce, other times theres no seasoning on the fried even when we request extra seasoning. This time I ordered half boneless hickory BBQ and classic lemon pepper wings and it came out switched. So I ended up with boneless lemon pepper & classic hickory BBQ. Not much to do when you get home & see the order is completely wrong, waste of money.

Date: 2 years ago

Review №124

Rating: 4

They always make great wings the ONLY downside is the wait time.Great choice

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 2

Staff was great. Food was borderline edible. I do not know what the policy is on how long they are allowed to serve old food, but clearly it needs to be reevaluated. Fries were oversalted and soggy, wings were dry and fried to the point of the chicken literally being crunchy. Disappointing : (

Date: 2 years ago

Review №127

Rating: 1

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 1

June 2nd, 2022. I had the pleasure of walking into this location at 8:30PM to be informed they are not accepting walk in orders. You do not want my business, that s fine. I went to Canes instead, it was cheaper and faster than wingstop would have been.

Date: 2 years ago

Review №130

Rating: 4

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 1

Ordered here months ago and had the same experience. Ordered online and somehow was canceled. Lost out on $80.00 worth of food. Staff was unprofessional. Called again and nobody ever answers the phone at ANY OF THE LUBBOCK LOCATIONS!

Date: 2 years ago

Review №133

Rating: 5

Food was delicious. Everything was great.

Date: 2 years ago

Review №134

Rating: 1

THEY DO NOT WEAR GLOVES I WAS GOING TO ORDER SOME FOOD AND I SEEN THE COOK TOUCHING THERE HAIR AND DIDNT HAVE GLOVES ON I ASKED DO THEY WEAR GLOVES AND SHE DIDNT HAVE NO RESPONSE

Date: 2 years ago

Review №135

Rating: 3

Said only online orders, ok but put a sign on your door at least, I mean there are 3 employees

Date: 2 years ago

Review №136

Rating: 1

Date: 2 years ago

Review №137

Rating: 1

Straight garbage! I was early which means my food was still cooking. When I got it my ride home took 8 minutes...the wings had zero seasoning the fries were soggy and cold. Since you cant eat at the restaurant. I waited on my food in a single dirty chair along with spilled soda and trash all over the floor. Was my last time to visit wont be back.

Date: 2 years ago

Review №138

Rating: 5

Professional staff, wait is always less than 20 mins! Kudos to the workers for staying on top of it when they are slammed! Wingstop is my go to for take out wings for life!!

Date: 2 years ago

Review №139

Rating: 1

The want you pay over the phone on a call in order. Based on my phone number they can tell I ve never stiffed them. I normally call in via hands free and have their number saved on my phone. I won t use them again

Date: 2 years ago

Review №140

Rating: 3

Date: 2 years ago

Review №141

Rating: 1

Had 3 people working tonight and refused to take my order because I was a walk in. They werent even polite when saying they werent taking walk ins. Will never go back to this location.

Date: 2 years ago

Review №142

Rating: 1

The food isn t great, nothing in the place is clean.

Date: 2 years ago

Review №143

Rating: 3

This location always forgets my blue cheese. Half the time we order fries theyre recooked and gross and greasy. Edit to add: they just dont have blue cheese, now after arriving home, heading back, we now have to hope another location has blue cheese, all while our food is getting cold.

Date: 2 years ago

Review №144

Rating: 3

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 4

Love the garlic parm wings, and the best fries period.

Date: 2 years ago

Review №147

Rating: 1

We ordered wings online. About five minutes after the wings were supposed to be ordered and we could see the car on the tracker, our order was cancelled. We called Wingstop, and they said they could do nothing for us and referred us to DoorDash, which they use for deliveries. I had to go online and chat with DoorDash, then they called me, then put me on hold for a long time. Eventually I spoke with an agent who said they couldnt get our order delivered, and couldnt get a refund processed through the store. Only thing they could do was submit a refund request. Just wanted to order wings. Ended up spending my evening talking to customer service. Wingstop was extremely unhelpful. Definitely not worth the time or hassle. Ended up ordering from Its Just Wings, and the wings were really good.

Date: 2 years ago

Review №148

Rating: 1

Date: 2 years ago

Review №149

Rating: 2

Ordered via the app and glad I did, they were not taking walk-in customers due to them being too busy with online and app orders. I received my order roughly 15 mins later than the app stated it was ready. All that wasnt the problem. Employees were great and knowledgeable so that wasnt the problem. No, the problem at this location is the food itself. The wings were super dry and you had to use some sauce or you couldnt get it down. The fries were limp and gross (for a lack of a better word). The carrots were snappy at least. Building looked cleaned but the ceiling and items on the wall were freaky dusty. Overall, we will avoid this train wreck of a location.

Date: 2 years ago

Review №150

Rating: 1

How do we get this location shut down? It s a disgrace.

Date: 2 years ago

Review №151

Rating: 1

Ordered wing stop tonight terrible.... Chicken had no flavor seasoning i ordered tasted just like regular wings instead of lemon pepper and garlic Parm...Dont know what has happend since pandemic use to be my favorit spot even the ranch was horrible

Date: 2 years ago

Review №152

Rating: 5

Best wings in town

Date: 2 years ago

Review №153

Rating: 1

This location deserves NO STARS ,they can t tell the difference between boneless wings and thigh bites. Straight Trash

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 1

Date: 3 years ago

Review №156

Rating: 1

Who put that lady in the kitchen done got me some hard,overcooked, greasy wings and some cold fries that are saturated in oil.. take her outtt of that kitchen please

Date: 3 years ago

Review №157

Rating: 1

Date: 3 years ago

Review №158

Rating: 1

The nastiest wing stop in history . From the watery bleu cheese to the fries as big the plate! The wings were gooey and disgusting ! My husband order bone-in wings and received boneless because of a shortage!! The shift lead JULIA BECKER told us she couldn t give a refund without bringing the nasty food back mind you it s storming raining and lightening outside we had to rush back inside! Just an horrible experience!!! Than inside the building there was water on the counter and the fall just there

Date: 3 years ago

Review №159

Rating: 2

Just ordered a 30 piece online with basic flavors. In the special request I ask for them to be extra crispy. All of the wings skin were soft!

Date: 3 years ago

Review №160

Rating: 5

Date: 3 years ago

Review №161

Rating: 1

They wouldn t let me order in the restaurant, she said it s only order online. Then I went to order online and it said it was unavailable. Not very helpful staff inside.

Date: 3 years ago

Review №162

Rating: 1

I order twice from door dash and both times didnt get the ranch I PAID for then they told me I can go get it, if I was going to do that I would not have used door dash. Smh they need a whole new crew from management to crew members.

Date: 3 years ago

Review №163

Rating: 5

Date: 3 years ago

Review №164

Rating: 5

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 1

Staff answering front of restaurant is rude and inpatient. Worst is if they are busy they cannot handle it and are backed up. They need replacement staff asap.

Date: 3 years ago

Review №167

Rating: 4

Date: 3 years ago

Review №168

Rating: 2

I made a mistake in ordering boneless wings when I wanted bone in wings. I called and asked if I could get a exchange and the guy on the phone sadi no because We arlready made the food and you got what you ordered. I then asked if I could get a refund and he said no again for the same reason. Complete BS. Ive worked in food for years and we always give refunds or exchanges if a guest makes a mistake and other wingstops have done this for me. I dont know if that young man was the manager, but if he is, this wingstop needs a new one. Ive never heard of a policy like this. Get it together!

Date: 3 years ago

Review №169

Rating: 1

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 3

Ok wings were overcooked and fry

Date: 3 years ago

Review №172

Rating: 4

Great food

Date: 3 years ago

Review №173

Rating: 3

What s the point of going for wings if there s no flavor on them? Y all need to be a little more friendly with flavor, I can go to Chick-fil-a and get plain chicken that tastes better.

Date: 3 years ago

Review №174

Rating: 1

Received the wrong wing flavor and they were disgusting. Fries were all cold and no ice in any of our drinks. Called to speak with the manager and he placed me on hold for 15min. Then had a worker say I couldn t speak with him. Horrible service, food was gross. Wouldn t recommend this location.

Date: 3 years ago

Review №175

Rating: 1

Been waiting for an hour and a half when my order was supposed to be done in 20 minutes. Needs to be ran with better management having so many people waiting outside.

Date: 3 years ago

Review №176

Rating: 5

Date: 3 years ago

Review №177

Rating: 1

Waited on hold for 30+ minutes

Date: 3 years ago

Review №178

Rating: 5

We placed an order a little over an hour ago and when my husband went to pick up the order he was told the system was down and it wasnt ready. Instead of just telling us this and that being that the crew decided to get our confirmation info and make our order as quickly as possible and got it perfectly. Tough shifts happen but they absolutely rocked tonight! Definitely returning

Date: 3 years ago

Review №179

Rating: 5

Always great food. The new lemon garlic flavor is wondeful.

Date: 3 years ago

Review №180

Rating: 5

I was one of the people who waited several hours today due to it being Superbowl Sunday. I have no doubt that the employees were working their hardest and they did a great job of putting up with all the karens who were making a fuss over having to wait. People in the food industry are wildly unappriciated and i have a ton of respect for all the employees who worked so hard to serve everyone today.

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 1

HORRIBLE CUSTOMER SERVICE. I sat there for 10 minutes while the guy went to everybody car, but mine. He walked past my car so many times. I just ended up leaving.

Date: 3 years ago

Review №183

Rating: 5

Date: 3 years ago

Review №184

Rating: 5

Wings I just hate having to do everything online

Date: 3 years ago

Review №185

Rating: 5

Date: 3 years ago

Review №186

Rating: 5

Our favorite lemon pepper wings

Date: 3 years ago

Review №187

Rating: 5

Date: 3 years ago

Review №188

Rating: 4

Date: 3 years ago

Review №189

Rating: 2

I placed an order for delivery. I had to wait 2 hours which I understood, but this was the worst!!! My fries had the wrong spice and the wings had no flavor and were a bit undercooked. It was like eating plain chicken!!! I will NEVER visit this location EVER again!!!!!

Date: 3 years ago

Review №190

Rating: 1

Date: 3 years ago

Review №191

Rating: 5

Love the friendly customer service. My favorite item are the fries with the cheese dip. Yumm!!

Date: 3 years ago

Review №192

Rating: 2

Date: 3 years ago

Review №193

Rating: 2

Messed up on order and didnt have time to try to fix order

Date: 3 years ago

Review №194

Rating: 5

Date: 3 years ago

Review №195

Rating: 1

Really bad customer service. I work for DoorDash and I asked if all the items and drink were made right for my customer because we can t open and check bags they sealed. Employee tolde everything is in the bag with a bad attitude. Another thing I was in front of the store and never got helped, there was two people on the counter and a sign on the door that says do not enter, so I called twice and they didn t pick up the phone.

Date: 3 years ago

Review №196

Rating: 1

Date: 4 years ago

Review №197

Rating: 1

No one was working. Everyone standing around. Been waiting 30 minutes and they keep saying 5 more minutes. But no one is doing anything

Date: 4 years ago

Review №198

Rating: 1

Nasty hard cooked wings with sauce at the bottom instead of on the wings. I hope this place changes.

Date: 4 years ago

Review №199

Rating: 5

Delicious wings.... Lemon pepper are the best ones....

Date: 4 years ago

Review №200

Rating: 5

I would like to thank GM Christian for going above and beyond for use. Our oder was delayed and we did not receive it almost an hour late due to other issue via transportation. He made fresh food for my Dad on Fathers Day and delivered it him self. So THANK YOU! for you excellent customer service in this time.

Date: 4 years ago