About the Company
rating: 3.7
Since 1941, Dickey’s Barbecue Pit has been perfecting the art of barbecue, starting from our very first pit. Have an event and need to feed a Texas-size crowd? Well, you’re in luck! Dickey’s Barbecue Pit has been catering Legit.Texas.Barbecue. for over 60 years! Give our Barbecue Catering Experts a call today. Come find out why folks can’t get enough of Dickey’s. Order today and taste the tradition!
Categories
- Barbecue restaurant
- Box lunch supplier
- Catering food and drink supplier
- Caterer
- Chicken wings restaurant
- Delivery service
- Family restaurant
- Meal delivery
- Restaurant
Contact Information
Phone: +1 972-457-0221
Website: https://www.dickeys.com/locations/Texas/Irving/belt-line-rd?utm_source=google&utm_campaign=gmb&utm_medium=organic&utm_content=button-website
Address: 2912 N Belt Line Rd, Irving, TX 75062, United States
- Monday: 11 AM–9 PM
- Tuesday: 11 AM–9 PM
- Wednesday: 11 AM–9 PM
- Thursday: 11 AM–9 PM
- Friday: 11 AM–9 PM
- Saturday: 11 AM–9 PM
- Sunday: 11 AM–9 PM
Reviews
Review №1
Rating: 5
The food here is so delicious and the workers are fast and efficient. Had a great meal with the kids, they eat free on Sundays! Brisket sandwich was delicious
Date: a month ago
Review №2
Rating: 5
Absolutely phenomenal. Great brisket and spectacular fries.
Date: a month ago
Review №3
Rating: 5
These guys have the best Dickey s meats ever! The staff was very professional and the atmosphere was on point. We bought about 12lbs of assorted meats and they all had great flavor and juicy. These guys take pride in what they do and it shows. I will be back often. Bill & Nate Adventures Big Blue Semi
Date: 2 months ago
Review №4
Rating: 4
Date: 2 months ago
Review №5
Rating: 5
Best backed potato in all of dallas
Date: 3 months ago
Review №6
Rating: 5
Great service and delicious food!!! Best baked potato in Dallas!! Would recommend 10/10
Date: 3 months ago
Review №7
Rating: 4
Date: 4 months ago
Review №8
Rating: 2
We ordered via Uber Eats to the aloft hotel. I m not going to comment on the delivery. The food was a 4 out of 5 BUT they included no cutlery. We orders the loaded large baked potatoes and a side of beans. Every delivery should include cutlery! Also the establishment does not have a section on their Uber eats platform for special instructions to the restaurant (there is only one for the delivery driver) and the ads for the deserts have no expanded information on the items nor do the ads for the Yellow cups have specifications on the ounces of each size to make an accurate selection. There is a large space for improvement in relation to customer experience when placing an order.
Date: 4 months ago
Review №9
Rating: 5
Date: 4 months ago
Review №10
Rating: 5
Amazing service and BBQ!
Date: 4 months ago
Review №11
Rating: 4
Somewhat expensive. Parking: Does have parking for take-out. Food : 4/5 |
Date: 4 months ago
Review №12
Rating: 4
I got a qtr. lb sliced beef. Its a little pricey, but what restaurant in this country isnt anymore.
Date: 4 months ago
Review №13
Rating: 3
Date: 4 months ago
Review №14
Rating: 3
Date: 4 months ago
Review №15
Rating: 1
So the brisket sandwich need more meat on and I ordered 4 meals but it seems like kids size sides for them not unless you ordered french fries and then you got quite a bit of french fries for the price I paid you think I ordered more food then what I got
Date: 5 months ago
Review №16
Rating: 1
Food was horrible,horrible Mac and cheese and fries are okay and lemonade was okay dont waste your money here.
Date: 5 months ago
Review №17
Rating: 5
Always great food and staff!
Date: 5 months ago
Review №18
Rating: 5
OH MY GOD!!! THE FOOD SLAYS SO HARD ITS LIKE THE BEST BRISKET I HAVE EVER HAD IN MY LIFE. #FTW #lovebbq!
Date: 6 months ago
Review №19
Rating: 5
I ve been coming to this place for over a year now but I have never got the opportunity to actually place a review but today changes it all. I come in for my usual order and the staff were so caring when it came to be being a couple dollars short on my bill. I was embarrassed but they made me feel at home and took care of me. I am always so happy to eat at my favorite restaurant with the fast service & and delicious and I do absolutely recommend everyone to come and visit for the atmosphere, environment, and the TASTY food!!
Date: 6 months ago
Review №20
Rating: 5
Excellent food. We dined in and the staff was really friendly along with their fast service. Place gives off a really great vibe and would recommend it to anyone to go try it. Parking: Lot of space for parking on the lot. Kid-friendliness: I brought my kids in for dine in and they loved the kids menu.
Date: 6 months ago
Review №21
Rating: 5
This place was amazing. I would 100 percent go back there since this is under new management and I loved the brisket sandwich combo.
Date: 6 months ago
Review №22
Rating: 2
Just average. Not great and not terrible. Just meh. $23 for a 2 meat plate and a drink.
Date: 7 months ago
Review №23
Rating: 5
The food was delicious. The staff, super sweet.
Date: 7 months ago
Review №24
Rating: 5
Siam and Munny are so sweet! I brought my team for lunch and they were very attentive. Their customer service was excellent! I ll be back!
Date: 8 months ago
Review №25
Rating: 5
Date: 8 months ago
Review №26
Rating: 4
Nice ribs
Date: 8 months ago
Review №27
Rating: 5
We haven t come here in 2 years due to a previously negative experience with the service. But we finally came back to find that the store is under new ownership and it made ALL the difference. The service is absolutely amazing and we d come back just for the atmosphere of the space. The food was very good, brisket had great flavor and they did not skimp on the meat at all. Will definitely come back again soon!
Date: 8 months ago
Review №28
Rating: 5
New owners. Great Service, Great Food, Friendly Staff.
Date: 8 months ago
Review №29
Rating: 5
Date: 9 months ago
Review №30
Rating: 5
LOOK THE FOOD WAS GOOD THE SERVICE WAS GRATE AND I WENT BACK FOR A 2ND PLATE ALL THESE PICKY WHITE FOKS COMPLAINING TO MUCH LIKE THEY SUM JR CHIEF RAMSEYS JUST EAT THE DAMM FOOD AND THE PLACE IS UNDER KNEW MANAGEMENT WHO SURE KNOW HOW TO MAKE A GOOD BRISKET SANDWICH + THAT MAC N CHEESE BOY LEMME TELL YOU SOMETHING I AINT EVER HAD A MAC N CHEESE THAT GOOD
Date: 9 months ago
Review №31
Rating: 5
It was so good I had to order another sandwich
Date: 9 months ago
Review №32
Rating: 5
Date: 9 months ago
Review №33
Rating: 5
Just wanted to say Thank You to the Dickeys ladies and crew that work at this location. You saved my holiday :) We ordered for Thanksgiving for 4-6 people: 3 lbs of super tender lightly-smokey pulled pork which turned out to be a full tray! They even chopped in some burnt ends. Yum. 2 lbs of smoked chicken breast that got all kinds of love from the family. We have competition BBQers in our family and it impressed. I think it needs more smoke flavor though. It was juicy and tender to boot. 1 lb of jalapeno/cheddar sausage, which was deeelicious. Goes great with pulled pork. 2 pints of sweet and original sauce 1/2 pint of spicy sauce It was all amazing and more food than I imagined. I had to give up my grill to move into my apartment, but Dickeys has kept us through. We made our own sides here at home and some family brought some casserole and pie. Tastiest Thanksgiving weve had in years. Texas Style. Best tender BBQ in Irving close to us. Went to Spring Creek a month ago and it sucked (shamefully lol). Dickeys you are the better BBQ here on 183 & Beltline. Thanks for an amazing order of meats, it saved my Thanksgiving. Ummm, and please bring back the soft serve Ice Cream Machine lol
Date: 9 months ago
Review №34
Rating: 5
Date: 10 months ago
Review №35
Rating: 1
Went about an hour before closing and got the driest brisket Ive had in my life. Also spent the entire next day sick. Not in line with what Ive had from other Dickeys locations
Date: 10 months ago
Review №36
Rating: 2
I did the curbside pick up at 4:48. I got there at 5:10 was like okay I m early I ll play some games on my phone because I made my order for 5:15. They didn t start making my order until 5:15. I looked at the tracker to see the process ever 5mins. They finished around 5:24 so I was like okay they should be coming to deliver my food. I saw the manager come out and was like okay cool. Nope homie was leaving for the day and he had his dinner to-go. 5:33 I went inside to get my food and when I entered the employees pop out like cockroach s. They were sitting down on their phone instead of looking out to see if anyone was in the curbside parking. It s not like they were teenagers either which I can get they are glued to their phones. But these were adults just playing tik tok.
Date: 11 months ago
Review №37
Rating: 2
New owners? Doesnt taste very good
Date: 11 months ago
Review №38
Rating: 5
Date: a year ago
Review №39
Rating: 1
Their food was disgusting. Their drink machine was not working properly and they were using bottled 2-liters for drinks. I have seen better from this company before but the quality of their food has definitely gone downhill. The lady manager gave me ribs that were super small and not really near at least medium size. I was shocked that she even fed me that nonsense. She tried to justify these small ribs by saying she gave me a little more. Considering I contacted them the more was NOT OBVIOUSLY NOTICEABLE at all. That was why I notified them of this nonsense in the first place. I do know that there are area restaurants with better food. This needs to be rectified. If your ribs are this bone dry - Do not sell them to people. If your staff is NOT able to make reasonable decisions they need to be doing another job. I hate to say this but their food at this point is truly mediocre at best.
Date: a year ago
Review №40
Rating: 5
Love the ambiance and the friendliness of the staff. The food was very very good and I will be back
Date: a year ago
Review №41
Rating: 1
I ordered through their third party on doordash called Wing Boss. I ordered a 10pc boneless Cajun flavor wings. The best thing was the fries. These boneless wings were sooooo greasy I had to peel the breading off and they were still greasy. I tasted more grease than actual seasoning! If I could give them 0 stars I would. I won t be back!
Date: a year ago
Review №42
Rating: 3
We ordered our food online. When we went in to pickup it up they claim they didnt receive the order. We called every location and the same thing. I canceled the transaction. We ended up buying the food from another location we stopped at. Food was pretty good.
Date: a year ago
Review №43
Rating: 1
The girl was serving my food and then went to check the bathroom, she never changed her glove, very bad experience, food was not the correct portion
Date: a year ago
Review №44
Rating: 5
The food is fresh and the customer service is even better. I have been coming here now for the last couple weeks and each time I am greeted by the owner, Siam and his staff all with big smiles. Be sure to try any of the chicken items or my personal favorite - the brisket sandwich! This place is a hidden gem!
Date: a year ago
Review №45
Rating: 1
The cashier serves very poorly, terrible service because she doesnt know how to speak English well, but if she understood me, she yelled at me and acted very racist. If I knew her name, I would publish it, but I dont know.
Date: a year ago
Review №46
Rating: 5
So Im not sure why this location doesnt have a higher star rating. So its been an extremely long time since Ive had anyones BBQ including Dickeys, like way back before 2004 mainly because my husband and I before he passed had our own little smoked meat business so we always ate what we cooked. Now the funny thing is that I really dont like smoked meats but every now and then I want it and I dont cook it anymore so I just dont get it. Now my friend who is in the hospital is totally addicted to Dickeys (orders it so much I think she has it on speed dial and if she was to cut herself shed probably bleed Dickeys BBQ sauce) and has 20+ that Ive seen of the big yellow cups adding one today... LoL. So I asked her what she wanted for me to bring her so besides the carrot cake I had to stop and get she asked for Dickeys. So her choice of the menu is the 3 meat plate with baked beans and potato salad plus a side of coleslaw, mashed potatoes and Mac and cheese and of course her Big Yellow Cup of sweet tea and sweet barbecue sauce. I didnt have time to take pictures because she was tearing up the bag trying to get to the food but I did get a little bit of each item and now here is my review of the whole experience. Everyone at this location is extremely nice, friendly and very helpful and they all had smiles on their faces and my order was correct. When I got to the hospital everything was still hot. The meats was spot on not only with the amount of smoke I like (I hate over smoked meats) and extremely flavorful, juicy and delicious and the sides I probably could make a meal just on them. The Mac and cheese was very creamy, the baked beans had a very great BBQ flavor and I really enjoyed the coleslaw but the star side for me is the mashed potatoes. I probably would buy a whole pan of them. The only drawback for me out of the whole thing is that for the amount of meat you get there is not enough of the great BBQ sauce it was gone too fast. Im glad she asked me to stop by while I was here. Parking: Not enough handicap parking. They do have several curbside parking. Wheelchair accessibility: It is wheelchair accessible but I will say that the doors are extremely heavy for a disabled in or out of a chair.
Date: a year ago
Review №47
Rating: 4
Date: a year ago
Review №48
Rating: 5
Date: a year ago
Review №49
Rating: 5
Ribs, fries, mashed potatoes and cabbage were awesome! Strongly recommended! And service, very nice people
Date: a year ago
Review №50
Rating: 4
Date: a year ago
Review №51
Rating: 5
Food is really good!
Date: a year ago
Review №52
Rating: 4
Food fresh, staff friendly.
Date: a year ago
Review №53
Rating: 2
The atmosphere and service is nice! Price is fair. But the food is really just OK. If you just really want some barbecue and anything will do, Dickies is the place. Brisket was dry and lacked flavor, pulled pork had no sauce on it?? Even the bread was just alright. Also the amount of barbeque sauce you get when you place a to go order is laughable.
Date: a year ago
Review №54
Rating: 5
Date: a year ago
Review №55
Rating: 3
Im sure its a franchise and that would explain my review. But compared to other the food portions were the smallest. Even when eating in the store your food was still given to you inside of a styrofoam container. Food
Date: a year ago
Review №56
Rating: 5
Really good location after new management took over. Brisket is really good and tea was fresh. Would definitely recommend!
Date: a year ago
Review №57
Rating: 5
Date: a year ago
Review №58
Rating: 1
Absolutely disgusting. Ordered bakers & I received mashed potatoes with more butter than potatoes. Should be ashamed. Called and was told the manager left early. Said mgr is Eddie. Stay away from this location. Definitely gone down hill.
Date: a year ago
Review №59
Rating: 4
Date: a year ago
Review №60
Rating: 5
Very good brisket. Tender great taste.
Date: a year ago
Review №61
Rating: 3
Date: a year ago
Review №62
Rating: 5
OMG! Like THE BEST BBQ! AMAZING food and friendly people!! From Colorado and will definitely stop in next time were here!!
Date: a year ago
Review №63
Rating: 5
This is the best Dickeys BBQ I ever been to the service is great and the employees are so kind and of course the food is great I highly recommend this place.
Date: a year ago
Review №64
Rating: 5
Great people, and amazing food, first time there and it was very quick and pleasant.
Date: a year ago
Review №65
Rating: 5
Wonder brisket and great service.
Date: a year ago
Review №66
Rating: 5
The food is good but pork is generally trash, beef is the best and I d say it d benefit the company greatly to just delete pork from their menu altogether. Great food, friendly staff, country music thank you
Date: a year ago
Review №67
Rating: 5
The best dickeys Ive ever been to. The food was great and the staff was very friendly , and professional. I will definitely be going back !
Date: a year ago
Review №68
Rating: 5
Love this place. Very good food , amazing service. A must for good barbecue .
Date: a year ago
Review №69
Rating: 5
This place has really come around since the new management took over, friendlier service, clean establishment, better tasting food. You won t regret it, check them out.
Date: a year ago
Review №70
Rating: 5
Per usual the food is amazing at this place. Even better is the customer service. I always get the pulled pork combo with mac and cheese and add a side of the sweet beans. My son loves this place too. And you can never go wrong with free soft serve! Thanks Dickeys for having great barbecue!
Date: a year ago
Review №71
Rating: 5
Barbecue is so delicious. Very affordable and friendly workers.
Date: a year ago
Review №72
Rating: 5
Date: a year ago
Review №73
Rating: 5
Great place. Brisket was fantastic. Service was fast,friendly.
Date: a year ago
Review №74
Rating: 2
Ordered online , curbside pick up, never received a text confirmation of it being ready and the online progress was indicating it was still on the queue, I decided to go to Dickies after a while, I had to show them my phone in order for the staff to understand whats going on, spent $117.00 up for a cold meal. I had to pay a mandatory 20% gratuity for their service , which I could not opt out online. disappointing overall.
Date: a year ago
Review №75
Rating: 1
For was cold and over cooked macaroni for 35.00 is go to Walmart so it yourself
Date: a year ago
Review №76
Rating: 5
Man alive, the brisket here was so tender it practically melts in your mouth. With a meal as filling as this a man could be satisfied and full enough to forget his struggles. Definitely a country boy haven of peaceful memories. Parking: Parking front and back of building Kid-friendliness: Kids eat free on Sunday
Date: a year ago
Review №77
Rating: 5
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 5
Date: a year ago
Review №80
Rating: 5
Amazing customer service hands down! I m always hesitant to go to any Dickey s BBQ pit because most of them I have been to have horrible customer service. This location exceeded my expectations! They know how to treat their customers, and because of this I will be bringing in my whole family for dinner here soon. Brisket was juicy and tender, ribs were falling of the bone from the tenderness and juiciness. Will be coming back for more!!
Date: a year ago
Review №81
Rating: 1
Worst experience ever! The food was disgusting. It was dry and cold. The staff were extremely rude. Will never go there again. I would give no stars but unfortunately I am unable to do that! Terrible Place! Also Saim was the rudest of them all!!!
Date: a year ago
Review №82
Rating: 1
Worst experience ever!!! I never write reviews but after what went through I felt like I needed too. This place is dirty as well. People are rude especially Store Manager Siam! If you are looking for a place to eat and come across this place, Dont! just keep on driving! Needles to say I will never go there again and if I can stop other people I will. I will also be posting this on every social media platform that they have. I was never given my food when ordered on line and when I when to get it it was said that I already had picked it up! I lost 80 bucks and all they can say is they can give me my food, at this point I dont want my food I want my money! This place is trash! I wish there was an option for zero options!
Date: a year ago
Review №83
Rating: 5
very good food!
Date: a year ago
Review №84
Rating: 5
Just got dickeys for dinner and it was sooo good, found out this place has new owners too they were so nice the second I walked in to the moment I left I ll definitely be going back
Date: a year ago
Review №85
Rating: 5
Under new management, these people know how to smoke brisket!!!! Vegetarian options: Loaded bakers available and delicious sides Parking: Lots of parking in this establishment Kid-friendliness: Kids eat free on Sundays!
Date: a year ago
Review №86
Rating: 4
Good meal! Liked the atmosphere! Ill be back!
Date: a year ago
Review №87
Rating: 1
Food was cold. Not entirely sure they keep their meat in the warmers.
Date: a year ago
Review №88
Rating: 1
I ordered a 3 meat plate. The ribs and sausage were terrible. You could tell it was re heated and days old. The brisket was good but had a lot of fat on it, not much meat.The sides were okay. The portions was very small and I will never purchase there again. What a $20 waste of money. The Mesquite location gives way more food, fresh, and worth your money. Im very upset and will never order there again.
Date: a year ago
Review №89
Rating: 5
I like the changes. Food was good & staff was friendly
Date: a year ago
Review №90
Rating: 5
The food was delicious especially the pecan pie which is hand made
Date: a year ago
Review №91
Rating: 2
This is the second time that the casher has tried to upsale me. I dont care if a second vegtable costs me less. Id like to get what I ordered not what you want me to buy. BTW, the onion rings were burnt.
Date: a year ago
Review №92
Rating: 3
I entered the store and the staff stared at me like something was wrong. The guy came from the back of the house just looking, (weird ) the food is below standard. Also the prices are not posted.
Date: a year ago
Review №93
Rating: 5
The food was so yummy and they have good customer service. Id go back.
Date: a year ago
Review №94
Rating: 5
I happened on this place by accident. Im from out of town and after dropping someone off and looking for a place to eat, I settled on Wingstop. I saw this place as I pulled in, so I decided to give it a try. I ended up with a two meat platter with pulled pork and the jalapeño cheddar sausage. They asked which sauce I wanted and recommended the sweet since I ordered pulled pork and didnt know which sauce I wanted. I really like their sweet BBQ sauce. Also, the jalapeño sausage was some of the best Ive had...so much so I had to get another 1/2 pound to go. I will make an effort to come back when Im in the area. Also, not least, the service was great. Everyone at the counter were friendly.
Date: a year ago
Review №95
Rating: 5
always great customer service with new management, food always excellent, work on getting the turkey back it is delicious
Date: a year ago
Review №96
Rating: 5
Date: a year ago
Review №97
Rating: 5
Date: a year ago
Review №98
Rating: 5
Best dickeys I have been to no cap the folks in there super nice also they be on go in the kitchen
Date: a year ago
Review №99
Rating: 5
Super good today
Date: a year ago
Review №100
Rating: 5
Super good !!
Date: a year ago
Review №101
Rating: 4
Bathroom stopped up on me ot eas disturbing.
Date: a year ago
Review №102
Rating: 2
The ribs were dry and tough. Definitely not the fall off the bone type. New ownership/management apparently doesnt know about real bbq.
Date: a year ago
Review №103
Rating: 4
Date: a year ago
Review №104
Rating: 4
Was disappointed with the food. Our baked potatoes were not quite done We got 2 small baked potatoes instead of the usual large bakers so it was weird that they werent done. The sandwiches were fine. It seems to be much more expensive than I remembered. It was over $20 each for a sandwich, baked potatoe and a small drink.
Date: a year ago
Review №105
Rating: 1
I am an out of town visitor and I was referred to your restaurant by a local family member. I placed my order at 1:24 to pick up my food at or around 1:45p. I arrived to the restaurant at about 1:53p and my food was not ready. The lady behind the counter was very unprofessional and rude and she had a condescending attitude. My food was not ready until 2:20p. I ll never come back to spend ANY amount of money for this awful customer service experience. I m from KC where bbq is never questionable. The bbq food at this restaurant was not fresh nor was it good. I ve had a poor experience & I ll never recommend this place to anyone else.
Date: a year ago
Review №106
Rating: 5
I love this place! So glad it s back and better then ever. The new brisket cheese fries were more than perfect. From the portion to the freshness. Don t even get me started on how welcoming and friendly the staff was. Felt like talking to friends! I m a texas girl bbq Is a whole food group and this is the place to get it. I work near one location on MacArthur and have only been to that one once cause the food was cold and didn t taste up to par.
Date: a year ago
Review №107
Rating: 1
Food was as dry as the paper it was sold on. Ribs and brisket were the worst. Fries were soggy and greasy. As many places Ive been in the country this is a no go. Not for me.
Date: a year ago
Review №108
Rating: 5
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 5
Date: a year ago
Review №111
Rating: 1
Food was cold
Date: a year ago
Review №112
Rating: 5
Im so glad they are reopen! Food was delicious and service was amazing! So friendly and accommodating.
Date: a year ago
Review №113
Rating: 5
Got the brisket sandwich frys and mac and it was delicious they made it quick will be back forsure Kid-friendliness: Was clean
Date: a year ago
Review №114
Rating: 2
Stay away! New management/owners. Walked in to an awkward atmosphere. I was the only customer at dinner the meat person was sitting down in a chair on his phone didn t bother to get up until I was ready to order. I ordered 6 ribs - they were dry and over cooked - probably because they don t get much business. There was absolutely no self serve anything - prices were way higher than the Dickeys on MacArthur. They really push up-sells and you can tell that they are struggling. I ve cream machine not even on. No cones. Notta. This place is a Dickeys knock off. Don t come here. Go to the one on MacArthur 2 miles away. They have pickles, bread and onions. They have ice cream, and they aren t too busy too take your order . Oh and it s cheaper . And the food tastes better and you can get your own sauce. It is for these reasons that I will never return to this location. It was also too Smokey in there. The smoker is in another room at the MacArthur location. Too bad.
Date: a year ago
Review №115
Rating: 5
I had a big order to pick up today for a lunch event at work. The Dickeys on N. Belt Line was amazing. They even took my big order over the phone the day before & the food was perfect, hot, and on time.
Date: a year ago
Review №116
Rating: 1
Food was tasteless, drinks were flat. Got those after I tried the old tea. Fountain drinks were watered down. Worst flavored BBQ ever. Potato casserole was just baked potatoes and nothing else and baked beans were under cooked. Sauce tasted burnt! Wish I could get my money back! Cost to much to be so bad!! Terrible experience!! Im glad it wasnt a lot of food since it was so nasty, but as much as it cost, it should have been more!!
Date: a year ago
Review №117
Rating: 5
The staff provided exceptional customer service and the food was so delicious!
Date: 2 years ago
Review №118
Rating: 5
Best customer service I have ever experienced at any Dickey s. The new management team rally knows how to treat their customers. Not to mention the brisket melted in mouth! The creamy spinach was just as great! I am definitely going back.
Date: 2 years ago
Review №119
Rating: 5
Food was so good! Love the new owners! They are so friendly! Food was fast and hot! Definitely will be back!
Date: 2 years ago
Review №120
Rating: 1
The worse $110.00 we ever spent. Asked for a giant baker you get 2 small potatoes cut in half and over cooked. Meat very dry Asked for a three meat plate get a kids plate. Food is horrible I will never go back. They were better off staying closed.
Date: 2 years ago
Review №121
Rating: 5
Oh my God the chili cheese fries are amazing! And they will be serving beer soon! Come on down there busting through the doors now
Date: 2 years ago
Review №122
Rating: 5
I decided to eat bbcue since I had not had any for a while. I totally love this place. The staff is EXTREMELY friendly and accommodating. I actually went in and we laughed like we had know each other for years. Its under new owners and the food is AMAZING. I will be coming back to this spot again very soon. Just a side note. They also have a A+ rating!
Date: 2 years ago
Review №123
Rating: 5
I can t say enough good things about the new management team. The restaurant was clean and had a welcoming vibe. Everything I ordered was fantastic and the customer service was outstanding! I will most definitely go back and recommend friends and family to go!
Date: 2 years ago
Review №124
Rating: 5
This has recently reopened under new management. They are incredibly friendly and helpful. The service was fast and the food was delicious.
Date: 2 years ago
Review №125
Rating: 5
First I want to say how nice everyone is when you enter the establishment. Everyone was so nice and willing to explain things to me being that where I m from the Dickeys menu is limited and doesn t have the options that were presented here so that was cool. I got a pulled pork sandwich and a giant baker with meat. The food was very flavorful, prepared correctly and packaged neatly (which is important). The only thing I would say is I would recommend eating in as it seems as the food doesn t hold heat very long as I had to reheat it when I arrived home (I ve had that problem with almost every restaurant in the DFW for some reason, the food just doesn t hold heat really no matter how close you live to the establishment). But reheating it was fine, still just as delicious they give a generous amount of toppings on the baked potato which I appreciated. I am 100% going back as the customer service was like no other and the food is tasty.
Date: 2 years ago
Review №126
Rating: 5
First time in after reopen. The pulled pork is Sooooo much better. Lot of meat on the sandwich and the bread was toasted just right. Ill be back for sure. Kiddos new management.
Date: 2 years ago
Review №127
Rating: 5
Thought this placed closed but it opened up again under new management. Food was actually fresh and service was outstanding.
Date: 2 years ago
Review №128
Rating: 5
Me and my dad stopped there when we drove over to Irving to hit the Lowe s outlet. The staff was super friendly and super kind. And the okra was the best okra I ve ever had at dickies before. Possibly the best okra I ve ever had. It had a seasoning on it that just knocked it out of the park.
Date: 2 years ago
Review №129
Rating: 2
That cost 8.95.....Ridiculous
Date: 2 years ago
Review №130
Rating: 1
Cloesd; maybe permanently
Date: 2 years ago
Review №131
Rating: 1
Couldnt tell u how tha food is because when I got there around four they were close although the site said they closed at 9pm smh
Date: 2 years ago
Review №132
Rating: 5
Date: 2 years ago
Review №133
Rating: 5
The staff was very nice have to go back soon
Date: 2 years ago
Review №134
Rating: 5
Date: 2 years ago
Review №135
Rating: 2
At 8:10 they dont let us dining in on Sunday night. Good food, no good service.
Date: 2 years ago
Review №136
Rating: 1
Food was dry, worst BBQ I have ever had. I will never go back
Date: 2 years ago
Review №137
Rating: 1
Horrible service, ordered for delivery, order was cancelled even though I kept calling and they kept saying it was on its way...2 hours later nothing. I called back and they said if I went in I could get my meal, well if I couldve gone I would have done that instead of ordering delivery. Still waiting on my refund and was promised a free meal for my next visit and that hasnt happened because the exact same person I talked has to be there. Just a waste of time.
Date: 2 years ago
Review №138
Rating: 5
Date: 2 years ago
Review №139
Rating: 5
BEST DICKEYS EVER! Ms. Tinisha Cole delivers extraordinary customer service and love with every order. She was welcoming and very efficient through out the entire process. She displayed compassion and ensured everything was just the way I wanted it with no hesitation. I will only visit this specific location from here on out because of her! It is rare that you find someone who takes such pride in their work these days! Thank you Ms. Cole!!!!
Date: 2 years ago
Review №140
Rating: 4
Food is great. People very nice.
Date: 2 years ago
Review №141
Rating: 5
Restaurant was clean and stocked. Over all the experience was good.. My only issue was, we had baked potatoes, they were a bit dry and didnt have enough toppings for me.
Date: 2 years ago
Review №142
Rating: 1
Was very disappointed by this location. We ordered 4 sandwiches for pick up. One of the sanwiches was wrong. The brisket was dry. The dude working there was super rude. I tried to get an extra sauce and the dude would not let me have it. $40 on dry sandwiches and I cant get an extra sauce?!? F that! Ill never go to that location again.
Date: 2 years ago
Review №143
Rating: 3
Date: 2 years ago
Review №144
Rating: 1
Good was dry and no good taste at all
Date: 2 years ago
Review №145
Rating: 5
Awesome food.. a must stop
Date: 2 years ago
Review №146
Rating: 5
The people here are great! They make you feel at home like a small town BBQ diner.
Date: 2 years ago
Review №147
Rating: 2
First time here and my stomach turned upside down. Like, something had to have been spoiled. Plus the people working there had sour attitudes.
Date: 2 years ago
Review №148
Rating: 5
Love this place great employees very friendly
Date: 2 years ago
Review №149
Rating: 5
The food is awesome. Their meats are so tender. Good service also
Date: 2 years ago
Review №150
Rating: 3
The food was ok, but it really needed a little more tlc. The buns on our sandwich were pretty hard, and the creamed spinach was not good. The BBQ itself was good, and the staff was really friendly. May try it again?
Date: 2 years ago
Review №151
Rating: 5
Good food
Date: 2 years ago
Review №152
Rating: 1
I never had a chance to try their food due to their lack of customer service. I called and a guy asked me to hold. I held for 20 minutes calling out hoping he would remember i was on the line. I summed it up that maybe he forgot. I called back 2 more times and he picked up the phone and hung up. At this point I dont care to patron this business.
Date: 2 years ago
Review №153
Rating: 1
My macaroni was spoiled like it had been sitting out for days. Immediately made my stomach hurt and I am pregnant. My potato salad was crusted. Meat was definitely not fresh. Will not be back to this location. Should have known, there wasn t a single person in there when I picked up my order.
Date: 2 years ago
Review №154
Rating: 4
Date: 2 years ago
Review №155
Rating: 1
Not good
Date: 2 years ago
Review №156
Rating: 5
Date: 2 years ago
Review №157
Rating: 1
It s unfortunate to say this exact location has been consistently inconsistent with order accuracy. I ve been ordering from this location for three years, hoping it was just a one time mistake. First, you rarely ever get all of the sides you order. I ve usually had at least one side missing. Second, I ve gotten BBQ sauce ONCE in those three years. When you re ordering, you get the option to choose which sauce you want. Unfortunately, it doesn t matter which one you pick, it probably won t come with it. Third, today I decided to pay for extra BBQ sauce just to see if I would get any. All I got was my entree, some of my sides missing, with no BBQ sauce at all. This was enough for me to decide I won t be ordering from this place anymore. I ve tried giving them a chance for the last three years, just to see if it was a one time mistake. I m a forgiving person, but I ve never had such a consistent issue with one particular location or restaurant ever. Take your money elsewhere.
Date: 2 years ago
Review №158
Rating: 3
Date: 2 years ago
Review №159
Rating: 1
I have to say that Dickies barbecue has been one of my favorite places to eat out. However, the last time I went to place my order there was an African American dude that was too aggressive, rude, and seemed very unhappy working at this place. I ended up placing an order that was cold and had no flavor what so ever. I would never come back again to this place until this person leaves and hopefully he can find another better place to work. At least a place where he can be happy.
Date: 2 years ago
Review №160
Rating: 5
Date: 2 years ago
Review №161
Rating: 1
Girl at the register didnt give me the right change back from a hundred..realized it after I got to my car to count it..went back to get my money and she was in the restroom..came right and handed me my money..she knew what she was doing..dont need people working like this...sad.
Date: 2 years ago
Review №162
Rating: 4
Date: 3 years ago
Review №163
Rating: 2
For $19 I got two ribs a very small portion of brisket and a very small portion of pulled pork they were out of sausage which I ask for. Not what Im used to from Dickies
Date: 3 years ago
Review №164
Rating: 2
Date: 3 years ago
Review №165
Rating: 5
I order lunch for tomorrow. Great service.
Date: 3 years ago
Review №166
Rating: 1
Worst place to eat ..bad service with shitt& additudes.!! The Gm is just like the rest of the employees...Mr Travis Dickey would be disappointed .smh...Wish I could buy the place and turn it into a parking.Do not eat there hate for any one to experience what I did ...this is the Irving location....on beltline..
Date: 3 years ago
Review №167
Rating: 5
Date: 3 years ago
Review №168
Rating: 1
I arrived to the location at 8:20 pm to simply pick up a side of potato salad to-go. There was another man there who was picking up an order that had been placed previously online as to-go. There was a woman attending us. The other employee on duty was a male and he was EXTREMELY RUDE. He shouted out to the restaurant that it was so disrespectful for people to be showing up 20 minutes before closing. That was an inaccurate statement as the restaurant was not scheduled to close until 9pm. Regardless, it was uncalled for and highly unprofessional. I ve never felt so uncomfortable at a place of dining before. I hope that this situation is addressed. I love the food, but would not return to this location due to this man s behavior.
Date: 3 years ago
Review №169
Rating: 5
Great food and service
Date: 3 years ago
Review №170
Rating: 3
Meh it was ok
Date: 3 years ago
Review №171
Rating: 1
I ordered a 2 stuffed baked potatoes with chopped brisket. Instead I got chopped fat...no brisket. Nasty !!
Date: 3 years ago
Review №172
Rating: 1
I was not impressed with the Dickies in Irving I can tell when a restaurant has saved food from past days the meat was not good and the onion ring pieces or hardly identifiable but when I heard them speak rudely to an elderly person and not let them use the bathroom because they came in from off the street thats where I drew the line and will not go back that is just downright rude respect your elders
Date: 3 years ago
Review №173
Rating: 1
Very subpar service. Customers standing around waiting for service. Workers standing around not servicing. Dont waste your time
Date: 3 years ago
Review №174
Rating: 2
Date: 3 years ago
Review №175
Rating: 5
Date: 3 years ago
Review №176
Rating: 5
Very good and decent service. Wasnt crowded.
Date: 3 years ago
Review №177
Rating: 5
Date: 3 years ago
Review №178
Rating: 1
Terrible service. Placed an order for 4lbs of bbq turkey. What I got was 1.7 lbs of turkey. Called the restaurant and was told no one could help, I would have to call back 3 days later talk to the manager Tanshenesa. When I finally got in touch with her, she told me there was nothing she could do and didnt even offer an apology.
Date: 3 years ago
Review №179
Rating: 1
Doesnt accept/honor coupons
Date: 3 years ago
Review №180
Rating: 5
Very wonderful....nice costumer service......and food was variety and very tasty....its worth every bit of your money you spend.....thank you all at DICKEYS BARBECUE PIT
Date: 3 years ago
Review №181
Rating: 3
Date: 3 years ago
Review №182
Rating: 1
I wish I could leave no stars. The people who work here are very rude. Hopefully their life gets better. I will not be back and I will not ever eat here again. My family and I used to frequent this place. Kindness is a quality many people appreciate.
Date: 3 years ago
Review №183
Rating: 4
My first visit and I will return Staff was friendly and professional Id give a higher Star rating: but this was only my first visit
Date: 3 years ago
Review №184
Rating: 5
Date: 3 years ago
Review №185
Rating: 1
Date: 3 years ago
Review №186
Rating: 1
Changing review from a month ago. JUST got charged $18 for a 3 meat and a drink. When I questioned it ... was told had a new system and the prices on the menu were wrong!
Date: 3 years ago
Review №187
Rating: 2
They got my order wrong they gave me no kind of bread with my order and they act like they really did me want to take the order and there was no one else in the place I was the only customer and the barbecue was not that great either.
Date: 3 years ago
Review №188
Rating: 5
Date: 3 years ago
Review №189
Rating: 5
Date: 3 years ago
Review №190
Rating: 2
Service rating 8 Food rating 1 The mac-n-cheese was horrible, meat was dry,and I will not be returning under no circumstances.
Date: 3 years ago
Review №191
Rating: 1
ABSOLUTELY NOT WORTH THE MONEY!! Paid a hefty amount for the family to be left hungry. The 2 meat meal consisted of TWO ribs and 4 little pieces of brisket... for an adult meal! Im not a big eater and even I went to bed hungry! Think thats bad the kids meal had ONE rib and they didnt even put the mac-n-cheese that came with it!! Ordered a salad and didnt get the dressing! To top it all off it was all luke warm! When I tried to contact the restaurant I got no answer!! Extremely disappointing!
Date: 3 years ago
Review №192
Rating: 1
Date: 3 years ago
Review №193
Rating: 1
I dont understand how this is happening, I left a not to kind review the other day, which mysteriously does not show up in comments. I followed it up with a call to the corporate office. They offered to appease me with coupons for free food, which I declined because my complaints were not an effort to get free food. The person said she would have the owner call me. I recieved that call today and the person could not have shown less concern about complaints and basically said thats just the way it is. Go to this store at your peril because they couldnt care less about you as a customer as they do about seeing how much money they can get from you!!!
Date: 3 years ago
Review №194
Rating: 5
Date: 3 years ago
Review №195
Rating: 5
Love the chicken and brisket. I didn t care for the beans but that is just me. We are planning on ordering again next weekend. The Mac and cheese was a hit in my family.
Date: 3 years ago
Review №196
Rating: 1
Placed an online order 2 brisket sandwiches and 2 sides each, extra onions, extra jalapenos and extra pickles. Almost $30. The sandwiches were so small about two bites each. To me they looked like sliders. I called because I noticed one of my sides were missing. Then after getting off the phone noticed the extras we paid for were missing too. The sides portion were so small. I feel for $30 you should get a meal that fills you up, but after eating my husband and myself were still hungry. This place will rip you off....save your money eat somewhere else.
Date: 3 years ago
Review №197
Rating: 1
I giving this place one star not because the food was bad like always its great i visit this place 2 or more times a week. Its very clean and nice people. Until today. Around 345 pm i went to this restaurant after work. Placed my order plus a drink a woman Ive never seen before there said rudely that your gonna have to get your own drink. I told her yeah i know i do so she said well im just telling you. I said ok i come here regularly so i know she still kept goin back and forth till i became rude. If she does it again i will go elsewhere. So bcause of this one person i may not come back. I will be calling the owner.
Date: 3 years ago
Review №198
Rating: 1
Food is horrible...
Date: 3 years ago
Review №199
Rating: 4
Date: 3 years ago
Review №200
Rating: 1
Ordered on post mates. Dinner order came 30 min late due to the merchant. They didn t include one of the sides or the requested sauces. Eating barbecue with no sauce. Horrible. Get it together Dickeys. Poor service and a genuine lack of common sense.
Date: 3 years ago