Taco Bell

Review №1

Rating: 4

Typical.

Date: 3 weeks ago

Review №2

Rating: 5

this was the taco bell i always grew up going to in my hometown. i still visit my hometown and will go back to this location and the workers are STILL so sweet

Date: 3 weeks ago

Review №3

Rating: 4

Date: 3 weeks ago

Review №4

Rating: 2

Holy crapo, if you cant make food according to a recipe, dont work in the food industry. Half of my order is like they just threw random things in.

Date: 3 weeks ago

Review №5

Rating: 1

Ordered breakfast through the app- my husband arrives and he clearly sees the workers yet no one proceeds to speak to him or tell him anything. After waiting 10 additional minutes and even trying to go inside I call the store 3 times and he proceeds to tell me they aren t open for another 15 minutes yet it s 10am. Really bad customer service, I won t be returning to this location again.

Date: a month ago

Review №6

Rating: 1

Chips were stale

Date: a month ago

Review №7

Rating: 2

Why is there no breakfast menu? Youre open though. Okay so if you have the app I guess you can look it up there. But then when I go to order I got this girl tell me straight up she doesnt know the breakfast menu and starts asking me questions about the order and what comes with it I just said dont worry about it. If youre going to be open for breakfast lets do it right shall we?

Date: a month ago

Review №8

Rating: 4

Its Taco Bell what do you expect?

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 5

The young man that took my order was nice. My order was correct and food hot!

Date: a month ago

Review №11

Rating: 1

We threw out most of our food. We waited well over 30 minutes for our food. Dine in and Mexican pizza still soggy & shells over fried. Quesadilla burnt. Barely any meat in 5 layer burritos. Nacho fries so so. Now we understand why the store was barely busy. Sadly worst Taco Bell of my life.

Date: 2 months ago

Review №12

Rating: 5

Its Taco Bell, BUT that said my taco and burrito both were fresh, hot, and tasty, and the drive through staff were friendly and in a good mood, always nice to see!

Date: 2 months ago

Review №13

Rating: 3

Date: 2 months ago

Review №14

Rating: 1

I ordered a breakfast burrito combo. My ICED Coffee,had no ice in it and tasted like mostly water. The combo should have included a hash brown as a side. Instead,I found an empty hash brown holder at the bottom of my bag. I would have gone back and complained,but I didnt check my items until I arrived to a scheduled appointment.Workers were also rushing to give me my food and I was the only person in the drive-thru. Yes,its fast-food,but slow down and pay attention to the job your supposed to be doing -its not asian arithmetic. So disappointed,wont be going back for awhile ...WASTE OF TIME AND MY MONEY.

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Delicious Kid-friendliness: Quick and delicious Food : 5/5 |

Date: 2 months ago

Review №17

Rating: 4

Date: 3 months ago

Review №18

Rating: 1

Took over an hour for 5 tacos. Had people come in, order and finish there food while I was already waiting for 30 minutes. Just got home and I only got 4/5 tacos

Date: 3 months ago

Review №19

Rating: 5

In the past, I have gone to this location and the service and the food were terrible. I took a chance last night and went through the drive-through. My experience changed dramatically. You had a great crew working last night and the lady that took my order was pleasant and polite as well as the surface I received at the window. Thank you for finally getting a good crew working at your establishment and for food that was well prepared, unlike my previous experiences.

Date: 3 months ago

Review №20

Rating: 5

Very fast and professional!

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 5

Date: 3 months ago

Review №23

Rating: 4

Date: 3 months ago

Review №24

Rating: 1

They are very rude I told the girl through the speaker that I had a mobile order for Samantha. She responded who? She didn t even tell me to pull up or that she had my order. The dude that handed me my food. Hid himself behind the window, stuck his arm out as if he was afraid I was gonna like attack him or something. Said nothing to me at all I ordered online like 20 minutes before I even got to the restaurant and still had to wait. I guess don t come here if you re white. Y all suck at your job

Date: 4 months ago

Review №25

Rating: 5

Tonight evening was perfect!!! They cooked our food with care. Great service. We will come back. Food : 5/5

Date: 4 months ago

Review №26

Rating: 1

Taco Bell has reached new lows. The food is going up in price and the sizes of the items keep getting smaller and smaller. While wages keep going up, $15 an hour for a low IQ meaningless job, the quality of employees keep going down. The employees at this location are rude and very intellectually deficient. They act like it is not in their job description to do anything that a customer asks them to do. Every single table was filthy and when we asked the little goth pink haired girl to PLEASE clean a table off for us she was visibly put out and duu oh d a terrible job. The last time I went through the drive thru, no napkins and no sauce which I asked for twice, once at the speaker and again at the window. If Taco Bell is wanting to go bankrupt, they are on the right track. The state of the society and the current generation s work ethic is the worse in history.

Date: 4 months ago

Review №27

Rating: 2

Got 3 burritos and dude refused to give me a dozen sauce packets. I offered to pay for them and he said theres no way to ring them up. So. We were at an impass. Eventually I lost. Whos ____ do I gotta _____ to get 4 hot sauces per burrito??? I know its not conservative but I dont think its unreasonable? Is it? AITA????

Date: 4 months ago

Review №28

Rating: 2

The girl in the drive thru was busy calling someone, Im assuming another employee, probably not her fault but whoever made it messed up my order. They didnt give me utensils, my sauce or napkins. Had to ask 3 seperate times because the girl was on the phone, couldnt hear and would wait for us to finish our sentence.

Date: 4 months ago

Review №29

Rating: 4

They must ve made some changes cause there s been a great improvement

Date: 5 months ago

Review №30

Rating: 5

Date: 5 months ago

Review №31

Rating: 2

Drive thru and picked up nachos. Cold and gross

Date: 5 months ago

Review №32

Rating: 5

Taco Bell app works very well and is much easier than ordering at the drive through, especially if youre customizing anything. Wheelchair accessibility: Parking with a ramp close to front door.

Date: 5 months ago

Review №33

Rating: 5

great new chicken flatbread melt

Date: 6 months ago

Review №34

Rating: 5

Great service and food

Date: 6 months ago

Review №35

Rating: 5

The young men working there provided speedy and attentive service. Only downside was no napkins. Problem solved with paper towels from restroom.

Date: 6 months ago

Review №36

Rating: 5

Date: 6 months ago

Review №37

Rating: 2

Date: 6 months ago

Review №38

Rating: 4

Date: 6 months ago

Review №39

Rating: 3

Previously rated 5 stars, the service was great, and they helped me take a large order to my car. On my visit last week, however, there were no Napkins. My daughter asked for some, and the employee stated we dont have any. I expect any resteraunt, especially a fast food taco resteraunt, to have Napkins on hand.

Date: 7 months ago

Review №40

Rating: 2

Didnt get food. I stood there and watched the employees play fight with each other for a few minutes and then left without a hello or goodbye spoken to me.

Date: 7 months ago

Review №41

Rating: 2

I am mostly leaving this review to let customers know that this location does not have dine in and hasnt for a good while. However, this info hasnt been updated on Google and they have not removed the large sign in the window that says they have dine in. This should be updated as it is very misleading. *** Update: the remodeling is complete. Giving two stars as I have been given things I didnt order several times now. One time they said I had to pay for the nacho fries when they gave me chips and cheese instead. Today (02/29/2024) I ordered a chicken enchilada burrito and nachos with cheese. I was given someones taco and bean & cheese burrito.

Date: 7 months ago

Review №42

Rating: 1

This is one literally bell locations in the entire country. Just read the reviews. I just came for breakfast but they didn t have any hash browns? That s just one if the many issues with this specific location, they re just trash.

Date: 7 months ago

Review №43

Rating: 5

Order 3 crunchy tacos supreme very good. Went thru drove and really quick.

Date: 7 months ago

Review №44

Rating: 4

Date: 7 months ago

Review №45

Rating: 5

Date: 8 months ago

Review №46

Rating: 5

One of the best Taco Bell service experience ever. JANILA, you are one of the best!++ Thank you girl! Marianna Food

Date: 8 months ago

Review №47

Rating: 1

Working in the area, first day I stopped in and got some food and used the restroom. Food ended up making me sick all day. I ve been stopping in everyday not for the food but mainly because they are never busy and I can quickly make a restroom stop, however in doing this.. the same toilet paper has been on the floor in one of the stalls since Friday, and one toilet has stains (same since Friday). There has also been a dead bird by the front door since Friday! I told them about the bird on Friday it s now Monday still there pretty disgusting place!

Date: 8 months ago

Review №48

Rating: 1

Went through the drive through for first time in over a year! Ordered two tacos two burritos. Got home with chips and queso? Really! 2 different items was too difficult! Reviews here are so bad! Not surprised. I called and they told me to report to my bank that it was a fraudulent charge?

Date: 8 months ago

Review №49

Rating: 5

Customer service was outstanding.Provide an extra bag to carry my really large order out and then held the door for me. You dont get that at a fast food restaurant very often. So I had to leave a comment. Thank you again for the staff.

Date: 9 months ago

Review №50

Rating: 1

Ive lived here for a good while, and every time Ive went here recently, its been abysmal. Ingredients have been stale, preparation quality has been non existent, and the staff are always a hit or miss if you get good service; more on the miss side. If anyone from corporate reads this: Close this location down or purge the entire crew and rehire. This location is only dragging the name of Taco Bell in the mud. If you want good Taco Bell, go to the I35 location near the old HEB building, avoid this location like its a burning dumpster fire.

Date: 9 months ago

Review №51

Rating: 1

Ordered some chalupas and they were not fresh, the cheese looked old. Not worth going back.

Date: 9 months ago

Review №52

Rating: 1

I work with delivery at Uber, the service is terrible, the last two times I have gone, they tell me that they are not preparing orders for Uber, I do not understand the reason, the last time there was not a single car waiting for an order, and yet They dont make orders for Uber.

Date: 10 months ago

Review №53

Rating: 1

Ordered online and pulled up to the drive through, they informed me they werent taking orders. I explained that Id already placed an order and they responded, with attitude, well I guess youll have to get a refund on the app, we arent taking orders. I asked to clarify if they were closed, the response was no, were just not taking orders with no explanation. There were two other cars in the drive through waiting to pick up food and several people inside eating. I guess they just decided to go on strike suddenly.

Date: 10 months ago

Review №54

Rating: 4

Date: 10 months ago

Review №55

Rating: 1

The food and this location need to be closed down! I got a soft taco and it was beyond awful. Also the chicken and cheese werent melted on the quesadilla. Horrible customer service i have tired giving chances but never changes.

Date: 10 months ago

Review №56

Rating: 5

I have not been to Taco Bell in a long time, I love the food, great taste, just as I remembered. They have a wide variety of choices and all is still good. Wheelchair accessibility: The wheelchair accessibility was great, so easy to get in and get out.

Date: 10 months ago

Review №57

Rating: 1

This Taco Bell is the worst one I have ever been. This morning I ordered a breakfast crunch wrap and a large soda. They shorted me a hash brown, the hash brown that was in the crunch wrap was not cooked and very chewy, the Baja Blast was flat I even paid more for a large, and the lady kept calling me a ma am even after seeing me at the window like can you really not tell I m a guy??? This place is consistently opening late, messing up orders and unfriendly! Go to the Taco Bell off I-35 this one is not worth anyone s business. If I didn t live right next to it and relied on it for breakfast before work then I d go elsewhere . Plz fix yourself Taco Bell This place is so bad I doubt the manager is even going to read this

Date: 10 months ago

Review №58

Rating: 5

Date: 10 months ago

Review №59

Rating: 2

It s not only smooshed at the bottoms of the bag, it s the length of time it took to get and I was the only person in the drive thru. It s also the lack of other ingredients that are supposed to be on it. 4 tomatoes and a sorry helping of cheese. It s not hard y all.

Date: 11 months ago

Review №60

Rating: 3

These tacos are smashed into the paper. I will take that as a direct insult for my family placing an order and with how hard they were packed in it was intended to ruin my familys meal. I want a complete refund of my $27 and my order to be completely remade and served back to me properly. Im tempted to press charges against this store location as well. For reckless packaging and for retaliation against us the clients buying food. For $150 per item ruined in bag. That is the entire meal minutes the fryes that is 2x fries that where correct. Thats about all.

Date: 11 months ago

Review №61

Rating: 5

Easy to order. The Georgetown Taco Bell is only the 2nd Taco Bell in my 40 years of eating Taco Bell that got the meat ratio correct on the Soft Taco. Most of the time you can barely taste the meat. Great Job!

Date: 11 months ago

Review №62

Rating: 3

Food is great as always but employees were grumpy and they didnt put the food inside the order that i ordered for extra.

Date: 11 months ago

Review №63

Rating: 3

Date: a year ago

Review №64

Rating: 1

This location is not very smart. I went there to pick up some food and went through the drive through. I forgot something and wanted to add to the order when I got to the window. I was told to add to the order that I had to drive around and order again. Huh LOL. I said Im trying to give your company more $$$ but she insisted that she would be fired if she added anything to the order.

Date: a year ago

Review №65

Rating: 5

****Update August 31st 2023*** They have made changes, and the crew working tonight knows how to make fresh good food. Props the the crew working, everything was amazing and they didnt take the small things for granted. We pulled up and the girl took our order was nice and told us a thing we asked for was no longer on the menu. We ordered, food came in a decent amount of time. Everything was correct and the add-ons like extra creamy jalapeño sauce was done perfect. Keep up the amazing work. ----------old review-------- We have been waiting in line for 30 minutes, get to finally place our order and we have to wait even more. This is seriously a problem, the line wraps the building and more people have left rhe line than have gotten tacos. This happens often, but tacos are good... Look this is basically six flags hold the sun burn and roller coasters... line simulator. I just dont understand what can take then so long. Are they reading the forbidden taco text? The sacred taco scrolls? Like for real, meat, cheese, and lettuce, we dont need dark magic, or any special song and dance.. its tacos.. freaking tacos... Worst taco bell ever due to the 45 minute wait..

Date: a year ago

Review №66

Rating: 4

Service was a bit slow. Update. We stopped in for lunch and we were met by Nicole, a very friendly and cheerful lady who seemed like she wanted to be there. She took our food and drrink order and engaged in enjoyable conversations. The service was fast and accurate. We were surprised and commented about the change.

Date: a year ago

Review №67

Rating: 5

Not a real one i love taco bell

Date: a year ago

Review №68

Rating: 5

Love the protein bowl and the staff is nice.

Date: a year ago

Review №69

Rating: 1

I ordered a burrito and it was folded like a combination taco and burrito. Partially open to food exposed. Weird. Maybe someone new who needs lessons? Someone who is lazy? Someone in too much of a hurry and doesn t car? I don t know but I wasn t impressed at all. Beans weren t hot and that strange looking tortilla was cold. Wish I could leave a photo to show what is looked like.

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 2

Ordered breakfast and specified no cheese (lactose intolerant) and its smothered in it. So I couldnt eat it. Some people arent omitting items because of preference. There are people that have intolerances and allergies whom get sick eating certain items. Why give us the choice if youre not going to follow through?

Date: a year ago

Review №72

Rating: 1

My wife doesnt eat red meat. I ordered a chicken chalupa for her, but found out it was beef when I got home, so she had nothing to eat, ouch! I ordered online, so this wasnt a communication problem via the drive-through speaker. The wrong order fulfillment ruined the experience, especially since we didnt discover it until I got home.

Date: a year ago

Review №73

Rating: 1

Very rude! The food was terrible. I won t be going back.They need to make some changes.

Date: a year ago

Review №74

Rating: 2

Date: a year ago

Review №75

Rating: 1

Worst managed Taco Bell! They never want to server you after 12 even though they say they open till 1am. Just left there upset at 12:30 because they said they were out of stock on food! This happens all the time this store should be shut down!!

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

They were very fast and super polite clean bathrooms... service was super fast and our orders were accurate BEST TACO BELL I HAVE EVER VISITED!!!!

Date: a year ago

Review №78

Rating: 4

Service good.

Date: a year ago

Review №79

Rating: 1

I guess now one is working tonight. 7/3/23@ 10:40 pm

Date: a year ago

Review №80

Rating: 5

Good as always

Date: a year ago

Review №81

Rating: 1

while dining in at this taco bell location last night , i witnessed a manager (she was an older lady) in an altercation with a customer who was simply trying to get his food. he was having a conversation with 2 employees until this manager came and escalated things. after things died down i then saw her begin to belittle her employees and not treat them with any kind of respect. she truly made my experience a non-pleasant one and i will not be returning to avoid having another unpleasant experience.

Date: a year ago

Review №82

Rating: 5

The food was good and fresh Parking: Great Food : 5/5 |

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 2

Drive thru extremely slow.

Date: a year ago

Review №85

Rating: 1

So bad attention, anybody in the front desk, so slowly service for delivery drivers and customers

Date: a year ago

Review №86

Rating: 4

This store, when operating the way its supposed t, has good food and service. Lately the food. Has been not so good. Like they put globs of topping in ONE spot so each bite tastes different. Also, you never know from one day to the next if the dining room will be open or closed and if your going g to sit in the drive thru for 45 mi. Or 10 min.

Date: a year ago

Review №87

Rating: 3

Date: a year ago

Review №88

Rating: 4

(update 6/14/23) Good service is more consistent. Drive thru has an updated digital sign and flows smoothly even at peak lunch rush.

Date: a year ago

Review №89

Rating: 1

2 locations In Georgetown running out of food, is disturbing. Unbelievable. Last Friday evening. Food

Date: a year ago

Review №90

Rating: 1

Horrible customer service, we went inside to eat since it was very hot to eat in our car. There was no one at the counter. We stood there waiting and nobody came over. They were only concerned about the drive thru. Another person came in asking if we had orderd. we said no, nobody has come up to help us. after a few more minutes he spoke up and asked if anyone was going to help us in the lobby. The girl doing the drive thru rudely yelled back that they dont take orders in the front any more, you must use the kiosk on the wall to order. I asked to speak with the manager and Don came out from around the corner. He also stated they dont take orders in the lobby any more you must use the kiosk, all taco bells are going this way. I asked about customer service skills and not acknowledging ones that come into the lobby even though the look at you, let you stand there for a while and finally yelling back at a customer who is asking for some help was good customer service skills. He again said all Taco Bells are going to the kiosk only and side stepped the answer saying he is short staffed. I asked could they put a sing up to let people know you must order with the kiosk or your app would be a good idea. He said maybe but was not going to do it since all Taco Bells are going to kiosk only ordering. Another person came in while I was talking to Don and nobody acknowledged him. My daughter let him know they dont take orders at the registers. This is pure laziness and horrible customer service. if I wasnt in a rush I would not have stayed and ate. My friend didnt order since she was going to pay with cash. I know its Taco Bell but this kind of service from a manager is really sad and you can really understand why their employees act like they do. Stay away from this place. Horrible customer service.

Date: a year ago

Review №91

Rating: 2

Date: a year ago

Review №92

Rating: 1

Management mustve been hungry for employees. Horrible service

Date: a year ago

Review №93

Rating: 3

All of the Georgetown area Taco Bells have been struggling since the pandemic, still offering dine-in at random, unpredictable times. As a result, the drive-thru lines get crazy, even at non-peak hours.

Date: a year ago

Review №94

Rating: 4

Date: a year ago

Review №95

Rating: 1

Did not get a chance to eat. Dining room was closed at 6pm. Drive thru person informed us it would be 15 minutes to get food. This location is always having problems staying open even after covid.

Date: a year ago

Review №96

Rating: 1

Management is poor. Still not staffed properly after 2 years.

Date: a year ago

Review №97

Rating: 1

1st and last time I ll order from this store. They took so long to make my order they had to look at what i ordered on MY phone because it timed out on their screen. Didn t care to offer a discount or anything for having to wait over 45min. My mistake for thinking ordering online, ahead of time, would be fast.

Date: a year ago

Review №98

Rating: 4

Date: a year ago

Review №99

Rating: 1

Twice now nin have ordered on the app to avoid the line and it has taken 45 min or more to get my food .... this is ridiculous im forced to wait so I dont lose my money where I would much rather leave and take my business elsewhere. Will not return to this location

Date: a year ago

Review №100

Rating: 2

Date: a year ago

Review №101

Rating: 1

Ordered an online order at 10pm and they state they close at 11pm. Went to pick up my order at 10:15pm and they said they were closed. I explained that I placed an online order and they women said that I would get a credit through their app.......im sorry, if you claim to be open til 11pm, be open til 11pm. And I dont want a credit to your app, I want a refund. I will never go back to this location.

Date: a year ago

Review №102

Rating: 2

Well, if you go here on your lunch you probably wont get your food before your lunch ends especially if you go through the drive thru. After sitting for most of your lunch in the drive thru you better check your order because when you drive off youll be pretty annoyed with yourself that you didnt do it while you were at the window because now you gotta get back in line because the dine-in is most likely closed.

Date: a year ago

Review №103

Rating: 4

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 1

Each drive through order takes 10-15 minutes.

Date: a year ago

Review №106

Rating: 1

This is the worst Taco Bell period. The lines are super long, I ve left twice this week alone. Last time I was in like they said it would be 5-10 minutes after waiting for over 5 they said they d let me know when they were ready so had to leave that time too. This location should just permanently close. Look at all the reviews, it s trash. What s the point, also there s another Taco Bell in Georgetown, save yourself the waste of time and go there or to literally any other place because it s not like its the best quality anyway even when you are able to order it! Again tried twice this week including today and sat there for 10 minutes and never got to order. Including me 3 cars drove off. I then drove down to McDonald s where the line was 8-9 cars long that I could see but didn t have to wait to order or get my food. Despite being busier and having to drive there I still got my food faster. Or well I suppose I should say even for food at all since I never even spoke to anyone at Taco Bell. Just close this location! What s the point? Look at the reviews? Its pathetic! The saddest part is that I keep trying but only because it s right down the street. However I will never go to this Taco Bell again. Not even because of a bad experience or a messed up order but solely because it s trash and you can t even place an order.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 1

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 1

They are never open

Date: a year ago

Review №111

Rating: 3

Bless this poor Taco Bell. Wait times are always long and something is always going on. Whether the soda machine is broken, the speaker box is broken, or they are simply just closed. Food quality is alright. Honestly I feel like no two employee makes items the same way. I still go frequently. I get dinner and something to talk about with whatever the latest issue this store has. Also the employees are always super nice.

Date: a year ago

Review №112

Rating: 1

3 times Ive been through the horribly slow drive thru (waited 35 mins one night, but was stuck so couldnt leave) ordered a #10 steak burrito everytime. Received a taco beef burrito every frickin time. 3xs now. How hard is it to make a steak burrito....ya know the item listed as the #10....

Date: a year ago

Review №113

Rating: 5

I m writing this in the lobby. This was the best Taco Bell I ve had in my life. I got dental implants and haven t had anything crunchy for like a week and eating this felt like Jesus kissed me on the mouth. I m not even that hungry and I ordered again, it was that good.

Date: a year ago

Review №114

Rating: 1

Did not get any food because I left drive thru because I sat their for 30 minutes.Very very disappointed.Will not go to that one again.

Date: a year ago

Review №115

Rating: 3

Its Taco Bell. We all know the food and what to expect. You love it, or you hate it. Tell me why it took 17 minutes from drive thru speaker to leaving with order? And not just me, but every car in front or behind me. Is the order taker also the cook? They were nice workers, and the food was hot and fresh. But fast food? Perhaps not.

Date: a year ago

Review №116

Rating: 1

Hunter, at the TB on Williams drive in Georgetown, had the worst customer service this side of Austin. Lack of accountability for requiring me to wait a ridiculously amount of time to order my food, ignoring my request to ensure the sour cream wasnt just on one side of the taco, and refusing to admit they had messed up my order. Constant theme with TB these days. On my last visit to the same location, the manager expressed frustration to me because she was short staffed, and guess what? Had messed up my order. The training program, Im sure, leaves much to be desired.

Date: a year ago

Review №117

Rating: 1

Dining room always closed

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 1

Who ever is working here is costing the store alot of money in sales

Date: a year ago

Review №120

Rating: 2

Very slow service. I just left after waiting forever to get anyone to take my order.

Date: a year ago

Review №121

Rating: 1

Horrible service waited over 15 min in the drive thru not due to a long line but because the could multi task drive thru and their mobile orders

Date: a year ago

Review №122

Rating: 1

so slow which was frustrating, out of fries and beef?? like?? that s almost everything on the menu

Date: a year ago

Review №123

Rating: 4

Did drive through

Date: a year ago

Review №124

Rating: 3

The dinning room has constantly been closed. During lunch till night. I love the nacho fries, but the fries get cold immediately

Date: a year ago

Review №125

Rating: 1

Date: a year ago

Review №126

Rating: 2

Very slow service, everyone is standing around waiting to either order or get their order.

Date: a year ago

Review №127

Rating: 1

Everytime I go into this store it is horrible. They take forever to even acknowledge anyone at the counter , then making the order takes even longer. I mean this is supposed to be fast food and it is clearly NOT! I would never recommend this location to my worst enemy. Something needs to change for sure.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 3

Food is stingy more taco shell and lwttuce than meat and cheese. Diappointed you have to pay more money to add meat and cheese and still a stingy taco!

Date: a year ago

Review №131

Rating: 1

I was told to use Kiosk after waiting 15 min. FOOD WAS COLD. Short staff. I was ignored for 15 min. Hardly no fillings in my tacos. I spent 45 min there just for a few tacos. They keep getting my orders wrong . The female boss is not friendly. I smiled, she just looked away.She needs to go. Or hire a new crew. Drive thru line was long. I walked in. But ignored. I witnessed others with wrong orders. Young crew working. All the lights were off outside to make it looked like theyre closed. They need good workers. TB on Williams Dr

Date: a year ago

Review №132

Rating: 5

Love Taco Bell

Date: a year ago

Review №133

Rating: 1

Hilarious, I drove here from the other Taco Bell location in Georgetown because the other location was accepting cash only. And then I get to this location and they are closed because theyre out of food. What the hell is going on with Taco Bell? I guess I will find somewhere else to eat for lunch.

Date: a year ago

Review №134

Rating: 2

Date: a year ago

Review №135

Rating: 5

On 4/3/23 @ around 8 pm, I reluctantly entered the very long drive thru line at this Taco Bell. While waiting. I saw two young men hurry to close and lock the dining room doors after the last customer walked out. The, apparently limited, staff proceeded to knock out the orders in drive thru efficiently, correctly, and with smiles! I was totally impressed.

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 2

This Taco bell is always short staff, they close down the dining room early because they dont have the staff to support the business. Meal was just fine but we had to wait about 40 minutes in the drive thru and we pre ordered before arriving.staff seemed so tired and overwhelmed I felt so bad for them. Vegetarian options: The offer beans and black beans substitute

Date: a year ago

Review №138

Rating: 1

One hour wait in drive thru. Get to mic to order. Were closed due to understaffing . Place is s joke should just close the location This had happened multiple times.

Date: a year ago

Review №139

Rating: 2

multiple times i ve waited more than 30 minutes in the drive thru. Recently I went through the drive thru and I was the only car there, i asked if i could add a taco to my order and they told me to drive around the drive thru again. so don t use the drive thru cause they seriously just ignore you and serve the finding room only. Last time i was at the window for 10 monutes after paying and one employee got upset with the other employee cause she wasn t making the drive thru orders at all. my tacos were soggy and nasty after a 30 minute wait in the drive thru. really unsatisfying environment.

Date: a year ago

Review №140

Rating: 1

This is the worst taco bell in Texas.... The lobby is always closed from 6pm everyday and the drive thru is so backed up you literally wait 30min a worker there is super rude yells and cusses at customers and co workers like they are nothing. They take their time helping the customers in the drive thru on top of lobby being closed. Save yourself the hassle and drive the extra 5min to the location off Hwy 35 the lobby is open like theyre suppose to be and they are fast and friendly. If I could give negative score I would, but even kids in school get a medal for participation so theres that.

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 1

Twice in two weeks this place has been closed with no explanation. No sign on the door, nothing. First time at least someone apologized through the drive thru speaker, but with no explanation, this last time nothing and I just gave up. If something is going on fine, but say something. Taco bell is the only fast food restaurant where Ive repeatedly had this issue, opening late, closing early, etc. Get it together. **update: went back last night since its the closest one on my route home. Employee told me through the speaker that it was going to be a bit before my order could be taken. I waited for over ten minutes in silence before finally leaving. I would imagine there was no staff so Im not trying to dog on the employee, Im sure he was overwhelmed, but its amazing to me that this location is like a 20% chance of getting served each time I go. Drove to the one by Heb off 29 and 35 and had food in about 5 minutes, lesson learned, Ill just go to that location moving forward though I have had issues there too with them not being open in the mornings when theyre supposed to be. Taco bell corporate, this is what yall allow at your stores?

Date: a year ago

Review №143

Rating: 3

Date: a year ago

Review №144

Rating: 4

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 1

Bottom of the barrel.

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 1

Closed at 8:30 on a Saturday night ..

Date: a year ago

Review №150

Rating: 3

Well, what can I say, its Taco Bell. But is seems that half the time the lobby is closed and the thru has 10 to 15 cars in line.

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Drive thru service has always been fast and friendly. The food is good for Taco Bell food.

Date: a year ago

Review №153

Rating: 1

Ordered my food and was not told the had not cheese for the box I ordered. Also other meal had no tomatoes or lettuce. They told me they had not received any on truck. And no mild sauce.

Date: a year ago

Review №154

Rating: 1

Date: a year ago

Review №155

Rating: 1

They wouldn t let us inside no reason or anything just told us no even tho it says they are open

Date: a year ago

Review №156

Rating: 1

Long wait

Date: a year ago

Review №157

Rating: 1

Date: a year ago

Review №158

Rating: 1

When walking over twice to get lunch (work nearby) dining room has been closed without notice. Site says dine-in is available.

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 3

The food was OK. Its Taco Bell so I dont expect it to compare to a full-service Tex Mex restaurant. The problem was that I do expect a fast-food place to be sorta fast. I spent 20 minutes in the drive through - probably almost half of that sitting at the window waiting for my food. Thank goodness the kid running the window had enough sense to notice that the first bag he was given from the kitchen was not my order. That would have resulted in a one-star rating. Maybe theyre not always this slow, but on this night, I did not get the service I would expect.

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 1

Absolutely worst staff and the manager is horrible letting people take breaks and vape/smoke outside while the line is all the auto zone, they close the lobby due to short staff at 6:20, sitting in line for a hour

Date: a year ago

Review №164

Rating: 2

Got a hard dead quesadilla and the drink was flat. It is Taco Bell but you cant justify it with saying its not a specialty eatery. We can do better!

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 1

Ordered a mobile order to pickup inside because Im 35 weeks pregnant and needed to pee... It took 25 minutes to get my order... Only 1 family was waiting when I walked in and who knows if they even placed their order before I did.. all the employees focused on was the drive thru.. my husband and I watched as the last car in line when we showed up drove off after 5-10 minutes of us being there.. what a joke.. Never again

Date: a year ago

Review №167

Rating: 5

For once it was great

Date: a year ago

Review №168

Rating: 1

With the understanding this is fast food and therefore having the lowest expectations for service, this location managed to still disappoint. Consistent with the latest 1 star reviews the experience here is frustrating as a customer and embarrassing for management and the owner. To the workers, if youre going to accept the money then do the job you agreed to do. Why is it hard for people to simply communicate? Its customary to acknowledge and speak when spoken to. The staff here were unable to execute even the simplest of requests, they actually just look at you lost. I feel bad for this team not so much as employees here but rather as people that have to navigate life. How can you put such little effort into the job you agreed to do. The experience here in general is bad, staff is unhappy, clueless, of course order was wrong. Save yourself the headache and go somewhere else.

Date: a year ago

Review №169

Rating: 1

Dont go inside. They completely ignore everyone inside and will only take drive thru orders. Took 30min to get food and 10 minutes for them to even come to the counter.... Smallest burrito I have ever had from taco bell.

Date: a year ago

Review №170

Rating: 5

Excellent food and service. The lady at the window was super nice.

Date: a year ago

Review №171

Rating: 1

This is how I received my taco from them. Plus I ordered a soft taco and they forgot that. Also the greeting at the drive thru was unprofessional.

Date: a year ago

Review №172

Rating: 1

Terrible service and drive thru employee Rachel E was rude and slammed window when we asked to get the drink size we ordered instead of the size she decided to give us

Date: a year ago

Review №173

Rating: 1

Date: a year ago

Review №174

Rating: 1

No one ever shows up to work here.

Date: a year ago

Review №175

Rating: 5

The chicken chipotle breakfast burritos oh my God (OMG) And Im not just saying that because it was quick & easy & one filled me up by the time i was finished with it... So either I should have been hungrier or (as it turned out) I had one for breakfast & one for lunch and it was PERFECT

Date: a year ago

Review №176

Rating: 1

Was rudely not allowed to order inside the restaurant during lunch because inside dining is closed Door was unlocked with other people inside. Terrible location and service.

Date: a year ago

Review №177

Rating: 5

Nacho fries were delicious but they need staff big time

Date: a year ago

Review №178

Rating: 5

Love it

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 5

great service and food

Date: a year ago

Review №181

Rating: 5

my absolute favorite place to go :)

Date: a year ago

Review №182

Rating: 3

It was alright for fast food.

Date: a year ago

Review №183

Rating: 4

Date: a year ago

Review №184

Rating: 3

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 1

Covid is gone but they still close their lobby !! Loved getting out in the rain only to run back to my car for zero purpose. At least put a sign on the window people can read from the street

Date: a year ago

Review №187

Rating: 4

Date: a year ago

Review №188

Rating: 3

Always little to no chicken in the chicken quesadilla

Date: a year ago

Review №189

Rating: 1

Date: a year ago

Review №190

Rating: 2

I get there to pick up an order I placed online. I walked there. Guy tells me that they re closed and that I must walk through the drive through.

Date: a year ago

Review №191

Rating: 4

Drive thru was fast and easy

Date: a year ago

Review №192

Rating: 1

Date: a year ago

Review №193

Rating: 1

Lobby is always closed

Date: a year ago

Review №194

Rating: 2

There have been issues with my last 6 orders made on the app. They usually didnt include the sauces I requested, several times I got one or more incorrect items, and the food has been lukewarm (at best) by the time I eat it (5-10 minutes later). Drive-thru seems slower too.

Date: a year ago

Review №195

Rating: 5

Dining room is always open, well staffed and clean. Food is good and fresh.

Date: a year ago

Review №196

Rating: 1

Sat in line for 10 minutes in drive thru it never moved. 7 cars ahead of me also waiting.

Date: a year ago

Review №197

Rating: 3

Nothing to look at here folks, food was just that ! FOOD ...Nothing to get excited about.. ok food for an ok price plus they did jack up my order

Date: a year ago

Review №198

Rating: 1

Thursday night 40min wait and wrong stuff in bag. Followed up by wrong order AGAIN, to get 1st order right

Date: a year ago

Review №199

Rating: 1

Lobby is never open, you re forced to go through the painfully slow drive thru for cold food. I love Taco Bell but this location is the worst!!!!

Date: 2 years ago

Review №200

Rating: 5

Date: 2 years ago