IHOP

750 I-35, Georgetown, TX 78628, United States

IHOP

About the Company

rating: 3.4

Dine at IHOP® on South Interstate 35 in Georgetown, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast delivery and takeout available. View hours, specials or order online.

Categories

  • Breakfast restaurant
  • American restaurant
  • Family restaurant

Contact Information

Phone: +1 512-864-2480

Website: https://restaurants.ihop.com/en-us/tx/georgetown/breakfast-750-south-interstate-35-3013?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=3013&utm_content=website

Address: 750 I-35, Georgetown, TX 78628, United States

Working hours
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM
  • Sunday: 6 AM–10 PM

Photos

Reviews

Review №1

Rating: 2

Date: 3 days ago

Review №2

Rating: 3

Date: 5 days ago

Review №3

Rating: 1

This place is severely understaffed! We were kept waiting at the hostess stand before anyone came out to see us for over 15 min. Once we got our name on the list it was another 15 min. This is the worst run restaurant I have ever been to. If you can find a different place, that would be the smart thing to do.

Date: 5 days ago

Review №4

Rating: 1

Id give it 0 stars.

Date: 6 days ago

Review №5

Rating: 1

No one to greet guests, long wait times to get a table, dead bugs on the floor

Date: 6 days ago

Review №6

Rating: 4

Service was great. But it is too cold inside.

Date: a week ago

Review №7

Rating: 1

Me and my wife waited for several minutes for someone to come to the front desk but no one came, I know the food it s good and they have good service but they may be short of staff. We end up going to another ihop

Date: a week ago

Review №8

Rating: 1

Showed up for dinner on Sunday night at 6pm and they were closed. No sign saying closed early no posted hours. Open sign was still on in the window

Date: a week ago

Review №9

Rating: 1

The hours of operation is from 6am - 4pm on a Sunday 9/15 they didn t open today til passed 8am I had an online order that was supposed to ready around 8:06 as I waited in the parking lot approximately 9 people got turned away grill wasn t on the manager wasn t on there way either cause she wasn t scheduled til 10am (but that s just one of them we re are the rest of them) I went back later to follow up on the situation I told got sorry brushed off she seem spread thin she said was going to cancel later like excuse me you take my money you weren t open like you were supposed to be I still didn t received my food this is the service I get .they have permanently lost me as a customer

Date: 2 weeks ago

Review №10

Rating: 2

Only 1 waitress working on Sunday morning. Waited 50 minutes and still only had water. Waited another 20 min for food, and service was extremely slow. For a family of 3, we were there 1.5 hours, and there were only 9 other families eating at the same time. Ridiculous

Date: 2 weeks ago

Review №11

Rating: 1

Came in at 8:45 m 9:05am still waiting and now a crowd has formed people leaving and still have not spoken to anyone who works here.

Date: 2 weeks ago

Review №12

Rating: 1

I Decided to try them after having bad service a couple years ago. I got CURBSIDE, to just get my food CURBSIDE and go back home to continue work. I checked in online told them I was waiting at 11:36, when food was suppose to be ready at 11:45. I waited until 12:05 until I went in since they also dont answer their phones. There were 5 people in there so they werent busy, I received my food cold, and when I asked if they didnt take food to the cars for CURBSIDE the waitress said oh I dont know as she looked away nervously knowing she wasnt doing her job. You guys suck and I see why IHOP is failing as a business. I wont eat from yall again anytime soon. Ill just give your competitors my money. AND AFTER getting back home, I just realized they didnt even give me my hashbrowns that were apart of my order. Are you serious?

Date: 3 weeks ago

Review №13

Rating: 1

Waited for several minutes for a person to come from the dining area to seat people. No show, my daughter walked the dining area to speak to a server about everyone waiting upfront, the server proceeded to tell her, there was no open tables which was a flat out lie, there was at least 15 tables open. People in the front had been waiting for 30-45 minutes and to be seated. This is not acceptable, IHop has always have had better service over their competitors. Whoever the manager is, should be in hot water for not helping.

Date: 3 weeks ago

Review №14

Rating: 1

Would give ithis ihop zero stars if I could, waiting for 30 minutes and havent had anyone even act like were here. Trash service, said theyre slammed but have more then half the restaurant seats open.

Date: 3 weeks ago

Review №15

Rating: 1

They left 15+ people waiting over 30+ minutes saying they are slammed but when you look in the window there is about 20 open tables. Didn t eat here, terrible experience.

Date: 3 weeks ago

Review №16

Rating: 4

Date: 3 weeks ago

Review №17

Rating: 1

I m currently here on a Sunday after church. There aren t that many people here eating right now and there is only 3 servers they are saying. They keep avoiding eye contact with the 15 people at the door. Been waiting for 30 minutes. Worst ihop I have ever been to. How is this place even still in business. And I am writing this standing in line. Should have gone to dennys

Date: a month ago

Review №18

Rating: 1

Crappy service and food. Very rude staff. We were a group of 15 and first in the line wauting for 15 mins at the door and staff keep looking at us and ignore everyone. More than 20 people walked out including our group and some people already sitting at the tables with the menu on, waiting to be served and walked out too. Dont waste your money and your time in this place.

Date: a month ago

Review №19

Rating: 2

Ordered an omelet. Half of the optional ingredients were missing; never got my toast, and no coffee refill. Slow service.

Date: a month ago

Review №20

Rating: 1

Their French toast is all bread. Large piece of bread but only ONE thin egg on the face of ONE side of the bread. Also, ordered sausage patties, but received sausage links

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 1

Don t waste your time going to this location. Over 15 min wait to be seated as no one is at the front. Once seated , no one came to our table ever to take our order. We had to walk out , along with other parties!! Floors and tables are so dirty. Disgusting location. Explains why traffic here is slow and even then they can t keep up.

Date: a month ago

Review №23

Rating: 1

Waited 20 minutes and no one helped us neither was there anyone to seat us. Another family said they had before waiting 15 minutes prior to us. Didnt see anyone that worked there the whole time we were waiting. About three families walked out together including mine. Wont ever go to this ihop again. We drove 10 miles north to Dennys where we were served with great service and food.

Date: a month ago

Review №24

Rating: 1

Date: a month ago

Review №25

Rating: 1

We came here for breakfast on Saturday morning. It was not busy at all, lots of open tables. However, we stood there for 45 minutes with a waitress saying we will be right with you and nothing else, even with many attempts of us attempting to ask how long the wait was and her running past us with her head down, blatantly ignoring everyone. They lost a lot of customers this morning. A little communication goes a long way.

Date: a month ago

Review №26

Rating: 1

This IHOP is the epitome of trash! I ordered a chicken fajita omlette online....went there to pick it up, sat there for another 15 minutes (it was supposed to be ready). Then, I came home home and saw that some of the chicken was undercooked and the rest of the chicken was burnt and hard as a rock!! Wasted time and money.....the worst EVER!

Date: a month ago

Review №27

Rating: 1

HORRIBLE! On Saturday, 17 Aug, 2024 . at about 11-1130am, me and my mother was coming from Killeen to go to Costco and we wanted to stop at IHOP first for some brunch .Never had a problem before. But on this day OMG, walk in to 3 people in line, more people sitting on the benches, my mom sat on bench while I stood in line. Not exaggerating, but was standing there for at least 10 mins before I finally walked out. There was a couple in front of me and another lady in front of them. Not one employee came out to even tell us sorry we will be right with you, it wasn t even busy, there were soooo many empty table. I was really frustrated as I workin customer service and this was uncalled for and not acceptable. Someone, anyone, could have at least said we will be right with you, but nothing. I family of 5 walked in and told them, just so you know we have been standing here for a while and no one has helped us, they said oh no and walked out, a couple walked in and I told them the same thing, and they walked out and left, then the gentleman sitting next to where I was standing, he said well I been sitting here for about 30 mins already .. WHAT . Ohhhh heck no, let s go mom . Turned around and walked out, as I was walking out, another coupl was coming in and told them don t bother and they walked away, as I was driving off, the couple in front of me and the lady in front of them and her family all walked out .. do you have any idea how much money IHOP in just those 15-30 mins lost .. absolutely insane. Absolutely ridiculous and despicable. I will never go to this IHOP again, and I will definitely NOT recommend to anyone. IHOP in Georgetown, you need to get it together. Fix your stanky ann customer service. The host counter is there for a reason to host .there should always be a HOST STANDING THERE GREETING CUSTOMERS. And where was the manager t this time, they could have at least came out and acknowledged all the people waiting and waiting . And waiting !!!!!!!!!!!!!!! We ended up going to First Watch for brunch and let me tell you, they was outstanding in customer service and food. So I guess thank you for pushing me away from IHOP and sending me straight to First Watch

Date: a month ago

Review №28

Rating: 4

Dirty tables everywhere. It took awhile to be greeted and then again to be seated.

Date: a month ago

Review №29

Rating: 1

Couldnt get seated or served with basically no one in the restaurant

Date: a month ago

Review №30

Rating: 1

Bad service got yelled. Place has really fallen off

Date: a month ago

Review №31

Rating: 1

It took a long time to be seated and there were only 4 other guest . 87 tables were still dirty with food and plates and glasses. No one cleaned the tables off the hole t I me we were there. This is getting to be the same each time we go there. Bad man a cement and worse service. Onr star is way to many for the service in Georgetown Texas

Date: a month ago

Review №32

Rating: 1

Will never go to this place again. Walked in, I was 3rd in line waiting to get seated. The host seated the 2 in front of me then walked in the kitchen. (I timed this) I stood waiting for 20 minutes while a long line of customers stacked up behind me. Finally a server walked over to tell us that it was going to be 35 minutes to be seated. During that time of waiting I watched 3 different groups leave their tables as they were finished. In my opinion this has been worst customer service I have seen.

Date: a month ago

Review №33

Rating: 1

How do yall guys not have a host on Saturday mornings. The most busiest day of the week, and no one to greet us, we waited for a long time. So unfortunately we had to leave. Went else where, and had immediately better service and felt welcoming.

Date: a month ago

Review №34

Rating: 1

Went in for breakfast, waited for someone to seat us, and another party of 2 came in and waited also. After 10 minutes they left and I had to flag someone to get a seat. There was 5-6 tables with people, 4-5 dirty tables, at least clean them up, and 3 people that I saw. We sat down and asked for coffee. She brought coffee and NO silverware to stir the coffee. That was when we left.

Date: a month ago

Review №35

Rating: 1

Terrible! We stood there visiting for waitress for 15 minutes and she didn t come. It was insanely hot. Ended up leaving.

Date: a month ago

Review №36

Rating: 5

To perfection! Ty! Food

Date: 2 months ago

Review №37

Rating: 1

Run away....worst place ever. 2nd time this has happened. If and thats a big if you can get seated youre lucky. Then its good luck getting service. 3 couples stood waiting to be seated for over 10 minutes while the place was empty and no one even addressed us. . When we confronted a waitress she said theyd get to us when they could and thats when we left and went to the Monument Cafe where we had great food and service.

Date: 2 months ago

Review №38

Rating: 1

My son & I went to breakfast as soon as we walked in the place had a weird smell. We order our food my sons food came out then they brought my food which was completely wrong so they went to remake mine. By the time my food came out my son was Already done with his food. So I told them to pack mine up to go. Then had the nerve to try and charge me extra. I walked out without my food. If I wanted to pay $60 for 2 meals it wont be at Ihop!

Date: 2 months ago

Review №39

Rating: 1

Date: 2 months ago

Review №40

Rating: 2

Management problem. Went to eat at 2:30pm. They were short handed, sign on door stated closing at 4pm. Food was terrible. Onion rings like rocks, out of cream gravy, out of sweet tea. Hamburger with wrong sauce and over cooked. Biscuit fell apart. Omelet was so so. Gabby our server was the only good thing about our visit. No return for us.

Date: 2 months ago

Review №41

Rating: 1

I was served a burger with mold on it. Plus it took forever too get my food the person I was with ate their food before I was able to get mine if I could put less than 1 star I would

Date: 2 months ago

Review №42

Rating: 5

Great staff

Date: 2 months ago

Review №43

Rating: 2

Date: 2 months ago

Review №44

Rating: 1

Do not show up hungry to this iHop. You will be hangry! There are always long wait times to be seated. They are always short staffed so service is slow. Everytime I come here, while waiting, I watch 6,7,8 parties leave because of the wait times. They need to staff up, at least on weekends. After today s visit we have decided to never come to this iHop. We can deal with slow service and long wait times. But now the quality of food has declined significantly. Bacon was super rubbery! Sausage undercooked! Coffee and pancakes which are usually reliable, both cold and coffee was watery. On top of that they brought my wife her coffee in a mug not even washed with lipstick on it! I feel really bad for the staff here. They are trying but man, they are fighting a losing battle! We ve given this iHop plenty of opportunities! Sorry but why pay for terrible service and food?

Date: 2 months ago

Review №45

Rating: 2

Slow, I waited 30 minutes to get in. Saw to staff playing doing nothing.

Date: 2 months ago

Review №46

Rating: 1

After waiting an hour in a half. The food was cold. Waitress was rude & not attentive. Waste of time & money!!!

Date: 2 months ago

Review №47

Rating: 1

Always closed

Date: 2 months ago

Review №48

Rating: 1

Ordered 2 senior meals. One was BLT and mine was breakfast. BLT my partner ate with an orange juice as a drink. Orange juice was warm, she ate half her sandwich. She had an upset stomach when we got home. My breakfast I returned because eggs was not cooked on one side when I ordered them well. Only thing that was decent was the coffee and waitresses were nice.

Date: 2 months ago

Review №49

Rating: 5

Place seems a bit quiet but they served me some great breakfast nice workers by the way

Date: 2 months ago

Review №50

Rating: 1

July fourth with the the grand kids! What a bummer, not one single food item was hot except the pancake they forgot to bring out until we were done. No refill on drinks, did I mention there were less than twenty customers? Forty dollars for four for breakfast. Two children! Oreo waffle was ten dollars would not melt butter Hash browns were not hot go figure how hard that is to screw up! One egg one strip of cold bacon, small wedge of ham, cold, one pencil size link-cold hash brown patty lightly grilled cold inside, pancake, meal same as the one waffle ten dollars, Came out to our car guy was blowing the lot clean . He blew debris all over my wife s brand new spanking, clean car.. Ceiling tiles were moldy showing evidence of a old leak, windows filthy, floor needed a mop! Yes critical, I worked hard for my money and it s frustrating to go out for a meal and get way less than I can make at home.

Date: 3 months ago

Review №51

Rating: 1

Open sign on, within opening hours, doors locked, phone unanswered.

Date: 3 months ago

Review №52

Rating: 1

The two entry doors were so filthy you could barely see through them. Dead bugs hung up in cobwebs under the hostess desk had clearly been there a long time. We just left. Not sure why anyone would want to eat here after walking in the entry.

Date: 3 months ago

Review №53

Rating: 1

Date: 3 months ago

Review №54

Rating: 5

Date: 3 months ago

Review №55

Rating: 5

Beautiful exterior and interior without the typical blue roof that blended into the surrounding landscape. The interior footprint seemed smaller than most of the other stores Ive visited but the wait staff was larger than Im use to seeing and they were extremely efficient. Hats off to management for putting quality ahead of quantity. Parking: Large number of parking spaces.

Date: 3 months ago

Review №56

Rating: 1

Date: 3 months ago

Review №57

Rating: 1

HOW DO YOU HAVE THE OPEN SIGN ON AT 3:41 ON A SATURDAY AND THE DOORS ARE LOCKED??? Honestly, keep your online info updated and turn your sign OFF IF YOU RE CLOSED.

Date: 3 months ago

Review №58

Rating: 5

Great food, great service. Beautiful diner. What more could you want?

Date: 3 months ago

Review №59

Rating: 1

We were watin for some one to takes us to ur table for 20 mts, there were only 3 tables in use. When we get there the the chair and table were super dirty. We had to leave

Date: 3 months ago

Review №60

Rating: 2

I ordered breakfast for me and my husband, and we were supposed to get our food at 10:51 a.m. It was taking a long time, so we called, and when we asked for it, the guy said that it wasn t ready yet. My husband asked, How long do you think it will take? and the guy hung up the call. It is now 11:41 a.m., and we still haven t received our order.

Date: 3 months ago

Review №61

Rating: 1

Date: 3 months ago

Review №62

Rating: 4

Good food and good service. Can get busy if you show up for a late breakfast.

Date: 3 months ago

Review №63

Rating: 4

Date: 3 months ago

Review №64

Rating: 3

Date: 3 months ago

Review №65

Rating: 2

I didnt enjoy my breakfast at all.

Date: 3 months ago

Review №66

Rating: 5

Great service. Clean and neat. Excellent experience and tasty food.

Date: 3 months ago

Review №67

Rating: 1

The worst experience ever ..would give 0 star rating..can see everything in pictures..and the worst thing is they never responded for this it makes sense that it is there job to deliver this kind of bad food ..

Date: 3 months ago

Review №68

Rating: 3

Date: 3 months ago

Review №69

Rating: 1

NEVER AGAIN....

Date: 3 months ago

Review №70

Rating: 4

I took my granddaughter for breakfast here about a week ago and this was our first time here. The staff were excellent, very friendly and kind. Our server was a little busy so we had to wait to pay the bill. There were also a few fruit flies I noticed. Other than that we had a great time.

Date: 3 months ago

Review №71

Rating: 5

Every time my husband and I go for breakfast we get lucky to always see Vanessa. She is very friendly we always have exceptional service with her and never disappointed. We recently went with the littles and she was so wonderful with them and our neediness this time lol.

Date: 4 months ago

Review №72

Rating: 1

We started to talk to the hostess to put our name on the list. But he turned to the person who walked up as we were talking and put his name on the list in all of his guests and then walked off. A different hostess came up and helped us. We sat at our table for 1 hour and we still didnt have any service! So we finally walked out. It was very disappointing and was totally shocked. When we told them we were leaving, all they said was OK. They didnt care.

Date: 4 months ago

Review №73

Rating: 1

went in and there really wasn t much people sitting. Once they took us to our seat we ordered our food and drinks, the only thing we got was our drinks since we waited for our food for an hour. They told us they only had one cook but there was barely any people sitting down on the tables. Really disappointed today.

Date: 4 months ago

Review №74

Rating: 1

They took around 10 minutes to get our drinks. We waited an hour and 20 minutes to get our food but ended up leaving because of how long they took. Don t recommend going here.

Date: 4 months ago

Review №75

Rating: 5

Date: 4 months ago

Review №76

Rating: 5

Date: 4 months ago

Review №77

Rating: 5

Date: 4 months ago

Review №78

Rating: 1

Date: 4 months ago

Review №79

Rating: 5

Our server D, was outstanding!! She was on top of our group, while waiting on her other tables. Food was ok, but her service made up for it.

Date: 4 months ago

Review №80

Rating: 1

Date: 5 months ago

Review №81

Rating: 4

The food was prepared quickly, and everything tasted quite good. The kitchen staff walked through the dining area having loud conversations, but were quickly corrected by the serving staff, and all the servers were very polite and attentive. The blueberry ricotta fluffy French toast was delicious and our server Dee was very polite and helpful.

Date: 5 months ago

Review №82

Rating: 5

Date: 5 months ago

Review №83

Rating: 4

Date: 5 months ago

Review №84

Rating: 5

Such a nice place to have together as a family! Gotta give it up for lakita and angel for making the experience worth dinning in for! Food : 5/5

Date: 5 months ago

Review №85

Rating: 2

Date: 5 months ago

Review №86

Rating: 5

Date: 5 months ago

Review №87

Rating: 1

Every time I go here half the place is empty and it takes over an hour to get seated. Never enough servers. Building is out dated.

Date: 5 months ago

Review №88

Rating: 1

Waited 2 hours to not be seated.. so we left

Date: 5 months ago

Review №89

Rating: 1

Think of the worst place on earth. And then think of hell. Now think of this location of Ihop. There is no difference lol. Literally the absolute worst, maybe it s because they re short staffed, but there has to be a change. Even just trying to be seated is impossible. Ordering to go? Good luck ever getting your food. I ve given this location 6 chances, not a single one of them was decent. Lack of training, and lack of management/leadership. I feel sorry for the waiters honestly

Date: 5 months ago

Review №90

Rating: 4

For the first time in a long time, I had very good service. Mall (the server) and the manager arranged for the four item menu to meet my request. If this is the future level of service I look forward to coming back again. Parking: There appears to be plenty of parking. Wheelchair accessibility: Appears to be plenty of flat surfaces to gain entry and to move about the restaurant

Date: 5 months ago

Review №91

Rating: 5

Our waitress was amazing and personable

Date: 5 months ago

Review №92

Rating: 2

Ordered food online to go. A large chunk of it wasnt included. Tried to call. No one will answer the phone. Spent 15 minutes on hold. This is completely unacceptable.

Date: 5 months ago

Review №93

Rating: 1

The worst place we chose to eat, from the moment you arrive the appearance is ugly, the place is dirty, the wait was horrible, they brought us a plate and we didnt have cutlery, we asked for cutlery and when they brought them they were all sticky with syrup. Discarded I definitely do not recommend it.

Date: 5 months ago

Review №94

Rating: 1

Short staffed and slow not the best place to bring hungry little kids. The last 4 times we have came it s been the same service.. I think we might try other places next time. As far as the other reviews.. everyone complains about the same thing. I m not sure why nothing has changed other than management doesn t care or is incompetent of doing their job.

Date: 5 months ago

Review №95

Rating: 5

Great people

Date: 5 months ago

Review №96

Rating: 5

Long story short. My wife left her wallet on the table by accident. These good people had the decency and courtesy too put it there safe and lock it up and keep it safe. Then contact us and return it. 5 stars for being good human beings. And there omelate is amazing. On point. No brown edges. This coming from a chef who knows. I will be coming back.

Date: 5 months ago

Review №97

Rating: 1

Date: 5 months ago

Review №98

Rating: 4

I love the variety of food they have. The services was all right, out table was clean. My kids enjoyed it Food

Date: 6 months ago

Review №99

Rating: 5

Date: 6 months ago

Review №100

Rating: 1

We come here around 2, it wasn t busy, but no one came to seat us and we didn t see any workers, so we left and that was disappointing.

Date: 6 months ago

Review №101

Rating: 4

Standard breakfast food. Would not recommend the eggs Benedict. Stick to what they are known for.

Date: 6 months ago

Review №102

Rating: 5

We received great service and a very good breakfast.

Date: 6 months ago

Review №103

Rating: 1

Experience was so bad waited for almost 2hours to get served

Date: 6 months ago

Review №104

Rating: 5

Date: 6 months ago

Review №105

Rating: 1

Date: 6 months ago

Review №106

Rating: 5

It appeared that the IHOP in Georgetown was understaffed, either in the dining area or kitchen, as it took an hour for our meals to come. However, the waitresses were working very hard, were pleasant, and were prompt to respond to our requests in the meantime. The food was perfect; everyone cleaned their plates, including two little ones! Kid-friendliness: The kids cupcake pancakes were enjoyed!

Date: 6 months ago

Review №107

Rating: 5

We went to ihop our waitress was d. She was super sweet made sure our food was hot and fresh. She kept checking on us thru out our dinner. Restaurant was clean. Yes you will miss it cause it dont have the blue roof . But definitely will go back again. Thank you d for your great service

Date: 6 months ago

Review №108

Rating: 5

Date: 6 months ago

Review №109

Rating: 1

Closed despite hours saying it was open

Date: 7 months ago

Review №110

Rating: 4

Food was good. My grandkids loved it. Our waitress was very friendly and kind. Looks like they were short of help but everyone left full and happy with their meal.

Date: 7 months ago

Review №111

Rating: 3

It was a busy Sunday morning so we had a longer wait for a group of 5. Drink order was taken quickly. When the server started our food order on the tablet , it died . She had to resort to pen and paper. About 50-60 minutes later, our food came out, nothing was hot, warm but not hot. We had no silverware(imo that should have been given out at the time of the drinks if not when we were seated.) my daughter went over to the table where the silverware sat and grabbed us some so we could start eating. The rest of the food finally came out. Food was ok. Maybe the kitchen was short staffed, maybe the servers were short staffed, but not really a good experience.

Date: 7 months ago

Review №112

Rating: 1

It was extremely busy.. many tables were open, very short staffing and the waitress kept messing up and forgetting to put in the orders.. our waiter tried her best with us.. but we had to wait for too long to get our food and even napkins and utensils, after waiting for 30 min for our food, we didn t have any forks to start eating.. there was one waitress who was being very loud and rude, talking about oh I can t wipe that table, you re gonna have to clean that up like no you don t do that..

Date: 7 months ago

Review №113

Rating: 1

Ihop is closed today wheras it acceted online ordering. When I stopped by for pickup, ihop door shows message saying closed for maintenance . calling this store and waiting for long time in the call didn t help. Cant rely on this store going forward when you are super hungry

Date: 7 months ago

Review №114

Rating: 3

There are only a few people working on busy brunch time Im not one to send food back but, after a 45 minute wait for the food to come, everything came out cold. I had to send my pancakes and french toast back.

Date: 7 months ago

Review №115

Rating: 1

The coffee and food were cold, chicken tenders very hard. The omelets were very small. More likely we will not return

Date: 7 months ago

Review №116

Rating: 4

The food was a bit overcooked...which is awesome for my bacon...but. not the omelet. Our server was so nice!

Date: 7 months ago

Review №117

Rating: 1

Management here is less than qualified, unprofessional, discriminatory, and in need of a serious audit from corporate. Staff are rude and condescending, stuck up, and all carry a sense of entitlement that will make you want to vomit Manager Jessica needs to be replaced, the attitude she carries is unprofessional and disgusting. Absolute failure from top to bottom.

Date: 7 months ago

Review №118

Rating: 5

Date: 7 months ago

Review №119

Rating: 1

This IHOP location is ran very poorly by management. The tables are dirty, dirty air vents & there are water marks on the ceiling. There is black matter coming out of the vents too. Hopefully its not a mold problem. Beware this restaurant has failed health inspections recently. This location is always understaffed & there are long waits even when the restaurant is empty. A manager named Sherri has to cook the food & does a very poor job at it. I ordered cheesecake pancakes & she didnt put any cheesecake bits in my order. I tried speaking to her about it but she became defensive immediately & was very rude towards me. She said that she made them the way that they are supposed to be made. I have consumed the cheesecake pancakes several times over the years & never had an issue with the quality. The manager had an attitude & was very ignorant. She lacks basic customer service skills. Sherri even got confrontational when I said that I will reach out to the GM & corporate. A set of plain pancakes were brought out first. The server brought them back to Sherri to fix. Her response was to put whipped cream & frozen strawberries on the regular pancakes. Then she has the nerve to get an attitude over her mistake. There are a lot of issues that need to be addressed here. This location could be the worst operated IHOP in the state of Texas.

Date: 7 months ago

Review №120

Rating: 2

Went there for breakfast on Sunday around 10:00 No hostess lots of people standing waiting for someone to check them in Lots of families left. I waited. Went and asked someone how we check in. She told me to put my name on the paper laying there . Then she said she would get someone I waited and waited. There was many empty tables. And many people going elsewhere. I finally got my name on lost and seated. Then I waited a while for someone to see me and realize he don t have a menu. They said they would be back. I went and got one myself. Once they took my order I received my food in a fair time. The people that were seated ahead of me were still waiting when I left. The food was good

Date: 7 months ago

Review №121

Rating: 1

Over an hour to get food to the table and the place is half full. Everything was cold. No napkins or silverware. Avoid this one.

Date: 7 months ago

Review №122

Rating: 2

Date: 7 months ago

Review №123

Rating: 1

This location is a little troubling. It smells like mold, and you can see that there have been quite a few roof leaks. The staff is great and so is the food, but I cant help but wonder if it is safe to eat there. I feel terrible for the people working there; it cant be good for their health. I honestly cant believe the health inspectors havent shut them down.

Date: 7 months ago

Review №124

Rating: 2

Date: 8 months ago

Review №125

Rating: 1

I arrived at 6:05 solo one other couple in the restaurant ordered 2+2+2. When i recievd the order the sausage and hasbrowns were cold. The general manager said they said she would have it re made. When I received the second plate within 2 minutes the food was still cold. I used to eat here every Saturday morning early and there would be groups in there early, and I never had an isuue. Three people in the place and you get cold food twice.

Date: 8 months ago

Review №126

Rating: 5

Thought id see cliff here but he didnt show up.

Date: 8 months ago

Review №127

Rating: 1

Waiting 2 hours for food ,some people waited 40min before even getting a drink order ,only 2 servers one server had to leave to help cook . Corprate issue , servers are taking the brunt of it .

Date: 8 months ago

Review №128

Rating: 4

It s clean, the food was fast. We weren t sure it was open because only 3 cars in the parking lot and back of the building quite dark. We were greeted in a friendly way. I was dissapointed that my 3 top menu choices were unavailable. The reason I was excited to come was for gluten free pancakes, but no batter was made or could be made on demand, which is understandable since maybe less people order it, then the pesto omelet was not possible because no pesto. Then the impossible sausage plate was impossible to order because too many subs would be needed... Next time I ll try a busier ihop in a different location or call ahead before I come. Fries were excellent, I had to compromise to order a spinach mushroom omelette which I didn t care for much and my coffee was not hot.

Date: 8 months ago

Review №129

Rating: 1

Waited for 25 minutes then told 20 minutes more. Left and seated immediately at Dennys

Date: 8 months ago

Review №130

Rating: 2

No one greeted me. I had to walk into the dining room to find someone and then I waited 30 minutes for my food. I had to ask for someone to check on the order a second time before it was brought out. I do not plan to go back.

Date: 8 months ago

Review №131

Rating: 1

Went for breakfast at 9:15 on Sunday, they asked us to sit and wait until table ready. Almost no one there. Waited 20 mins, 5 other parties came in, all told to sit and wait. Not one person seated in this 20 min period and no comments to anyone. We just left. Will not go back.

Date: 8 months ago

Review №132

Rating: 1

Date: 8 months ago

Review №133

Rating: 3

My food is always cold.

Date: 8 months ago

Review №134

Rating: 5

Date: 8 months ago

Review №135

Rating: 1

So slow, a snail could beat them Georgetown needs another place

Date: 8 months ago

Review №136

Rating: 2

Super difficult to place an online pickup order. When you call it sends you to a third party calling service that barley speaks english

Date: 8 months ago

Review №137

Rating: 5

Our server was so sweet!! Food was great!!

Date: 8 months ago

Review №138

Rating: 1

Date: 8 months ago

Review №139

Rating: 1

Was told it was a 20 min wait, but I have sat in the lobby for almost an hour and a half. I have watched multiple families walk out but still have not been seated. I am looking inside this empty restaurant with what seems to be one server serving families who have sat down for over an hour.

Date: 8 months ago

Review №140

Rating: 5

Great for breakfast.

Date: 8 months ago

Review №141

Rating: 5

Very epic. Usually never packed when I come on week days. Cherie is a very good waitress, very patient with my big family. 10/10 will come again.

Date: 9 months ago

Review №142

Rating: 3

The server was also doubling as the cook when we went. Totally not her fault, I blame this solely on the management. It was the day after Christmas and they were out of a lot of things, again a management issue. Will most likely never go back as they are in dire need of workers to properly run the restaurant. The only good thing I can say is the server was extremely nice and did her absolute best with the situation she was placed in.

Date: 9 months ago

Review №143

Rating: 5

Date: 9 months ago

Review №144

Rating: 1

If I could give zero I would. Never was spoken to and waited to be seated for 15 minutes. Three other groups ahead of me left and then I left.

Date: 9 months ago

Review №145

Rating: 2

Im traveling to San Antonio from Dallas and I ordered 2 cheese burgers and an order of fries thru Grubhub and I was told tht it would be ready for me to pick up at 12:35. I arrived at 12:37 and I waited for 23 mins before an employee finally came out to tell me tht she didnt know if my order was ready or lost!!! I waited for 1 hr and 13 mins before my order was finally given to me and after I drove off I opened the sealed bag and my 2 cheese burgers were not even there!!! The employee gave me a Philly cheese sandwich and an order of fries!!! Absolutely the Worst service and experience

Date: 9 months ago

Review №146

Rating: 3

Waitress was nice but the whole restaurant smelled like urine.

Date: 9 months ago

Review №147

Rating: 3

The food was fast, but my omelette was burnt. I was hungry, so I ate it. Anyways bathrooms were disgusting stunk like urine. The server was very polite. I can say that the server was very well.

Date: 9 months ago

Review №148

Rating: 1

Pickup order at 12:25, sit down waiting at 1pm and it s not even ready. If you value your time and money I would suggest a different store.

Date: 9 months ago

Review №149

Rating: 5

Date: 9 months ago

Review №150

Rating: 3

They were short handed that day , and waited a bit more than usual, but under the circumstances they did great

Date: 9 months ago

Review №151

Rating: 5

Date: 9 months ago

Review №152

Rating: 5

Had another great visit here with the grandkids. The construction that was going on last visit has been completed and the restaurant looked good. Our server was excellent and was really sweet with the kids, so appreciate this! The hot cocoa, sausage, waffles and pancakes are always a hit! Thanks for creating a family friendly atmosphere with delicious food at reasonable prices!

Date: 9 months ago

Review №153

Rating: 5

Nice staff. Good food

Date: 9 months ago

Review №154

Rating: 5

Date: 10 months ago

Review №155

Rating: 1

Definitely don t order to go or delivery. Order crepes because you hate pancakes, get pancakes. Really want a waffle? They don t care, it s pancakes for you. Answer your call so assist in resolving your issue? Good luck. You serve a small community, you should care that you give them what they pay for

Date: 10 months ago

Review №156

Rating: 5

This place is rarely busy. It does seem to always be low staffed, but the staff there have always been very friendly. The manager is amazingly sweet and accommodating. The food has always been delicious.

Date: 10 months ago

Review №157

Rating: 5

Date: 10 months ago

Review №158

Rating: 1

I didnt even bother to leave my name to dine in as they thought I was a delivery driver for one without even asking and two they had enough people helping to pack orders so that the hostess didnt have to do the to-go orders. First time here and the last time!

Date: 10 months ago

Review №159

Rating: 1

I am a person who lives in Georgetown I regularly go to this establishment but all the time the service is terrible 30 minutes of waiting plus 10 or 20 minutes waiting for the food it seems that the owner has no interest in his business please do something about it with all respect a client

Date: 10 months ago

Review №160

Rating: 5

Date: 10 months ago

Review №161

Rating: 1

Slow. Tea pit tasted like coffee ! 40 min no food yet!!! Do not waste your time slow as hell. Beyond disappointment!!!

Date: 10 months ago

Review №162

Rating: 1

Arrived at 8:00 they told us it would be a 15 min wait and 1hr and 15 mins later we got called to be seated the funny thing is there is literally no people in this place and people who were coming in were just standing there with no hostess at front. Their customer service is horrible wait time is ridiculous and it is like they don t care .

Date: 10 months ago

Review №163

Rating: 4

Date: 11 months ago

Review №164

Rating: 1

I couldnt believe my experience here. First, it took 20 minutes to be seated, with lots of empty seats. Secondly, 10 minutes to order, thirdly after 30 minutes, food was sent out partially. Things missing from everyones order, one had nothing. Waitress said she wanted to bring what was done so it wouldnt get cold. We didnt even have silverware to eat the food, that took another 5 minutes. After another 15 minutes, every one had their food, finally. So, everyone was watching the poor soul that got his food last. Before he was even finished, the waitress came and gave us the check and asked to pay. Even though there were no one waiting for our table, we were rushed out of the restaurant. The food was mediocre as it was already cold when the first batch came out. Never asked if we wanted more to drink. Would NOT recommend this place to anyone!!!!

Date: 11 months ago

Review №165

Rating: 2

Each time we try to go to IHOP Georgetown, l leave disappointed. May not try again.

Date: 11 months ago

Review №166

Rating: 2

They say they open at 6:00 and are never open at that time.

Date: 11 months ago

Review №167

Rating: 5

I loved it, everything was very good

Date: 11 months ago

Review №168

Rating: 5

One. Person working waiting on tables.

Date: 11 months ago

Review №169

Rating: 1

Server was absolutely terrible. It took us over 30 minutes to receive our order and the location wasnt halfway full. I dont recall her name but she easily went over 10 minutes w/o coming to our table, claimed to be a perfectionist but never brought the extra plate I requested (had to ask the hostess), and talked more about her lace wig than my service or experience. What a horrible experience for my family!!! Wont be revisiting this location again.

Date: 11 months ago

Review №170

Rating: 5

Very short wait! Had breakfast So good , eggs cooked perfect, Over Medium! Bacon yummy and crisp, hash browns perfect! Coffee hot and plentiful! 6/21/23. Eggs Benedict was awesome! Hash Browns were exactly Right! Great Brunch 10/22/23. Had late lunch , had breakfast wonderful, without coffee Parking: Georgetown IHOP! Plenty of handicapped spaces and lots of other parking!

Date: 11 months ago

Review №171

Rating: 5

Date: 11 months ago

Review №172

Rating: 5

Soo nice they were closed but let us in staff so kind and flat out amazing 10/10

Date: 11 months ago

Review №173

Rating: 3

Date: 11 months ago

Review №174

Rating: 4

Our server was this nice older lady and i had the whole resteraunt to myself. The food was what youd expect from IHop Food

Date: 11 months ago

Review №175

Rating: 5

Monday 10,09,2023 I have a to go breakfast and Cali was very friendly and so very helpful towards my order..service was very quick.. Thank you very much! She Made My day!!! Food

Date: 11 months ago

Review №176

Rating: 3

Salt and pepper shakers were sticky. I observed two table next to me were not washed were wiped down with a hand full of napkins.

Date: 11 months ago

Review №177

Rating: 4

Its not the International house of pancakes. But it will do times change and so does the syrup. Nice staff. Not fun to get to or leave in a car. Parking: Its typical hard to get to in a car.

Date: 11 months ago

Review №178

Rating: 3

Had a strawberry crepe order and there were no strawberries when delivered

Date: 11 months ago

Review №179

Rating: 3

They never answer the phone so when your order is wrong which is often, you cant get it resolved. They clearly need more staff and better management. Update: after talking to the GM they apologized and refunded me so Ive added a star back.

Date: 11 months ago

Review №180

Rating: 4

Date: 11 months ago

Review №181

Rating: 1

The place Is horrible they got our order wrong and the crepes were filled with cream that were filled of sugar my stomach started to hurt after and they took like 20-30 minutes to come and the waiters were pretty rude. The pancakes were hard and the bacon had to much grease.

Date: a year ago

Review №182

Rating: 4

Waitress was very efficient. Food hot! And food came out quick! Atmosphere not that great. Could be a little updated and there was some glass on the seat in waiting area.

Date: a year ago

Review №183

Rating: 1

Raw eggs in my plate, ask for a new plate with eggs very chill and calm about it and the manager started yelling at me and my girl horrible experience except for one person in the restaurant, she was chill and talk bad about her manager letting us know she is a bad manager. And for some reason they made me pay both of the plate that they take away and the 2 plate they gave me.

Date: a year ago

Review №184

Rating: 1

I arrived at 8:21 it says they close at 10. I opened the door lights on everything they just came to tell me we are closed. Hey but it says 10pm yes we know but we are closed. What is going on with customer service. Then a woman came out of the kitchen saying it can be to go and I said ok I want a breakfast sampler ohh ok so I have one that nobody picked I can give you that one I was like are you for real, she said I will Just cook the eggs because you want them different. Lord. It s insane for real that people managing this places behave like this.

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 5

Micheal was absolutely scrumptious, love him, best waiter, tip him

Date: a year ago

Review №187

Rating: 5

it was amazing!!! i had so much fun with my friends!! the waiters were super sweet (shoutout to michael) and the food was also amazing!!! 11/10 would recommend

Date: a year ago

Review №188

Rating: 1

Horrible experience in my opinion.

Date: a year ago

Review №189

Rating: 5

Very pleasant, hard working servers and great food.

Date: a year ago

Review №190

Rating: 4

Everything was great.....its just hidden with no sign and the trees/shrubs hide the name of the side of the building facing frontage road. The color change had me thinking it wasnt there anymore; good thing I drove on around to see WHAT it had become.

Date: a year ago

Review №191

Rating: 3

When I arrived the two members who greeted me weren t very friendly- they must have been having a bad day. It happens to the best of us. It was very dark and musty inside, at first I didn t think they were open at all. Both menus I was given were sticky and had food all over the inside of them. I was one of three tables in the restaurant and was surprised how cold my food was when it came out. My food wasn t made to order which was disappointing but it tasted okay. The AC is out, however, they do have a temporary AC in place which blew cold. I ll probably wait a few months before I go back and give it another shot.

Date: a year ago

Review №192

Rating: 1

Half our table got their food after 40 minutes. The other half never got it and we left after waiting an hour.

Date: a year ago

Review №193

Rating: 5

Ive eaten here twice, and food is always delicious. Absolutely love the chicken tenders and sauces they have.

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 2

Was here at 1pm on a Sunday. They were out of lettuce and tomato, so that elimated a lot of the menu. Received my food but no silverware that took another few minutes. The silverware was unclean but I was afraid to send it back I was afraid my lunch would have been cold. Had to ask for a napkin. I have always enjoyed IHOP but I WILL NOT RETURN.

Date: a year ago

Review №196

Rating: 4

The food was great. But it seems that most IHOPs throughout america suffer from staffing issues. Our server was seemingly overwhelmed.

Date: a year ago

Review №197

Rating: 5

I love this location. The only thing is that sometimes you have to wait for them to locate you. But the service is great

Date: a year ago

Review №198

Rating: 3

Date: a year ago

Review №199

Rating: 1

I got there at 11:19 AM today. Got told that there was somebody ahead of me for one person seating and said that it would take 20 minutes to get my food to me because I decided to do carry out. I said OK fine. Several orders went past me on carry out And I was still sitting there at 12:19. It was very disorganized. The other two ladies did not know what other lady took my order. I had to search on the computer for my order offered me a free drink however I had already purchased a coffee and hadn t even been brought my coffee. Wasted a whole hour and a half on my break. I didn t even get to enjoy my lunch while it was hot. It took a whole hour to get out a simple item. My order was not complicated at all and it was not a lot. It was just one person order.

Date: a year ago

Review №200

Rating: 4

Date: a year ago