About the Company
rating: 4.3
Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.
Categories
- Sandwich shop
- Caterer
Contact Information
Phone: +1 972-219-9000
Website: http://firehousesubs.com/menu?service-mode=TAKEOUT&store-number=880
Address: 6100 Long Prairie Rd #150A, Flower Mound, TX 75028, United States
- Monday: 10:30 AM–9 PM
- Tuesday: 10:30 AM–9 PM
- Wednesday: 10:30 AM–9 PM
- Thursday: 10:30 AM–9 PM
- Friday: 10:30 AM–9 PM
- Saturday: 10:30 AM–9 PM
- Sunday: 10:30 AM–9 PM
Reviews
Review №1
Rating: 2
Update Not sure whats going on up there but my last several orders have been wrong. Just flat wrong. Look at the picture of the latest one. Im tired of paying money to Uber just to have Firehouse deliver the wrong food. Then I dont get refunded. I just get refunded the food not the delivery fees or service or tip. Tired of Firehouse costing me money because they cant read a receipt. I live nearby and go here regularly. Bryan and Jessica are great. Friendly service, high quality food, that has always been accurate. The biggest issue Ive ever had is they were out of my favorite sauce once a few years back. Yeah, that is the biggest issue in probably 50 trips over several years.
Date: a week ago
Review №2
Rating: 1
I had an online order and went to the front to check and guy with a beard yells that online orders are on the rack. My order wasn t ready so I sat down to wait. I waited an extra 20 minutes waiting for my order. Come to find out they had put it on the rack without knowing. I would atleast expect them to give us the courtesy that the order is ready especially when you re sitting right in front of them.
Date: a week ago
Review №3
Rating: 5
Date: a month ago
Review №4
Rating: 4
Firehouse Subs in Flower Mound offers delicious sandwiches with quality ingredients. The Hook & Ladder is a must-try! However, their prices are on the higher side for the portion sizes, and they surprisingly dont offer a military discount, which feels like a missed opportunity for a brand that emphasizes support for first responders. Overall, a good choice if youre craving a tasty sub, but be prepared to pay a premium.
Date: 2 months ago
Review №5
Rating: 5
Ordered online and walked right in to pick it up! Love how easy and quick it was!
Date: 3 months ago
Review №6
Rating: 4
The best location that actually cares about the food. One off 380 is horrible and I have gotten sick twice there.
Date: 5 months ago
Review №7
Rating: 5
Date: 5 months ago
Review №8
Rating: 1
Done with this place. Ordered 2 sandwiches, screwed one up completely leaving off everything I wanted. I paid $11 for 2 pieces of bread, and a small amount of meat and cheese. Never going there again.
Date: 5 months ago
Review №9
Rating: 2
The new chicken parmigiana meatball sub was DISGUSTING. It looked like it was week-old meatballs and tasted like the meatballs in a can of Chef Boyardee. I couldn t even finish the sandwich because I felt like I was going to get food poisoning from it. The sliced meat sandwiches I have had in the past have been good quality. So maybe they need to stop having sandwiches like the meatball subs if the quality is so drastically different between them and their regular sandwiches. Very disappointed. Thankfully my wife loved her club sandwich and hers was edible. Lesson learned: don t order anything but the deli sliced meat sandwiches from here. Dietary restrictions: Gluten-free bread option
Date: 5 months ago
Review №10
Rating: 5
Fresh and light food for a out and about on a good day
Date: 6 months ago
Review №11
Rating: 5
Date: 6 months ago
Review №12
Rating: 5
Date: 7 months ago
Review №13
Rating: 5
Date: 7 months ago
Review №14
Rating: 5
Date: 8 months ago
Review №15
Rating: 5
I love the cheddar brisket sandwich.. its worth the money .
Date: 8 months ago
Review №16
Rating: 5
Hooked on the fully involved pastrami .
Date: 9 months ago
Review №17
Rating: 5
LOVE THIS PLACE!
Date: 10 months ago
Review №18
Rating: 1
So I love Firehouse subs. I was happy to have this one near my house. After the horrible customer service from one of the managers, I will never go to this one again. I tried to keep this complaint private and not publicly say anything, but since they still won t contact me almost 2 months later, I m posting this bad review. I went through the corporate Firehouse customer service and they said the local management would contact me. Two weeks after my last email to them, still dead silence. Basically, I had been getting this one sandwich and one of the managers (Jeff) made a suggestion on how to make it better. He was right! So I go in again and Jeff s brother is managing that day. I ask to have my sandwich toasted the way Jeff suggested (which I loved!) and his brother blew a gasket. He was not happy and told me he s told Jeff numerous times to not tell people about this slight change. The change toasting the bread twice. <huge eye roll> That seemed to be a huge issue with the brother even though I was there during a non-rush with only 2 other people in the entire restaurant. He gave me such an attitude and I had to push hard to get it done the way I wanted. He also had the gall to claim he owned the restaurant when I know for a fact it s his parents that own it. The interaction put such a sour taste in my mouth that I will not step foot in that Firehouse again because I have zero desire to ever deal with him if he s managing that shift. So if the actual owners (or Jeff who s actually nice) sees this, please look at what corporate sent you which includes my email and phone number. I tried to not publicly give you a bad review, but here we are!
Date: 10 months ago
Review №19
Rating: 5
Food is always good the people are always friendly place is warm and inviting.
Date: 10 months ago
Review №20
Rating: 4
My son and I go here practicly every Saturday, Food is great and staff is friendly.
Date: 11 months ago
Review №21
Rating: 5
Best firehouse sub I have ever had was here at this location mar by Briana. She was so nice and dedicated to the work. They were so busy that day I guess with huge order they were preparing for but still she gave us all the she could made yummy and sandwich just a way we like. Vegetarian options: Veg sub with choice of vegetables.
Date: 11 months ago
Review №22
Rating: 5
No more Subway for us. There food is great
Date: a year ago
Review №23
Rating: 5
One of my favorite places to eat!
Date: a year ago
Review №24
Rating: 5
Date: a year ago
Review №25
Rating: 5
Date: a year ago
Review №26
Rating: 5
Great service. Great sandwiches.
Date: a year ago
Review №27
Rating: 5
Date: a year ago
Review №28
Rating: 5
Date: a year ago
Review №29
Rating: 5
Date: a year ago
Review №30
Rating: 1
The cashier was very nice and helpful, but the guy making the sandwiches was not. The potato soup was just gross! Its more like mashed potatoes. The bread was stale. Will not be back to this place.
Date: a year ago
Review №31
Rating: 1
Got mad because I filled my drink up to many time.
Date: a year ago
Review №32
Rating: 5
Tried 5 different sandwiches from here and all were very delicious. We were huge fans of subway but all locations went down hill and are disappearing. Went to Jimmy Johns a bunch when subway died it was hit or miss. Firehouse has been perfect everytime. Highly recommend it. Thank you for making my yummy sandwiches
Date: a year ago
Review №33
Rating: 4
Parking: Good parking for the Food
Date: a year ago
Review №34
Rating: 5
Date: a year ago
Review №35
Rating: 1
My son and myself ate there once and couldnt get off the toilet the next day. Sorry.
Date: a year ago
Review №36
Rating: 5
Thank you to Brian and his amazing family for serving me today! I had a very amazing time in your restaurant and your atmosphere was very friendly. Its hard to find a restaurant where everybodys working as a team, Smiles on faces... and people love him like they do. Brian is done a very fine job with his business! And Im excited to say their Firehouse Sub was the bomb! Definitely recommend this restaurant I will keep going back:-)
Date: a year ago
Review №37
Rating: 5
Date: a year ago
Review №38
Rating: 4
Pretty good location. 4 stars for cleanliness, atmosphere, and food. I would do 5 stars but half the time I order for pick up they dont add the side pickle. I have the order history to show the side pickle is even on the order. Slightly annoying so remember to double check your orders before leaving.
Date: a year ago
Review №39
Rating: 1
I ordered online and came in to the store 10 minutes before my order was finshised. I was greeted politely and said I had an online order for Michael but Im a bit early. The employee looked at the screen and said got your order, it will be ready in a few minutes. I said perfect and sat down waiting for my order to be done. I thought that I would be alerted when my order was finished since I spoke directly to an employee behind the counter but no, it was sat down on the to go rack without me being notified even though I was sitting there. The store was not busy and 10 minutes after my order should have been ready I decdided to get up and check since multiple people had come and gone picking up their order from the rack. Sure enough, mine was there. Had been for many minutes without a single employee, inducing the one I spoke to and gave my name to, did not let me know my order was ready. I left and when I got home, low and behold the 2 order of chips I paid for were not in the bag. To be fair, the sandwiches were good but the lack of customer service failing to notify me when my order was ready when they new my name and knew I was there plus paying for chips I did not get gets a 1 star.
Date: a year ago
Review №40
Rating: 5
Always good, sandwiches, even soups are testy, just better to me, try it for yourself!!
Date: a year ago
Review №41
Rating: 5
Date: a year ago
Review №42
Rating: 5
Such a friendly staff
Date: a year ago
Review №43
Rating: 5
Date: a year ago
Review №44
Rating: 5
Stopped by to try the Mac n Cheese, after seeing a taste testing on It s a Southern Thing. Great food, friendly staff, and each sub purchased helps firefighters. Dietary restrictions: Gluten-free bread is available and subs also available without bread.
Date: a year ago
Review №45
Rating: 5
Overall it was enjoyable both in the food and folks present.
Date: a year ago
Review №46
Rating: 5
Great service!!!! Jimmy and his team was very exceptional with their attention, and Customer service! We need more people like this in the industry
Date: 2 years ago
Review №47
Rating: 5
Consistent good service and food, never had to worry about quality and I love the portions
Date: 2 years ago
Review №48
Rating: 5
Good sandwich with a caring staff!
Date: 2 years ago
Review №49
Rating: 4
Very tasty
Date: 2 years ago
Review №50
Rating: 5
Not only were the sandwiches yummy the staff was very friendly. They even helped me bring my order to my car because I had my hands full with my infant.
Date: 2 years ago
Review №51
Rating: 4
Date: 2 years ago
Review №52
Rating: 5
Great service. My order was not accurate but they made it correct without haste and offered us cookies. Food was great as well.
Date: 2 years ago
Review №53
Rating: 5
Date: 2 years ago
Review №54
Rating: 5
Date: 2 years ago
Review №55
Rating: 5
Date: 2 years ago
Review №56
Rating: 5
Date: 2 years ago
Review №57
Rating: 5
Date: 2 years ago
Review №58
Rating: 1
Avoid this place. Worst sandwiches ever. Flavorless, bland meat on cheese steak sandwich, mushy bell peppers and hard grilled onions. So nasty I couldnt finish the sandwich, even my dog would not eat what was left. Something strange about the meat these guys use.......not natural. Plus, on pickup to go order they left off the milk on the kids meals. Food was cold when we picked it up to go. Never returning to firehouse.
Date: 2 years ago
Review №59
Rating: 5
Great subs.
Date: 2 years ago
Review №60
Rating: 5
The staff was great. They helped me on my order and explained in detail about how the loyalty points worked. Also the subs were great as always. Thanks!
Date: 2 years ago
Review №61
Rating: 5
Date: 2 years ago
Review №62
Rating: 5
Food is great and i love the employees
Date: 2 years ago
Review №63
Rating: 5
Fast friendly service. Bread was very fresh. Tasted amazing!
Date: 2 years ago
Review №64
Rating: 5
Absolutely amazing customer service. The managers were willing to compromise after the mobile app messed up processing my order. Great atmosphere and food too! Would definitely come back.
Date: 2 years ago
Review №65
Rating: 5
Nice cashier. Good good.
Date: 2 years ago
Review №66
Rating: 5
I am simply putting 5 stars because they said Merry Christmas after they rang my order, after they gave me my sandwich, and as I was walking out the door. That is three times more than any other business I have been in all season. Makes me happy to support a business like this. And I could understand them all because no one was wearing a stupid mask.
Date: 2 years ago
Review №67
Rating: 5
Date: 2 years ago
Review №68
Rating: 5
The limited time offer of the Cuban style pulled pork sandwich was delicious. Great attitudes as usual!
Date: 2 years ago
Review №69
Rating: 1
The food was okay. A lot of staff there but the warm feeling that Firehouse is known for wasnt offered. To owner Bryan, sometimes the best service is silence and a simple okay (when your in a cuservice service business). If your employees see you doing wrong, they will too.
Date: 2 years ago
Review №70
Rating: 5
Great, as always!!
Date: 2 years ago
Review №71
Rating: 5
Date: 2 years ago
Review №72
Rating: 5
This is a great Firehouse location with a friendly staff. Love the Turkey Bacon Ranch
Date: 2 years ago
Review №73
Rating: 5
Love this place, best foood in town at this location I highly recommend it. Everyone here are super nice and great people to be around. Big Shout out to everyone who works there for pushing me trying to do my best as I can. Everyone come on in and enjoy the best hot sandwiches in town at this location.
Date: 2 years ago
Review №74
Rating: 1
Date: 2 years ago
Review №75
Rating: 5
Ordered the large Italian with double meat, banana peppers and sautéed mushrooms with the oil vinegar
Date: 2 years ago
Review №76
Rating: 5
They are so great
Date: 2 years ago
Review №77
Rating: 3
I love Firehouse!! I never thought that Id write a less than 4-star review, but here we go. Upon entering, the workers kindly greeted us. There was one worker that wore a face covering, but I understand its not mandated. However, the sandwich makers were talking all over the food. They called for extra assistance, and another gentleman came from the back. He washed his hands (great) and appeared to be filling containers. He had a lot of hair, but nothing to keep his hair out of his face (no net, hair bands, etc), so he casually rubbed his fingers through his hair while working in the sandwich-making area. Then he took a piece of meat and put it in his mouth...right where they were making sandwiches in front of everyone. Ive worked in the food industry, and this is a big no-no. Not only is it unprofessional, but its unsanitary! This same gentleman proceeded to wipe his nose with the back of his hand while making someones sandwich. Ill never go back to this location and Ill share with my family and friends to try another location!!
Date: 2 years ago
Review №78
Rating: 5
Great place to eat! All employees are super friendly, and the owners are fantastic.
Date: 3 years ago
Review №79
Rating: 1
I ve never eaten here and now definitely never will considering what I can only assume to be the manager came running out after a customer screaming at her like a crazy person. Then stood at the poor persons car screaming a bit longer.
Date: 3 years ago
Review №80
Rating: 5
Always great! Food is fresh and the service is friendly. Never disappointed at this location!!
Date: 3 years ago
Review №81
Rating: 3
The subs are average as subs go. There is a lot of competition out there with this market and they are very average. They offer unique choices but they do nothing great. They have a large staff but the service is still slow particularly compared to Subway who have half the staff but are twice as fast. Avoid the franchises for Sub sandwiches and go to pizzerias instead. They are clean though.
Date: 3 years ago
Review №82
Rating: 3
Very tasty and filling. A little pricey. I enjoyed my sandwich.
Date: 3 years ago
Review №83
Rating: 1
We ate from here last week,it was so good we went back and got it this weekend and it was horrible, the bread is old and hard. Shame on them for wasting our money.
Date: 3 years ago
Review №84
Rating: 1
This was my first and will be my only experience with firehouse. My boyfriend likes them so we decided to order online and go pick up. Both of our sandwiches were completely wrong and left out cold, couldn t even eat them at all they were so poorly made on top of being wrong and cold. The employee inside was rude to us because we stood by a huge sign that said online order pickup instead of going to the register. ??? And said next time go to the register as I said okay but you re sign is here and pointed to the huge online order sign he laughed and walked away?? So rude and terrible food, we ll be fine never going back.
Date: 3 years ago
Review №85
Rating: 5
Fantastic service from the time I opened the door! My sandwich tasted amazing! Will be back soon.
Date: 3 years ago
Review №86
Rating: 5
Date: 3 years ago
Review №87
Rating: 5
Date: 3 years ago
Review №88
Rating: 5
Friendly staff, quick service, and following COVID rules. Restaurant was clean and sanitary.
Date: 3 years ago
Review №89
Rating: 5
People are always friendly and the food is excellent
Date: 3 years ago
Review №90
Rating: 5
Good sammich
Date: 3 years ago
Review №91
Rating: 5
Date: 3 years ago
Review №92
Rating: 4
Firehouse knows how to throw down a serviceable sub when you need one. Pretty consistent across the board though I have noticed a slight degradation of the chain as it continues to expand. Still beats a lot of the other sandwich chains so if you want something better that ok and your craving a sandwich...this is always a solid choice to turn to. Recommend- the hook and ladder(no tomatoes)
Date: 3 years ago
Review №93
Rating: 5
Date: 3 years ago
Review №94
Rating: 3
Its OK nothing to write home about. I would like to see one of these jillion sandwich shops make sandwiches like a real deli.
Date: 3 years ago
Review №95
Rating: 5
Date: 3 years ago
Review №96
Rating: 5
My middle teen likes this place so we come fairly often.
Date: 3 years ago
Review №97
Rating: 1
Online ordering system may or may not work. This visit was an absolute waste of time.
Date: 3 years ago
Review №98
Rating: 5
This is one of few sub shops that I can consistently eat at and never get tired of. The Italian sub is one of my favorites!
Date: 3 years ago
Review №99
Rating: 5
Divine.
Date: 3 years ago
Review №100
Rating: 4
Date: 3 years ago
Review №101
Rating: 5
Love the place. Staff very friendly and as a regular, they know my order before I place it!
Date: 3 years ago
Review №102
Rating: 5
Drove to this location after the bad experience at the one off of East Round Grove road and man this is what a Firehouse should be like ! Friendly people , great sandwich and best of all the place was very clean !
Date: 3 years ago
Review №103
Rating: 4
Sandwich was really good, got the Philly cheese steak. Staff wasnt super friendly, but they made a good sandwich.
Date: 3 years ago
Review №104
Rating: 5
Date: 3 years ago
Review №105
Rating: 5
The entire team remembers my name and my regular order every week because of me buying the same thing on the same day. Always a highlight of my day to pickup lunch here. Call-in ordering makes getting lunch easy, even when in a rush. The staff there are friendly and happy to help even when you order a minute before closing like I did one time...
Date: 3 years ago
Review №106
Rating: 5
Date: 3 years ago
Review №107
Rating: 4
Quick, fresh, very good sub.
Date: 4 years ago
Review №108
Rating: 4
Date: 4 years ago
Review №109
Rating: 5
One of my Sister in Laws Favorites. Great people.
Date: 4 years ago
Review №110
Rating: 1
Refused service for not having a mask, if this is a company policy it is a poor customer service one. Masks are a recommendation by the county not a requirement to conduct business. I will take my business elsewhere.
Date: 4 years ago
Review №111
Rating: 5
Date: 4 years ago
Review №112
Rating: 1
Just called to try and support local business by ordering a lunch for (35) people. Couple of kids set the phone down and I could hear them in the background frustrated, I just cant handle this right now - waited like that for a few minutes while he tried to call his owner- he got back on and told me to call back tomorrow. (tomorrow would be too late as its a big order and I needed it by 10AM). I told him to relax, I would go elsewhere. I guess Firehouse is doing great and doesnt really need the business. On to the next one.
Date: 4 years ago
Review №113
Rating: 2
Date: 4 years ago
Review №114
Rating: 5
Visited the location in Flower Mound, Texas (Long Prairie Rd.). Had a sandwich (New York Steamer), chips and a drink. Dined in. GREAT lunch! Blain, behind the register was professional and polite. He helped me with my choice of sandwich. Interior was clean and well maintained. I like the drink machine! GREAT experience... Ill be back!
Date: 4 years ago
Review №115
Rating: 5
New York Steemer with extra deli mustard and Italian dressing on wheat. Love it.
Date: 4 years ago
Review №116
Rating: 5
The Sandwiches here are the best
Date: 4 years ago
Review №117
Rating: 5
Great subs in multiple sizes. Supports fireman charities and school athletics. Meatball subs are my fave
Date: 4 years ago
Review №118
Rating: 5
Love the subs from here
Date: 4 years ago
Review №119
Rating: 5
It was exceptional..the service was awesome! Will go back again..there new brisket sandwich is the bomb!!
Date: 4 years ago
Review №120
Rating: 5
Firehouse always polite and always delicious and is one of the few that doesn t use styrofoam or plastic. Their carry out containers are biodegradable. To me that says a lot !! Yumm
Date: 4 years ago
Review №121
Rating: 3
The good: Best subs in the area without a doubt. Food quality much better than other sub places. The bad: No gluten free bread which is a shame for a sandwich shop not to have and what Im limited to.
Date: 4 years ago
Review №122
Rating: 1
My wife and I ordered the small version of the Turkey Club and the Meatball sub and we got home and found that they were tiny, it was barely half a sandwich. The bang is definitely not worth the buck.
Date: 4 years ago
Review №123
Rating: 3
Date: 4 years ago
Review №124
Rating: 5
I love this place!!!
Date: 4 years ago
Review №125
Rating: 5
Oh gee, what can i say. GREAT!!!!!!
Date: 4 years ago
Review №126
Rating: 5
Good classic subs for the enthusiastic consumer. Shopping area is very decent.
Date: 4 years ago
Review №127
Rating: 5
Great food - great service!
Date: 4 years ago
Review №128
Rating: 4
Food is great but 50/50 getting your order correct.
Date: 4 years ago
Review №129
Rating: 3
Date: 5 years ago
Review №130
Rating: 5
Date: 5 years ago
Review №131
Rating: 5
Always fast. Always tasty
Date: 5 years ago
Review №132
Rating: 5
Great sandwiches, great service
Date: 5 years ago
Review №133
Rating: 5
Date: 5 years ago
Review №134
Rating: 5
I have been eating here regularly for nearly a year now and have always had good experiences. The staff is always friendly and the food is always good. Even when I was no longer working in Flower Mound so the drive was a little out of my way, I still make a point to stop in when I have the time. This will definitely continue to be one of my favorite lunch stops!
Date: 5 years ago
Review №135
Rating: 5
Really great subs. I love the assortment of hot sauces they feature. Great way to spice up a sub!
Date: 5 years ago
Review №136
Rating: 5
These guys always do a great job of taking care of us. Great food. Very fast. Kudos to Bryan.
Date: 5 years ago
Review №137
Rating: 1
Date: 5 years ago
Review №138
Rating: 5
Came into firehouse subs for lunch we were greeted pleasantly by the staff. And the food is great and neat!
Date: 5 years ago
Review №139
Rating: 5
The staff is always great along with the food. We are regulars there.
Date: 5 years ago
Review №140
Rating: 4
Date: 5 years ago
Review №141
Rating: 3
Date: 5 years ago
Review №142
Rating: 4
Date: 5 years ago
Review №143
Rating: 4
They always get my order wrong. I always ask for no sauce and cold instead of roasted but it always has mustard and its toasted. Maybe if they had. Customizable sandwiches instead of only certain specials it would be better, but other than that it tastes like a sandwich and it is good.
Date: 5 years ago
Review №144
Rating: 5
Date: 5 years ago
Review №145
Rating: 5
Date: 5 years ago
Review №146
Rating: 5
Date: 5 years ago
Review №147
Rating: 5
Great as always.
Date: 5 years ago
Review №148
Rating: 5
Date: 5 years ago
Review №149
Rating: 4
Good subs
Date: 5 years ago
Review №150
Rating: 4
Fast service as usual. One of my favorite places to get a sub.
Date: 5 years ago
Review №151
Rating: 5
Always good.
Date: 5 years ago
Review №152
Rating: 5
Date: 5 years ago
Review №153
Rating: 5
Love their subs over other sub shops
Date: 5 years ago
Review №154
Rating: 4
I thought it was very good. The serve was very good also .
Date: 5 years ago
Review №155
Rating: 5
Date: 5 years ago
Review №156
Rating: 5
Very clean place
Date: 5 years ago
Review №157
Rating: 5
Date: 5 years ago
Review №158
Rating: 3
Date: 5 years ago
Review №159
Rating: 5
Excellent
Date: 5 years ago
Review №160
Rating: 5
Tasty
Date: 5 years ago
Review №161
Rating: 4
Very clean inside, with a good and courteous staff. Food tasted pretty good. Overall a good experience!
Date: 5 years ago
Review №162
Rating: 5
Meatball subs are the best
Date: 5 years ago
Review №163
Rating: 4
Date: 5 years ago
Review №164
Rating: 5
Best subs in my opinion. Very accommodating for my food allergies
Date: 5 years ago
Review №165
Rating: 4
A little expensive for me. I enjoyed my sub. The cashier was super nice.
Date: 5 years ago
Review №166
Rating: 5
Date: 5 years ago
Review №167
Rating: 5
Great food!
Date: 5 years ago
Review №168
Rating: 3
Date: 5 years ago
Review №169
Rating: 5
Date: 5 years ago
Review №170
Rating: 5
Date: 5 years ago
Review №171
Rating: 1
I saw them kick a family out of the store because they wanted to mop. The child didnt even get to finish their food, and the family ended up apologizing to the staff. Ridiculous. The management here is terrible, unfriendly and disrespectful to employees. Jeff is a terrible person, and it reflects poorly on the company that they employ such scum, but its not surprising when the ones in charge arent much better. The meatball sub is still the best around, though you should make sure you order it to go so you dont have to deal with the staff.
Date: 5 years ago
Review №172
Rating: 4
Date: 5 years ago
Review №173
Rating: 4
Great sandwiches! The employees were awesome, funny and sincerely friendly. I would go here again.
Date: 5 years ago
Review №174
Rating: 5
Date: 5 years ago
Review №175
Rating: 5
We love Firehouse Subs but theres something really great about this location! They are ALWAYS friendly, professional, serve delicious food, and the place is ALWAYS clean. Way to go team Firehouse in Flower Mound!
Date: 5 years ago
Review №176
Rating: 5
Date: 5 years ago
Review №177
Rating: 4
Date: 5 years ago
Review №178
Rating: 5
Great subs friendly staff.
Date: 5 years ago
Review №179
Rating: 5
Always good and super fast.
Date: 5 years ago
Review №180
Rating: 4
Good hot sandwiches
Date: 5 years ago
Review №181
Rating: 5
Date: 6 years ago
Review №182
Rating: 5
Good subs. Better than Subway.
Date: 6 years ago
Review №183
Rating: 4
Date: 6 years ago
Review №184
Rating: 5
Bread was soft and fresh. Everything delicious. Friendly place.
Date: 6 years ago
Review №185
Rating: 5
Date: 6 years ago
Review №186
Rating: 5
This place is my go-to for lunch when Im working. The sandwich I always get (The Hook and Ladder) has fantastic flavor. The employees are kind and the service is very efficient. It will definitely continue to be my regular lunch destination.
Date: 6 years ago
Review №187
Rating: 3
Date: 6 years ago
Review №188
Rating: 4
Very fast and friendly service.
Date: 6 years ago
Review №189
Rating: 5
Excellent staff.
Date: 6 years ago
Review №190
Rating: 3
Pretty good sandwich, but nothing special. Im still looking for a Publix replacement! They dont use oil and vinegar. The ham is like honey baked ham...too sweet for my taste. Upper end the price ranch for a sandwich. Counter service. Friendly service, even though they presumed I was familiar with their process and my options. Bread was good. They dont offer fries.
Date: 6 years ago
Review №191
Rating: 5
Date: 6 years ago
Review №192
Rating: 4
Date: 6 years ago
Review №193
Rating: 5
Date: 6 years ago
Review №194
Rating: 4
Date: 6 years ago
Review №195
Rating: 1
Maybe I can try it again in-person and give a better rating, but my sub came smothered in mayo and had onions, 2 items I simply cannot stand, on it via Door Dash. The menu said some things were on the side that were NOT on the side. I had to pick the onions off, but it still smelled bad and tasted like them. I wiped off the mayo best as I could and slathered it in mustard to cover it up. Maybe Ill bother try to in-person again where I can be clear NO mayo, NO onions. Otherwise it seemed like it might have been good, but caution for sure when ordering via Door Dash because the menu might not be correct.
Date: 6 years ago
Review №196
Rating: 5
The best subs, but not the cheapest. You get what you pay for. Always fresh. Great service.
Date: 6 years ago
Review №197
Rating: 5
Date: 6 years ago
Review №198
Rating: 5
Date: 6 years ago
Review №199
Rating: 4
Great service! Delicious food loved there Italian Sub.
Date: 6 years ago
Review №200
Rating: 5
Date: 6 years ago