Logan's Roadhouse

11865 Gateway Blvd W, El Paso, TX 79936, United States

Logan's Roadhouse

About the Company

rating: 3.7

Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.

Categories

  • Steak house
  • American restaurant
  • Bar & grill
  • Barbecue restaurant
  • Family restaurant
  • Gluten-free restaurant
  • Lunch restaurant
  • Takeout restaurant
  • Restaurant
  • Traditional American restaurant

Contact Information

Phone: +1 915-633-9366

Website: https://logansroadhouse.com/locations/us/tx/el-paso/11865-gateway-west-boulevard/

Address: 11865 Gateway Blvd W, El Paso, TX 79936, United States

Working hours
  • Sunday: 11 AM–10 PM
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

A special thank you to the great service of the staff, the food was great. David is the number one waiter.

Date: 22 hours ago

Review №2

Rating: 5

Excellent cuts of meat

Date: a week ago

Review №3

Rating: 1

The worse service. Manager doesn t care either. Save your money and go elsewhere

Date: a week ago

Review №4

Rating: 2

I made an online order for two meals and some cinnamon rolls. I get a call afterwards that they dont have a cinnamon rolls and offered to exchange the dessert. I said I would prefer to get a refund and she said ok. I get a call back saying that I cant get a refund because I did it online and they could of done it if I did it over the phone. They offered two desserts this time, and I said fine give me the two brownies, and she said the food would be ready in 20 minutes. I arrive twenty minutes later, and one of the girls tells me shes waiting on some items so I sit down and wait. Twenty minutes later the girl tells me it would be an EXTRA 30 minutes to get the brownies. I said I would rather get a refund, and she again repeats they cant do it. I tell her to just give me the food and she said well exchange it for cake. I get home and theres no cake, its just the ice cream that goes with the brownies. BAD SERVICE. You should be able to refund something you dont serve instead of blaming me for placing the order online. Also, dont offer stuff and say its going to take X amount of time when its going to take more. I wouldnt have minded coming in later if it was going to take extra time, but to top it off I didnt even get the dessert that I didnt want in the first place.

Date: 2 weeks ago

Review №5

Rating: 5

Very good

Date: 2 weeks ago

Review №6

Rating: 1

Date: 2 weeks ago

Review №7

Rating: 1

This has been our Anniversary place since it first opened. Well, our dinner tonight was terrible. Not once did we get asked if we wanted refills or if we were ok from the waitress, let alone a manager. Called to let them know, got offered a free entree on our next visit. Thanks but keep your entree, there wont be a next time. Im very disappointed!

Date: a month ago

Review №8

Rating: 4

Decent cook on the steak...food was a little late ..but not a terrible experience...NY strip was better then the porterhouse....

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 4

Good food

Date: a month ago

Review №11

Rating: 1

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 1

Very disappointed with this place Food was horrible and service was terrible Food

Date: a month ago

Review №14

Rating: 5

We went to Logans to celebrate our anniversary. From when we arrived, our server Rob was there to take care of us. He made suggestions and was very professional. He made us feel like we were family. The food was great, but our experience with Rob just made our time there even better. Thanks Rob!

Date: a month ago

Review №15

Rating: 5

great food, and our server Leah was nice, prompt and offered great service!

Date: a month ago

Review №16

Rating: 1

Good place if you like microwaved food.

Date: a month ago

Review №17

Rating: 3

Celebrated my birthday there. My meat was not how I requested.

Date: a month ago

Review №18

Rating: 4

Date: a month ago

Review №19

Rating: 3

Date: a month ago

Review №20

Rating: 5

Forgot how tasty the food is here. Missed the peanuts on the ground and on the table, but nonetheless a great delicious dinner was had.

Date: a month ago

Review №21

Rating: 1

Food was pretty good but service was pretty bad

Date: a month ago

Review №22

Rating: 3

It wasnt very crowded so Im going to say it was ok kinda hot inside, but it was just alright.

Date: 2 months ago

Review №23

Rating: 5

No wait time at all, steak was amazing

Date: 2 months ago

Review №24

Rating: 5

Ordered through GrubHub. Order was prepared and delivered quickly! Food was great!

Date: 2 months ago

Review №25

Rating: 5

A very good place to go and eat something, the price is acceptable, I tried the pastas and it was very very good.

Date: 2 months ago

Review №26

Rating: 4

Date: 2 months ago

Review №27

Rating: 4

Date: 2 months ago

Review №28

Rating: 4

Date: 2 months ago

Review №29

Rating: 4

Always crowded at this location. Food has been consistent every trip. That is a positive for chain places. You know what you will get. Easy choice for a mid priced ribeye.

Date: 2 months ago

Review №30

Rating: 3

Date: 3 months ago

Review №31

Rating: 2

On June 25, 2024 We were at Gateway W. location .We were a group of 15 and, fortunately we had finished eating when a big cockroach fell from the ceiling. THEY NEED TO FUMIGATE we told the waitress but she didnt know what to do. My niece had to kill her .The manager never showed up:( it was about to close and there were some customers that honestly we didnt want to make a scandal. It is sad, because we really loved to go and dine in at this restaurant, specially for his rolls but unfortunately we will never return to this place. Yes, we paid and left. Its owners need to pay attention to this place.

Date: 3 months ago

Review №32

Rating: 5

Really good steakhouse. Tastey.

Date: 3 months ago

Review №33

Rating: 1

Date: 3 months ago

Review №34

Rating: 5

Date: 3 months ago

Review №35

Rating: 2

Service was good, no complain there. But the food deserves negative stars.

Date: 3 months ago

Review №36

Rating: 4

Food was great, pricy but you get enough, the place looks somewhat dated but if it keep the food prices down I dont mind. Service was good.

Date: 3 months ago

Review №37

Rating: 5

The staff was exceptional

Date: 3 months ago

Review №38

Rating: 5

Date: 3 months ago

Review №39

Rating: 5

Date: 3 months ago

Review №40

Rating: 5

Food so good and the waters are nice

Date: 3 months ago

Review №41

Rating: 5

Date: 3 months ago

Review №42

Rating: 2

Service was slow and unfriendly it was not busy. It felt unwelcoming the staff looked sad and miserable. The food was meh at best. We ordered two salads and they were out of croutons and cucumbers. The steaks were small and lacked flavor not worth the price that we paid for. Would not eat here again. Owner really needs to fix this steakhouse or close down.

Date: 3 months ago

Review №43

Rating: 5

Gabe served me and my father on his birthday. Great food and wonderful service.

Date: 3 months ago

Review №44

Rating: 5

Date: 3 months ago

Review №45

Rating: 1

my loaded potato, what a delight

Date: 3 months ago

Review №46

Rating: 4

Their chicken just melts in ur mouth. It was great. The steak as well was very tender. Pretty impressed!! Overall, the food was excellent!

Date: 3 months ago

Review №47

Rating: 2

Logan s roadhouse was a HUGE DISAPPOINTMENT to me and my family. We wanted a nice place to have a dinner to celebrate my son. We were HORRIFIED by the service and food. Overall it was disgusting and Horrific. My son ordered a well done burger and only god knows what they did to that poor burger in that kitchen. And don t even get me started on the ribs. They were cold, soggy, and hard. And the ice tea was watered down.The beer was hot. It was a sad day for the beer community. My daughter was HORRIFIED by the sight of cold chicken and sausage. My son was horrified because his burger was raw basically and the waiter was rude. NEVER EAT HERE.

Date: 3 months ago

Review №48

Rating: 1

Had been to this place several times before. It is unfortunate that now the food is horrible. Baby back ribs were dry and the rest was just ok. We also had meat loaf it was also dry with no flavor. It is over priced for the quality of food on the menu.

Date: 3 months ago

Review №49

Rating: 4

Great service food was ok but not like I remembered it it does need to be upgraded inside.

Date: 3 months ago

Review №50

Rating: 5

Great salad and salmon

Date: 4 months ago

Review №51

Rating: 5

Nice!!!!

Date: 4 months ago

Review №52

Rating: 5

Date: 4 months ago

Review №53

Rating: 5

Date: 4 months ago

Review №54

Rating: 5

Great place to eat with family and have a birthday party celebration. Parking: There is plenty of parking all around the building. Wheelchair accessibility: Great place to eat, especially if you have a family member in the family.

Date: 4 months ago

Review №55

Rating: 1

More abandoned every time Not recommended, not even one dish The meat fridge cold Food : 2/5

Date: 4 months ago

Review №56

Rating: 1

I ordered through door dash let s start with the simple stuff didn t break a1 (and boy the medium rare steak that when it got to me was well done definitely needed it) none of the food was good at all the sweet potato I took a picture of was burned (don t ask how you manage that but even my dogs wouldn t eat it) overall would never come back to this establishment unless maybe I was trying to get a steak flavored piece of charcoal

Date: 4 months ago

Review №57

Rating: 5

Date: 4 months ago

Review №58

Rating: 1

Ribs were not fall off the bone, but were dry and tough. Chicken strips were cooked in burned/old oil. Margarita was too sour to drink and had a strange off white color. Last trip was 6 years ago, this trip will be my last.

Date: 4 months ago

Review №59

Rating: 5

It was a large group of us we had a good time. The only was that the chairs were pretty hardwood

Date: 4 months ago

Review №60

Rating: 5

Date: 4 months ago

Review №61

Rating: 5

Hadnt been to Logans in a long time and the food was great.

Date: 4 months ago

Review №62

Rating: 5

Ive been to Logans plenty of times and I always feel like not a sibgle cent was wasted. The bread is incredible as always, and the food here is great. I always get the ribeye steak, but today I mixed it up and ordered salmon & shrimp and Im glad I did. Highly recommended.

Date: 4 months ago

Review №63

Rating: 5

Fun place to eat. Good service. Reasonable prices.

Date: 4 months ago

Review №64

Rating: 4

Good food at reasonable prices

Date: 4 months ago

Review №65

Rating: 3

Date: 4 months ago

Review №66

Rating: 5

I highly recommend this place good service bunch of us got together n had a really enjoyable lunch thank you yes no mistakes especially on the steamed potatoes thank you yea sorry it smile good so had to try it before I post it

Date: 4 months ago

Review №67

Rating: 5

Thank you Devonie for making my wife s birthday and Mother s Day special! We really appreciate it.

Date: 4 months ago

Review №68

Rating: 2

No more peanuts, not worth the trip, weitress on the cellphone lack of customer servidce, the place look ols and lonely, the place nees a whole renovation

Date: 4 months ago

Review №69

Rating: 5

The steak was like I asked it, and the waiter was very nice.

Date: 4 months ago

Review №70

Rating: 5

Cheyenne, was very attentive and thanks to the whole staff on Mothers Day, made it extra special.

Date: 4 months ago

Review №71

Rating: 5

Date: 4 months ago

Review №72

Rating: 5

Had good hot rolls with butter. Had a Long Island iced tea that was great. Steak was tender and well cooked

Date: 4 months ago

Review №73

Rating: 5

Date: 5 months ago

Review №74

Rating: 4

Date: 5 months ago

Review №75

Rating: 5

Date: 5 months ago

Review №76

Rating: 5

Dope little spot. The steak was bomb! Definitely recommend if your in El Paso.

Date: 5 months ago

Review №77

Rating: 4

The grilled meatloaf entree is excellent. It comes with mashed potatoes, gravy, grilled onions and mushrooms and yeast rolls, plus two sides. This will easily feed two seniors for $16.88 out the door. Order by phone or online.

Date: 5 months ago

Review №78

Rating: 1

Went in for a quick bite to eat so disappointing. When I got my food, it was cold and had the texture of a tire. The service was even worse. I didnt even get my food for at least 25 to 30 minutes. Most of the servers were on their phones in the corner. I felt like I was in a high-school cafeteria. Never going back!!

Date: 5 months ago

Review №79

Rating: 2

The restaurant smelled good like wood mesquite and I was hoping for a great tasting steak. I wanted the 16oz Ribeye, but I was told they didn t have it. So I ordered the 12oz medium well. So when I received my steak. It looked weird. Like a thick wet piece of leather. When I tried cutting into it, unfortunately it was like leather and was a hard and chewy steak. Too hard and just absolutely no flavor. Man I was really looking forward to a good mesquite cooked steak. I have had mesquite cooked steak before and the flavor was just amazing. This steak just didn t do it. I really hate to give reviews because business owners and entrepreneurs really spend a lot of money trying to make their businesses work. What tears businesses down is bad management and bad employees. They don t have an ownership mentality, so they don t even really care. I was seated near the kitchen and witnessed the server that was bringing my plate. Coughing and coughing in her right hand. She then grabbed my plate with her right hand and brought it to me. That was absolutely disgusting. I just paid for my plate and left after a few bites to taste it. Probably shouldn t of even done that and returned the plate. Logan s is NOT for me!

Date: 6 months ago

Review №80

Rating: 5

Date: 6 months ago

Review №81

Rating: 5

Date: 6 months ago

Review №82

Rating: 5

Date: 6 months ago

Review №83

Rating: 5

Date: 6 months ago

Review №84

Rating: 2

Steak is chewy it makes you question is it really steak .Thr drinks and break where good

Date: 6 months ago

Review №85

Rating: 4

We love to get the Long Island Ice Teas! Service is always great and the atmosphere is awesome. I just wish you had better appetizers (just personal opinion)!

Date: 6 months ago

Review №86

Rating: 5

We miss the buckets of peanuts. The spectacular food. The cut is perfectly cooked and the roasted daddy is delicious. It took them a long time to bring the terminal to charge for it, so we had to stop to pay at the cashier.

Date: 6 months ago

Review №87

Rating: 5

Only two waitresses were attending the whole restaurant and we received an amazing service, our cups were refilled on time and she kept brining fresh baked rolls. Good food, drinks, atmosphere and excelent service

Date: 6 months ago

Review №88

Rating: 2

Date: 6 months ago

Review №89

Rating: 5

Atmosphere was nice and calm, people are actually able to speak to each other in a normal inside voice. Food has always been served in a timely manner and warm.

Date: 6 months ago

Review №90

Rating: 3

The food was either done wrong or burnt !! Order the salmon it was dry and burnt !! The steaks were all well done when ordered medium rare . Even the dinner rolls were burned. Also our baked potatoes were burnt. It was around 8:00 in the evening not a lot of customers. Overall it was a bad experience. Took family from out of town, we were all disappointed with the food !!! Couple of things that were fantastic the waitress and the salads !!

Date: 6 months ago

Review №91

Rating: 3

Let me start by saying that the waitress provided great service. She was pleasant and attentive. I had a Blue Moon which was great and my husband had a Peach Long Island Iced Tea, which was delicious. Our only concern was our New York Strips. They were cooks medium as we requested, but we couldn t help but notice the difference in the quality of the meat. The texture was off and it didn t taste like a steak. We ll go back, but we won t be eating the steak.

Date: 6 months ago

Review №92

Rating: 4

Date: 6 months ago

Review №93

Rating: 3

Date: 7 months ago

Review №94

Rating: 4

What you would expect out of a chain restaurant, nothing was exceptional but nothing was bad either. Friendly service, decent food, and at 1 PM on a Sunday the restaurant was a little more than half full.

Date: 7 months ago

Review №95

Rating: 5

Date: 7 months ago

Review №96

Rating: 4

I always enjoy Logans, good atmosphere, friendly staff, great food and cocktails. Revisited 3/2/24, for lunch and there were only a couple of families in. Ordered some appetizers and the onion rings are huge, mostly over-breaded. Food came out and was tasty, rice was kind of bland but cooked well. Cocktail was tasty and hit.

Date: 7 months ago

Review №97

Rating: 5

Excellent service...excellent food and very nice place Parking: Very good space available Kid-friendliness: Family atmosphere Wheelchair accessibility: Wheelchair accessible

Date: 7 months ago

Review №98

Rating: 5

Date: 7 months ago

Review №99

Rating: 4

Nice friendly bartender. Cheeseburger was a little on the dry side.

Date: 7 months ago

Review №100

Rating: 4

Date: 7 months ago

Review №101

Rating: 1

I m exceptionally disappointed. The lack of customers on a Saturday night should have been a warning. First off, the good part. The food came out in a timely fashion. Now the bad. They were charging $7 for a burger that s about the same size as two chips ahoy cookies and a side of fries. I ordered a NY stake mid rare w/ baked potato and corn. It was the worst, most store bought mediocre food I ve ever eaten. It would have been better to buy all the ingredients at Walmart and make it myself. The stake war over seasoned and it looked somewhat sketchy. The potato was dry AF and the corn was basically straight out of the can, so bland it was basically loop warm water. We then ordered a blueberry cobbler dessert and wow was it disappointing. Nothing like how it was advertised plus it was swimming in a puddle of melted ice cream when they brought it. The server s(an orange haired girl) attention to the customer was terrible. Not once did she come check on us. We had to go looking for her every time. All in all the worst experience I ve ever experienced in any restaurant.

Date: 8 months ago

Review №102

Rating: 5

We had my dads 95th birthday there. The food was great. Could not ask for a better waiter. Thank you for a great 95th for my dad.

Date: 8 months ago

Review №103

Rating: 5

Hey good job. Son notic there was not 1 single piece of gum under your table super clean super good. Lol

Date: 8 months ago

Review №104

Rating: 5

Date: 8 months ago

Review №105

Rating: 3

Logans is not what it used to be. And it is, or rather it was my favorite restaurant. The staff is not representing the place well without good customer service they will only lose customers.

Date: 8 months ago

Review №106

Rating: 5

Date: 8 months ago

Review №107

Rating: 5

Went in yesterday for dinner with my kids, our server was so sweet and the food was delicious!!

Date: 8 months ago

Review №108

Rating: 5

Mr. Bobby was our waiter and did an amazing job. It felt like service from the 90s ON POINT & Never missed a thing. Refills more bread!! What can I say other then THANK YOU Parking: Manager was very nice too

Date: 8 months ago

Review №109

Rating: 4

Food was great, service could have been better but overall good.

Date: 8 months ago

Review №110

Rating: 5

Excellent service! Thank you!

Date: 8 months ago

Review №111

Rating: 5

Date: 8 months ago

Review №112

Rating: 4

Date: 8 months ago

Review №113

Rating: 3

I ll open by saying vast majority of the food was very good (most important), though I won t be getting the green beans again (they were bland with no taste whatsoever) Close second (and sometimes flip-flops with food quality) is service. While the personnel working were just fine, here s my problem with this visit: I ordered for pick up. I almost used DoorDash, but glad I didn t because there were so many mistakes with my order. 1. Ordered the additional mushroom and onion toppings for steak ($5 value), wasn t in my bag 2 Checked the block for A1 sauce, wasn t in my bag 3. Ordered the fried pickles, which are supposed to come with ranch dressing, wasn t in my bag 4. No utensils provided. If I was taking this order back to a hotel room, I would ve been in trouble. 5. Butter was placed in container with hot bread. By the time I got home it was completely liquified and unusable as a spread. It s a simple touch, but shows that you care if your to-go customers have the same eating experience as your restaurant goers.

Date: 8 months ago

Review №114

Rating: 1

This location was out of soft drinks and desserts. The vegetables were overcooked. The meat was undercooked. They brought the wrong order to our table before taking it away from us but the server was pleasent.

Date: 8 months ago

Review №115

Rating: 5

Date: 8 months ago

Review №116

Rating: 2

Date: 8 months ago

Review №117

Rating: 5

Yummy

Date: 8 months ago

Review №118

Rating: 5

We love the bread, friendly staff, and the ambiance here. But, most of all the food!

Date: 9 months ago

Review №119

Rating: 2

A huge disappointment. The worse thing is going somewhere super hungry and the food comes out bad. My chicken was burnt, looked Burnt and most definitely had a burnt taste. My ribs were good. I can t honestly say there were anything on my plate that was actually good. My plate looked thrown together. My wife s steak was overcooked, hard and her pasta was hard (not fully cooked). The music from the kitchen was very loud and unprofessional. The host was very nice and my wife and I server was very nice and attentive. My complaint is for the back of house, seems like there was a lot of playing around and carelessness.

Date: 9 months ago

Review №120

Rating: 3

Waitress was useless brought my app after my steak was almost eaten never came back to give me a drink. I found another Waitress to do that food was so so restaurant was filthy

Date: 9 months ago

Review №121

Rating: 2

Weve had the Prime-Rib here before. Its marinated and pre-roasted. Very tender and succulent. So when we ordered the same this time and received a raw Ribeye we were surprised. Allowing for natural human error we asked for it to be redone and cooked Medium just like weve had before. The same meat came back and of course it still wasnt Prime-Rib. Re returned the meat and canceled the order. The staff member that identified herself as the manager told us we had said we didnt care how it was cooked. Thats ridiculous. Besides the fact that we ordered a medium Prime-Rib not a raw Ribeye. We thanked the server, paid our check and left and havent returned since.

Date: 9 months ago

Review №122

Rating: 5

Date: 9 months ago

Review №123

Rating: 3

Date: 9 months ago

Review №124

Rating: 1

Steak was disgusting there s nothing good to describe it as it taste like it was soaked in tap water and served . There s was no seasoning. All steaks ordered tasted like the water they gave us to drink.Wait time was forever while restaurant was slow. Wouldn t not come here again or ever recommend. The server was sweet unfortunately the food here is horrible

Date: 9 months ago

Review №125

Rating: 2

We had the Prime-Rib on December 3rd and enjoyed it so much that we wanted to have it again. The Prime-Rib was slow-roasted then served to order. It was tender and juicy cooked medium-well. So when we were presented with a RAW Ribeye we advised the server that it wasnt what was ordered. She took it to the kitchen for a few minutes then returned with the same Ribeye and it was still Raw and NOT Prime-Rib. A staff member claiming to be the manager tried to blame us for the error. I know the difference between Ribeye and Prime-Rib; also it should never have been served raw. Since I ate the salad and mashed potatoes; after removing the meat from the bill I was charged $12 and change which included 2 iced Teas. If you dont have any Prime-Rib ready then just admit it and dont try to pass off Ribeye in its place. Were usually very pleased with the service and quality of food here. This night we found that not all employees understand integrity.

Date: 9 months ago

Review №126

Rating: 5

Waitress was excellent girl. Very attentive of our needs drink wise and food ordering. Cant remember her name but GOD BLESS HER. SO LEFT HER A NICE 20.00 TIP

Date: 9 months ago

Review №127

Rating: 1

This place has gone downhill. The service was bad the food worse. There are too many good restaurants in El Paso to waste time at a mediocre one.

Date: 9 months ago

Review №128

Rating: 1

First and last time, I havent had a bad experience in a restaurant in quite a while until tonight. I do not recommend this place, youre better off with Outback which is next door.

Date: 9 months ago

Review №129

Rating: 1

Porterhouse steak lacked flavor, Mashed potatoes tasted like box made , Glasses smelled like wet towel and service was horrible by server Kaela. Never got a refill, ketchup, and gave wrong sides. Never bothered to fix, follow, or solve anything.

Date: 9 months ago

Review №130

Rating: 5

Great food and tasty, however, the service needs major improvement! Kid-friendliness: Great menu options for kids Food : 5/5 |

Date: 10 months ago

Review №131

Rating: 5

The service and food was good. I was very pleased. Also I left my wallet and staff retrieved it and saved it for me. Honest staff!!

Date: 10 months ago

Review №132

Rating: 5

The meat has a very rich flavor and exquisite softness and at a very good price, without leaving aside the very delicious bread that they serve. Parking: Very good location Wheelchair accessibility: Yeah

Date: 10 months ago

Review №133

Rating: 2

Logans used to be one of my favorite places. Now, I dont think Ill be back. My mom had to fund someone so we could get service. The first rolls we received werent fully cooked, and the beer was lukewarm after waiting almost 20 minutes for it. Let me preface that it wasnt that busy. As far as the food, my salad was not good, the naked potato was overbaked and the corn was cold. Beyond disappointed.

Date: 10 months ago

Review №134

Rating: 1

Horrible service cold food rude Mgrs

Date: 10 months ago

Review №135

Rating: 2

I gave the food a 2 only because the water tastes like it comes from a lake! I highly recommend @Cleanwaterofelpaso Food

Date: 10 months ago

Review №136

Rating: 1

This place has gone down hill!!! Bread rolls old and stale. Food took 30 minutes to come out when the place was empty. Our burgers were overcooked and buns were old and hard. Waitress removed it from our check. NEVER AGAIN done with Logans.

Date: 10 months ago

Review №137

Rating: 5

Date: 10 months ago

Review №138

Rating: 5

Date: 10 months ago

Review №139

Rating: 1

We made reservation for my mother in laws birthday for 7:00pm for 15 we get there and they tell us there was no reservation when they told us we were set since the morning that we called , telling us there was no reservation but yet they knew it was for 15 people they told us it was a 2 hour wait manager little chubby with glasses gave us attitude and treated us unprofessionally fix yalls customer service instead of taking anger out on the customers, Get better management please to avoid this kind of problem again thank you for ruining a special day !

Date: 11 months ago

Review №140

Rating: 1

Bad service from there employees making us wait 2 hours to sit down and still talking bad and having a bad attitude toward there customers never ever going to this place again

Date: 11 months ago

Review №141

Rating: 2

Server was awesome but the food was terrible. My steak was undercooked all around and the sweat potato was over cooked and burnt

Date: 11 months ago

Review №142

Rating: 5

Date: 11 months ago

Review №143

Rating: 4

Two weeks ago when we were here the restaurant was busy & service was great & our waitress was on top of everything & constantly keeping us in drink refills among other things! This time, yesterday, the service wasnt too good, especially since there wasnt but one other group besides us there! She kept forgetting to bring my husband some lemon for his tea, didnt hear when he ordered the onion rings for our appetizer, etc.... The onion rings, when she finally did bring them, werent cooked enough making them doughy, plus no ranch to dip them in! My husbands pasta dish wasnt hot, just the chicken! My baked potato, if you could call it that, was so small & scorched inside I couldnt eat most of it! Needless to say, very disappointing meal!!

Date: 11 months ago

Review №144

Rating: 2

Date: 11 months ago

Review №145

Rating: 1

I ordered delivery on Logans website and I never got my food. I called to ask about my food and they just told me the driver never showed up. And that I should contact the driver. I dont think they know how their own website works because it did not tell me who the driver was. Anyways, I asked to speak with the manager..after explaining the situation, she cancels the order. Told me I was going to get my refund and it might take 7 days. Okay. Cool! It was $60..so I want my money back. Its been almost 3 weeks and still no money back. I spoke to someone else a week ago and she offered to give me 6 $10gift cards and said I was still getting my refund. Well...I think Im not getting my money back.

Date: 11 months ago

Review №146

Rating: 1

Just had dinner at Logans Roadhouse. Worse place I have eaten in a very long time. Appetizer took about 20 minutes to come out, potato skins, burnt to a crisp. 25 more minutes for meal, mediocre at best. I ordered an 8 Oz sirloin, cooked medium rare, received a 6 Oz. sirloin cooked medium well. Didnt receive the broccoli, just shrimp, rice and added sweet potato...not loaded as asked. Overcharged on several items, especially the steak...server kept our itemized receipt when she saw me comparing prices on digital menu. Suspicious. Fortunately, I had already taken a picture. Hubby and I used to eat at Logans often. Used to love the food and service. Both have declined...severely. At any given time we noticed 3-4 servers standing around, one on her phone. We will stick to Fort Bliss Texas Roadhouse from now on. Never again Logans!

Date: 11 months ago

Review №147

Rating: 4

Date: 11 months ago

Review №148

Rating: 2

Date: 11 months ago

Review №149

Rating: 3

I paid over 100 dollars and wjen I got home they did not give me my bbq chicken. Disapointing

Date: 11 months ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

A great place to eat. Fun staff great prices.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Theres no other place that I would spend my birthday in and I absolutely loved the atmosphere of this place the food is excellent better than Texas Steakhouse and I have to admit I really enjoy their steak sandwich. Wheelchair accessibility: Well lets just say that wheelchair accessibility is fantastic.

Date: a year ago

Review №156

Rating: 3

Date: a year ago

Review №157

Rating: 4

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Try their chicken fried steak. Yum! Great drinks, too!

Date: a year ago

Review №160

Rating: 1

The place looks rundown the bathrooms are disgusting. Water all over the floor the food is sub par, edible but wouldnt eat again. No peanut so no fun. And the waitresses are clueless

Date: a year ago

Review №161

Rating: 5

Delicious

Date: a year ago

Review №162

Rating: 5

It was great and not too packed, which was awesome because we had a big group. They sat us quickly.

Date: a year ago

Review №163

Rating: 3

Date: a year ago

Review №164

Rating: 3

It s a nice place good price to spend time with family

Date: a year ago

Review №165

Rating: 5

Was great burgers ,onion rings and service thank you so much

Date: a year ago

Review №166

Rating: 1

My family and I ordered from here and got the worst food ever. We had sides missing, food was terrible. We ordered extra rolls and they were all different sizes. Some as small as a doughnut hole. They wanted pictures of the missing items. All they did was say sorry for the inconvenience.

Date: a year ago

Review №167

Rating: 4

Date: a year ago

Review №168

Rating: 4

Delicious food but the waitress had a horrible attitude

Date: a year ago

Review №169

Rating: 5

Ariana the best service!!! The food is so good and good atmosphere Thank you !! Food : 5/5

Date: a year ago

Review №170

Rating: 5

Great place to eating with your family.

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 1

facts only. waited 45 minutes on a slow day at a slow time. received the wrong order. the onoins in my burger had the paper skins attached. looked clean. pleasant staff.

Date: a year ago

Review №173

Rating: 5

The food was excellent, Frida provided great service and checked on us frequently to insure we had plenty to drink and we didnt have to wait for anything we needed. We had an email coupon, and she applied it to our check without issue. She was very friendly and professional.

Date: a year ago

Review №174

Rating: 4

Date: a year ago

Review №175

Rating: 4

Date: a year ago

Review №176

Rating: 2

Stepped in yesterday Friday night. Such a HUGE DISAPPOINTMENT!!!!! The only thing that was good was the food and the good presentation and the heat of the meal. But the service was disappointing. We got sat, waited about 10 mint they brought the bread but no one too our drink order. Server was walking around w/o acknowledging us until I flagged her. Then we waited another 15 min for our drinks and another 30 mints for our meal. Lol we should have walked out. Dirty restrooms and the restaurant looked rubbed down. No recommendation here. Booooooo!!!!

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 3

Date: a year ago

Review №179

Rating: 4

Too many flies in the bar area, food was meh, service was excellent.

Date: a year ago

Review №180

Rating: 5

Service was awesome, great food very delicious thanks again keep up the amazing work

Date: a year ago

Review №181

Rating: 5

Date: a year ago

Review №182

Rating: 5

Frida is the best!!! Thank your smile and service is perfect!!

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 4

Like it!!! steaks are so good!!

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 2

The food did not taste good. The rice tasted like it was days before. My husband ordered a hamburger and he didnt like it either.

Date: a year ago

Review №187

Rating: 4

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

Waitress was weak

Date: a year ago

Review №190

Rating: 4

Very good food but slow service.

Date: a year ago

Review №191

Rating: 5

Very good food and friendly staff!! Kid-friendliness: Good kid friendly options!! Food : 5/5 |

Date: a year ago

Review №192

Rating: 5

Great food !

Date: a year ago

Review №193

Rating: 5

service not that great. ordered baked potato side was given macaroni and cheese. I didnt want to wait for exchange

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 1

Nothing nice

Date: a year ago

Review №196

Rating: 3

There was 8 people just standing around at the front door and they still got my order wrong I was walking out the door with my pick up and went back in to see why it was missing stuff There was another bag on the counter they didnt give to me All those people doing nothing and they couldnt stop me walking out nor even say sorry for the mix up

Date: a year ago

Review №197

Rating: 1

Be careful when paying!! Prices on the menu do not match the receipt. They were over charging me about $2 more on each item. When confronted, a new receipt was given to me and the correct menu prices. Apparently the hostess stated they were charging online prices by error. How convenient!!

Date: a year ago

Review №198

Rating: 5

Great service!

Date: a year ago

Review №199

Rating: 2

Went to celebrate a Birthday on Monday 7/3/23. Very Few people eating but lots of Employees.The grilled chicken was burnt but tolerable. When we were paying we used Gift cards x2, and 2 Bonus Cards of $10 each. Waitress deducted the Gift Cards but said the Bonus Cards didnt go threw. So we asked for Manager Johnny to correct the problem but he messed it up More After 30 mins. He figured it out but this time he deducted the Bonus cards but didnt include the Gifts cards SO IN ALL HE OVERCHARGED US AND I WENT LATER,SAME DAY,45 MINS. LATER TO CORRECT IT SAID HE WOULD GIVE ME A GiFT CARD TO MAKE UP THE ONES HE DIDNT INCLUDE 30 MINS AFTER WAITING AGAIN !!!! HE RETURNED SAYING HE COULDNT DO CAUSE HE WAS NEW AT THIS, SO HE TOLD ME TO RETURN TOMORROW AND SPEAK TO ROSA CAUSE NICK WOULD BE OFF OR COME BACK WED AND SPEAK TO NICK. VERY HARDHEADED MANAGER WAS JOHNNY NOT COMPREHENDING WHAT HE HAD DONE !!!! SO. I AM VERY VERY DISSATISFIED WITH HIS KNOWLEDGE OF ACCEPTING HIS. MISTAKE. TRYING TO BLAME THE WAITRESS WHEN IT WAS HIM THAT MESSED UP . Today is Wed. 7/5/23 and I went to speak to Nick to follow up on My issue with Johnny, since Johnny told me to come in Wed. And talk to Nick So Nick was not But a VERY. PROFESSIONAL MANAGER BY THE NAME OF JOANN WAS THERE AND I TOLD THE SITUATION THAT JOHNNY HAD PUT ME IN AND SHE APOLOGIZED FOR THE MISHAP, SAID IT WAS PROBABLY A GLITCH IN THE COMPUTER SO SHE HONORED MY GIFT CARD AND COMPENSATED ME FOR MY FUEL FOR GOING THERE 3TIMES TO CORRECT THE PROBLEM. THERE SHOULD BE MORE MANAGERS LIKE HER IN THIS WORLD. AMEN. THANKS. JOANNE Vegetarian options: Broccoli was tasty but was Very Limited Amount for an Empty restaurant at the time

Date: a year ago

Review №200

Rating: 5

Clean place , love the taste and options for food

Date: a year ago